Chrysler 2021 Pacifica Hybrid Owner's manual

 PACIFICA

2021 Pacifica

OWNER’S MANUAL

déposée de FCA US LLC ou FCA Canada Inc., utilisée sous le permis. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.

Second Edition V2

_RUP_OM_EN_USC

SCAN FOR THE MOST UP-TO-DATE OWNER’S MANUAL,

RADIO AND WARRANTY BOOKS

owners.mopar.ca

CanadaU. S.

mopar.com/om

Whether it’s providing information about speciﬁc product features, taking a tour through your vehicle’s heritage, knowing what steps to take following an accident or

scheduling your next appointment, we know you’ll ﬁnd the app an important extension of your Chrysler brand vehicle. Simply download the app, select your make

and model and enjoy the ride. To get this app, go directly to the App Store® or Google Play® Store and enter the search keyword “Chrysler” (U.S. residents only).

WARNING: Operating, servicing and maintaining a passenger vehicle or o-highway motor vehicle can

expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the

State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid

breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and

wear gloves or wash your hands frequently when servicing your vehicle. For more information go to

www.P65Warnings.ca.gov/passenger-vehicle.

This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include a

description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual that

are not on this vehicle. FCA US LLC reserves the right to make changes in design and speciﬁcations, and/or make additions to or improvements to its products without imposing

any obligation upon itself to install them on products previously manufactured.

With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.

If you are the ﬁrst registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-247-9753 (U.S.)

or 1-800-387-1143 (Canada) or by contacting your dealer.

This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and

Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting www.techauthority.com and Canadian

residents can purchase replacement kits by calling 1-800-387-1143.

The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal injury.

FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention o the road. Use of any electrical devices,

such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious

accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you ﬁnd yourself unable to devote your full attention to vehicle

operation, pull o the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting while driving. It is always the driver’s

responsibility to comply with all local laws.

This Owner’s Manual has been prepared to help you get acquainted with your new Chrysler

brand vehicle and to provide a convenient reference source for common questions.

Not all features shown in this manual may apply to your vehicle. For additional information, visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Chrysler

brand dealer.

Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol

levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend

or use public transportation.

DRIVING AND ALCOHOL

Driving after drinking can lead to an accident. Your perceptions are less sharp, your reﬂexes are slower and your

judgment is impaired when you have been drinking. Never drink and then drive.

WARNING!

TABLE OF CONTENTS

1

2

3

4

5

6

7

8

9

10

11

1 INTRODUCTION.............................................................................................................................. 9

2 GETTING TO KNOW YOUR VEHICLE ................................................................................. 14

3 GETTING TO KNOW YOUR INSTRUMENT PANEL ......................................................120

4 STARTING AND OPERATING ...............................................................................................146

5 MULTIMEDIA ...............................................................................................................................210

6 SAFETY ........................................................................................................................................260

7 IN CASE OF EMERGENCY ....................................................................................................326

8 SERVICING AND MAINTENANCE ......................................................................................356

9 TECHNICAL SPECIFICATIONS ............................................................................................ 410

10 CUSTOMER ASSISTANCE ......................................................................................................418

11 INDEX .............................................................................................................................................423

21_RUP_OM_EN_USC_t.book Page 1

2

INTRODUCTION

SYMBOLS KEY........................................................ 10

VEHICLE MODIFICATIONS/ALTERATIONS.......... 10

SYMBOL GLOSSARY.............................................. 10

GETTING TO KNOW YOUR VEHICLE

KEYS ....................................................................... 14

Key Fob .............................................................14

SENTRY KEY ........................................................... 18

IGNITION SWITCH .................................................. 18

Keyless Enter-N-Go Ignition .............................18

REMOTE START — IF EQUIPPED .......................... 20

How To Use Remote Start................................20

To Exit Remote Start Mode..............................21

Remote Start Front Defrost Activation —

If Equipped........................................................22

Remote Start Comfort Systems —

If Equipped........................................................22

Remote Start Windshield Wiper De-Icer

Activation — If Equipped ..................................23

Remote Start Cancel Message........................23

VEHICLE SECURITY SYSTEM — IF EQUIPPED .....23

To Arm The System .........................................23

To Disarm The System.....................................23

Rearming Of The System .................................24

DOORS.....................................................................24

Manual Door Locks — If Equipped ..................24

Power Door Locks — If Equipped.....................25

Keyless Enter-N-Go — Passive Entry ..............26

Automatic Unlock Doors On Exit —

If Equipped........................................................28

Manual Sliding Side Door ................................28

Power Sliding Side Door —

If Equipped........................................................29

Hands-Free Sliding Doors —

If Equipped........................................................30

Child Protection Door Lock System —

Rear Doors........................................................31

STEERING WHEEL ...............................................32

Tilt/Telescoping Steering Column...................32

Heated Steering Wheel —

If Equipped........................................................33

DRIVER MEMORY SETTINGS — IF EQUIPPED.....33

Programming The Memory Feature ................34

Linking And Unlinking The Key Fob To

Memory .............................................................34

Memory Position Recall ...................................35

SEATS...................................................................... 35

Manual Adjustment (Front Seats) —

If Equipped .......................................................35

Manual Adjustment (Rear Seats)....................37

Power Adjustment (Front Seats) —

If Equipped .......................................................50

Power Adjustment (Rear Seats) —

If Equipped .......................................................52

Heated Seats....................................................55

Ventilated Seats — If Equipped .......................56

Adjustable Armrest (Front Seats) —

If Equipped .......................................................56

Plastic Grocery Bag Retainer Hooks...............56

Head Restraints ..............................................56

UCONNECT VOICE RECOGNITION —

IF EQUIPPED........................................................... 60

Introducing Voice Recognition ........................60

Basic Voice Commands ...................................60

Get Started .......................................................60

Additional Information .....................................61

MIRRORS................................................................ 61

Inside Rearview Mirror.....................................61

Illuminated Vanity Mirrors —

If Equipped ......................................................62

Outside Mirrors ................................................62

21_RUP_OM_EN_USC_t.book Page 2

3

Driver's Outside Automatic Dimming

Mirror — If Equipped.........................................62

Conversation Mirror .........................................62

Power Mirrors — If Equipped ...........................63

Outside Mirrors Folding Feature......................63

Heated Mirrors — If Equipped ........................63

Tilt Side Mirrors In Reverse —

If Equipped........................................................63

Power Folding Outside Mirrors —

If Equipped........................................................64

UNIVERSAL GARAGE DOOR OPENER

(HOMELINK®) ....................................................... 64

Before You Begin Programming

HomeLink®.......................................................65

Erasing All The HomeLink® Channels ............65

Identifying Whether You Have A Rolling

Code Or Non-Rolling Code Device...................65

Programming HomeLink® To A Garage

Door Opener .....................................................65

Programming HomeLink® To A

Miscellaneous Device ......................................67

Reprogramming A Single HomeLink®

Button ...............................................................67

Canadian/Gate Operator Programming .........67

EXTERIOR LIGHTS ..................................................68

Multifunction Lever ..........................................68

Headlight Switch ..............................................69

Daytime Running Lights (DRLs) —

If Equipped........................................................69

High/Low Beam Switch....................................69

Automatic High Beam — If Equipped .............69

Flash-To-Pass .................................................70

Automatic Headlights — If Equipped...............70

Headlights On With Wipers —

If Equipped........................................................70

Headlight Time Delay — If Equipped ...............70

Lights-On Reminder .........................................71

Front Fog Lights — If Equipped .......................71

Turn Signals......................................................71

Lane Change Assist — If Equipped..................71

Battery Protection ...........................................71

INTERIOR LIGHTS ..................................................72

Interior Courtesy Lights ...................................72

WINDSHIELD WIPER AND WASHERS ................73

Windshield Wiper Operation............................73

Rain Sensing Wipers — If Equipped ................74

Rear Wiper And Washer...................................75

CLIMATE CONTROLS .............................................75

Automatic Climate Control

Descriptions And Functions.............................75

Manual Climate Control

Descriptions And Functions.............................82

Automatic Temperature Control (ATC) —

If Equipped ......................................................88

Climate Voice Commands ...............................89

Operating Tips .................................................89

INTERIOR STORAGE AND EQUIPMENT............... 90

Storage .............................................................90

Sun Screens — If Equipped .............................94

USB/AUX Control .........................................95

Power Outlets ..................................................97

Power Inverter — If Equipped .........................99

Wireless Charging Pad —

If Equipped .......................................................99

Cigar Lighter — If Equipped ......................... 100

Smoker's Package Kit — If Equipped .......... 100

WINDOWS ............................................................101

Power Windows ............................................. 101

Automatic Window Features ........................ 102

Rest Auto Up.................................................. 102

Wind Buffeting............................................... 102

PANORAMIC SUNROOF — IF EQUIPPED...........103

Opening And Closing The Sunroof ............... 103

Opening And Closing The Power

Sunshade — If Equipped............................... 104

Pinch Protect Feature ................................... 104

Venting Sunroof............................................. 105

Ignition Off Operation.................................... 105

Sunroof Maintenance ................................... 105

21_RUP_OM_EN_USC_t.book Page 3

4

HOOD .................................................................105

Opening.......................................................... 105

Closing............................................................ 106

LIFTGATE...............................................................106

To Unlock/Open The Liftgate........................ 106

To Lock/Close The Liftgate........................... 107

Power Liftgate — If Equipped........................ 107

Hands-Free Liftgate — If Equipped............... 108

Cargo Area Features ................................. 110

STOW ‘N PLACE ROOF RACK —

IF EQUIPPED ........................................................116

Deploying The Crossbars .............................. 116

Stowing The Crossbars ................................. 118

GETTING TO KNOW YOUR

INSTRUMENT PANEL

INSTRUMENT CLUSTER.......................................120

Instrument Cluster Descriptions .................. 122

INSTRUMENT CLUSTER DISPLAY .....................123

Instrument Cluster Display Location And

Controls.......................................................... 123

Oil Life Reset ................................................ 124

KeySense Cluster Messages —

If Equipped..................................................... 125

Instrument Cluster Display Menu Items ..... 126

Battery Saver On/Battery Saver Mode

Message — Electrical Load Reduction

Actions — If Equipped ................................. 133

TRIP COMPUTER ................................................ 134

WARNING LIGHTS AND MESSAGES ................. 135

Red Warning Lights....................................... 135

Yellow Warning Lights................................... 138

Yellow Indicator Lights.................................. 142

Green Indicator Lights .................................. 142

White Indicator Lights ................................... 143

Blue Indicator Lights ..................................... 143

ONBOARD DIAGNOSTIC SYSTEM — OBD II...... 144

Onboard Diagnostic System

(OBD II) Cybersecurity ................................... 144

EMISSIONS INSPECTION AND

MAINTENANCE PROGRAMS .............................. 145

STARTING AND OPERATING

STARTING THE ENGINE .................................... 146

Normal Starting .......................................... 146

AutoPark ........................................................ 147

Cold Weather Operation

(Below –22°F Or −30°C) ............................ 150

After Starting — Warming Up The

Engine ............................................................ 150

If Engine Fails To Start ................................. 150

To Turn Off The Engine Using

ENGINE START/STOP Button........................ 150

ENGINE BLOCK HEATER — IF EQUIPPED ........ 151

ENGINE BREAK-IN RECOMMENDATIONS ....... 152

PARKING BRAKE .................................................152

Electric Park Brake (EPB) ............................ 152

AUTOMATIC TRANSMISSION .............................155

Ignition Park Interlock................................... 156

Brake/Transmission Shift Interlock

(BTSI) System ................................................ 156

Nine-Speed Automatic Transmission .......... 157

Gear Ranges.................................................. 157

ALL-WHEEL DRIVE (AWD) — IF EQUIPPED .......161

ACTIVE NOISE CANCELLATION ..........................161

POWER STEERING...............................................161

STOP/START SYSTEM — IF EQUIPPED .............162

Autostop Mode .............................................. 162

Possible Reasons The Engine Does Not

Autostop......................................................... 162

To Start The Engine While In Autostop ........ 163

To Manually Turn Off The

Stop/Start System ........................................ 163

To Manually Turn On The

Stop/Start System ........................................ 164

System Malfunction ...................................... 164

CRUISE CONTROL SYSTEMS —

IF EQUIPPED ........................................................164

Cruise Control — If Equipped........................ 164

Adaptive Cruise Control (ACC) —

If Equipped ................................................. 166

21_RUP_OM_EN_USC_t.book Page 4

5

PARKSENSE FRONT/REAR PARK

ASSIST SYSTEM — IF EQUIPPED .......................176

ParkSense Sensors....................................... 178

ParkSense Display ........................................ 178

ParkSense Warning Display.......................... 181

Enabling And Disabling ParkSense.............. 182

Service The ParkSense Park Assist

System ........................................................... 182

Cleaning The ParkSense System ................. 182

ParkSense System Usage Precautions........ 183

PARKSENSE ACTIVE PARK ASSIST

SYSTEM — IF EQUIPPED .....................................184

Enabling And Disabling The ParkSense

Active Park Assist System............................. 184

Parallel/Perpendicular Parking Space

Assistance Operation .................................... 185

LANESENSE — IF EQUIPPED .............................188

LaneSense Operation ................................... 188

Turning LaneSense On Or Off....................... 189

LaneSense Warning Message...................... 189

Changing LaneSense Status ........................ 191

PARKVIEW REAR BACK UP CAMERA............... 191

SURROUND VIEW CAMERA SYSTEM —

IF EQUIPPED ....................................................... 192

FAMCAM SYSTEM — IF EQUIPPED.................... 195

REFUELING THE VEHICLE................................... 196

VEHICLE LOADING ........................................... 197

Certification Label ......................................... 197

TRAILER TOWING .............................................. 198

Common Towing Definitions......................... 198

Trailer Hitch Classification............................ 200

Trailer Towing Weights

(Maximum Trailer Weight Ratings) ............ 201

Vehicle Loading Chart................................... 201

Trailer And Tongue Weight ........................... 203

Towing Requirements .................................. 203

Towing Tips ................................................... 206

RECREATIONAL TOWING

(BEHIND MOTORHOME) .................................... 207

Towing This Vehicle Behind Another

Vehicle ........................................................... 207

DRIVING TIPS....................................................... 208

Driving On Slippery Surfaces........................ 208

Driving Through Water ................................. 209

MULTIMEDIA

UCONNECT SYSTEMS .........................................210

CYBERSECURITY .................................................210

UCONNECT SETTINGS .........................................211

Customer Programmable Features ............ 212

UCONNECT THEATER — UCONNECT 5/5

NAV WITH 10.1-INCH DISPLAY

(IF EQUIPPED) .....................................................237

Uconnect Theater Overview.......................... 237

Getting Started.............................................. 237

Accessing The System From The

Uconnect System .......................................... 237

Uconnect Theater Controls........................... 238

Accessing The System From The

Uconnect Theater Rear Screens .................. 238

Pairing The Remote....................................... 239

Unpairing The Remote.................................. 240

Media Sources .............................................. 240

Uconnect Theater Remote Control .............. 241

Uconnect Theater Home Screen And

Controls.......................................................... 242

Play A DVD/Blu-ray™ Or USB Media

File From Uconnect System.......................... 243

Disc Menu...................................................... 244

21_RUP_OM_EN_USC_t.book Page 5

6

Blu-ray™ Controls – Disc-Specific

Functions ....................................................... 245

Uconnect Theater Apps................................. 245

Using The Rear Video USB Port.................... 246

Play Video Games.......................................... 247

Headphones Operation................................. 247

Display Settings............................................. 249

Listening To Audio With The

Screen Closed................................................ 249

Rear Climate Controls................................... 249

Accessibility — If Equipped............................ 252

Wireless Streaming — If Equipped ............... 252

BD And DVD Region Codes........................... 254

Product Agreement ....................................... 255

FCC/IC Regulatory Notices ........................... 258

RADIO OPERATION AND MOBILE

PHONES ..............................................................259

Regulatory And Safety Information .............. 259

SAFETY

SAFETY FEATURES ..............................................260

Anti-Lock Brake System (ABS) ................... 260

Electronic Brake Control (EBC) System ...... 261

AUXILIARY DRIVING SYSTEMS.......................... 267

Blind Spot Monitoring (BSM) —

If Equipped..................................................... 267

Forward Collision Warning (FCW) With

Mitigation — If Equipped ............................... 271

Tire Pressure Monitoring System

(TPMS) .......................................................... 274

OCCUPANT RESTRAINT SYSTEMS ................... 278

Occupant Restraint Systems Features ....... 278

Important Safety Precautions ...................... 279

Seat Belt Systems ........................................ 279

Supplemental Restraint Systems (SRS) ...... 290

Child Restraints ........................................... 305

SAFETY TIPS ..................................................... 322

Transporting Passengers.............................. 322

Transporting Pets ....................................... 322

Safety Checks You Should

Make Inside The Vehicle .............................. 323

Periodic Safety Checks You Should

Make Outside The Vehicle............................ 324

Exhaust Gas ............................................... 325

Carbon Monoxide Warnings ....................... 325

IN CASE OF EMERGENCY

HAZARD WARNING FLASHERS .........................326

ASSIST AND SOS MIRROR — IF EQUIPPED .....326

JACKING AND TIRE CHANGING —

IF EQUIPPED ......................................................330

Preparations For Jacking ............................. 331

Jack And Spare Tire Location....................... 331

Equipment Removal ..................................... 332

Jacking Instructions .................................... 333

Road Tire Installation.................................... 336

Portable Air Compressor —

If Equipped .................................................... 337

Return Inflatable Spare Tire......................... 339

TIRE SERVICE KIT — IF EQUIPPED.....................339

JUMP STARTING ..................................................345

Preparations For Jump Start ........................ 345

Jump Starting Procedure.............................. 346

REFUELING IN EMERGENCY –

IF EQUIPPED.........................................................347

IF YOUR ENGINE OVERHEATS............................349

MANUAL PARK RELEASE ..................................349

FREEING A STUCK VEHICLE ..............................351

TOWING A DISABLED VEHICLE .........................352

All Wheel Drive (AWD) Models...................... 355

ENHANCED ACCIDENT RESPONSE SYSTEM

(EARS) ..................................................................355

EVENT DATA RECORDER (EDR).........................355

21_RUP_OM_EN_USC_t.book Page 6

7

SERVICING AND MAINTENANCE

SCHEDULED SERVICING ....................................356

Maintenance Plan ......................................... 357

ENGINE COMPARTMENT ..................................360

3.6L Engine.................................................... 360

Checking Oil Level ......................................... 361

Adding Washer Fluid .................................... 361

Maintenance-Free Battery ........................... 361

Pressure Washing ......................................... 362

VEHICLE MAINTENANCE ....................................362

Engine Oil ...................................................... 363

Engine Oil Filter ........................................... 363

Engine Air Cleaner Filter ............................ 363

Accessory Drive Belt Inspection ................... 364

Air Conditioner Maintenance ...................... 364

Body Lubrication .......................................... 367

Windshield Wiper Blades ............................ 367

Exhaust System ............................................ 370

Cooling System.............................................. 372

Brake System ............................................... 375

Automatic Transmission .............................. 376

Fuses.............................................................. 377

Bulb Replacement ....................................... 385

TIRES ................................................................... 387

Tire Safety Information .............................. 387

Tires — General Information ........................ 395

Tire Types....................................................... 399

Spare Tires — If Equipped .......................... 400

Wheel And Wheel Trim Care ...................... 402

Snow Traction Devices ................................. 403

Tire Rotation Recommendations ................. 405

DEPARTMENT OF TRANSPORTATION

UNIFORM TIRE QUALITY GRADES ................... 405

Treadwear...................................................... 405

Traction Grades............................................. 406

Temperature Grades..................................... 406

STORING THE VEHICLE....................................... 406

BODYWORK ......................................................... 407

Protection From Atmospheric Agents .......... 407

Body And Underbody Maintenance.............. 407

Preserving The Bodywork ............................. 407

INTERIORS .......................................................... 408

Seats And Fabric Parts ................................. 408

Plastic And Coated Parts .............................. 409

Leather Surfaces........................................... 409

Glass Surfaces ............................................. 409

TECHNICAL SPECIFICATIONS

VEHICLE IDENTIFICATION NUMBER (VIN) ........410

BRAKE SYSTEM ...................................................410

WHEEL AND TIRE TORQUE

SPECIFICATIONS .................................................410

Torque Specifications ................................... 410

FUEL REQUIREMENTS.........................................411

3.6L Engine ................................................... 412

Reformulated Gasoline................................. 412

Gasoline/Oxygenate Blends......................... 412

Do Not Use E-85 In Non-Flex Fuel

Vehicles ......................................................... 413

CNG And LP Fuel System Modifications...... 413

Methylcyclopentadienyl Manganese

Tricarbonyl (MMT) In Gasoline ..................... 413

Materials Added To Fuel ............................. 414

Fuel System Cautions ................................... 414

FLUID CAPACITIES ............................................415

ENGINE FLUIDS AND LUBRICANTS ...................415

CHASSIS FLUIDS AND LUBRICANTS .................417

21_RUP_OM_EN_USC_t.book Page 7

8

CUSTOMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE

FOR YOUR VEHICLE ............................................418

Prepare For The Appointment ...................... 418

Prepare A List ................................................ 418

Be Reasonable With Requests..................... 418

IF YOU NEED ASSISTANCE ............................... 418

FCA US LLC Customer Center....................... 419

FCA Canada Inc. Customer Center............... 419

Mexico............................................................ 419

Puerto Rico And US Virgin Islands................ 419

Customer Assistance For The Hearing

Or Speech Impaired

(TDD/TTY) ...................................................... 419

Service Contract .......................................... 419

WARRANTY INFORMATION................................420

MOPAR® PARTS .................................................420

REPORTING SAFETY DEFECTS ..........................420

In The 50 United States And

Washington, D.C............................................ 420

In Canada ...................................................... 421

PUBLICATION ORDER FORMS ..........................421

GENERAL INFORMATION....................................422

21_RUP_OM_EN_USC_t.book Page 8

9

INTRODUCTION

Dear Customer,

Congratulations on the purchase of your new Chrysler vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.

This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance

of your vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC

offers to its customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications

carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help

ensure safe and enjoyable operation of your vehicle.

This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated

in the text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content

introduced throughout the Owner's Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped” or,

if applicable, refer to the “Hybrid Supplement” for additional information. All data contained in this publication are intended to help you use your vehicle

in the best possible way. FCA US LLC aims at a constant improvement of the vehicles produced. For this reason, it reserves the right to make changes

to the model described for technical and/or commercial reasons. For further information, contact an authorized dealer.

When it comes to service, remember that authorized dealers know your Chrysler vehicle best, have factory-trained technicians, genuine Mopar® parts,

and care about your satisfaction.

1

21_RUP_OM_EN_USC_t.book Page 9

10

SYMBOLS KEY

If you do not read this entire Owner’s Manual, you may miss important

information. Observe all Cautions and Warnings.

VEHICLE MODIFICATIONS/ALTERATIONS

SYMBOL GLOSSARY

Some car components have colored labels with symbols indicating

precautions to be observed when using this component. It is important to

follow all warnings when operating your vehicle. See below for the

definition of each symbol Ú page 135.

NOTE:

Warning and Indicator lights are different based upon equipment options

and current vehicle status. Some telltales are optional and may not

appear.

WARNING!

These statements are against operating

procedures that could result in a collision,

bodily injury and/or death.

CAUTION!

These statements are against procedures that

could result in damage to your vehicle.

NOTE:

A suggestion which will improve installation,

operation, and reliability. If not followed, may

result in damage.

TIP:

General ideas/solutions/suggestions on easier

use of the product or functionality.

PAGE REFERENCE

ARROW

Follow this reference for additional information

on a particular feature.

FOOTNOTE

Supplementary and relevant information

pertaining to the topic.

WARNING!

Any modifications or alterations to this vehicle could seriously affect its

roadworthiness and safety and may lead to a collision resulting in

serious injury or death.

Red Warning Lights

Air Bag Warning Light

Ú page 135

Battery Charge Warning Light

Ú page 135

21_RUP_OM_EN_USC_t.book Page 10

11

Brake Warning Light

Ú page 135

Door Open Warning Light

Ú page 136

Electric Power Steering Fault Warning Light

Ú page 136

Electronic Throttle Control (ETC) Warning Light

Ú page 137

Engine Coolant Temperature Warning Light

Ú page 137

Hood Open Warning Light

Ú page 137

Liftgate Open Warning Light

Ú page 137

Oil Pressure Warning Light

Ú page 137

Red Warning Lights

Oil Temperature Warning Light

Ú page 137

Seat Belt Reminder Warning Light

Ú page 138

Transmission Temperature Warning Light

Ú page 138

Vehicle Security Warning Light

Ú page 138

Yellow Warning Lights

Adaptive Cruise Control (ACC) Fault Warning Light

Ú page 138

Anti-Lock Brake System (ABS) Warning Light

Ú page 138

Engine Check/Malfunction Indicator Warning Light (MIL)

Ú page 140

Red Warning Lights

1

21_RUP_OM_EN_USC_t.book Page 11

12

Electronic Park Brake Warning Light

Ú page 138

Electronic Stability Control (ESC) OFF Warning Light

Ú page 139

Electronic Stability Control (ESC) Active Warning Light

Ú page 139

LaneSense Warning Light

Ú page 139

Low Fuel Warning Light

Ú page 139

Low Washer Fluid Warning Light

Ú page 139

Service AWD Warning Light

Ú page 140

Service Automatic Emergency Braking (AEB) Warning Light

Ú page 140

Yellow Warning Lights

Service LaneSense Warning Light

Ú page 139

Service Stop/Start System Warning Light

Ú page 140

Tire Pressure Monitoring System (TPMS) Warning Light

Ú page 140

Yellow Indicator Lights

Automatic Emergency Braking (AEB) OFF Indicator Light

Ú page 142

Green Indicator Lights

Adaptive Cruise Control (ACC) Set With Target Vehicle

Detected Light

Ú page 142

Adaptive Cruise Control (ACC) Set With No Target Detected

Light

Ú page 142

Yellow Warning Lights

21_RUP_OM_EN_USC_t.book Page 12

13

Cruise Control Set Indicator Light

Ú page 142

Front Fog Indicator Light

Ú page 142

KeySense Indicator Light

Ú page 142

LaneSense Indicator Light

Ú page 142

Parking/Headlight On Indicator Light

Ú page 142

Turn Signal Indicator Lights

Ú page 143

Stop/Start Active Indicator Light

Ú page 142

Green Indicator Lights

White Indicator Lights

Adaptive Cruise Control (ACC) Ready Light

Ú page 143

Cruise Control Ready Indicator Light

Ú page 143

LaneSense Indicator Light

Ú page 143

Set Speed Display

Ú page 143

Blue Indicator Lights

High Beam Indicator Light

Ú page 143

1

21_RUP_OM_EN_USC_t.book Page 13

14

GETTING TO KNOW YOUR VEHICLE

KEYS

KEY FOB

Your vehicle is equipped with a key fob which

supports Passive Entry, Remote Keyless Entry

(RKE), Keyless Enter-N-Go (if equipped),

Remote Start (if equipped), and remote power

liftgate operation. The key fob allows you to lock

or unlock the doors and liftgate, optional power

liftgate, left power sliding door, and right power

sliding door, from distances up to approximately

66 ft (20 m). When any button on the key fob is

pushed, or when any signal is being transferred

between the key fob and the vehicle, an LED

light on the key fob will flash as an indicator. The

key fob does not need to be pointed at the

vehicle to activate the system. The key fob also

contains an emergency key, which is stored in

the rear of the key fob.

The emergency key allows for entry into the

vehicle should the battery in the vehicle or the

key fob become depleted. The emergency key is

also for locking/unlocking the glove

compartment. You can keep the emergency key

with you when valet parking.

NOTE:

 The key fob’s wireless signal may be blocked

if the key fob is located next to a mobile

phone, laptop, or other electronic device.

This may result in poor performance.

 If your vehicle is equipped with a Wireless

Charging Pad, the key fob may not be found if

it is placed within 6 in (15 cm) of the pad

Ú page 99.

21_RUP_OM_EN_USC_t.book Page 14

GETTING TO KNOW YOUR VEHICLE 15

Key Fob

In case the ignition switch does not change with

the push of a button, the key fob may have a low

or fully depleted battery. A low key fob battery

can be verified by referring to the instrument

cluster, which will display directions to follow.

NOTE:

 A low key fob battery condition may be indi-

cated by a message in the instrument cluster

display, or by the LED light on the key fob. If

the LED key fob light no longer illuminates

from key fob button pushes, then the key fob

battery requires replacement.

 The key fob LED light brightness is designed

for indoor light viewing, so the LED light may

not be visible in direct sunlight Ú page 422.

To Lock/Unlock The Doors And Liftgate

Push and release the unlock button on the key

fob once to unlock the driver’s front door and

sliding door or twice within five seconds to

unlock all doors and the liftgate. Push and

release the lock button on the key fob to lock all

doors and the liftgate.

When the doors are unlocked, the turn signals

will flash and the illuminated entry system will

be activated. When the doors are locked, the

turn signals will flash and the horn will chirp.

Settings in the Uconnect system can change to

lights only, chirp only, or both.

Vehicles Equipped With Keyless Enter-N-Go —

Passive Entry

If one or more doors are open, or the liftgate is

open, the doors can be locked. The doors will

unlock again only if the key fob is inside the

passenger compartment.

All doors can be programmed to unlock on the

first push of the unlock button within Uconnect

Settings Ú page 211.

1 — LED Light

2 — Unlock

3 — Liftgate

4 — Left Power Sliding Side Door

5 — Emergency Key

6 — Lock

7 — Remote Start

8 — Right Power Sliding Side Door

9 — PANIC Alarm

2

21_RUP_OM_EN_USC_t.book Page 15

16 GETTING TO KNOW YOUR VEHICLE

Replacing The Battery In The Key Fob

The recommended replacement battery is one

CR2032 battery.

NOTE:

 Customers are recommended to use a

battery obtained from Mopar®. Aftermarket

coin battery dimensions may not meet the

original OEM coin battery dimensions.

 Batteries contain harmful chemicals.

Dispose old batteries by placing them in

correct containers according to the law or by

taking them to a dealership, where they will

be handled appropriately.

 Perchlorate Material — special handling

may apply. See www.dtsc.ca.gov/hazard-

ouswaste/perchlorate for further

information.

 Do not touch the battery terminals that are

on the back housing or the printed circuit

board.

1. Remove the emergency key by pushing the

mechanical release button on the side of

the key fob with your thumb and then

pulling the key out with your other hand.

Emergency Key Removal

2. Insert a coin or a flat blade screw driver into

the now exposed slot and carefully pry on

both sides to disengage the snaps. Gently

remove the back cover from the fob, being

careful not to damage any of the snaps.

3. Remove the battery by sliding the battery

rearward in its pocket until the battery lifts

up. Remove the depleted battery from the

battery pocket and dispose appropriately.

4. Fit a new CR2032 battery ensuring that the

positive (+) side is facing upwards. Push the

battery into the pocket until it is firmly

seated in place and secured under both

tabs.

5. Align the back cover into its original position

and snap it back in place by pushing it

against the fob until it is seated all around.

WARNING!

 The integrated key fob contains a coin cell

battery. Do not ingest the battery; there is a

chemical burn hazard. If the coin cell

battery is swallowed, it can cause severe

internal burns in just two hours and can

lead to death.

 If you think a battery may have been swal-

lowed or placed inside any part of the body,

seek immediate medical attention.

 Keep new and used batteries away from

children. If the battery compartment does

not close securely, stop using the product

and keep it away from children.

21_RUP_OM_EN_USC_t.book Page 16

GETTING TO KNOW YOUR VEHICLE 17

Programming And Requesting Additional

Key Fobs

Programming the key fob may be performed by

an authorized dealer.

NOTE:

 Once a key fob is programmed to a vehicle, it

cannot be repurposed and reprogrammed to

another vehicle.

 Only key fobs that are programmed to the

vehicle electronics can be used to start and

operate the vehicle.

Duplication of key fobs may be performed at an

authorized dealer. This procedure consists of

programming a blank key fob to the vehicle

electronics.

NOTE:

When having the Sentry Key Immobilizer system

serviced, bring all vehicle keys with you to an

authorized dealer.

KeySense Features — If Equipped

This feature provides the vehicle owner with the

ability to customize vehicle settings for the

driving experience of other drivers of the

vehicle. The vehicle settings are protected by a

unique four-digit PIN, which the vehicle owner

creates when accessing the specific settings for

the first time.

KeySense also has additional features that are

always enabled when the specific key is in use

that cannot be set by the vehicle owner. While

this specific key fob is in use, the vehicle will

respond accordingly to the customized vehicle

settings and mandatory features. This includes

enhanced driving assistance features,

increased driver alerts, and the locking of

certain optional features. These settings can be

selected within the Uconnect system

Ú page 211.

KeySense Key Fob

KeySense Unique Splash Screen

At start-up the KeySense splash screen should

inform the driver that the vehicle will be

functioning in KeySense mode when the

KeySense key is in use.

Start Up Display Features

 Unique splash screen graphic

 Telltale illuminated

 After unique splash screen, and after stored

messages are cycled, then start-up

KeySense messages (Range & Max Speed)

are displayed

CAUTION!

 Always remove the key fobs from the

vehicle and lock all doors when leaving the

vehicle unattended.

 Always remember to place the Keyless

Enter-N-Go Ignition in the OFF position.

2

21_RUP_OM_EN_USC_t.book Page 17

18 GETTING TO KNOW YOUR VEHICLE

The following features are always enabled when

this key is in use:

 Entertainment audio muted if front occupied

seat belts are not fastened

 Consistent seat belt unfastened chime

 Maximum radio volume limited to 15 out

of 39

 Daytime Running Lights

 Headlights On With Wipers

 Rain Sensing Wipers

 Automatic High Beams

SENTRY KEY

The Sentry Key Immobilizer system prevents

unauthorized vehicle operation by disabling the

engine. The system does not need to be armed

or activated. Operation is automatic, regardless

of whether the vehicle is locked or unlocked.

The system uses a key fob, keyless push button

ignition and a Radio Frequency (RF) receiver to

prevent unauthorized vehicle operation.

Therefore, only key fobs that are programmed

to the vehicle can be used to start and operate

the vehicle. The system cannot reprogram a key

fob obtained from another vehicle.

After placing the ignition switch in the ON/RUN

position, the Vehicle Security Light will turn on

for three seconds for a bulb check. If the light

remains on after the bulb check, it indicates

that there is a problem with the electronics. In

addition, if the light begins to flash after the

bulb check, it indicates that someone

attempted to start the engine with an invalid key

fob. In the event that a valid key fob is used to

start the engine but there is an issue with the

vehicle electronics, the engine will start and

shut off after two seconds.

If the Vehicle Security Light turns on during

normal vehicle operation (vehicle running for

longer than 10 seconds), it indicates that there

is a fault in the electronics. Should this occur,

have the vehicle serviced as soon as possible by

an authorized dealer.

All of the key fobs provided with your new

vehicle have been programmed to the vehicle

electronics Ú page 422.

IGNITION SWITCH

KEYLESS ENTER-N-GO IGNITION

If applicable, refer to the “Hybrid Supplement”

for additional information.

This feature allows the driver to operate the

ignition switch with the push of a button as long

as the key fob is in the passenger compartment.

CAUTION!

The Sentry Key Immobilizer system is not

compatible with some aftermarket remote

starting systems. Use of these systems may

result in vehicle starting problems and loss of

security protection.

21_RUP_OM_EN_USC_t.book Page 18

Page is loading ...

Chrysler 2021 Pacifica Hybrid Owner's manual

This manual is also suitable for

Chrysler 2021 Pacifica Hybrid Owner's manual

Related papers

Other documents