Nespresso Citiz Series User manual

S E R V I C E  M A N U A L

C I T I Z  C O F F E E  M A C H I N E S

Citiz EF483/484

Citiz&milk EF485/486

Citiz&Co EF487/488

Version1.2en

Citizservicemanual

2

C O N T E N T S

1 GeneralSafetyNotes........................................................................................ 6

2 Modeloverview ...................................................................................................7

2.1 Modelrange ....................................................................................................... 7

2.2 Coreunitversions ..............................................................................................8

3 MainComponents .............................................................................................. 9

3.1 Overviewcoreunit,Drange ..........................................................................9

3.1.1 Interiorviewcoreunit,Drange...........................................................10

3.2 Overviewcoreunit,Crange ........................................................................11

3.2.1 Interiorviewcoreunit,Crange...........................................................12

3.3 OverviewmodelCitiz .....................................................................................13

3.4 OverviewmodelCitiz&milk .......................................................................... 14

3.4.1 OverviewmilkfrotherAERO3...............................................................15

3.5 OverviewmodelCitiz&Co ............................................................................16

3.6 FluidSystem.................................................................................................... 17

3.6.1 Watercircuitdiagramofcoreunit(allCitizversions)..............................17

3.6.2 WatercircuitofmodelsCitiz/Citiz&milk............................................... 18

3.6.3 WatercircuitofmodelCitiz&Co ............................................................19

4 TechnicalData .................................................................................................. 20

4.1 RatingPlates....................................................................................................20

4.1.1 Examplesofbrandspecificratingplates ................................................20

4.1.2 Ratingplatedetails .................................................................................23

4.1.3 Ratingplateofmilkfrother(modelCitiz&milk) ......................................24

4.2 Summaryoftechnicaldata............................................................................... 25

4.2.1 Technicaldataofcoffeemachines ......................................................... 25

4.2.2 Technicaldataofmilkfrother(modelCitiz&milk)..................................27

4.2.3 DimensionsandweightmodelCitiz......................................................28

4.2.4 DimensionsandweightmodelCitiz&milk ...........................................29

4.2.5 Dimensionsandweightmilkfrother......................................................29

4.2.6 DimensionsandweightmodelCitiz&Co .............................................30

5 Operation............................................................................................................ 31

5.1 Generalinformation.......................................................................................... 31

5.2 Statusindication...............................................................................................31

5.2.1 Statusindicationofcoffeemachine ........................................................ 31

5.2.2 StatusindicationofmilkfrotherAERO3.................................................. 33

5.3 Machinemodes................................................................................................34

5.3.1 MachinemodesofCitizcoffeemachines...............................................34

5.3.2 MachinemodesofmilkfrotherAERO3...................................................35

5.4 Program/resetfilluplevel............................................................................... 36

5.4.1 Programmingthefilluplevel................................................................... 36

5.4.2 Resettingthefilluplevel ......................................................................... 36

5.5 Emptywatersystem.........................................................................................37

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6 Maintenance ...................................................................................................... 38

6.1 Dailymaintenanceandcleaning ...................................................................... 38

6.1.1 Beforefirstcoffeeoratthestartofday.................................................. 38

6.1.2 Afterlastcoffeeorattheendofday....................................................... 39

6.1.3 MilkfrotherofmodelCitiz&milk ............................................................ 40

6.2 Descaling ......................................................................................................... 41

6.2.1 DescalingprocedureformodelsCitizandCitiz&milk ........................... 41

6.2.2 DescalingprocedureformodelCitiz&Co.............................................. 45

7 Troubleshooting ............................................................................................... 49

7.1 Checklistforcoffeemachine(allmodels) ....................................................... 49

7.2 Checklistformilkfrother ................................................................................. 51

8 Repairs............................................................................................................... 52

8.1 Safetyinstructions........................................................................................... 52

8.2 Repairandmountingtips ................................................................................. 52

8.3 Toolsandaccessories ..................................................................................... 55

8.4 PlatformdisassemblymodelCitiz.................................................................. 56

8.4.1 Generaldisassembly .............................................................................. 56

8.4.2 Replacingwatertankconnector ............................................................. 59

8.4.3 Replacingmainsswitch .......................................................................... 60

8.4.4 Replacingpowercord ............................................................................. 62

8.4.5 Removingcoreunit................................................................................. 64

8.5 PlatformdisassemblymodelCitiz&milk ....................................................... 67

8.5.1 Generaldisassembly .............................................................................. 67

8.5.2 Replacingwatertankconnector ............................................................. 71

8.5.3 Replacingmilkfrotherconnector ............................................................ 73

8.5.4 Replacingmainsswitch .......................................................................... 74

8.5.5 Replacingpowercord ............................................................................. 75

8.5.6 Removingcoreunit................................................................................. 77

8.6 PlatformdisassemblymodelCitiz&Co......................................................... 80

8.6.1 Generaldisassembly .............................................................................. 80

8.6.2 Replacingwatertankconnector ............................................................. 84

8.6.3 Replacingmainsswitch .......................................................................... 85

8.6.4 Replacingpowercord ............................................................................. 87

8.6.5 Removingcoreunits ............................................................................... 89

8.7 Disassemblyofcoreunit,Crange................................................................. 91

8.7.1 Generaldisassembly .............................................................................. 91

8.7.2 Replacingcompactbrewingunit............................................................. 96

8.7.3 Replacingpump...................................................................................... 98

8.7.4 Replacingflowmeter ............................................................................ 101

8.7.5 Replacingautomaticprimingdevice(APD) .......................................... 102

8.7.6 ReplacingthermoblockwithNTCsensorandfinewirefuse(s) ............ 104

8.7.7 Replacingelectroniccontrolboardwithbuttonprints ........................... 107

8.8 Disassemblyofcoreunit,Drange............................................................... 109

8.8.1 Generaldisassembly ............................................................................ 109

8.8.2 Replacingelectroniccontrolboardwithbuttonprints ........................... 116

8.9 Wiringdiagrams ............................................................................................. 118

8.9.1 WiringdiagramsmodelCitiz............................................................... 118

8.9.2 WiringdiagramsmodelCitiz&milk,EF 485 /486 ............................. 124

8.9.3 WiringdiagramsmodelCitiz&Co,EF487/488 ............................... 128

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9 Functiontests ................................................................................................. 130

9.1 Safetyinstructions..........................................................................................130

9.2 Requiredequipment.......................................................................................130

9.2.1 Overview ............................................................................................... 130

9.2.2 Pressureadapter ..................................................................................131

9.3 Measureflowrate........................................................................................... 132

9.4 Pressureandleakagechecks ........................................................................ 133

9.4.1 Preparations..........................................................................................134

9.4.2 Testrun ................................................................................................. 135

9.5 Measurecoffeetemperature.......................................................................... 136

9.6 Milkfrothertests.............................................................................................138

9.6.1 Measurehotmilktemperature .............................................................. 138

9.6.2 Measuremilkfrothratio ........................................................................138

9.7 NTCtemperaturesensorfunctionality............................................................ 139

9.8 Protectiveearth(PE)continuitytest...............................................................141

9.8.1 Whatcoffeemachinehastobetestedandwhen? ............................... 141

9.8.2 General .................................................................................................141

9.8.3 Testsequence ...................................................................................... 142

9.8.4 Whattodoiftheprotectiveearthcontinuitytestfails............................143

9.9 Protectiveinsulationtest ................................................................................ 144

9.9.1 Whatcoffeemachineshavetobetestedandwhen? ...........................144

9.9.2 General .................................................................................................144

9.9.3 Testsequence ...................................................................................... 145

9.9.4 Whattodoiftheinsulationtestfails .....................................................147

10 ExplosionDrawings......................................................................................148

10.1 ModelCitiz,coreunitDrange(EF483)....................................................... 148

10.2 ModelCitiz,coreunitCrange(EF484)....................................................... 149

10.3 ModelCitiz&milk,coreunitDrange(EF485)............................................150

10.4 ModelCitiz&milk,coreunitCrange(EF486)............................................151

10.5 ModelCitiz&Co,coreunitDrange(EF487)..............................................152

10.6 ModelCitiz&Co,coreunitCrange(EF488)..............................................153

11 PartsList ..........................................................................................................154

12 Notes .................................................................................................................158

Citizservicemanual

5

P R E F A C E

Thepurposeofthisservicemanualistoprovidetheservicepersonnelwithallnecessary

informationwithregardstocorrecthandling,maintenanceandrepairoftheCitizcoffee

machinetypesEF483/484,EF485/486andEF487/488.

Thismanualshouldbeusedbythetechniciansasavaluableaidtoguaranteethe

permanentreadinessforuseofthemachines.Inordertotakefulladvantageofallthe

functions,itisabsolutelynecessarytofollowtheinstructionsinthismanual.

ForfastaccesstoinformationdirectlyfromthePCorMACmonitor,this servicemanual

isavailableasPDFfileandcanbedownloadedfromthe

Nespresso

technicalwebsite

underhttps://business.nespresso.com.

TherequiredutilitysoftwaretoreadPDFfiles(AdobeReader

®

)forPCsandMAC

computerscanbedownloaded(under http://www.adobe.com)forfreepleaseclickthe

logo:

C O N T E N T  U P D A T E S

Version1.2

• Chapter"Functiontests":correctionoftheprotectiveinsulationtest(connectionof

thetestequipmenttobothneutralandphasepinsinsteadofgroundpin).See

subtitle"Testsequence"onpage145,steps1till3(connectionofthemeasuring

cable).

• Servicemanualisavailableinadditionallanguages:French,German,Spanishand

Italian

Version1.1

• Firstreleasedservicemanualversion,inEnglishonly.

Version1.0

• Testversionforproofreading,inEnglishonly.

Pleasekeepthis

manualtogetherwith

thecorresponding

servicedocumentation.

Thiswayyouareassured

tohavethenecessary

information.

2PDFversionsofthis

servicemanualcan

beselected:

• Ahighlycompressed

versionwithlowpicture

resolutionandsmallfile

size.

• Aversioninprintquality

withhyperlinks,butwith

bigfilesize.

Theversionnumber

ofthisservicemanual

isprintedonthelower

rightcornerofthefront

page.

Citizservicemanual

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G E N E R A L  S A F E T Y  N O T E S

1 G E N E R A L  S A F E T Y  N O T E S

Asanadditionalsafetymeasure,theuseofaresidualcurrentdevice(RCD),alsocalled

thegroundfaultcircuitinterrupter(GFCI),intherepaircentreishighlyrecommended.

Riskoffatalelectricalshockandfire!

Mainsvoltageinsidethecoffeemachine.

• Unplugappliancebeforecleaning.

• Nevercleanwetorimmerseplug,cordorapplianceinanyfluid.

• Disconnectthemainsplugbeforedisassemblytheappliancemust

befreeofvoltage.

Thisdevicedoes

notprotectagainst

electricalshockdue

tocontactwithbothcir

cuitconductors.

Exampleillustrations

oftypicaldevices.

UseaGFCIwithatrip

levelof46mA(USA)

resp.aRCDwithatrip

levelof1530mA(Europe).

Atriplevelabove30mA

providesonlyverylimited

protectionagainstharm

fromanelectricshock.

1) RCDprotectedsocketoutlet

2) PluginRCDunit

3) GFCIsocket

4) PluginGFCI

Dangerofburns!

Hotpartsandwaterunderpressureinsidethecoffeemachine

(particularlyinthethermoblock).

• Letcoffeemachinecooldownbeforecleaningordisassembly.

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M O D E L  O V E R V I E W

2 M O D E L  O V E R V I E W

2.1 Modelrange

WithcoreunitDrange:WithcoreunitCrange:

Eachmodel

 hasaspecialplatform

 isavailablein2differentdesigns,dependingonthecoreunitversion(CorDrange).

1) Citiz

2) Citiz&milk

3) Citiz&Co

Acoreunitisthe

actualcoffee

machine,mountedon

aplatform.

Citizservicemanual

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M O D E L  O V E R V I E W

2.2 Coreunitversions

Drange Crange

Thiscomparison

helpstoidentifythe

coreunitversion.

1) Coffeeoutlet

2) Closinghandle

3) Coffeebuttons

4) Cupholder

Thereareadditional

differencesbetween

the2versions(cov

ers,wiringetc.)notmen

tionedinthetable.

Differentcomponents Drange Crange

Coffeeoutlet(1) conturedcoffeeoutlet "flat"coffeeoutlet

Closinghandle(2) chromiumplatedclosinghandle blackclosinghandle

Coffeebuttons(3)

arrangedonbothsidesofthe

closinghandle

arrangedbehindtheclosing

handle

Cupholder(4) cupholderwithslottedrecesses cupholderwithcircularrecesses

Citizservicemanual

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M A I N  C O M P O N E N T S

3 M A I N  C O M P O N E N T S

3.1 Overviewcoreunit,Drange

Forplatformcompo

nentsrefertomodel

overview.

1) Cupsupport

2) Wastewatercontainer

3) Capsulecontainer(usedcapsules)

4) Coffeenozzle

5) Steamcover

6) Closinghandle

7) Button"smallcup"(Espresso)

8) Button"largecup"(Lungo)

9) Sidepanelsleft/right

10)Rearcover

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M A I N  C O M P O N E N T S

3.1.1 Interiorviewcoreunit,Drange

1) Buttonprints

2) Capsulebay

3) Brewingunit(TMBU,TolkienMini

BrewingUnit)

4) Pump(InvensysCP4/SP)

5) Flowmeter(FHKSC12)

6) Electroniccontrolboard

(withprotectivecovers)

7) Selfprimingdevice(APD)

8) NTCtemperaturesensor

9) Thermoblock(EF2003)

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M A I N  C O M P O N E N T S

3.2 Overviewcoreunit,Crange

1) Cupsupport

2) Wastewatercontainer

3) Capsulecontainer(usedcapsules)

4) Sidepanel,left

5) Sidepanel,right

6) Coffeenozzle

7) Steamcover

8) Closinghandle

9) Button"smallcup"(Espresso)

10)Button"largecup"(Lungo)

11)Topcover

12)Rearcover

Citizservicemanual

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M A I N  C O M P O N E N T S

3.2.1 Interiorviewcoreunit,Crange

1) Capsulebay

2) Brewingunit(TMBU,TolkienMini

BrewingUnit)

3) Buttonprints(undertopcover)

4) Pump(InvensysCP4/SP)

5) Flowmeter(FHKSC12)

6) Electroniccontrolboard

(withprotectivecovers)

7) Selfprimingdevice(APD)

8) NTCtemperaturesensor

9) Thermoblock(EF2003)

Citizservicemanual

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M A I N  C O M P O N E N T S

3.3 OverviewmodelCitiz

Thisisthebasicmodelwiththesmallestplatform(9).

Thedripgrid(1)

 existsin2versions,

 matcheswiththecupholderofthecoreunitversion(e.g.circularrecesses).

Thismodelispictured

withaCrangecore

unit.

1) Dripgrid

2) Driptray

3) Coreunit(e.g.Crange)

4) Watertankcover

5) Watertank

6) Watertankconnector

7) Powercord

8) ON/OFFswitch(mainsswitch)

9) Platform

Thecoreunitsof

modelCitizandCitiz

&milkarenotcom

patibleduetodifferent

electroniccontrolboards.

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M A I N  C O M P O N E N T S

3.4 OverviewmodelCitiz&milk

Theplatformofthismodelisequippedwithamilkfrother(8).

Thedripgrid(1)

 existsin2versions,

 matcheswiththecupholderofthecoreunitversion(e.g.circularrecesses).

Thismodelispictured

withaCrangecore

unit.

1) Dripgrid

2) Driptray

3) Platform

4) Storageplacesforwhisks

5) Coreunit(e.g.Crange)

6) Watertank

7) Watertankcover

8) Milkfrother(Aero3)

9) Lid

10) Milkfrotherstartbutton

11) Watertankconnector

12) Powercord

13) Milkfrotherconnector

14) ON/OFFswitch(mainsswitch)

15) Cupstorage(removable)

Thecoreunitsof

modelCitizandCitiz

&milkarenotcom

patibleduetodifferent

electroniccontrolboards.

Citizservicemanual

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M A I N  C O M P O N E N T S

3.4.1 OverviewmilkfrotherAERO3

Theinsideofthejug(3)

 haslevelmarks(6),

 issurfacecoatedforeasycleaning.

Themilkfrother

AERO3ispartofthe

standardequipment

ofthemodelCitiz&milk.

1) Lid

2) Seal

3) Jug

4) Powerplug

5) Startbutton(red/bluebacklighted)

6) Indicationof2max.milklevels

(120ml/240ml)

7) Mixerforhotmilk

8) Springwhiskformilkfoam

Citizservicemanual

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M A I N  C O M P O N E N T S

3.5 OverviewmodelCitiz&Co

Thedripgrid(1)

 existsin2versions,

 matcheswiththecupholderofthecoreunitversion(e.g.circularrecesses).

Thismodelispictured

withaCrangecore

unit.

1) Driptray

2) Dripgrid

3) ON/OFFswitch(mainsswitch)

4) Powercord

5) Coreunits(e.g.2xCrange)

6) Watertank

7) Watertankcover

8) Platform

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M A I N  C O M P O N E N T S

3.6 FluidSystem

3.6.1 Watercircuitdiagramofcoreunit(allCitizversions)

Legend:

Theselfprimingdevice(4)

 allowsthepumptosuckwaterwhenitisfilledwithair(newmachine,emptywater

tanketc.)

 removesairbubblesfromthewatercircuit

 feedsawater/airmixbackintothewatertank.

1) Watertank

2) Flowmeter

3) Pump

4) Selfprimingdevice

5) Thermoblock

6) Minibrewingunit(MBU)

7) Capsulecontainer

8) Wastewatercontainer

9) Driptray

Freshcoldwater

Freshhotwater

Coffee

Waste/dripwater

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3.6.2 WatercircuitofmodelsCitiz/Citiz&milk

1) Watertank

2) Watertankconnector

3) Selfprimingdevice

4) Thermoblock

5) Flowmeter

6) Coffeeoutlet

7) Brewingunit

8) Pump

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M A I N  C O M P O N E N T S

3.6.3 WatercircuitofmodelCitiz&Co

1) Watertank

2) Pump

3) Brewingunit

4) Coffeeoutlet

5) Flowmeter

6) Thermoblock

7) Watertankconnector

8) Selfprimingdevice

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T E C H N I C A L  D A T A

4 T E C H N I C A L  D A T A

4.1 Ratingplates

4.1.1 Examplesofbrandspecificratingplates

Nespresso,EUversion

Thetypeplatecanbe

foundatthebottomof

thecoffeemachine’s

platform.

Thisoverviewshows

examplesofvarious

brandsandissubject

toalterations.

EF484CitizC110red EF483CitizD110black

EF486Citiz&milkC120red EF485Citiz&milkD120black

EF488Citiz&CoC130red EF487Citiz&CoD130black

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