Top Innovations 13
tr o u b L e s h o o t I n g gu I d e
PROBLEM
Unit fails to heat up. Red Power
Indicator Light DOES NOT
illuminate.
Unit fails to heat up. Red Power
Indicator Light DOES illuminate;
green Heating Indicator Light
DOES NOT illuminate.
Steam output is weak or
intermittent.
Unit heats up, but fails to steam.
Both Power Indicator Light and
Heating Indicator Light DO
illuminate.
NOTE: Always allow sufcient
time for unit to heat up and begin
producing steam.
Excessive moisture left on oor
during mopping.
NOTE: It is normal for some
amount of moisture to be left
behind. Allow oor some time
to air-dry once mopping is
complete.
POSSIBLE CAUSE
Unit is not plugged in.
No water in Boiler.
Mineral build-up in unit.
Mineral build-up in unit.
Household circuit breaker / ground
fault interrupter has tripped or
blown a fuse.
Unit is damaged or otherwise in
need of repair.
Unit is damaged or otherwise in
need of repair.
Foot-Controlled On/Off Switch has
not been pressed.
Water level in Water Tank is
running low.
Microber Cloth has become
saturated with moisture.
Boiler has been overlled.
SOLUTION
Plug power cord into electrical
outlet.
Fill Boiler using procedure on
Page 9.
Refer to Mineral Build-up section
on Page 12 for cleaning procedure.
Refer to Mineral Build-up section
on Page 12 for cleaning procedure.
Reset circuit breaker / ground fault
interrupter, or replace fuse. If you
need assistance, contact a licensed
electrician.
Immediately cease usage and
unplug. Contact Customer Support
for further assistance (see Page 14
for details.
Immediately cease usage and
unplug. Contact Customer Support
for further assistance (see Page 14
for details.
Press down on Foot-Controlled On/
Off Switch until it clicks.
Rell Water Tank with water,
referring to procedure on Page 9.
Remove Cloth and replace with a
fresh dry one. To purchase
additional Cloths, contact
Customer Support (see Page 14 for
details).
Filling Boiler with more than 10
oz. (300 ml.) of water interferes
with steam production, resulting in
water condensation in steam.
Drain some water out of Boiler.
Always use included Measuring
Cup to ll Boiler with correct
amount of water. Refer to Page 9
for details.