Nibe SMO 20 Installer Manual

Brand: Nibe

Model: SMO 20

Category: Heat pumps

Type: Installer Manual

This manual is also suitable for

SMO 20 UK

INSTALLER MANUALIHB EN 1918-8

231758

Control module

NIBE SMO 20

Quick guide

Navigation

Ok button (confirm/select)

Back button (back/undo/exit)

Control knob (move/increase/reduce)

A detailed explanation of the button functions can be found on page 31.

How to scroll through menus and make different settings is described on page 33.

temperature1.1

Set the indoor climate

INDOOR CLIMATE

HOT WATER

INFO

HEAT PUMP

The mode for setting the indoor temperature is accessed by pressing the OK button twice, when in the start

mode in the main menu.

INDOOR CLIMATE

HOT WATER

INFO

HEAT PUMP

off

temporary lux2.1

3 hrs

6 hrs

12 hrs

one time

increase

Increase hot water volume

To temporarily increase the amount of hot water (if a hot water heater is installed to your SMO 20), first turn

the control knob to mark menu 2 (water droplet) and then press the OK button twice.

41 Important information

4Safety information

4Symbols

4Marking

5Serial number

5Recovery

6Inspection of the installation

7System solutions

92 Delivery and handling

9Wall installation

9Supplied components

103 The Control Module Design

10Component positions

10Electrical components

114 Pipe connections

11General

12Compatible NIBE air/water heat pumps

12Symbol key

13Temperature sensor installation on pipe

13Fixed condensing

13Docking alternatives

175 Electrical connections

17General

18Accessibility, electrical connection

19Cable lock

20Connections

24Optional connections

28Connecting accessories

296 Commissioning and adjusting

29Preparations

29Commissioning

29Commissioning with additional heating only

29Check the reversing valve

29Check AUX socket

29Cooling mode

30Start-up and inspection

317 Control - Introduction

31Display unit

32Menu system

358 Control

35Menu 1 - INDOOR CLIMATE

36Menu 2 - HOT WATER

36Menu 3 - INFO

37Menu 4 - MY SYSTEM

38Menu 5 - SERVICE

439 Service

43Service actions

4610 Disturbances in comfort

46Info-menu

46Manage alarm

48Additional heating only

4911 Accessories

5112 Technical data

51Dimensions

52Technical specifications

53Energy labelling

54Electrical circuit diagram

60Item register

63Contact information

3Table of ContentsNIBE SMO 20

Table of Contents

Safety information

This manual describes installation and service proced-

ures for implementation by specialists.

The manual must be left with the customer.

This appliance can be used by children

aged from 8 years and above and persons

with reduced physical, sensory or mental

capabilities or lack of experience and

knowledge if they have been given super-

vision or instruction concerning use of the

appliance in a safe way and understand

the hazards involved. Children shall not

play with the appliance. Cleaning and user

maintenance shall not be made by children

without supervision.

Rights to make any design or technical

modifications are reserved.

©NIBE 2019.

SMO 20 must be installed via an isolator

switch. The cable area has to be dimensioned

based on the fuse rating used.

If the supply cable is damaged, only NIBE,

its service representative or similar author-

ised person may replace it to prevent any

danger and damage.

Symbols

NOTE

This symbol indicates danger to person or ma-

chine .

Caution

This symbol indicates important information

about what you should consider when installing

or servicing the installation.

TIP

This symbol indicates tips on how to facilitate

using the product.

Marking

The CE mark is obligatory for most products sold in

the EU, regardless of where they are made.

Classification of enclosure of electro-technical equip-

ment.

IP21

Danger to person or machine.

Read the User Manual.

NIBE SMO 20Chapter 1 | Important information4

1 Important information

Serial number

The serial number can be found on the top of the cover

for the control module and in the info menu (menu 3.1).

LEK

Serial number

Caution

You need the product's (14 digit) serial number

for servicing and support.

Recovery

Leave the disposal of the packaging to the in-

staller who installed the product or to special

waste stations.

Do not dispose of used products with normal

household waste. It must be disposed of at a

special waste station or dealer who provides this type

of service.

Improper disposal of the product by the user results in

administrative penalties in accordance with current le-

gislation.

5Chapter 1 | Important informationNIBE SMO 20

Inspection of the installation

Current regulations require the heating installation to be inspected before it is commissioned. The inspection must

be carried out by a suitably qualified person. In addition, fill in the page for the installation data in the User Manual.

DateSignatureNotesDescription

✔

Electrical connections

Communication, heat pump

Connected supply 230 V

Outside sensor

Temperature sensor, hot water charging

Temperature sensor, hot water top

Temperature sensor, external flow line

Temperature sensor, external supply line

after electric heater

Temperature sensor, external return line

Charge pump

Shuttle valve

AUX1

AUX2

AUX3

AUX4

AUX5

AUX6

AA2-X4

Miscellaneous

Checking additional heater

Checking the function of the reversing

valve

Checking charge pump function

Completed installation check of heat

pump and associated equipment

NIBE SMO 20Chapter 1 | Important information6

System solutions

COMPATIBLE PRODUCTS

The following combinations of products are recommended for control by SMO 20.

LEK

Volume vesselAddition

Water heater

Circ. pumpAccumulator

with hot water

heater

HW controlAir/water heat

pump

Control mod-

ule

UKV 40

UKV 100

UKV 200

UKV 300

UKV 500

ELK 15

ELK 26

ELK 42

VPB 200

VPB 300

VPBS 300

VPB 500

VPB 750-2

VPB 1000

CPD 11-25/65

CPD 11-25/75

VPA 450/300

VPAS 300/450

VPA 300/200

VPA 450/300

VPAS 300/450

VST 05

AMS 10-6 /

HBS 05-6

SMO 20

AMS 10-8 /

HBS 05-12

F2040 – 6

F2040 – 8

F2120 – 8

VST 11

AMS 10-12 /

HBS 05-12

F2040 – 12

F2120 – 12

F2120 – 16

VPB 500

VPB 750-2

VPB 1000

VST 20

AMS 10-16 /

HBS 05-16

F2040 – 16

F2120 – 20

7Chapter 1 | Important informationNIBE SMO 20

COMPATIBLE AIR/WATER HEAT PUMPS

NIBE SPLIT HBS 05

HBS 05-6

Part no. 067 578

AMS 10-6

Part no. 064 205

HBS 05-12

Part no. 067 480

AMS 10-8

Part no. 064 033

HBS 05-12

Part no. 067 480

AMS 10-12

Part no. 064 110

HBS 05-16

Part no. 067 536

AMS 10-16

Part no. 064 035

F2040

F2040-8

Part no. 064 109

F2040-6

Part no. 064 206

F2040-16

Part no. 064 108

F2040-12

Part no. 064 092

F2120

F2120-8 3x400V

Part no. 064 135

F2120-8 1x230V

Part no. 064 134

F2120-12 3x400V

Part no. 064 137

F2120-12 1x230V

Part no. 064 136

F2120-20 3x400V

Part no. 064 141

F2120-16 3x400V

Part no. 064 139

Check the software version of compatible older NIBE

air/water heat pumps, see page 12.

NIBE SMO 20Chapter 1 | Important information8

Wall installation

NOTE

For wall mounting, use screws suitable for the

surface.

110

410

360

110

310

215

Use all mounting points and install SMO 20 upright flat

against the wall without any part of the control module

protruding beyond the edge of the wall.

Leave at least 100 mm free space around the control

module to facilitate access and cable routing on installa-

tion and service.

Caution

Screws for removing the front cover are

reached from underneath.

Supplied components

Heating pipe pasteOutside sensor

LEK

Temperature sensorInsulation tape

LEK

Cable tiesAluminium tape

9Chapter 2 | Delivery and handlingNIBE SMO 20

2 Delivery and handling

Component positions

LEK

L N 1 1 0 2 3 4PE

21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1

AA2

AA4-XJ3

SF1

AA4

AA7

AA4-XJ4

LEK

L N 1 1 0 2 3 4PE

AA2

FA1

AA7

UB2UB1

PF3

Electrical components

Base cardAA2

Display unitAA4

AA4-XJ3 USB socket

AA4-XJ4 Service outlet (No function)

Extra relay circuit boardAA7

Miniature circuit breaker, 10 AFA1

Terminal block, incoming electrical supplyX1

Terminal block, control signal circulation pump,

sensors AUX inputs and heat pump

SwitchSF1

Serial number platePF3

Cable grommet, incoming supply electricity, power

for accessories

UB1

Cable gland, signalUB2

Designations in component locations according to standard IEC 81346-

1 and EN 81346-2.

NIBE SMO 20Chapter 3 | The Control Module Design10

3 The Control Module Design

General

Pipe installation must be carried out in accordance with

applicable regulations. See manual for compatible NIBE

air/water heat pump for installation of the heat pump.

The pipe dimension should not be less than the recom-

mended pipe diameter according to the table below.

However, each system must be dimensioned individually

to achieve the recommended system flows.

MINIMUM SYSTEM FLOWS

The installation must be dimensioned at least to manage

the minimum defrosting flow at 100% pump operation,

see table.

Minimum re-

commended

pipe dimen-

sion (mm)

Minimum re-

commended

pipe dimen-

sion (DN)

Minimum

flow during

defrosting

(100% pump

speed (l/s)

Air/water

heat pump

22200.27F2120-8

(1x230V)

28250.35F2120-12

(1x230V)

28250.38F2120-16

35320.38F2120-20

Minimum re-

commended

pipe dimen-

sion (mm)

Minimum re-

commended

pipe dimen-

sion (DN)

Minimum

flow during

defrosting

(100% pump

speed (l/s)

Air/water

heat pump

22200.19F2040-6

22200.19F2040-8

22200.29F2040-12

28250.39F2040-16

Minimum re-

commended

pipe dimen-

sion (mm)

Minimum re-

commended

pipe dimen-

sion (DN)

Minimum

flow during

defrosting

(100% pump

speed (l/s)

Air/water

heat pump

22200.19HBS 05-6/

AMS 10-6

22200.19HBS 05-12/

AMS 10-8

22200.29HBS 05-12/

AMS 10-12

28250.39HBS 05-16/

AMS 10-16

NOTE

An undersized system can result in damage to

the machine and lead to malfunctions.

11Chapter 4 | Pipe connectionsNIBE SMO 20

4 Pipe connections

Compatible NIBE

air/water heat pumps

Compatible NIBE air/water heat pump has to be

equipped with a control board that, as a minimum, has

the software version given in the following list. The

control board’s version is shown in the heat pump’s

display (if applicable) at start-up.

Software versionProduct

55F2015

55F2016

118F2020

55F2025

55F2026

all versionsF2030

all versionsF2040

all versionsF2120

55F2300

all versionsNIBE SPLIT HBS 05:

AMS 10-6 + HBS 05-6

AMS 10-8 + HBS 05-12

AMS 10-12 + HBS 05-12

AMS 10-16 + HBS 05-16

Symbol key

MeaningSymbol

Shut-off valve

Tapping valve

Trim valve

Shunt / reversing valve

Safety valve

Temperature sensor

Expansion vessel

Pressure gauge

Circulation pump

Particle filter

Auxiliary relay

Compressor

Heat exchanger

Radiator system

Domestic hot water

Under floor heating systems

Cooling system

NIBE SMO 20Chapter 4 | Pipe connections12

Temperature sensor

installation on pipe

LEK

The temperature sensors are fitted using heat conduct-

ing paste, cable ties (the first cable tie is secured to the

pipe in the middle of the sensor and the other cable tie

is mounted approx. 5 cm after the sensor) and alumini-

um tape. Then insulate them using the enclosed insula-

tion tape.

NOTE

Sensor and communication cables must not

be laid near power cables.

Fixed condensing

If SMO 20 is to control the air/water heat pump in rela-

tion to the water heater with fixed condensing, you must

connect an external supply temperature sensor (BT25),

according to the description on page 23. Place the

sensor in a suitable location in the tank In addition, you

must perform the following menu settings.

Menu setting (local variations

may be required)

Desired temperature in the

tank.

1.9.3.1 - min. flow line temp.

heating

Desired temperature in the

tank.

5.1.2 - max flow line temper-

ature

intermittent5.11.1.2 - charge pump

(GP12)

manual4.2 - op. mode

Docking alternatives

SMO 20 can be connected with other products from

NIBE in several different ways, some of which are

shown below (accessories may be required).

Further option information is available at nibe.eu and in

the respective assembly instructions for the accessories

used. See page 49 for a list of the accessories that can

be used with SMO 20.

Installations with SMO 20 can produce heating and hot

water. Cooling can also be produced, depending on

which heat pump is used.

On cold days of the year when the access to energy

from the air is reduced the additional heating can com-

pensate and help to produce heat. The additional heating

is also good to have as assistance if the heat pump ends

up outside its working range or if it has been blocked

for any reason.

NOTE

The heating medium side and the domestic

hot water side must be fitted with the neces-

sary safety equipment in accordance with the

applicable regulations.

This is the outline diagram. Actual installations

must be planned according to applicable

standards.

13Chapter 4 | Pipe connectionsNIBE SMO 20

EXPLANATION

SMO 20AA25

Outdoor sensor

BT1

Temperature sensor, hot water charging

BT6

Temperature sensor, hot water top

BT7

Temperature sensor, external supply line

BT25

Room sensorBT50

Temperature sensor, external supply line after

electric heater

BT63

Temperature sensor, external return line

BT71

Circulation pump, Heating mediumGP10

Reversing valve, Hot water/Heating medium

QN10

Additional heatEB1

Auxiliary relay/ContactorKA1

Heat pump systemEB101

Temperature sensor, return line

BT3

Temperature sensor, condenser supply line

BT12

Heat pumpEB101

Safety valveFL10

Charge pump

GP12

Drain valve, Heating mediumQM1

Shut-off valve, Heating medium, FlowQM31

Shut off valve, Heating medium, ReturnQM32

FilterballQZ2

Climate system 2EP21

Cooling systemEQ1

Temperature sensor, cooling supply line

BT64

Single jacket accumulator tank, coolingCP6

Circulation pump, coolingGP13

Reversing valve, Cooling/Heating

QN12

Miscellaneous

Expansion vessel closed, Heating mediumCM1

Buffer vessel (UKV)CP5

Accumulator tank with hot water heatingCP10

Immersion heaterEB20

Safety valve, Heating mediumFL2

Auxiliary relay/ContactorKA1

Non-return valveRM1

Trim valveRN10

1) Included in and supplied SMO 20

2) Included in and supplied accessory

3) Included in and supplied NIBE heat pump (can vary depending on

heat pump).

Designations according to standard IEC 61346 and EN81346-2.

NIBE SMO 20Chapter 4 | Pipe connections14

COMPATIBLE NIBE AIR/WATER HEAT PUMP TOGETHER WITH SMO 20 – DOCKING

STEP-CONTROLLED ADDITIONAL HEAT BEFORE THE REVERSING VALVE FOR HOT WATER

AS WELL AS COOLING FUNCTION (4-PIPE SYSTEM)

-FL2

-CM1

-EB101

-QM1

-BT3

-BT12

-QM31

-GP12

-BT1

-AA25

-BT50

-AA25

-BT63

-KA1

-EB1

-FL10

-QZ2

-RN10

-CP10

-AA25-QN10

-AA25-BT7

-AA25-BT6

-GP13

-CP6

-BT64

-EQ1-QN12

-EQ1

-EB1

Caution

NIBE does not supply all components in this

outline diagram.

SMO 20 (AA25) starts and stops the heat pump (EB101)

to meet the heat and hot water demand of the installa-

tion. At simultaneous heating and hot water demand

the reversing valve switches (AA25-QN10) periodically

between the climate system and the water heater/accu-

mulator tank (CP10). When the hot water heater/accu-

mulator tank is fully charged (CP10), the reversing valve

switches (AA25-QN10) to the climate system.

Additional heat (EB1) is connected automatically when

the power demand for the installation exceeds the heat

pump capacity. This is used for both heating and char-

ging hot water.

The additional heat can also be used if a higher temper-

ature in the hot water is required than the heat pump

can produce.

During cooling operation (requires compatible heat

pump) the reversing valve (EQ1-QN12) switches to the

cooling system (EQ1). If several simultaneous demands

occur while there is a cooling demand the installation

reacts differently. In event of a hot water demand the

reversing valve (EQ1-QN12) switches back and hot water

is produced until the demand is fulfilled. In event of a

heating demand the reversing valve (EQ1-QN12) instead

switches periodically between the demands. If the

cooling demand is met, the reversing valve switches

back to basic mode (heat/hot water).

15Chapter 4 | Pipe connectionsNIBE SMO 20

COMPATIBLE AIR/WATER HEAT PUMP TOGETHER WITH SMO 20 – DOCKING

STEP-CONTROLLED ADDITIONAL HEAT AFTER THE REVERSING VALVE FOR HOT WATER

AS WELL AS COOLING FUNCTION (4-PIPE SYSTEM)

-EB20

-KA1

-FL2

-CM1

-EB101

-QM1

-QM31

-GP12

-BT1

-AA25

-AA25 -AA25

-FL10

-BT3

BT12

-AA25

-QZ2

-RN10

-CP10

-AA25-QN10

-AA25-BT7

-AA25-BT6

-BT25

-EB1

-CP5

-GP10

-KA1

-BT71

-EB1

-AA25

-GP13

-CP6

-BT64

-EQ1-QN12

-EQ1

-BT50

Caution

NIBE does not supply all components in this

outline diagram.

This installations alternative is suitable for more complex

installations with a focus on comfort.

SMO 20 (AA25) starts and stops the heat pump (EB101)

to meet the heat and hot water demand of the installa-

tion. At simultaneous heating and hot water demand

the reversing valve switches (AA25-QN10) periodically

between the climate system and the water heater/accu-

mulator tank (CP10). When the hot water heater/accu-

mulator tank is fully charged (CP10), the reversing valve

switches (AA25-QN10) to the climate system.

Additional heat (EB1) is connected automatically when

the energy demand exceeds the heat pump capacity.

Immersion heater (EB20) in the water heater/accumulat-

or tank (CP10) is used during the time to produce hot

water if the heat pump (EB101) is used for heating the

building at the same time.

The immersion heater (EB20) can also be used if a

higher temperature of hot water is required than the

heat pump can produce.

During cooling operation (requires compatible heat

pump), the reversing valve (EQ1-QN12) switches to the

cooling system (EQ1). If several demands occur while

there is a cooling demand, the installation reacts differ-

ently. In event of a hot water demand, the reversing

valve (EQ1-QN12) switches back and hot water is pro-

duced until the demand is fulfilled. In event of a heating

demand, the reversing valve (EQ1-QN12) instead

switches periodically between the demands. When the

cooling demand is met, the reversing valve switches

back to basic mode (heat/hot water).

Active cooling (in 4-pipe system) is selected in menu

5.4 - soft in/outputs.

NIBE SMO 20Chapter 4 | Pipe connections16

General

• Disconnect SMO 20 before insulation testing the

house wiring.

• If the building is equipped with an earth-fault breaker,

SMO 20 should be equipped with a separate one.

• SMO 20 must be installed via a circuit breaker with a

minimum breaking gap of 3 mm.

• For the electrical wiring diagram for the control mod-

ule, see page .54.

• Use a three core, screened cable for communication

with the heat pump.

• Communication and sensor cables to external connec-

tions must not be laid close to high current cables.

• The minimum area of communication and sensor

cables to external connections must be 0.5 mm² up

to 50 m, for example EKKX, LiYY or equivalent.

• When cable routing into SMO 20, cable grommets

(UB1 and UB2, marked in image) must be used.

NOTE

The switch (SF1) must not be moved to "" or

" " until the boiler water has been filled in the

system. The compressor in the heat pump and

any external additional heat can be damaged.

NOTE

Electrical installation and any servicing must

be carried out under the supervision of a quali-

fied electrician. Disconnect the current using

the circuit breaker before carrying out any ser-

vicing. Electrical installation and wiring must

be carried out in accordance with the applicable

provisions. When installing SMO 20, NIBE’s

air/water heat pump and any additional heat

must be disconnected from the power supply.

Caution

See outline diagram for your system for phys-

ical location of the temperature sensor that is

to be installed.

LEK

L N 1 1 0 2 3 4PE

21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1

SF1

FA1

UB2UB1

MINIATURE CIRCUIT-BREAKER

The control module operating circuit and parts of its in-

ternal components are internally fused by a miniature

circuit breaker (FA1).

17Chapter 5 | Electrical connectionsNIBE SMO 20

5 Electrical connections

Accessibility, electrical

connection

The cover of the control module is opened using a Torx

25 screwdriver. Assembly takes place in the reverse

order.

LEK

TIP

The cover to access the base board is opened

using a Torx 25 screwdriver.

LEK

The display may need to be moved for easier access

when connecting electrics. This is easily done by follow-

ing these steps.

LEK

Press in the catch on the upper rear side of the dis-

play unit towards you (a) and move the display unit

upwards (b) so that the mountings unhook from the

panel.

LEK

Lift the display unit from its mountings.

LEK

Align the two lower mountings on the reverse of

the display unit with the two upper holes in the

panel as illustrated.

NIBE SMO 20Chapter 5 | Electrical connections18

LEK

Secure the display on the panel.

When the electrical connection is ready the display

must be reinstalled with three mounting points

again, otherwise the front cover cannot be installed.

Cable lock

Use a suitable tool to release/lock cables in the heat

pump terminal blocks.

TERMINAL BLOCK ON THE ELECTRICAL

CARD

LEK

TERMINAL BLOCK

1 mm

3,5 mm

1 mm

3,5 mm

19Chapter 5 | Electrical connectionsNIBE SMO 20

Connections

NOTE

To prevent interference, unscreened commu-

nication and/or sensor cables to external con-

nections must not be laid closer than 20 cm

from high voltage cables.

POWER CONNECTION

SMO 20 must be installed via an isolator switch with a

minimum breaking gap of 3mm. Minimum cable area

must be sized according to the fuse rating used.

LEK

L N 1 1 0 2 3 4PE

21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1

1 1N

0 432PE

TARIFF CONTROL

If there is a loss of voltage to the compressor in the heat

pump for a certain period, simultaneous blocking of this

must take place via a software-controlled input (AUX

input) in order to avoid alarms, see page 26.

CONNECTING THE CHARGE PUMP FOR THE

HEAT PUMP

Connect circulation pump (EB101-GP12) to terminal

block X4:5 (PE), X4:6 (N) and X4:7 (230 V) on the base

board (AA2) as illustrated.

Connect control signal for (EB101-GP12) to terminal

block X2:1 (PWM) and X2:2 (GND) as illustrated.

987654

SMO

xternt

External

SMO20

AA2-X4

EB101-GP12

LEK

L N 1 1 0 2 3 4PE

AA2-X4

SMO

xternt

External

SMO20

EB101-GP12

PWM

GND

LEK

L N 1 1 0 2 3 4PE

21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1

NIBE SMO 20Chapter 5 | Electrical connections20

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Nibe SMO 20 Installer Manual

Brand: Nibe

Model: SMO 20

Category: Heat pumps

Type: Installer Manual

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SMO 20 UK

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Nibe SMO 20 Installer Manual

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