Eurotech ReliaGATE 10-05 Owner's manual

Original User Manual

ReliaGATE 10-05-x2

Multi-Service Gateway & Edge Controller

Rev. 1-6 — 16 October 2018 — REGATE-10-05-x2_UserMan_ENG_1-6 — ENGLISH

Trademarks

All trademarks, registered trademarks, logos, trade names and products names contained in this

document are the property of their respective owners.

Intended audience

This document is intended for system developers, who are skilled persons with a thorough knowledge in

installing and implementing computer systems, networks, and related operating software.

Disclaimer of liability

Eurotech has reviewed the contents of this document to ensure accuracy and consistency with the

hardware and software described.

Always refer to the latest available manual revision available at: www.eurotech.com.

Revision history

Revision Description Date

1-0

First release 1 July 2016

1-1

Updated:

• Product labels

• Electromagnetic Compatibility

• Mechanical Dimensions

• Minor changes

11 October 2016

1-2

Updated:

• Operating temperature

4 November 2016

1-3

Updated:

• Operating temperature

14 December 2016

1-4

Updated section:

• How to access the interfaces under Linux

10 October 2017

1-5

Updated information about:

• The backup battery

• The serial ports

• How to access the interfaces under Linux

4 April 2018

1-6

Updated paragraph 11.3 "Internal backup battery" 16 October 2018

ReliaGATE 10-05-x2 User Manual Rev 1-6

Contents

CONTENTS

Trademarks 2

Intended audience 2

Disclaimer of liability 2

Revision history 2

Contents 3

1 Safety instructions 7

1.1 Safety messages used in this document 7

1.1.1 Safety messages for hazards with a high level of risk 7

1.1.2 Safety messages for hazards with a medium level of risk 8

1.1.3 Safety messages for hazards with a low level of risk 8

1.2 Other messages used in this document 8

1.2.1 Instructions on how to use the product effectively and avoid any damage 8

1.3 How to prevent electrostatic discharge 9

1.4 How to safely connect power to the product 9

2 How to receive technical assistance 11

2.1 How to ask for technical support 11

2.2 How to send a product for repair 11

3 Conventions used in this document 13

3.1 Conventions for signal names 13

3.2 Conventions for signal types 13

4 Getting started 15

5 Product overview 17

5.1 Product labels 18

6 Declaration of Conformity 19

6.1 CE Marking 19

6.2 WEEE compliance 19

6.3 RoHS compliance 19

6.4 Electromagnetic Compatibility 20

6.4.1 Electromagnetic Compatibility (EU) 20

7 Technical Specifications 21

8 Interfaces overview 23

8.1 Front panel interfaces 23

8.1.1 DIP switch selector functions 23

8.1.2 8-position connector functions 23

8.2 Rear panel interfaces 24

8.3 LED indicators 25

8.4 Service panel interfaces 26

9 Interfaces in detail 27

9.1 Cellular 27

9.1.1 The MicroSIM card receptacle 27

9.2 Host USB port 28

9.2.1 Connector pinout 28

9.3 Ethernet port 29

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Contents

ReliaGATE 10-05-x2 User Manual Rev 1-6

9.3.1 Connector pinout 29

9.3.2 Port specifications 29

9.4 Serial ports 30

9.4.1 Serial ports pinout 30

9.4.2 How to insert RS-485 fail-safe and termination resistors 31

9.5 Console port 32

9.5.1 Connector and mating connector specifications 32

9.5.2 Connector pinout 32

9.6 RTC (Real Time Clock) 33

9.7 The MicroSD card receptacle 34

9.8 The Programmable pushbutton 34

10 The Software 35

10.1 The Linux OS distribution 35

10.2 The bootloader procedure 35

10.2.1 How to select the Linux kernel sources 35

11 The power supply 37

11.1 Power supply sources 37

11.2 External DC power supply 37

11.2.1 Power IN pinout 37

11.3 Internal backup battery 38

11.3.1 How to connect / disconnect the backup battery 38

11.4 Functions enabled by the backup battery 39

11.4.1 How to enable the RTC backup function 39

11.4.2 How to enable the Safe shutdown function 39

11.5 How to check the current power supply source 39

11.6 The Watchdog 40

11.6.1 How to enable/disable the watchdog 40

11.7 How to turn ON the product 41

11.8 How to hardware reset the product 42

11.9 How to shutdown the OS 42

11.10 How to turn OFF the product 43

12 How to access the interfaces under Linux 45

12.1 Ethernet port 45

12.2 Modem 46

12.3 Serial ports, Console port 47

12.3.1 How to test a serial port 47

12.4 LED indicators 48

12.4.1 How to manage a LED 48

12.5 The Programmable pushbutton 49

12.6 Flash Memory 50

12.7 RTC 50

13 How to log in the Administration console 51

13.1 The default credentials 51

13.2 How to login using the console port 51

13.3 How to change the Linux password 51

14 How to install the product 53

14.1 How to install the ReliaGATE 10-05-x2 using the Mounting Bracket 53

14.2 Optional: How to install the ReliaGATE 10-05-x2 using the DIN Rail Mounting Kit 54

14.2.1 How to replace the Mounting Bracket with the DIN Rail Mounting Kit 54

14.2.2 How to install the ReliaGATE 10-05-x2 on a DIN rail 56

14.2.3 How to remove the ReliaGATE 10-05-x2 from a DIN rail 56

15 How to maintain the product 57

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ReliaGATE 10-05-x2 User Manual Rev 1-6

Contents

15.1 Use antistatic precautions 57

15.2 Remove the power supply 57

15.3 Inspect the installation of the product 57

15.4 Clean the product 57

16 Mechanical specifications 59

16.1 ReliaGATE 10-05-x2 mechanical dimensions 59

16.2 Mounting Bracket mechanical dimensions 60

17 Eurotech Everyware IoT 61

17.1 Everyware Software Framework (ESF) 61

17.2 The ESF Web UI 62

17.3 The ESF Wires Application 63

17.4 Everyware Cloud (EC) 64

17.5 For further information 64

Notes 65

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ReliaGATE 10-05-x2 User Manual Rev 1-6

1 Safety instructions

1 SAFETY INSTRUCTIONS

READ CAREFULLY AND UNDERSTAND THE INSTRUCTIONS AND WARNINGS CONTAINED

IN THIS DOCUMENT BEFORE INSTALLING / USING THE PRODUCT.

KEEP THIS DOCUMENT FOR FUTURE REFERENCE.

To lower the risk of personal injury, electric shock, fire or damage to equipment, observe the instructions

and warnings contained in this document.

Failure to comply with the instructions and warnings contained this document, violates the standards of

safety, design, manufacture, and intended use of the product.

Eurotech assume no liability for any damage caused by failure to observe the instructions and warnings

contained this document.

Whenever you have any doubt regarding the correct understanding of this document, contact the Eurotech

Technical Support (for more information see "How to receive technical assistance" on page 11).

1.1 Safety messages used in this document

1.1.1 Safety messages for hazards with a high level of risk

To indicate a hazard with a high level of risk which, if not avoided, will result in death or serious injury,

the following safety message is used; the message also contains the safety instructions to follow to avoid

any hazard:

DANGER

TEXT THAT EXPLAINS THE SOURCE OF THE HAZARD

(WRITTEN WITH BOLD UPPER-CASE CHARACTERS)

Text with the safety instructions to follow to avoid any hazard

(written with bold lower-case characters)

Example:

DANGER

HIGH VOLTAGE INSIDE.

CONTACT WILL CAUSE ELECTRIC SHOCK OR BURN.

Turn OFF and disconnect power before opening the rack.

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1 Safety instructions

ReliaGATE 10-05-x2 User Manual Rev 1-6

1.1.2 Safety messages for hazards with a medium level of risk

To indicate a hazard with a medium level of risk which, if not avoided, could result in death or serious

injury, the following safety message is used; the message also contains the safety instructions to follow

to avoid any hazard:

WARNING

TEXT THAT EXPLAINS THE SOURCE OF THE HAZARD

(WRITTEN WITH BOLD UPPER-CASE CHARACTERS)

Text with the safety instructions to follow to avoid any hazard

(written with bold lower-case characters)

1.1.3 Safety messages for hazards with a low level of risk

To indicate a hazard with a low level of risk which, if not avoided, could result in minor or moderate

injury, the following safety message is used; the message also contains the safety instructions to follow

to avoid any hazard:

CAUTION

TEXT THAT EXPLAINS THE SOURCE OF THE HAZARD

(WRITTEN WITH BOLD UPPER-CASE CHARACTERS)

Text with the safety instructions to follow to avoid any hazard

(written with bold lower-case characters)

1.2 Other messages used in this document

1.2.1 Instructions on how to use the product effectively and avoid any damage

To indicate:

l Instructions on how to use the product effectively

l Instructions on how to avoid damaging the product or third-party property (not related to personal

injury),

the following message is used:

NOTICE

SIGN

(if necessary)

Text with the instructions to follow to complete the specific task

(written with bold characters).

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ReliaGATE 10-05-x2 User Manual Rev 1-6

1 Safety instructions

1.3 How to prevent electrostatic discharge

NOTICE

HOW TO PREVENT DAMAGING ELECTROSTATIC-SENSITIVE DEVICES

The symbol on the left is applied on electrostatic-sensitive devices.

To prevent damaging electrostatic-sensitive devices:

l Handle the electrostatic-sensitive devices in an ESD Protected Area (EPA)

l Observe the appropriate antistatic precautions. For example: use a wrist

strap kept in constant contact with bare skin and attached to ground.

1.4 How to safely connect power to the product

To safely connect power to the product:

l Observe all the instructions for safety, installation, and operation

l Never operate with wet hands

l Use certified power cables

l Make sure the power cables are not damaged before using them

l Make sure that the power cables meet the power requirements of the device

l Position cables with care. Do not position cables in places where they may be trampled or

compressed by objects placed on them

l Make sure that the power-points and plugs are not damaged before using them

l Do not overload the power-points and plugs

l Use a power supply that meets the requirements stated on the identification label of the

product. In case of uncertainties about the required power supply, contact the Eurotech

Technical Support Team (for more information see "How to receive technical assistance"

on page 11).

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ReliaGATE 10-05-x2 User Manual Rev 1-6

2 How to receive technical assistance

2 HOW TO RECEIVE TECHNICAL ASSISTANCE

2.1 How to ask for technical support

To ask for technical support, complete the following steps

1. Go to the Eurotech Global Support Centre: https://support.eurotech.com/

2. Submit a support request

3. Wait for the reply from the Support Team with the information you required

2.2 How to send a product for repair

To send a product for repair, complete the following steps:

1. Go to the Eurotech Global Support Centre: https://support.eurotech.com/

2. Submit an RMA request

3. Wait for the reply from the RMA Department. It will contain:

l The RMA number

l The shipping information

4. Pack the product adequately using anti-static material and place it in a sturdy box with enough

packing material to protect it from shocks and vibrations

5. Ship the product to Eurotech following the information received from the RMA Department.

NOTICE

Any product returned to Eurotech, that is found to be damaged due to inadequate packaging,

will not be covered by the warranty.

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ReliaGATE 10-05-x2 User Manual Rev 1-6

3 Conventions used in this document

3 CONVENTIONS USED IN THIS DOCUMENT

3.1 Conventions for signal names

Convention Description

GND Ground

# Active low signal

+ Positive signal; Positive signal in differential pair

- Negative signal; Negative signal in differential pair

3.3 3.3 V signal level

5 5 V signal level

NC No Connection

Reserved Use is reserved to Eurotech

3.2 Conventions for signal types

Convention Description

I Signal is an input to the system

O Signal is an output from the system

IO Signal may be input or output

P Power and Ground

A Analog signal

NC No Connection

Reserved Use is reserved to Eurotech

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ReliaGATE 10-05-x2 User Manual Rev 1-6

4 Getting started

4 GETTING STARTED

To get started with the ReliaGATE 10-05-x2, follow these steps :

1. Know the ReliaGATE 10-05-x2 interfaces.

The ReliaGATE 10-05-x2 provides connectivity to several wired and wireless interfaces.

For further information, see:

l "Product overview" on page 17

l "Declaration of Conformity" on page 19

l "Technical Specifications" on page 21

l "Interfaces overview" on page 23

l "Interfaces in detail" on page 27

2. Supply power to the ReliaGATE 10-05-x2.

Supply power to the ReliaGATE 10-05-x2 correctly, respecting all the safety instructions.

For further information, see "The power supply" on page 37

3. Log into the Administration console.

The ReliaGATE 10-05-x2 runs a Linux distribution based on a Yocto framework.

For further information, see:

l "The Software" on page 35

l "How to access the interfaces under Linux" on page 45

l "How to log in the Administration console" on page 51

4. Install the ReliaGATE 10-05-x2.

The ReliaGATE 10-05-x2 is lightweight and compact. You can easily install it in place.

For further information, see:

l "How to install the product" on page 53

l "Mechanical specifications" on page 59

5. Maintain the ReliaGATE 10-05-x2.

Periodic maintenance of the ReliaGATE 10-05-x2 ensures greater integrity and reliable operation.

For further information, see:

l "How to maintain the product" on page 57

6. Start developing your applications.

Depending on the product version you purchased, the ReliaGATE 10-05-x2 can come pre-

configured with Eurotech’s Everyware Software Framework (ESF).

ESF is a smart application container that enables remote management of IoT gateways and

provides a wide range of APIs allowing you to write and deploy your own IoT application.

For detailed instructions, and sample applications for developing device applications using ESF on

Eurotech platforms, see: http://esf.eurotech.com/docs.

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ReliaGATE 10-05-x2 User Manual Rev 1-6

5 Product overview

5 PRODUCT OVERVIEW

The ReliaGATE 10-05 is a compact and lightweight device intended to be used as Multi-Service IoT

Gateway. It is based on the NXP i.MX285 CPU, with 512MB of RAM, 4GB of eMMC, and a user-

accessible microSD slot.

It is suitable for intensive workload in industrial applications. It supports a 9 to 36 V power supply with

transient, surge, noise, and reverse polarity protection with a power consumption of 1.5 W idle. An internal

backup battery can enable a customer safe shutdown application in case of a blackout.

The ReliaGATE 10-05 includes two protected serial ports (RS-232 and RS-485), and one noise and surge

protected USB 2.0 port, and one Fast Ethernet port. According to the version, the ReliaGATE 10-05 can

feature wireless connectivity capabilities: it can integrate a cellular modem (2G or global 3G), Wi-Fi

802.11b,g,n, and Bluetooth 4.0 BLE (Bluetooth Low Energy).

The ReliaGATE 10-05 can be equipped with Everyware™ Software Framework (ESF), a commercial,

enterprise-ready edition of Eclipse Kura, the open source Java/OSGi middleware for IoT gateways.

The ReliaGATE 10-05 can also take advance of Everyware Cloud (separately available). Everyware Cloud

(EC) is a specialized cloud solution that allows you to easily connect, configure and manage your device

through all its life-cycle.

A Development Kit is available upon request. It allows you to quickly and easily start the development of

your applications.

Figure 5.1 - The ReliaGATE 10-05-x2

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5 Product overview

ReliaGATE 10-05-x2 User Manual Rev 1-6

5.1 Product labels

Product labels are placed on the underside of the ReliaGATE 10-05-x2.

Ref# Label content Label example

1 • ReliaGATE model number

• ReliaGATE serial number

• WEEE symbol

• CE mark

• Ethernet MAC address

• IMEI number

• Power details

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ReliaGATE 10-05-x2 User Manual Rev 1-6

6 Declaration of Conformity

6 DECLARATION OF CONFORMITY

6.1 CE Marking

This product is CE marked.

The product meets the guidelines listed in the following sections.

Eurotech is not responsible for the use of this product together with equipment (e.g. power

supplies, personal computers, etc.) that are not CE marked and compliant with the

requirements specified in this document.

This product is compliant with:

l RoHS

l IP40

l CE

This product has been certified with the following:

- Cellular antenna:

l Manufacturer: Taoglas

l Part Number: GSA.8821.B301111

6.2 WEEE compliance

In compliance with the Directive 2012/19/EU of the European Parliament and of the Council

of 4 July 2012 on waste electrical and electronic equipment (WEEE), the symbol on the

right, shown on the product or within its literature, indicates separate collection for this

electrical and electronic equipment (EEE) that has been placed on the market after 2005.

This product, at the end of its life cycle, must be collected separately and managed in

accordance with the provisions of the current Directive on waste electrical and electronic

equipment.

Because of the substances present in the product, improper use or disposal of the refuse

can cause damage to human health and the environment.

To avoid any possible legal implications, contact your local waste collection body for full

recycling information.

6.3 RoHS compliance

The product described in this document, including all its components and its sub-assemblies, have been

manufactured in compliance with the Directive 2011/65/EU of the European Parliament and of the Council

of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic

equipment.

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6 Declaration of Conformity

ReliaGATE 10-05-x2 User Manual Rev 1-6

6.4 Electromagnetic Compatibility

6.4.1 Electromagnetic Compatibility (EU)

Conditions of operation

This product meets the requirements of the EC Directive 2004/108/EC on the electromagnetic

compatibility.

This product is designed for industrial applications.

Modifications

Any modifications made to this product that are not approved by Eurotech may void the prerequisites for

the EC conformity declaration.

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Eurotech ReliaGATE 10-05 Owner's manual

Eurotech ReliaGATE 10-05 Owner's manual

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