Copystar TASKalfa 4551ci User guide

KYOCERA Net Admin

User Guide

Legal Notes

Unauthorized reproduction of all or part of this guide is prohibited.

The information in this guide is subject to change without notice.

We cannot be held liable for any problems arising from the use of this product, regardless of the information herein.

Regarding Trademarks

KYOCERA Net Admin is a trademark of KYOCERA Document Solutions Inc.

Microsoft®, Windows®, and Internet Explorer are registered trademarks of Microsoft Corporation in the U.S. and/or other

countries.

All other brand and product names herein are registered trademarks or trademarks of their respective companies.

Examples of the operations given in this guide support the Microsoft Windows Server 2008 R2 and Server 2012 printing

environments. Essentially the same operations are used for Microsoft Windows XP, Vista, Windows 7, Windows 8, and

Windows 10 environments.

Examples of the operations given in the “Microsoft SQL Server Setup” section in this guide support the Microsoft SQL

Server 2008 R2.

The features described in this guide vary depending on your device model.

Table of Contents

Chapter 1 Login and Consoles

KYOCERA Net Admin Login ......................................................................................................... 1-1

Starting and Logging In ........................................................................................................... 1-1

Log Off ..................................................................................................................................... 1-1

Consoles ....................................................................................................................................... 1-2

Choosing a Console ................................................................................................................ 1-2

Changing the Default Console ................................................................................................. 1-2

Chapter 2 Administration

Roles and Users ............................................................................................................................ 2-1

Adding a Role .......................................................................................................................... 2-1

Adding a User .......................................................................................................................... 2-1

User Properties ............................................................................................................................. 2-2

Changing the Password .......................................................................................................... 2-2

Unlocking a User ..................................................................................................................... 2-2

Subscriptions ................................................................................................................................ 2-3

Adding an Alert Subscription ................................................................................................... 2-3

Adding a Report Subscription .................................................................................................. 2-3

Editing a Subscription .............................................................................................................. 2-4

Copying or Moving a Subscription ........................................................................................... 2-4

Networks and Agents .................................................................................................................... 2-5

Adding Networks ..................................................................................................................... 2-5

Deleting a Network .................................................................................................................. 2-8

Network Properties .................................................................................................................. 2-8

Start/Stop Discovery ................................................................................................................ 2-9

USB Connections .......................................................................................................................... 2-9

Manage Installation Packages ...................................................................................................... 2-9

Uploading Installation Packages ........................................................................................... 2-10

Upgrading an Agent ............................................................................................................... 2-10

Mail Server .................................................................................................................................. 2-10

Selecting E-mail Settings ....................................................................................................... 2-11

Device Communication ............................................................................................................... 2-11

Database ..................................................................................................................................... 2-11

Backing Up a Database ......................................................................................................... 2-12

Restoring a Database ............................................................................................................ 2-12

Log View ..................................................................................................................................... 2-12

Creating a Log File ................................................................................................................ 2-13

Selecting Log File Storage .................................................................................................... 2-14

Exporting a Log File Manually ............................................................................................... 2-14

Scheduled Jobs ........................................................................................................................... 2-14

Security ....................................................................................................................................... 2-15

Chapter 3 Device Manager

Manage Groups ............................................................................................................................ 3-1

Add Group ............................................................................................................................... 3-1

KYOCERA Net Admin i

Dynamic Groups ...................................................................................................................... 3-1

Manual Groups ........................................................................................................................ 3-2

Automatic Device Configuration .............................................................................................. 3-3

Preferences ................................................................................................................................... 3-5

Polling Defaults ....................................................................................................................... 3-5

Alert Configuration ................................................................................................................... 3-6

Custom Properties ................................................................................................................... 3-7

List View ........................................................................................................................................ 3-8

User Preferences .................................................................................................................... 3-8

Global Characteristics ............................................................................................................. 3-8

Saving Changes ...................................................................................................................... 3-8

Scrolling and Resizing the Window ......................................................................................... 3-8

Set Rows per Page .................................................................................................................. 3-9

Edit Default List Views ............................................................................................................. 3-9

Add Tab ................................................................................................................................. 3-10

Import Default Tab ................................................................................................................. 3-10

Edit Tab ................................................................................................................................. 3-10

Deleting a Tab ....................................................................................................................... 3-12

Map View .................................................................................................................................... 3-12

Map View Toolbar .................................................................................................................. 3-12

Map Background ................................................................................................................... 3-13

Device Icon Properties .......................................................................................................... 3-14

Hide or View Waiting Area Icons ........................................................................................... 3-15

Links ...................................................................................................................................... 3-15

Saving Map Settings .............................................................................................................. 3-16

Subscriptions .............................................................................................................................. 3-16

Adding an Alert Subscription ................................................................................................. 3-16

Adding a Report Subscription ................................................................................................ 3-17

Adding Devices ........................................................................................................................... 3-17

Refresh ....................................................................................................................................... 3-18

Select All ..................................................................................................................................... 3-18

Device Properties ........................................................................................................................ 3-18

Displaying Device Properties ................................................................................................. 3-18

Open Device Home Page ............................................................................................................ 3-20

Multi-Set ...................................................................................................................................... 3-20

Multi-Set Wizard .................................................................................................................... 3-21

Multi-Set Template Editor ...................................................................................................... 3-25

Multi-Set Log File ................................................................................................................... 3-25

Restart Devices ........................................................................................................................... 3-25

Restarting a Device or Network ............................................................................................. 3-25

Manage Applications ................................................................................................................... 3-26

Installing an Application ......................................................................................................... 3-26

Activating an Installed Application ......................................................................................... 3-27

Deactivating an Installed Application ..................................................................................... 3-28

Uninstalling an Installed Application ...................................................................................... 3-29

Manage Optional Functions ........................................................................................................ 3-29

Activating an Optional Function ............................................................................................. 3-30

Certificate Setup .......................................................................................................................... 3-30

Importing a Certificate ........................................................................................................... 3-31

Deleting a Certificate ............................................................................................................. 3-31

Assigning a Device Certificate to Protocols ........................................................................... 3-32

Certificate Setup Log File ...................................................................................................... 3-33

Firmware Upgrade ...................................................................................................................... 3-33

Risks and Recovery Options ................................................................................................. 3-34

Upgrading the Firmware ....................................................................................................... 3-35

Send Data ................................................................................................................................... 3-36

Sending Data by TCP or IPPS ............................................................................................... 3-36

ii User Guide

Manage Reports .......................................................................................................................... 3-37

Creating a Device Manager Report ....................................................................................... 3-37

Editing Device IDs and Device Properties ............................................................................. 3-38

Selecting a Report Template ................................................................................................. 3-38

Create Report Subscriptions ................................................................................................. 3-39

Export a Report ........................................................................................................................... 3-39

Status Filter ................................................................................................................................. 3-40

Setting a Status Filter ............................................................................................................ 3-40

Show or Hide Unmanaged Devices ....................................................................................... 3-40

Search ......................................................................................................................................... 3-40

Searching for Printing Devices .............................................................................................. 3-41

Chapter 4 Multi-Set Template Editor

Creating New Settings .................................................................................................................. 4-1

Editing a Multi-Set Template ......................................................................................................... 4-1

Importing a CSV File ..................................................................................................................... 4-2

Adding an Existing Template File .................................................................................................. 4-2

Multi-Set Template Options ........................................................................................................... 4-3

KYOCERA Net Admin iii

1 Login and Consoles

KYOCERA Net Admin is a Web-based application that is opened with

Microsoft Internet Explorer. You are required to log on to the application with a

User name and Password.

KYOCERA Net Admin Login

On the login page, you can use the following default login credentials:

Administrator

User name: admin

Password: admin

Read-only user

User name: guest

Password: guest

For greater security, we recommend changing the default passwords

immediately after the first login.

You will be automatically logged off after the time of inactivity set by the

administrator. The default time is 30 minutes.

Note: To prevent the browser from freezing, do not use the keyboard shortcut

Ctrl+N to open a new window while the application is running.

Starting and Logging In

You can start KYOCERA Net Admin from Internet Explorer 7 or higher.

In the browser, click the application’s address in the format: http://<computer

name or IP address>:<port number>/netadmin/ or find the URL in the Favorites

or browser history.

On the login page, type the User name and Password.

Choose a console to open from the list, or choose Default Console. You can

change the default console after logging in.

Click Log in.

Log Off

To log off from the application, in the navigation area, click Switch Console,

then select Log off.

A user is automatically logged off after the time of inactivity set by the

administrator. The default time is 30 minutes.

1-1 User Guide

Consoles

You can choose a console when logging on to KYOCERA Net Admin, and you

can change to a different console at any time.

If you select Choose a console to open when logging on, the console you

select from the list is displayed.

The available consoles are:

Administration

A console for managing user accounts/roles, network/agent discovery, and

system settings.

Device Manager

A console for managing device data, polling, alerts, and preferences.

Choosing a Console

You can change to a different console at any time.

In any console, click Switch Console.

Select the desired console from the list.

Changing the Default Console

If you select Open the default console and log on, your preferred console is

displayed.

To change the default console:

Log on to KYOCERA Net Admin.

In the navigation area, click Switch Console, then select a console.

After the console has loaded, click Switch Console again and click Set As

Default Console.

KYOCERA Net Admin 1-2

2 Administration

In the Administration console, you can manage roles and users, set properties

and subscription views, and change network and discovery options. In this

console, e-mail settings, database backup schedules and the device

communication can be selected.

Your firewall must be properly configured to use these functions.

Roles and Users

The navigation area lists all roles and the users that belong to each role. There

are several default roles and users created when the application is first installed.

These default roles are Administrators, Assistant Administrators, Help

Desk, Subscribers, and Read-only. The properties for the Administrators

role are unavailable and cannot be edited. All default roles can be renamed

except for Administrators and Subscribers. Privileges define what activities

each role is permitted. Privileges for all roles can be edited, except for the

Administrators role. The default users are Administrator and Guest.

There are different sets of privileges for each default role. The Administrators

role is assigned all privileges by default. These privileges include options to edit

Administration and Device Manager consoles.

Adding a Role

You can add new roles to the existing default roles.

In the navigation area, select a role or user.

Click the Add role icon.

In the Add role dialog box, type a Role name for the new role. Do not use

invisible Unicode or extended ASCII characters. The name must be unique.

For Based on, you can select a default role to base this new role on, or select

None. If you select an existing role, the Privileges for that role are displayed

below. You can modify these privileges for the new role you are adding.

Select the privileges to assign to the new role. Click the arrows next to the

check boxes under Privileges to expand the list for more options.

Click OK to finish adding the role.

You can delete any role except Administrators and Subscribers by selecting

the role, then clicking the Delete role icon.

Adding a User

You can add a new user.

2-1 User Guide

Administration

In the navigation area, select a role or user.

Click the Add user icon.

In the Add user dialog box, under Select user type, select Login user or

Subscribers (for receiving alerts and reports only).

Administrators can set privileges, a login name, and contact information.

The contact information is used for alert and report subscriptions by e-mail.

Under Required Properties, enter information as defined by user type and

required by alerts. Do not use invisible Unicode or extended ASCII characters.

Under Optional Properties, enter optional user information.

Click OK.

User Properties

User Properties displays and sets details about the user. You can view and

edit properties, change a password, unlock a user, and delete or disable an

account. An administrator or user must be selected in the navigation area.

Changing the Password

An administrator or a user with Modify Self privilege can change the password

used to log on to the application.

Select an administrator or user in the navigation area.

Select User properties.

Click Change password.

Type the new password, and type again to confirm.

Click OK.

Unlocking a User

An administrator or a user with Login users / Full Control privilege can unlock

expires.

Select an administrator or user in the navigation area.

Select User properties.

Click Unlock user.

KYOCERA Net Admin 2-2

Administration

Click OK.

Subscriptions

Subscriptions can be created for groups, and child groups inherit subscriptions

from parent groups. Inheritance is only available for dynamic groups, and not

for manual groups. A dynamic group is a device group established by user-

defined device filters.

In the Alert Sets area, inherited subscriptions are shown in gray, and the parent

group from which the subscription is inherited is shown in parenthesis.

Alert e-mails can be sent to any user. The application allows Subscribers, as

well as Administrators and Help Desk users. Subscribers do not have access

to the application, but can receive e-mail alerts.

Reports are created in the Device Manager console. Subscriptions to reports

can be created in the Administration or Device Manager consoles.

Note: If pop-up blockers are enabled in your browser, Add Alert

Subscription, Add Report Subscription, Manage Reports, the About page,

and Help will not open.

Adding an Alert Subscription

You can manage alert subscriptions.

In the navigation area, select a user.

Select the User subscriptions icon in the toolbar.

Click the Add alert subscription icon.

In the Create Alert Subscription dialog box, under Groups, select a group of

devices.

Under Alert Sets, select the device status alerts.

Under Destinations, select at least one e-mail address. This address appears

on the e-mail to the user or users who receive the message about the alert.

Under Reply to, type the e-mail address of the user who will respond to an alert

e-mail. The e-mail will automatically be addressed to the same address. Multiple

addresses can be entered when separated by semi-colons.

Click OK.

To make changes to the subscription, select it and click the Edit subscription

icon.

To delete a subscription, select it and click the Delete subscription icon.

Adding a Report Subscription

You can add a report subscription.

2-3 User Guide

Administration

In the navigation area, select a user.

Select the User subscriptions icon in the toolbar.

Click the Add report subscription icon.

In the Create Report Subscription dialog box, in the Groups area, select a

group of devices.

Under Reports, select from the reports list.

Select the file format for the report: PDF, HTML, XML, and CSV. File format

options are limited for some reports.

Under Destinations, select at least one e-mail address. Reports can be sent to

no more than two e-mail addresses.

Under Schedule, select an interval for receiving the subscription e-mail: Daily,

Weekly, Monthly, Quarterly, or Yearly.

Click OK.

To make changes to the subscription, select it and click the Edit subscription

icon.

To delete a subscription, select it and click the Delete subscription icon.

Editing a Subscription

You can edit a subscription.

In the navigation area, select a user.

Select the User subscriptions icon.

Expand the desired subscription to display the device group.

Select a device group, then click Edit Subscription.

In the Edit Alert Subscription or Edit Report Subscription dialog box, edit

the available options.

Click OK.

Copying or Moving a Subscription

Subscriptions can be copied or moved to another user's list of subscriptions.

In the navigation area, select a user.

KYOCERA Net Admin 2-4

Administration

Click the User subscriptions icon in the toolbar.

Under Alerts or Reports, select the subscription, and then click the Copy

subscription or Move subscription icon.

In the Copy Subscription or Move Subscription dialog box, select the

recipient of the subscription, then click OK.

Networks and Agents

With Networks and Agents, you can create device networks on both IPv4 and

IPv6. (IPv4 is the default selection.) Properties can be displayed for the selected

network, and discovery of printing devices can be started or stopped for one or

more networks. Once multiple networks have been added, using the Select All

button removes or changes the discovery mode for all networks at once.

For remote agents, install the agent remotely and save the agent details on the

server. Once installed and registered, the remote agent can be reused for other

networks and appears in the Add Network wizard. Network discovery is started

through the assigned agent.

To ensure secure communication, the time setting must be no more than 1

minute apart on server and agent computers. For computers in different time

zones, use a global time server or domain time server to ensure synchronized

time settings.

Adding Networks

The Add Network wizard provides a quick method for adding new networks.

In the navigation area, select Preferences > Networks and agents.

Click the Add Network icon.

In the Add Network wizard dialog box, type an alias for the network. If the Alias

text box is left blank, the network IP address is used as the alias. If the

application server is multihomed, you can choose and name a local network.

Type the address for the IPv4 or IPv6 network.

Adding an IPv4 Network

You can add an IPv4 network. Editing the network address or subnet mask may

create an orphan device.

Type the IPv4 network IP Address. You can edit this field for all networks

except the local network, or local networks if the server is multihomed.

Select the Subnet Mask from the list. Devices belong to a network based on the

network range, not on the subnet of the device. For example, if the network

address is 10.10.8.0, then 255.255.252.0 will contain any device with an IP

address from 10.10.8.1 through 10.10.11.254. If you add a network address of

10.10.9.0 and a subnet mask of 255.255.255.0, then devices from 10.10.9.1

through 10.10.9.254 will appear on both networks.

2-5 User Guide

Administration

Click Next to proceed to the Select an Agent page.

Adding an IPv6 Network

You can add an IPv6 network. IPv6 options are not available if the IPv6 protocol

is disabled or not supported on the server. Specify as much of the specific

address and prefix as necessary to discover your device. The application uses a

one-by-one discovery method for IPv6 addresses.

For example, in prefix 64 networks, to discover a device with the network

address fd80:39f0:a2ae:82a:0:0:0:0150, it is sufficient to type the address as

fd80:39f0:a2ae:82a:0:0:0:0100, and select 120 as the prefix. The discovery

process will cover the range of the following addresses, and the device will be

added:

Start IP: fd80:39f0:a2ae:82a:0:0:0:0100

End IP: fd80:39f0:a2ae:82a:0:0:0:01FF

Type the IPv6 network IP Address, for example,

fd80:39f0:a2ae:82a:0:0:0:0100.

Select the Prefix for the network address. The prefix is an analog of the IPv4

subnet mask. Prefixes in the list range from 112 to 127. The default selection is

120.

For example, prefix 120 is selected. The first 120 bits then defines the subnet

mask of the network. (Prefix 120 is the same as the

ffff::fffff:fffff:fffff:fffff:fffff:ffff:ff00 IPv6 mask.)

Click Next to proceed to the Select an Agent page.

Preparing Windows XP to Install a Remote Agent

To ensure a successful remote agent installation within a workgroup, go to My

Computer > Tools > Folder options.

In the Folder Options dialog box, click View.

Under Advanced Settings, clear the Use simple file sharing

(Recommended) check box.

Click OK.

Installing an Agent

On the Select an Agent page, select Local Agent, New Agent, or Remote

Agent. Remote Agent appears if it was previously created through New Agent.

Click Next.

Note: There are several prerequisite steps to perform before you install a

remote agent within a workgroup on a Windows XP operating system. For more

information, see Preparing Windows XP to Install a Remote Agent.

On the Enter the Agent Details page, enter the required information for the

agent:

KYOCERA Net Admin 2-6

Administration

For a local agent or remote agent, accept the displayed agent details.

For a new agent, type the agent details.

Click Next.

Specifying Communication Settings

In the Communication Settings page, accept the default or type the number of

Retries for connecting to the device.

Accept the default or type the Timeout (seconds) for communication between

agents and devices.

Select SNMP v1/2c, or SNMP v3, or both.

Select the check box to make communication between the agent and the device

use SSL for security.

Type a Login user name to access the device.

Type a Password to access the device.

Select the Authentication mode switch:

Select Use local authentication to authenticate using the login information

on the device.

Select Use settings on the device to authenticate using the method

specified on the device.

Click Next.

Communication Settings for SNMP Version

Depending on the SNMP version chosen in the previous page, specify the

following information in the Communication Settings SNMP page:

SNMP v1/2c Settings

Type the Read Community and the Write Community name of the device.

Write Community sets its value in the application database when the device

is first discovered.

SNMP v3 Settings

Select the desired Security level, and type the Username, and Password.

Depending on the Security level, select from available Hash and

Encryption options.

Click Next.

Note: When using an IB-23 network card, support is limited to the DES

privacy option. The password in Network Properties must match the device’s

SNMP v3 password.

Scheduling Discovery

After adding networks, you can schedule a device discovery.

2-7 User Guide

Administration

To schedule device discovery, select Schedule automatic device discovery

on this network on the Activate Device Discovery page. Click Next.

Select a daily or monthly schedule. For a discovery interval of Days, you can set

up to three scheduled times. The list includes hours only. Click Next.

Confirm your selections and click Finish.

The server installs the agent on the remote computer, adds the new network,

assigns the selected agent to the network, and starts discovery through the

assigned agent.

Deleting a Network

You can delete a network. This does not delete devices.

In the navigation area, select Preferences > Networks and agents.

Select a network.

Click Delete Network.

Select Uninstall assigned agent from remote computer, if you wish to

suspend all polling of these devices by all consoles and delete the agent from

the remote computer.

Devices that do not belong to any registered network appear under All Devices

> Networks > Orphan Devices in the Device Manager console.

Click OK in the confirmation message.

Network Properties

You can view properties for the selected network by selecting a network from

the Networks and Agents list and clicking the Network Properties icon.

General

On the General tab, you can modify all properties for the selected managed

network except the network address and the subnet mask of the Local Agent. If

you clear the Managed check box, click OK to confirm, then the network will be

unmanaged.

When a network is unmanaged:

Discovery is disabled.

You cannot modify any network property except for the alias.

You may create orphan devices.

Note: Devices that do not belong to any registered network will appear in the

All Devices\Networks\Orphan Devices folder.

Agent

The agent status is displayed as Connected or Not Connected.

For Local Agent, you can only change the Agent Timeout.

KYOCERA Net Admin 2-8

Administration

For Remote Agent, you can change any property except Status and Agent

Port.

You can create a new agent by selecting New Agent and entering all

properties.

When there is no direct connection to a remote device, select Use Proxy

function to open Device Home Pages.

SNMP v1/v2c v3

Select the SNMP v1/v2c v3 tab to view and modify the SNMP options for the

selected network.

Discovery

Select the Discovery tab to view and modify the device discovery schedules for

the selected network.

Start/Stop Discovery

The Start Discovery icon is available on all tabs when you select a single

network or multiple managed networks. Discovery is a process for scanning a

network for IP addresses of network printers to identify what devices are

currently on the network. This function is independent from the discovery

selection in Network Properties, whether you select to enable or disable

discovery.

Start Discovery

Available when discovery is not in progress on any of the selected networks.

Stop Discovery

Available when discovery is in progress on any of the selected networks.

USB Connections

The Local Device Agent (LDA) discovers and manages USB-supported

Kyocera devices that are locally connected. USB connections require

KYOCERA Net Admin installed and operating on the server. TCP port numbers

9000 and 9072 should be free and not blocked by a firewall. Microsoft Windows

XP SP3 or higher with Microsoft .NET Framework 4.0 or higher must be

installed.

USB devices are displayed in the device list along with network-connected

devices.

Manage Installation Packages

You can view installation packages and upload available packages. Current

installation packages are displayed at the top of the Upgrade view.

Current versions

Displays the application and Local Agent versions.

Currently installed packages

Displays the Agent installation package, Agent version, Model update

package, and Model support version that are currently installed.

Under Available installation packages, you can upload, remove, and upgrade

installation packages.

2-9 User Guide

Administration

Uploading Installation Packages

You can upload installation and update packages from the server and add them

to the Available installation packages list.

In the navigation area, select Preferences > Upgrade.

Click Upload package.

Browse to a valid file name with an extension of .ZIP or .KNALU.

Click OK to upload the file.

You can remove an installation package by selecting it from the list and clicking

Remove package.

Upgrading an Agent

You can upgrade an agent in the Available installation packages list.

In the navigation area, select Preferences > Upgrade.

Click Upload package.

Browse for a valid upgrade file with an extension of .ZIP or .KNALU.

Click OK to upload the file.

Select an agent from the Available installation packages list and click

Upgrade.

Current agent information is displayed. Click Next.

If the latest version is installed, a message appears. Click Close.

On the Authorization page, select an option for User login and Password.

Click Next.

If Use user login, password and domain from the KYOCERA Net Admin

server was selected, click Next.

If Manually enter user login, password and domain for each agent was

selected, type User Login, Password, and Domain for each agent. Click Next.

If Manually enter the same user login, password and domain for all agents

was selected, type User Login, Password, and Domain for all agents. Click

Next.

On the Confirmation page, click Upgrade.

Mail Server

KYOCERA Net Admin communicates with a mail server to send e-mail alerts

and information to system administrators and subscribers.

KYOCERA Net Admin 2-10

Administration

SMTP Server

Defines an SMTP server for sending notifications. This information must be

complete and correct for e-mail notifications to work. If alert e-mail fails to

arrive, check your antivirus software. Adding port 25 or java.exe to the

exception list in your antivirus software may resolve the issue.

Authentication

Specifies the User name and Password, if SMTP authentication is required.

E-mail setup

When alerts and status e-mails are sent out, the address entered in Sender

address will appear in the e-mail address line.

Selecting E-mail Settings

You can select settings for e-mail alerts and information to system

administrators and subscribers.

In the navigation area, select Preferences > Mail server.

Under SMTP Server, enter the server name and port number.

Under Authentication, enter the User name and Password, when a SMTP

server connection is required.

Under E-mail setup, enter the sender's e-mail address.

Click Test Email to make sure the e-mail feature works. In the Test Email

dialog box, enter the recipient's e-mail address, and click OK. A test e-mail will

be sent to the designated recipient.

Click Apply to save the e-mail settings, or click Reset to clear the settings.

Device Communication

You can choose the device communication mode on the Device Communication

page.

If Devices are using static IP addresses (or reserved leasers) is selected,

the communication with devices is established by IP Address.

If Device IP addresses are volatile and may change is selected, the

communication with devices is established by hostname or hostname.domain.

For DHCP, select Device IP addresses are volatile and may change.

Note: After the Device Communication Mode is changed, KYOCERA Net

Admin will not work until after the next discovery. We strongly recommend

changing Device Communication Mode only at a time when the network is

not in use.

Database

KYOCERA Net Admin database backup compresses files into a zip file and

saves it to a folder called C:\KNetAdminBackup. The system administrator can

schedule a single backup, immediate or recurring backups.

2-11 User Guide

Administration

Backing Up a Database

You can run a database backup from the Administration console.

In the navigation area, select Preferences > Database backup.

Select the time and interval for the backup:

Manual

Click Create backup to start the backup immediately.

Single Backup in

Select the interval in minutes or hours.

Recurring

Select Monthly, Weekly, or Daily, and select the Day and Time.

Click Apply.

Restoring a Database

You can restore KYOCERA Net Admin information from a database backup.

This restore uses a backup file (.ZIP) in the default backup location

C:\KNetAdminBackup, or in another user-specified backup location.

In the Administration console, click Preferences > Database restore.

Select a backup file from the list, click the Start Restore Process icon, then

click OK.

To restore a database from a previous KYOCERA Net Admin version or from a

file located outside the default backup location, click the Upload Backup File

icon.

Browse for a valid backup file (.ZIP), select it and click Open then click OK.

To change the name of a backup file, select it from the list, click the Rename

Backup File icon, and type the new name.

To remove a backup file from the list, select it, or click Select All to include all

the files in the list. Click Delete Backup File, and click OK to confirm.

To save a copy of a backup file, click Download Backup File, click Save, select

a location, and click Save.

To change the location of the backup folder, click Backup Folder Path, type a

new path, and click OK.

Log View

With Log View, you can track and view the activities of various KYOCERA Net

Admin operations. Log files can be created for maintenance tasks such as

replacing toner. Once created, the log files can be saved for a maximum of

three months. The log file default location is C:\Program

Files\Kyocera\NetAdmin\Admin\log.

KYOCERA Net Admin 2-12

Administration

Before log files expire, they can be exported to an archive location in a .ZIP file.

The archive default location is C:\Program

Files\Kyocera\NetAdmin\Admin\temp\archived-log.

The supported log files include the following:

Agents upgrade

Certificate setup

Database backup

Database restore

Device configuration

Manage applications

Manage optional functions

Model support update

Multi-Set

Restart devices

Role management

Send data

Upgrade firmware

User management

The privilege to view, edit, and archive log files is determined by role. For

example, the Administrator role can view, edit, and archive all log files, the

Help Desk role can view and edit their own log files, and the Read-only role

cannot view, edit, or archive log files.

Creating a Log File

You can create log files for various KYOCERA Net Admin operations.

In the navigation area, select Preferences > Log view.

Click the Create Log File icon.

Type the Operation Name, or click Select from list and select from the list.

Type the Device Serial Number.

Type information about the task in Log file content.

Click OK.

The default location for log files is C:\Program

Files\Kyocera\NetAdmin\Admin\log.

To view a log file, select it from the Log view list and click the View Log File

icon.

To edit a log file created manually, select it from the Log view list and click the

Edit Log File icon. A log file created automatically cannot be edited.

2-13 User Guide

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