Trendnet RB-TV-IP327PI User guide

TRENDnetUser’sGuide  TV‐IP327PI

©Copyright2018TRENDnet.AllRightsReserved. 2

Contents



ProductOverview............................................................................4

Features...................................................................................................................4

Specifications...........................................................................................................4

PackageContents....................................................................................................5

FrontView...............................................................................................................6

AngleAdjustment....................................................................................................6

ResetButton............................................................................................................6

Warnings..................................................................................................................7

Cautions...................................................................................................................7

Planforinstallationlocation............................................................8

Viewingangle..........................................................................................................8

WeatherConditions.................................................................................................8

HardwareInstallation......................................................................9

Cabling.....................................................................................................................9

Waterproofcap.......................................................................................................9

SetupYourCamerawithCameraUtility...........................................9

Logging‐intotheCamerafortheFirstTime(Windows)......................................11

Logging‐intotheCamerafortheFirstTime(OSX)..............................................13

LiveView...............................................................................................................17

Playback................................................................................................................18

Searchforvideorecordings.....................................................................................................18

TimeLine.................................................................................................................................18

Playback...................................................................................................................................19

Sliceimagesfromvideoplayback............................................................................................19

Downloadsectionsofvideo....................................................................................................20

Downloadsnapshots...............................................................................................................20

Log........................................................................................................................21

Searchforlogs.........................................................................................................................21

SystemInformation..............................................................................................22

SystemConfiguration.....................................................................23

DeviceSettings.....................................................................................................23

UserAccounts.......................................................................................................24

TimeSettings........................................................................................................24

DaylightSavings....................................................................................................25

LiveViewSettings.................................................................................................25

Maintenance.........................................................................................................26

NetworkSettings...........................................................................27

TCP/IP...................................................................................................................27

Port.......................................................................................................................28

DDNS.....................................................................................................................29

PPPoE....................................................................................................................29

SNMP....................................................................................................................30

802.1X...................................................................................................................31

IPAddressFilter....................................................................................................32

QualityofService(QoS)........................................................................................32

UPnP.....................................................................................................................33

VideoSettings................................................................................33

VideoFormat........................................................................................................33

DisplaySettings.....................................................................................................34

OnScreenDisplaySettings...................................................................................37

TextOverlay..........................................................................................................37

PrivacyMask.........................................................................................................38

VideoRecording...................................................................................................38

TRENDnetUser’sGuide  TV‐IP327PI

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Events.............................................................................................39

MotionDetection.................................................................................................39

VideoTampering..................................................................................................41

Notification...........................................................................................................43

Snapshot...............................................................................................................43

Email.....................................................................................................................44

NetworkStorage.............................................................................45

NetworkStorage...................................................................................................45

StorageManagement...........................................................................................47

FTPServer.............................................................................................................48

Regulations.....................................................................................49

FederalCommunicationCommissionInterferenceStatement................................49

RoHS....................................................................................................................49

Europe–EUDeclarationofConformity...............................................................50

LimitedWarranty............................................................................51



TRENDnetUser’sGuide  TV‐IP327PI

©Copyright2018TRENDnet.AllRightsReserved. 4

ProductOverview



Features

TRENDnet’sIndoor/Outdoor2MPH.265WDRPoEIRDomeNetworkCamera,

model TV‐IP327PI, provides day and night surveillance with a night vision

rangeofupto30meters(98ft.)ThisIRdomenetworkcameradeliversyear‐

roundsurveillancewithanIP67weatherratedhousingtowithstandoutdoor

environments.Recordupto2MP1080pHDvideoat30fpsinaspacesaving

H.265 compression format. View live video with included complimentary

softwareandmobileapps.



Specifications

2Megapixel

Recordupto2MPHDvideo(1920x1080)at30fpsinthespacesavingH.265

compressionformat.

CovertNightVision

MaskedIRLEDsprovidecovertnight‐timeviewingupto30meters(98ft.)

away.

SmartIR

SmartIRdynamicallyadjuststheIRLEDsbyloweringtheIRintensitywhen

objectsarenear,andincreasingIRintensitywhenobjectsarefartheraway.

PoE

SaveinstallationcostswithPoweroverEthernet(PoE)

OutdoorReady

OutdoorIP67weatherratedhousing

FixedPan/Tilt

Manuallypanandtiltthecamera

Rotatablelens

Rotatablelensforwallmountingapplications



TRENDnetUser’sGuide  TV‐IP327PI

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Storage

RecordvideotoanetworkstoragedeviceortoaMicroSDcard(upto128GB

notincluded).

MotionDetection

Create custom motion detection zonestorecordvideoandsendemail

notificationswhenazoneistriggered.

TamperDetection

Createcustomtamperdetectionzonestosendanemailnotificationwhen

thecameraviewhasbeenobstructed.

VandalResistant

Impactresistanthousingdesign

WideDynamicRange(WDR)

Adjustable 120dB WDR setting improves image quality and focus when a

cameraisexposedtohighcontrastlightingenvironmentsbyenhancingthe

darkareasoftheimagetomakethemmorevisible.

RecordingFlexibility

Definecustomschedulesusingcontinuous(24/7)andeventbasedrecording

modes.

ONVIF

ONVIFProfileSandProfileGcertified



ComplimentarySoftware

Complimentarypro‐gradesoftwaretomanageTRENDnetcameras

ComplimentaryApps

ViewlivevideoonamobiledevicewithfreeiOS

®

andAndroid

™

apps

PackageContents

TV‐IP327PIpackageincludes:

 TV‐IP327PI 

 Weatherseal

 TorxSecurityAllenKey

 Quickinstallationguide

 Cameramountinghardware



Ifanypackagecontentismissingordamaged,pleasecontacttheretailstore,online

retailer,orreseller/distributorfromwhichtheproductwaspurchased.

DrillingTemplate MountingScrews

NetworkCable

WaterproofAccessories

TRENDnetUser’sGuide  TV‐IP327PI

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1. Mountingbase

2. Horizontalstand

3. Verticalstand

4. Lowerdome

5. 10/100MbpsPoEnetworkport

6. Powerport(optional)

7. Infra‐redlamps

8. Lens

9. BlackLiner

10. Safetyrope

FrontView



AngleAdjustment

Loosenthetiltlockscrews,adjustthetiltingpositioninarange,andtighten

thetiltlockscrews.



ResetButton

Pushandholdtheresetbuttonthenpoweronthecamera.Keepholdingthe

reset button for more than 10 seconds to reset configuration tofactory

default.





ResetButton

TRENDnetUser’sGuide  TV‐IP327PI

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Warnings

Seriousinjuryordeathmaybecausedifanyofthesewarningsareneglected. 

Followthesesafetyguardstopreventseriousinjuryordeath.

• If using the power adapter, please choose the power adapter that

meetsthesafetyextralowvoltage(SELV)standardorIEC60950‐1and

LimitedPowerSourcestandard.

• Iftheproductdoesnotworkproperly,pleasecontactyourdealeror

thenearestservicecenter.Neverattempttodisassemblethecamera

yourself. Disassembling theproductwillvoidthe warranty and may

causeharmorinjury.

• Toreducetheriskoffireorelectricalshock,donotexposethisproduct

torainorwater.

• The installation should be done by a qualified service person and

shouldconformtoallconstructionandelectricregulationsandother

localcodes.

Cautions

Injuryorequipmentdamagemaybecausedifanyofthesecautions are

neglected.Followtheseprecautionstopreventpotentialinjuryormaterial

damage.

• MakesurethepowersupplyvoltageiscorrectbeforeusingtheCamera.

• Donotdropthecameraorsubjecttophysicalshock.

• Donottouchsensormoduleswithfingers.Ifcleaningisnecessary,use

acleanclothwithabitofethanolandwipeitgently.Ifthecamerawill

notbeused foran extended periodoftime, putonthe lenscapto

protectthesensorfromdirt.

• DonotaimthecameralensatthestronglightsuchastheSunoran

incandescentlamp.Stronglightcandamagethecamerasensor.

• Thesensormaybeburnedoutbyalaserbeam,sowhenanylaser

equipmentisbeingused,makesurethatthesurfaceofthesensorwill

notbeexposedtothelaserbeam.

• Donotplacethecamerainextremelyhot,coldtemperatures(the

operating temperature should be between ‐10°C to 60°C), dusty or

damp environment, and do not expose it to high electromagnetic

radiation.

• Toavoidheataccumulation,goodventilationisrequiredforaproper

operatingenvironment.

• Keepoutofwaterandanyliquid.

• Whileshipping,thecamerashouldbepackedinitsoriginalpacking.

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Planforinstallationlocation

Viewingangle

TheTV‐IP327PIisa dome camera with a focused viewing angle (81) that

providesnon‐distortedanddetailedimages.Choosethelocationwherehas

goodangletoshoottheimageyouexpecttosee.Themotiondetectionarea

shouldalsobeconsideredwheninstallingthecamera.

WeatherConditions

TheTV‐IP327PIisasmalldomecamera,whichfitsmostinstallationsindoor

andoutdoor. Thecameracanworkunderawiderangeofweatherconditions.

Forsevereweatherconditions,acamerahousingwithtemperature and

moisture control is recommended. Using the camera in milder weather

conditionswillhelpextendthecamera’sproductlifeandpreservethequality

ofthevideoimage.

• Moisture:Avoiddampormoistenvironmentswheneveryoucan.The

TV‐IP327PIis an IP66grade waterproof camera,and it will workin

moist environments. However, rain may affect the picture quality,

especiallyatnight,watermayreflectthelightfromtheinfra‐red

illuminationanddegradepicturequality.

• Temperature:TV‐IP327PIworkswithinaspecifiedtemperaturerange.

Areaswithseveretemperaturesshouldbeavoidedwheninstallingthe

camera.It’srecommendedthatyouuseanenclosurewithaheaterand

blower if you plan on using this camera outside of the specified

temperaturerange.

• Sunlight:Avoiddirectsunlightexposure.Directsunlightwilldamage

theimagesensor.Ifsunlightisnecessaryforyourviewingpurposes,

provideprotectionfortheimagesensor.

• Lighting:Considerinstallingyourcamerafacesthesamedirectionof

thelightsources.Shootingimageswithtop‐downpositionoutdooror

nexttotheexistinglightsourcearegoodchoices.Avoidthelightsource

ifitcreatesashadethatdarkenstheviewingarea.

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HardwareInstallation

Cabling

It’s recommended that the wiring the cable in your home or office by a

professional.Ifyoualreadyhavethecabledeployed,makesurethecableand

theconnectorsmeetthecategory5Ethernetcablestandards.Atleast2pairs

oftwistedlinesarerequiredforpoweranddata.Poorcablequalitymaycause

unexpectedproblems.Testingyourcableorrunninganewcableissuggested

fornewcamerainstallation.

Waterproofcap

TheTV‐IP327PI itselfisIP66gradewateranddust proof.Thereisasetof

networkcablewaterproofcapsthatcomeswiththepackageaswell.Run

yourcablegoingthroughtheaccessories,andthencrimpthecablewithan

RJ45module.Pluginthenetworkcableandthentightenthewaterproofcap

topreventwaterrunningintocamerathroughthecable.



SetupYourCamerawithCameraUtility

1. Pleasedownloadtheutilityat

http://www.trendnet.com/camerautility



2. Extractthedownloadedfileanddoubleclickonthecamerautilityfile

toinstall



3. Last,clickNexttofinishtheinstallation.



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4. ThiswillalsorequireyoutoInstallWinPcapprogramifyoudon’thave

this installed before, please follow the on screen Instructionsto

InstallIt.



5. RestartthecomputeraftertheInstallation.



6. Afterthecomputerhasrestarted,doubleclickontheCameraUtilityicon

tolaunchtheprogram.



7. Findthecamerayouwouldliketoaccessandconfigurethendoubleclick

ontheIPaddress.



8. ContinuetothenextsectionAccessyourCamerawiththeWeb

Browserfordetailconfigurationsofthecamera.



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Logging‐intotheCamerafortheFirstTime(Windows)

1. FindthecamerafromtheUtilityanddoubleclickontheIPaddressto

openthebrowser.



2. ActivatetheadminUserAccountbyenteringyourdesiredpassword,and

thenclickOK.



3. The cameramanagement page will detect if you installed the camera

videostreamingplug‐inornot..Clickthelinktodownloadtheplug‐in

from the camera. (For Internet Explorer and Safari only) Google and

Firefoxusers,skiptostep9.



4. Downloadtheplug‐intoyourcomputerandthenandcloseyourbrowser.

Launchtheplug‐ininstallationtoinstalltheplug‐in.



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5. Permission request may show up depends on the Internet security

settingsonyourcomputer.ClickYestoinstalltheplug‐in.



6. ClickNexttoinstalltheplug‐in.



7. ClickFinishtofinishtheinstallation.



8. Openthebrowserandloginagain,entertheusernameadminandnew

passwordagaintostartsecuredsession.



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9. Refresh the browser and the Live View page will show up and begin

streamingvideo



Logging‐intotheCamerafortheFirstTime(OSX)

1. Openthewebbrowseronyourcomputer.Intheaddressbar,enterthe

default IP address of the camera 192.168.10.30.  If the camera is

connectedtoarouter/network,pleaseuseawindowsmachinetosetup

thecamerawithCameraUtility.

2. 



3. Entertheusername,admin,andthedefaultpassword,admin,andthen

clickOK.



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4. The cameramanagement page will detect if you installed the camera

webcomponentplug‐inornot.Clickthelinktodownloadtheplug‐infrom

thecamera.

Note:Internetconnectionisrequiredtodownloadtheplug‐in.Ifyoudonothave

Internetaccess,youcanfindtheplug‐inontheCDcomeswiththepackageunder

/Macfolder.



5. Quityour browser completely by command‐Click onthe browser icon

andthenclickQuitbeforeinstallingtheplug‐in.



6. GototheFinderandnavigatetotheDownloadfolder.Command‐Click

theWebComponents.pkgandthenclickOpen.(Ifyouareinstalltheplug‐

infromtheCDwhenyoudon’thaveinternetconnection,justbrowseto

/MacfolderanddoubleclicktheWebComponents.pkgfile.)



7. ClickOpenwithInstallertostartinstallation.



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©Copyright2018TRENDnet.AllRightsReserved. 15

8. ClickContinuetoinstalltheplug‐in.



9. Selectadestinationtoinstalltheplug‐in.ThenclickContinue.



10. UsethedefaultlocationandclickInstall.



11. EnteryourpasswordandclickInstallSoftware



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12. Installationwillprocessautomatically.



13. ClickClosetoexittheinstallation.



14. OpenthebrowserandloginagainwiththedefaultIP192.168.10.30or

theIPthatwasdynamicallyassignedbyyourrouter.Entertheusername,

admin,andthedefaultpassword,admin,andthenclickOK.



15. TheLiveViewpageshowsupandthevideostartstostream.



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LiveView







Snapshot

Clickthisicontotakeavideosnapshot.

Afteryoulog‐inintothecameramanagementpage,you’llseetheLiveViewpage.



Zoom

Clickoncetoenablezoom.When

enabled,clickanddragtheareaonthe

picture to zoom in. Right click to

resume 100% zoom. Click the icon

again to disable zoom. The zoom

functionworks

infullscreenmodeas

well.



Recording

Click once to start recording. Click it

againtostoprecording.Thestatusbar

willindicateifitisinrecordingstateor

not.



VideoStream

Camerahasthreevideostreams:Switchtoviewthe

different video streams by clicking this icon. (For

Internet Explorer and Safari only, Google and Firefox

streamLivesteamresolutiononly)

FullScreenMode

Clickthepicturetoviewinfullscreen

mode. Double click again or press

escapekeyonyourkeyboardtoexit

fullscreenmode.

StatusBar

Thestatusbarshowsthestatusyou

are at, including enabled the zoom,

recording video, and successfully

takingasnapshot.

TRENDnetUser’sGuide  TV‐IP327PI

Playback

Youcanplaybackthevideorecordingonthenetworkstorageanddownload

thevideoclipandsnapshotstoyourlocalcomputer.



Searchforvideorecordings

Clickthedateselection,andthenchooseadateasthedaterangeofsearching.

ClickSearchtostartsearching.



TimeLine

Thereisaplaybackheadinthecenterofthetimelinerepresentedinayellow

verticalline.Tolookfor a specificvideo recording, movethe time line by

clickingand dragging it. If the recording is short, zoom in by clicking  



button.Click



tozoomoutthetimescale.Ifyouknowtheexacttimeof

thedayyouarelookingfor,click



thenenterthetimeyouwanttoplayback.

Different types of recordings are identified differently. The scheduled

recordingsaremarkedinblue,andtherecordingstriggeredbymotion

detectionaremarkedinred.



Clickanddragthetimelinetomoveyourtimemanually.



Clickthisbuttontozoominthescale



Clickthisbuttontozoomoutofthescale



Clickthisbuttontospecifyaspecifictimeoftheday.



thenclick toconfirmselectionandthenclickXtoclose

thisdialogbox.



 



TRENDnetUser’sGuide  TV‐IP327PI

Playback

Useplaybackcontrolstoplaybackthevideorecording.



Clickthisbuttontoplaythevideo.



Clickthisbuttontopausevideoplayback.



Clickthisbuttontostopplayback.



Clickthisbuttonincreaseplaybackspeed*.



Clickthisbuttondecreaseplaybackspeed*.



Clicktoplaybackvideoframebyframe.Clickagainfor

thenext

fr

ame

�



*Note:Thereare5stepsofplaybackspeedyoucanchoosefrom:1/4,1/2,1,2,and

4timesoforiginalspeed.



Sliceimagesfromvideoplayback

Youcantakesnapshotsfromplaybackvideoormakenewvideoclipsfrom

thevideoyouareplayingback.







Clickthisbuttontoenablezoom.Thenclickanddragon

thevideotodefinetheareayouwanttozoomin.Click

againtogetbackto100%zoom.



Doubleclicktoshowvideoinfullscreenandpress

ES

C



onkeyboardtoexitfullscreenmode.



Clickthisbuttontodisablezoom.



Clickthisbuttontotakeasnapshotofcurrentplayback.



Clickthisbuttontostartclippingavideofromplayback.



Clickthisbuttontostopclippingavideofromplayback.







TRENDnetUser’sGuide  TV‐IP327PI

Downloadsectionsofvideo

Tosavecompletevideosectionsorsnapshots,youcandownloadthefiles

directly.



Click buttontodownloadvideosections.



Checkthetimeoftherecording,selectthevideosyouwanttodownload,and

thenclickDownload.





Downloadsnapshots



Click buttontolistsnapshotstodownload



Select the type of event that triggered the snapshots.

ChoosetheStartTimeandEndTime.Then,clickSearch

tofindthesnapshotlist.Checkthetimeofthesnapshot,

and then select the snapshots you want to download,

thenclickDownload.



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