ATEN RCMDVI101 User manual

1-Local / Remote Share Access Single Port

DVI KVM over IP Switch

RCMDVI101

User Manual

www.aten.com

RCMDVI101 User Manual

ii

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT: This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if

not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in

a residential area is likely to cause harmful interference in which case the user

will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference received, including

interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the

party responsible for compliance could void the user's authority to operate this

equipment.

Warning: Operation of this equipment in a residential environment could

cause radio interference.

Achtung: Der Gebrauch dieses Geräts in Wohnumgebung kann

Funkstörungen verursachen.

KCC Statement

RoHS

This product is RoHS compliant.

RCMDVI101 User Manual

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User Information

Online Registration

Be sure to register your product at our online support center:

Telephone Support

For telephone support, call this number:

User Notice

All information, documentation, and specifications contained in this manual

are subject to change without prior notification by the manufacturer. The

manufacturer makes no representations or warranties, either expressed or

implied, with respect to the contents hereof and specifically disclaims any

warranties as to merchantability or fitness for any particular purpose. Any of

the manufacturer's software described in this manual is sold or licensed as is.

Should the programs prove defective following their purchase, the buyer (and

not the manufacturer, its distributor, or its dealer), assumes the entire cost of all

necessary servicing, repair and any incidental or consequential damages

resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV

interference caused by unauthorized modifications to this device. It is the

responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation

of this system if the correct operational voltage setting was not selected prior

to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS

CORRECT BEFORE USE.

International http://eservice.aten.com

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

1-949-428-1111

RCMDVI101 User Manual

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Package Contents

The RCMDVI101 package consists of:

 1 RCMDVI101 DVI KVM over IP Switch

 1 Custom KVM Cable Set

 1 USB 2.0 Cable

 1 Power Adapter

 1 Mounting Kit

 1 User Instructions*

Check to make sure that all the components are present and that nothing got

damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation

procedures carefully to prevent any damage to the unit, and/or any of the

devices connected to it.

* Features may have been added to the RCMDVI101 since this manual was

published. Please visit our website to download the most up-to-date version.

Manual Date: 2020-08-24

All other brand names and trademarks are the registered property of their respective owners.

RCMDVI101 User Manual

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Contents

EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Chapter 1.

Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features and Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Exclusive RCM functionalities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Easy-to-Use Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Virtual Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Remote User Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 2.

Hardware Setup

Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Attaching the Bracket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Wall Mount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

DCE and DTE Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 3.

Browser Login

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

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Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Interactive Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Sidebar Submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Chapter 4.

Configuration

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Basic Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Account Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Upgrade Main Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Backup / Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Advanced Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Redundant NIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

IPv4 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

IPv6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Network Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Certificate Signing Request. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Console Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Serial Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Date / Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

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Network Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

USB IO Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Multiuser Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Exit Macro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Remote Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Remote Console Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Telnet Viewer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

About. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Chapter 5.

Accessing Remote Server

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Windows and Java Client Viewer (web access) . . . . . . . . . . . . . . . . . . . . 68

The Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

The Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Chapter 6.

The Windows Client Viewer

The WinClient Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Gamma Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

The Button Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Message Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Compose Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Virtual Media Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Virtual Media Redirection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

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The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Automatic Mouse Synchronization (DynaSync) . . . . . . . . . . . . . . 97

Manual Mouse Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Mac and Linux Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Open GUI (Configuration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Chapter 7.

Local Access

Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Laptop USB Console (LUC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Chapter 8.

The Log File

The Log File Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Chapter 9.

The Log Server

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Panel Showing Logs of the Selected Units . . . . . . . . . . . . . . . . . . . . 116

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

AP Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

IPv6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

RCMDVI101 User Manual

ix

IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Port Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Serial Port Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Installing the Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Certificate Trusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Mismatch Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Java. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Mac Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Additional Mouse Synchronization Procedures. . . . . . . . . . . . . . . . . . . . 140

Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . .142

Java Applet Viewer / Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . .142

Administrator Login Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

RCMDVI101 User Manual

x

About this Manual

This User Manual is provided to help you get the most from your system. It

covers all aspects of installation, configuration and operation. An overview of

the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the RCMDVI101 system. Its

purpose, features and benefits are presented, and its front and back panel

components are described.

Chapter 2, Hardware Setup, describes how to set up your installation.

Diagrams showing the necessary steps are provided.

Chapter 3, Browser Login, describes how to log into the RCMDVI101

with a browser, and explains the functions of the icons and buttons that appear

on the opening page.

Chapter 4, Configuration, explains the administrative procedures that are

employed to configure the RCMDVI101’s working environment.

Chapter 5, Accessing Remote Server, describes how to access the

RCMDVI101 remotely.

Chapter 6, The Windows Client Viewer, explains how to use the control

panel of the RCMDVI101.

Chapter 7, Local Access, describes how to access the RCMDVI101

locally.

Chapter 8, The Log File, shows how to use the log file utility to view the

events that take place on the RCMDVI101.

Chapter 9, The Log Server, explains how to install and configure the Log

Server.

An Appendix, provides specifications and other technical information

regarding the RCMDVI101.

RCMDVI101 User Manual

xi

Conventions

This manual uses the following conventions:

Product Information

For information about all ATEN products and how they can help you connect

without limits, visit ATEN on the Web or contact an ATEN Authorized

Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear

together in the same bracket with a plus sign between them:

[Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

 Bullet lists provide information, but do not involve sequential steps.

 Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start



Run means to

open the Start menu, and then select Run.

Indicates critical information.

International http://www.aten.com

North America http://www.aten-usa.com

RCMDVI101 User Manual

xii

This Page Intentionally Left Blank

1

Chapter 1

Introduction

Overview

The RCMDVI101 Single Port DVI KVM over IP Switch is an ATEN KVM

over IP model exclusively designed for Product Line Application, which

allows remote access of digital video, audio and virtual media via remote

control of a PC or workstation to control local production line tool. The

RCMDVI101 provides over-IP capability to the connected ATEN DVI KVM

switch (e.g. 8-Port USB DVI/Audio KVM Switch - CS1768), ATEN KE

Transmitter/ Receiver (e.g. DVI-I Single/Dual Display KVM over IP

Transmitter/Receiver - KE6900A/KE6940A), and/or LCD console (e.g. DVI

LCD Console - CL3800).

The RCMDVI101 is integrated with exclusive RCM API having various

functions for system integration and automation. The RCMDVI101 sports a

FPGA graphics processor that offers great image and video quality to enhance

OCR accuracy. Moreover, the RCMDVI101 further enhances its production

line application capability by supporting Access Control Box, USB/RS-232

Touch Panel, OSD Title Bar Notification, Multi-view, Local console priority

and RS-232 mouse.

With RCMMS, the RCMDVI101 offers Panel Array feature to monitor all

machines and offers advanced and exclusive RCM and OCR API integrated

functions for easy management. Furthermore, for security, the RCMDVI101

can pair with the optional 2XRT-0015G KVM over IP Access Control Box to

locally enable or disable remote control privilege.

For user-friendly operation, a mini USB port on the front panel is designed as

a Laptop USB Console (LUC) port. Users just simply connect a laptop to the

LUC port, and can access any computer connected to the switch for easy on-

site management. That means no additional monitor, keyboard and mouse is

required locally for routine maintenance. Additionally, the RCMDVI101’s

Virtual Media function allows a user to perform diagnostic testing, file

transfers, or apply OS/applications updates and patches from a remote console.

To ensure seamless connectivity, the RCMDVI101 is equipped with dual LAN

and dual power functionality to keep operation in the server room smooth and

efficient. The RCMDVI101 also supports microphone and speakers on the

local and remote console.

RCMDVI101 User Manual

2

Integrating all these advanced functionalities, the RCMDVI101 provides a

complete system management across different facilities and reduces number of

operators to minimize space requirements and maximizes personnel efficiency.

With its over-IP access eliminating the need to physically move legacy KVM

solution to each malfunctioning unit, providing users the ability to capture the

device display screen data as data collection for direct OCR analysis, and using

APIs for software integration applications, it is an outstanding solution for

high-tech production lines requiring durable and reliable over-IP server

management.

Chapter 1. Introduction

3

Features and Benefits

Exclusive RCM functionalities

 Supports Access Control Box – enable/disable remote control privilege

 Supports customizable API Panel Array by system integrators to monitor

all machines for operators

 Supports exclusive integrated RCM OCR API with various function for

system integrators

 OSD title bar notification – instantly notifies users if any urgent event

occurs

 Multi-view – allows viewing of multiple machines simultaneously on one

screen

 Local console priority – gives the local console the priority over remote

consoles to access the connected server

 Supports RS-232 mouse for flexible control

 Supports RS-232/USB touch panel for easy and intuitive control

Hardware

 Compact and slim design for space utility optimization

 Provides a FPGA graphics processor for better image quality and

enhanced fps (frames per second) throughput for crisp video display

response

 Complies to the RS-232 DTE/DCE standards for serial control

 Provides over-IP capability to DVI KVM switches that do not have built-

in over-IP functionality

Note: Compatible KVM Switch: ATEN DVI Single Link KVM Switches.

 Local console provides USB keyboard and mouse support

Note: Since there are a large number of keyboards/mouses with functions

specifically designed for OS other than Windows, they may not be

adapted and may have compatibility issue.

 A mini USB port on the front panel serves as a Laptop USB Console

(LUC) port

 Two 10/100/1000 Mbps NICs for redundant LAN or two IP operation

RCMDVI101 User Manual

4

 Dual Power Supply for power backup

 Supports multiplatform server environments: Windows, Mac, Sun, Linux

and VT100 based serial devices

 Virtual Media support

Note: Some of the RCMDVI101’s features may not be supported,

depending on the functionality of the cascaded KVM switch. (For

example, some switches do not support virtual media.)

 High video resolution – up to 1920 x 1200 @ 60Hz for both local and

remote consoles

 Audio support – microphone and speakers are supported on the local and

remote console

Management

 Up to 64 user accounts – up to 32 users can simultaneously share control

 Console access right management

 End session feature – administrators can terminate running sessions

 Event logging and Windows-based Log Server support

 Event Logging – the RCMDVI101 can record all events and write them to

a searchable database

 Supports instant notification of critical system events via email, SNMP

trap and Syslog

 Firmware upgradable via remote access

 Access the RCMDVI101 via a built-in serial viewer, or via third-party

software (such as PuTTY) for Telnet and SSH sessions

 Out of Band support – access the RCMDVI101 through its serial port

using a dial-up connection

 Port Share Mode allows multiple users to gain access to a server

simultaneously

 Local/Remote Share Mode conveniently grants shared or exclusive

console privilege

 Integration with ATEN CCVSR Video Session Recording Software

 Supports ATEN KVM over IP Console Station (KA8270 / KA8280 /

KA8278 / KA8288)

 DDNS – allows mapping of a dynamic IP address assigned by a DHCP

server to a host name

Chapter 1. Introduction

5

 Supports export/import of user account and configuration settings

 Supports IPv6

Easy-to-Use Interface

 Browser-based and AP GUIs offer a unified multilanguage interface to

minimize user training time and increase productivity

 Multiplatform client support (Windows, Mac OS X, Linux, Sun)

 Multibrowser support (IE, Mozilla, Firefox, Safari, Opera, Netscape)

 Browser-based UI in pure Web technology allows administrators to

perform administrative tasks without pre-installed Java software package

requirements

 Full-screen or sizable and scalable Virtual Remote Desktop

 Magic Panel with configurable function for quick launch

Advanced Security

 Smart Card/CAC Reader support

 External authentication support: RADIUS, LDAP, LDAPS and MS Active

ATEN RCMDVI101 User manual

ATEN RCMDVI101 User manual

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