9 Firmware upgrading
9.1 Download firmware
9.2 Upgrade device firmware
Login to the web page of N50/N60, click "Settings">"Firmware Upgrade" to check if there is any latest
firmware available to download. If yes, select the downloaded firmware and click “Firmware Upgrade”.
After uploaded the firmware successfully, it needs to reboot the device. After clicking “ok”, the device will
restart, please be patient.
9.3 Upgrade device firmware in recovery mode
If you cannot access the N50/N60 web page with the method described in 9.2, please use the Recovery mode
to upgrade the firmware, as follows.
Step 1: Prepare a USB flash drive or SD card, copy the firmware file downloaded from Kiloview website to
the USB flash drive/SD card.
Step 2: Insert the USB flash drive or SD card into the N50/N60, after the device is turned on (about 2s), wait
Kiloview will keep update the new firmware of N50/N60. Please visit:
https://www.kiloview.com/ensupport/download/
Select “NDI”list > “N50” to find the latest firmware to download. or
Select “NDI”list > “N60” to find the latest firmware to download.
Note
Google Chrome or Edge with Windows OS is recommended for upgrading.
Please do not power off during the upgrade process, otherwise the device could not work.
Generally, it will take 3-5 minutes to upgrade the device. If it is still not completed after 5 minutes, please try refreshing
web page. If still cannot access it normally, please try to contact technical support for assistance.