Epson 12000XL-PH User guide

User's Guide

Copyright

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any

means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of

Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained

herein. Neither is any liability assumed for damages resulting from the use of the information herein.

e

information contained herein is designed only for use with this Epson product. Epson is not responsible for any

use of this information as applied to other products.

Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for

damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or

abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)

failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of

any options or any consumable products other than those designated as Original Epson Products or Epson

Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that

occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko

Epson Corporation.

General Notice: Other product names used herein are for identification purposes only and

may be trademarks of their respective owners. Epson disclaims any and all rights in those

marks.

This information is subject to change without notice.

1/17

CPD-53120

User's Guide

Copyright

2

Trademarks

❏ EPSON

®

is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a

trademark of Seiko Epson Corporation.

® ®

❏ Microsoft andWindows are either registered trademarks or trademarks

of Microsoft Corpo

ration in the

United States and/or other countries.

❏ Apple

®

, Mac OS

®

, and OS X

®

are trademarks of Apple Inc., registered in the U.S. and other countries.

❏ Adobe

®

, Adobe Reader

®

, and Acrobat

®

are registered trademarks of Adobe Systems Incorporated.

❏ Intel

®

is a registered trademark of Intel Corporation.

❏ Epson Scan 2 Soware is based in part on the work of the Independent JPEG Group.

❏

libti

Leer

Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is

hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in

all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics

may not be used in any advertising or publicity relating to the

soware

without the

specic,

prior written

permission of Sam

Leer

and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,

IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,

INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES

WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED

OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN

CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks

of their respective owners. Epson disclaims any and all rights in those marks.

User's Guide

Trademarks

3

Contents

Copyright

Trademarks

About This Manual

Introduction to the Manuals...................6

Marks and Symbols.........................6

Descriptions Used in this Manual...............6

Operating System References..................7

Important Instructions

Safety Instructions..........................8

Restrictions on Copying......................9

Scanner Basics

Part Names..............................10

Buttons and Lights.........................11

Information on Applications..................13

Epson Scan 2...........................13

EPSON

Soware

Updater..................13

Placing Originals on the Product

Placing Originals..........................14

Placing Large or ick Originals...............15

Basic Scanning

Scanning Using Epson Scan 2.................18

Scanning Photos or Pictures (Photo Mode).....18

Scanning Documents (Document Mode). . . . . . 22

Setting a Resolution

at

Suits the Scanning

Purpose...............................25

Scanning Using a Scanner Button..............26

Advanced Scanning

Image Adjustment Features for Photo Mode. . . . . . 27

Brightness.............................27

Contrast.............................. 28

Saturation.............................28

Detailed Adjustments Button...............28

Unsharp Mask..........................31

Color Restoration....................... 31

Backlight Correction.....................32

Descreening............................32

Dust Removal..........................32

Grain Reduction........................ 33

Image Adjustment Features for Document Mode. . . 33

Unsharp Mask..........................34

Descreening............................34

Image Option.......................... 35

Brightness.............................36

Contrast..............................37

Gamma...............................37

reshold.............................37

Edge Fill.............................. 38

Correct Document Skew.................. 38

Saving as a Searchable PDF...................38

Using the Transparency Unit

Unpacking the Transparency Unit..............40

Unlocking the transportation lock........... 40

Installing the Transparency Unit...............41

Setting and Placing Films....................43

35 mm

lm

strips........................44

Mounted slides......................... 45

Medium format (120/220). . . . . . . . . . . . . . . . . 46

4×5 inch lm...........................47

Non-standard

lm

sizes...................48

Using the Transparency Unit to Scan............49

Scanning lms with suitable settings..........49

Scanning reective (non-lm) originals. . . . . . . .49

Maintenance

Cleaning the Scanner.......................51

Energy Saving............................51

Transporting the Scanner....................52

Updating Applications......................53

Solving Problems

Scanner Problems......................... 55

Scanner Lights Indicate an Error.............55

Problems Starting Scanning..................55

Cannot Start Epson Scan 2.................56

Cannot Scan Using the Button..............56

Cannot Scan Using the Transparency Unit. . . . . .56

Cannot Scan Using Scanning Soware Other

an Epson Scan 2.......................56

User's Guide

Contents

4

Scanned Image Problems....................57

Uneven Colors, Dirt, Spots, and so on Appear

when Scanning from the Scanner Glass........57

e Image Quality is Rough................57

Oset Appears in the Background of Images. . . . 57

Text is Blurred..........................58

Moiré Patterns (Web-Like Shadows) Appear. . . . 58

Cannot Scan the Correct Area on the

Scanner Glass.......................... 58

Cannot Preview in umbnail.............. 59

Cannot Achieve the Results Intended in Auto

Photo Orientation.......................59

Text is Not Recognized Correctly when

Saving as a Searchable PDF.................59

Binding Margins of a Booklet are Distorted

or Blurred.............................60

Cannot Solve Problems in the Scanned Image. . . 60

Striped Rings Appear in Scanned Images of

Film or Slides...........................60

Colors

Dier

From the Original Colors for

Film or Slide Images......................60

Negative Film Preview Images Look Strange. . . . 61

Problems With Scanning Time................61

Uninstalling and Installing Applications.........61

Uninstalling Your Applications..............61

Installing Your Applications................63

Technical Specications

General Scanner Specications................64

Dimensional Specications...................64

Electrical

Specications

.....................64

Environmental Specications.................65

Interface Specications......................65

System Requirements.......................66

Standards and Approvals

Standards and Approvals for U.S. Model.........67

Standards and Approvals for European Model. . . . . 67

Standards and Approvals for Australian Model. . . . 67

Where to Get Help

Help for Users in the U.S. and Canada...........68

User's Guide

Contents

5

About This Manual

Marks and Symbols

!

Caution:

Instructions that must be followed carefully to avoid bodily injury.

c

Important:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

Related Information

& Links to related sections.

Descriptions Used in this Manual

❏ Screenshots for the applications are from Windows 10 or Mac OS X v10.10.x. e content displayed on the

screens varies depending on the model and situation.

❏ Illustrations used in this manual are for reference only. Although they may dier slightly from the actual

product, the operating methods are the same.

Us

er's Guide

About This Manual

6

Operating System References

Windows

In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", or "Windows

7" refer to the following

operating systems. Additionally, "Windows" is used to refer to all versions.

®

Wi n dow s

®

10 operating system

®

Wi n dow s

®

8.1 operating system

®

Wi n dow s

®

8 operating system

®

Wi n dow s

®

7 operating system

❏ Microso

❏ Microsoft

Mac

In this manual, "macOS v10.12.x" refers to macOS Sierra, "Mac OS X v10.11.x" refers to OS X El Capitan, "Mac OS

X v10.10.x" refers to OS X Yosemite, "Mac OS X v10.9.x" refers to OS X Mavericks, and "Mac OS X v10.8.x" refers

to OS X Mountain Lion. Additionally, "Mac" is used to refer to "macOS v10.12.x", "Mac OS X v10.11.x", "Mac OS

X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", and "Mac OS X v10.6.8".

User's Guide

About This Manual

7

Important Instructions

Safety Instructions

Read all these instructions, and follow all warnings and instructions marked on the product.

❏ Some of the symbols used on your product are to ensure safety and proper use of the product. Visit the

following Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

❏ Place the product on a at, stable surface that extends beyond the base of the product in all directions. If you

place the product by the wall, leave more than 10 cm between the back of the product and the wall. e product

will not operate properly if it is tilted at an angle.

❏ Avoid places subject to dust, shocks, or vibrations.

❏ Place the product close enough to the computer for the interface cable to reach it easily. Do not place or store

the product or the power cord outdoors, near excessive dirt or dust, water, heat sources, or in locations subject

to shocks, vibrations, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in

temperature or humidity.

❏ Do not use with wet hands.

❏ Place the product near an electrical outlet where the power cord plug can be easily unplugged.

❏ e power cord should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects

on top of the cord and do not allow the power cord to be stepped on or run over. Be particularly careful to keep

the cord straight at the end.

❏ Use only the power cord supplied with the product and do not use the cord with any other equipment. Use of

other cords with this product or the use of the supplied power cord with other equipment may result in re or

electric shock.

❏ Use only the type of power source indicated on the product’s label, and always supply power directly from a

standard domestic electrical outlet.

❏ When connecting this product to a computer or other device with a cable, ensure the correct orientation of the

connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation

may damage both devices connected by the cable.

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.

❏ If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the

extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices

plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

❏ Never disassemble, modify, or attempt to repair the product, or product option by yourself except as specically

explained in the product’s guides.

❏ Do not insert objects into any opening as they may touch dangerous voltage points or short out parts. Beware of

electrical shock hazards.

❏ If damage occurs to the plug, replace the cord set or consult a qualied electrician. If there are fuses in the plug,

make sure you replace them with fuses of the correct size and rating.

❏ Unplug the product and the power cord, and refer servicing to

qualied

service personnel under the following

conditions: e power cord or plug is damaged; liquid has entered the product; the product or the power cord

has been dropped or the case has been damaged; the product or the power cord does not operate normally or

exhibits a distinct change in performance. (Do not adjust controls that are not covered by the operating

instructions.)

User's Guide

Important Instructions

8

❏ Unplug the product and the power cord before cleaning. Clean with a damp cloth only. Do not use liquid or

aerosol cleaners.

❏ If you are not going to use the product or options for a long period, be sure to unplug the power cord from the

electrical outlet.

❏ Aer replacing consumable parts, dispose of them correctly following the rules of your local authority. Do not

disassemble them.

❏ Because the product is heavy, one person should never attempt to li or carry it alone. Two people should li

and carry the product.

❏ Do not place heavy objects on the scanner glass and do not press the glass with too much force.

Restrictions on Copying

Observe the following restrictions to ensure the responsible and legal use of your product.

Copying of the following items is prohibited by law:

❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal

securities

❏ Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage

❏ Government-issued revenue stamps, and securities issued according to legal procedure

Exercise caution when copying the following items:

❏ Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession

tickets, etc.

❏ Passports, driver’s licenses, warrants of

tness,

road passes, food stamps, tickets, etc.

Note:

Copying these items may also be prohibited by law.

Responsible use of copyrighted materials:

Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a

knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before

copying published material.

User's Guide

Important Instructions

9

Scanner Basics

Part Names

Note:

Check all of the items that came with your product.

A

a

start button

B

.

power button

C

Ready light

D

Error light

A

Document cover

B

Scanner glass

C

Control panel

User's Guide

Scanner Basics

10

D

Carriage (in the scanner glass)

A

Option connector

B

USB port

C

AC inlet

D

Transportation lock lever

A

Power cord

B

USB cable

Buttons and Lights

Buttons

e product has two buttons for scanning operations.

User's Guide

Scanner Basics

11

Before using the product buttons, make sure you have installed your scanning soware.

A

a

button

Starts scanning.

B

.

button

Turns the product on if pressed once.

Press again to turn the product o.

Lights

e status light indicates whether the product is operating normally.

Light Indicator Status Meaning

Ready On Ready to scan images.

If you cannot scan images, an error

may have occurred. Make sure the op-

tional Transparency Unit is completely

closed.

Flashing Initializing or scanning.

Ready, Error On An error has occurred.

Flashing An error has occurred.

O The product is o.

Error Flashing An error has occurred.

User's Guide

Scanner Basics

12

Related Information

& “Scanning Using a Scanner Button” on page 26

& “Scanner Lights Indicate an Error” on page 55

Information on Applications

is section introduces the soware products available for your scanner. e latest soware can be installed at the

Epson Web site.

Epson Scan 2

Epson Scan 2 is a driver for controlling your scanner, enabling a variety of scan settings. is also allows you to

start either as a standalone application or by using TWAIN-compliant application soware.

See the Epson Scan 2 help for details on using the application.

Related Information

& “Scanning Using Epson Scan 2” on page 18

EPSON Software Updater

EPSON

Soware

Updater is an application that checks for new or updated applications on the internet and installs

them.

Related Information

& “Updating Applications” on page 53

User's Guide

Scanner Basics

13

Placing Originals on the Product

c

Important:

Do not place heavy objects on the scanner glass and do not press the glass with too much force.

Placing Originals

1. Open the document cover.

2. Place your original face down on the scanner glass making sure the top corner of the side you want to scan is

aligned with the

d

mark.

Note:

If you are scanning multiple originals at once, position each original at least 20 mm (0.8 inch) apart from the others.

User's Guide

Placing Originals on the Product

14

3. Close the document cover gently so that your original does not move.

Note:

❏ Always keep the scanner glass clean.

❏ Do not leave originals on the scanner glass for an extended period of time as they may stick to the glass.

Related Information

& “Basic Scanning” on page 18

Placing Large or Thick Originals

1. Open the document cover.

User's Guide

Placing Originals on the Product

15

If the size of the original exceeds the size of the document cover, you can li the document cover straight up

and remove it to make it easier to align the original. When you have

nished

scanning, replace the document

cover in the reverse order that you removed it.

c

Important:

❏ Before removing the document cover, make sure you raise it to the upright position to prevent the hinges

from snapping back on the springs.

❏ Do not force the cover off the scanner; otherwise, the cover may be damaged.

2. Place a large or thick original face-down on the scanner glass. Make sure the top corner of the original is

aligned with the

d

mark.

User's Guide

Placing Originals on the Product

16

3. Close the document cover and hold it down rmly as you scan.

Note:

❏ When scanning without the document cover, gently press down on your original to atten it.

❏ If your original is very thick or curled at the edges, cover the edges with paper to block external light as you scan.

Related Information

& “Basic Scanning” on page 18

User's Guide

Placing Originals on the Product

17

Basic Scanning

Scanning Using Epson Scan 2

Scanning Photos or Pictures (Photo Mode)

Using Photo Mode in Epson Scan 2, you can scan the originals using a wide variety of image adjustment features

that are suitable for photos or pictures.

1.

Place the originals.

When placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there

is a gap of

at least 20 mm (0.8 in.) between the originals.

2. Start Epson Scan 2.

❏ Wind ow s 10

Click the start button, and then select All apps > EPSON > Epson Scan 2.

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ W

indows 7

Click the start button, and select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2.

❏ Mac

Select Go > Applications > Epson Soware > Epson Scan 2.

3. Select Photo Mode from the Mode list.

Us

er's Guide

Basic Scanning

18

4. Make the following settings on the Main Settings tab.

❏ Image Type: Select the color for saving the scanned image.

❏ Resolution: Select the resolution.

Note:

When scanning lms using the Transparency Unit, set the Document Source and Document Type as well.

User's Guide

Basic Scanning

19

5. Click Preview.

e preview window opens, and the previewed image is displayed as thumbnails.

Note:

To p

review the entire scanned area, select Normal from the list on the top of the preview window.

6.

Check the preview, and make image adjustment settings on the Advanced Settings tab if necessary.

User's Guide

Basic Scanning

20

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