VTech CS6529-26 User manual

User’s manual

www.vtechphones.com

Models: CS6529/

CS6529-14/CS6529-15/

CS6529-16/CS6529-17/

CS6529-19 CS6529-2/

CS6529-25/CS6529-26/

CS6529-3 CS6529-4B BC

Congratulations

on purchasing your new VTech product. Before using this telephone, please read

Important safety instructions on page 66 of this manual.

This manual has all the feature operations and troubleshooting necessary to install

and operate your new VTech telephone. Please review this manual thoroughly to

ensure proper installation and operation of this innovative and feature rich VTech

product. For support, shopping, and everything new at VTech, visit our website at

www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

Telephones identiﬁed with this logo have reduced noise and

interference when used with most T-coil equipped hearing aids and

cochlear implants. The TIA-1083 Compliant Logo is a trademark of the

Telecommunications Industry Association. Used under license.

T

Compatible with

Hearing Aid T-Coil

TIA-1083

Register online to get an additional 3-month warranty!

Visit www.vtechphones.com.

Registration

Register your product online for enhanced warranty

support.

Product news

Learn about the latest VTech products.

Table of contents

i

Getting started . . . . . . . . . . . . . . . . . 1

Parts checklist . . . . . . . . . . . . . . . . . . 1

Telephone base and

charger installation . . . . . . . . . . . . .2

Battery installation . . . . . . . . . . . . . . . 3

Battery charging . . . . . . . . . . . . . . . . . 4

Installation options . . . . . . . . . . . . . . . 5

Tabletop to wall mount installation . . . 5

Wall mount to tabletop installation . . . 6

Telephone base layout . . . . . . . . . . . . 7

Handset layout . . . . . . . . . . . . . . . . . . 8

Telephone settings. . . . . . . . . . . . . 10

Using the menu . . . . . . . . . . . . . . . . 10

Handset ringer volume . . . . . . . . . . . 10

Telephone base ringer volume. . . . . 11

Ringer tone....................11

Quiet mode ...................12

Set date and time . . . . . . . . . . . . . . . 13

LCD language..................14

Voicemail number. . . . . . . . . . . . . . . 15

Clear voicemail. . . . . . . . . . . . . . . . . 16

Key tone......................17

Home area code. . . . . . . . . . . . . . . . 17

Dial mode.....................18

Telephone operation . . . . . . . . . . . 19

Make a call....................19

Predial a call...................19

Answer a call . . . . . . . . . . . . . . . . . . 19

End a call .....................19

Speakerphone . . . . . . . . . . . . . . . . . 19

Volume.......................20

Mute .........................20

Call waiting....................20

Temporary ringer silencing. . . . . . . . 20

Temporary tone dialing. . . . . . . . . . . 21

Redial .......................21

Check voicemail . . . . . . . . . . . . . . . . 22

Chain dialing...................22

Web address ..................23

Transfer a call. . . . . . . . . . . . . . . . . . 23

Find handset...................24

Multiple handset use . . . . . . . . . . . 25

Join a call in progress . . . . . . . . . . . 25

Intercom ......................26

Answer an incoming call during an

intercom call . . . . . . . . . . . . . . . . . 26

Call transfer using intercom . . . . . . . 27

Directory .....................28

About the directory . . . . . . . . . . . . . . 28

Add a directory entry . . . . . . . . . . . . 29

Review and dial from the directory . . .

31

Alphabetical search . . . . . . . . . . . . . 31

Edit a directory entry. . . . . . . . . . . . . 32

Delete a directory entry . . . . . . . . . . 32

Speed dial.....................33

Assign a speed dial entry . . . . . . . . . 33

Reassign a speed dial entry . . . . . . . 34

Dial a speed dial number . . . . . . . . . 34

Delete a speed dial entry . . . . . . . . . 34

Caller ID......................35

About caller ID . . . . . . . . . . . . . . . . . 35

Information about caller ID with

call waiting ..................35

Caller ID log ...................36

Missed call indicator . . . . . . . . . . . . . 36

Memory match . . . . . . . . . . . . . . . . . 37

Review and dial from the

caller ID log . . . . . . . . . . . . . . . . . 37

View dialing options . . . . . . . . . . . . . 38

Save a caller ID log entry to

the directory . . . . . . . . . . . . . . . . .39

Delete the caller ID log entries . . . . . 40

ii

Table of contents

Caller ID log screen messages. . . . . 40

Answering system settings. . . . . . 41

Answering system . . . . . . . . . . . . . . 41

Announcement.................41

Record your own announcement . . . 41

Play the announcement . . . . . . . . . . 42

Delete your announcement . . . . . . . 42

Answer on/off . . . . . . . . . . . . . . . . . . 43

Call screening. . . . . . . . . . . . . . . . . . 44

Number of rings . . . . . . . . . . . . . . . . 44

Remote access code . . . . . . . . . . . . 45

Message alert tone. . . . . . . . . . . . . . 45

Recording time . . . . . . . . . . . . . . . . . 46

Answering system operation . . . . 47

Answering system and voicemail . . . 47

Using the answering system and

voicemail together . . . . . . . . . . . . 47

Message capacity. . . . . . . . . . . . . . . 48

New message indication. . . . . . . . . . 48

Call screening. . . . . . . . . . . . . . . . . . 49

Call intercept...................49

Message playback . . . . . . . . . . . . . . 50

Delete all messages . . . . . . . . . . . . . 51

Record, play or delete memos . . . . . 51

Message window displays . . . . . . . . 52

Remote access. . . . . . . . . . . . . . . . . 53

Appendix.....................54

Expand your telephone system . . . . 54

Screen messages. . . . . . . . . . . . . . . 55

Handset and telephone base

indicators ...................57

Troubleshooting . . . . . . . . . . . . . . . . 58

Important safety instructions. . . . . . . 66

Operating range . . . . . . . . . . . . . . . . 68

ECO mode ....................68

Maintenance...................68

The RBRC® seal ...............69

FCC, ACTA and IC regulations . . . . 70

California Energy Commission

battery charging testing

instructions..................72

For C-UL compliance only . . . . . . . . 73

Limited warranty . . . . . . . . . . . . . . . . 76

Technical speciﬁcations . . . . . . . . . . 78

Index ........................79

1

Parts checklist

Your telephone contains the following items. Save your sales receipt and original

packaging in the event warranty service is necessary.

Getting started

Abridged user’s manual Quick start guide

Telephone

line cord

Battery compartment cover

(1 for CS6529/CS6529-14/

CS6529-15/ CS6529-16/

CS6529-17/ CS6529-19/

(2 for CS6529-2/CS6529-25

CS6529-26)

(3 for CS6529-3)

(4 for CS6529-4B)

Battery

(1 for CS6529/CS6529-14/

CS6529-15/ CS6529-16/

CS6529-17/ CS6529-19/

(2 for CS6529-2/CS6529-25

CS6529-26)

(3 for CS6529-3)

(4 for CS6529-4B)

Telephone base

power adapter Wall mount bracket

Charger and

charger adapter

(1 for CS6529-2/CS6529-

25 CS6529-26)

(2 for CS6529-3)

(3 for CS6529-4B)

Telephone base

Handset

(1 for CS6529/CS6529-14/

CS6529-15/ CS6529-16/

CS6529-17/ CS6529-19/

(2 for CS6529-2/CS6529-

25 CS6529-26)

(3 for CS6529-3)

(4 for CS6529-4B)

Abridged user’s manual

Quick start guide

To purchase a replacement battery or power adapter, visit our website at

www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to

www.vtechcanada.com or call 1 (800) 267-7377.

2

Getting started

Telephone base and charger installation

Install the telephone base and charger as shown below.

If you subscribe to digital subscriber line (DSL) high-speed Internet service through

your telephone line, you must install a DSL ﬁlter between the telephone line cord and

telephone wall jack. Contact your DSL service provider for more information about

DSL ﬁlter.

Use only the power adapters supplied with this product. To order a replacement, visit

our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to

www.vtechcanada.com or call 1 (800) 267-7377.

The power adapters are intended to be correctly oriented in a vertical or ﬂoor mount

position. The prongs are not designed to hold the plug in place if it is plugged into a

ceiling, under-the-table or cabinet outlet.

•

Telephone base

Charger

Electrical outlet

(not controlled

by a wall switch)

Telephone

base power

adapter

Telephone line cord

Telephone wall jack

Charger

adapter

Electrical outlet

(not controlled

by a wall switch)

A DSL ﬁlter (not

included) is required

if you have DSL

high-speed Internet

service.

The DSL ﬁlter must

be plugged into the

telephone wall jack.

3

Getting started

Place the battery with the label

THIS SIDE UP facing up and

the wires inside the battery

compartment.

2.Plug the battery connector

securely into the socket.

1.

Slide the battery compartment cover

towards the center of the handset

until it clicks into place.

3. Place the handset in the telephone

base or charger to charge.

4.

Battery installation

Install the battery as shown below.

CHARGE light

remains on

when charging.

If the handset will not be used for a long period of time, disconnect and remove the

battery to prevent any possible leakage.

To purchase replacement batteries, visit our website at www.vtechphones.com or

call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

•

4

Getting started

Battery charging

Once you have installed the battery, the screen indicates the battery status (see the

table below).

For best performance, keep the handset in the telephone base or charger when not in

use.

The battery is fully charged after 11 hours of continuous charging.

If you place the handset in the telephone base or the charger without plugging in the

battery, the screen displays NO BATTERY.

•

Battery indicators Battery status Action

The screen is blank, or

displays Put in charger and

ﬂashes.

The battery has no or very

little charge. The handset

cannot be used.

Charge without interruption

(at least 30 minutes).

The screen displays

Low battery and

ﬂashes.

The battery has enough

charge to be used for a short

time.

Charge without interruption

(about 30 minutes).

The screen displays

HANDSET X.

The battery is charged. To keep the battery charged,

place it in the telephone

base or charger when not

in use.

After you install your telephone or power returns following a power

outage, the handset will prompt you to set the date and time. For

instructions, see Set date and time on page 13. To skip setting,

press CANCEL.

Date: MM/DD/YY

ECO

When the battery is fully charged, you can expect the following performance:

Operation Operating time

While in handset use (talking*) Up to 7 hours

While in speakerphone mode (talking*) Up to 3.5 hours

While not in use (standby**) Up to 5 days

* Operating times vary depending on your actual use and the age of the battery.

** Handset is not charging or in use.

5

Getting started

Installation options

The telephone comes ready for tabletop use. If you want to mount your telephone

on a wall, use the provided wall mount bracket to connect with a standard

dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can

purchase one from many hardware or consumer electronics retailers. You may need a

professional to install the wall mount plate.

Tabletop to wall mount installation

Remove the telephone line cord

from the telephone wall jack, and

the telephone base power adapter

from the electrical outlet

(if necessary).

1. Position the telephone base against

the wall mount bracket with the

extended tabs marked B on top.

Insert the extended tabs marked B on

the wall mount bracket into the slots

marked B on the back of the telephone

base. Push the telephone base down

until it clicks securely.

2.

Route the telephone line cord

through the hole on the wall

mount bracket and plug it into the

telephone wall jack. Route the

power cord out of the telephone

base and plug it into an electrical

outlet not controlled by a

wall switch.

3. Align the holes on the bracket with

the standard wall plate and slide the

bracket down until it locks securely.

Bundle the telephone line cord

and power adapter cord neatly

with twist ties.

4.

6

Getting started

Wall mount to tabletop installation

If the telephone line cord and power adapter cord are bundled, untie them ﬁrst.

Slide the wall mount bracket up and remove it from the wall mount plate. Unplug the

telephone line cord (or DSL ﬁlter) from the telephone wall jack. Unplug the power

adapter from the power outlet.

Slide the telephone base up and remove it from the wall mount bracket.

See Telephone base and charger installation on page 2.

1.

2.

3.

4.

7

Getting started

Telephone base layout

ANS ON/OFF

Press to turn the answering

system on or off (page 43).

•

FIND HANDSET

Press to page all system

handsets (page 24).

•VOL+ and VOL-

Press to adjust the volume

during message playback

(page 50).

When the phone is not in use,

press to adjust the telephone

base ringer volume (page 11).

•

/SKIP

Press to skip to the next

message (page 50).

•

/REPEAT

Press to repeat the playing

message (page 50).

Press twice to play the

previous message (page 50).

•

/PLAY/STOP

Press to play messages

(page 50).

Press to stop message

playback (page 50).

•

X/DELETE

Press to delete the message

currently playing (page 50).

When the phone is not in

use, press twice to delete all

previously reviewed messages

(page 51).

•

Message window

Shows the number of messages, and other

information of the answering system or

telephone base (page 52).

•

IN USE light

Flashes when there is an

incoming call, or another

telephone sharing the same

line is in use.

Flashes when handsets are

being deregistered.

On when a handset is in use.

On when the answering

system is answering a call.

On when a handset is being

registered.

•

8

Getting started

Handset layout

1

While reviewing a caller ID log entry, press repeatedly

to add or remove 1 in front of the caller ID log entry

before dialing or saving it to the directory (page 38).

Press and hold to set or dial your voicemail number

(page 15 and page 22).

•

Dialing keys

Press to enter numbers or characters.

Press to answer an incoming call (page 19).

•

/ / VOLUME

Press to review the directory when the phone is not

in use (page 31).

During a call or message playback, press to increase

the listening volume (page 20 or page 50).

Press to scroll up while in a menu, or reviewing the

directory, caller ID log or redial list.

While entering numbers or names in the directory,

press to move the cursor to the right.

•

REDIAL/PAUSE

Press repeatedly to review the last 10 numbers dialed

(page 21).

While dialing or entering numbers, press and hold to

insert a dialing pause (page 19 or page 29).

•

/FLASH

Press to make or answer a call (page 19).

During a call, press to answer an incoming call

when you receive a call waiting alert (page 20).

•

CHARGE light

On when the handset is charging in the telephone

base or charger (page 3).

•

Press to make or answer a call using the handset

speakphone (page 19).

During a call, press to switch between the handset

speakerphone and the cordless handset (page 19).

•

TONE

While on a call, press to switch to tone dialing

temporarily when using pulse service (page 21).

•

9

Getting started

MUTE/DELETE

While on a call, press to mute the microphone

(page 20).

While using the dialing keys, press to delete digits or

characters (page 19 and page 29).

While the handset is ringing, press to silence the

ringer temporarily (page 20).

When reviewing the directory, caller ID log or redial

list, press to delete the displayed entry (page 32,

page 40 or page 21).

•

Handset layout

OFF/CANCEL

During a call, press to hang up.

While the handset is ringing, press to silence the

ringer temporarily (page 20).

Press and hold to erase the missed call indicator

when the phone is not in use (page 36).

While in a menu, press to return to the previous

menu, or press and hold to return to idle mode,

without making changes.

•

MENU/SELECT

Press to show the menu (page 10).

While in a menu, press to choose an item, or save an

entry or setting.

•

QUIET#

Press and hold to set and turn on the quiet mode, or

turn it off (page 12).

Press repeatedly to show other dialing options when

reviewing a caller ID log entry (page 38).

•

CID/ /VOLUME

Press to review the caller ID log when the phone is

not in use (page 37).

During a call or message playback, press to

decrease the listening volume (page 20 or page 50).

Press to scroll down while in a menu, or reviewing

the directory, caller ID log or redial list.

While entering numbers or names in the directory,

press to move the cursor to the left.

•

INT

Press to start an intercom conversation or transfer a

call (for multi-handset models only) (page 26).

•

10

Using the menu

You can use a cordless handset to change the telephone settings.

In the ringers menu, you can select the ringer tones and adjust the ringer volume for

incoming calls.

In the settings menu, you can change the settings for LCD language, voicemail

number, voicemail indicators, key tone, home area code and dial mode.

Go to Answering system settings (from page 41 to page 46) for instructions to

change the answering system settings.

To enter the handset menu:

Press MENU when the phone is not in use.

Press or until the handset displays the desired

feature menu.

Press SELECT to enter that menu.

To return to the previous menu, press CANCEL.

To return to idle mode, press and hold CANCEL.

Handset ringer volume

You can adjust the ringer volume or turn the ringer off on each handset. When the

ringer is turned off, the handset displays and Ringer off.

Press MENU when the handset is not in use.

Press or until the handset displays Ringers,

then pressress SELECT.

The handset displays Ringer volume, then press

SELECT again.

Press or to sample each ringer volume level.

Press SELECT to save your selection. You hear a

conﬁrmation tone.

The ringer volume also determines the ringer volume for

intercom calls. If the ringer volume is set to off, that handset

is silenced for all incoming calls except paging tone.

1.

2.

3.

•

1.

2.

3.

4.

5.

Telephone settings

Ringers

ECO

Ringer volume

ECO

Volume:

ECO

11

Telephone settings

Telephone base ringer volume

Press VOL+ or VOL- on the telephone base to adjust the

ringer volume when the phone is not in use.

When you set the ringer volume to zero, the base ringer is off

and the telephone base announces, “

Base ringer is off.”

Ringer tone

You can choose from different ringer tones on each handset.

Press MENU when the handset is not in use.

Press or until the handset displays Ringers,

then press SELECT.

Press or until the handset displays Ringer tone,

then press SELECT.

The handset displays Tone: with the current setting

displayed. Press or to sample each ringer tone.

Press SELECT to save your selection. You hear a

conﬁrmation tone.

If you turn off the ringer volume, you will not hear ringer

tone samples.

1.

2.

3.

4.

5.

Ringers

ECO

Ringer tone

ECO

Tone: 1

ECO

12

Telephone settings

Quiet mode

You can turn on the quiet mode for a period of time (1-12 hours). During this period,

all tones (except paging tone) and call screening are muted.

When you turn on the quiet mode, the answering system turns on automatically. When

the quiet mode duration expires, the answering system remains on.

To set the duration and turn on the quiet mode:

Press and hold QUIET# when the handset is not in use.

The handset displays Quiet: _ _ hours. Use the dialing

keys (0-9) to enter the desired duration (1-12).

Press SELECT to save. You hear a conﬁrmation tone.

The handset displays Quiet mode on, ANS ON and .

The ANS ON/OFF light on the telephone base turns on.

To turn off the quiet mode:

Press and hold QUIET# when the handset is not in use. The

handset displays Quiet mode off brieﬂy and then returns to idle.

When you change the settings of the ringer tone, handset

ringer volume or telephone base ringer volume, you can still hear the

samples even if the quiet mode is on.

1.

2.

3.

•

Quiet: _ _ hours

[1-12]

ECO

Quiet mode on

ECO

ANS ON

10:15P M

12/25

Quiet mode off

ECO

ANS ON

10:15 PM

12/25

13

Telephone settings

Set date and time

The answering system announces the date and time of each message prior to

playing it. Before using the answering system, set the date and time as follows. If you

subscribe to caller ID service, the day, month and time are set automatically with each

incoming call. However, the year must be correct so that the day of the week can be

calculated from the caller ID information.

Press MENU when the handset is not in use.

Press or until the handset displays Set date/time,

then press SELECT.

Press or to select the month then press SELECT,

or use the dialing keys to enter a two-digit number (01-12).

Press or to select the date then press SELECT,

or use the dialing keys to enter a two-digit number (01-31).

Press or to select the year then press SELECT,

or use the dialing keys to enter a two-digit number (00-99)

then press SELECT.

Press or to select the hour then press SELECT,

or use the dialing keys to enter a two-digit number (01-12).

Press or to select the minute then press SELECT,

or use the dialing keys to enter a two-digit number (00-59).

Press or to select AM or PM.

Press SELECT to save the settings. You hear a conﬁrmation tone.

If the date and time are not set when a message is recorded, the system announces,

“Time and date not set,” before each message plays.

The phone plays two beeps if you enter an invalid number.

1.

2.

3.

4.

5.

6.

7.

8.

9.

•

Set date/time

ECO

Date: MM/DD/YY

ECO

Time: HH:MM - -

ECO

14

Telephone settings

LCD language

You can select English, French or Spanish to be used in all screen displays.

Press MENU when the handset is not in use.

Press or until the handset displays Settings,

then press SELECT.

Press SELECT to choose LCD language.

Press or to choose English, Français or Español,

then press SELECT.

The screen displays Set English? when you

choose English.

The screen displays Set Francais? when you

choose Français.

The screen displays Set Espanol? when you

choose Español.

5. Press SELECT to save your selection. You hear a conﬁrmation tone.

If you accidentally change the LCD language to French or Spanish, you can reset it to

English easily by pressing MENU then entering 364#.

1.

2.

3.

4.

•

Settings

ECO

LCD language

ECO

English

ECO

15

Telephone settings

Voicemail number

If you subscribe to voicemail service offered by your telephone service provider,

you can save the voicemail number to 1 on each handset for easy access.

When you want to retrieve voicemail messages, press and hold 1. Contact your

telephone service provider for more information and assistance about using your

voicemail service.

To set your voicemail number:

Press and hold 1 when the phone is not in use.

Use the dialing keys to enter the voicemail number (up to

30 digits).

Press or to move the cursor to the left or right.

Press DELETE to erase a digit.

Press and hold DELETE to erase all digits.

Press and hold PAUSE to insert a dialing pause (a P appears).

3. Press SELECT to save. Then the handset dials the saved voicemail number.

-OR-

Press MENU when the handset is not in use.

Press or to scroll to Settings, then press SELECT.

Press or to scroll to Voicemail #, then press SELECT.

Use the dialing keys to enter the voicemail number

(up to 30 digits).

Press or to move the cursor to the left or right.

Press DELETE to erase a digit.

Press and hold DELETE to erase all digits.

Press and hold PAUSE to insert a dialing pause

(a P appears).

5. Press SELECT to save. The handset displays VM # saved

and the stored number. You hear a conﬁrmation tone.

1.

2.

•

1.

2.

3.

4.

•

Settings

ECO

Voicemail #

ECO

Voicemail #

ECO

-

16

Telephone settings

Clear voicemail

If you subscribe to voicemail service offered by your telephone service provider,

the handsets display New voicemail and when you have new voicemail

messages. Contact your telephone service provider for more information about

using your voicemail service.

After you have listened to all new voicemail messages, the indicators on the handsets

turn off automatically.

Use the clear voicemail feature when the telephone indicates that there is new

voicemail but there are none (for example, when you have accessed your voicemail

while away from home). The clear voicemail feature only turns off the indicators;

it does not delete your voicemail messages. As long as you have new voicemail

messages, your telephone service provider continues to send the signal to turn on

the indicators.

To manually turn off these indicators:

Press MENU when the handset is not in use.

Press or until the handset displays Settings,

then press SELECT.

Press or until the handset displays Clr voicemail,

then press SELECT. The handset displays Reset VM Icon?

Press SELECT to save your selection. You hear a

conﬁrmation tone.

Your telephone service provider may alert you of new messages

with a stutter (broken) dial tone. Contact your telephone service

provider for details.

1.

2.

3.

4.

Settings

ECO

Clr voicemail

ECO

Reset VM Icon?

ECO

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