EN
BREAKDOWNS AND REMEDIES
In the event of a malfunction, under normal conditions of use, please refer to the following chart:
Problem Possible cause Solution
The dehumidifier is not working
The appliance is not connected Plug in the appliance or check your
power supply to see whether it is
faulty.
The appliance is not connected Connect the appliance.
The water tank is full or incorrectly
positioned
Empty the water tank and/or
reposition it in the main unit
The fan runs but not the compressor The temperature of the room is
too low.
The appliance stops the
dehumidifier program if the
temperature is below 5°C.
The room’s level of humidity is too
low.
The humidity level selected is above
that of the room or is below 40%.
The compressor is no longer running The temperature around
the condenser is below 0°C.
The appliance will stop the
dehumidifying function and trigger
the anti-freeze programme before
restarting.
No air is emitted through the
appliance’s exhaust vent
The appliance is running in self-
cleaning mode
No air is emitted after 30 minutes of
self-cleaning for a short period
The filter is dirty Clean the filter
Very noisy appliance The appliance is incorrectly
positioned
Move the appliance onto a
stable, hard surface or place an
anti-vibration mat under the
dehumidifier.
The filter is dirty Clean the filter.
No or little dehumidification The filter is clogged Clean the filter
Temperature too low The dehumidifying capacity may be
reduced if the room temperature
is below 18°C. Try and increase the
temperature.
The level of humidity selected is
higher than the actual level of
humidity in the room
Select a level of humidity that is
lower than the level of humidity in
the room.
The water drainage pipe is
obstructed or bent
Check the drainage pipe and replace
it if necessary.
The operating time is too short Wait until the dehumidifying time
is sufficient.
Hot air emission - The condenser is emitting hot air.
The appliance is not malfunctioning.
The humidity level selected has not
been reached after a lengthy period
Doors and windows have not been
closed or the room is not sufficiently
air-tight
Close the doors and windows or
try and improve the room’s air-
tightness
Water noise Coolant flow Normal effect.
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