SonicWALL SMA 8200v User guide

SonicWall®SecureMobileAccess

12.1ConnectTunnel

UserGuide

SMAConnectTunnel12.1UserGuide

Contents

Introduction... . . . ............................................................. . . . ..4

AboutConnectTunnel..........................

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OrganizationofThisGuide......

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GuideConventions..............................................

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ConnectTunnelService..... .......................

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AboutConnectTunnelService ............

............... ................................ 6

InstallingConnectTunnel

Service......................................................... 6

ImportingtheClientCertificate............... ........................

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UsingWindowsServicestorunCTS .........................

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UsingaCommandorScripttorunCTS............

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Troubleshooting .........

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ConnectTunnelClientforWindows.................................. 

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AboutConnectTunnel.......................... .....

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ResourcesAvailablefromConnectTunnel ...........

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HowtoTel l ifConnectTunnelisRunning ........

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RunningtheConnectTunnelClient.......

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DownloadingConnectTunnel

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StartingConnectTunnel. ..........................................

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SpecifyingaLoginGroup ..............................

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ProcessingServerCertificates ........... .......

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QuittingConnectTunnel ..........

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ConfiguringConnectTunnelSettings ........ ...................................

.......... 18

ViewingCurrentConnectTunnelSettings ...................................

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ConfiguringGeneralSettings............... ......................

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ConnectingtoaDifferentVPN...........................

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ConfiguringConnections ............... ......

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ConfiguringaDefaultConnection........

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EstablishinganInitialNetworkConnection .

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UpdatingtheConnectTunnelSoftware..

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Troubleshooting

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UnabletoConnect . ...........................

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UnabletoAccessResourcesortheInternet...... .

.................................... 24

WorkingwithLogs...........

..................................................... 24

ConnectTunnelClientforMac/Linux..........................................

........26

AboutConnectTunnel.......................... ..............

............... .......... 26

StartingConnectTunnel........... ...........

............... ..........................26

ConnectTunnelonMacOS.....

............... ..................................... 27

ConnectTunnelonLinux ................. ............................

.............. 27

SpecifyingaLoginGroup ................................

........................... 28

ConnectingtoaDifferentVPN..................

.................................... 28

QuittingConnectTunnel...........

................................................28

Contents

SMAConnectTunnel12.1UserGuide

Contents

ManagingConfigurations............... ...............................................29

ViewingConnectTunnelSettings ............... ..................

..................29

EditingConnectTunnelSettings ............................

........................30

DeletingaConfiguration.......................

.................................... 30

CreatingaNewConfiguration ..........

............................................31

SelectingtheAdvancedButton ..

................................................... 31

AdvancedOptions............ ....................... ............

............... ..33

CredentialCaching/SecureNetworkDetection.............................

............ 34

ProcessingServerCertificates........... .................... ....

........................34

ConfiguringProxyServerSettings(LinuxOnly) ....................

............... ..........35

Troubleshooting ........................

............... ...............................35

UnabletoConnect . 

............... ........................................... .....36

UnabletoAccessResourcesortheInternet...... .........................

............ 36

SonicWallSupport ....................................

..............................37

AboutThisDocument..................

...............................................38

SMAConnectTunnel12.1UserGuide

Introduction

• AboutConnectTunnel

• ConnectTunnelService

• ConnectTunnelClientforWindows

• ConnectTunnelClientforMac/Linux

• SonicWallSupport

AboutConnectTunnel

TheSecureMobileAccess(SMA)12.1ConnectTunnelUserGuideprovidesinformationoninstallingandusing

theConnectTunnelServiceandConnectTunnelclients.Asectionontroubleshootingisalsoincluded.

Topics

• OrganizationofThisGuide

• GuideConventions

OrganizationofThisGuide

NOTE:SMA12.1providestheCentralManagementService(CMS)withGlobalTrafficOptimization(GTO).

Tousethisfeature,youmustupgradetoConnectTunnel12.1.

Chapter1Introduction Thischapterprovidesasummaryofthechaptersinthisguideaswellasa

descriptionoftheconventionsused.

Chapter2Connect

Tunnel

Service

ThischapterprovidesinstructionsoninstallingandusingWindowstorunConnect

TunnelService(CTS)aswellasusingacommandlineorscripttorunCTS.

Chapter3Connect

TunnelClientfor

Windows

Thischapterprovidesinstructionsondownloading,installing,configuring,and

operatingtheSecureMobileAccess(SMA)

ConnectTunnelClientforWindows.

Chapter4Connect

TunnelClientfor

Mac/Linux

Thischapterprovidesinstructionsondownloading,installing,configuring,and

operatingtheSMAConnectTunnel(CT)clientforMacandLinux.

SonicWallSupport ThischapterprovidesSonicWallSupportcontactinformation.

SMAConnectTunnel12.1UserGuide

Introduction

GuideConventions

Convention Use

Bold Highlightsdialog,window,screennames,parameternames,andiconsandbuttons.

Code Usedforfilenamesandtextorvaluesyouarebeinginstructedtotypeintotheinterface.

Italic Indicatesthenameofatechnicalmanual.Alsoindicatesemphasisoncertainwordsina

sentence.Sometimesindicatesthefirstinstance

ofasignificanttermorconcept.

SMAConnectTunnel12.1UserGuide

ConnectTunnelService

• AboutConnectTunnelService

• InstallingConnectTunnelService

• ImportingtheClientCertificate

• UsingWindowsServicestorunCTS

• UsingaCommandorScripttorunCTS

• Troubleshooting

AboutConnectTunnelService

TheConnectTunnelServiceclientisaWindowsservercomponentoftheSonicWallSecureMobileAccess(SMA

1000)solutionthatenablessecure,authorizedaccesstoWeb‐basedandclient/serverapplicationsand

Windowsfileshares.

Inaserverenvironment,youcaninstallandconfigureanadd‐oncomponent—CTS—sothattheVPN

connectionstartsautomaticallywithoutuserintervention:nouserloginisrequiredandnouserinterfaceor

iconsaredisplayed.

Forexample,youmaywanttosynchronizedatabetweenaremotesysteminthefieldandafileserversecured

behindtheVPNatcorporateheadquarters.Ontheremotesystem—runningtheWindows

Serverplatform—CTS

isconfiguredtorunataspecifictime,connecttothecorporatefileserver,andsynchronizeitsdatabasewiththe

masterdatabaseatheadquarters.

CTSissupportedonWindowsServer2008R2andabove.

InstallingConnectTunnelService

UsingConnectTunnelServiceinvolvesinstallingbothConnectTunnel(CT)andConnectTunnelService(CTS).

ToinstallandconfigureConnectTunnelService:

1LogintotheApplianceManagementConsole(AMC)onyourSonicWallSMA1000Seriesappliance.

2NavigatetotheAgentConfiguration>Downloadpage.

3UnderClientInstallationPackages,downloadthe32‐bitor64‐bitinstallationpackagesforbothConnect

TunnelandConnectTunnelService.

4InstallConnectTunnelfirst(ngsetup_<xx>.exeorngsetup64_<xx>.exe).A

shortcutnamed

SonicWallVPNConnectioniscreatedonthedesktop.

SMAConnectTunnel12.1UserGuide

ConnectTunnelService

5InstallConnectTunnelService(ctssetup_<xx>.exeorctssetup64_<xx>.exe).Ashortcut

namedSonicWallVPNServiceOptionsiscreatedonthedesktop.

6Onthe desktop,double‐clicktheSonicWallVPNServiceOptionsshortcut.Alternatively,double‐click

SonicWallVPNServiceOptionsintheControlPanel.TheSonicWallVPNServicePropertiesdialog

appears.

7Onthe 

VPNtab,configurethesesettings:

VPNConnectionName TypethenameoftheSonicWallConnectClientconnectionobjectexactly

asitappearsintheWindowsNetworkConnectionswindow

(Start|ConnectTo|ShowAllConnections).Bydefault,thisisSonicWall

VPNConnection.

HostnameorIPaddress TypethehostnameorIPaddressof

theSonicWallSMA1000Series

appliance.

UsernameandPassword TypethecredentialsforauserinthisLo gin group.Youmustentera

usernameandpasswordoracertificateCN.Insomecasesofchained

authentication,both

ausernameandcertificatearerequired.

CertificateCN Acertificate'scommonname(CN)identifiesitsowner.SpecifytheCNfor

thecertificateassociatedwiththisrealm.

SMAConnectTunnel12.1UserGuide

ConnectTunnelService

8Onthe Servicetab,configurethefollowingsettings:

9 ClicktheStartbutton.TheStartandStopbuttonsareusedtocontroltheservice.

10 ToverifythatConnectTunnelstarted,opentheSonicWallVPNConnectionshortcutonthedesktop.You

shouldseetheestablishedconnection.

Alternatively,youcanissuetheipconfigcommand

onthecommandlinetoverifythatyouhavea

virtualIPaddressfortheSonicWallVPNConnection.

ImportingtheClientCertificate

ThecertificatespecifiedforCTSmustbelocatedintheLocalComputercertificatestoreoftheuser’sdevice;

certificatesinauser'sstorearenotavailabletotheservice.TheMicrosoftManagementConsole(MMC)isatool

formanagingadministrativetools,includingsnap‐insandextensionsnap‐ins.

Toimportacertificateintotheuser’sLocalComputerstore:

1Toopenthe MicrosoftManagementConsole,clicktheWindowsstartbuttonandtypemmcinthetext

field.

2PressEnter.

3IntheFilemenu,choosetheoptionforaddingasnap‐in.

4Toaddastandalonesnap‐in,selectCertificates,andthenclicktheAdd>button.Snap‐inscanmanage



certificatesfordifferentaccounts.

5 SelectComputeraccount.

6 ClickNext.

Numberofattemptsto

restartafailedconnection

Specifyhowmanytimestoattemptrestartingifaninitialconnection

attemptfails.

EndlessRetries Selectthischeckboxtocontinuouslykeeptryingtoconnectuntil

connectedsuccessfully.

Timeintervalbetween

restartattempts

Specifytheamount

oftime(inminutes)towaitbetweenrestart

attempts.

SMAConnectTunnel12.1UserGuide

ConnectTunnelService

7 SelectLocalcomputer.

8 ClickFinish.

YoushouldnowseeCertificates(LocalComputer)inthelistofselectedsnap‐ins.Thecertificatemust

nowbecopiedtoacertificatestore.

9IntheMicrosoftManagementConsole,right‐clickPersonal>Certificatesintheleftnavigationpane,and

thenselectAllTasks>

Import.

10 Specifythecertificatefileyouwanttoimport,alongwithitspassword.

11 PlacethecertificateinyourPersonalstore.

UsingWindowsServicestorunCTS

YoucanuseWindowsServicestomanageCTSonalocalorremotecomputer.

HowtouseWindowsServicestoconfigureandrunCTS:

1Onthe WindowsServerplatformrunningConnectTunnelService,runWindowsServices.

2OpentheSonicWallVPNServicePropertiesdialog(ControlPanel>AdministrativeTools>Services>

SonicWallSMAVPNService).

3Usethesesettingstocontroltheservice(start,stop,pause,resume,ordisable),setuprecoveryactions

incase

ofservicefailure,ordisabletheserviceforaparticularhardwareprofile.

4 ClickOK.

UsingaCommandorScripttorunCTS

YoucanusetheWindowssc.exeutilitytocommunicatewithServiceController(services.exe)fromthe

commandpromptorinabatchfile.ThisenablesyoutoautomatethestartupandshutdownoftheSonicWall

VPNservice.

SMAConnectTunnel12.1UserGuide

ConnectTunnelService

InanenvironmentwhereyouwantuserstobeabletostarttheVPNconnectionbyclickingonashortcut(and

withoutbeingawareofthecredentials),youcouldalsocreateashortcutonthedesktopthatlaunchesa

commandorbatchfile.Forexample:

TostartandstopConnect

TunnelServiceonaremotecomputerusethefollowingcommands:

sc \\SERVERNAME start ctssrv

sc \\SERVERNAME stop ctssrv

TostartorstoptheConnectTunnelServicefromthecommandlineorathird‐partyapplication,invokethese

commands:

%windir%\system32\sc.exe start ctssrv

%windir%\system32\sc.exe stop ctssrv

Troubleshooting

UsetheWindowsEventViewer(ControlPanel>AdministrativeTools>EventViewer>Application,wherethe

SourceisCTS)toviewanyinformation,warning,orerrormessagesrelatedtorunningConnectTunnelService.

Formoredetailedmessages ,lookintheservicelog;thedefaultlocationis:

ALLUSERSPROFILE%\Application Data\SonicWall.

NOTE:IfyourenvironmentincludesanoutboundHTTPproxyforaccesstotheInternet,youmustuseone

thatdoesnotrequireauthentication;otherwise,youwillseethefollowingerrormessageinthelogfilefor

CTS(ctssrv.log):Direct internet access is not available.

NOTE:YoumustalsoconfigureCTStorununderaWindowsuseraccountwithad ministrativeprivileges.

SMAConnectTunnel12.1UserGuide

ConnectTunnelClientforWindows

• AboutConnectTunnel

• RunningtheConnectTunnelClient

• QuittingConnectTunnel

• ConfiguringConnectTunnelSettings

• UpdatingtheConnectTunnelSoftware

• Troubleshooting

AboutConnectTunnel

TheConnectTunnelclientisaWindowsclientcomponentoftheConnectTunnel(SMA)solution,whichenables

secure,authorizedaccesstoWeb‐basedclient/serverapplicationsandWindowsfileshares.

TheConnectTunnelclientenablesyoutoconnecttonetworkresourcesthatareprotectedbytheSonicWall

SMA1000Seriesappliances.

ConnectTunnel

issupportedonWindows7 andaboveandWindows10AnniversaryUpdateandabove.

WindowsVistaisnotsupported.

ResourcesAvailablefromConnectTunnel

ConnectTunnelenablesyoutosecurelyaccessthefollowingtypesofresources:

Resourcetypes

Resourcetype Description

Client/serverresources Client/serverapplications,thinclientapplications,andterminalservices,suchas

MicrosoftOutlook,Citrix,andWindowsTer m inalServices.

Websitesandapplications WebcontentandWeb‐basedapplicationsthatcanbeaccessedthrougha

browser,suchas

MicrosoftOutlookWebAccess,DominoWebAccess,and

generalWebsites(suchasintranets).

Windowsnetworkshares SharedWindowsfoldersandfilesthroughWindowsNetworkNeighborhood,and

mappeddrives.

SMAConnectTunnel12.1UserGuide

ConnectTunnelClientforWindows

HowtoTellifConnectTunnelisRunning

WhenConnectTunnelisrunningandconnectedtotheVPN,aniconmayappearinthetaskbarnotificationarea.

Ifyoupauseontheiconwithyourcursor,connectionstatusinformationwillappear:



YoucanconfigureConnectTunneltonotdisplaythisduringactiveconnections:formoreinformation,see

ConfiguringConnect

TunnelSettings.

Youcanalsoverifythe stateoftheConnectTunnelVPNconnectionintheWindowsNetworkConnections

window.

ViewingConnectionStatusInformation

Toviewconnectionstatusinformation:

1Onthe Startmenu,clickControlPanel.Continuewiththefollowingsteps,dependingonyouroperating

system.Todisplayallavailablewireless,wired,dial‐up,andVPNconnections:

a ClickNetworkandInternet.

b ClickNetworkandSharingCenter.

c ClicktheConnecttoanetworklink.

2Onthe Viewmenu,clickDetails

3IntheDial‐upsection,viewconnectionstatusinformationfortheConnectTunnelconnection.

IfConnectTunnelexperiencesatemporarynetworkinterruption,aredcirclewithanXappearsonthe

ConnectTunneliconinthetaskbarnotificationarea.Ifthenetworkconnectionisreestablished,thered

circlewiththe

Xdisappears,andtheConnectTunneliconreturnstoitsnormalstate.

RunningtheConnectTunnelClient

Topics:

• DownloadingConnectTunnel

• StartingConnectTunnel

• SpecifyingaLoginGroup

• ProcessingServerCertificates

NOTE:Youradministratormayhavecustomizedthenameofthisapplication.)

SMAConnectTunnel12.1UserGuide

ConnectTunnelClientforWindows

DownloadingConnectTunnel

ConnectTunnelcanbedownloadedfromtheWorkPlacemenu.Youmusthaveadministratorprivilegestoinstall

thesoftware.

TodownloadConnectTunnel:

1LogintoWorkPlace.

Dependingonyourconfiguration,youmightbeissuedaone‐timepasswordbyyouradministrator,that

allowsyoutodownloadConnectTunnel.



2Enterthepasswordthatwassenttoyou.TheWorkplaceapplicationappearsandallowsyoutodownload

thesoftware.

3InWorkPlace,clicktheentryfor

InstallConnectTunnel.



4 ClickInstall.Whentheinstallationiscomplete,logoutofWorkplace.

StartingConnectTunnel

ToaccessnetworkresourcesthroughConnectTunnel,youmustfirstverifyyouridentity.Thisensuresthatonly

authorizeduserscanaccessprotectednetworkresources.Thecredentialsusedtoverifyyouridentitytypically

consistofausernameandpassword(orpasscode).

SMAConnectTunnel12.1UserGuide

ConnectTunnelClientforWindows

Dependingontheresources,youmayalsoneedtoenteraone‐timepasswordand/oracceptanAcceptableUse

Policy.

TostartConnectTunnel:

1For:

• Windows7,clickonStart>AllPrograms>SonicWallSecureMobileAccess>SonicWallVPN

Connection.



• ForWindows8.xandabove:

1) ClicktheStartbutton,thenselecteither:

NOTE:Youradministratormayhavecustomizedthenameofthisapplication.

SMAConnectTunnel12.1UserGuide

ConnectTunnelClientforWindows

•AllPrograms>SonicWallVPNConnection,pointtoConnections,selectthe

ConnectTunnelconnectionyouwanttouse.



•Network>SonicWallVPNConnection.

2) ClicktheConnectbutton.

SMAConnectTunnel12.1UserGuide

ConnectTunnelClientforWindows

2Youwillseeaninitialloginscreen.



3Enteryourauthenticationcredentials.DependingonhowyouradministratorhasconfiguredConnect

Tunnel,youmayseeacombinationoftheseprompts:

• TypeyourusernameintheUsernamefield.

• InthePasswordorPasscodefield, typeyourpasswordorpasscode.(Passwordsmaybe

case‐sensitive.

MakesuretheCapsLockorNumLockkeysarenotenabled.)

• Enteraone‐timepasswordthatwassenttoyoubyyouradministrator.

• Ifaclientcertificateisrequiredforauthentication,theCertificatelistdisplaystheonesonyour

devicethatmatchthecertificateauthority(CA)usedby

theauthenticationserver.Oftenthere

willbeonlyonelisted.

4IfanAcceptableUsePolicyisdisplayed,clickAccepttoacceptit.

5 ClickConnect.

TheConnectTunneliconappearsinthetaskbarnotificationarea,indicatingthatConnectTunnelis

runningandconnectedtotheVPN.

Yourloginmaynotbeexactlythe

sameasthatshownabove.Youradministratorcouldsendyoualogin

thatallowsyoutoconnecttoas pec ificnetwork.

SpecifyingaLoginGroup

ConnectTunnelenablesyoutologintodifferentgroupsifnecessary(forexample,ifyoualternatebetween

loggingintotheSalesgroupandtheMarketinggroup).Youmayneedtoprovidedifferentauthentication

credentialsforeachlogingroup.

Youmustspecifyalogingroupeachtimeyouinitiatea

connectiontoyourVPN.Thisoptionisavailableonly

whenConnectTunnelisoffline(thatis,whennotconnectedtoyourVPN).Youdonotneedadministrative

privilegestochangeahostnameorlogingroup.

Tospecifythelogingroup:

1IntheSecureMobileAccessVPNConnectionlogindialog,clickProperties.

NOTE:IntheConnectTunnellogindialog,youcanclickPropertiestodisplaytheConnectTunnel

Propertiesdialog,whereyoucaninitiateadifferentconnectionorchangeprogrampreferences.Formore

information,seeConfiguringConnectTunnelSettings.

SMAConnectTunnel12.1UserGuide

ConnectTunnelClientforWindows

2TotherightoftheLogingroupfield,clickChange.



TheSecureMobileAccessVPNConnectionLoginGroupsdialogappearsanddisplaysthecurrentlistof

SMAConnectTunnel12.1UserGuide

ConnectTunnelClientforWindows

3IntheSelectorenteryourlogingroupfield,selectortypethenameofthelogingroupyouwanttologin

to.

Ifthecorrectlogingroupdoesnotappearinthelist,clickRefreshtoupdatethelistofavailablelogin

groups.

Dependingonhowyouradministratorconfigured

ConnectTunnel,somelogingroupsmaynotappearin

thelist;however,youcanstilllogintoa“hidden”logingroup(ifyouareauthorizedtodoso)bytypingits

nameintheSelectorenteryourlogingroup.

4 ClickOK.

ProcessingServerCertificates

SomeVPNconfigurationsrequirethatyouacceptaser vercertificatebeforeyoucangainaccesstoaprotected

networkresource.Aservercertificateisessentiallyadigitalsignaturethatverifiesaserver’sidentity.

Ifyouaccessanetworkresourcethatusesaservercertificate,ConnectTunnelmaydisplaythecertificate.

Connect

TunnelwilldisplayacertificatewarningonlyiftheVPNappliancecertificateisnotfromatrusted

source.Youmustthenverifythattheservercertificateisfromatrustedsourcebeforeacceptingit.Otherwise,

theloginprocesswillcontinuewithoutanyprompt.

Becauseanyonecanissueacertificate,youshould

acceptcertificatesonlyfromtrustedsources,asthe 

informationyoureceivemaybeinvalid.YoudonotneedAdministratorprivilegestoprocessservercertificates.

Ifyouhaveanyconcernsaboutwhethertoacceptacertificateornot,checkwithyouradministrator.

Toprocessaservercertificate:

1Whenatrustedcertificateappears,verifythatthecertificateisassociatedwiththecorrectserver.

2Acceptorrejectthecertificate:

• IfyouclickReject,yourconnectionisnotestablished.

• IfyouclickAccept,thecertificateisacceptedasvalid,andtheloginprocesswillcontinue.

Similarly,youmaybeaskedto

acceptalicenseagreementorAcceptableUsePolicy.

QuittingConnectTunnel

QuittingConnectTunnelendsyourVPNsessionanddisconnectsyoufromtheremotenetwork.

ToquitConnectTunnel:

1Inthetaskbarnotificationarea,right‐clicktheConnectTunnelicon.

2 ClickDisconnect.

ConfiguringConnectTunnelSettings

ThissectiondescribeshowtoviewandconfiguretheConnectTunnelclientsettings.Youmusthave

administratorprivilegesonyourcomputertochangeanyofthesesettings.

NOTE:ConnectTunnelwillprocess/warnonlycertificatesoftheVPNduringtheloginprocessbutnotfrom

resources.Applications,suchasInternetExplorer,usedtoaccessresourcesshouldhandleanycertificates

thatareassociatedwithresources.

SMAConnectTunnel12.1UserGuide

ConnectTunnelClientforWindows

Topics:

• ViewingCurrentConnectTunnelSettings

• ConfiguringGeneralSettings

• ConnectingtoaDifferentVPN

• ConfiguringConnections

• ConfiguringaDefaultConnection

• EstablishinganInitialNetworkConnection

ViewingCurrentConnectTunnelSettings

ToviewcurrentConnectTunnelsettings:

1Onthe Startmenu,clickControlPanel.Continuewiththefollowingstepsdependingonyouroperating

system.Todisplayallavailablewireless,wired,dial‐up,andVPNconnections:

a ClickNetworkandInternet.

b ClickNetworkandSharingCenter.

c ClicktheConnecttoanetworklink.

2IntheDial‐upsection,right

‐clickthenameoftheConnectTunnelconnection(youradministratormay

havecustomizedthenameofthisapplication),andthenclickProperties.TheConnectTunnelProperties

dialogappears.

3ReviewtheinformationontheConnectionandAbouttabs:

• ClicktheConnectionstabtoviewthecurrentconnectionsettings.

• ClicktheAbout

tabtoviewbasicinformationabouttheapplication.

• ClickFileInfoontheAbouttabformoredetailedinformation.

ConfiguringGeneralSettings

Thissectiondescribeshowtoconfiguregener alsettingsforConnectTunnel.

ToconfiguregeneralConnectTunnelsettings:

1Onthe Startmenu,clickControlPanel.Continuewiththefollowingstepsdependingonyouroperating

system.Todisplayallavailablewireless,wired,dial‐up,andVPNconnections:

a ClickNetworkandInternet.

b ClickNetworkandSharingCenter.

c ClicktheConnecttoanetworklink.

2IntheDial‐upsection,right

‐clickthenameoftheConnectTunnelconnection.

3 ClickProperties.TheConnectTunnelPropertiesdialogappears.

4 ClicktheConnectionstab,andconfiguretheConnectionsettingsasnecessary.Todisplay:

NOTE:Youradministratormayhavecustomizedthenameofthisapplication).

SMAConnectTunnel12.1UserGuide

ConnectTunnelClientforWindows

• Astatusbarduringtheconnectionprocess,selecttheDisplayprogresswhile connecting

checkbox.

• TheConnectTunneliconinthetaskbarnotificationareaduringactiveconnections,selectthe

Showiconinnotificationareawhenconnectedcheckbox.

• Anotificationifthenetworkconnectionisexperiencinglimitedornoconnectivity,selectthe

Notifymewhenthisconnectionhaslimitedornoconnectivitycheckbox.

• Aprompttoestablishanewconnectionifnetworkconnectivityislost,selectthePromptto

connectifconnectionislostordroppedcheckbox.

5 ClickOK.

ConnectingtoaDifferentVPN

TospecifythehostnameorIPaddressoftheVPN:

1Onthe Startmenu,clickControlPanel.Continuewiththefollowingstepsdependingonyouroperating

system.Todisplayallavailablewireless,wired,dial‐up,andVPNconnections:

a ClickNetworkandInternet.

b ClickNetworkandSharingCenter.

c ClicktheConnecttoanetworklink.

2IntheDial‐upsection,right

‐clickthenameoftheConnectTunnelconnection.

3 ClickProperties.TheConnectTunnelPropertiesdialogappears.

4 Clickthe Connectionstab,andthen,intheHostnameorIPaddressoftheVPNfield,typethehost name

ortheIPaddressoftheVPNyouwanttoconnectto.

5 ClickOK

ConfiguringConnections

ClickingthePropertiesbuttonontheloginmenutakesyoutotheConnectionstab,whichcontainsthelistof

connectionsandtheirassociatedproperties,alongwithoperationsformodif ying,adding,anddeleting

connections.

TheConnectionstablistshowsalloftheconnectionsconfiguredfortheclientmachine.Selectingoneitemfrom

thelistpopulatesalldatafieldsunderthePropertiessectionforboththeConnectionandLoggingtabs.

DefaultConnectionisaconnectionyoucanusetomodifyand/orconnecttoanappliancetopulldownthe

administrator‐definedlistofconnections.

ThePropertiessectionishiddenforAMCAdministratordefinedconnections,visible

forDefaultConnection.

TheConnectionstabcontainsgeneralparametersfortheselectedconnection.

ConnectionNameshowsauser‐friendly namefortheconnection,usedintheconnectiondisplaylist.Itis

disabledforDefaultConnection.

NOTE:Youradministratormayhavecustomizedthenameofthisapplication).

SonicWALL SMA 8200v, SMA 6200, SMA 7200 User guide

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