GREE G17-12ESCWAC Owner's manual

Brand: GREE

Model: G17-12ESCWAC

Category: Mobile air conditioners

Type: Owner's manual

GREE G17-12ESCWAC is a window air conditioner that combines powerful cooling with an energy-efficient design. Its features include:

Cools a room up to 550 square feet
Energy Star certified
3 cooling speeds and 3 fan speeds
Remote control
Washable air filter
24-hour timer
Sleep mode

GREE G17-12ESCWAC is a window air conditioner that combines powerful cooling with an energy-efficient design. Its features include:

Cools a room up to 550 square feet
Energy Star certified
3 cooling speeds and 3 fan speeds
Remote control
Washable air filter
24-hour timer
Sleep mode

Owner’s

Manual

Write the model and serial numbers below for your records:

Model #

Serial #

Date Purchased

G17-10ESCWAC

G17-12ESCWAC

Window

Air Conditioner

Please read the entire manual carefully to

ensure proper operation of the product.

To ﬁnd an electronic version of this manual,

please visit www.greeproducts.com

Phone: 1-866-658-0466

Email: customerservice@greeproducts.com

PAGE

IMPORTANT SAFETY INFORMATION ................................................................................................. 3-4

INSTALLATION INSTRUCTIONS ........................................................................................................ 5-10

OPERATING INSTRUCTIONS .......................................................................................................... 11-14

CLEANING & MAINTENANCE ........................................................................................................ 15-16

BEFORE YOU CALL ........................................................................................................................ 17-19

WARRANTY ......................................................................................................................................... 20

TABLE OF CONTENTS

NOTICE:

Pictures within this manual are for reference only. Please refer to the actual product for the appearance.

• Use caution when unpacking and installing. Fins

may be sharp and could harm you.

• Do not stop the unit by pulling out the power plug.

This may cause electric shock or ﬁre.

• Replace immediately any part that has become

frayed or damaged. Do not use a cord that

shows damage or cracks along the length or at

the connector. A damaged power cord should

be replaced with a new cord obtained from the

manufacturer. Please contact Customer Service for

replacement options.

• Do not modify power cord length or share an outlet

with another appliance. This may cause electric

shock or ﬁre.

• Always use a dedicated power circuit. The voltage

on the outlet should match the voltage rating on the

rating plate.

• The power cord is equipped with a 3-prong

grounding plug which can only be used with a

standard 3-prong wall outlet to minimize the

possibility of electric shock hazard. Where

a 2-prong outlet is encountered, it is your

responsibility to have it replaced with a properly

grounded 3-prong wall outlet.

• Do not use the outlet if it is loose or damaged.

It may cause electric shock.

• Do not open the unit during operation. It may cause

electric shock.

• Keep away from heating appliances, ﬂammable

gas, or combustibles such as gasoline, benzene,

thinner, etc.

• Ventilate room before operating air conditioner if

there is a gas leak from another appliance.

• Never use an extension cord, surge protector, or

multi-outlet adapter with this unit.

• Plug in power cord properly. Always unplug your air

conditioner by pulling on the power plug. Grip plug

ﬁrmly and unplug to remove.

• Do not disassemble or modify the unit.

• Do not operate with wet hands.

• Do not clean with water that may run inside the

units electrical parts. This may cause failure of the

machine or electric shock.

• Do not place obstacles around air-inlets or inside of

air-outlet.

• Switch off the unit and unplug the unit before

cleaning.

• To prevent injury, when the air ﬁlter needs to be

removed, do not touch the metal parts of the unit.

• Only clean outside of the unit, use only a mild

detergent.

• The ﬁlter(s) should be checked once a month, or

every 250 hours, to see if cleaning is necessary.

Always insert the ﬁlters securely.

• Do not place heavy objects on the power cord.

Ensure that the power cord is not compressed.

• Turn off the main power switch when not using the

unit for a long period of time.

• All air conditioners contain refrigerants which,

under federal law, must be removed prior to

disposal. If you are getting rid of an old product

with refrigerants, check with the company handling

disposal about what to do.

• These R410A air conditioning systems require

contractors and technicians to use tools, equipment

and safety standards approved for use with this

refrigerant.

WARNING

Please read and understand this entire manual before attempting to assemble, operate or install your

window air conditioner unit. Use this air conditioner only as instructed in this manual. While this manual

covers a wide variety of troubleshooting, the instructions are not meant to cover every situation that may

occur. Caution and common sense are to be practiced when installing, operating or maintaining your air

conditioner.

We recommend 2 people to unpack and install.

SYMBOL INDICATES A HAZARDOUS SITUATION WHICH IF NOT AVOIDED

COULD RESULT IN SERIOUS INJURY OR DEATH.

SAFETY INFORMATION

The power cord with this air conditioner contains a current detection device designed to

reduce the risk of ﬁre. Please refer to the section “operation of current device” for details. In the

event that the power cord is damaged, it cannot be repaired. It must be replaced with a power

cord from the product manufacturer.

NOTE:

If you turn off the air conditioner, wait at least three MINUTES before turning it back on. This

prevents the unit from blowing a fuse or tripping a circuit breaker.

Operation of Current Device

The power cord contains a current device that senses damage to the power cord. To test your power cord, do the

following:

1. Plug in the Air Conditioner.

2. The power cord has TWO buttons on the 3-Prong Grounding Plug. Press the TEST button. You will notice a

click as the RESET button pops out.

3. Press the RESET button, and you will hear a click as the button engages.

4. The power cord is now supplying electricity to the unit. (On some products this is also indicated by a light on

the 3-Prong Grounding Plug).

NOTE:

• Do not use the power cord to turn the unit on or off.

• Always make sure the RESET button is pushed in for correct operation.

• The power cord must be replaced if it fails to reset when either the TEST button is pushed,

or it cannot be reset. Please contact Customer Service.

• If the power cord is damaged, then it cannot be repaired. It MUST be replaced with a new power cord.

Please contact Customer Service.

Power Cord with 3-Prong

Grounding Plug and Current

Detection Device.

• The power cord is equipped with a 3-Prong Grounding Plug which

can only be used with a standard 3-prong wall outlet to minimize the

possibility of electric shock hazard. Where a 2-prong outlet is

encountered, it is your responsibility to have it replaced with a properly

grounded 3-prong wall outlet.

• Do not use a power cord that shows damage or cracks along the

length or at the connector. A damaged power cord should be replaced

with a new cord obtained from the manufacturer. Please contact

Customer Service for replacement options.

• Do not modify power cord length or share an outlet with another

appliance. This may cause electric shock or ﬁre.

• Always use a dedicated power circuit. The voltage on the outlet

should match the voltage rating on the rating plate.

• Do not use the outlet if it is loose or damaged. It may cause electric

shock.

• Never use an extension cord, surge protector, or multi-outlet adapter

with this unit.

SAFETY INFORMATION

Electrical Information

Do not under any

circumstances cut,

remove, or bypass the

grounding prong

INSTALLATION INSTRUCTIONS

CAUTION

When handling the unit be careful to avoid cuts from any sharp metal edges

and the aluminum ﬁns on the front / rear coils.

IMPORTANT: Save these instructions for future reference.

Product failure due to any improper installation is not covered under the One Year Limited Warranty.

IMPORTANT: You MUST use the parts provided for installation as well as proper installation

procedures as described in this manual when installing this unit.

WARNING

• Observe all electrical governing codes and ordinances.

• Do not use damaged or non-standard power cords.

• Use caution during installation and maintenance.

• Use proper operation to prevent electric shock, casualty and other accidents.

• Proper installation is the responsibility of the installer. If not installed properly the warranty is void.

• All parts described must be used with no substitutions.

Selection of Installation Location

Installing the unit in the following places can be dangerous and may cause malfunction:

1. Areas with strong heat sources, vapors, ﬂammable or explosive gas, sulfated gas or volatile objects

spread in the air.

2. Near high-frequency devices such as welding machines, medical equipment, etc.

INSTALLATION INSTRUCTIONS

Requirements for Electric Connection

• Follow the Electric Safety Information when installing the unit.

• According to your local safety regulations, use a qualiﬁed power circuit.

• Do not plug into an outlet if it is loose or damaged. It may cause electric shock.

• Please make sure the power supply complies with the requirement of air conditioner. Unstable power

supply or wrong wiring may lead to electric shock, hazard or malfunction. Note: Electricity requirements

are 115V (60 Hz).

• Do not connect to the power outlet before ﬁnishing installation.

• Please make sure the outlet is always grounded effectively, otherwise it may cause electric shock.

The grounding resistance should comply with national electric safety regulations.

Before You Begin

NOTE:

• The description for installation is for the standard vertical

double hung window.

• If you need to install the air conditioner in a narrow window,

you may not need to use the Flexible Screen

sub-assembly. Please refer to requirement of window

size for details.

• All parts must be secured to ﬁrm wood, masonry, or metal.

• The electrical outlet must be within reach of the

power cord.

• Refer to the dimensions in the illustration.

INSTALLATION INSTRUCTIONS

Where to Install the Unit

• Ensure there is no obstruction near the air-inlet or air-outlet.

• Select a window where the condensation water can be dispersed easily out the back

of the unit and won’t affect others.

• The window should be able to withstand the weight of the unit.

• Select a window where noise and outﬂow air emitted by unit will not affect others.

• Select a window out of reach of children and animals.

W: 61 cm – 101.6 cm (24” – 40”)

H: 45.8 cm (18.06”) min

STORM WINDOW

A storm window frame will not allow the air conditioner to tilt

toward the outside, and it will prevent the unit from properly

draining. To adjust for this, attach a piece of wood (not

included) to the window sill.

Wood Piece: Width: 5.1 cm (2”)

Length: Long enough to ﬁt inside the window frame

Thickness: To determine the thickness, place a piece of

wood on the window sill to make it 1.3 cm (1/2”) higher than

the top of the storm window frame or vinyl frame. Attach

securely with nails or screws (not included).

Storm

window

Frame

5.1 cm (2”) piece

of wood

1.3 cm (1/2”)

INSTALLATION INSTRUCTIONS

Parts and Tools Needed

Foam

Insulation (2)

Type A

Screws (4)

Frame Locking

Bracket (2)

Fixed Bracket

for Window (1)

AAA

Batteries

Remote Control

Type B

Screws (6)

Flexible Screen

Panel Seal (2)

Flexible Screen (2)

Upper Guide Rail

Window Unit

Window Sill And Sash Seal

(With Adhesive) (2)

Flathead screwdriver Foam Top Gasket

(Without Adhesive)

Top Mounting Rail

Seal Strip

Power Plug

Air-Outlet Frame

Parts List

Upper Guide Rail Location*

Control Panel

Power Cord

Air-Inlet Panel

Fan Direction Adjusting Rod

*Upper guide rail may be attached on some units

To install the Upper Guide Rail, peel off the

back side of the Top Mounting Rail Seal

Strip and align

it on the bottom edge of the upper guide rail.

Press the Top Mounting Rail Seal Strip onto

the Guide Rail to fully seal. Use 4 Type A Screws to attach the Upper Guide Rail onto

the outer case of the air conditioner unit.

*Upper guide rail may be attached on some units

Before installing the Flexible Screens, place one

Flexible Screen Seal on the left side of the LEFT

screen and right side of the RIGHT screen as shown.

To install the Flexible Screens, ensure that the sides

marked LEFT and RIGHT are installed into the left and

right side of the unit. A) Hold Frame with one hand while extending Flexible

Screen with other hand. Slide edge of Flexible Screen

into track on side of unit.

B) Slide the upper and lower ends of the Flexible

Screen Frame into the Upper and Lower Guide Rails.

Upper Guide Rail Upper Guide Rail*

Left

Right

Top

Mounting

Rail Seal

Strip

Flexible Screen

Flexible Screen Seal

Upper Guide Rail

Frame

3 4

1 2

INSTALLATION INSTRUCTIONS

Lower Guide Rail

NOTICE:

This picture is for reference only. Please refer to the actual product for the appearance.

Remove

backing

from seal

strip

Note: For

safety,

all four screws

must be

SECURELY

fastened.

Window

Sill

Window

Sash

Screws

Frame Locking Brackets (2)

Left Right

To install the Window Sill & Sash Seal, cut the

seal to ﬁt the length of the window. Peel off the

backing, and attach to window sash and window

sill.

Place the air conditioner on the sill with the Lower

Guide Rail against the back edge. Center the unit,

and close the window securely behind the Upper

Guide Rail. The unit should be slightly tilted to the

outside. Use a level: about 1/3 bubble will show

correct slant.

To install the ﬁxed bracket, attach the bracket to the

window side sash with one Type B Screw. This

prevents broken glass or damage to the windows.

Front View

Side View

Vinyl

Window

Wooden

Window

NOTE: Top Rail and sliding panels at each side are offset to provide the proper pitch to the

rear of .8 cm (5/16”). This is necessary for proper condensed water utilization and drainage. If

you are not using the side panels for any reason, this pitch to the rear must be maintained.

Extend the left and right Flexible Screens to the

window sashes. Attach 3 Type B Screws in holes in

the upper panel. Install the Frame Locking Brackets

between the bottom of the Flexible Screen and the

window sill, attach with 2 Type B Screws.

Window Sill &

Sash Seal

(With Adhesive)

Note: In order to prevent the window

sill from splitting drive the pilot holes before

inserting the screws.

Note: To install the air conditioner onto

the window sill, it is recommended to use 2

PEOPLE.

INSTALLATION INSTRUCTIONS

NOTICE:

This picture is for reference only. Please refer to the actual product for the appearance.

BACK FRONT

Upper Guide

Rail

Lower Guide

Rail

Window Frame

Horizontal or inclined about 3°

Insert the Foam Top Gasket between the glass

and the window to prevent air from getting into

the room. If the strip does not properly ﬁt to your

window, obtain appropriate material at a local store

to provide a proper seal.

After ﬁnishing installation, measure the width between

the outer case of the air conditioner and the window

frame (see Figure 10, length).

Locate the Foam Insulation from the packaging.

Cut the insulation into a rectangular shape to

match the width as measured in ﬁgure 10.

Remove adhesive from back of Foam Insulation.

Stick the installation evenly on the ﬂexible screen.

Cover the ﬂexible screen completely.

9 10

11 12

Width

Foam Top Gasket (Without Adhesive)

INSTALLATION INSTRUCTIONS

NOTICE:

This picture is for reference only. Please refer to the actual product for the appearance.

Note: Be sure to measure each screen, as

the length could be different on each side.

i-Feel LCD Remote Control

The remote acts as a separate thermostat for enhanced comfort. The mini thermostat in the remote

control can sense its surrounding temperature and transmit the signal back to the unit. The unit will

cool the room until the desired temperature is met at the location of the remote. Maximum transmission

distance of remote from unit is 8 m (26 ft).

Programmable Digital Thermostat

For precise comfort control. Select the exact desired temperature for maximum comfort.

24 Hour Programmable Clock Timer

While in OFF mode enables user to set a speciﬁc time for the unit to turn on. When in ON mode, enables

user to set a speciﬁc time for unit to turn off.

3 Speed Fan & Auto Fan

Allows more settings for maximum comfort. Auto fan automatically sets the fan speed based on the

current room temperature and thermostat setting

Evaporative Dehumidiﬁer (Dry Mode)

Reduces and evaporates unwanted moisture without extra cooling.

Sleep Mode

Automatically increases the set temperature 2° after the ﬁrst hour and another 2° after the second hour.

This feature limits compressor usage and conserves energy.

Energy Saver Mode

Automatically shuts off both compressor and fan when desired temperature is reached, to conserve

energy.

Loss of Power Protection with Auto Restart

Remembers all settings when power is interrupted. As soon as power is restored, the A/C will operate in

the mode, temperature and settings prior to power loss.

Gold Shield

Anti-corrosion coating prevents condenser ﬁn corrosion.

NOTE: The default temperature reading on the display is degree Fahrenheit (°F). To change the display to degree Celsius

(°C), press the Mode and Temp Decrease buttons together and hold for 3 seconds when the remote is turned off. Repeat

the process to change back to degree Fahrenheit (°F). This cool-only air conditioner was not designed for freezing outdoor

conditions. Do not use in freezing outdoor conditions.

OPERATING INSTRUCTIONS

Features of Your Window Air Conditioner

Light indicates the unit is in the

temperature or delay Time Set Mode

REF# BUTTON FUNCTION

1 Power Turns air conditioner On and Off.

2Mode Press this button to select a mode from the following options:

AUTO - COOL - ENERGY SAVER - FAN - DRY

3Fan Speed Press this button to select desired fan speed:

AUTO - LOW - MED - HIGH

4Timer

Timer can be set in 0.5 hour increments, below 10 hours. Timer can be set in 1 hour

increments, above 10 hours. Range is 0.5 to 24 hours.

ON: Timer can be set when unit is OFF. When timer reaches ON, the unit will turn on.

OFF: Timer can be set when unit is ON. When timer reaches OFF, the unit will turn off.

5Filter Check This light will appear when unit has operated for 250 hours. Clean ﬁlter per Maintenance section. After

ﬁlter is cleaned, press Filter Check button to clear.

6▲

▼

COOL or ES Mode: Use to set temperature. Pressing (▲) or (▼) button once will increase

or decrease set temperature by 1°F.

TIMER Mode: Use to increase/decrease time increments by 0.5 hours.

OPERATING INSTRUCTIONS

Function & Control Display

DESCRIPTION FUNCTION

Auto Fan Mode In this mode, fan speed will automatically adjust to provide optimum comfort with the set temperature.

Cannot be used when in FAN only mode.

Cool

Mode

Air conditioner operates under COOL mode. Cooling indicator will be on.

Press Fan Speed button to adjust the fan speed.

Energy

Saver

Mode

Air conditioner operates under ES mode. ES indicator will be on. Press Fan Speed button to adjust the

Fan speed.

Fan Only Mode Fan Speed button to adjust the Fan speed. Air Conditioner does not cool in this mode.

Dry Mode Unit runs in low fan speed for dehumidiﬁcation. DRY Mode indicator will be on. Fan speed cannot be

adjusted.

Display Shows the room temperature or time remaining on the Delay Timer. Shows the room

Temperature while setting the temperature in COOL, DRY*or ENERGY SAVER modes.

Cooling indicator

SE indicatorfan

Fan indicator

Dry indicator

Auto speed indicator

High speed indicator

Medium speed indicator

Low speed indicator

5Auto

High

Med

Low

Cool

Energy Saver

Fan Only

Dry

Mode

Set

Temp/Time

POWER

Timer

Filter Check

Fan

Speed

OPERATING INSTRUCTIONS

DESCRIPTION FUNCTION

ON/OFF Button Turns air conditioner On and Off. Turning on the unit with remote controller,

the unit will operate in ENERGY SAVER mode.

Mode Button Press the button to select a mode from the following options:

AUTO - COOL - ENERGY SAVER - FAN - DRY

- / + Press (+) or (-) button to increase or decrease set temperature by 1ºF. Hold (+) or (-) button for 2

seconds to quickly adjust the temperature. In AUTO Mode, set temperature is not adjustable.

Fan Button This button is used for setting Fan Speed in the sequence that goes from

AUTO — LOW — MED— HIGH

Sleep Button Press this button to operate in SLEEP mode. Press it again to cancel. This function is available in

COOL, DRY and ENERGY SAVER mode to maintain the most comfortable temperature.

Timer Button Press this button to initiate AUTO-ON/AUTO-OFF timer

Press this button twice to cancel auto-timer

i-Feel Button

i-Feel function will activate after pressing this button. This will work with the rooms ambient

temperature, sending the remote programmed thermostat temperature to the unit every 10 minutes If

power is lost this function will need to be reset.

Speed This shows Fan Speed in the sequence that goes from

AUTO — LOW — MED— HIGH

Lock Feature Press (+) or (-) button to LOCK or UNLOCK the keyboard.

Remote Control Operation

OPERATING INSTRUCTIONS

NOTICE:

• The distance between remote and receiving window should be no more than 8 m

(26 ft.), and there should be no obstacles between them.

• When not using the remote control for extended periods of time, please take out

the batteries.

Adjust the air frame left or right to

direct the air ﬂow according to the

user’s preference.

Adjust the air frame up or down

to direct the air ﬂow according to

the user’s preference.

OPERATING INSTRUCTIONS

Air Flow Adjustment

NOTICE:

This picture is for reference only. Please refer to the actual product for the appearance.

Air outlet frame

Cleaning the Filter

• To open the panel, pull the grooves at both sides of

the panel to open the panel to the angle shown in

Fig. 1.

• Remove and clean the ﬁlter by using a duster or a

damp clean cloth. If the ﬁlter is dirty, you can use

warm water with mild soap, lay to dry. Do not use

hairdryer or other any other drying device.

• Once ﬁlter is completely dry, re-install the ﬁlter, and

then close the panel cover tightly as shown in Fig. 2

• Do not operate the air conditioner when the ﬁlter is

not installed.

Maintenance

• Check the ﬁlter once every month or approximately

250hrs of use, to see if cleaning is necessary. If

there is a lot of dust in the operation environment,

then clean more frequently.

• Do not touch the metal ﬁns in the air conditioner

when removing the ﬁlter.

• To clean panel surface, wipe with a soft dry cloth.

• Check the coils on the outdoor side of unit

periodically

to ensure they are not clogged with dirt or debris.

WARNING

• Turn off the air conditioner and disconnect the power cord from outlet before cleaning the

air conditioner to avoid electric shock.

• Do NOT wash the air conditioner with water to avoid electric shock.

• Do NOT use harsh cleansers to clean the air conditioner.

• To prevent injury, when the air ﬁlter needs to be removed, do not touch the metal parts of the unit.

CLEANING AND MAINTENANCE

Fig. 1

Fig. 2

Front Panel

NOTICE:

This picture is for reference only. Please refer to the actual product for the appearance.

Filter

Remote Control Battery Replacement

Signal Sender

Remove

Battery Cover

Reinstall

AAA Battery

Replacement of Batteries in Remote Control

1. Press the back side of remote control marked with OPEN, as shown in the ﬁgure, and then push out

the BATTERY COVER of battery box along the arrow direction.

2. Replace two (AAA 1.5V) dry batteries, and make sure the position of “+” polar and “-” polar are

correct.

3. Reinstall the BATTERY COVER of battery box.

CLEANING AND MAINTENANCE

NORMAL SOUNDS

The below describe normal sounds, you may hear while operating your air conditioner. These are not

malfunctions of the unit. Contact Customer Service with any malfunction questions.

High Pitched Sounds:

The high efﬁciency compressor may make a high pitched noise during the cooling mode.

Vibrating Sounds:

If the unit isn’t installed properly or if the wall or window construction is poor, the unit may vibrate and

make noise.

Gurgling or Hissing Sounds:

You may hear these sounds when the refrigerant is passing through the evaporator.

Pinging or Droplet Sounds:

When droplets of water hit the condenser during normal operation it may cause pinging or droplet

sounds.

WARNING

If the below errors occur, please turn off the air conditioner and disconnect the power cord from the

outlet immediately.

Please contact Customer Service at once.

• Power cord is overheating or damaged.

• Abnormal sound during operation.

• Burning smell.

• Power cord test or reset button often bounces automatically.

• Water leakage at front of unit.

Do not attempt to repair or reﬁt the air conditioner.

Operating the air conditioner under these conditions can cause further malfunctioning, electric shock,

or a ﬁre hazard.

BEFORE YOU CALL

If any of the following Malfunction Codes appear, please call Customer Service.

IF THESE SOLUTIONS FAIL, PLEASE CALL 1-866-658-0466 FOR GREE CUSTOMER SERVICE

BEFORE YOU CALL

MALFUNCTION CODE SOLUTION

Please contact Customer Service.

Malfunction Code

IF THESE SOLUTIONS FAIL, PLEASE CALL 1-866-658-0466 FOR GREE CUSTOMER SERVICE

BEFORE YOU CALL

: PROBLEM SOLUTION

Air conditioner will not operate

Wall plug is not properly connected. Push plug ﬁrmly into the wall socket.

Plug current device is tripped. Press RESET button (located on the power

cord plug).

House fuse is blown and/or tripped. Check circuit breaker/replace fuse.

Air from unit does not feel cold enough

Room temperature is below 60 ºF (16 ºC). Cooling may not occur if room

temperature is below 60 ºF (16 ºC).

Make sure nothing is obstructing the unit; furniture, curtains, blinds.

Check for open furnace registers or cool air returns.

Make sure ﬁlter is clean. (see Maintenance section)

RESET unit. Adjust temperature to lower setting.

Compressor shut off due to changing modes. Wait 5 minutes,

compressor will turn back on when unit is set on COOL mode.

Room is not cooling- ice forming on back of unit On models with touch pad controls set the unit at High FAN mode or

High COOL mode and adjust the thermostat to a higher temperature.

Room is not cooling- no ice on back of unit

Air restricted due to dirty air ﬁlter. Remove ﬁlter(s) and clean.

Temperature is set too high. Turn temperature setting down.

Air louvers are not adjusted properly. Check and adjust louvers to direct

air ﬂow.

Air ventilation is blocked/ hindered. Remove any object blocking air ﬂow/

(drapes, blinds, furniture etc.).

Other doors and/or windows open allowing cool air to escape room.

Air conditioner rapidly turns on and off Air restricted due to dirty air ﬁlter. Remove ﬁlter and clean.

Unusual noise when unit is cooling See “Normal Sounds” Sections

Window vibrations: improper installation. Refer to Installation Instructions.

Water dripping inside when unit is cooling Improper installation. Refer to installation instructions.

Water dripping outside when unit is cooling Unit is removing a large quantity of moisture from the room. This

occurrence is normal in excessively humid, hot weather.

Remote sensing deactivating (some models)

Remote control is outside of range of the unit. Place remote within 8 m

(26 ft.) of the unit.

Remote control signal is obstructed- remove any item blocking front of unit.

Low batteries. Replace batteries on remote control.

WARRANTY STATEMENT

In order to make your Warranty Claim:

Please call 1-866-658-0466 or email us at customerservice@greeproducts.com

This product is warranted for a period of 1 year after date of purchase.

Customer must possess this Warranty Statement along with a copy of the original receipt of purchase,

serial number and date of purchase.

Warranty only covers new products purchased from authorized dealers or retailers. It does not include

used, salvaged, refurbished products or unauthorized Internet sales.

THIS WARRANTY DOES NOT COVER:

Commercial use.

Damage done to the unit while in possession of the consumer; not caused by a defect.

Damage caused by improper installation, delivery, maintenance and failing to follow the proper

instructions provided by the manual.

Damage caused by modiﬁcations to the product or unreasonable use.

Damage caused by replacement of house fuses or resetting circuit breakers.

Damage caused by repairs or alterations.

Damage caused after delivery.

Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or

handling of either defective parts, or replacement parts, or new units.

Exclusion of Implied Warranties:

GREE is not responsible for any consequential or incidental damages. GREE’s liability will not exceed the

retail value of the Air Conditioner unit.

This warranty does not cover, and is not intended to exclude any liability on the part of GREE, whether

under this warranty or implied by law for any indirect or consequential damages for breach of warranty.

Some states may not allow the exclusion or limitation so this limitation may not apply to you.

For your own records, please attach a copy of your sales receipt to this manual. Also, please ﬁll in the

below:

Retailer:

Model #:

Purchase Location:

Purchase Date:

Serial Number:

One Year Limited Warranty

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GREE G17-12ESCWAC Owner's manual

Brand: GREE

Model: G17-12ESCWAC

Category: Mobile air conditioners

Type: Owner's manual

GREE G17-12ESCWAC is a window air conditioner that combines powerful cooling with an energy-efficient design. Its features include:

Cools a room up to 550 square feet
Energy Star certified
3 cooling speeds and 3 fan speeds
Remote control
Washable air filter
24-hour timer
Sleep mode

Download PDF

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GREE G17-12ESCWAC Owner's manual

GREE G17-12ESCWAC Owner's manual

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