2. Computers & electronics
  3. Data storage
  4. Data storage devices
  5. NAS & storage servers
  6. Synology
  7. RX1211RP 24TB
RX1211RP 24TB

Synology RX1211RP 24TB User guide

  • Hello! I am an AI chatbot trained to assist you with the Synology RX1211RP 24TB User guide. I’ve already reviewed the document and can help you find the information you need or explain it in simple terms. Just ask your questions, and providing more details will help me assist you more effectively!
RX1211/RX1211RP User’s Guide
For Synology RackStation
RS2211+/RS2211RP+
RX121120120507
Table of Contents
TOC
3
5
Chapter 1: Get Started with RX1211/RX1211RP
5
PackageContents
6
HardwareSpecications
6
OperatingRequirements
6
Appearance
8
LEDBehavior
9
SafetyInstructions
11
Chapter 2: Set Up RX1211/RX1211RP
11
ToolsandPartsforHardDiskInstallation
11
InstallHardDisks
13
ConnectwithRS2211+/RS2211RP+
15
WorkwithRS2211+/RS2211RP+
16
LearnMore
1
5
CongratulationsonyourpurchaseofSynologyRX1211/RX1211RP.This
productisspeciallydesignedforthestorageexpansionofSynologyRackStation
RS2211+/RS2211RP+.Thisuser’sguidewillguideyouthroughtheinstallation.
PackageContents
Beforeinstallation,pleasecheckthepackagecontentstoverifythatyou
havereceivedtheitemsbelow.
Main Unit x 1
AC Power Cord
(RX1211: x1; RX1211RP: x2)
User’s Guide x 1
Screws for 3.5”
Hard Drives x 56
Screws for 2.5”
Hard Drives x 56
Expansion Cable
(Inniband x 1)
Get Started with
RX1211/RX1211RP
6
Chapter1:GetStartedwithRX1211/RX1211RP
HardwareSpecications
Internal HDD
12XSATA(II)
EXPANSION Port #
1XInniband
Max Capacity (Internal HDD)
12X3TB
Hot Swappable HDD
Yes
Size (HxWxD) (mm)
88x445x570mm
Weight
RX1211:11.9kg;RX1211RP:14.0kg
System Fan
RX1211:4X(80x80mm);RX1211RP:4X(80X80MM)
Power Fan
RX1211:1X(80x80mm);RX1211RP:4X(80X80MM)
Power Recovery
Syncwithserver
AC Input Power Voltage
100Vto240VAC
Power Frequency
50/60Hz,SinglePhase
Operating Temperature
5°C~35°C(40°F~95°F)
Storage Temperature
-10°C~70°C(15°F~155°F)
Relative Humidity
5%to95%RH
Maximum Operating Altitude
10,000feet
Certication
FCCClassA,CEClassA
OperatingRequirements
Synology RackStation
RS2211+/RS2211RP+withSynologyDSM3.1
andonwards
Appearance
Front View
1
2
Chapter1:GetStartedwithRX1211/RX1211RP
7
Back View
78
9
3 1 4 5 1 6
RX1211
RX1211RP
3910
10 11 1
87
7 8
1 4 5 1 6
Article Name Description
1
LED
Indicators
TheLEDindicatorsareusedtodisplaythestatusofthesystem.
Forcompletedetails,pleaserefertothenexttable:
LED
Behavior
.
2
Hard Drive
Trays
Theharddrivetraysaredesignedforloadingtheharddrives
withRX1211/RX1211RP.
3
POWER
Button
ThePOWERbuttonisusedtoturnRX1211/RX1211RPon
oroff.Pressandholdthebuttonfor7secondstoshutdown
RX1211/RX1211RP.
Note:
ThePOWERbuttononlyworkswhenyouslidetheAUTO/
MANUALswitch(No.5)toMANUAL.
4
RESET
Button
TheRESETbuttonisusedtorestorethesettingstothefactory
default.
5
AUTO/
MANUAL
Switch
TheAUTO/MANUALswitchisusedtoenableordisable
automaticpoweron/off.IfitissettoAUTO,RX1211/RX1211RP
willbeturnedonoroffautomaticallywhentheconnectedSynology
RS2211+/RS2211RP+powersonoroff.
6
EXPANSION
Port
TheEXPANSIONportisusedtoconnectRX1211/RX1211RPto
RackStation.
7 Fan
Thepowerfansarebuilttoexhaustwasteheatoutofthepower
supply.
Thesystemfans(insideRX1211/RX1211RP)arebuiltto
exhaustwasteheatoutofRX1211/RX1211RP.Ifthefanisnot
working,RX1211/RX1211RPwill“beep”everyfewseconds.
8
Chapter1:GetStartedwithRX1211/RX1211RP
Article Name Description
8
Power Supply
On/Off Switch
Thepowersupplyon/offswitchisusedtoturnon/offthepower
supply.
9 Power Port
Thepowerportiswhereyouconnectthepowercordto
RX1211/RX1211RP.
10
Power Supply
Safety Latch
*
Thepowersupplysafetylatchisusedtosecurethepower
supplyinplace.
11
Beep Off
Button
*
Thebeepoffbuttonisusedtoturnoffthebeepingsoundthat
warnsofpowerfailure.
* RX1211RPonly.
LEDBehavior
LED Behavior Description
POWER
(Back)
Solid Green
Powerison
Off
Powerisoff
LINK
Solid Green
SynologyRS2211+/RS2211RP+isconnected
Off
SynologyRS2211+/RS2211RP+isdisconnected
ALERT
Flashing Orange
Systemfanisnotworking
Off
Systemfanisfunctioning
STATUS
Solid Green
RAIDisready
Flashing Green
RAIDisdegraded
Off
RAIDisnotreadyorcrashed
Activity
(On Tray)
Flashing Green
Diskisbeingaccessed
Hard Disk
Status
(On Tray)
Solid Green
Diskisreadyandidle
Solid Orange
Read/writeorothererrorsareencountered
Off
Nointernaldiskisfound
Chapter1:GetStartedwithRX1211/RX1211RP
9
SafetyInstructions
TouseyourSynologyproductsafely,pleasefollowtheseinstructionsand
warningsatalltime.
Keepawayfromdirectsunlightandawayfromchemicals.Makesure
theenvironmentdoesnotexperienceabruptchangesintemperatureor
humidity.
DonotplacetheSynologyproductclosetoanyliquid.
Beforecleaning,unplugthepowercordrst.WipeSynologyproduct
withdamppapertowels.Donotusechemicaloraerosolcleanersto
cleanit.
DonotplacetheSynologyproductonacart,table,ordesk,whichisnot
stabletoavoidtheproductfromfallingover.
Thepowercordmustplugintotherightsupplyvoltage.Makesurethat
thesuppliedACvoltageiscorrectandstable.
Toremoveallelectricalcurrentfromthedevice,ensurethatallpower
cordsaredisconnectedfromthepowersource.
2
11
ToolsandPartsforHardDiskInstallation
• Ascrewdriver
• Atleastone3.5”or2.5”SATAharddisk
(Pleasevisit
www.synology.com
forcompatibleharddiskmodels.)
Warning:
Ifyouinstallaharddiskthatcontainsdata,systemwillformatthehard
diskanderasealldata.Ifyouneedthedatainthefuture,pleasebackitupbefore
installation.
InstallHardDisks
1
Pulltheclipinthedirectionasindicatedbelowtoremovetheharddrivetray.
2
Loadtheharddiskintheharddrivetray.
•
For 3.5” Hard Disk:
Placetheharddiskintheharddrivetray,andthen
tightenthescrewstosecuretheharddisk.
Set Up RX1211/RX1211RP
12
Chapter2:SetUpRX1211/RX1211RP
•
For 2.5” Hard Disk:
Placetheharddiskintheharddrivetray,turnthetray
upsidedown,andthentightenthescrewstosecuretheharddisk.
3
Inserttheloadedharddrivetrayintotheemptyharddrivebay.
Important:
Makesurethetrayispushedinalltheway.Otherwise,theharddisk
mightnotbeabletofunctionproperly.
4
Pushthecliptoxtheharddisktray.
5
Repeatthestepsabovetoassembleallharddisksyouhaveprepared.
Note:
IfyouwanttosetupaRAIDset,itisrecommendedthatallinstalledhard
disksareofthesamesizetomakethebestuseofharddiskcapacity.
Chapter2:SetUpRX1211/RX1211RP
13
ConnectwithSynologyRS2211+/RS2211RP+
1
Connectoneendofthepowercord(s)tothepowerportof
RX1211/RX1211RP,andtheothertothepoweroutlet(s).
2
ConnectoneendoftheexpansioncabletoRX1211/RX1211RP,andthe
othertoRS2211+/RS2211RP+.
RX1211 or RX1211RP
RS1211+ or RS1211RP+
3
TurnonRX1211/RX1211RP:
•
If the AUTO/MANUAL switch is set to AUTO,
RX1211/RX1211RPwillbe
turnedonoroffautomaticallywhentheconnectedRackStationpowersonoroff.
14
Chapter2:SetUpRX1211/RX1211RP
•
If the AUTO/MANUAL switch is set to MANUAL,
pressthePOWERbutton
toturnonRX1211/RX1211RP.
Note:
Topreventunexpectedvolumecrash,itisrecommendedthatyousetthe
AUTO/MANUALswitchtoAUTO.
Chapter2:SetUpRX1211/RX1211RP
15
WorkwithRS2211+/RS2211RP+
1
LogintoDiskStationManagerwithawebbrowser.Goto
Main Menu
>
Control Panel
>
External Devices
toconrmRX1211/RX1211RPis
connectedtoyourRS2211+/RS2211RP+.
2
Goto
Main Menu
>
Storage
Manager
tomanageRX1211/RX1211RPfor
storagecreationorexpansion.
•
If you want to create a new volume with RX1211/RX1211RP,
click
Create
andfollowtheVolumeCreationWizardtocompletethecreation.
16
Chapter2:SetUpRX1211/RX1211RP
•
If you want to expand the existing volume with RX1211/RX1211RP,
selectthevolumeyouwanttoexpandfromthevolumelist,click
Manage
,
andfollowtheVolumeManagerWizardtocompletetheexpansion.
Fordetailedinformationaboutvolumemanagement,goto
Main Menu
>
Storage Manager
andseethehelppagebyclickingthe
Help
buttonatthe
top-rightcorner.
Limitations:
BeforestartingtouseRS2211+/RS2211RP+withRX1211/RX1211RP,
pleaseseethefollowinglimitationsofRX1211/RX1211RP.
•RX1211/RX1211RPcanbepairedwithonlyoneRS2211+/RS2211RP+.
•Thedataofapplications(suchasPhotoStationandAudioStation)canbestored
onRX1211/RX1211RPonlyifyoucreateanexpandedvolumewithit.Theywillnot
bestoredonRX1211/RX1211RPifyoucreateanewvolumewithit.
•HarddrivespreviouslyusedinRS2211+/RS2211RP+willnotbereadableby
directlyinsertingthemintoRX1211/RX1211RP,andviseversa.
LearnMore
Congratulations!YourRX1211/RX1211RPissetupnow.Formore
informationoronlineresourcesaboutRX1211/RX1211RP,pleasevisit
www.synology.com
.
SYNOLOGY, INC.
END USER LICENSE AGREEMENT
IMPORTANT–READ CAREFULLY: THIS END USERLICENSEAGREEMENT ("EULA") ISALEGAL
AGREEMENTBETWEENYOU(EITHERANINDIVIDUALORASINGLEENTITY)ANDSYNOLOGY,INC.
AND ITSAFFILIATES, INCLUDING SYNOLOGYAMERICANCORP, (COLLECTIVELY, "SYNOLOGY")
FORANYSYNOLOGYSOFTWARE,TOGETHERWITHANYOTHERASSOCIATEDFIRMWARE,MEDIA,
PRINTED MATERIALSAND "ONLINE" OR ELECTRONIC DOCUMENTATION (COLLECTIVELY,THE
"SOFTWARE")AVAILABLE FOR DOWNLOADATWWW.SYNOLOGY.COM ORPROVIDED WITH OR
INSTALLEDONASYNOLOGYPRODUCT(THE"PRODUCT").
YOUAGREETOBEBOUNDBYTHETERMSOFTHISEULABYOPENINGTHEPACKAGECONTAINING
THE SOFTWARE, INSTALLINGTHESOFTWARENOTOTHERWISE PRE-INSTALLED BYSYNOLOGY
ONAPRODUCTOROTHERWISEUSINGAPRODUCTTHATINCLUDESPRE-INSTALLEDSOFTWARE.
IFYOU DO NOTAGREE TOTHETERMS OFTHIS EULA, DO NOT OPENTHEBOX CONTAINING
THE PRODUCT,INSTALLTHESOFTWAREOR USETHE PRODUCTCONTAININGTHESOFTWARE.
INSTEAD,YOUMAYRETURNTHEPRODUCTTOTHERESELLERWHEREYOUPURCHASEDITFORA
REFUNDINACCORDANCEWITHTHERESELLER'SAPPLICABLERETURNPOLICY.
Section 1. Limited Software License.
Subject
to the te r ms and co n d iti o n s of this EU L A ,
Synology grantsyoualimited,non-exclusive,non-
transferable,personallicensetoinstall,runanduse
one copy oftheSoftwareon theProductsolelyin
connectionwithyourauthorizeduseoftheProduct.
Section 2. Documentation.
You may make
and use a reasonable number of copies of any
docume n t a tion pr o vided wi th the Softwa r e ;
provided, that such copies will only be used for
internal business purposes and are not to be
republishedor redistributed(eitherinhard copyor
electronicform)toanythirdparty.
Section 3. Backup.
Youmaymakeareasonable
numberofcopies of theSoftwarefor backup and
archivalpurposes.
Section 4. Updates.
Anysoftwareprovidedtoyou
bySynologyormadeavailableontheSynologyweb
siteatwww.synology.com("WebSite")thatupdates
or supplements the original Software is governed
by this EULA unless separate license terms are
provided with such updates or supplements, in
whichcase,suchseparatetermswillgovern.
Section 5. License Limitations.
Thelicenseset
forthinSection1appliesonlytotheextentyouhave
ordered andpaidforthe Productandit statesthe
entiretyofyourrightswithrespecttotheSoftware.
Synology reservesallrightsnot expressly granted
toyouinthisEULA.Withoutlimitingtheforegoing,
you will not,and you willnotauthorize orpermit
any third party to: (a) use the Software for any
purposeotherthaninconnectionwiththeProduct;
(b)license, distribute, lease, rent, lend, transfer,
assign or otherwise dispose of the Software or
use the Software in any commercial hosted or
service bureauenvironment;(c)reverseengineer,
decompile,disassemble or attempt to discover the
sourcecodefororanytradesecretsrelated to the
Software,exceptandonly to the extent thatsuch
activity is expressly permitted by applicable law
notwithstanding thislimitation;(d) adapt, modify,
alter,translateorcreateanyderivativeworksofthe
Software;(e)remove,alterorobscureanycopyright
notice or other proprietary rights notice on the
Product; or (f)circumvent or attempttocircumvent
any methods employed by Synology to control
accesstothecomponents,featuresorfunctionsof
theProductorSoftware.
Section 6. Open Source.
The Software may
containcomponentslicensedtoSynologyunderthe
GNUGeneralPublicLicense("GPLComponents"),
currently available at http://www.gnu.org/licenses/
gpl.html. Theterms oftheGPLwill control solely
withrespecttothe GPLComponentstotheextent
that this EULA conflicts with the requirements
of the GPL with respect to your use of the GPL
Components, and, insuchevent, youagreetobe
boundbytheGPLwithrespecttoyouruseofsuch
components.
Section 7. Audit.
Synologywillhave theright to
audityourcompliance withthetermsofthisEULA.
Youagreetogrant access toSynologytofacilities,
equipment, books, records and documentsandto
otherwisereasonablycooperate with Synology in
ordertofacilitateanysuchaudit.
Section 8. Ownership.
The Softwareisvaluable
property of Synology and its licensors and is
protected by copyright and other intellectual
propertylawsandtreaties.Synologyoritslicensors
ownallright,titleandinterestinandtotheSoftware
and all copyright and other intellectual property
rightsintheSoftware.
Section 9. Limited Warranty.
Synologywarrants
that for a period of ninety (90) days after either
your (a)installation of the Software on Products
that do not include pre-installed Software or
(b) use of a Productthat includes pre-installed
Software,asapplicable,(the"WarrantyPeriod"),the
Software will substantiallyconformto Synology's
published specifications for the Software, if any,
or otherwisesetforth ontheWeb Site.Synology
will use commercially reasonable efforts to, in
Synology's solediscretion,eithercorrectanysuch
nonconformity in the Software or replace any
Software that fails to comply with the foregoing
warranty,provided that you give Synology written
notice ofsuchnoncompliance withintheWarranty
Period. The foregoing warranty does not apply
to any noncompliance resulting from any: (w)
use,reproduction, distribution ordisclosure not in
accordancewith thisEULA; (x)anycustomization,
modification orother alteration oftheSoftware by
anyoneotherthanSynology;(y)combinationofthe
Softwarewith anyproduct,servicesorother items
providedbyanyoneotherthanSynology;or(z)your
failuretocomplywiththisEULA.
Section 10. Support.
DuringtheWarrantyPeriod,
Synology will make availableto you thesupport
services. Following the expiration of the applicable
Warranty Period, support for Software may be
availablefromSynologyuponwrittenrequest.
Section 11. Disclaimer of Warranties.
EXCEPT
ASEXPRESSLYSETFORTHABOVE,SYNOLOGY
ANDITSSUPPLIERSPROVIDETHESOFTWARE
"AS IS"AND WITHALL FAULTS. SYNOLOGY
AND ITS SUPPLIERS HEREBY DISCLAIMALL
OTHERWARRANTIES,EXPRESS, IMPLIED OR
STATUTORY,ARISINGBYLAWOROTHERWISE,
INCLUDINGBUTNOTLIMITEDTOANYIMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS
FORAPARTICULARPURPOSE ORUSE,TITLE
AND NONINFRINGEMENT, WITH REGARD TO
THE SOFTWARE. WITHOUT LIMITING THE
FOREGOING,SYNOLOGYDOESNOTWARRANT
THATTHESOFTWAREWILLBEFREEOFBUGS,
ERRORS,VIRUSESOROTHERDEFECTS.
Section 12. Disclaimer of Certain Damages.
IN
NOEVENTWILLSYNOLOGYORITSLICENSORS
BE LIABLE FOR THE COST OF COVER OR
FORANY INCIDENTAL, INDIRECT, SPECIAL,
PUNI T IVE, CONS E QUENTIA L O R SIMILAR
DAMA GES OR L IABILI T IES WHATSOE VER
(INCLUDING, BUT NOT LIMITEDTO LOSS OF
DATA, INFORMATION, REVENUE, PROFIT OR
BUSINESS)ARISINGOUTOFORRELATINGTO
THEUSEORINABILITYTOUSETHESOFTWARE
OR OTHERWISE UNDEROR IN CONNECTION
W I T H T H I S E U L A O R T H E S O F T W A R E ,
WH E T HER B A S ED O N C ONT R ACT, TO RT
(INCLUDING NEGLIGENCE), STRICT LIABILITY
OR OTHERTHEORYEVENIF SYNOLOGYHAS
BEENADVISEDOFTHEPOSSIBILITYOFSUCH
DAMAGES.
Section 13. Limitation of Liability.
SYNOLOGY'S
AND ITS SUPPLIERS' LIABILITYARISING OUT
OFORRELATINGTOTHEUSEORINABILITYTO
USETHE SOFTWAREOR OTHERWISEUNDER
OR IN CONNECTION WITH THIS EULA OR
THE SOFTWARE IS LIMITEDTOTHEAMOUNT
ACTUALLY PAID BYYOU FOR THE PRODUCT
REGARDLESSOFTHEAMOUNTOF DAMAGES
YOU MAY INCURAND WHETHER BASED ON
CONTRACT, TORT (INCLUDINGNEGLIGENCE),
STRICT LIABILITY OR OTHER THEORY. The
foregoing disclaimer of warranties, disclaimer of
certaindamagesand limitationofliabilitywillapply
tothemaximumextentpermittedbyapplicablelaw.
The laws ofsomestates/jurisdictionsdo not allow
theexclusionofimpliedwarrantiesortheexclusion
orlimitationofcertaindamages.Totheextentthat
those lawsapply to thisEULA, theexclusionsand
limitationssetforthabovemaynotapplytoyou.
S e c t i o n 14 . E x p o r t R e s t r i c t i o n s .
Yo u
acknowledgethat theSoftwareissubject to U.S.
export restrictions.Youagree to comply withall
applicable laws and regulationsthat apply to the
Software, including without limitation the U.S.
ExportAdministrationRegulations.
Section 15. U.
S. Government License Rights.
All Software providedto the U.S. Government is
provided with the commercial license rights and
restrictionsdescribedin thisEULA.Byinstalling,
copyingorusingtheSoftware,theU.S.Government
agreesthatthe Softwareis "commercialcomputer
software" or "commercial computer software
documentation"withinthemeaningofFARPart12.
Section 16. Termination.
Without prejudice to
anyotherrights,SynologymayterminatethisEULA
if you do not abide by the terms and conditions
contained herein. In such event, youmust cease
use of theSoftware anddestroyall copies of the
Softwareandallofitscomponentparts.
Section 17. Assignment.
You may nottransfer
or assignyour rightsunder this EULAto any third
party.Anysuchtransferorassignmentinviolation
oftheforegoingrestrictionwillbevoid.
Section 18. Applicable Law.
Unless expressly
prohibited by local law, this EULA is governed
by the laws of the State of Washington, U.S.A.
withoutregardtoanyconictoflawprinciplestothe
contrary.The 1980U.N. Convention onContracts
fortheInternationalSaleofGoodsoranysuccessor
theretodoesnotapply.
Section 19. Dispute Resolution.
Any dispute,
controversyor claim arising out of or relating to
this Warranty, the Software or services provided
by Synology withrespect to the Software or the
relationship between you and Synology will be
resolvedexclusivelyandnallybyarbitrationunder
the current commercial rules of theAmerican
ArbitrationAssociation if you residein the United
States, except as otherwise provided below. In
suchcases,thearbitrationwillbeconductedbefore
asingle arbitrator,andwillbe limitedsolelytothe
disputebetweenyouandSynology.Thearbitration,
or any portion of it, will not beconsolidated with
any other arbitrationandwill not beconductedon
aclass-wide orclass action basis.Thearbitration
shallbeheldinKingCounty, Washington, U.S.A.
bysubmissionof documents,by telephone, online
or in person as determined by the arbitrator at
the request of the parties.Theprevailing party in
anyarbitration orlegal action occurring within the
United States or otherwiseshall receiveall costs
and reasonable attorneys’ fees, including any
arbitration fee paid by the prevailing party.Any
decision rendered in such arbitration proceedings
will be final and binding on the parties, and
judgmentmay beenteredthereon in anycourtof
competent jurisdiction.Youunderstand that,in the
absence ofthis provision, you would have had a
right to litigate any such dispute, controversy or
claiminacourt,includingtherighttolitigateclaims
on a class-wide or class-action basis, and you
expresslyand knowingly waives thoserightsand
agrees to resolve any disputes through binding
arbitration in accordance with the provisions of
this Section 19. If you do not reside within the
UnitedStates, any dispute, controversy or claim
describedinthisSection shall befinally resolved
byarbitrationconductedbythreeneutralarbitrators
inaccordance withtheprocedures of the R.O.C.
ArbitrationLawandrelatedenforcementrules.The
arbitrationshalltakeplaceinTaipei,Taiwan,R.O.C.,
andthearbitrationproceedingsshallbeconducted
inEnglishor,ifboth partiessoagree,inMandarin
Chinese. The arbitrationaward shallbe final and
bindingonthepartiesand may beenforcedinany
court having jurisdiction. Nothing inthis Section
shallbedeemedtoprohibitorrestrictSynologyfrom
seekinginjunctiverelieforseekingsuchotherrights
and remediesasit may have at law or equity for
anyactualorthreatenedbreachofanyprovisionof
thisEULArelatingtoSynology'sintellectualproperty
rights.
Section 20. Attorneys' Fees.
In anyarbitration,
mediation, or other legal action or proceeding to
enforce rights or remedies under this EULA,the
prevailingpartywillbeentitledtorecover,inaddition
toanyotherrelieftowhichitmaybeentitled,costs
andreasonableattorneys'fees.
Section 21. Severability.
Ifany provisionofthis
EULAisheldbyacourtofcompetentjurisdictionto
beinvalid, illegal, orunenforceable,the remainder
ofthisEULAwillremaininfullforceandeffect.
Section 22. Entire Agreement.
This EULA
sets forth the entire agreement of Synology and
you with respect to the Software and the subject
mat ter h ereof a nd supe rsedes all p rior and
contemporaneousunderstandings and agreements
w h e t h e r w r i t t e n o r o ra l . N o a m e n dm e n t ,
modification or waiver of anyof theprovisions of
thisEULAwillbevalid unlesssetforthinawritten
instrumentsignedbythepartytobeboundthereby.
SYNOLOGY, INC.
LIMITED PRODUCT WARRANTY
THIS LIMITEDWARRANTY("WARRANTY")APPLIESTOTHE PRODUCTS(ASDEFINEDBELOW)OF
SYNOLOGY,INC.AND ITSAFFILIATES,INCLUDING SYNOLOGYAMERICACORP, (COLLECTIVELY,
"SYNOLOGY").YOUACCEPTANDAGREETOBEBOUNDBYTHETERMSOFTHISWARRANTYBY
OPENINGTHEPACKAGECONTAININGAND/ORUSINGTHEPRODUCT.IFYOUDONOTAGREETO
THETERMSOFTHISWARRANTY,DONOTUSETHEPRODUCT.INSTEAD,YOUMAYRETURNTHE
PRODUCTTOTHERESELLERWHEREYOUPURCHASEDITFORAREFUNDINACCORDANCEWITH
THERESELLER'SAPPLICABLERETURNPOLICY.
Section 1. Definitions.
(a) "Category IProduct"
me a ns Sy n olo g y p ro d uct m o del s R S 81 0 +,
RS810RP+ and RX410(b) "Category II Product"
means Synology produc t m o d els DS1511+,
DS1010+, DS710+, DS509+, DS508, RS2211+,
RS2211RP+,RS411,RS409RP+,RS409+,RS409,
RS408-RP, RS408, RS407,RX1211,RX1211RP,
DX510,DX5, RX4, and RAMModule (1GB/2GB).
(c)"CategoryIIIProduct"meansallotherSynology
product models purchased by Customer after
March1,2008.(d) "Category IV Product" means
all other Synology product models purchased by
CustomerbeforeFebruary29,2008.(e)"Customer"
means the original person or entity purchasing
the Product from Synology or an authorized
Synology distributor or reseller. (f) "Product"
meansa Category IProduct,CategoryII Product,
Category III Product,or Category IV Product and
any hardware incorporated into the product by
Synologyandanyaccompanyingdocumentation.(g)
"Software"meanstheSynologyproprietarysoftware
that accompaniesthe Productwhen purchasedby
Customer,is downloadedbyCustomer at the Web
Site,orispre-installedontheProductbySynology,
and includes any firmware, associated media,
images,animations, video,audio,textandapplets
incorporatedintothe software orProductand any
updatesorupgradestosuchsoftware.(h)"Warranty
Period" means: (i)theperiod commencingonthe
date theProductis purchased by Customer and
ending (1) five yearsafter such dateforCategory
I Products; (2) three years after such date for
CategoryII Products;or (3)twoyears after such
dateforCategoryIIIProducts;or(ii)oneyearafter
such dateforCategoryIV Products. (i)"WebSite"
means the Synology web site located at www.
synology.com.
Section 2. Limited Warranty and Remedies
2.1 Limited Warranty.
Subjectto Section 2.7,
Synology warrants toCustomer that each Product
(a) willbe freeofmaterial defectsinworkmanship
and(b)undernormal usewillperformsubstantially
i n a c c o r d a n c e w i t h S y n o l o g y ' s p u b l i s h e d
specificationsfortheProduct duringtheWarranty
Period.SynologywarrantstheSoftwareassetforth
in theaccompanying end user licenseagreement
providedwiththeProduct,ifany.
2.2 Product Registration.
Customers may
register Products with Synology and may obtain
the manufacturingdate for Category I Products,
CategoryII Productsand CategoryIIIProductsat
the WebSite.The failureto register a Productat
theWebSitewill notdiminish the warrantyrights
setforthinSection2.1.Synologyisnotresponsible
forCustomer'sfailureto identifythemanufacturing
dateofanyProduct.
2.3 Exclusive Remedy.
If Customer gives
noticeofnoncompliancewith anyofthewarranties
set forth in Section 2.1 within the applicable
Warranty Period in the manner set forth below,
then, upon verification of the noncompliance by
Synology, Synology will, at Synology's option:
(a) use commercially reasonable efforts torepair
the Product, or (b) replace the noncomplying
Productorpartthereofuponreturnofthecomplete
Product in accordance with Section 2.4 The
foregoing setsforth Synology's entire liability and
Customer's sole and exclusive remedy for any
breachofwarrantyunderSection 2.1oranyother
defect or deficiency in the Product. Customer
will reasonably assist Synology to diagnose and
validateany nonconformitywiththeProduct.The
warranty setforthinSection 2.1doesnot include:
(1) any warranty relating to the Software; (2)
physical installation or removal of the Product
from Customer'ssite;(3) visitstoCustomer'ssite;
(4) labor necessary to effect repairs or replace
defective parts other than during Synology's or
its contracted service providers' normal local
businesshours,exclusiveofweekendsandservice
providers’holidays;(5)anyworkwithanythirdparty
equipmentorsoftware;(6)anywarrantyofthehard
diskifinstalledbyCustomeroranyotherthirdparty;
or(7) any warranty of compatibility with the hard
disk.
2.4 Return.
AnyProductreturnedbyCustomer
under Section 2.3 must be assigned a Return
MerchandiseAuthorization ("RMA") number by
Synology before shipmentand mustbe returned
in accordancewith Synology's then currentRMA
procedures.Customermaycontactanyauthorized
SynologydistributororresellerorSynologySupport
to obtain assistance in obtaining an RMA, and
must provideproofofpurchaseand product serial
number when asking for such assistance. For
warrantyclaims,Customermustreturnthecomplete
ProducttoSynologyinaccordancewiththisSection
2.4tobeeligiblefor coverage underthisWarranty.
AnyProductreturnedwithoutanRMAnumber,or
any Product that has been disassembled(except
underthedirectionofSynology)willberefusedand
returnedtoCustomer atCustomer'sexpense.Any
Product that has been assigned a RMA number
must be returned in thesame conditionasitwas
receivedfromSynologyto theaddress designated
bySynology,freightpre-paid,inpackagingsufcient
toprotect thecontents thereofand with the RMA
numberprominentlydisplayedontheoutsideofthe
box.Customerisresponsibleforinsuranceandrisk
oflosswithrespecttoreturneditemsuntiltheyare
properlyreceived by Synology. AProduct issued
aRMAnumbermustbereturnedwithinfteen(15)
daysafterissuanceoftheapplicableRMAnumber.
2.5 Replacement by Synology.
If Synology
elects toreplaceanyProduct underthisWarranty
setforthinSection 2.1,then Synology willship a
replacement Product at Synology's expense via
the shipping method selected by Synology after
receipt of the nonconforming Product returned
inaccordance withSection2.4 and validation by
Synology that the Product does not conform to
the warranty. Replacement Product will be new
or serviceably used, comparable in function and
performancetotheoriginalProduct andwarranted
for the remainderof the original WarrantyPeriod
or thirty (30) daysafter it isshippedtoCustomer,
whichever period is longer Any Productfound by
Synology to be non-defective will be returned to
Customer.
2.6 Support.
During the Warranty Period,
Synology will make available to Customer the
support services.Following the expiration of the
applicable Warranty Period, support for Products
may be available from Synology upon written
request.
2.7 Exclusions.
Theforegoingwarrantiesand
warranty obligations do not apply to any Product
that(a)hasbeeninstalledorusedinamannernot
speciedordescribedintheProductspecications;
(b)hasbeenrepaired,modiedoralteredbyanyone
other than Synology or its agentordesignee; (c)
hasbeeninanywaymisused,abused,ordamaged;
(d) has been used with items not provided by
Synology other than the hardware or software for
which the Product is designed; or (e) otherwise
failstoconform to theProductspecificationsand
such failureis attributableto causesnotwithinor
under Synology's control. Further, the foregoing
warrantieswillbevoidif(1)Customerdisassembles
the Product except as authorized by Synology;
(2) Customer fails to implement any correction,
modification,enhancement, improvementorother
updatemade availabletoCustomerbySynology;
or(3) Customer implements,installsoruses any
correction,modication,enhancement,improvement
orotherupdatemadeavailable byany thirdparty.
Thewarrantyset forth in Section2.1willterminate
uponCustomer'ssaleortransferoftheProducttoa
thirdparty.
2.8 D i s c l a i m e r o f W a r r a n t i e s .
T H E
WARRANTIES,OBLIGATIONS,ANDLIABILITIES
O F S Y N OL OG Y A N D T H E R E M E D I ES O F
CUSTOMER SET FORTH IN THIS WARRANTY
AR E E X CL U S IV E AN D I N S U BST I TUT I ON
FOR, A N D CUS TOME R HER E B Y WAIVE S ,
REL E A SES A N D D I S CLAI M S , ALL OTH E R
WARRANTIES,OBLIGATIONSANDLIABILITIES
OF SYNOLOGY A N D ALL O THER RIGH TS,
CL A I M S A ND R EM E D I ES O F C U STO M ER
AGAINST SYNOLOGY, EXPRESS OR IMPLIED,
ARISI N G BY LAW OR O T HERWISE, W I T H
RESPECTTOTHEPRODUCT,ACCOMPANYING
DOCUMENTATION OR SOFTWAREANDANY
OTHER GOODS OR SERVICES DELIVERED
U N D E R T H I S W A R R A N T Y, I N C L U D I N G ,
BUT NOT LIMITE D TO ANY: (A) I M P L I E D
WA R R A N T Y O F M E R C H A N TA B I L I T Y O R
FITNESS FORA PARTICULAR PURPOSE OR
USE; (B) IMPLIED WARRANTYARISING FROM
COURSE OF PERFORMANCE, COURSE OF
DEALING, OR USAGE OF TRADE; (C) CLAIM
OF INFRINGEMENT OR MISAPPROPRIATION;
OR (D)CLAIMINTORT(WHETHERBASEDON
NEGLIGENCE, STRICT LIABILITY, PRODUCT
LIABILITY OR OTHER THEORY). SYNOLOGY
MAKES NO GUARANTEEAND SPECIFICALLY
DISCLAIMSANY WARRANTY THATTHE DATA
ORINFORMATIONSTOREDONANYSYNOLOGY
PRODUCTWILLBESECUREANDWITHOUTRISK
OF DATA LOSS. SYNOLOGY RECOMMENDS
TH AT C U S TOM ER TA K E S A P P R O P RI AT E
MEASURESTOBACKUPTHEDATASTOREDON
THEPRODUCT.SOMESTATESDONOTALLOW
LIMITATIONS ON IMPLIED WARRANTIES, SO
THEABOVE LIMITATION MAYNOTAPPLY TO
CUSTOMER.
Section 3. Limitations of Liability
3.1 Force Majeure.
Synology willnotbe liable
for,orbeconsidered tobe inbreachof ordefault
under this Warranty on account of, any delay or
failure to perform as required by this Warranty
as a result of any cause or condition beyond its
reasonablecontrol(including,withoutlimitation,any
actorfailuretoactbyCustomer).
3.2 Disclaimer of Certain Damages.
IN NO
EVENTWILLSYNOLOGYORITSSUPPLIERSBE
LIABLEFORTHECOSTOFCOVERORFORANY
INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE,
CONSEQUENTIAL OR SIMILAR DAMAGES OR
LIABILITIES WHATSOEVER (INCLUDING, BUT
NOTLIMITEDTOLOSSOFDATA,INFORMATION,
REVENUE,PROFITORBUSINESS)ARISINGOUT
OF OR RELATINGTOTHEUSE OR INABILITY
TO USE THE PRODUCT,ANYACCOMPANYING
DOCUMENTATION OR SOFTWAREANDANY
OTHER GOODS OR SERVICES PROVIDED
UNDERTHISWARRANTY,WHETHERBASEDON
CONTRACT, TORT (INCLUDINGNEGLIGENCE),
STRICT LIABILITY OR OTHERTHEORY EVEN
IF SYNOLOGY HAS BEENADVISED OFTHE
POSSIBILITYOFSUCHDAMAGES.
3.3 Limitation of Liability.
SYNOLOGY'S
AND ITS SUPPLIERS' LIABILITYARISING OUT
OF OR RELATINGTOTHEUSE OR INABILITY
TO USE THE PRODUCT,ANYACCOMPANYING
DOCUMENTATION OR SOFTWAREANDANY
OTHER GOODS OR SERVICES PROVIDED
UNDER THIS WARRANTY IS LIMITEDTOTHE
AMOUNT ACTUALLY PAID BY C U STOMER
FOR THE PRODUCT REGARDLESS OF THE
AMOUNTOFDAMAGESCUSTOMERMAYINCUR
AND WHETHER BASED ON CONTRACT,TORT
(INCLUDING NEGLIGENCE), STRICT LIABILITY
OROTHERTHEORY.Theforegoingdisclaimerof
certaindamagesand limitationofliabilitywillapply
tothemaximumextentpermittedbyapplicablelaw.
The laws ofsomestates/jurisdictionsdo not allow
exclusion orlimitationof certaindamages. Tothe
extent that those laws apply to the Product, the
exclusions andlimitations setforthabove maynot
applytoCustomer.
Section 4. Miscellaneous
4.1 Proprietary Rights.
The Product and
any accompanying Software and documentation
providedwith the Product include proprietary and
intellectualpropertyrightsofSynologyanditsthird
partysuppliersandlicensors.Synologyretainsand
reservesallright,title,andinterestintheintellectual
property rights of the Product, and no title to or
ownershipofany intellectualproperty rights in or
to the Product, any accompanying Software or
documentationandanyothergoodsprovidedunder
thisWarrantyistransferredtoCustomerunderthis
Warranty.Customerwill(a)complywiththeterms
and conditions of the Synology enduser license
agreementaccompanying any Software furnished
by Synologyoran authorized Synology distributor
orreseller;and(b)notattempttoreverseengineer
anyProductorcomponentthereoforaccompanying
Softwareorotherwisemisappropriate,circumventor
violateanyofSynology'sintellectualpropertyrights.
4.2 Assignment.
Customerwillnotassignany
ofitsrightsunderthisWarrantydirectly,byoperation
oflaworotherwise,withoutthepriorwrittenconsent
ofSynology.
4.3 No Additional Terms.
Exceptasexpressly
permitted by this Warranty, neither party will be
boundby, and each partyspecifically objectsto,
anyterm,condition or other provisionthatconicts
with the provisions of this Warranty thatis made
by theotherpartyinany purchase order,receipt,
acceptance, confirmation, correspondence or
otherwise,unlesseachpartyspecicallyagreesto
suchprovisionin writing.Further,if thisWarranty
conicts with anyterms orconditionsof any other
agreement enteredintobythe partieswithrespect
totheProduct,thisWarrantywillprevail unlessthe
otheragreementspecicallyreferencesthesections
ofthisWarrantythatitsupersedes.
4.4 A p p l ic ab l e L a w.
U n l e ss e x p r e s sl y
prohibited by local law,this Warranty is governed
by the laws of the State of Washington, U.S.A.
withoutregardtoanyconictoflawprinciplestothe
contrary.The 1980U.N. Convention onContracts
fortheInternationalSaleofGoodsoranysuccessor
theretodoesnotapply.
4.5 D i s p u t e Re s o l u t i o n .
A n y d i s p u t e ,
controversyor claim arising out of or relating to
this Warranty, the Product or services provided
by Synology with respect to the Product or the
relationship between Customers residing within
theUnited States andSynology will be resolved
exclusively and finally by arbitration under the
currentcommercialrulesoftheAmericanArbitration
Association,except as otherwise providedbelow.
The arbitration will be conducted before a single
arbitrator,andwill be limitedsolely to the dispute
betweenCustomerand Synology.Thearbitration,
or any portion of it, will not beconsolidated with
any other arbitrationandwill not beconductedon
aclass-wide orclass action basis.Thearbitration
shallbeheldinKingCounty, Washington, U.S.A.
bysubmissionof documents,by telephone, online
orinpersonasdeterminedby thearbitratoratthe
requestof the parties.Theprevailingparty in any
arbitrationorlegalactionoccurringwithintheUnited
States or otherwise shall receive all costs and
reasonableattorneys’fees,includinganyarbitration
fee paid by the prevailing party. Any decision
rendered in such arbitration proceedings will be
final and binding on the parties, and judgment
maybeenteredthereonin any courtofcompetent
jurisdiction. Customer understands that, in the
absenceofthisprovision,Customerwouldhavehad
aright tolitigate any such dispute, controversy or
claiminacourt,includingtherighttolitigateclaims
onaclass-wideorclass-actionbasis,andCustomer
expresslyand knowingly waives thoserightsand
agrees to resolve any disputes through binding
arbitrationinaccordancewith theprovisionsofthis
Section4.5.ForCustomersnotresidingwithinthe
UnitedStates, any dispute, controversy or claim
describedinthissectionshallbenallyresolvedby
arbitration conductedby threeneutral arbitrators
inaccordance with theprocedures oftheR.O.C.
ArbitrationLawandrelated enforcementrules.The
arbitrationshalltakeplaceinTaipei,Taiwan,R.O.C.,
andthearbitrationproceedings shall be conducted
inEnglishor,ifboth partiesso agree,inMandarin
Chinese. Thearbitration awardshall be final and
bindingonthepartiesandmaybeenforcedinany
court having jurisdiction. Nothing in thisSection
shall be deemed to prohibit or restrict Synology
fromseekinginjunctiverelieforseekingsuchother
rightsandremediesasitmayhaveatlaworequity
foranyactualorthreatenedbreachofanyprovision
of thisWarranty relating toSynology's intellectual
propertyrights.
4.6 A tto r ney s ' F e es.
I n a n y a r bit r ati o n ,
mediation,or other legal action or proceedingto
enforcerightsorremediesunderthisWarranty,the
prevailingpartywillbeentitledtorecover,inaddition
toanyotherrelieftowhichitmaybeentitled,costs
andreasonableattorneys'fees.
4.7 Export Restrictions.
You acknowledge
that the Product may be subject to U.S. export
restrictions.Youwillcomplywithallapplicablelaws
andregulationsthatapplytotheProduct,including
without limitation the U.S. ExportAdministration
Regulations.
4.8 S evera bility.
I f any p rovis ion of thi s
Warrantyisheldbyacourtofcompetentjurisdiction
tobeinvalid,illegal,orunenforceable,theremainder
ofthisWarrantywillremaininfullforceandeffect.
4.9 E n t i r e A g r e e m e n t .
T h i s Wa r r a n t y
constitutes the entire agreement, and supersedes
any and all prioragreements, between Synology
andCustomerrelatedtothesubjectmatterhereof.
Noamendment,modicationorwaiverofanyofthe
provisions ofthisWarrantywillbe valid unless set
forth inawritteninstrumentsignedby theparty to
beboundthereby.
P/N15-06C010042
PrintedinTaiwan
/