Haier GE GBE21D Technical Service Manual

Brand: Haier

Model: GE GBE21D

Category: Fridges

Type: Technical Service Manual

This manual is also suitable for

GE ABE21D

GBE21DABE21D

2016 Artistry & GE Swing Door

Refrigerators

Technical Service Guide

March 2018

31-9285

– 2 –

Safety Information

IMPORTANT SAFETY NOTICE

The information in this service guide is intended for use by

individuals possessing adequate backgrounds of electrical,

electronic, and mechanical experience. Any attempt to repair a

major appliance may result in personal injury and property

damage. The manufacturer or seller cannot be responsible for the

interpretation of this information, nor can it assume any liability in

connection with its use.

WARNING

To avoid personal injury, disconnect power before servicing

this product. If electrical power is required for diagnosis or test

purposes, disconnect the power immediately after performing the

necessary checks.

RECONNECT ALL GROUNDING DEVICES

If grounding wires, screws, straps, clips, nuts, or washers used to

complete a path to ground are removed for service, they must be

returned to their original position and properly fastened.

GE Appliances, a Haier Company

reproduced in whole or in part in any form without written

permission from GE Appliances, a Haier Company.

For Warranty Information:

1. Go to http://products.geappliances.com

2. Search the model number.

3. Click on the Literature tab.

4. Click on Use and Care Manual.

5. Locate the Warranty page.

Warranty

– 3 –

(Continued next page)

Table of Contents

Safety Information ........................................................................................................................2

Warranty .......................................................................................................................................2

Table of Contents ..........................................................................................................................3

Safety Requirements ....................................................................................................................6

Nomenclature ...............................................................................................................................7

6SHFL¿FDWLRQV ...............................................................................................................................8

Installation ....................................................................................................................................9

Refrigerator Location ............................................................................................................9

Clearances ...........................................................................................................................9

$GGLWLRQDO 6SHFL¿FDWLRQV .......................................................................................................9

Leveling ................................................................................................................................9

Water Supply Line ................................................................................................................9

Operation ......................................................................................................................................10

$LUÀRZ ...........................................................................................................................................11

Refrigerator Door ..........................................................................................................................12

Refrigerator Door Handle .....................................................................................................12

Refrigerator Door Bins ..........................................................................................................12

Refrigerator Gasket ..............................................................................................................12

Refrigerator Door Removal ...................................................................................................13

Refrigerator Door - Bottom View...........................................................................................13

Freezer Door ................................................................................................................................14

Freezer Door Handle ............................................................................................................14

Freezer Gasket .....................................................................................................................14

Freezer Door Removal .........................................................................................................15

Freezer Door - Bottom View .................................................................................................15

Refrigerator ..................................................................................................................................16

Refrigerator Interior Component Locator ................................................................................16

Adjustable Shelves ...............................................................................................................17

Climate Controlled Pans (Drawers) ......................................................................................17

FF Door Switch .....................................................................................................................17

– 4 –

FF LED Board .......................................................................................................................18

FF Thermistor .......................................................................................................................19

Control Housing Assembly ...................................................................................................20

FF Temperature Board..........................................................................................................20

Back Light LEDs ...................................................................................................................21

Air Tower ...............................................................................................................................21

Freezer .........................................................................................................................................22

Freezer Interior Component Locator ....................................................................................22

Icemaker (Optional) ..............................................................................................................23

Wire Shelf .............................................................................................................................23

Basket ...................................................................................................................................24

Freezer LEDs .......................................................................................................................24

Freezer Light Switch .............................................................................................................24

Evaporator Fan Cover ..........................................................................................................24

Evaporator Cover .................................................................................................................25

Evaporator Fan .....................................................................................................................25

Icemaker Fill Tube ................................................................................................................26

Evaporator Components ..............................................................................................................27

Defrost Thermostat ...............................................................................................................28

Defrost Heater ......................................................................................................................28

Evaporator Thermistor ..........................................................................................................29

Evaporator ............................................................................................................................30

Defrost Operation .........................................................................................................................31

Adaptive Defrost ...................................................................................................................31

Pre-Chill ................................................................................................................................31

Defrost Heater Operation .....................................................................................................31

Dwell ....................................................................................................................................31

Post Dwell ............................................................................................................................31

Abnormal Defrost ..................................................................................................................31

Main Board ...................................................................................................................................32

Main Board Connector Locations .........................................................................................33

Machine Compartment .................................................................................................................34

Machine Compartment Cover Removal .................................................................................34

(Continued next page)

– 5 –

Condenser Fan .....................................................................................................................35

Condenser ............................................................................................................................36

Compressor Electricals (TSD) ..............................................................................................36

Compressor ..........................................................................................................................37

Drier ......................................................................................................................................37

Cooling System ............................................................................................................................38

Replacing Sealed System Components .......................................................................................39

Evacuation and Charging Procedure ....................................................................................39

Schematic .....................................................................................................................................40

Index .............................................................................................................................................41

– 6 –

Prior to disassembly of the refrigerator to access components, GE

Factory Service technicians are REQUIRED to follow the Lockout /

Tagout (LOTO) 6 Step Process:

Safety Requirements

Step 1

Plan and Prepare

Step 4

Apply LOTO device and lock

Step 2

Shut down the appliance

Step 5

Control (discharge) stored

energy

Step 3

Isolate the appliance

Step 6

“Try It” verify that the appliance

locked out

GE Factory Service Employees are required to use safety glasses with side shields, safety gloves and

steel toe shoes for all repairs.

Steel Toed Work Boot

Electrically Rated Glove and

Dyneema® Cut Resistant Glove

Keeper

Dyneema®Cut Resistant

Glove

Cut Resistant Sleeve(s)

Plano Type Safety Glasses

Brazing Glasses

Prescription Safety Glasses

Safety Glasses must be

ANSI Z87.1-2003 compliant

– 7 –

Nomenclature

The nomenclature breaks down and explains what the letters and numbers mean in the model number.

Serial Number

7KH ¿UVW WZR FKDUDFWHUV RI WKH VHULDO QXPEHU LGHQWLI\ WKH PRQWK DQG \HDU RI PDQXIDFWXUH 7KH OHWWHU

designating the year repeats every 12 years.

Example: LL123456S = June, 2018

A – JAN

D – FEB

F – MAR

G – APR

H – MAY

L – JUN

M – JUL

R – AUG

S – SEP

T – OCT

V – NOV

Z – DEC

2024 – Z

2023 – V

2022 – T

2021 – S

2020 – R

2019 – M

2018 – L

2017 – H

2016 – G

2015 – F

2014 – D

2013 – A

Model Number

A B E 2 1 D G K A R B S

Brand

A: Artistry

G: GE

&RQ¿JXUDWLRQ

B: Bottom Freezer

Finish

G: High Gloss

Model

Year

2016

Handle Color

S: Stainless Steel

B: Black

W: White

Door Swing

R: Right

Engineering Digit

Energy Star

E: Energy Star

Capacity

21 Cubic Feet

Feature Pack

Exterior Color

S: Stainless Steel

B: Black

W: White

The Model Serial ID

Tag is located in the

upper left corner of

the refrigerator.

The Mini Manual is

located under the

right hinge cover.

– 8 –

6SHFL¿FDWLRQV

NO LOAD PERFORMANCE

Control Position @ Colder/Colder

& Ambient of 65°F to 90°F

Fresh Food, °F 34-40

Frozen Food, °F (-3) - (3)

Percent Running Time @ 65°F 80

Percent Running Time @ 90°F 50-80

ELECTRICAL SPECIFICATIONS

Defrost Control

w/no door openings 60 hrs @

40 min

Overtemperature Thermostat 95-65°F

Defrost Thermistor

Electrical Rating: 115V AC

60Hz

55°F

6 Amp

Maximum Current Leakage 0.75 mA

Maximum Ground Path

Resistance

0.14 ohms

Evaporator Fan 5 - 13 VDC

Condenser Fan 12 VDC

Compressor Windings 4 & 6 ohms

FF LED Board 12 VDC

FZ LED Boards 3 VDC

FF Temperature Board 2 - 5 VDC

21 CU. FT. SWING ELECTRONIC BOTTOM FREEZER - ABE21, GBE21

REFRIGERATION DIAGNOSIS

To access the low pressure side of the system,

install a WJ56X61 valve only on the process

tube extending from the compressor case.

REFRIGERATION SYSTEM

Compressor 710 BTU/hr

Minimum Compressor Capacity

Vacuum 22 inches

Minimum Equalized Pressure

@ 70°F 40/45 PSIG

@ 90°F 48/60 PSIG

Refrig. Chg (R134a) 4.00 oz

Electrical Shock Hazard

Death or serious injury can result from failure

to follow these instructions.

 6HUYLFH E\ D TXDOL¿HG VHUYLFH WHFKQLFLDQ

only.

 Disconnect power before servicing this

product.

 Reconnect all grounding devices after

service.

 Replace all parts and panels before

operating.

WARNING

– 9 –

 115 volt 60 Hz., 15 or 20-amp power supply is

required.

 An individual properly grounded branch circuit

or circuit breaker is recommended.

NOTE: GFI (Ground Fault Interrupter) is not

recommended.

Electrical Shock Hazard

 It is required that the refrigerator be plugged

into a grounded 3-prong outlet.

 Ground prong should not be removed.

 Use of a 2-prong adapter or an extension

cord is prohibited.

 Frayed or damaged power cord should

immediately be replaced.

WARNING

Installation

$GGLWLRQDO 6SHFL¿FDWLRQV

Refrigerator Location

The refrigerator should not be installed in the

following locations:

 Where the temperature will go below 60°F

(16°C) because it will not run often enough to

maintain proper temperatures.

 Where the temperature will go above 100°F

(37°C) because it will not perform properly.

 In a location exposed to water (rain, etc.) or

direct sunlight.

7KH UHIULJHUDWRU VKRXOG EH LQVWDOOHG RQ D ÀRRU

strong enough to support it fully loaded.

Clearances

The refrigerator should have the following

clearances for ease of installation, proper

air circulation and plumbing and electrical

connections.

 Sides: 1/8 in. (3 mm)

 Top: 1 in. (25 mm) cabinet/hinge cover

 Back: 2 in. (50 mm)

Leveling

The refrigerator has two leveling legs. Each front

corner has a leveling leg to help adjust the side

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which prevents it from moving. Leveling legs

should be set so the front of the refrigerator is

raised just enough that the doors close easily

when opened half way.

Water Supply Line

A water supply line will be needed for

the installation of the optional icemaker.

Recommended copper water supply kits are

WX8X2, WX8X3 or WX8X4, depending on the

amount of tubing needed.

Approved plastic water supply lines are GE

SmartConnect™ Refrigerator Tubing:

 WX08X10006

 WX08X10015

 WX08X10025

When connecting the refrigerator to a GE

Reverse Osmosis Water System, the only

approved installation is with a GE RVKit. For

other reverse osmosis water systems, follow the

manufacturer’s recommendations.

This water line installation is not covered

under warranty by the refrigerator or icemaker

manufacturer. Instructions should be carefully

followed to minimize the risk of expensive water

damage. Water hammer (water banging in the

pipes) in house plumbing can cause damage to

refrigerator parts and lead to water leakage or

ÀRRGLQJ &DOO D TXDOL¿HG SOXPEHU WR FRUUHFW ZDWHU

hammer before installing the water supply line to

the refrigerator.

All installations must be in accordance with local

plumbing code requirements.

NOTE: Do not install the icemaker tubing in areas

where temperatures fall below freezing.

– 10 –

Operation

Freezer Compartment Temperature Control

Adjust freezer compartment temperature. The freezer temperature is preset in the factory at the Colder

position. Allow 24 hours for temperature to stabilize to the preset recommended setting.

Refrigerator Temperature Control

Adjust fresh food compartment temperature. The fresh food temperature is preset in the factory at the

Colder position. Allow 24 hours for temperature to stabilize to the preset recommended setting.

NOTE: 7KH FRROLQJ V\VWHP FDQ EH WXUQHG Rႇ E\ WXUQLQJ WKH UHIULJHUDWRU WHPSHUDWXUH FRQWURO NQRE WR WKH

2ႇ SRVLWLRQ

Knob Position Temperature Guide

Refrigerator Freezer

Coldest 34°F (1.1°C) Coldest -6°F (-21.1°C)

Colder 37°F (2.8°C) Colder 0°F (-17.8°C)

Cold 44°F (6.7°C) Cold 6°F (-14.4°C)

Freezer

Coldest

Colder

Cold

Coldest

Colder

Cold

2ႇ

Refrigerator

– 11 –

$LUÀRZ

– 12 –

Refrigerator Door

Refrigerator Door Handle

There are two types of door handles depending

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method.

Horizontal ABE21 Door Handle Removal

1. Remove the chrome end cap that is on the

ÀDW SDUW RI WKH KDQGOH DGKHUHG ZLWK GRXEOH

sided tape) to reveal two Phillips head screws.

2. Loosen the 1/8 in. set screw in the bottom

or top (depends on the door swing) of the

handle. The set screw will be located at the

end of the handle, which is in the middle of

the door.

3. Remove two Phillips head screws previously

covered by the chrome end cap.

4. Pull the handle away from the door.

NOTE: The handles, end caps, and handle

screws come as a handle pack assembly. Once

end caps are removed, a new handle pack will be

required to get new end caps.

Vertical GBE21 Door Handle Removal

1. Slide the handle up to release it from the

mounting fasteners.

2. Pull the handle away from the door.

Refrigerator Door Bins

Door bins are removable by lifting up on the

desired bin.

Refrigerator Gasket

The refrigerator door gasket is a push in style

gasket which allows for easy removal and

installation into a retainer channel molded into

the door. The gasket features a magnetic surface

that helps to ensure a proper seal to the metal

surface of the refrigerator.

Fresh Food Gasket Removal/Replacement

1. Soak the new gasket in warm water to make

it more pliable and to smooth out any wrinkles

from the shipping packaging.

2. Pull the old gasket out of the retainer channel.

Starting in any corner of the door, push the

barbed edge of the gasket into the retaining

channel.

NOTE: $ WKLQ FRDW RI SHWUROHXP MHOO\ RU SDUDႈQ

wax can be applied to the hinge side of the

gaskets to improve closure across the cabinet.

– 13 –

Refrigerator Door Removal

1. Remove door bins.

2. Remove two Phillips head screws securing

the right hinge covers to the case.

3. Flip the covers over to access the top hinge.

4. Remove three 5/16 in. hex head screws.

5. /LIW WKH XSSHU KLQJH Rႇ WKH GRRU DQG OLIW WKH

GRRU Rႇ WKH PLGGOH KLQJH

Refrigerator Door - Bottom View

Closure

Hinge

Bushing

Door Stop

– 14 –

Freezer Door

Freezer Gasket

The freezer gasket is a push in style gasket

which allows for easy removal and installation

into a retainer channel molded into the door. The

gasket features a magnetic surface that helps to

ensure a proper seal to the metal surface of the

refrigerator.

Freezer Gasket Removal/Replacement

1. Soak the new gasket in warm water to make

it more pliable and to smooth out any wrinkles

from the shipping packaging.

2. Pull the old gasket out of the retainer channel.

3. Starting in any corner of the door, push the

barbed edge of the gasket into the retaining

channel.

NOTE: $ WKLQ FRDW RI SHWUROHXP MHOO\ RU SDUDႈQ

wax can be applied to the hinge side of the

gaskets to improve closure across the cabinet.

Freezer Door Handle

There are two types of door handles depending

RQ WKH PRGHO %RWK KDYH D GLႇHUHQW UHPRYDO

method.

Horizontal ABE21 Door Handle Removal

1. Remove the chrome end cap that is on the

ÀDW SDUW RI WKH KDQGOH DGKHUHG ZLWK GRXEOH

sided tape) to reveal two Phillips head screws.

2. Loosen the 1/8 in. set screw in the bottom

or top (depends on the door swing) of the

handle. The set screw will be located at the

end of the handle which is in the middle of the

door.

3. Remove two Phillips head screws previously

covered by the chrome end cap.

4. Pull the handle away from the door.

NOTE: The handles, end caps, and handle

screws come as a handle pack assembly. Once

end caps are removed a new handle pack will be

required to get new end caps.

Horizontal GBE21 Door Handle Removal

1. Slide the handle to the left to release it from

the mounting fasteners.

2. Pull the handle away from the door.

Mounting Fasteners

– 15 –

Freezer Door Removal

1. Follow refrigerator door removal steps 1 to 5.

2. Use a 1/4 in. Allen wrench to remove the

hinge pin from the middle hinge.

3. Tilt the door away from the cabinet then lift the

GRRU Rႇ WKH ERWWRP KLQJH

Freezer Door - Bottom View

Closure

Hinge

Bushing

Door Stop

– 16 –

Refrigerator

Refrigerator Interior Component Locator

FF LED

Board

Adjustable

Shelves

FF Door Switch

Control

Housing

Assembly

Air Tower

Climate

Controlled

Pans

FF Thermistor

Vegetable Pan

Cover

– 17 –

Adjustable Shelves

The full width adjustable shelves can be

lowered or raised to meet the preferences of the

consumer.

Adjustable Shelf Removal

1. Tip the rear of the shelf up while pulling

forward.

Climate Controlled Pans (Drawers)

The drawers allow fruits and vegetables to have

separate climate controlled areas. The climate

for the drawers can be adjusted by moving the

slide controls built into the vegetable pan cover.

Any excess water that may accumulate in the

bottom of the drawers or under the drawers is

normal and should be wiped dry.

Climate Controlled Pan Removal

1. Slide the drawer out to the stop position.

2. Lift the drawer up and past the stop position

and pull forward.

FF Door Switch

The refrigerator (FF) door switch is located under

the right hinge covers. When the refrigerator

door is opened, the normally closed contacts of

the switch close permitting 120 VAC to reach J7

pin 6 on the main board. Once the voltage is

sent to the main board, voltage is then supplied

to the FF LED board.

FF Light Switch Diagnosing

Main Board with Door Open

 J7 pin 6 (purple) to J7 pin 9 (orange): 120

VAC

Main Board with Door Closed

 J7 pin 6 (purple) to J7 pin 9 (orange): 0 VAC

FF Door Switch Removal

1. Remove two Phillips head screws securing

the right hinge covers to the case.

2. Flip the covers over.

3. Disconnect the 2-pin connector.

4. Push in on the plunger of the switch while

sliding the switch out of the hinge cover.

5. Remove the switch harness from the switch.

– 18 –

FF LED Board

The FF LED board is located at the top of the

refrigerator cabinet. The LED board uses 12

VDC from the main board to operate. The 12-

volt supply is also shared with the evaporator

and condenser fans and one of the freezer LED

boards.

FF LED Board Diagnosing (From Main Board)

Door Open:

 J4 pin 2 (red/yellow) to J2 pin 6 (pink/black):

12 VDC

FF LED Board Removal

1. Push in on the back side of the light shield to

release two tabs at the rear of the shield and

remove the light shield.

2. Remove two 1/4 in. hex head screws from the

front of the LED board.

3. Pull the LED board towards the front of the

cabinet to release the rear tabs that are

inserted into the top of the cabinet.

4. Disconnect the two pin connector and pay

attention to the FF thermistor and thermistor

IRDP EORFN DV WKH IRDP EORFN PD\ IDOO Rႇ

the thermistor into the cabinet during LED

removal.

NOTE: It is very important to reinsert the

thermistor into the foam block when reinstalling

the LED board.

Thermistor &

Foam Block

Connector

– 19 –

FF Thermistor

The FF thermistor is located in a foam block in the

back rear of the FF LED board. The thermistor is

used by the main board to monitor and maintain

proper temperatures in the refrigerator. To access

the thermistor, it is necessary to remove the FF

LED board.

FF Thermistor Diagnosing

To accurately test the thermistor, place

the thermistor in a glass of ice and water

(approximately 33°F) for several minutes and

check for approximately 16k ohms. Testing

points are listed to the right and thermistor values

chart is listed below.

J1 on Main Board:

 Pin 4 (white/green) to pin 1 (white/black)

FF Thermistor Removal/Replacement

1. Follow FF LED Board Removal steps 1

through 4, under FF LED Board in this

section of the service guide.

2. Remove the thermistor from the foam block.

3. Cut the thermistor wiring as close to the

thermistor as possible.

4. Using two bell connectors (Part #:

WR01X10466), splice the wiring. After the

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fully with silicone grease (Part #: WR97X163).

5. Reinsert the thermistor into the foam block

and reinstall the FF LED board.

Silicone Grease

Thermistor Values

Temperature

Degrees

(°F)

Temperature

Degrees

(°C)

Resistance

in Kilo-

Ohms

-40 -40  Nȍ

-31 -35  Nȍ

-22 -30  Nȍ

-13 -25  Nȍ

-4 -20  Nȍ

5-15 Nȍ

14 -10  Nȍ

23 -5  Nȍ

32 0  Nȍ

41 5  Nȍ

50 10  Nȍ

59 15  Nȍ

68 20  Nȍ

77 25  Nȍ

86 30  Nȍ

95 35  Nȍ

104 40  Nȍ

113 45  Nȍ

122 50  Nȍ

131 55  Nȍ

140 60  Nȍ

– 20 –

FF Temperature Board

The FF temperature board is located inside the

refrigerator behind the control housing assembly,

and can only be replaced as part of the assembly

(see Control Housing Removal in the previous

section). The temperature board informs the

main board of the set temperature for the

refrigerator by sending 2 to 5 VDC to the board.

Voltage to the main board will increase the colder

that the setting is. If the main board does not

receive this voltage, the compressor and fans will

not operate, and only the lights will be on. The

temperature board also provides the operating

voltage to the FF back light LEDs.

Control Housing Assembly

The control housing assembly is made up of

two back light LEDs, control knobs, a freezer

manual damper, control housing cover, and a FF

temperature control board.

Freezer temperature is not electronically

controlled. When the freezer control knob is

turned to a colder position, it is lowering a manual

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thermistor in the refrigerator section to take

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time and making the freezer colder.

The refrigerator knob turns a shaft on the

temperature control board which informs the

main board what the set temperature is (see FF

Temperature Board in this section).

Control Housing Removal

1. Remove the control housing cover by pushing

in on the bottom of the cover while rotating

the bottom of the cover up.

2. Remove two 1/4 in. hex head screws.

3. /LIW WKH FRQWURO KRXVLQJ XS Rႇ RI WKH GXFW

tower and remove the 6-pin connector from

the FF temperature board.

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Haier GE GBE21D Technical Service Manual

Brand: Haier

Model: GE GBE21D

Category: Fridges

Type: Technical Service Manual

This manual is also suitable for

GE ABE21D

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Haier GE GBE21D Technical Service Manual

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Haier GE GBE21D Technical Service Manual

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