KODAK PROFESSIONAL

Large Format 3000 Series Inkjet Printers

USER’S GUIDE

Part Number 6B4653

Warranty Information

United States

Kodak warrants printers (“PRODUCT”) to be free from defects in workmanship and

materials for a period of one year from the date of purchase. Kodak reserves the right to

make changes or improvements to products without incurring any obligation to similarly

damages, or any other damages or claims whatsoever. This warranty gives the buyer

specific legal rights, and the buyer may also have other rights that vary from state to

state.

This warranty applies only to printers purchased from Kodak or authorized distributors

or dealers of KODAK products. The intent of this warranty is to repair or replace

defective products subjected to normal wear and tear when operated according to

Kodak instructions.

This warranty does not cover damage to the product resulting from the following:

- accidents or negligence.

- unauthorized modification of the product.

For international customers, contact your dealer or distributor for warranty information.

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TABLE OF CONTENTS

INTRODUCTION..............................................................................................................................1

Product Overview.....................................................................................................................1

About this Guide.......................................................................................................................3

How to Get Help in the United States and Canada.................................................................4

Kodak Professional Support Centers Outside the United States and Canada.......................4

REGULATORY AND SAFETY INFORMATION.....................................................................................5

EMC Statement for CE Marking..............................................................................................5

Selecting a Location for the Printer.......................................................................................14

SETTING UP THE PRINTER...........................................................................................................25

Loading Media........................................................................................................................33

Switching between Dye Inks and Pigmented Inks................................................................55

TROUBLESHOOTING....................................................................................................................65

INDEX..........................................................................................................................................71

Introduction KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

1

INTRODUCTION

The 3038 Printer uses a set of 4 disposable cassettes that contain yellow, cyan,

magenta, and black inks. A set of 4 cassettes is included with the 3038 Printer. The

3043 and 3062 Printers use a set of 6 disposable cassettes that contain yellow, cyan,

magenta, black, light cyan, and light magenta inks. Orange and green inks are optional.

All supported colors are generated from these cartridges.

Media

You can print images on a variety of supported media types. Contact your dealer for

information on the available media. A sample roll of media is included with the printer.

Introduction KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

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Print Quality

You can select a print resolution of 360 x 360 dpi, 720 x 720 dpi, or 1440 x 720 dpi

depending upon your image quality and productivity needs. In high speed mode the

printer produces an A0 size 720 x 720 dpi print in 18 minutes or an A0 size 360 x 360

dpi print in 9 minutes. You can select from three operating modes for each dpi setting:

• High quality

• Normal

• High speed

Interfaces

• Novell Netware

• EtherTalk

User Interface

The printer’s front control panel includes an easy-to-use interface that provides a direct

access to frequently-used functions from the LCD display and the key pad.

Software Applications and Drivers

Refer to the user’s guide for the RIP software you are currently using for instructions on

how to send jobs to the printer.

Introduction KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

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This guide provides the information you need to install, set up, operate, maintain, and

troubleshoot the printer. This guide is organized as follows:

printing and how to install the ink cassettes and the media.

Understanding the Control Panel and the Printer Controls—describes how to use

the control panel and the menus.

Maintaining the Printer— describes the procedures to follow to keep your printer

operating correctly.

Troubleshooting—describes the problems you may occasionally have with your printer

and how to solve them.

Introduction KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

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Your dealer of KODAK products is the best source for information about setting up,

operating, and obtaining supplies for your printer. Please contact your dealer with any

questions you have. For technical support in the US and Canada, call 1-800-23KODAK

between 9:00 a.m. and 8:00 p.m. Eastern Standard Time on regular business days. You

may also obtain information from the following Kodak Web sites:

Phone Numbers

Austria +43 (0) 1 795 67003

Belgium +32 (0) 2 713 1418

Denmark +45 3 848 7128

Finland +35 800 117089

France +33 (0) 1 55 174072

Germany +49 (0) 5007 0020

Ireland +353 (0) 402 6816

Italy +39 02 696 33436

Regulatory and Safety Information KODAK PROFESSIONAL Large

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Das Ende der Messerführung ist scharfkantig. Nicht berühren.

contato. Mantenha os dedos afastados.

Regulatory and Safety Information KODAK PROFESSIONAL Large

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Verletzungsgefahr; bewegliche Teile. Zuführbereich des

Gerätes nicht mit den Fingern oder den Händen berühren

oder mit loosen Kleidungsstücken oder Schmuck in Kontakt

Pericolo di riportare ferite; parti mobili. Non toccare il settore

di alimentazione dell'apparecchio con le dita o con le mani né

farlo venire a contatto con articoli di abbigliamento sciolti o

gioielli.

Peligro de lesiones: partes móviles. No toque con los dedos ni

las manos el área de alimentación de la unidad. Tampoco

Regulatory and Safety Information KODAK PROFESSIONAL Large

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Points tranchants au dessous des cartouches à encre. Soyez

d'entrer en contact par vos doigts ou vos mains avec la partie

intérieure de l'unité à cartouches.

Verletzungsgefahr. Vorsicht beim Auswechseln der

Kartuschen. Nicht in die Kartuscheneinheit fassen.

Pericolo di riportare ferite. Attenzione nel cambiare le

cartucce. Non toccare l'unità delle cartucce.

Peligro de lesiones debajo de los cartuchos de tinta. Ponga

cuidado al cambiar los cartuchos. No toque la unidad para

cartuchos.

Pontos cortantes debaixo dos cartuchos de tinta. Tome

Installing the Printer KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

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- Frequency: 50/60 Hz ± 1 Hz

- Current: < 10 A (110 V)

< 5 A (220 V)

Ambient conditions:

- Temperature: +59°F to +86°F (+15°C to +30°C)

- Relative Humidity 15% - 80%

• Storage environment

- Temperature: +14°F to +140°F (-10°C to +49°C)

• Allow adequate space around the printer so that ventilation is not obstructed.

• Avoid using the printer near heating systems such as stoves or heaters.

• Avoid using your printer under bright lighting.

• When selecting a place for your printer, allow at least 8 in. (200 mm) in front and at

Installing the Printer KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

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1. Open the printer box.

2. Take out the