Water Well HIC HZB 20 SS User manual

Brand: Water Well

Model: HIC HZB 20 SS

Category: Ice cube makers

Type: User manual

USER MANUAL

MODEL: HIC HZB 20 SS

20KG STAINLESS STEEL ICE MAKER

PLEASE READ THE USER MANUAL CAREFULLY

BEFORE USE, STORE IN A SAFE PLACE

Street Addres: 8 Edison Road, Marian Industrial Park, Northdene, KZN

Postal address: P.O. Box 1854, Pinetown, 3600

Tel: 031 - 791 5200 Fax: 031 - 791 5200

Website: www.waterwell.co.za

E-mail: [email protected]

Warranty Term: 12 Months

NOTE: This product's warranty is applicable only if the product has a valid proof

of purchase document.

Table of Contents

1. Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . .

2. Important Safety Tips . . . . . . . . . . . . . . . . . . . . . . . . . . .

3. Parts and Description . . . . . . . . . . . . . . . . . . . . . . . . . . .

4. Operating procedures & maintenance . . . . . . . . . . . . . . .

A. Unpacking your Ice Maker . . . . . . . . . . . . . . . . . . .

B. Connecting your ice Maker . . . . . . . . . . . . . . . . . .

C. Cleaning and Maintaining your Ice Maker. . . . . . .

5. Using your Ice Maker . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6. Parts Diagram . . . . . . . . . . . . . . . . . . . . . . . .

7. Technical Parameters & Circuit Diagram . . . . . . . . . . . . .

A. Technical Parameters. . . . . . . . . . . . . . . . . . . . . .

B. Circuit Diagram . . . . . . . . . . . . . . . . . . . . . . . . . .

8. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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1. Important Safety Instructions

Your Safety and the safety of others is very important.

We have provided many important safety measures in your manual

and on your appliance.

Always read and obey all safety measures.

This is the safety alert symbol

All safety measures will follow the safety alert symbol and the word

“DANGER” or “WARNING”

These words mean:

You can be seriously injured if you don’t immediately follow instructions.

All safety measures will inform you of potential hazards, how to reduce

the chance of injury and what can happen if the instructions are not

followed.

2. Important Safety Tips

When using electrical appliances, basic safety precautions should be

followed to prevent the risk of fire, electric shock, and injury to persons

or property. Read all instructions before using any appliance.

- Do not operate this or any other appliance that has a damaged cord.

Connect to properly polarised outlets only. No other appliance should

be plugged into the same outlet. Ensure that the plug is fully inserted

into the electrical wall socket.

WARNING

DANGER

- Do not touch the evaporator or evaporator rods while the ice maker is

on or during the ice making process. This may cause severe burns.

- Do not run cord over carpeting or other heat insulators. DO NOT cover

the cord. Keep cord away from high traffic areas, and do not submerge

in water.

- We do not recommend the use of an extension cord, as it may overheat

and become a fire hazard.

- Unplug the ice maker before cleaning or making repairs.

- Exercise caution and use reasonable supervision when appliance is

used near children.

- Do not clean your ice maker with flammable fluids. The fumes can

create a fire hazard or explosion.

- Do not tip over

- If the ice maker is brought in from outside in winter, give it a few hours

to warm up to room temperature before plugging it in.

- The Ice Maker is NOT a freezer and therefore cannot be used to store

ice. Ice will be held in the Ice Basket and if not used will melt back into

the Water Reservoir to be re-used. To store ice that has been produced,

please remove the ice from the Ice Basket and store in a regular freezer.

CAUTION: Plastic bags can be dangerous. To avoid danger of

suffocation, keep this bag away from babies and children.

WARNING: This appliance must be earthed

IMPORTANT: The wires in this mains lead are coloured in accordance

with the following code

Green / Yellow : Earth Blue : Neutral Brown : Live

Evaporator Rods

WARNING

3. Parts and Description

1. Cover: With a transparent window to allow interior visibility.

2. Ice Scoop

3. Ice Shovel

4. Ice Basket (stores the ice)

5. Control Panel

6. Handle

7. Ice Sensor: Stops Ice

productions when

Ice Basket is full

8. Water Drain Cap:

Quick release valve

to drain water from

the unit

Maximum Water Level Mark can be found on the water tank, below

the Ice Basket.

Control Panel

A) Selection Button

B) Power Button (to turn unit on and off)

C) “Full Ice” Indicator Light

D) “Add Water” Indicator Light

E) Ice Size Indicator Light

L = Large Size Cubes

M = Medium Size Cubes

S = Small Size Cubes

4. Operating Procedures & Maintenance

A. Unpacking your Ice Maker

1. Remove the exterior and interior packaging. Check that the Ice Basket

and Ice Scoop are included. If any parts are missing, please contact

our customer service centre.

2. Clean the interior with lukewarm water and a soft cloth. Take out the

basket and clean it.

3. Find a location for your Ice Maker that is protected from direct sunlight

and other sources of heat (i.e: stove, furnace, radiator). Place the Ice

Maker on a level surface. Make sure that there is at least 13 cm of

space between the back and sides of your Ice Maker and the wall.

4. Allow at least one hour for the refrigerant fluid to settle before plugging

the Ice Maker in.

5. The appliance must be positioned so that the plug is accessible.

B. Connecting your Ice Maker

* Improper use of the earthed plug can result in the risk of electrical shock.

If the power cord is damaged please call our customer service centre.

1. This unit should be properly earthed for your safety. The power cord

of this appliance is equipped with a three prong plug which mates with

a standard three prong wall outlet to minimize the possibility of electric

shock.

2. Plug your appliance into an exclusive, properly installed, earthed wall

outlet. Do not under any circumstances, cut or remove the third (earth)

prong from the power cord. Any questions concerning power and/or

earthing should be directed toward a certified electrician.

3. This appliance requires a standard 220 ~ 240 volt, 50Hz electrical

outlet with three prong earth.

Before using your Ice Maker, it is strongly recommended to clean it

thoroughly

DANGER

Select

Power

Ice

add

water

The ice maker is not designed to be installed in an outside area such as a

garage or a porch. Ambient temperatures of below 10°C or above 38°C will hinder

the performance of the appliance.

5. Using Your Ice Maker

1. Please unsure that the Ice Maker has been thoroughly cleaned before

use.

2. Open the Lid of the Ice Maker and remove the Ice Basket

3. Pour water into the Water Reservoir, ensure the water DOES NOT go

over the maximum water level mark.

4. Place the Ice Basket back into the Ice Maker and close the Lid.

5. Plug in the unit into the wall socket and turn the wall socket on. The

“Power” indicator light will start to blink. Press the “Power” Button on the

control panel to begin the ice making cycle. The “Power” indicator light

will light up.

7. Select the size of the ice block required by the “Select” button. If the

surrounding ambient temperature is below 15°C, we recommend to select

the small or medium size to avoid the ice blocks from sticking together.

8. The ice making cycle lasts 6 to 15 minutes, depending on the size of

the ice cube selection & room temperature.

*NOTE: A new machine may sometimes take a few hours to adjust, the

rate of ice production may be slow and the ice blocks produced may

be small in size. This is considered normal, the Ice Maker will start to

make the ice blocks faster once the Ice Maker has settled.

9. While the Ice Maker is on, check the water level to ensure there is

sufficient water to produce ice. If the Water Pump cannot inject water into

the Ice Bucket the Ice Maker will STOP and the “Water” indicator light will

come on. Press the “Power” button to turn off the Ice Maker, and fill the

Water Reservoir with water up to the maximum level mark. Allow the Ice

Maker to stand for 3 minutes for the refrigerant to settle before restarting

the ice production cycle again. Press the “Power” button once again to

turn on the Ice Maker and start the ice production cycle.

10. The Ice Maker automatically stops producing ice once the Ice Basket is

full.

11. Always change the water in the Ice Maker every 24 hours to prevent

the water from becoming stagnant.

12. If the Ice Maker is not in use, ensure that all water is drained from the

Water Reservoir. To use refill the Water Reservoir and start from

Point 1 above.

C. Cleaning and Maintaining Your Ice Maker

* Always ensure the Ice Maker is unplugged from the wall socket before

cleaning

1. Remove the Ice Basket, and wash in warm soapy water, rinse

thoroughly and dry.

2. Twist the Drain Cap off and remove the Silicone Stopper. Place in a

safe place. (This will allow any water in the Water Reservoir and

pipes to flow out of the Ice Maker

*NOTE: always ensure that you have a bucket handy to collect the

water that flows from the Drain Pipe, as water drains very

quickly

3. Clean the interior of the Ice Maker with diluted cleaning detergent,

warm water and a soft cloth. Rinse the interior thoroughly to remove

any soapy residue and dry thoroughly with a soft cloth.

4. The outside of the Ice Maker should be cleaned regularly with a mild

detergent and water, then dried thoroughly with a soft cloth.

5. Once the unit is clean, re-insert the silicone stopper and twist the

Drain Cap back on and ensure that these are securely tightened.

6. Plug the Ice Maker back into the wall socket.

7. Please see Section 5 to start producing ice.

*NOTE: When the Ice Maker is not in use please ensure that you

drain all water from the machine and clean thoroughly before

use.

WARNING

Closed Drain Cap

Open Drain Cap

Silicone

Stopper

Drain Cap

7A. Technical Parameters

Model HIC HZB-20 SS

Climate Type SN/N/ST

Protection Type I

Power 200V ~ 240V/50Hz

Ice Making Current 1.4A

Ice Harvest Current 2.4A

Refrigerant R134a/88g

Net Weight 19kg

Vesicant C5H10

Enclosure Stainless Steel

7B. Circuit Diagram

6. Parts Diagram

1. Control Panel

2. Display PC Board

3. Panel

4. Inner Lid

5. Handle

6. Ice Shovel

7. Ice Bucket

8. Evaporator

9. Steel Pipe for

Water Supply

10. Steel Shell

11. Switch Component

12. Lid

13. Left Side Panel

14. Solenoid Valve

15. Filter

16. Refrigerant Container

17. Back Panel

18. Strenghtening Plate

19. Cooling Fan

20. Condensor

21. Water Pump

22. Soft Pipe to Supply

Water

23. Adjustable Foot

24. Compressor

25. Underpan

26.Control Box

27. Soft Piping leading

to Drain Plug

28. Transformer

29. Right Side Panel

30. Driving Motor for Ice

Bucket

31. Ice Basket

PROBLEM PROBABLE CAUSE SOLUTION

There is enough

water in the Water

Reservoir but the

“Water” indicator

light comes on and

the ice maker will

not work

The Water Filter on the

bottom of the Water

Reservoir may be blocked

Remove the Water Filter and clean it.

After following the procedure outlined in

point 9 under “Using your Ice Maker”

Section, if your ice maker still does not

start producing iceplease try the following

2 procedures:

1. Folow the steps outlined in point 9 then

wait approxiamately 5 - 10 minutes and

press the “Power” button again.

2. Uplug the ice maker’s power supply,

wait approxiamately 5-10 minutes, plug

the power supply back in and follow the

steps outlined in point 9

There is not enough

ice blocks in the ice

basket, but the “Ice

Full” indicator light is

The ice cubes being formed

may be touching the sensor

when the ice shovel pushes

the ice cubes into the ice

basket

Make sure the unit is ina an area where

the temperature is above 5°C

The Room temperature

may be too low, around 5°C

Remove te ice cubes fromteh ice basket,

wait a few minutes to allow the sensor to

warm up and restart the ice maker

Ice cubes are

sticking together

The ice cycle is too long

Stop the ice maker, and restart it after the

ice blocks melt. Select the small ice button

Water temperature in inner

tank is too low

Change the water in the inner tank.

Temperature of water should be between

8˚C & 32˚C

PROBLEM PROBABLE CAUSE SOLUTION

The ice making cycle

is normal but no ice is

being produced

Ambient temperature or

water temperature in the

inner tank is too high

Refrigerant liquid leakage

Pipe in the cooling system

is blocked

Ambient temperature surrounding the unit

is above 32°C, move to a cooler area and

replace water in the tank with cooler water

Please contact the service agent

“Water” indicator light

is on

Water Level in the Water

Reservoir is low

Stop the ice maker, fill with water and then

restart the ice maker

“Ice” indicator is on

There is too much ice in

the ice basket

Remove ice from the ice basket

The “Water” & “Ice”

indicator lights are

flashing

The ice shovel cannot

move

Check the ice shovel to ensure there is no

obstruction, otherwise consult a qualified

technician

8. Troubleshooting

Ice Maker is Leaking

The Water Drain Cap may

not be properly tightened

Tighten the Drain Cap

Ice Cubes are melting

Location of the Ice Maker

may cause temperature

changes. Constant Opening

and Closing the Ice Maker

Lid may also cause

temperature fluctuations.

Leaving ice in the Ice Maker

for extended periods of time

may also result in the

appliance recycling the ice

by melting it down and

making a new batch.

Make sure the ice maker is always placed

in a temperature controlled area.

Avoid constantly opening and closing the

Ice Maker lid

Transfer ice blocks from the Ice Maker to

another container and store in a cooler or

freezer to avoid constant recycling of the

ice.

Ice block sizes are

inconsistent

The Ice Bucket may not

be level

Adjust the Ice Bucket and make sure it is

level, also ensure teh IceMaker is on a

level surface.

Water Well HIC HZB 20 SS User manual

Brand: Water Well

Model: HIC HZB 20 SS

Category: Ice cube makers

Type: User manual

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Water Well HIC HZB 20 SS User manual

Water Well HIC HZB 20 SS User manual

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