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Scale Computing HC3 System Onboarding Guide
You can nd the most up-to-date technical documentation on the Scale Computing Portal at:
http://www.scalecomputing.com/support/login/
The Scale Computing site also provides the latest product updates and information:
http://www.scalecomputing.com/
Provide feedback on this document at:
Contact support at:
http://www.scalecomputing.com/support/login/
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Europe: 0808 234 0699
Document Version 2.2: 04/2018
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304/2018
Contents
Preface 5
1 Hardware and Power Specications 6
HC1100 Series Nodes 6
Hardware and Upgrade Options 6
Power 9
Racking 10
HC2100 Series Nodes 11
Hardware and Upgrade Options 11
Power 13
Racking 13
HC4100 Series Nodes 14
Hardware and Upgrade Options 14
Power 16
Racking 16
HC5100 Series Nodes 17
Hardware and Upgrade Options 17
Power 18
Racking 18
2 Installation Preparations 19
What to Expect on Installation Day 19
Mixed Nodes and Single Node Systems 19
Pre-Installation Checklist 20
3 Networking Preparations 22
Switch and Node Redundancy 22
Port Requirements 22
Switch and Cable Requirements 22
Network Interface Layout 23
HC1100 Series 23
HC2100 Series 23
HC4100 Series 25
HC5100 Series 25
Public and Private System Networks 26
Public Network Provisioning 26
Private Network Provisioning 26
Tips and Examples for Network Provisioning 26
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4 Schedule Your Installation 28
Customer Portal Access 28
Partner and Distributor Portal Access 28
Login or Register for a Portal Account 29
Environment Questionnaire and Scheduling 30
5 Node Conguration 33
Conguration Checklist 33
Congure the Nodes 33
Common Conguration Troubleshooting 34
6 System Initialization 35
Initialization Checklist 35
Initialize the System 35
7 What Next? 37
Videos 37
Technical Help Papers 37
Feature Notes 37
Migration Quick Start Guides 37
User Guides and Support 37
Feedback and Support 38
Document Feedback 38
Technical Support and Resources 38
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Thank you for your recent Scale Computing HC3 System purchase! We are excited to have
you as a customer and look forward to making sure you are satised with every part of your
experience with Scale Computing.
If you haven’t already, check out the convenient HC3 System landing page that pairs with this
HC3 System Installation Guide.
Scale Computing aims to provide you with an informative and productive introduction to your new
HC3 System solution. In this effort, every installation is paired with an experienced installation
specialist to assist you from the initial unboxing to the creation of your rst HC3 VM.
Let’s get started!
Preface
Welcome to the HC3 family
604/2018
It is important to ensure each node in the system will have the proper power and cooling available and will
meet your solution needs. You’ll nd the hardware specications, power and heat requirements, and racking
process for each Scale Computing product line in this chapter.
HC1100 Series Nodes
These are the entry level HC3 systems. This Series includes the HC1100, HC1150, HC1150D, and
HC1150DF.
Hardware and Upgrade Options
Current base model designs of each node in the HC1100 Series as well as their upgrade options.
HC1100
NODE Base Model Description Upgrade Options
CPU
Intel E5-2603v4
6 Cores
6 Threads
1.7GHz
Intel E5-2620v4
8 Cores
16 Threads
2.1GHz / 3GHz
RAM 64GB (DDR4) 128GB (DDR4)
Networking
4 x 1GbE NICs
2 Public NICs bonded active/passive
2 Private NICs bonded active/passive
4 x 10GbE NICs
2 Public NICs bonded active/passive
2 Private NICs bonded active/passive
Storage NL-SAS (7200 RPM)
4TB (4 x 1TB) RAW Capacity
NL-SAS (7200 RPM)
8TB (4 x 2TB) RAW Capacity
16TB (4 x 4TB) RAW Capacity
32TB (4 x 8TB) RAW Capacity
Rack
1U Height
1.7” (43mm) H x 17.2” (437mm) W x
19.85” (503mm) D
N/A
Power 2 x 400W Power Supply Units N/A
Certications
UL/CB
CE
FCC
N/A
Hardware and Power Specications
Power, heat, and hardware details
1
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Miscellaneous
Rack Rails
Power Cables
Bezel
Quick Start Reference Sheet
N/A
HC1150
NODE Base Model Description Upgrade Options
CPU
Intel E5-2620v4
8 Cores
16 Threads
2.1GHz / 3GHz
Intel E5-2640v4
10 Cores
20 Threads
2.4GHz / 3.4GHz
RAM 64GB (DDR4) 128GB (DDR4)
256GB (DDR4)
Networking
4 x 1GbE NICs
2 Public NICs bonded active/passive
2 Private NICs bonded active/passive
4 x 10GbE NICs
2 Public NICs bonded active/passive
2 Private NICs bonded active/passive
Storage
NL-SAS (7200 RPM)
3TB (3 x 1TB) RAW Capacity
SSD
480GB (1 x 480GB) RAW Capacity
NL-SAS (7200 RPM)
6TB (3 x 2TB) RAW Capacity
12TB (3 x 4TB) RAW Capacity
24TB (3 x 8TB) RAW Capacity
SSD
960GB (1 x 960GB) RAW Capacity
1.92TB (1 x 1.92TB) RAW Capacity
Rack
1U Height
1.7” (43mm) H x 17.2” (437mm) W x
19.85” (503mm) D
N/A
Power 2 x 400W Power Supply Units N/A
Certications
UL/CB
CE
FCC
N/A
Miscellaneous
Rack Rails
Power Cables
Bezel
Quick Start Reference Sheet
N/A
Hardware and Power Specications
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HC1150D
NODE Base Model Description Upgrade Options
CPU
2 x Intel E5-2620v4
16 Cores
32 Threads
2.1GHz / 3.0GHz
2 x Intel E5-2640v4
20 Cores
40 Threads
2.4GHz / 3.4GHz
RAM 128GB (DDR4) 256GB (DDR4)
512GB (DDR4)
Networking
4 x 1GbE NICs
2 Public NICs bonded active/passive
2 Private NICs bonded active/passive
4 x 10GbE NICs
2 Public NICs bonded active/passive
2 Private NICs bonded active/passive
Storage
NL-SAS (7200 RPM)
3TB (3 x 1TB) RAW Capacity
SSD
960GB (1 x 960GB) RAW Capacity
NL-SAS (7200 RPM)
6TB (3 x 2TB) RAW Capacity
12TB (3 x 4TB) RAW Capacity
24TB (3 x 8TB) RAW Capacity
SSD
1.92TB (1 x 1.92TB) RAW Capacity
Rack
1U Height
1.7” (43mm) H x 17.2” (437mm) W x
19.98” (507mm) D
N/A
Power 2 x 600W Power Supply Units N/A
Certications
UL/CB
CE
FCC
N/A
Miscellaneous
Rack Rails
Power Cables
Bezel
Quick Start Reference Sheet
N/A
Hardware and Power Specications
904/2018
HC1150DF
NODE Base Model Description Upgrade Options
CPU
2 x Intel E5-2620v4
16 Cores
32 Threads
2.1GHz / 3.0GHz
2 x Intel E5-2640v4
20 Cores
40 Threads
2.4GHz / 3.4GHz
RAM 128GB (DDR4) 256GB (DDR4)
512GB (DDR4)
Networking
4 x 1GbE NICs
2 Public NICs bonded active/passive
2 Private NICs bonded active/passive
4 x 10GbE NICs
2 Public NICs bonded active/passive
2 Private NICs bonded active/passive
Storage SSD
3.84TB (4 x 960GB) RAW Capacity
SSD
7.68TB (4 x 1.92TB) RAW Capacity
Rack
1U Height
1.7” (43mm) H x 17.2” (437mm) W x
19.98” (507mm) D
N/A
Power 2 x 600W Power Supply Units N/A
Certications
UL/CB
CE
FCC
N/A
Miscellaneous
Rack Rails
Power Cables
Bezel
Quick Start Reference Sheet
N/A
Power
Below are tables explaining the current base model power draws of each node in the HC1100 Series.
HC1100 Idle Load Startup Staging
Watts 92.6 161.4 116 14.1
Amps 0.746 1.336 0.6 0.095
kVA 0.0926 0.1614 0.116 0.0141
BTU/hr 315.95 550.70 395.79 48.11
Test Voltage 120.7 120.2 120.3 120.6
Hardware and Power Specications
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HC1150 Idle Load Startup Staging
Watts 99.3 116.83 136.1 13.95
Amps 0.84 0.954 1.106 0.89
kVA 0.0993 0.11683 0.1361 0.01395
BTU/hr 358.81 398.62 464.37 47.60
Test Voltage 120.2 120.4 119.95 120.93
HC1150D* Idle Load Startup Staging
Watts 163.5 164.6 184.3 10.7
Amps 1.363 1.363 1.195 0.085
kVA 0.1635 0.1646 0.1843 0.0107
BTU/hr 557.86 561.62 628.83 36.51
Test Voltage 119.6 119.8 119.3 120.1
HC1150DF* Idle Load Startup Staging
Watts 163.5 164.6 184.3 10.7
Amps 1.363 1.363 1.195 0.085
kVA 0.1635 0.1646 0.1843 0.0107
BTU/hr 557.86 561.62 628.83 36.51
Test Voltage 119.6 119.8 119.3 120.1
Racking
Watch this 2 minute video on our Youtube Channel for step-by-step assistance in racking your HC1100
Series node. And yes, it’s really that easy.
Hardware and Power Specications
* The HC1150D and HC1150DF are approximate and may vary by
10 to 15 Watts depending on various upgrades and options.
1104/2018
HC2100 Series Nodes
These are the mid-level HC3 systems. This Series includes the HC2100 and HC2150.
Hardware and Upgrade Options
Current base model designs of each node in the HC2100 Series as well as their upgrade options.
HC2100
NODE Base Model Description Upgrade Options
CPU
Intel E5-2603v4
6 Cores
6 Threads
1.7GHz
Intel E5-2620v4
8 Cores
16 Threads
2.1GHz / 3GHz
RAM 64GB (DDR4) 128GB (DDR4)
Networking
4 x 1GbE NICs
2 Public NICs bonded active/passive
2 Private NICs bonded active/passive
4 x 10GbE NICs
2 Public NICs bonded active/passive
2 Private NICs bonded active/passive
Storage NL-SAS (7200 RPM)
4TB (4 x 1TB) RAW Capacity
NL-SAS (7200 RPM)
8TB (4 x 2TB) RAW Capacity
16TB (4 x 4TB) RAW Capacity
32TB (4 x 8TB) RAW Capacity
Rack
1U Height
1.7” (43mm) H x 17.2” (437mm) W x
19.85” (503mm) D
N/A
Power 2 x 400W Power Supply Units N/A
Certications
UL/CB
CE
FCC
N/A
Miscellaneous
Rack Rails
Power Cables
Bezel
Quick Start Reference Sheet
N/A
Hardware and Power Specications
1204/2018
HC2150
NODE Base Model Description Upgrade Options
CPU
Intel E5-2620v4
8 Cores
16 Threads
2.1GHz / 3GHz
Intel E5-2620v4
8 Cores
16 Threads
2.1GHz / 3GHz
RAM 64GB (DDR4) 128GB (DDR4)
Networking
4 x 1GbE NICs
2 Public NICs bonded active/passive
2 Private NICs bonded active/passive
4 x 10GbE NICs
2 Public NICs bonded active/passive
2 Private NICs bonded active/passive
Storage
NL-SAS (7200 RPM)
3TB (3 x 1TB) RAW Capacity
SSD
480GB (1 x 480GB) RAW Capacity
NL-SAS (7200 RPM)
8TB (4 x 2TB) RAW Capacity
16TB (4 x 4TB) RAW Capacity
32TB (4 x 8TB) RAW Capacity
Rack
1U Height
1.7” (43mm) H x 17.2” (437mm) W x
19.85” (503mm) D
N/A
Power 2 x 400W Power Supply Units N/A
Certications
UL/CB
CE
FCC
N/A
Miscellaneous
Rack Rails
Power Cables
Bezel
Quick Start Reference Sheet
N/A
Hardware and Power Specications
1304/2018
Power
Below is the table explaining the base model power draw of both the HC2100 and HC2150 node.
HC2100 / HC2150*
Watts 270
Max Potential Watts 390.2
Btu/hr 921.3
Max Potential Btu/hr 1331.5
Power Supply Btu/hr 1194.2
Amps 2.5
Decibels 6.9
Weight (lbs) 42.5
Racking
Watch this 2 minute video on our Youtube Channel for step-by-step assistance in racking your HC2100
Series node. And yes, it’s really that easy.
Hardware and Power Specications
* The HC2100 and HC2150 are approximate and may vary by 10 to
15 Watts depending on various upgrades and options.
1404/2018
HC4100 Series Nodes
These are the high-level HC3 systems. This Series includes the HC4100 and HC4150.
Hardware and Upgrade Options
Current base model designs of each node in the HC4100 Series as well as their upgrade options.
HC4100
NODE Base Model Description Upgrade Options
CPU
2 x Intel E5-2620v4
16 Cores
32 Threads
2.1GHz / 3GHz
2 x Intel E5-2640v4
20 Cores
40 Threads
2.4GHz / 3.4GHz
RAM 128GB (DDR4)
256GB (DDR4)
384GB (DDR4)
512GB (DDR4)
Networking
4 x 10GbE NICs
2 Public NICs bonded active/passive
2 Private NICs bonded active/passive
N/A
Storage Performance SAS (10000 RPM)
4.8TB (8 x 600GB) RAW Capacity
Performance SAS (10000 RPM)
9.6TB (8 x 1.2TB) RAW Capacity
14.4TB (8 x 1.8TB) RAW Capacity
Rack
1U Height
1.7” (43mm) H x 17.2” (437mm) W x
19.98” (507mm) D
N/A
Power 2 x 600W Power Supply Units N/A
Certications
UL/CB
CE
FCC
N/A
Miscellaneous
Rack Rails
Power Cables
Bezel
Quick Start Reference Sheet
N/A
Hardware and Power Specications
1504/2018
HC4150
NODE Base Model Description Upgrade Options
CPU
2 x Intel E5-2620v4
16 Cores
32 Threads
2.1GHz / 3GHz
2 x Intel E5-2640v4
20 Cores
40 Threads
2.4GHz / 3.4GHz
RAM 384GB (DDR4) 512GB (DDR4)
Networking
4 x 10GbE NICs
2 Public NICs bonded active/passive
2 Private NICs bonded active/passive
N/A
Storage
NL-SAS (7200 RPM)
6TB (6 x 1TB) RAW Capacity
SSD
800GB (2 x 400GB) RAW Capacity
NL-SAS (7200 RPM)
12TB (6 x 2TB) RAW Capacity
SSD
1.6TB (2 x 800GB) RAW Capacity
Rack
1U Height
1.7” (43mm) H x 17.2” (437mm) W x
19.98” (507mm) D
N/A
Power 2 x 600W Power Supply Units N/A
Certications
UL/CB
CE
FCC
N/A
Miscellaneous
Rack Rails
Power Cables
Bezel
Quick Start Reference Sheet
N/A
Hardware and Power Specications
1604/2018
Power
Below is the table explaining the base model power draw of both the HC4100 and HC4150 node.
HC4100 / HC4150*
Watts 428
Max Potential Watts 639
Btu/hr 1460.4
Max Potential Btu/hr 2180.3
Power Supply Btu/hr 2559.1
Amps 3.9
Decibels 7.1
Weight (lbs) 40.6
Racking
Watch this 2 minute video on our Youtube Channel for step-by-step assistance in racking your HC4100
Series node. And yes, it’s really that easy.
Hardware and Power Specications
* The HC4100 and HC4150 are approximate and may vary by 10 to
15 Watts depending on various upgrades and options.
1704/2018
HC5100 Series Nodes
These are the storage heavy HC3 systems. This Series includes the HC5150D.
Hardware and Upgrade Options
Current base model design of the HC5100 Series as well as the upgrade options.
HC5150D
NODE Base Model Description Upgrade Options
CPU
2 x Intel E5-2620v4
16 Cores
32 Threads
2.1GHz / 3GHz
2 x Intel E5-2640v4
20 Cores
40 Threads
2.4GHz / 3.4GHz
RAM 128GB (DDR4)
256GB (DDR4)
512GB (DDR4)
768GB (DDR4)
Networking
4 x 10GbE NICs
2 Public NICs bonded active/passive
2 Private NICs bonded active/passive
N/A
Storage
NL-SAS (7200 RPM)
36TB (9 x 4TB) RAW Capacity
SSD
2.88TB (3 x 960GB) RAW Capacity
NL-SAS (7200 RPM)
72TB (9 x 8TB) RAW Capacity
SSD
5.76TB (3 x 1.92TB) RAW Capacity
Rack
2U Height
3.44” (87.3mm) H x 17.49” (444mm) W x
26.92” (684mm) D
N/A
Power 2 x 750W Power Supply Units N/A
Certications
UL/CB
CE
FCC
N/A
Miscellaneous
Rack Rails
Power Cables
Bezel
Quick Start Reference Sheet
N/A
Hardware and Power Specications
1804/2018
Power
Below is the table explaining the base model power draw of both the HC4100 and HC4150 node.
HC5150D* Idle Load Startup Staging
Watts 16.7 395 360 331
Amps 0.12 3.25 3.05 2.75
kVA 0.0167 0.395 0.36 0.331
BTU/hr 56.98 1347.74 1228.32 1129.37
Test Voltage 121 119.6 119.6 119.4
Racking
Watch this 2 minute video on our Youtube Channel for step-by-step assistance in racking your HC5150D
node. And yes, it’s really that easy. As a note, this node is intended to be a two person carry, so make sure to
have someone to assist you during the racking process!
Hardware and Power Specications
* The HC5150D is approximate and may vary by 10 to 15 Watts
depending on various upgrades and options.
1904/2018
Installation Preparations
Installation necessities
All of the pertinent information you need to prepare for your HC3 system professional service engagements
and installation.
What to Expect on Installation Day
Your assigned installation specialist will contact you at the previously scheduled date and time with the
provided contact number to walk you through the HC3 system installation.
The installation will start with physical access to the HC3 nodes in order to congure the node IPs and
initialize the nodes as a single HC3 system. Once the nodes are initialized the HC3 web interface will be
available through a web browser and the remainder of the installation will be handled through an online
meeting provided by the installation specialist.
The installation specialist will walk you through the rst-time congurations for the HC3 system, the available
features and tools in the HC3 web interface, and rst-time HC3 VM creation if a Windows Operating System
ISO le is provided. They will also answer any remaining questions you may have regarding your new HC3
system solution.
Mixed Nodes and Single Node Systems
Scale Computing nodes are designed to mix and match in almost all situations for the ideal solution of
storage and compute power. In this section you will nd some general best practices and considerations for
mixing different series of nodes in a single system. See the latest HyperCore Support Matrix for complete
information on supported system congurations here.
• Each storage pool (SSD and HDD) of a single node addition to an existing HC3 system must not be
larger than the original system’s storage pool capacity for SSD and HDD respectively.
• Keep your virtual machine (VM) memory (RAM) needs in mind when mixing nodes; ensure you always
have enough free RAM available for any single node of VMs to failover to other nodes, particularly large-
RAM VMs. Adding a single node with a larger RAM footprint than the other nodes in the cluster could
create some undesirable scenarios for failover and rolling software upgrades. Add in pairs when adding
larger RAM footprint nodes into the system.
• Different node series offer different drive speeds with SSD, SAS, and SATA offerings. Mixing high capacity
7200 RPM drives with low capacity 10k or 15k drives within the same storage pool is not advisable. A
NOTE: If you have made the decision to self-install the HC3 system, please contact ScaleCare
Support once the system is initialized for a system health check, any applicable software
updates, and to make sure that the system is properly registered to your account.
Choosing to self-install may delay your deployment in the event of any issues. ScaleCare
Support reserves the right to take the necessary corrective actions on the system post
self-install on a rst-come, rst-serve basis with preference given to previously scheduled
installation customers.
2
2004/2018
system will not increase overall system performance due to the bottleneck caused by the slower drives.
SSD is a separate storage pool from SAS and SATA drives.
• Consider drive data mirroring and drive sizes when combining nodes.
• Scale offers 1 GbE and 10 GbE network connections depending on the node series; it is important to
remember that a system running this combination is always going to be bottlenecked by the 1 GbE
connections, and the different nodes will require different cable and switch hardware. It is not advisable
to combine 1 GbE and 10 GbE nodes in a single HC3 system.
• When using the SNS conguration please keep in mind that there is no VM failover available. This means
that any maintenance, node failure, or HyperCore rmware update will necessitate downtime.
Pre-Installation Checklist
You will need the following equipment and information available and/or congured prior to the scheduled
installation time:
• Scheduling
• Take a few minutes to familiarize yourself with the HC3 System Quickstart web page for installation
day. This will be the easiest documentation to follow for the installation process and also includes
additional resources and videos for information on your new HC3 system. You can nd it here.
• Ensure you have access to the Scale Computing Customer and/or Partner Portal. Credentials should
be emailed to all users on the account with Scale Computing within 24 hours of product shipment.
If you haven’t received credentials within that time frame you can sign up manually by selecting New
User? under the appropriate Portal from this web page.
• Complete the environment questionnaire included in your welcome email. See Schedule Your
Installation for more information on the scheduling process.
• Hardware and Equipment
• A Phillips-head screwdriver for installing the rail kit if needed
• A standard VGA monitor and USB keyboard to hook to the nodes for conguration
• A KVM may be used but is not recommended for initial conguration
• A machine local to the HC3 system network for HC3 web interface access after conguration
Installation Preparations
WARNING
When you rst log into the Scale Computing Portal be sure to ll out your “My Prole”
information from the top navigation bar.
The selected time zone in your prole will help to determine scheduling availability for
your installation. Contact ScaleCare Support if you need assistance accessing the Portal or
adjusting the time zone.
NOTE: Schedule Professional Service engagements through the Scale Computing Portal. Any
pre-installation service engagements will need to be marked as completed before the HC3
system installation can be scheduled.
All networking related services are reliant on using a switch from the recommended switch
list in the Networking Guidelines.
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