Bauknecht Vantage User manual

Category
Washing machines
Type
User manual
W10298599A
W10298600A - SP
High-Efficiency
Washer
Use & Care Guide
Laveuse
de haute efficacité
Guide d’utilisation et entretien
Para obtener acceso al Manual de uso y cuidado en español, o para obtener información adicional acerca de su producto, visite:
www.whirlpool.com.
Designed to use only
HE High Efciency detergents.
Conçue pour l’utilisation
d’un détergent haute
efcacité seulement.
WASHER SAFETY .........................................................2
WHAT’S NEW UNDER THE LID? .................................3
CONTROL PANEL AND FEATURES ............................4
Touch Screen Control .....................................................4
Dispensers .......................................................................5
CYCLE OVERVIEW .......................................................6
ADJUSTING CYCLES ...................................................8
USING YOUR WASHER ................................................9
ADDITIONAL FEATURES ............................................12
SOUND AND DISPLAY ...............................................13
WASHER MAINTENANCE ...............................................14
TROUBLESHOOTING .......................................................16
WARRANTY ...........................................................................23
ASSISTANCE OR SERVICE ..................................Back Cover
SÉCURITÉ DE LA LAVEUSE ......................................24
QUOI DE NEUF SOUS LE COUVERCLE? .................25
TABLEAU DE COMMANDE
ET CARACTÉRISTIQUES ...........................................26
Commandes d’écran tactile .........................................26
Distributeurs ..................................................................27
APERÇU DU PROGRAMME .......................................28
RÉGLAGE DES PROGRAMMES ................................30
UTILISATION DE LA LAVEUSE ..................................31
CARACTÉRISTIQUES SUPPLÉMENTAIRES.............34
SON ET AFFICHAGE ...................................................35
ENTRETIEN DE LA LAVEUSE .........................................36
DÉPANNAGE .......................................................................38
GARANTIE .............................................................................46
ASSISTANCE OU SERVICE ...................... Couverture arrière
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WASHER SAFETY
You can be killed or seriously injured if you don't immediately
You
can be killed or seriously injured if you don't
follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.
DANGER
WARNING
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English
The impeller moves the load through the water while using
less water and energy compared to a traditional agitator-style
washer.
Choosing the Right Detergent
Use only High Efciency detergents. The package will be
marked “HE” or “High Efciency.” Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using
regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer’s instructions to determine the amount
of detergent to use.
Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds that
are different from those of your previous washer. For example,
you may hear a clicking at the beginning of the cycle, as the
lid lock goes through a self-test. There will be different kinds of
humming and whirring sounds as the impeller moves the load.
And sometimes, you may hear nothing at all, as the washer
determines the correct water level for your load or allows time
for clothes to soak.
Use only High Efciency (HE) detergent.
H
2
Low
Concentrated Cleaning
The H
2
Low low-water cleaning system means concentrated
cleaning. Rather than diluting detergent as done in an
agitator-style washer, this washer delivers the detergent
directly to the soils.
WHAT’S NEW UNDER THE LID?
Cleaning with Less Water
The most striking difference in your new washer is the
low-water impeller wash system. The washer automatically
adjusts the water level to the load size—no water level selector
is needed.
Traditional agitator-style
washing machine
Washer with low-water
impeller wash system
Impeller
When loading the washer with dirty laundry, ll it evenly
around the basket wall. Once you start the cycle, the lid
will lock, and the washer will begin the sensing process to
determine the correct water level for the load. This may take
several minutes.
Water is added to the load while the basket turns slowly. As the
washer dampens and moves the load, the level of clothes will
settle in the basket. This is normal, and does not indicate that
more clothes should be added.
IMPORTANT: You will not see a washer basket full of water
like with your past agitator-style washer.
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9:25 AM
Recent ClothesColor
ClassicBed &Bath
3
Heavy Duty
Est. Cycle Time
35 min
Normal
Clothes
Est. Cycle Time
25 min
Deep Clean
Oxi/
Fabric Softener
Learn More
Eco Monitor
Delay Start
Sound & Display
CONTROL PANEL AND FEATURES
DEEP CLEAN
Touch to activate the Deep Clean option. This option
adds additional soak and agitation time to help remove
tough stains. An integrated heater helps to maintain
optimal wash temperatures.
DISPENSER SELECTOR
Press this button to set the dispensers for Oxi, Fabric
Softener, or both so that the selected laundry product
is added to the load at the correct time.
LEARN MORE
Touch Learn More to view additional information about
the selected cycle, option, or setting.
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Touch Screen Controls
COLOR LCD TOUCH SCREEN
This screen will display current options and settings, cycle
information, and estimated time remaining.
ECO MONITOR
Your washer is specially designed to conserve energy
and water. Each cycle, along with any selected options, will
result in different energy and water usage. Touch the Eco
Monitor to see how well you are saving energy and water.
DELAY START
Touch Delay Start to set the washer to delay the start of the
cycle for up to 12 hours, in 15 minute increments.
SOUND & DISPLAY
Adjust settings such as date/time, signal volume, display
language, screen brightness, and screen calibration.
If a button along the side of the display has a green bar
above it, that feature is currently activated. A blue bar
indicates that you are in the display screen for that feature.
POWER BUTTON
Touch to turn the washer ON. Touching once while the
washer is ON will cancel the current cycle. Touching twice
will turn the washer OFF.
NOTE: The touch screen may take up to a minute or
so to start up when the washer is rst plugged in or
after a power outage.
TOUCH SCREEN DISPLAY
The easy-to-use touch screen displays cycle information,
settings and options, and more. To select an option, simply
touch the icon for the desired option. To adjust settings,
touch the desired value.
START/PAUSE BUTTON
Touch to start the selected cycle; touch again to pause
a cycle.
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2
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English
Dispensers
A
B
C
Use only High Efciency (HE) detergent.
A
C
B
High Efciency “HE” detergent dispenser
Add liquid or powdered HE detergent to this dispenser for
your main wash cycle.
Liquid chlorine bleach / Timed Oxi dispenser
Liquid chlorine bleach: This dispenser holds up to
3/4 cup (180 mL) liquid chlorine bleach. The bleach
will be automatically diluted and dispensed at the
optimum time during the wash cycle.
Oxi: This dispenser holds up to 3/4 cup (180 mL) Oxi
booster. The Oxi will be automatically diluted and
dispensed at the appropriate time during the wash cycle
when Timed Oxi option is selected.
NOTE: Fill dispenser with only bleach OR oxi.
Do not mix products.
Liquid fabric softener dispenser
Pour measured liquid fabric softener into the liquid fabric
softener dispenser, if desired. It will dispense automatically
at the optimum time when the Fabric Softener option is
selected.
Use only liquid fabric softener in this dispenser. Do not
dilute fabric softener.
Do not attempt to remove the dispensers or trim for cleaning.
The dispensers and trim are not removable. See “Maintenance”
for instructions on cleaning the dispensers.
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The main screen has 5 tabs, each with several cycles. Each tab allows you to select cycles based on what
you want to wash, for example, by clothing type, color, or common household items. The RECENT tab lists
the last 7 cycles used.
To select a cycle, touch the tab the cycle is in, then touch the
and arrows until the desired cycle
is shown. Simply touch the cycle icon to select. For additional information on each cycle and
recommended loads, touch LEARN MORE.
CYCLE OVERVIEW
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English
Tab:
Additional Information
Cycle:
Recent
This tab shows the last 7 cycles used. When the washer is turned on for the rst time, this tab will
include a couple popular cycles. The displayed cycles will
change as you use your washer.
Clothes
Normal Clothes
Heavy Duty Clothes
Ofce Casuals
Undergarments
Jeans
Kidswear
Baby Items
Athletic Wear
Lingerie
Swimwear
Sweaters
Shoes
These cycles allow you to sort and wash loads based on the
type of clothing.
The Normal Clothes cycle is recommended for washing
normally soiled cottons, linens, and mixed fabric loads.
Colors
Whites Load
Lights Load
Brights Load
Mixed Load
Darks Load
This tab features cycles that allow you to sort and wash by
colors, with settings designed to protect colors or remove
tough stains from whites.
Bed & Bath
Towels
Bed Sheets
Blankets
Pillows
Bath Mats
Rubber Mattress Pads
Shower Curtains
Stuffed Animals
Sleeping Bags
Select specialized cycles from this tab to wash common
household items. Cycles are designed to maximize cleaning
effectiveness while allowing for bulky or water resistant items.
Classic
Quick Wash
Hand Wash
Sanitary
Clean Washer
Soak
Rinse & Spin
Spin Only
This tab includes a variety of special purpose and utility
cycles.
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Once a cycle is selected, you will have the option of adjusting wash settings such
as wash/rinse temperature, spin speed, and soil level. You may also add options
such as Presoak and Extra Rinse, if available for that cycle.
You can either go to the Adjust Settings menu to manually select settings for the
load, or select Stain Assist, which will calculate the best settings for the stain.
If you select Adjust Settings, you may manually choose and
adjust each setting individually using the buttons across the
bottom of the screen. If an option is not available, it will be
grayed out and cannot be selected. You may also use the
adjustment palette to calculate the best settings based on a
quicker, gentler, cleaner, or more energy efcient wash cycle,
or a combination of properties.
If you select Stain Assist, the washer will take you through 4 easy
steps to determine the best settings for the stain. The washer will
then calculate the best combination of temperature, wash time,
and wash action for the stain and fabric.
Manual Adjustment
Stain Assist
ADJUSTING CYCLES
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English
USING YOUR WASHER
• Emptypockets.Loosechange,buttons,oranysmallobject
can pass under the impeller and become trapped, causing
unexpected sounds.
•Sortitemsbyrecommendedcycle,watertemperature,
and colorfastness.
• Separateheavilysoileditemsfromlightlysoiled.
• Separatedelicateitemsfromsturdyfabrics.
• Donotdrygarmentsifstainsremainafterwashing;heatcan
set stains into fabric.
• Treatstainspromptly.
• Closezippers,fastenhooks,tiestringsandsashes.
Remove non-washable trim and ornaments.
• Mendripsandtearstoavoidfurtherdamagetoitems
during washing.
Helpful Tips:
• Whenwashingwater-prooforwater-resistantitems,load
evenly. Use the Shower Curtain or Rubber Mattress Pad cycle.
• Usemeshbagstohelpavoidtanglingwhenwashingdelicate
or small items.
• Turnknitsinsideouttoavoidpilling.Separatelint-takersfrom
lint-givers. Synthetics, knits, and corduroy fabrics will pick up
lint from towels, rugs, and chenille fabrics.
Always read and follow fabric care labels instructions to avoid
damage to your garments.
1. Sort and prepare your laundry
Load garments in loose heaps evenly
around basket wall. Try mixing different
sized items to reduce tangling.
IMPORTANT: Items need to move freely
for best cleaning and to reduce wrinkling
and tangling.
3. Load laundry into washer
2. Touch POWER to turn on washer
Touch the POWER button to turn on the washer. When you
open the lid, the basket light will turn on.
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Using Laundry Product Dispensers
Add a measured amount of HE
detergent into detergent dispenser.
IMPORTANT: Use only High Efciency
detergents. The package will be
marked “HE” or “High Efciency.” Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using
regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer’s instructions to determine the amount
of detergent to use.
HELPFUL TIP: See “Washer Maintenance” for information on
recommended method of cleaning washer dispensers. Do not
attempt to remove dispensers.
Detergent
4. Add HE detergent to dispenser
Fabric Softener
7. Add fabric softener to dispenser
Pour a measured amount of liquid fabric
softener into dispenser, always follow
manufacturer’s directions for correct
amount of fabric softener based on your
load size. Then select Fabric Softener option.
IMPORTANT: Fabric Softener option must be selected
to ensure proper distribution at correct time in cycle.
Do not overll or dilute. Overlling dispenser will cause
fabric softener to immediately dispense into washer.
If Extra Rinse option is selected, fabric softener will be
dispensed in the last rinse.
NOTE: Do not use liquid fabric softener dispenser balls in
this washer. They will not dispense correctly.
Bleach
6. Add chlorine bleach or Oxi
product to dispenser
Add chlorine bleach or Oxi laundry boost
product to the dispenser. When using
powdered chlorine bleach or Oxi products,
select the Bleach/Oxi option. It is not
necessary to select the Oxi option when
using liquid chlorine bleach or liquid Oxi products.
• Donotoverll,dilute,orusemorethan3/4 cup (180 mL)
of liquid chlorine bleach. Overlling will cause the bleach
or Oxi product to dispense immediately into the washer.
• Donotusecolor-safebleachorOxiproductsinthesame
cycle with liquid chlorine bleach.
5. Select dispenser options
Touch the Oxi/Fabric Softener button to display the dispenser
options page. Touch the Oxi-Boost and/or Fabric Softener icons
to activate or deactivate each dispenser. When a dispenser is
selected, a check mark will appear in the icon, and the dispenser
name on the button will turn green. Once the desired dispensers
are selected, touch Done to return to the main cycle screen.
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English
10. Set a delayed start, if desired
You can delay the start of the wash cycle by up to 12 hours.
Touch the Delay Start button, and drag the time selector to
the desired start time. You may also touch the 15 min. up and
down buttons to adjust the start time in 15 minute increments.
The start time and estimated end time will be displayed. Once
the desired start time is set, press Start Delay to conrm and
start the countdown.
Use the touch screen to select the desired cycle. Cycles
are grouped in tabs by type, and the last 7 cycles used
will appear in the Recent tab. Touch the
and arrows
to scroll left or right.
The Normal Clothes cycle is recommended for washing
normally soiled cottons, linens, and mixed fabric loads.
For additional information on cycles, options, and features,
touch Learn More on your washer display.
8. Select cycle
9. Select cycle settings and options
You may choose cycles from the Recent tab, with any custom
settings you have selected. Or select a cycle from the Clothes,
Colors, Bed & Bath, or Classic tab to use default settings or
choose new custom settings.
Once you have selected the cycle, default settings for the
cycle will be displayed. If you wish to change the default
settings, you may adjust the settings using the easy select
screen, by selecting the desired settings individually, or use
Stain Assist to get recommended settings for the stain.
Once the desired settings and options are selected, press
START/PAUSE, or touch Delay Start to set the washer to start
at a later time.
NOTE: Not all settings and options are available with all cycles.
Always read and follow fabric care labels instructions
to avoid damage to your garments.
11. Touch START/PAUSE to begin
wash cycle
Touch the START/PAUSE button to start the wash cycle.
When the cycle has nished, a “clean” message will be
displayed and the end of cycle signal will sound (if set).
Promptly remove garments when cycle is done to avoid
odor, reduce wrinkling, and rusting of metal hooks, zippers,
and snaps.
NOTE: If you need to open the lid to add 1 or 2 missed
garments, \you may do so while Add a Garment is displayed.
Press START/PAUSE; the lid will unlock once the washer
movement has stopped. This may take several minutes if the
load was spinning at high speed. Then close lid and press
START/PAUSE again to resume the cycle.
If lid is left open for more than 10 minutes the water will be
pumped out.
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ADDITIONAL FEATURES
Using the EcoMonitor
Your washer features an EcoMonitor, which allows you to
keep track of energy and water savings over time. Using
cycles with the Eco option and washing with cold water
will raise your Eco rating.
Deep Clean
Touch to activate the Deep Clean with Heat option.
This option adds additional soak and agitation time to help
remove tough stains. An integrated heater helps to maintain
optimal wash temperatures.
Learn More
Touch the Learn More button to display additional details.
When you are nished, touch Done to return to the previous
screen.
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English
Setting general preferences
The touch screen will display the current preference settings
below the icon for each preference. To change a setting,
press the icon for that preference and follow the on-screen
instructions.
SOUND & DISPLAY
Touching the Sound & Display button will access the
Sound & Display menu, where you can adjust preferences
such as date/time, signal volume, display language, screen
brightness, and screen calibration.
Calibrating the touch screen
If you are having difculty selecting or dragging the correct
icons with the touch screen, for example, if you touch one icon
but one adjacent to it is selected instead, the touch screen
may need calibration.
To calibrate:
1. Touch the Sound & Display button to access the Sound &
Display preferences.
2. Select Touch Screen Calibration.
3. Follow the on-screen instructions to calibrate the
touch screen.
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WASHER MAINTENANCE
CLEANING YOUR WASHER
Keep your washer as clean and fresh as your clothes.
To keep washer interior odor-free, follow this recommended
monthly cleaning procedure:
1. Make sure the washer is empty.
2. Using recommended AFFRESH
®
washer cleaner,
add one tablet to washer drum
OR
If using liquid chlorine bleach, add 1 cup (250 mL) to
liquid chlorine bleach dispenser.
IMPORTANT: Do not add detergent to CLEAN
WASHER with AFFRESH
cycle. Do not use more than
recommended amount of bleach to avoid damaging
product over time.
3. Close washer lid.
4. Press POWER.
5. Select CLEAN WASHER with AFFRESH
cycle.
6. Press START/PAUSE. Water will pour into washer
for a moment and pause, lid will lock, then cycle
will continue.
NOTE: For best results, do not interrupt cycle. If cycle must
be interrupted, press START/PAUSE twice and run a RINSE
AND SPIN cycle to ensure cleaner or bleach have been
rinsed from washer.
To clean exterior:
1. Use a soft, damp cloth or sponge to wipe up any spills.
2. Use all-purpose surface cleaner, if needed.
IMPORTANT: To avoid damaging the washer’s nish,
do not use abrasive products.
Replace inlet hoses after 5 years of use to reduce the risk
of hose failure. Periodically inspect and replace inlet hoses
if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of
replacement on the label with a permanent marker.
WATER INLET HOSES
Bleach
CLEANING THE TOUCH SCREEN
The Touch Screen should be cleaned periodically to
remove ngerprints or dust.
1. Make sure the washer is OFF.
2. Wipe the touch screen area with soft, damp cloth.
3. Wipe dry with clean, soft towel.
IMPORTANT: To avoid damaging the touch screen window,
do not use chemicals or abrasive products.
CLEANING YOUR DISPENSERS
You may nd laundry product residue leftover in your
dispensers. To remove residue, wipe with a damp cloth and
towel dry. Do not attempt to remove the dispensers or trim for
cleaning. The dispensers and trim are not removable.
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English
Operate your washer only when you are home.
If moving, or not using your washer for a period of time,
follow these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid ooding due
to water pressure surge.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets, disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run
washer on RINSE AND SPIN cycle for about 30 seconds
to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
NON-USE AND VACATION CARE
REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage
or moving:
1. Refer to Installation Instructions to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet
hoses. Turn on both water faucets.
2. Plug in washer or reconnect power.
3. Run washer through Blankets cycle to clean washer and
remove antifreeze, if used. Use only HE High Efciency
detergent. Use half the manufacturer’s recommended
amount for a medium-size load.
TRANSPORTING YOUR WASHER
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
WINTER STORAGE CARE directions before moving.
3. Disconnect drain from drain system.
4. Unplug power cord.
5. Place inlet hoses inside washer basket.
6. Drape power cord and drain hose over the console
and secure with masking tape.
7. Place foam packing ring from original shipping materials
back inside washer. If you do not have packing ring,
place heavy blankets or towels into basket opening.
Close lid and place tape over lid and down front of
washer. Keep lid taped until washer is placed in
new location.
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Alert message screens
For many common problems that can be easily corrected
without a service call, your washer will display an alert
message with a code and explanation of the problem,
as well as possible solutions.
TROUBLESHOOTING
F code error screens
If your washer experiences a problem, it may display an F
code (an F followed by a two-digit number) and additional
instructions. Follow the on-screen instructions.
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English
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Feet may not be in contact with the
oor and locked.
Front and rear feet must be in rm contact with oor, and washer
must be level to operate properly. Jam nuts must be tight
against the bottom of the cabinet.
Check oor for exing or sagging. If ooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See “Level the Washer” in Installation Instructions.
Load could be unbalanced.
Load dry items in loose heaps evenly around basket wall.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Avoid washing single items. Balance a single item such as a rug
or jeans jacket with a few extra items. If the washer stops and
an unbalanced load error appears on screen, redistribute the
load, close the lid, and press START/PAUSE.
Use Bed and Bath cycles for oversized, non-absorbent items
such as comforters or poly-lled jackets. Other items are
not appropriate for Bed and Bath cycles. See “Cycle Guide”.
Item or load not suitable for selected cycle. See “Cycle Guide”
and “Using Your Washer” in this Use and Care Guide.
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
Washer not level.
Water may splash off basket if washer is not level.
Fill hoses not attached tightly.
Tighten ll-hose connection.
Are all four ll hose at washers properly seated?
Drain hose connection
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Check household plumbing for leaks
or clogged sink or drain
Water can backup out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe,
water pipes, and faucets.)
Fill hose washers
Noises
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
Objects caught in washer
drain system.
Clicking or metallic
noises
Gurgling or humming
It is normal to hear the pump making a continuous humming sound
with periodic gurgling or surging as nal amounts of water are
removed during the spin/drain cycles.
Washer may be
draining water.
Water Leaks
Check the following for
proper installation:
Do not place tape over drain opening.
Unbalanced loading can cause basket to be out of alignment
and cause water to splash off tub. See “Using Your Washer”
for loading instructions.
Washer not loaded as
recommended.
Vibration, rocking, or
“walking”
Not enough water
in washer
Load not completely covered
in water.
This is normal operation for an HE low-water washer. The load will
not be completely underwater. The washer senses load sizes and
adds correct amount of water for optimal cleaning. See “What’s
New under the Lid.
IMPORTANT: Do not add more water to washer. The added water
lifts the load off the impeller, resulting in less cleaning.
Washer not performing as expected
Washer may not be level.
Vibration or Off-Balance
Vibration during spinning
or washer stopped error
message on screen
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If you experience
Possible Causes
Solution
Normal washer operation.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle.
Do not interrupt cycle.
Washer may be stopped to reduce suds.
Washer spins the load before lling to determine load size.
Washer won’t run or ll,
washer stops working
Check for proper water supply.
Both hoses must be attached and have water owing to
inlet valve.
Both Hot and Cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water ow.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Check proper electrical supply.
Washer not loaded as recommended.
Remove several items, rearrange load evenly in
basket and add detergent. Close lid and press START/PAUSE.
Do not add more than 1 or 2 additional items after cycle
has started.
Not using HE detergent or using too
much HE detergent.
Only use HE detergent. Suds from regular detergents can slow
or stop the washer. Always measure detergent and following
detergent directions based on your load requirements.
To remove suds, cancel cycle. Select SPIN ONLY.
Press START/PAUSE. Do not add more detergent.
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
Washer not performing as expected (cont.)
Do not add more water to the washer.
TROUBLESHOOTING
19
English
Using cycles with a lower spin speed.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment.
Washer not loaded as recommended.
Small items may have been caught in pump or between basket
and tub, which can slow draining.
Empty pockets and use garment bags
for small items.
A tightly packed load will not allow the washer to spin correctly,
leaving the load wetter than normal. See “Using Your Washer”
for loading recommendations.
Washer not draining/
spinning, loads are
still wet
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe farther than 4.5"
(114 mm).
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 96" (2.4 m)
above the oor. Remove any clogs from drain hose.
Not using HE detergent or using too
much HE detergent.
Suds from regular detergent or using too much detergent can
slow or stop draining or spinning. Use only HE detergent.
Always measure and follow detergent directions for your
load. To remove extra suds, select RINSE & SPIN. Do not
add detergent.
If you experience
Possible causes
Solution
Incorrect or wrong
wash or rinse
temperatures
Check for proper water supply.
Are hot and cold inlet hoses reversed?
Both hoses must be attached to both washer and faucet, and
have both hot and cold water owing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Energy Star washers use cooler wash and rinse water
temperatures than your previous washer. This includes
cooler hot and warm washes.
Load not rinsed
Check for proper water supply.
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
Washer not performing as expected (cont.)
Energy saving controlled
wash temperatures.
Are hot and cold inlet hoses reversed?
Both hoses must be attached and have water owing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer maybe clogged.
Remove any kinks in the inlet hose.
Not using HE detergent or using too
much HE detergent.
The suds from regular detergent can prevent washer
from operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions
based on load size and soil level.
Washer not loaded as recommended.
The washer is less efcient at rinsing when load is tightly
packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
Fabric softener option not selected.
When using fabric softener, be sure the Fabric Softener option
is selected.
20
Washer not performing as expected (cont.)
If you experience
Possible Causes
Solution
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
Not using HE detergent or using too
much HE detergent.
Not using correct cycle for fabric type.
Not using dispensers.
Not washing like colors together.
The suds from regular detergent can prevent washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions
based on load size and soil level.
Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
If using Quick Wash cycle, wash only a few items.
Use Whites Load and Heavy Duty Clothes cycle for tough
cleaning.
Use dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle.
Avoid overlling.
Do not add products directly to load.
Wash like colors together and remove promptly after the cycle is
complete to avoid dye transfer.
Load is tangling
Washer not loaded as recommended.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Select a cycle with a slower wash action and slower spin
speed. Note that items will be wetter than when using a
higher speed spin.
Washer not loaded as recommended.
Washer senses load size and adds correct amount of water.
This is normal and necessary for clothes to move.
Do not add additional water to washer. Additional water lifts the
laundry off the impeller, resulting in less cleaning.
Load garments in loose heaps evenly around the basket wall.
For best cleaning, avoid tightly packing the load.
Load with dry items only.
Add only 1 or 2 garments after washer has started.
Not cleaning or
removing stains
Wash load not completely
covered in water.
Added more water to washer.
Wash action and/or spin speed too
fast for load.
Sand, pet hair, lint, etc.
on load after washing
Heavy sand, pet hair, lint, and
detergent or bleach residues
may require additional rinsing.
Add an Extra Rinse to the selected cycle.
TROUBLESHOOTING
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Bauknecht Vantage User manual

Category
Washing machines
Type
User manual

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