Subject to the following terms and conditions, Phase 2, LLC, d/b/a Vision Grills
(“Vision Grills”) warrants to the original purchaser that the ceramic cooker and
gas insert manufactured or supplied by Vision Grills will be free from defects in
material and workmanship under normal use for the following periods from the
original date of purchase: limited lifetime for all ceramic parts, ve (5) years for
all metal parts, including burner, one (1) year for temperature gauge, gasket and
cover, 90-days for side shelves, lava stone, quick disconnect, hose and regulator.
This Limited Lifetime Warranty is contingent upon purchaser registering the
product at www.visiongrills.com/register within 30 days from the date of purchase
along with a copy of the original dated sales receipt which can be attached in
an electronic format (i.e. scan, photograph, etc.) to your registration at www.
visiongrills.com/register. Failure to do so will invalidate the warranty. Any chips or
cracks in the nish of the ceramic cooker present at the time of purchase must
be noted on the original dated sales receipt. This Warranty is not transferable to
subsequent owners. If you cannot register online it will be necessary to contact
If any product covered by this Warranty is defective due to a covered warranty
condition, such product will, at the option of Vision Grills, be repaired to its original
condition or replaced with a comparable new product or part. The repair and/or
replacement of parts shall constitute the extent of the liability and obligations of
Vision Grills under this Warranty. Purchaser is required to provide photographic
evidence to assess the damage when submitting claim.
Scratches, cracks, chips, dents, crazing, or minor cosmetic blemishes of the
exterior glae not affecting performance are not covered under warranty, as
determined by Vision Grills.
This Warranty does not cover damages caused by improper assembly, improper
care, failure to follow directions of use, misuse, abuse, negligence, extreme
environmental conditions, normal wear and tear, accidents, acts of nature, or
unauthoried repair, alteration or modication, as determined by Vision Grills.
This Warranty does not apply to chips or cracks in the ceramic cooker which may
occur after the ceramic cooker is purchased by the original purchaser. Vision Grills
is not liable for any default or delay in its performance under this Warranty that is
caused by any circumstances beyond its control. This Warranty will be invalidated
if any liquids, including starter lighter uid, are poured on or in the ceramic
cooker. The protective coating of the ceramic cooker can be compromised by
substances or conditions that are beyond Vision Grills control. While Vision Grills
uses rust-resistant materials, the Warranty as to metal parts does not cover rust
or oxidation unless the structural integrity of the ceramic cooker is compromised
as determined by Vision Grills.
This Warranty does not cover purchases with unauthoried resellers and/or third
parties. Warranty coverage is limited to products purchased at an authoried
reseller only.
Commercial use and related applications are not covered under this Warranty.
Warranty coverage is based on normal residential use and maintenance.
Vision Grills shall not be liable for any delay or default under this Warranty caused
by any event or contingency beyond Vision Grills control. This includes acts of
nature, re, government restrictions or restraints, strikes, reduced supply of
materials or transportation delays.
THIS WARRANT IS THE EXCLUSIVE WARRANT OF VISION GRILLS. VISION
GRILLS EXPRESSL DISCLAIS AN AND ALL OTHER WARRANTIES, EXPRESS OR
IPLIED, INCLUDING WARRANTIES OF FITNESS, ERCHANTABILIT, OR FITNESS
FOR A PARTICULAR PURPOSE. THIS WARRANT DOES NOT COVER, AND VISION
GRILLS IS NOT LIABLE FOR, AN DAAGES RELATING TO LOSS OF TIE, LOSS
OF USE OF EQUIPENT, INCONVENIENCE, OR AN INCIDENTAL, SPECIAL AND/OR
CONSEQUENTIAL DAAGES. PURCHASERS EXCLUSIVE REED FOR BREACH OF
THIS WARRANT SHALL BE LIITED AS SPECIFIED HEREIN TO REPLACEENT OR
REPAIR OF THE AFFECTED PRODUCT.
Some states do not allow limitations on how long an implied warranty lasts or
the exclusion or limitation of incidental or consequential damages, so the above
limitations and exclusions may not apply to you. This Warranty gives you specic
legal rights, and you may also have other rights which vary from state to state.
Vision Grills does not authorize any person or entity to assume any obligation
or liability on its behalf in connection with the sale and purchase of any of its
products. The purchase of any Vision Grills product from anyone other than Vision
Grills or an authoried dealer will void the Warranty associated with the product.
If you have a question regarding the identity of an authoried dealer, you should
contact Vision Grills before you purchase the product.
To submit a warranty claim, the original purchaser or authorized agent of the original
purchaser must contact Vision Grills at (877) 917-4273 or contact Vision Grills via