Synology RX1211RP 24TB User guide

RX1211RP 24TB
Synology
Brand
Synology
Model
RX1211RP 24TB
Category
NAS & storage servers
Type
User guide
RX1211/RX1211RP User’s Guide
For Synology RackStation
RS2211+/RS2211RP+
RX121120120507
Table of Contents
TOC
3
5
Chapter 1: Get Started with RX1211/RX1211RP
5
PackageContents
6
HardwareSpecications
6
OperatingRequirements
6
Appearance
8
LEDBehavior
9
SafetyInstructions
11
Chapter 2: Set Up RX1211/RX1211RP
11
ToolsandPartsforHardDiskInstallation
11
InstallHardDisks
13
ConnectwithRS2211+/RS2211RP+
15
WorkwithRS2211+/RS2211RP+
16
LearnMore
1
5
CongratulationsonyourpurchaseofSynologyRX1211/RX1211RP.This
productisspeciallydesignedforthestorageexpansionofSynologyRackStation
RS2211+/RS2211RP+.Thisuser’sguidewillguideyouthroughtheinstallation.
PackageContents
Beforeinstallation,pleasecheckthepackagecontentstoverifythatyou
havereceivedtheitemsbelow.
Main Unit x 1
AC Power Cord
(RX1211: x1; RX1211RP: x2)
User’s Guide x 1
Screws for 3.5”
Hard Drives x 56
Screws for 2.5”
Hard Drives x 56
Expansion Cable
(Inniband x 1)
Get Started with
RX1211/RX1211RP
6
Chapter1:GetStartedwithRX1211/RX1211RP
HardwareSpecications
Internal HDD
12XSATA(II)
EXPANSION Port #
1XInniband
Max Capacity (Internal HDD)
12X3TB
Hot Swappable HDD
Yes
Size (HxWxD) (mm)
88x445x570mm
Weight
RX1211:11.9kg;RX1211RP:14.0kg
System Fan
RX1211:4X(80x80mm);RX1211RP:4X(80X80MM)
Power Fan
RX1211:1X(80x80mm);RX1211RP:4X(80X80MM)
Power Recovery
Syncwithserver
AC Input Power Voltage
100Vto240VAC
Power Frequency
50/60Hz,SinglePhase
Operating Temperature
5°C~35°C(40°F~95°F)
Storage Temperature
-10°C~70°C(15°F~155°F)
Relative Humidity
5%to95%RH
Maximum Operating Altitude
10,000feet
Certication
FCCClassA,CEClassA
OperatingRequirements
Synology RackStation
RS2211+/RS2211RP+withSynologyDSM3.1
andonwards
Appearance
Front View
1
2
Chapter1:GetStartedwithRX1211/RX1211RP
7
Back View
78
9
3 1 4 5 1 6
RX1211
RX1211RP
3910
10 11 1
87
7 8
1 4 5 1 6
Article Name Description
1
LED
Indicators
TheLEDindicatorsareusedtodisplaythestatusofthesystem.
Forcompletedetails,pleaserefertothenexttable:
LED
Behavior
.
2
Hard Drive
Trays
Theharddrivetraysaredesignedforloadingtheharddrives
withRX1211/RX1211RP.
3
POWER
Button
ThePOWERbuttonisusedtoturnRX1211/RX1211RPon
oroff.Pressandholdthebuttonfor7secondstoshutdown
RX1211/RX1211RP.
Note:
ThePOWERbuttononlyworkswhenyouslidetheAUTO/
MANUALswitch(No.5)toMANUAL.
4
RESET
Button
TheRESETbuttonisusedtorestorethesettingstothefactory
default.
5
AUTO/
MANUAL
Switch
TheAUTO/MANUALswitchisusedtoenableordisable
automaticpoweron/off.IfitissettoAUTO,RX1211/RX1211RP
willbeturnedonoroffautomaticallywhentheconnectedSynology
RS2211+/RS2211RP+powersonoroff.
6
EXPANSION
Port
TheEXPANSIONportisusedtoconnectRX1211/RX1211RPto
RackStation.
7 Fan
Thepowerfansarebuilttoexhaustwasteheatoutofthepower
supply.
Thesystemfans(insideRX1211/RX1211RP)arebuiltto
exhaustwasteheatoutofRX1211/RX1211RP.Ifthefanisnot
working,RX1211/RX1211RPwill“beep”everyfewseconds.
8
Chapter1:GetStartedwithRX1211/RX1211RP
Article Name Description
8
Power Supply
On/Off Switch
Thepowersupplyon/offswitchisusedtoturnon/offthepower
supply.
9 Power Port
Thepowerportiswhereyouconnectthepowercordto
RX1211/RX1211RP.
10
Power Supply
Safety Latch
*
Thepowersupplysafetylatchisusedtosecurethepower
supplyinplace.
11
Beep Off
Button
*
Thebeepoffbuttonisusedtoturnoffthebeepingsoundthat
warnsofpowerfailure.
* RX1211RPonly.
LEDBehavior
LED Behavior Description
POWER
(Back)
Solid Green
Powerison
Off
Powerisoff
LINK
Solid Green
SynologyRS2211+/RS2211RP+isconnected
Off
SynologyRS2211+/RS2211RP+isdisconnected
ALERT
Flashing Orange
Systemfanisnotworking
Off
Systemfanisfunctioning
STATUS
Solid Green
RAIDisready
Flashing Green
RAIDisdegraded
Off
RAIDisnotreadyorcrashed
Activity
(On Tray)
Flashing Green
Diskisbeingaccessed
Hard Disk
Status
(On Tray)
Solid Green
Diskisreadyandidle
Solid Orange
Read/writeorothererrorsareencountered
Off
Nointernaldiskisfound
Chapter1:GetStartedwithRX1211/RX1211RP
9
SafetyInstructions
TouseyourSynologyproductsafely,pleasefollowtheseinstructionsand
warningsatalltime.
Keepawayfromdirectsunlightandawayfromchemicals.Makesure
theenvironmentdoesnotexperienceabruptchangesintemperatureor
humidity.
DonotplacetheSynologyproductclosetoanyliquid.
Beforecleaning,unplugthepowercordrst.WipeSynologyproduct
withdamppapertowels.Donotusechemicaloraerosolcleanersto
cleanit.
DonotplacetheSynologyproductonacart,table,ordesk,whichisnot
stabletoavoidtheproductfromfallingover.
Thepowercordmustplugintotherightsupplyvoltage.Makesurethat
thesuppliedACvoltageiscorrectandstable.
Toremoveallelectricalcurrentfromthedevice,ensurethatallpower
cordsaredisconnectedfromthepowersource.
2
11
ToolsandPartsforHardDiskInstallation
• Ascrewdriver
• Atleastone3.5”or2.5”SATAharddisk
(Pleasevisit
www.synology.com
forcompatibleharddiskmodels.)
Warning:
Ifyouinstallaharddiskthatcontainsdata,systemwillformatthehard
diskanderasealldata.Ifyouneedthedatainthefuture,pleasebackitupbefore
installation.
InstallHardDisks
1
Pulltheclipinthedirectionasindicatedbelowtoremovetheharddrivetray.
2
Loadtheharddiskintheharddrivetray.
•
For 3.5” Hard Disk:
Placetheharddiskintheharddrivetray,andthen
tightenthescrewstosecuretheharddisk.
Set Up RX1211/RX1211RP
12
Chapter2:SetUpRX1211/RX1211RP
•
For 2.5” Hard Disk:
Placetheharddiskintheharddrivetray,turnthetray
upsidedown,andthentightenthescrewstosecuretheharddisk.
3
Inserttheloadedharddrivetrayintotheemptyharddrivebay.
Important:
Makesurethetrayispushedinalltheway.Otherwise,theharddisk
mightnotbeabletofunctionproperly.
4
Pushthecliptoxtheharddisktray.
5
Repeatthestepsabovetoassembleallharddisksyouhaveprepared.
Note:
IfyouwanttosetupaRAIDset,itisrecommendedthatallinstalledhard
disksareofthesamesizetomakethebestuseofharddiskcapacity.
Chapter2:SetUpRX1211/RX1211RP
13
ConnectwithSynologyRS2211+/RS2211RP+
1
Connectoneendofthepowercord(s)tothepowerportof
RX1211/RX1211RP,andtheothertothepoweroutlet(s).
2
ConnectoneendoftheexpansioncabletoRX1211/RX1211RP,andthe
othertoRS2211+/RS2211RP+.
RX1211 or RX1211RP
RS1211+ or RS1211RP+
3
TurnonRX1211/RX1211RP:
•
If the AUTO/MANUAL switch is set to AUTO,
RX1211/RX1211RPwillbe
turnedonoroffautomaticallywhentheconnectedRackStationpowersonoroff.
14
Chapter2:SetUpRX1211/RX1211RP
•
If the AUTO/MANUAL switch is set to MANUAL,
pressthePOWERbutton
toturnonRX1211/RX1211RP.
Note:
Topreventunexpectedvolumecrash,itisrecommendedthatyousetthe
AUTO/MANUALswitchtoAUTO.
Chapter2:SetUpRX1211/RX1211RP
15
WorkwithRS2211+/RS2211RP+
1
LogintoDiskStationManagerwithawebbrowser.Goto
Main Menu
>
Control Panel
>
External Devices
toconrmRX1211/RX1211RPis
connectedtoyourRS2211+/RS2211RP+.
2
Goto
Main Menu
>
Storage
Manager
tomanageRX1211/RX1211RPfor
storagecreationorexpansion.
•
If you want to create a new volume with RX1211/RX1211RP,
click
Create
andfollowtheVolumeCreationWizardtocompletethecreation.
16
Chapter2:SetUpRX1211/RX1211RP
•
If you want to expand the existing volume with RX1211/RX1211RP,
selectthevolumeyouwanttoexpandfromthevolumelist,click
Manage
,
andfollowtheVolumeManagerWizardtocompletetheexpansion.
Fordetailedinformationaboutvolumemanagement,goto
Main Menu
>
Storage Manager
andseethehelppagebyclickingthe
Help
buttonatthe
top-rightcorner.
Limitations:
BeforestartingtouseRS2211+/RS2211RP+withRX1211/RX1211RP,
pleaseseethefollowinglimitationsofRX1211/RX1211RP.
•RX1211/RX1211RPcanbepairedwithonlyoneRS2211+/RS2211RP+.
•Thedataofapplications(suchasPhotoStationandAudioStation)canbestored
onRX1211/RX1211RPonlyifyoucreateanexpandedvolumewithit.Theywillnot
bestoredonRX1211/RX1211RPifyoucreateanewvolumewithit.
•HarddrivespreviouslyusedinRS2211+/RS2211RP+willnotbereadableby
directlyinsertingthemintoRX1211/RX1211RP,andviseversa.
LearnMore
Congratulations!YourRX1211/RX1211RPissetupnow.Formore
informationoronlineresourcesaboutRX1211/RX1211RP,pleasevisit
www.synology.com
.
SYNOLOGY, INC.
END USER LICENSE AGREEMENT
IMPORTANT–READ CAREFULLY: THIS END USERLICENSEAGREEMENT ("EULA") ISALEGAL
AGREEMENTBETWEENYOU(EITHERANINDIVIDUALORASINGLEENTITY)ANDSYNOLOGY,INC.
AND ITSAFFILIATES, INCLUDING SYNOLOGYAMERICANCORP, (COLLECTIVELY, "SYNOLOGY")
FORANYSYNOLOGYSOFTWARE,TOGETHERWITHANYOTHERASSOCIATEDFIRMWARE,MEDIA,
PRINTED MATERIALSAND "ONLINE" OR ELECTRONIC DOCUMENTATION (COLLECTIVELY,THE
"SOFTWARE")AVAILABLE FOR DOWNLOADATWWW.SYNOLOGY.COM ORPROVIDED WITH OR
INSTALLEDONASYNOLOGYPRODUCT(THE"PRODUCT").
YOUAGREETOBEBOUNDBYTHETERMSOFTHISEULABYOPENINGTHEPACKAGECONTAINING
THE SOFTWARE, INSTALLINGTHESOFTWARENOTOTHERWISE PRE-INSTALLED BYSYNOLOGY
ONAPRODUCTOROTHERWISEUSINGAPRODUCTTHATINCLUDESPRE-INSTALLEDSOFTWARE.
IFYOU DO NOTAGREE TOTHETERMS OFTHIS EULA, DO NOT OPENTHEBOX CONTAINING
THE PRODUCT,INSTALLTHESOFTWAREOR USETHE PRODUCTCONTAININGTHESOFTWARE.
INSTEAD,YOUMAYRETURNTHEPRODUCTTOTHERESELLERWHEREYOUPURCHASEDITFORA
REFUNDINACCORDANCEWITHTHERESELLER'SAPPLICABLERETURNPOLICY.
Section 1. Limited Software License.
Subject
to the te r ms and co n d iti o n s of this EU L A ,
Synology grantsyoualimited,non-exclusive,non-
transferable,personallicensetoinstall,runanduse
one copy oftheSoftwareon theProductsolelyin
connectionwithyourauthorizeduseoftheProduct.
Section 2. Documentation.
You may make
and use a reasonable number of copies of any
docume n t a tion pr o vided wi th the Softwa r e ;
provided, that such copies will only be used for
internal business purposes and are not to be
republishedor redistributed(eitherinhard copyor
electronicform)toanythirdparty.
Section 3. Backup.
Youmaymakeareasonable
numberofcopies of theSoftwarefor backup and
archivalpurposes.
Section 4. Updates.
Anysoftwareprovidedtoyou
bySynologyormadeavailableontheSynologyweb
siteatwww.synology.com("WebSite")thatupdates
or supplements the original Software is governed
by this EULA unless separate license terms are
provided with such updates or supplements, in
whichcase,suchseparatetermswillgovern.
Section 5. License Limitations.
Thelicenseset
forthinSection1appliesonlytotheextentyouhave
ordered andpaidforthe Productandit statesthe
entiretyofyourrightswithrespecttotheSoftware.
Synology reservesallrightsnot expressly granted
toyouinthisEULA.Withoutlimitingtheforegoing,
you will not,and you willnotauthorize orpermit
any third party to: (a) use the Software for any
purposeotherthaninconnectionwiththeProduct;
(b)license, distribute, lease, rent, lend, transfer,
assign or otherwise dispose of the Software or
use the Software in any commercial hosted or
service bureauenvironment;(c)reverseengineer,
decompile,disassemble or attempt to discover the
sourcecodefororanytradesecretsrelated to the
Software,exceptandonly to the extent thatsuch
activity is expressly permitted by applicable law
notwithstanding thislimitation;(d) adapt, modify,
alter,translateorcreateanyderivativeworksofthe
Software;(e)remove,alterorobscureanycopyright
notice or other proprietary rights notice on the
Product; or (f)circumvent or attempttocircumvent
any methods employed by Synology to control
accesstothecomponents,featuresorfunctionsof
theProductorSoftware.
Section 6. Open Source.
The Software may
containcomponentslicensedtoSynologyunderthe
GNUGeneralPublicLicense("GPLComponents"),
currently available at http://www.gnu.org/licenses/
gpl.html. Theterms oftheGPLwill control solely
withrespecttothe GPLComponentstotheextent
that this EULA conflicts with the requirements
of the GPL with respect to your use of the GPL
Components, and, insuchevent, youagreetobe
boundbytheGPLwithrespecttoyouruseofsuch
components.
Section 7. Audit.
Synologywillhave theright to
audityourcompliance withthetermsofthisEULA.
Youagreetogrant access toSynologytofacilities,
equipment, books, records and documentsandto
otherwisereasonablycooperate with Synology in
ordertofacilitateanysuchaudit.
Section 8. Ownership.
The Softwareisvaluable
property of Synology and its licensors and is
protected by copyright and other intellectual
propertylawsandtreaties.Synologyoritslicensors
ownallright,titleandinterestinandtotheSoftware
and all copyright and other intellectual property
rightsintheSoftware.
Section 9. Limited Warranty.
Synologywarrants
that for a period of ninety (90) days after either
your (a)installation of the Software on Products
that do not include pre-installed Software or
(b) use of a Productthat includes pre-installed
Software,asapplicable,(the"WarrantyPeriod"),the
Software will substantiallyconformto Synology's
published specifications for the Software, if any,
or otherwisesetforth ontheWeb Site.Synology
will use commercially reasonable efforts to, in
Synology's solediscretion,eithercorrectanysuch
nonconformity in the Software or replace any
Software that fails to comply with the foregoing
warranty,provided that you give Synology written
notice ofsuchnoncompliance withintheWarranty
Period. The foregoing warranty does not apply
to any noncompliance resulting from any: (w)
use,reproduction, distribution ordisclosure not in
accordancewith thisEULA; (x)anycustomization,
modification orother alteration oftheSoftware by
anyoneotherthanSynology;(y)combinationofthe
Softwarewith anyproduct,servicesorother items
providedbyanyoneotherthanSynology;or(z)your
failuretocomplywiththisEULA.
Section 10. Support.
DuringtheWarrantyPeriod,
Synology will make availableto you thesupport
services. Following the expiration of the applicable
Warranty Period, support for Software may be
availablefromSynologyuponwrittenrequest.
Section 11. Disclaimer of Warranties.
EXCEPT
ASEXPRESSLYSETFORTHABOVE,SYNOLOGY
ANDITSSUPPLIERSPROVIDETHESOFTWARE
"AS IS"AND WITHALL FAULTS. SYNOLOGY
AND ITS SUPPLIERS HEREBY DISCLAIMALL
OTHERWARRANTIES,EXPRESS, IMPLIED OR
STATUTORY,ARISINGBYLAWOROTHERWISE,
INCLUDINGBUTNOTLIMITEDTOANYIMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS
FORAPARTICULARPURPOSE ORUSE,TITLE
AND NONINFRINGEMENT, WITH REGARD TO
THE SOFTWARE. WITHOUT LIMITING THE
FOREGOING,SYNOLOGYDOESNOTWARRANT
THATTHESOFTWAREWILLBEFREEOFBUGS,
ERRORS,VIRUSESOROTHERDEFECTS.
Section 12. Disclaimer of Certain Damages.
IN
NOEVENTWILLSYNOLOGYORITSLICENSORS
BE LIABLE FOR THE COST OF COVER OR
FORANY INCIDENTAL, INDIRECT, SPECIAL,
PUNI T IVE, CONS E QUENTIA L O R SIMILAR
DAMA GES OR L IABILI T IES WHATSOE VER
(INCLUDING, BUT NOT LIMITEDTO LOSS OF
DATA, INFORMATION, REVENUE, PROFIT OR
BUSINESS)ARISINGOUTOFORRELATINGTO
THEUSEORINABILITYTOUSETHESOFTWARE
OR OTHERWISE UNDEROR IN CONNECTION
W I T H T H I S E U L A O R T H E S O F T W A R E ,
WH E T HER B A S ED O N C ONT R ACT, TO RT
(INCLUDING NEGLIGENCE), STRICT LIABILITY
OR OTHERTHEORYEVENIF SYNOLOGYHAS
BEENADVISEDOFTHEPOSSIBILITYOFSUCH
DAMAGES.
Section 13. Limitation of Liability.
SYNOLOGY'S
AND ITS SUPPLIERS' LIABILITYARISING OUT
OFORRELATINGTOTHEUSEORINABILITYTO
USETHE SOFTWAREOR OTHERWISEUNDER
OR IN CONNECTION WITH THIS EULA OR
THE SOFTWARE IS LIMITEDTOTHEAMOUNT
ACTUALLY PAID BYYOU FOR THE PRODUCT
REGARDLESSOFTHEAMOUNTOF DAMAGES
YOU MAY INCURAND WHETHER BASED ON
CONTRACT, TORT (INCLUDINGNEGLIGENCE),
STRICT LIABILITY OR OTHER THEORY. The
foregoing disclaimer of warranties, disclaimer of
certaindamagesand limitationofliabilitywillapply
tothemaximumextentpermittedbyapplicablelaw.
The laws ofsomestates/jurisdictionsdo not allow
theexclusionofimpliedwarrantiesortheexclusion
orlimitationofcertaindamages.Totheextentthat
those lawsapply to thisEULA, theexclusionsand
limitationssetforthabovemaynotapplytoyou.
S e c t i o n 14 . E x p o r t R e s t r i c t i o n s .
Yo u
acknowledgethat theSoftwareissubject to U.S.
export restrictions.Youagree to comply withall
applicable laws and regulationsthat apply to the
Software, including without limitation the U.S.
ExportAdministrationRegulations.
Section 15. U.
S. Government License Rights.
All Software providedto the U.S. Government is
provided with the commercial license rights and
restrictionsdescribedin thisEULA.Byinstalling,
copyingorusingtheSoftware,theU.S.Government
agreesthatthe Softwareis "commercialcomputer
software" or "commercial computer software
documentation"withinthemeaningofFARPart12.
Section 16. Termination.
Without prejudice to
anyotherrights,SynologymayterminatethisEULA
if you do not abide by the terms and conditions
contained herein. In such event, youmust cease
use of theSoftware anddestroyall copies of the
Softwareandallofitscomponentparts.
Section 17. Assignment.
You may nottransfer
or assignyour rightsunder this EULAto any third
party.Anysuchtransferorassignmentinviolation
oftheforegoingrestrictionwillbevoid.
Section 18. Applicable Law.
Unless expressly
prohibited by local law, this EULA is governed
by the laws of the State of Washington, U.S.A.
withoutregardtoanyconictoflawprinciplestothe
contrary.The 1980U.N. Convention onContracts
fortheInternationalSaleofGoodsoranysuccessor
theretodoesnotapply.
Section 19. Dispute Resolution.
Any dispute,
controversyor claim arising out of or relating to
this Warranty, the Software or services provided
by Synology withrespect to the Software or the
relationship between you and Synology will be
resolvedexclusivelyandnallybyarbitrationunder
the current commercial rules of theAmerican
ArbitrationAssociation if you residein the United
States, except as otherwise provided below. In
suchcases,thearbitrationwillbeconductedbefore
asingle arbitrator,andwillbe limitedsolelytothe
disputebetweenyouandSynology.Thearbitration,
or any portion of it, will not beconsolidated with
any other arbitrationandwill not beconductedon
aclass-wide orclass action basis.Thearbitration
shallbeheldinKingCounty, Washington, U.S.A.
bysubmissionof documents,by telephone, online
or in person as determined by the arbitrator at
the request of the parties.Theprevailing party in
anyarbitration orlegal action occurring within the
United States or otherwiseshall receiveall costs
and reasonable attorneys’ fees, including any
arbitration fee paid by the prevailing party.Any
decision rendered in such arbitration proceedings
will be final and binding on the parties, and
judgmentmay beenteredthereon in anycourtof
competent jurisdiction.Youunderstand that,in the
absence ofthis provision, you would have had a
right to litigate any such dispute, controversy or
claiminacourt,includingtherighttolitigateclaims
on a class-wide or class-action basis, and you
expresslyand knowingly waives thoserightsand
agrees to resolve any disputes through binding
arbitration in accordance with the provisions of
this Section 19. If you do not reside within the
UnitedStates, any dispute, controversy or claim
describedinthisSection shall befinally resolved
byarbitrationconductedbythreeneutralarbitrators
inaccordance withtheprocedures of the R.O.C.
ArbitrationLawandrelatedenforcementrules.The
arbitrationshalltakeplaceinTaipei,Taiwan,R.O.C.,
andthearbitrationproceedingsshallbeconducted
inEnglishor,ifboth partiessoagree,inMandarin
Chinese. The arbitrationaward shallbe final and
bindingonthepartiesand may beenforcedinany
court having jurisdiction. Nothing inthis Section
shallbedeemedtoprohibitorrestrictSynologyfrom
seekinginjunctiverelieforseekingsuchotherrights
and remediesasit may have at law or equity for
anyactualorthreatenedbreachofanyprovisionof
thisEULArelatingtoSynology'sintellectualproperty
rights.
Section 20. Attorneys' Fees.
In anyarbitration,
mediation, or other legal action or proceeding to
enforce rights or remedies under this EULA,the
prevailingpartywillbeentitledtorecover,inaddition
toanyotherrelieftowhichitmaybeentitled,costs
andreasonableattorneys'fees.
Section 21. Severability.
Ifany provisionofthis
EULAisheldbyacourtofcompetentjurisdictionto
beinvalid, illegal, orunenforceable,the remainder
ofthisEULAwillremaininfullforceandeffect.
Section 22. Entire Agreement.
This EULA
sets forth the entire agreement of Synology and
you with respect to the Software and the subject
mat ter h ereof a nd supe rsedes all p rior and
contemporaneousunderstandings and agreements
w h e t h e r w r i t t e n o r o ra l . N o a m e n dm e n t ,
modification or waiver of anyof theprovisions of
thisEULAwillbevalid unlesssetforthinawritten
instrumentsignedbythepartytobeboundthereby.
SYNOLOGY, INC.
LIMITED PRODUCT WARRANTY
THIS LIMITEDWARRANTY("WARRANTY")APPLIESTOTHE PRODUCTS(ASDEFINEDBELOW)OF
SYNOLOGY,INC.AND ITSAFFILIATES,INCLUDING SYNOLOGYAMERICACORP, (COLLECTIVELY,
"SYNOLOGY").YOUACCEPTANDAGREETOBEBOUNDBYTHETERMSOFTHISWARRANTYBY
OPENINGTHEPACKAGECONTAININGAND/ORUSINGTHEPRODUCT.IFYOUDONOTAGREETO
THETERMSOFTHISWARRANTY,DONOTUSETHEPRODUCT.INSTEAD,YOUMAYRETURNTHE
PRODUCTTOTHERESELLERWHEREYOUPURCHASEDITFORAREFUNDINACCORDANCEWITH
THERESELLER'SAPPLICABLERETURNPOLICY.
Section 1. Definitions.
(a) "Category IProduct"
me a ns Sy n olo g y p ro d uct m o del s R S 81 0 +,
RS810RP+ and RX410(b) "Category II Product"
means Synology produc t m o d els DS1511+,
DS1010+, DS710+, DS509+, DS508, RS2211+,
RS2211RP+,RS411,RS409RP+,RS409+,RS409,
RS408-RP, RS408, RS407,RX1211,RX1211RP,
DX510,DX5, RX4, and RAMModule (1GB/2GB).
(c)"CategoryIIIProduct"meansallotherSynology
product models purchased by Customer after
March1,2008.(d) "Category IV Product" means
all other Synology product models purchased by
CustomerbeforeFebruary29,2008.(e)"Customer"
means the original person or entity purchasing
the Product from Synology or an authorized
Synology distributor or reseller. (f) "Product"
meansa Category IProduct,CategoryII Product,
Category III Product,or Category IV Product and
any hardware incorporated into the product by
Synologyandanyaccompanyingdocumentation.(g)
"Software"meanstheSynologyproprietarysoftware
that accompaniesthe Productwhen purchasedby
Customer,is downloadedbyCustomer at the Web
Site,orispre-installedontheProductbySynology,
and includes any firmware, associated media,
images,animations, video,audio,textandapplets
incorporatedintothe software orProductand any
updatesorupgradestosuchsoftware.(h)"Warranty
Period" means: (i)theperiod commencingonthe
date theProductis purchased by Customer and
ending (1) five yearsafter such dateforCategory
I Products; (2) three years after such date for
CategoryII Products;or (3)twoyears after such
dateforCategoryIIIProducts;or(ii)oneyearafter
such dateforCategoryIV Products. (i)"WebSite"
means the Synology web site located at www.
synology.com.
Section 2. Limited Warranty and Remedies
2.1 Limited Warranty.
Subjectto Section 2.7,
Synology warrants toCustomer that each Product
(a) willbe freeofmaterial defectsinworkmanship
and(b)undernormal usewillperformsubstantially
i n a c c o r d a n c e w i t h S y n o l o g y ' s p u b l i s h e d
specificationsfortheProduct duringtheWarranty
Period.SynologywarrantstheSoftwareassetforth
in theaccompanying end user licenseagreement
providedwiththeProduct,ifany.
2.2 Product Registration.
Customers may
register Products with Synology and may obtain
the manufacturingdate for Category I Products,
CategoryII Productsand CategoryIIIProductsat
the WebSite.The failureto register a Productat
theWebSitewill notdiminish the warrantyrights
setforthinSection2.1.Synologyisnotresponsible
forCustomer'sfailureto identifythemanufacturing
dateofanyProduct.
2.3 Exclusive Remedy.
If Customer gives
noticeofnoncompliancewith anyofthewarranties
set forth in Section 2.1 within the applicable
Warranty Period in the manner set forth below,
then, upon verification of the noncompliance by
Synology, Synology will, at Synology's option:
(a) use commercially reasonable efforts torepair
the Product, or (b) replace the noncomplying
Productorpartthereofuponreturnofthecomplete
Product in accordance with Section 2.4 The
foregoing setsforth Synology's entire liability and
Customer's sole and exclusive remedy for any
breachofwarrantyunderSection 2.1oranyother
defect or deficiency in the Product. Customer
will reasonably assist Synology to diagnose and
validateany nonconformitywiththeProduct.The
warranty setforthinSection 2.1doesnot include:
(1) any warranty relating to the Software; (2)
physical installation or removal of the Product
from Customer'ssite;(3) visitstoCustomer'ssite;
(4) labor necessary to effect repairs or replace
defective parts other than during Synology's or
its contracted service providers' normal local
businesshours,exclusiveofweekendsandservice
providers’holidays;(5)anyworkwithanythirdparty
equipmentorsoftware;(6)anywarrantyofthehard
diskifinstalledbyCustomeroranyotherthirdparty;
or(7) any warranty of compatibility with the hard
disk.
2.4 Return.
AnyProductreturnedbyCustomer
under Section 2.3 must be assigned a Return
MerchandiseAuthorization ("RMA") number by
Synology before shipmentand mustbe returned
in accordancewith Synology's then currentRMA
procedures.Customermaycontactanyauthorized
SynologydistributororresellerorSynologySupport
to obtain assistance in obtaining an RMA, and
must provideproofofpurchaseand product serial
number when asking for such assistance. For
warrantyclaims,Customermustreturnthecomplete
ProducttoSynologyinaccordancewiththisSection
2.4tobeeligiblefor coverage underthisWarranty.
AnyProductreturnedwithoutanRMAnumber,or
any Product that has been disassembled(except
underthedirectionofSynology)willberefusedand
returnedtoCustomer atCustomer'sexpense.Any
Product that has been assigned a RMA number
must be returned in thesame conditionasitwas
receivedfromSynologyto theaddress designated
bySynology,freightpre-paid,inpackagingsufcient
toprotect thecontents thereofand with the RMA
numberprominentlydisplayedontheoutsideofthe
box.Customerisresponsibleforinsuranceandrisk
oflosswithrespecttoreturneditemsuntiltheyare
properlyreceived by Synology. AProduct issued
aRMAnumbermustbereturnedwithinfteen(15)
daysafterissuanceoftheapplicableRMAnumber.
2.5 Replacement by Synology.
If Synology
elects toreplaceanyProduct underthisWarranty
setforthinSection 2.1,then Synology willship a
replacement Product at Synology's expense via
the shipping method selected by Synology after
receipt of the nonconforming Product returned
inaccordance withSection2.4 and validation by
Synology that the Product does not conform to
the warranty. Replacement Product will be new
or serviceably used, comparable in function and
performancetotheoriginalProduct andwarranted
for the remainderof the original WarrantyPeriod
or thirty (30) daysafter it isshippedtoCustomer,
whichever period is longer Any Productfound by
Synology to be non-defective will be returned to
Customer.
2.6 Support.
During the Warranty Period,
Synology will make available to Customer the
support services.Following the expiration of the
applicable Warranty Period, support for Products
may be available from Synology upon written
request.
2.7 Exclusions.
Theforegoingwarrantiesand
warranty obligations do not apply to any Product
that(a)hasbeeninstalledorusedinamannernot
speciedordescribedintheProductspecications;
(b)hasbeenrepaired,modiedoralteredbyanyone
other than Synology or its agentordesignee; (c)
hasbeeninanywaymisused,abused,ordamaged;
(d) has been used with items not provided by
Synology other than the hardware or software for
which the Product is designed; or (e) otherwise
failstoconform to theProductspecificationsand
such failureis attributableto causesnotwithinor
under Synology's control. Further, the foregoing
warrantieswillbevoidif(1)Customerdisassembles
the Product except as authorized by Synology;
(2) Customer fails to implement any correction,
modification,enhancement, improvementorother
updatemade availabletoCustomerbySynology;
or(3) Customer implements,installsoruses any
correction,modication,enhancement,improvement
orotherupdatemadeavailable byany thirdparty.
Thewarrantyset forth in Section2.1willterminate
uponCustomer'ssaleortransferoftheProducttoa
thirdparty.
2.8 D i s c l a i m e r o f W a r r a n t i e s .
T H E
WARRANTIES,OBLIGATIONS,ANDLIABILITIES
O F S Y N OL OG Y A N D T H E R E M E D I ES O F
CUSTOMER SET FORTH IN THIS WARRANTY
AR E E X CL U S IV E AN D I N S U BST I TUT I ON
FOR, A N D CUS TOME R HER E B Y WAIVE S ,
REL E A SES A N D D I S CLAI M S , ALL OTH E R
WARRANTIES,OBLIGATIONSANDLIABILITIES
OF SYNOLOGY A N D ALL O THER RIGH TS,
CL A I M S A ND R EM E D I ES O F C U STO M ER
AGAINST SYNOLOGY, EXPRESS OR IMPLIED,
ARISI N G BY LAW OR O T HERWISE, W I T H
RESPECTTOTHEPRODUCT,ACCOMPANYING
DOCUMENTATION OR SOFTWAREANDANY
OTHER GOODS OR SERVICES DELIVERED
U N D E R T H I S W A R R A N T Y, I N C L U D I N G ,
BUT NOT LIMITE D TO ANY: (A) I M P L I E D
WA R R A N T Y O F M E R C H A N TA B I L I T Y O R
FITNESS FORA PARTICULAR PURPOSE OR
USE; (B) IMPLIED WARRANTYARISING FROM
COURSE OF PERFORMANCE, COURSE OF
DEALING, OR USAGE OF TRADE; (C) CLAIM
OF INFRINGEMENT OR MISAPPROPRIATION;
OR (D)CLAIMINTORT(WHETHERBASEDON
NEGLIGENCE, STRICT LIABILITY, PRODUCT
LIABILITY OR OTHER THEORY). SYNOLOGY
MAKES NO GUARANTEEAND SPECIFICALLY
DISCLAIMSANY WARRANTY THATTHE DATA
ORINFORMATIONSTOREDONANYSYNOLOGY
PRODUCTWILLBESECUREANDWITHOUTRISK
OF DATA LOSS. SYNOLOGY RECOMMENDS
TH AT C U S TOM ER TA K E S A P P R O P RI AT E
MEASURESTOBACKUPTHEDATASTOREDON
THEPRODUCT.SOMESTATESDONOTALLOW
LIMITATIONS ON IMPLIED WARRANTIES, SO
THEABOVE LIMITATION MAYNOTAPPLY TO
CUSTOMER.
Section 3. Limitations of Liability
3.1 Force Majeure.
Synology willnotbe liable
for,orbeconsidered tobe inbreachof ordefault
under this Warranty on account of, any delay or
failure to perform as required by this Warranty
as a result of any cause or condition beyond its
reasonablecontrol(including,withoutlimitation,any
actorfailuretoactbyCustomer).
3.2 Disclaimer of Certain Damages.
IN NO
EVENTWILLSYNOLOGYORITSSUPPLIERSBE
LIABLEFORTHECOSTOFCOVERORFORANY
INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE,
CONSEQUENTIAL OR SIMILAR DAMAGES OR
LIABILITIES WHATSOEVER (INCLUDING, BUT
NOTLIMITEDTOLOSSOFDATA,INFORMATION,
REVENUE,PROFITORBUSINESS)ARISINGOUT
OF OR RELATINGTOTHEUSE OR INABILITY
TO USE THE PRODUCT,ANYACCOMPANYING
DOCUMENTATION OR SOFTWAREANDANY
OTHER GOODS OR SERVICES PROVIDED
UNDERTHISWARRANTY,WHETHERBASEDON
CONTRACT, TORT (INCLUDINGNEGLIGENCE),
STRICT LIABILITY OR OTHERTHEORY EVEN
IF SYNOLOGY HAS BEENADVISED OFTHE
POSSIBILITYOFSUCHDAMAGES.
3.3 Limitation of Liability.
SYNOLOGY'S
AND ITS SUPPLIERS' LIABILITYARISING OUT
OF OR RELATINGTOTHEUSE OR INABILITY
TO USE THE PRODUCT,ANYACCOMPANYING
DOCUMENTATION OR SOFTWAREANDANY
OTHER GOODS OR SERVICES PROVIDED
UNDER THIS WARRANTY IS LIMITEDTOTHE
AMOUNT ACTUALLY PAID BY C U STOMER
FOR THE PRODUCT REGARDLESS OF THE
AMOUNTOFDAMAGESCUSTOMERMAYINCUR
AND WHETHER BASED ON CONTRACT,TORT
(INCLUDING NEGLIGENCE), STRICT LIABILITY
OROTHERTHEORY.Theforegoingdisclaimerof
certaindamagesand limitationofliabilitywillapply
tothemaximumextentpermittedbyapplicablelaw.
The laws ofsomestates/jurisdictionsdo not allow
exclusion orlimitationof certaindamages. Tothe
extent that those laws apply to the Product, the
exclusions andlimitations setforthabove maynot
applytoCustomer.
Section 4. Miscellaneous
4.1 Proprietary Rights.
The Product and
any accompanying Software and documentation
providedwith the Product include proprietary and
intellectualpropertyrightsofSynologyanditsthird
partysuppliersandlicensors.Synologyretainsand
reservesallright,title,andinterestintheintellectual
property rights of the Product, and no title to or
ownershipofany intellectualproperty rights in or
to the Product, any accompanying Software or
documentationandanyothergoodsprovidedunder
thisWarrantyistransferredtoCustomerunderthis
Warranty.Customerwill(a)complywiththeterms
and conditions of the Synology enduser license
agreementaccompanying any Software furnished
by Synologyoran authorized Synology distributor
orreseller;and(b)notattempttoreverseengineer
anyProductorcomponentthereoforaccompanying
Softwareorotherwisemisappropriate,circumventor
violateanyofSynology'sintellectualpropertyrights.
4.2 Assignment.
Customerwillnotassignany
ofitsrightsunderthisWarrantydirectly,byoperation
oflaworotherwise,withoutthepriorwrittenconsent
ofSynology.
4.3 No Additional Terms.
Exceptasexpressly
permitted by this Warranty, neither party will be
boundby, and each partyspecifically objectsto,
anyterm,condition or other provisionthatconicts
with the provisions of this Warranty thatis made
by theotherpartyinany purchase order,receipt,
acceptance, confirmation, correspondence or
otherwise,unlesseachpartyspecicallyagreesto
suchprovisionin writing.Further,if thisWarranty
conicts with anyterms orconditionsof any other
agreement enteredintobythe partieswithrespect
totheProduct,thisWarrantywillprevail unlessthe
otheragreementspecicallyreferencesthesections
ofthisWarrantythatitsupersedes.
4.4 A p p l ic ab l e L a w.
U n l e ss e x p r e s sl y
prohibited by local law,this Warranty is governed
by the laws of the State of Washington, U.S.A.
withoutregardtoanyconictoflawprinciplestothe
contrary.The 1980U.N. Convention onContracts
fortheInternationalSaleofGoodsoranysuccessor
theretodoesnotapply.
4.5 D i s p u t e Re s o l u t i o n .
A n y d i s p u t e ,
controversyor claim arising out of or relating to
this Warranty, the Product or services provided
by Synology with respect to the Product or the
relationship between Customers residing within
theUnited States andSynology will be resolved
exclusively and finally by arbitration under the
currentcommercialrulesoftheAmericanArbitration
Association,except as otherwise providedbelow.
The arbitration will be conducted before a single
arbitrator,andwill be limitedsolely to the dispute
betweenCustomerand Synology.Thearbitration,
or any portion of it, will not beconsolidated with
any other arbitrationandwill not beconductedon
aclass-wide orclass action basis.Thearbitration
shallbeheldinKingCounty, Washington, U.S.A.
bysubmissionof documents,by telephone, online
orinpersonasdeterminedby thearbitratoratthe
requestof the parties.Theprevailingparty in any
arbitrationorlegalactionoccurringwithintheUnited
States or otherwise shall receive all costs and
reasonableattorneys’fees,includinganyarbitration
fee paid by the prevailing party. Any decision
rendered in such arbitration proceedings will be
final and binding on the parties, and judgment
maybeenteredthereonin any courtofcompetent
jurisdiction. Customer understands that, in the
absenceofthisprovision,Customerwouldhavehad
aright tolitigate any such dispute, controversy or
claiminacourt,includingtherighttolitigateclaims
onaclass-wideorclass-actionbasis,andCustomer
expresslyand knowingly waives thoserightsand
agrees to resolve any disputes through binding
arbitrationinaccordancewith theprovisionsofthis
Section4.5.ForCustomersnotresidingwithinthe
UnitedStates, any dispute, controversy or claim
describedinthissectionshallbenallyresolvedby
arbitration conductedby threeneutral arbitrators
inaccordance with theprocedures oftheR.O.C.
ArbitrationLawandrelated enforcementrules.The
arbitrationshalltakeplaceinTaipei,Taiwan,R.O.C.,
andthearbitrationproceedings shall be conducted
inEnglishor,ifboth partiesso agree,inMandarin
Chinese. Thearbitration awardshall be final and
bindingonthepartiesandmaybeenforcedinany
court having jurisdiction. Nothing in thisSection
shall be deemed to prohibit or restrict Synology
fromseekinginjunctiverelieforseekingsuchother
rightsandremediesasitmayhaveatlaworequity
foranyactualorthreatenedbreachofanyprovision
of thisWarranty relating toSynology's intellectual
propertyrights.
4.6 A tto r ney s ' F e es.
I n a n y a r bit r ati o n ,
mediation,or other legal action or proceedingto
enforcerightsorremediesunderthisWarranty,the
prevailingpartywillbeentitledtorecover,inaddition
toanyotherrelieftowhichitmaybeentitled,costs
andreasonableattorneys'fees.
4.7 Export Restrictions.
You acknowledge
that the Product may be subject to U.S. export
restrictions.Youwillcomplywithallapplicablelaws
andregulationsthatapplytotheProduct,including
without limitation the U.S. ExportAdministration
Regulations.
4.8 S evera bility.
I f any p rovis ion of thi s
Warrantyisheldbyacourtofcompetentjurisdiction
tobeinvalid,illegal,orunenforceable,theremainder
ofthisWarrantywillremaininfullforceandeffect.
4.9 E n t i r e A g r e e m e n t .
T h i s Wa r r a n t y
constitutes the entire agreement, and supersedes
any and all prioragreements, between Synology
andCustomerrelatedtothesubjectmatterhereof.
Noamendment,modicationorwaiverofanyofthe
provisions ofthisWarrantywillbe valid unless set
forth inawritteninstrumentsignedby theparty to
beboundthereby.
P/N15-06C010042
PrintedinTaiwan
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Synology RX1211RP 24TB User guide

RX1211RP 24TB
Synology
Brand
Synology
Model
RX1211RP 24TB
Category
NAS & storage servers
Type
User guide
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