ATEN CE690 User manual

DVI Optical KVM Extender

CE680 / CE690

User Manual

www.aten.com

CE680 / CE690 User Manual

ii

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT: This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if

not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in

a residential area is likely to cause harmful interference in which case the user

will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to

the following two conditions: (1) this device may not cause harmful interfer-

ence, and (2) this device must accept any interference received, including

interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the

party responsible for compliance could void the user's authority to operate this

equipment.

CE Warning: This is a class A product. In a domestic environment this prod-

uct may cause radio interference in which case the user may be required to

take adequate measures.

KCC Statement

유선 제품용 / A 급 기기 ( 업무용 방송 통신 기기 )

이 기기는 업무용 (A 급) 전자파적합기기로서 판매자 또는 사용자는 이

점을 주의하시기 바라며 , 가정 외의 지역에서 사용하는 것을 목적으로

합니다 .

RoHS

This product is RoHS compliant.

CE680 / CE690 User Manual

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SJ/T 11364-2006

The following contains information that relates to China.

CE680 / CE690 User Manual

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User Information

Online Registration

Be sure to register your product at our online support center:

Telephone Support

For telephone support, call this number:

User Notice

All information, documentation, and specifications contained in this manual

are subject to change without prior notification by the manufacturer. The

manufacturer makes no representations or warranties, either expressed or

implied, with respect to the contents hereof and specifically disclaims any

warranties as to merchantability or fitness for any particular purpose. Any of

the manufacturer's software described in this manual is sold or licensed as is.

Should the programs prove defective following their purchase, the buyer (and

not the manufacturer, its distributor, or its dealer), assumes the entire cost of all

necessary servicing, repair and any incidental or consequential damages

resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV

interference caused by unauthorized modifications to this device. It is the

responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation

of this system if the correct operational voltage setting was not selected prior

to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS

CORRECT BEFORE USE.

International http://eservice.aten.com

International 886-2-8692-6959

China 86-10-5255-0110

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

United Kingdom 44-8-4481-58923

CE680 / CE690 User Manual

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Package Contents

The CE680 / CE690 package consists of:

1 CE680L or CE690L DVI Optical KVM Extender (Local Unit)

1 CE680R or CE690R DVI Optical KVM Extender (Remote Unit)

1 Custom KVM Cable Set (1.8m)

1USB Cable (1.8m)

2 Power Adapters

1 Mounting Kit

1 User Instructions*

Check to make sure that all the components are present and that nothing got

damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation

procedures carefully to prevent any damage to the unit, and/or any of the

devices connected to it.

*Features may have been added to the CE680 / CE690 since this manual was

published. Please visit our website to download the most up-to-date version

of the manual.

Manual Date: 2015-04-22

All other brand names and trademarks are the registered property of their respective owners.

CE680 / CE690 User Manual

vi

Contents

EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

SJ/T 11364-2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

About this Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix

Chapter 1.

Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Consoles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

CE680L / CE690L (Local Unit) Front View . . . . . . . . . . . . . . . . . . . . . . 5

CE680R / CE690R (Remote Unit) Front View . . . . . . . . . . . . . . . . . . .6

CE680 / CE690 (Local / Remote Unit) Rear View. . . . . . . . . . . . . . . . .7

Chapter 2.

Hardware Setup

Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

KVM Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

RS-232 Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Touchscreen Panel Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Installation Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 3.

Operation

Manual Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Operating Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Mode Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

LED Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Wake Up PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

CE680 / CE690 User Manual

vii

Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Chapter 4.

Keyboard Emulation

Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Chapter 5.

The Firmware Upgrade Utility

Upgrade Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Single Unit Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Local and Remote Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Appendix

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

CE680 / CE690 User Manual

viii

About this Manual

This User Manual is provided to help you get the most from your system. It

covers all aspects of installation, configuration and operation. An overview of

the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the CE680 / CE690 system. Its

purpose, features and benefits are presented, and its front and back panel

components are described.

Chapter 2, Hardware Setup, describes the steps that are necessary to

quickly and safely set up your installation.

Chapter 3, Operation, explains the fundamental concepts involved in

operating the CE680 / CE690.

Chapter 4, Keyboard Emulation, provides tables that list the PC to Mac

and PC to Sun keyboard emulation mappings.

Chapter 5, The Firmware Upgrade Utility, explains how to use this

utility to upgrade the CE680 / CE690's firmware with the latest available

versions.

An Appendix, provides specifications and other technical information

regarding the CE680 / CE690.

CE680 / CE690 User Manual

ix

Conventions

This manual uses the following conventions:

Product Information

For information about all ATEN products and how they can help you connect

without limits, visit ATEN on the Web or contact an ATEN Authorized

Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear

together in the same bracket with a plus sign between them:

[Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦Bullet lists provide information, but do not involve sequential steps.

→Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start → Run means to

open the Start menu, and then select Run.

Indicates critical information.

International http://www.aten.com

North America http://www.aten-usa.com

CE680 / CE690 User Manual

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1

Chapter 1

Introduction

Overview

The CE680 / CE690 is a DVI Optical KVM Extender that overcomes the length

restriction of standard DVI cables by using optical fiber to send high definition

audio, video and control signals over long distance. It accepts audio-video

stream from a local source and serializes the data to pass over a single 3.125

Gbps optical link (for resolutions up to 1920x1200 @60Hz, 24-bits).

It can also extend the keyboard/mouse remote control signals, as well as

transfer RS-232 signals (up to 115kbps) in both directions, allowing you to

connect serial devices, such as barcode scanners. A USB port on the local and

remote unit rear panels lets you connect a USB touchscreen panel device,

which can access a computer connected at the local site. In addition, the CE680

/ CE690’s touchscreen support lets you take advantage of multi-point devices,

such as 10-point multi-touch displays, which can be useful when dealing with

highly interactive applications.

The CE680 / CE690 allows access to a computer system from both local and

remote consoles (USB keyboard, monitor, and mouse). Because it allows

access to a computer system from either the local or remote console, it is

perfect for use in any type of installation where you need to place the console

where it is conveniently accessible, but you want the system equipment to

reside in a safe location – away from the dust and dirt of the factory floor, or

the harsh environmental influence of a construction site, for example.

Furthermore, the CE680 / CE690 takes advantage of fiber optic cable

technology for connecting the local and remote units, providing easy and quick

installation and long-range extension of DVI signals. It also has a built-in 8KV/

15KV ESD protection feature.

Setup is as easy as can be – simply connect the computer system box; run the

fiber optic cable up to 600 m / 20 km to the Remote Unit; and plug the remote

console into the Remote Unit.

CE680 / CE690 User Manual

2

Features

Allows access to a computer or KVM installation from the local/remote

console

Supports DVI-D interface and allows transmission of DVI single-link

signals

Superior video quality of up to 1920 x 1200 @ 60 Hz (24-bits) – get an

excellent, crisp image on your screen over long distance transmissions (up

to 600 m for CE680; up to 20 km for CE690)

Dual console operation – control your system from both the local and

remote USB keyboard, monitor, and mouse consoles

Pushbutton operating mode selection – select whether to control your

computer or KVM from the local console, with the press of a single button

Touchscreen support – connect a generic touchscreen, including devices

up to 10-point multi-touch, to accommodate highly interactive

applications (no extra drivers needed)

Easy to install – no software required – connecting cables to the devices is

all it takes

Uses one fiber optic cable to connect the local and remote units

Uses compact, small form-factor hot-pluggable fiber optic modules

HDCP compatible

Supports standard resolutions from 640 x 480 to 1920 x 1200 @ 60Hz

Supports popular wide screen formats

Built-in 8KV/15KV ESD protection (Contact voltage 8KV; Air voltage

15KV)

RS-232 serial port – connect to a serial terminal, or serial devices such as

barcode scanners (Baud Rate 115200 bps)

PC Wakeup support – use a pushbutton on a Remote Unit to wake a PC at

the local site via RS-232

Audio Enabled – supports stereo speakers and microphone

Firmware upgradeable

Rack mountable

Hot pluggable

Note: The CE680 supports OM3 multi-mode fiber

Chapter 1. Introduction

3

Requirements

Consoles

A DVI single link monitor capable of the highest resolution you will be

using on any computer in the installation

A USB keyboard

A USB mouse

Stereo microphone and stereo speakers (optional)

A USB Touchscreen panel device (optional)

Computers

The following equipment must be installed on each computer that is to be

connected to the system:

A DVI port

1 USB port for the mouse and keyboard

Microphone and speaker ports (optional)

1 USB port for the Touchscreen panel device (optional)

Cables

For optimal signal integrity, and to simplify the layout, we strongly

recommend that you use the high quality custom KVM Cable that is

provided with this package

Fiber optic cable (LC, single mode) to connect the Transmitter and

Receiver CE680 / CE690 units

Note: It is recommended that you use a Single Mode optical fiber cable that

conforms to IEC 60793-2-50 B1.1 or ITU-T G.652.B specifications.

If you wish to utilize the CE680 / CE690’s high-end serial controller

function, you need to purchase an appropriate RS-232 cable

CE680 / CE690 User Manual

4

Maximum Cable Distances

Operating Systems

Supported operating systems are shown in the table, below:

Connection Distance

Computer to Local Unit (CE680L / CE690L) 5 m

Local Unit (CE680L / CE690L)

to Remote Unit (CE680R / CE690R) 600 m (CE680)

20 km (CE690)

Remote Unit (CE680R / CE690R) to monitor 5 m

OS Version

Windows 2000, 2003, 2008, XP, Vista, 7

Linux RedHat 9.0 and higher

SuSE 10 / 11.1 and higher

Debian 3.1 / 4.0

Ubuntu 7.04 / 7.10

UNIX FreeBSD 5.5 / 6.1 / 6.2

Novell Netware 6.0 and higher

Chapter 1. Introduction

5

Components

CE680L / CE690L (Local Unit) Front View

No. Component Description

1 KVM Port Use the Custom KVM cable supplied with this unit:

DVI Input port: The DVI connector of the provided

Custom KVM cable that connects to your computer

plugs into this port.

USB Port (for Keyboard / Mouse): The USB Type

B connector of the provided Custom KVM cable that

connects to your computer plugs into this port.

Audio Ports (Speakers / Mic): These mini stereo

ports are for the speakers (green) and microphone

(pink) connectors of the provided Custom KVM

cable that connects to your computer.

2 RS-232 Serial Port Connect the RS-232 cable from your computer into

this port.

3 USB Type B Port Connect the USB cable from your computer to this port

if using a touchscreen panel device.

4 Operation Mode

Pushbutton The Auto / Local pushbutton toggles between the

Operating Modes available from the Local Console.

Auto – both the Local and Remote Consoles can

control the system.

Local – only the Local Console can control the

system(s).

The default operating mode is Auto.

You can also use this button to enable the Firmware

Upgrade Mode. Reset the power to proceed with the

firmware upgrade. See page 25 for full details.

5 LEDs The CE680L / CE690L has two LEDs to indicate the

operating status. See page 17 for full details.

13

24

5

CE680 / CE690 User Manual

6

CE680R / CE690R (Remote Unit) Front View

No. Component Description

1 RS-232 Serial Port RS-232 serial devices – such as barcode scanners –

plug into this port.

2 Wake Up PC

Pushbutton Press the Wakeup PC pushbutton to wake the

computer at the local site through the RS-232 port.

See page 18 for full details.

3 Operation Mode

Pushbutton The Auto / Remote pushbutton toggles between the

Operating Modes available from the Remote Console.

Auto – both the Local and Remote Consoles can

control the system.

Remote – only the Remote Console can control the

system(s).

The default operating mode is Auto.

You can also use this button to turn on the firmware

upgrade mode. Reset the power to proceed with the

firmware upgrade. See page 25 for full details.

4 LEDs The CE680R / CE690R has two LEDs to indicate

operating status. See page 17 for full details.

1

4

23

Chapter 1. Introduction

7

CE680 / CE690 (Local / Remote Unit) Rear View

No. Component Description

1 Cable Tie Slot If you want to use a cable tie to gather the cables

together, you can run it through this slot to attach it to

the unit.

2 Power Jack Connect the power adapter into this jack.

3 USB Ports (for

Keyboard / Mouse) The USB cable for your keyboard / mouse plugs in

here.

4 Audio Ports

(Speakers / Mic) These mini stereo ports are for the speakers (green)

and microphone (pink).

5 USB Port (for Touch

Panel) Connect a USB touchscreen panel device to this port.

Note: Only generic touch panel devices (no driver

installation required) are supported by this port.

6 DVI Output port Connect a compatible monitor to this DVI serial port.

7 Optical In/Out Port The fiber optic cable that connects the Local and

Remote units plugs in here.

The optical fiber modules are color-coded accordingly:

CE680L – Blue

CE680R – Yellow

CE690L – Purple

CE690R – White

2456

37

1

CE680 / CE690 User Manual

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9

Chapter 2

Hardware Setup

Mounting

For convenience and flexibility, the CE680 / CE690 can be mounted on system

racks. To rack mount a unit do the following:

1. Using the screws provided in the Mounting Kit, screw the mounting

bracket into the bottom panel of the unit:

2. Screw the bracket into any convenient location on the rack.

Note: These screws are not provided. We recommend that you use M5 x 12

Phillips Type I cross, recessed type screws.

1. Important safety information regarding the placement of this

device is provided on page 33. Please review it before

proceeding.

2. Make sure that the power to all devices connected to the

installation is turned off. You must unplug the power cords of

any computers that have the Keyboard Power On function.

CE680 / CE690 User Manual

10

Installation

Setting up the CE680 / CE690 DVI Optical KVM Extender system is simply a

matter of plugging in the cables. Make sure that all the equipment to be

connected up is powered off. Refer to the installation diagrams (the numbers in

the diagrams correspond to the steps), and do the following:

KVM Function

Steps 1–6 are the primary steps for installing your CE680 / CE690, and

utilizing the basic KVM functions.

1. Using the Custom KVM cable supplied with this unit, plug the connectors

into their appropriate ports on the front panel of the Local Unit (CE680L /

CE690L).

2. Plug the connectors on the other end of the Custom KVM cable into the

appropriate ports on the local computer. Each connector is marked with an

appropriate icon to indicate which it is.

Note: If you are combining the CE680 / CE690 with a KVM switch, the

other end of the DVI KVM cable plugs into the appropriate ports on

the KVM switch.

3. Using a Fiber Optic cable (LC, Single Mode), connect the Local and

Remote units via the CE680L (Brown) / CE680R (Yellow) / CE690L

(Purple) / CE690R (White) Optical In/Out ports.

4. Connect the local console devices (mouse, keyboard, monitor, speakers,

microphone) into the appropriate ports on the rear panel of the CE680L /

CE690L.

5. Connect the remote console devices (mouse, keyboard, monitor, speakers,

microphone) into the appropriate ports on the rear panel of the CE680R /

CE690R.

6. Plug each of the power adapters (supplied with this package) to a power

source; plug the other ends into the CE680L / CE690L and CE680R /

CE690R Power Jack.

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