CLEANING & CARE
Congratulatio ns on choosing your new laminate floor. This flo o r is virtually
maintenance free . Because we impregnate our surface with melamine, it is resistant
to dirt and dust. No rmal sweeping will usually kee p your floor clean. If stu bbor n
spots still remain, use a lam inate floor c lean er.
For questions r egardi ng our pr oduc ts, please cal l toll - free: 866-892 -4633
Never leave any amount of liq uid (water, ju i ce, so ft drink , alco hol , etc.) on t he
floo r for more t han th e time necessary to clean the spill. Immedia tely wipe up
wet areas from spills, foreig n substa nces or wet shoes.
Do not use any clea ni ng a gents containin g wax, o il or polis h. Left over residue
fro m these agents can leave a dull film on t h e floo r.
Do no t use steel wool or sco uring powder, as this could scratch the floor.
Use either a natur al or color-fast do ormat outside and in side each entrance t o
your home to prevent dirt , sand, gr it and other subst ances from being tr acked
ont o the floor.
Use wide- bearing, no n-staining floor protectors such as fe lt protectors, for
chair legs and table le gs.
Cleaning stai ns a nd ot her problems
Juice, w i ne , grease, c hocolate: dampen a r ag with water an d a laminate f loor
cleaner and spot clean.
Cigarette burn s, as p halt, shoe po l ish , pa int, ink, c rayon, drie d fo o ds, nail
po lish: dampen a rag with ru bbing a lcohol or nail polis h remover and spo t
clean.
Candle w ax, c hewing gum: allo w to harden an d gent ly scra pe with a plasti c
scraper.
CAUT I O N-u si n g too mu c h water or any other liquid cleaning solu tio n coul d result in
the pl a n ks swelling, crea t i n g permanent damage to your floo r . This w ould NOT be
covered by Manufacturer’ s warranty.
ADD I T I ONAL INFORMATI ON ABOUT YOUR LAMI N A T E FLOORING
1. The flooring must be insta lled in accordanc e with Manufa cture r ’s insta llation
instructions. Flooring in bat hro om applic atio ns m ust be insta lled using pro per
techniques. The Warranty does not apply if the laminat e floo ri ng has not been
cleaned, maint a ine d or cared for acco rdi ng to the cleaning an d ca re
instructions provided by Manufacturer.
2. Manufacturer warrant s its produ cts aga inst manufac turing defects that exist in
it s pro duct s prior to pro duct insta lla tio n. Floorin g installed with kno wn
defects is not covered un der the War ranty. Inst al ler must i nspect all pla nks fo r
po ssible, rec o g ni zab le defe cts before an d during the installat ion as any right
to claim under warranty is invalid after planks with visible defects have been
installed. Ma nuf actur er will review warranty claims only if the planks were
delivered by an a ut ho rized dealer in the original packaging.
3. Surface wear or dam a ge must not be the result of abusive conditions, misuse
of the pro duct , freight dama ge, m odi ficat ion, alte rat ion, repair or se rvice of
the prod uct by anyone other than the aut horize d Manuf acturer’s
re presentative, improper care or maintenance (see care & m aintena nce
instructions), or acc idents, including bu t not limited to severe impact,
scratching, cutting, ne gligence or chemica l dam age. Gloss redu ction is no t
surface wear . Surface w ear m ust be rea di ly visible from t he distance of 6 feet ,
measuring at least 1 squa re inch. Wear through at t he edges of the flo oring is
excluded from the Warranty .
4. The Warranty does not cover water damage caused by natural dis asters,
standing water (e.g. from applia nce failures), excessive moisture emissio n s
fro m a concrete slab ( more than 3 lbs. per 1 ,000 sq. ft. over a 24-hour period),
hy drostatic pressure, pet urine or other corrosiv e liq ui ds or outside water
(from snow, rain or water whic h enters through an open window or door, etc.)
5. The flooring must be installed in a dry, c lim ate co ntrolle d, in door, resident ial
environment .
6. Manufacturer ap pro v e d accesso ries and unde rlayment MUST be used to
validate the Warranty.
7. Mo lding and acce sso ri es are not co vered by the Warr anty.
8. Use of a floor steam cleaner or wet mop pi ng will damage your floo r and void
the Warranty.
9. To maintain the Warranty, your lam ina te flooring must be acc lim ated, installe d
and maintained in a controlled area, with temperature range of 64 °-86°F (18°-
30°C) and humid ity ra nge of 35% to 75%.
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