NCR XL7W User manual

Brand: NCR

Model: XL7W

Type: User manual

This manual is also suitable for

User Guide

NCR XL7W (5907)

Release 1.0

BCC5–0000–5202

Issue B

The product described in this document is a licensed product of NCR Corporation.

NCR is a registered trademark of NCR Corporation. NCR RealPOS is a trademark of NCR Corporation in

the United States and/or other countries. Other product names mentioned in this publication may be

trademarks or registered trademarks of their respective companies and are hereby acknowledged.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks

or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Where creation of derivative works, modifications or copies of this NCR copyrighted documentation is

permitted under the terms and conditions of an agreement you have with NCR, NCR's copyright notice

must be included.

It is the policy of NCR Corporation (NCR) to improve products as new technology, components,

software, and firmware become available. NCR, therefore, reserves the right to change specifications

without prior notice.

All features, functions, and operations described herein may not be marketed by NCR in all parts of the

world. In some instances, photographs are of equipment prototypes. Therefore, before using this

document, consult with your NCR representative or NCR office for information that is applicable and

current.

To maintain the quality of our publications, we need your comments on the accuracy, clarity,

organization, and value of this book. Please use the link below to send your comments.

EMail: FD230036@ncr.com

By NCR Corporation

Global Headquarters

864 Spring St NW

Atlanta, GA 30308

U.S.A.

Preface

Audience

This book is written for hardware installer/service personnel, system integrators, and

field engineers.

Notice: This document is NCR proprietary information and is not to be disclosed or

reproduced without consent.

Safety Requirements

The NCR XL7W (5907) conforms to all applicable legal requirements. To view the

compliance statements see the NCR RealPOS Peripherals Safety and Regulatory Statements

(B005-0000-1701).

IT Power System

This product is suitable for connection to an IT power system with a phase-to-phase

voltage not exceeding 240 V.

Peripheral Usage

This terminal should only be used with peripheral devices that are certified by the

appropriate safety agency for the country of installation (UL, CSA, TUV, VDE) or those

which are recommended by NCR Corporation.

Warning: DO NOT connect or disconnect any serial peripherals while the terminal

is connected to AC power. This can result in system damage.

Grounding Instructions

In the event of a malfunction or breakdown, grounding provides a path of least

resistance for electric current to reduce the risk of electric shock. This product is

equipped with an electric cord having an equipment-grounding conductor and a

grounding plug. The plug must be plugged into a matching outlet that is properly

installed and grounded in accordance with all local codes and ordinances. Do not

modify the plug provided – if it will not fit the outlet, have the proper outlet installed by

a qualified electrician. Improper connection of the equipment-grounding conductor can

result in a risk of electric shock.

The conductor with insulation having an outer surface that is green with or without

yellow stripes is the equipment-grounding conductor.

If repair or replacement of the electric cord or plug is necessary, do not connect the

equipment-grounding conductor to a live terminal. Check with a qualified electrician or

service personnel if the grounding instructions are not completely understood, or if you

are in doubt as to whether the product is properly grounded.

Use only 3-wire extension cords that have 3-prong grounding plugs and 3-pole

receptacles that accept the product’s plug. Repair or replace damaged or worn cords

immediately.

Out of Box Failure (OBF)

If you experience an out of box failure (OBF) during installation or staging related to a

missing, wrong or defective unit or item, simply provide NCR with a detailed

description of the issue and the item will be replaced free of charge. For assistance with

this process send an email to CustomerSat.Retail@ncr.com with the following details:

• NCR Sales Order # (Sales Order # are located on the box)

• Date of Product Installation

• Product Model #

• Unit Serial #

• NCR part # of defective/missing/wrong component

• Description of Failure (please be specific. For example: “display will not power on”)

• Customer/Requestor’s contact name, phone number and/or e-mail address

• Address to ship replacement part(s)

Transport the product in its original packaging to prevent impact damages.

If you do not have access to a computer, you may leave a voice message at: 1-800-528-

8658 (USA), or (International) +1-770-623-7400. When leaving a message, please provide a

phone number and/or an email address so NCR can contact you if additional details are

needed.

Note: Used equipment that experiences a failure does not qualify as an OBF and should

go through the NCR warranty process.

Warranty

Warranty terms vary by region and country.

All parts of this product that are subject to normal wear and tear are not included in the

warranty. In general, damages due to the following are not covered by the warranty.

• Improper or insufficient maintenance

• Improper use or unauthorized modifications of the product.

• Inadequate location or surroundings. Site installation must conform to guidelines

listed in the Site Preparation section of this document and the NCR Workstation and

Peripheral AC Wiring Guide (BST0-2115-53).

For detailed warranty arrangements please consult your contract documents.

iii

Returning Defective Hardware for Service

Use the following procedure to report/return defective hardware.

Call the NCR Customer Care Center at 1-800-262-7782 and have the following information

available when you place the call.

• Class/Model number of the defective equipment

• Serial Number of the defective equipment

• Equipment location in the store

• Description of the problem, including any system error codes, error condition, or

guidance to the area of failure.

The NCR Agent will provide you with a work order number, which serves as your

Return Material Authorization (RMA). Please provide the RMA on the outside of the

shipping box.

Note: A work order must be opened for each device that is shipped for repair.

Table of Contents

Chapter 1: Product Overview

Base Models 1

Features and Benefits 2

Display Port Model Optional Features 3

USB-C Model Optional Features 3

Specifications 4

XL7W Wedge Stand (5907-F030/K030) 6

Miscellaneous Kits 7

5907–K300 7

5907–K301 7

5907–F302/K302, 5907–F303/K303 8

7613–K477 8

LabelLocations 9

Chapter 2: Hardware Installation

Installation Restrictions 10

Ergonomic Workplace 10

Installing the Display 11

XL7W Wedge Stand 12

Standalone Pole Mount/Tilt 15

Connecting to a POS Terminal 18

Display Port Model 18

USB-CModel 19

Chapter 3: Operation and Cleaning

Projected Capacitive Touchscreen 20

Using the PCap Touchscreen 20

Touchscreen Cleaning Procedures 20

Cabinet Cleaning Procedures 21

Chapter 4: NCR Software OSD Utility

Introduction 22

Supported Features 22

Installing the Utility 23

Running the Utility (GUI Version) 24

Main Menu 24

Monitors Detected Panel 24

Center Panel 24

Control Buttons 25

Display Adjustment Procedures 27

Resetting Factory Defaults 28

Running the Utility (Console Version) 29

vii

Revision Record

Issue Date Remarks

Apr 2018 First Issue

Oct 2018 Added white PID

Added 5907-F302, 5907-F303/K303

viii

Chapter 1: Product Overview

The NCR XL7W (5907) display offers flexibility and ultra–thin design that will look great

in any retail environment. The XL7W display features a bright, high contrast LCD that

makes it easy to read. This stylish display is available as a 7–inch, projected capacitive

(PCAP) touchscreen or LED backlight non–touch.

The XL7W Display Port model is compatible with any product that has a display port

video and a USB interface and the XL7W USB-C model is compatible with any NCR

USB-C equipped terminal. The XL7W display can be used as an associate display or rear

mounted to a terminal or free standing to display pricing and promotional messages.

Whichever option is preferred, these displays are sure to enhance the appearance of the

wrap stand or checkout and save valuable counter space.

Base Models

Base Model Description

Display Port Model

5907-1010-9090 XL7W, 7" Display, No Touch

5907-1310-9090 XL7W, 7"Display, PCAP

5907-2010-9090 XL7W, 7"Display, No Touch, White

USB-CModel

5907-5010-9090 XL7W, 7" Display, No Touch, USB-C

5907-5310-9090 XL7W, 7" Display, PCAP, USB-C

1-2 Product Overview

Features and Benefits

Features Description

Touch Displays

7"Projected Capacitive (PCap) • Zero Bezel – All Glass Front

• 2–Point Multi–Touch Interface

• 350 NIT LED LCD

• 16:9 Aspect Ratio

• 1024x600 Resolution

• USB-C 2.0 for NCR terminals

• Software OSD Support

Non–Touch Displays

7"LEDBacklight • Zero Bezel – All Glass Front

• 350 NIT LED LCD

• 16:9 Aspect Ratio

• 1024x600 Resolution

• USB-C 2.0 for NCR terminals

• Software OSD Support

Product Overview 1-3

Display Port Model Optional Features

Optional Features Description

Video Display Y-

adapter Cables

5907–F160

1432–C682–0007

0.67 m Display Port Y-adapter Provides a 0.67 m (26.38 in.)

Y-adapter cable, USB-C to

Display Port and USB12V.

5907–F161

1432–C682–0013

1.3 m Display Port Y-adapter Provides a 1.3 m (51.18 in.) Y-

adapter cable, USB-C to

Display Port and USB12V.

5907–F162

1432–C682–0040

4 m Display Port Y-adapter Provides a 4 m (157.48 in.) Y-

adapter cable, USB-C to

Display Port and USB12V.

USB-C Model Optional Features

Optional Features Description

USB-C Cables 5907–F130

1432–C805–0002

170 mm USB-C to USB-C Provides a 170 mm (6.69 in.)

USB-C to USB-C cable for use

with NCRterminals.

5907–F131

1432–C805–0013

1.3 m USB-C to USB-C Provides a 1.3 m (51.18 in.)

USB-C to USB-C cable for use

with NCRterminals.

1-4 Product Overview

Specifications

Feature Specifications

Bezel

Zero bezel

Touch Technology

Projected Capacitive (PCAP) and Non-Touch

Touchscreen Operation

Human touch input

Touchscreen Life Expectancy

No known wear out point

Touch Driver

Microsoft

Touch Interface

USB

Periodic Touchscreen Calibration

Surface hardness

No known wear out point

Video Interface

USB type C

Backlight

LED

External USB Connectivity

Net Luminance (cd/m2)

350 (typ)

Contrast Ratio

800:1

Native Resolution

1024x600 (16:9) / 16.7 colors

Additional Resolutions Supported

Dependent on graphics driver capability

User Adjustable OSD Controls

Allows for adjustments through software OSD.

Viewing Direction

12 o'clock

Audio

No audio support

Power

Latching USB-C12V

Power consumption

2.25w (typ), 0.5w (standby)

MSR Option

None

Biometrics

None

Physical Mounting Interface

50 mm x 75 mm

Color

• Black

• White

Life (hours to ½ brightness of

backlight)

30,000 hours

Product Overview 1-5

Feature Specifications

Retail Hardened

Yes – integrated enclosure, mounting, sealed front glass, software

OSD, latching cables

Sealed against dust

Resistant (front)

Sealed against liquid

Resistant (front)

Certifications

TUV/UL/NOM/GOST/KCC/CCC

Display Area

154.21mm(H) x 85.92mm(V)

Operating Temperature

5° to 40°C

Operating Humidity

10% to 90% (non-condensing)

Dimensions (no mount)

(w x d x h)

186 mm (7.3”) x 26 mm (1.0”) x 125 mm (4.9”)

Weight (no mount)

0.36 kg (0.8 lbs)

1-6 Product Overview

XL7W Wedge Stand (5907-F030/K030)

Product Overview 1-7

Miscellaneous Kits

5907–K300

Bracket to mount NCR XL7W (5907) Display to the neck of POSstands (7702-K031, 5915-

K033, 7761-K170).Kit includes mounting screws and 0.67 m Ycable.

5907–K301

Bracket to mount NCR XL7W (5907) Display to SpacePole. Kit includes mounting

hardware.

1-8 Product Overview

5907–F302/K302, 5907–F303/K303

Bracket to mount non-touch NCR XL7W (5907) Display to tilt pole mount. Kit includes

mounting screws.

7613–K477

Bracket to mount NCR XL7W (5907) as a customer display to NCRXR3 (7613) neck.Kit

includes mounting screws and 0.67 m Y cable.

Product Overview 1-9

LabelLocations

Chapter 2: Hardware Installation

Installation Restrictions

Before installing the NCR XL7W (5907) Display, read and follow the guidelines in the

NCR XL7W (5907)Site PreparationGuide and the NCR Workstation and Peripheral AC

Wiring Guide (BST0-2115-53).

• Install the display near an electrical outlet that is easily accessible. Use the power

cord as a power disconnect device.

• Do not permit any object to rest on the power cord. Do not locate the display where

the power cord can be walked on.

• Use a grounding strap or touch a grounded metal object to discharge any static

electricity from your body before servicing the display.

Caution: This device should only be powered by a power supply source which

meets Safety Extra Low Voltage (SELV) and LPS (Limited Power Source)

requirements per UL1950, IEC 950, and EN 60 950. The power source must be

certified by the appropriate safety agency for the country of installation.

Caution: Use a grounding strap when installing this feature.

Ergonomic Workplace

The NCR XL7W (5907) has a high brightness LCD, please observe the following when

considering the terminal workplace.

• Avoid direct glaring and reflective glaring light. Locate the terminal in a controlled

luminance surrounding. When installed next to windows orient the terminal so it

does not reflect the outside light.

• If possible, avoid reflective glaring caused by electric light sources.

• Position the terminal for ideal viewing angles.

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NCR XL7W User manual

Brand: NCR

Model: XL7W

Type: User manual

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