Kodak PROFESSIONAL 3000 series User manual

KODAK PROFESSIONAL

Large Format 3000 Series Inkjet Printers

USER’S GUIDE

Part Number 6B4653

Warranty Information

United States

Kodak warrants printers (“PRODUCT”) to be free from defects in workmanship and

materials for a period of one year from the date of purchase. Kodak reserves the right to

make changes or improvements to products without incurring any obligation to similarly

alter products previously purchased.

The buyer’s sole and exclusive rights pursuant to this warranty shall be for the repair or

replacement of defective product. Kodak specifically disclaims any and all other

warranties, expressed or implied, including but not limited to implied warranties of

merchantability and fitness for a particular purpose. In no event shall Kodak be liable for

any loss of profit or other commercial damages, special, incidental, or consequential

damages, or any other damages or claims whatsoever. This warranty gives the buyer

specific legal rights, and the buyer may also have other rights that vary from state to

state.

This warranty applies only to printers purchased from Kodak or authorized distributors

or dealers of KODAK products. The intent of this warranty is to repair or replace

defective products subjected to normal wear and tear when operated according to

Kodak instructions.

This warranty does not cover damage to the product resulting from the following:

- accidents or negligence.

- unauthorized modification of the product.

- adverse environmental conditions.

- service of the product by other than a Kodak authorized service provider.

- unauthorized or improper use including but not limited to:

use in applications for which the product was not designed.

using cartridges, ink, or media other than KODAK products.

lubricating any part of the printer.

For international customers, contact your dealer or distributor for warranty information.

i

TABLE OF CONTENTS

INTRODUCTION..............................................................................................................................1

Product Overview.....................................................................................................................1

About this Guide.......................................................................................................................3

How to Get Help in the United States and Canada.................................................................4

Kodak Professional Support Centers Outside the United States and Canada.......................4

REGULATORY AND SAFETY INFORMATION.....................................................................................5

EMC Statement for CE Marking..............................................................................................5

FCC Compliance......................................................................................................................5

VCCI Statement.......................................................................................................................5

BSMI Statement.......................................................................................................................6

Material Safety Data Sheet......................................................................................................7

Safety labels.............................................................................................................................8

INSTALLING THE PRINTER............................................................................................................14

Selecting a Location for the Printer.......................................................................................14

Unpacking the Printer............................................................................................................15

What’s in the Box?.................................................................................................................17

The Printer Parts and Components.......................................................................................18

Assembling the Printer...........................................................................................................20

SETTING UP THE PRINTER...........................................................................................................25

Connecting the Interface Cables...........................................................................................25

Connecting the Power Cable.................................................................................................27

Installing the Ink Cassettes....................................................................................................28

Loading Media........................................................................................................................33

UNDERSTANDING THE CONTROL PANEL AND PRINTER CONTROLS.............................................44

Looking at the Control Panel.................................................................................................44

Menu Mode Operation...........................................................................................................48

MAINTAINING THE PRINTER.........................................................................................................51

Replacing the Ink Cassettes..................................................................................................51

Emptying the Waste Box........................................................................................................53

Switching between Dye Inks and Pigmented Inks................................................................55

Cleaning the Head Cleaning Wiper.......................................................................................60

Replacing the Media Cutter Blade.........................................................................................62

TROUBLESHOOTING....................................................................................................................65

Possible Printer Problems and their Solutions......................................................................65

INDEX..........................................................................................................................................71

Introduction KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

1

INTRODUCTION

PRODUCT OVERVIEW

Thank you for purchasing a KODAK PROFESSIONAL Large Format 3000 Series Inkjet

Printer. The printer uses state-of-the-art, drop-on-demand Piezo-Electric technology to

produce photographic quality prints with up to 1440 x 720 dpi resolution. It features a

64-bit RISC processor, connects to a variety of network interfaces, and uses dye-based

inks to print on a wide range of media types.

Colors

The 3038 Printer uses a set of 4 disposable cassettes that contain yellow, cyan,

magenta, and black inks. A set of 4 cassettes is included with the 3038 Printer. The

3043 and 3062 Printers use a set of 6 disposable cassettes that contain yellow, cyan,

magenta, black, light cyan, and light magenta inks. Orange and green inks are optional.

All supported colors are generated from these cartridges.

Media

You can print images on a variety of supported media types. Contact your dealer for

information on the available media. A sample roll of media is included with the printer.

NOTE

• You may also refer to the Kodak Web site for updates on the availability

of KODAK PROFESSIONAL Enhanced Imaging (EI) Inkjet Media. Use

the path:

http://www.kodak.com/go/lfinkjet

• KODAK media is available in roll form. The printer also supports cut

sheet media.

Introduction KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

2

Print Quality

You can select a print resolution of 360 x 360 dpi, 720 x 720 dpi, or 1440 x 720 dpi

depending upon your image quality and productivity needs. In high speed mode the

printer produces an A0 size 720 x 720 dpi print in 18 minutes or an A0 size 360 x 360

dpi print in 9 minutes. You can select from three operating modes for each dpi setting:

• High quality

• Normal

• High speed

Interfaces

The printer has a standard IEEE 1284 bidirectional Centronics interface for parallel

printing. A 10/100TX network interface card which allows you to tie your printer into

networks using Ethernet cabling comes installed in the printer. The network interface

card provides the following Ethernet interfaces:

• Windows 95/98/NT

• TCP/IP

• Novell Netware

• EtherTalk

User Interface

The printer’s front control panel includes an easy-to-use interface that provides a direct

access to frequently-used functions from the LCD display and the key pad.

Software Applications and Drivers

Refer to the user’s guide for the RIP software you are currently using for instructions on

how to send jobs to the printer.

Introduction KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

3

ABOUT THIS GUIDE

This guide provides the information you need to install, set up, operate, maintain, and

troubleshoot the printer. This guide is organized as follows:

Introduction—describes the printer, how to use this guide, and how to get help.

Regulatory and Safety Information—describes important regulatory and safety

information for the printer.

Installing the Printer— lists the site specifications for the printer and describes how to

unpack and install the printer.

Setting Up the Printer— describes how to connect the printer for parallel and network

printing and how to install the ink cassettes and the media.

Understanding the Control Panel and the Printer Controls—describes how to use

the control panel and the menus.

Maintaining the Printer— describes the procedures to follow to keep your printer

operating correctly.

Troubleshooting—describes the problems you may occasionally have with your printer

and how to solve them.

Introduction KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

4

HOW TO GET HELP IN THE UNITED STATES AND CANADA

Your dealer of KODAK products is the best source for information about setting up,

operating, and obtaining supplies for your printer. Please contact your dealer with any

questions you have. For technical support in the US and Canada, call 1-800-23KODAK

between 9:00 a.m. and 8:00 p.m. Eastern Standard Time on regular business days. You

may also obtain information from the following Kodak Web sites:

• Kodak home page – www.kodak.com

• Technical Support page – www.kodak.com/go/lfisupport

• Large Format Inkjet Printers home page – www.kodak.com/go/lfinkjet

• Kodak Environmental Services home page – www.kodak.com/go/kes

(or phone 1-716-477-3194)

KODAK PROFESSIONAL SUPPORT CENTERS OUTSIDE THE

UNITED STATES AND CANADA

Phone Numbers

Austria +43 (0) 1 795 67003

Belgium +32 (0) 2 713 1418

Denmark +45 3 848 7128

Finland +35 800 117089

France +33 (0) 1 55 174072

Germany +49 (0) 5007 0020

Ireland +353 (0) 402 6816

Italy +39 02 696 33436

Netherlands +31 (0) 20 348 9129

Norway +47 2 316 2113

Portugal +351 (0) 1 41 540 14

Spain +34 91 406 9052

Sweden +46 (0) 8 587 70307

Switzerland +41 (0) 1 838 5359

UK +44 (0) 870 606 1423

Fax +44 131 458 6565

International Support Web Site – www.kodak.com/go/lfisupport

Regulatory and Safety Information KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

5

REGULATORY AND SAFETY INFORMATION

EMC STATEMENT FOR CE MARKING

WARNING:

This is a class A product. In a domestic environment this product

may cause radio interference in which case you may be required to

take adequate measures.

FCC COMPLIANCE

This equipment has been tested and found to comply with the limits for a Class A digital

device pursuant to part 15 of the FCC rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can radiate radio

frequency energy and if not installed and used in accordance with the instruction

manual, may cause harmful interference to radio communications. Operation of this

equipment in a residential area is likely to cause harmful interference in which case the

user will be required to correct the interference at his or her own expense.

VCCI STATEMENT

English translation:

This is a Class A product based on the standard of the Voluntary Control Council for

Interference by Information Technology Equipment (VCCI). If this eqiupment is used in

a domestic environment, radio disturbance may arise. When such trouble occurs, the

user may be required to take corrective actions.

Regulatory and Safety Information KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

6

BSMI STATEMENT

Regulatory and Safety Information KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

7

MATERIAL SAFETY DATA SHEET

To obtain information on the proper use, handling, and disposal of KODAK

PROFESSIONAL links, consult the material safety data sheet (MSDS) which was

included with your first ink order. MSDSs can also be obtained from the Kodak

Environmental Services Web page (http://www.kodak.com/go/kes) by using the product

name or catalog number. MSDSs can also be obtained by calling the Kodak Information

Center (KIC) at 1-800-23KODAK.

Regulatory and Safety Information KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

8

SAFETY LABELS

SAFETY LABELS, SYMBOLES DE SÉCURITÉ

SICHERHEITSSYMBOLE, SIMBOLI DI SICUREZZA,

SÍMBOLO’S DE SEGURIDAD, ETIQUETAS DE SEGURANÇA,

, , ,

Safety labels are attached to the internal area of the printer cover 1 (see page 18), to

back top side of the printer and to the top of ink cassettes cover 9 (see page 18) to alert

you to potentially hazardous situations or conditions. The following safety labels are

used in the printer:

Les symboles de sécurité destinés à attirer votre attention sur des sources potentielles

de danger ou des conditions pouvant être dangereuses figurent à l’intérieur du capot de

l’imprimante (Elément 1 de la figure page 18), dans la partie supérieure arrière de

l’imprimante et dans la partie supérieure du logement des cassettes d’encre (Elément 9

de la figure page 18). Les symboles de sécurité suivants sont utilisés

dans l'imprimante :

Auf der Innenseite der Druckerabdeckung (Nummer 1 in Abbildung auf Seite 18), oben

auf der Rückseite des Druckers sowie an der Oberseite der Öffnung für die Kartuschen

(Nummer 9 in Abbildung auf Seite 18) sind Sicherheitssymbole angebracht, die Sie auf

potentielle Gefahrenquellen oder potentiell gefährliche Situationen hinweisen sollen. Im

Drucker werden die nachfolgend aufgeführten Sicherheitssymbole verwendet:

All'interno del coperchio della stampante (vedere pagina 18, numero 1) e delle guide

cartucce inchiostro (vedere pagina 18, numero 9) sono presenti etichette per la

sicurezza che indicano pericoli potenziali o condizioni potenzialmente pericolose. Nella

stampante vengono utilizzate le etichette per la sicurezza qui di seguito indicate:

Los símbolos de seguridad están colocados en el lado interno de la cubierta de la

impresora (elemento 1, consulte la página 18), en la parte superior trasera de la

impresora y encima de la cubierta de los casetes de tinta (elemento 9, consulte la

página 18) con el objetivo de advertir las fuentes de peligro o las condiciones

potencialmente peligrosas. La impresora dispone de los siguientes símbolos de

seguridad:

As etiquetas de segurança estão fixadas na área interna da impressora (consulte a

página 18, número 1), na parte superior traseira da impressora, na tampa dos

cartuchos de tinta (consulte a página 18, número 9) para alertá-lo quanto a possíveis

condições ou situações de perigo. A impressora contém as seguintes etiquetas de

segurança:

Regulatory and Safety Information KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

9

Regulatory and Safety Information KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

10

CAUTION, ATTENTION, ACHTUNG, ATTENZIONE,

CUIDADO, CUIDADO, , , ,

Sharp edges. Keep fingers, hands, and loose articles of

clothing and jewelry away from the edges of the print head

transport belts.

Arêtes vives. Evitez d'entrer en contact par vos doigts, vos

mains, des vêtements flottants ou des bijoux avec les bandes

de transport des têtes d'impression.

Scharfkantig. Die Kanten des Druckkopftransportgurtes nicht

mit den Fingern oder den Händen berühren oder mit loosen

Kleidungsstücken oder Schmuck in Kontakt kommen lassen.

Spigoli vivi. Non toccare gli spigoli della cinghia di trasporto

della testa stampante con le dita o con le mani né farli venire

a contatto articoli di abbigliamento sciolti o gioielli.

Bordes afilados. No toque con los dedos ni las manos los

bordes de la correa de transporte del cabezal impresor.

Tampoco deje que la roce ropa holgada o joyas.

Bordas cortantes. Mantenha os dedos, mãos, peças do

vestuário e jóias afastados das bordas da correia de

transporte da cabeça de impressão.

Regulatory and Safety Information KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

11

CAUTION, ATTENTION, ACHTUNG, ATTENZIONE,

CUIDADO, CUIDADO, , , ,

Sharp edge at the end of knife guide. Avoid contact. Keep

fingers away.

Arête vive à la fin du guide à couteau. Evitez tout contact. Ne

pas toucher.

Das Ende der Messerführung ist scharfkantig. Nicht berühren.

L'estremità della guida della lama è a spigolo vivo. Non

toccarla.

El extremo de la guía de la cuchilla es afilado. No lo toque.

Borda cortante na extremidade da guia da alavanca. Evite

contato. Mantenha os dedos afastados.

Regulatory and Safety Information KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

12

CAUTION, ATTENTION, ACHTUNG, ATTENZIONE,

CUIDADO, CUIDADO, , , ,

Mechanical hazard; moving parts. Keep fingers, hands, and

loose articles of clothing and jewelry away from the entrance

slot of the unit.

Danger de blessures, pièces mobiles. Evitez d'entrer en

contact par vos doigts, vos mains, des vêtements flottants ou

des bijoux avec l'ouverture d'admission de l'unité.

Verletzungsgefahr; bewegliche Teile. Zuführbereich des

Gerätes nicht mit den Fingern oder den Händen berühren

oder mit loosen Kleidungsstücken oder Schmuck in Kontakt

kommen lassen.

Pericolo di riportare ferite; parti mobili. Non toccare il settore

di alimentazione dell'apparecchio con le dita o con le mani né

farlo venire a contatto con articoli di abbigliamento sciolti o

gioielli.

Peligro de lesiones: partes móviles. No toque con los dedos ni

las manos el área de alimentación de la unidad. Tampoco

deje que la roce ropa holgada o joyas.

Risco mecânico; componentes móveis. Mantenha os dedos,

mãos, peças do vestuário e jóias afastados da abertura de

entrada da unidade.

Regulatory and Safety Information KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

13

CAUTION, ATTENTION, ACHTUNG, ATTENZIONE,

CUIDADO, CUIDADO, , , ,

Sharp points below ink cartridges. Take care in replacing

cartridges. Keep fingers and hands away from the inside of

the cartridge unit.

Points tranchants au dessous des cartouches à encre. Soyez

prudents lors du remplacement des cartouches. Evitez

d'entrer en contact par vos doigts ou vos mains avec la partie

intérieure de l'unité à cartouches.

Verletzungsgefahr. Vorsicht beim Auswechseln der

Kartuschen. Nicht in die Kartuscheneinheit fassen.

Pericolo di riportare ferite. Attenzione nel cambiare le

cartucce. Non toccare l'unità delle cartucce.

Peligro de lesiones debajo de los cartuchos de tinta. Ponga

cuidado al cambiar los cartuchos. No toque la unidad para

cartuchos.

Pontos cortantes debaixo dos cartuchos de tinta. Tome

cuidado ao substituir cartuchos. Mantenha os dedos e mãos

afastados da parte interna da unidade do cartucho.

Installing the Printer KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

14

INSTALLING THE PRINTER

SELECTING A LOCATION FOR THE PRINTER

Make sure that the location for the printer meets following conditions:

Power supply:

- Voltage: 200 to 240 VAC or 100 to 120 VAC

- Frequency: 50/60 Hz ± 1 Hz

- Current: < 10 A (110 V)

< 5 A (220 V)

Ambient conditions:

• Operating environment

- Temperature: +59°F to +86°F (+15°C to +30°C)

- Relative Humidity 15% - 80%

• Storage environment

- Temperature: +14°F to +140°F (-10°C to +49°C)

- Relative Humidity 15% - 90%

Keep the following guidelines in mind when you select a location for the printer:

• Protect your printer from moisture, dust, drafts, and direct sunlight.

• Avoid installing the printer in an area with open windows and air conditioners.

• Allow adequate space around the printer so that ventilation is not obstructed.

• Avoid using the printer near heating systems such as stoves or heaters.

• Avoid using your printer under bright lighting.

• When selecting a place for your printer, allow at least 8 in. (200 mm) in front and at

the sides and 12 in. (300 mm) at the back.

Installing the Printer KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

15

UNPACKING THE PRINTER

The printer and stand are packed in two separate boxes. Unpack the printer first.

CAUTION:

• When unpacking the printer, make sure that all the parts

described in the parts list are included in the box. Notify your

dealer if anything is missing.

• Use two people to lift the

printer from the box.

• Protect the printer from

shocks.

• Do not dismantle the unit.

1. Open the printer box.

2. Take out the

accessories box and the

scroller.

3. Remove the pieces of foam protecting the printer

during shipment.

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