Mercedes-Benz 2020 GLC Owner's manual

Digital – in the vehicleVehicle document walletDigital – on the InternetDigital – as an app

Familiarize yourself with the con‐

tents of the Operator's Manual

directly via the vehicle's multi‐

media system (menu item "Vehi‐

cle information"). Start with the

quick guide or broaden your

knowledge with practical tips.

Here you can find comprehen‐

sive information about operating

your vehicle and about services

and guarantees in printed form.

You can find the Operator's Man‐

ual on the Mercedes-Benz home‐

page.

The Mercedes-Benz Guides app

is available free-of-charge in

familiar app stores.

É2535849109.ËÍ

2535849109

Apple

®

iOS Android

TM

Order no. P253 0975 13 Part no. 253 584 91 09

Edition B 2020

GLC Coupe

Operator's Manual

Mercedes-Benz

Mercedes-Benz GLC Coupe

Publication details

Internet

Further information about Mercedes-Benz vehi‐

cles and about Daimler AG can be found on the

following websites:

http://www.mbusa.com (USA only)

http://www.mercedes-benz.ca (Canada only)

Documentation team

©

Daimler AG: not to be reprinted, translated or

otherwise reproduced, in whole or in part, with‐

out written permission from Daimler AG.

Vehicle manufacturer

Daimler AG

Mercedesstrasse 137

70327 Stuttgart

Germany

Front passenger airbag warning

Example

&

WARNING Risk of injury or fatal injuries

if the front-passenger airbag is enabled

If the front-passenger front airbag is enabled,

a child on the front-passenger seat may be

struck by the front-passenger airbag during

an accident.

NEVER use a rearward-facing child restraint

system on a seat with an ENABLED FRONT

AIRBAG, DEATH or SERIOUS INJURY to the

CHILD can occur.

Observe the chapter "Children in the vehicle".

As at 15.11.2018

Welcome to the world of Mercedes-Benz

Before you first drive off, read this Operator's

Manual carefully and familiarize yourself with

your vehicle. For your own safety and a longer

operating lifespan, follow the instructions and

warning notices in this Operator's Manual. Disre‐

garding them may lead to damage to the vehicle

or personal injury.

Vehicle damage resulting from the disregard of

the instructions is not covered by the Mercedes-

Benz Limited Warranty.

The equipment or model designation of your

vehicle may vary according to:

R

Model

R

Order

R

National version

R

Availability

Mercedes-Benz reserves the right to introduce

changes in the following areas:

R

Design

R

Equipment

R

Technical features

The equipment in your vehicle may therefore dif‐

fer from that shown in the descriptions and illus‐

trations.

The following are integral parts of the vehicle:

R

Digital Operator's Manual

R

Printed Operator's Manual

R

Maintenance Booklet

R

Equipment-dependent supplements

Keep these documents in the vehicle at all

times. If you sell the vehicle, always pass all of

the documents on to the new owner.

Mercedes-Benz USA, LLC

Mercedes-Benz Canada, Inc.

A Daimler Company

2535849109

Symbols ........................................................ 5

At a glance .................................................... 6

Cockpit ........................................................... 6

Indicator and warning lamps (standard) .........8

Indicator and warning lamps (Wide‐

screen Cockpit) ............................................ 10

Overhead control panel ................................ 12

Door control panel and seat adjustment ....... 14

Emergencies and breakdowns ...................... 16

Digital Operator's Manual ......................... 18

Calling up the Digital Operator's Manual ...... 18

General notes ............................................. 19

Protecting the environment .......................... 19

Genuine Mercedes-Benz parts ...................... 20

Operator's Manual ........................................ 20

Service and vehicle operation ....................... 21

Operating safety ...........................................22

Declaration of conformity for wireless

vehicle components ...................................... 24

Diagnostics connection ................................ 24

Qualified specialist workshop ....................... 25

Correct use of the vehicle ............................25

Problems with your vehicle ........................... 26

Reporting safety defects ...............................26

Limited Warranty .......................................... 26

QR code for rescue card ...............................27

Data storage .................................................27

Copyright ...................................................... 30

Occupant safety ......................................... 32

Restraint system ...........................................32

Seat belts ..................................................... 34

Airbags ......................................................... 39

PRE-SAFE

®

system ....................................... 46

Safely transporting children in the vehi‐

cle ................................................................48

Notes on pets in the vehicle .........................63

Opening and closing .................................. 64

SmartKey ...................................................... 64

Doors ............................................................ 68

Cargo compartment .....................................72

Side windows ............................................... 77

Sliding sunroof .............................................. 81

Roller sun blinds ...........................................85

Anti-theft protection .....................................85

Seats and stowing ..................................... 89

Notes on the correct driver's seat posi‐

tion ............................................................... 89

Seats ............................................................ 90

Steering wheel ..............................................98

Easy entry and exit feature .........................100

Operating the memory function .................. 101

Stowage areas ............................................ 102

Cup holder .................................................. 119

Ashtray and cigarette lighter .......................120

Sockets ....................................................... 122

Wireless charging of the mobile phone

and connection with the exterior antenna .. 125

Installing/removing the floor mats .............126

Light and visibility ................................... 128

Exterior lighting .......................................... 128

Interior lighting ........................................... 133

Windshield wiper and windshield washer

system ........................................................ 135

Mirrors ........................................................ 137

2

Contents

Operating the sun visors ............................. 140

Climate control ......................................... 141

Overview of climate control systems ........... 141

Operating the climate control system ......... 142

Driving and parking ................................. 148

Driving ........................................................ 148

DYNAMIC SELECT switch ........................... 159

Automatic transmission .............................. 161

Function of 4MATIC .................................... 166

Refueling ..................................................... 166

Parking .......................................................168

Driving and driving safety systems .............. 177

Trailer hitch ................................................ 236

Vehicle towing instructions .........................240

Instrument Display and on-board

computer .................................................. 241

Instrument Display overview .......................241

Overview of the buttons on the steering

wheel ..........................................................242

Operating the on-board computer .............. 243

Setting the design ....................................... 244

Setting the area for additional values .........245

Overview of displays on the multifunc‐

tion display .................................................245

Adjusting the instrument lighting ................246

Menus and submenus ................................. 246

Head-up Display ......................................... 253

Voice Control System .............................. 255

Notes on operating safety .......................... 255

Operation ................................................... 256

Using the Voice Control System effec‐

tively ........................................................... 258

Essential voice commands .........................259

MBUX multimedia system ....................... 274

Overview and operation .............................. 274

System settings .......................................... 310

Fit & Healthy ............................................... 319

Navigation .................................................. 324

Telephone ...................................................366

Online and Internet functions ..................... 393

Media .........................................................400

Radio .......................................................... 407

Sound .........................................................415

Maintenance and care ............................. 419

ASSYST PLUS service interval display .........419

Engine compartment .................................. 420

Cleaning and care ....................................... 427

Breakdown assistance ............................ 437

Emergency ..................................................437

Flat tire ....................................................... 437

Battery (vehicle) ......................................... 443

Tow starting or towing away ....................... 449

Electrical fuses ........................................... 454

Wheels and tires ...................................... 458

Notes on noise or unusual handling char‐

acteristics ...................................................458

Notes on regularly inspecting wheels and

tires ............................................................ 458

Notes on snow chains ................................ 459

Tire pressure .............................................. 460

Loading the vehicle .....................................467

Tire labeling ................................................ 471

Contents

3

Definition of terms for tires and loading ...... 476

Changing a wheel .......................................479

Emergency spare wheel .............................. 488

Technical data .......................................... 490

Notes on technical data .............................. 490

Vehicle electronics .....................................490

Vehicle identification plate, VIN and

engine number overview ............................ 492

Operating fluids .......................................... 494

Vehicle data ................................................ 500

Trailer hitch ................................................. 501

Display messages and warning/indi‐

cator lamps .............................................. 503

Display messages .......................................503

Warning and indicator lamps ...................... 552

Index ......................................................... 568

4

Contents

In this Operator's Manual, you will find the fol‐

lowing symbols:

&

DANGER Danger due to not observing

the warning notices

Warning notices draw your attention to haz‐

ards that may endanger your health or life, or

the health or life of others.

#

Observe the warning notices.

+

ENVIRONMENTAL NOTE Environmental

damage due to failure to observe envi‐

ronmental notes

Environmental notes include information on

environmentally responsible behavior or envi‐

ronmentally responsible disposal.

#

Observe environmental notes.

*

NOTE Damage to property due to failure

to observe notes on material damage

Notes on material damage inform you of

risks which may lead to your vehicle being

damaged.

#

Observe notes on material damage.

%

Useful instructions or further information

that could be helpful to you.

X

Instruction

(Q page)

Further information on a topic

Display

Information on the multifunction dis‐

play/media display

+

Highest menu level, which is to be

selected in the multimedia system

*

Corresponding submenus, which are

to be selected in the multimedia sys‐

tem

*Marks a cause

Symbols

5

Left-hand-drive vehicles

6

At a glance – Cockpit

1

Steering wheel paddle shifters

→

163

2

Combination switch

→

129

3

DIRECT SELECT lever

→

161

4

Media display

→

274

5

Climate control systems

→

142

6

PASSENGER AIR BAG indicator lamps

→

44

7

Control panel for the MBUX multimedia sys‐

tem

→

274

8

Hazard warning lamps

→

130

9

Glove box

→

104

A

Stowage compartment

→

103

B

Control knob for volume and switching sound

on/off

→

274

C

Switches the MBUX multimedia system

on/off

→

274

D

Active Parking Assist

→

223

E

ESP

®

→

179

F

Touchpad

→

278

G

ECO start/stop function

→

156

H

Manual gearshifting (permanent setting)

→

163

I

Sets the vehicle level

→

208

J

DYNAMIC SELECT switch

→

160

K

Start/stop button

→

149

L

Control panel for the MBUX multimedia sys‐

tem (steering wheel)

→

242

M

Adjusts the steering wheel

→

99

N

Control panel for:

On-board computer

→

242

Cruise control

→

191

Active Distance Assist DISTRONIC

→

194

O

Diagnostics connection

→

24

P

Unlocks the hood

→

420

Q

Electric parking brake

→

174

R

Light switch

→

128

At a glance – Cockpit

7

Instrument Display (standard)

8

At a glance – Indicator and warning lamps (standard)

1

Speedometer

→

241

2

L Distance warning

→

561

3

Ð Electric power steering malfunction

→

566

4

#! Turn signal lights

→

129

5

Multifunction display

→

245

6

Tachometer

→

241

7

; Check Engine

→

562

8

% This indicator lamp has no function

9

Electric parking brake applied (red)

→

554

F USA only

! Canada only

A

Brakes (red)

→

554

$ USA only

J Canada only

B

? Coolant too hot/cold

→

562

C

Coolant temperature display

→

241

D

! Electric parking brake (yellow)

→

554

E

! ABS malfunction

→

554

F

6 Restraint system

→

554

G

ü Seat belt not fastened

→

560

H

K High beam

→

129

I

L Low beam

→

128

J

8 Fuel reserve with fuel filler cap location

indicator

→

562

K

Fuel level indicator

L

T Parking lamps

→

128

M

R Rear fog light

→

129

N

h Tire pressure monitor

→

565

O

å ESP

®

OFF

→

554

P

÷ ESP

®

→

554

At a glance – Indicator and warning lamps (standard)

9

Widescreen Cockpit Instrument Display

10

At a glance – Indicator and warning lamps (Widescreen Cockpit)

1

Speedometer

→

241

2

#! Turn signal lights

→

129

3

Multifunction display

→

245

4

R Rear fog light

→

129

5

K High beam

→

129

L Low beam

→

128

T Parking lamps

→

128

6

Tachometer

→

241

7

? Coolant too hot/cold

→

562

8

Coolant temperature display

→

241

9

L Distance warning

→

561

A

ü Seat belt not fastened

→

560

B

h Tire pressure monitor

→

565

C

Ù Electric power steering malfunction

→

566

D

! Electric parking brake (yellow)

→

554

E

Electric parking brake applied (red)

→

554

F USA only

! Canada only

F

6 Restraint system

→

554

G

Brakes (red)

→

554

$ USA only

J Canada only

H

8 Fuel reserve with fuel filler cap location

indicator

→

562

I

Fuel level indicator

J

ä Suspension malfunction

→

561

K

# Electrical malfunction

→

562

L

; Check Engine

→

562

M

% This indicator lamp has no function

N

! ABS malfunction

→

554

O

å ESP

®

OFF

→

554

÷ ESP

®

→

554

At a glance – Indicator and warning lamps (Widescreen Cockpit)

11

12

At a glance – Overhead control panel

1

Sun visors

→

140

2

p Switches the left-hand reading lamp

on/off

→

133

3

| Switches the automatic interior lighting

control on/off

→

133

4

SOS emergency call system (Mercedes-Benz

emergency call system)

→

391

5

c Switches the front interior lighting

on/off

→

133

6

u Switches the rear interior lighting

on/off

→

133

7

p Switches the right-hand reading lamp

on/off

→

133

8

Service call button (Mercedes me connect)

→

387

9

Eyeglasses compartment

→

104

A

3 Opens/closes the sliding sunroof

→

81

Opens/closes the roller sunblinds

→

81

B

Inside rearview mirror

→

138

At a glance – Overhead control panel

13

14

At a glance – Door control panel and seat adjustment

1

Operates the memory function

→

101

2

Adjusts the seats electrically

→

92

3

Switches the seat heating on/off

→

96

4

Switches the seat ventilation on/off

→

97

5

Operates the outside mirrors

→

137

6

Opens/closes the left side window

→

77

7

Opens/closes the right side window

→

77

8

Opens/closes the tailgate

→

72

9

Opens/closes the rear right side window

→

77

A

Opens/closes the rear left side window

→

77

B

Child safety lock for the rear side windows

→

62

C

Opens the door

→

68

D

Locks/unlocks the vehicle

→

68

E

Sets the seat fore-and-aft position

→

90

F

Adjusts the 4-way lumbar support

→

92

G

Seat adjustment using the multimedia system

→

94

H

Adjusts the head restraints

→

93

I

Adjusts the seat height

→

90

J

Adjusts the seat backrest inclination

→

90

At a glance – Door control panel and seat adjustment

15

16

At a glance – Emergencies and breakdowns

1

QR code for accessing the rescue card

→

27

2

Safety vests

→

437

3

Buttons for the SOS emergency call system

and breakdown assistance

→

391

4

Checking and adding operating fluids

→

494

5

Tow-starting and towing away

→

449

6

Flat tire

→

437

7

Starting assistance

→

447

8

Hazard warning lamps

→

130

9

Fuel filler flap with instruction labels for tire

pressure, fuel type and QR code for accessing

the rescue card

→

166

A

Tow-starting and towing away

→

449

B

TIREFIT kit

→

439

At a glance – Emergencies and breakdowns

17

Calling up the Digital Operator's Manual

Multimedia system:

4

©

5

Info

5

Operator's Manual

5

Õ

The Digital Operator's Manual describes the

function and operation of:

R

The vehicle

R

The multimedia system

#

Select one of the following menu items in the

Digital Operator's Manual:

R

Search: search for keywords in order to find

quick answers to questions about the opera‐

tion of the vehicle.

R

Quick start: find the first steps towards set‐

ting up your vehicle.

R

Tips: find information that prepares you for

certain everyday situations with your vehicle.

R

Messages: receive additional information

about the messages in the instrument dis‐

play.

R

Bookmarks: gain access to your personally

saved bookmarks.

R

Language: select the language for the Digital

Operator's Manual.

Some sections in the Digital Operator's Manual,

e.g. warning notes, can be opened and closed.

Additional methods of calling up the Digital

Operator's Manual:

Direct access: open the required content in the

Digital Operator's Manual by pressing and hold‐

ing an entry on the tab bar in the multimedia

system:

Instrument Display: call up brief information as

display messages in the instrument cluster.

Voice Control System: call up via the voice

control system

Global search: call up search results for con‐

tents of the Digital Operator's Manual in the

home screen

For safety reasons, the Digital Operator's Man‐

ual is deactivated while driving.

%

The Operator's Manual can also be found in

the Mercedes-Benz Guides app in all com‐

mon app stores.

18

Digital Operator's Manual

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