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RAM 2500, 3500 Owner's manual

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OWNERS.MOPAR.CA
CANADA
MOPAR.COM/OM
U.S.
2021 RAM 2500/3500
OWNER’S MANUAL
2021 RAM 2500/3500
THIRD EDITION V1
21_DJD2_OM_EN_USC
©2021 FCA US LLC. All Rights Reserved. Tous droits réservés. Ram is a registered trademark of FCA US LLC.
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DOWNLOAD THE MOST UP-TO-DATE OWNER’S MANUAL,
RADIO AND WARRANTY BOOKS
Whether it is providing information about specific product features, taking a tour through your vehicle’s heritage, knowing
what steps to take following an accident or scheduling your next appointment, we know you will find the app an important
extension of your Ram vehicle. Simply download the app, select your make and model and enjoy the ride. To get this app,
go directly to the App Store
®
or Google Play
®
Store and enter the search keyword “ram toolbox” (U.S. residents only).
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road.
Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving
is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular
telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common
questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit
mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Ram brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired
with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated
non-drinking driver, call a cab, a friend or use public transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and
your judgment is impaired when you have been drinking. Never drink and then drive.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State of California to cause cancer and birth defects
or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle. For more information go
to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may
also
include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equip-
ment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions
to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/
Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover.
U.S Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-866-726-4636 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the
Warranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.
TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION............................................................................................................................ 10
2 GETTING TO KNOW YOUR VEHICLE ................................................................................. 19
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ....................................................... 98
4 STARTING AND OPERATING ...............................................................................................130
5 MULTIMEDIA ..............................................................................................................................243
6 SAFETY ........................................................................................................................................289
7 IN CASE OF EMERGENCY ....................................................................................................350
8 SERVICING AND MAINTENANCE ...................................................................................... 373
9 TECHNICAL SPECIFICATIONS ........................................................................................... 450
10 CUSTOMER ASSISTANCE .....................................................................................................462
11 INDEX .............................................................................................................................................466
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INTRODUCTION
SYMBOLS KEY........................................................ 11
VAN CONVERSIONS/CAMPERS........................... 11
CONSUMER INFORMATION — TRUCK-CAMPER
LOADING................................................................. 11
VEHICLE MODIFICATIONS/ALTERATIONS.......... 13
SYMBOL GLOSSARY.............................................. 13
GETTING TO KNOW YOUR VEHICLE
KEYS ........................................................................ 19
Key Fob .............................................................19
SENTRY KEY ........................................................... 22
IGNITION SWITCH .................................................. 22
Keyless Enter ‘n Go™ Ignition .........................22
REMOTE START — IF EQUIPPED (GASOLINE) .... 23
How To Use Remote Start................................24
To Exit Remote Start Mode..............................24
Remote Start Front Defrost Activation —
If Equipped........................................................25
Remote Start Comfort Systems —
If Equipped........................................................25
Remote Start Windshield Wiper De–Icer
Activation — If Equipped ..................................25
Remote Start Abort Message ..........................26
REMOTE START— IF EQUIPPED (DIESEL) ........... 26
How To Use Remote Start................................26
VEHICLE SECURITY SYSTEM — IF EQUIPPED .....27
To Arm The System ..........................................27
To Disarm The System.....................................27
Rearming Of The System .................................27
Security System Manual Override...................27
DOORS ....................................................................28
Manual Door Locks ..........................................28
Power Door Locks — If Equipped ....................28
Power Side Steps — If Equipped .....................29
Keyless Enter ‘n Go™ — Passive Entry
(If Equipped) .....................................................29
Automatic Unlock Doors On Exit —
If Equipped........................................................31
Automatic Door Locks —
If Equipped........................................................31
Child-Protection Door Lock .............................31
STEERING WHEEL ..................................................32
Tilt Steering Column.........................................32
Heated Steering Wheel —
If Equipped .......................................................32
UCONNECT VOICE RECOGNITION.........................33
Introducing Voice Recognition.........................33
Basic Voice Commands ...................................34
Get Started .......................................................34
Additional Information .....................................34
DRIVER MEMORY SETTINGS —
IF EQUIPPED........................................................... 35
Programming The Memory Feature................35
Linking And Unlinking The Remote
Keyless Entry Key Fob To Memory..................35
Memory Position Recall ...................................36
SEATS...................................................................... 36
Manual Front Seat Adjustment.......................36
Manual Rear Seat Adjustment........................37
Power Driver Seat Adjustment —
If Equipped .......................................................37
Heated Seats — If Equipped............................39
Ventilated Seats — If Equipped .......................40
Head Restraints ...............................................40
DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .......................................................... 43
MIRRORS ............................................................... 43
Inside Rearview Mirror.....................................43
Illuminated Vanity Mirror —
If Equipped .......................................................45
Outside Mirrors ................................................45
Power Mirrors — If Equipped ..........................46
Power Folding Outside Mirrors For
Standard And Trailer Tow —
If Equipped .......................................................47
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Power Convex Mirror Switch —
If Equipped........................................................47
Trailer Towing Mirrors —
If Equipped .......................................................48
Heated Mirrors — If Equipped..........................48
Tilt Side Mirrors In Reverse —
If Equipped........................................................48
UNIVERSAL GARAGE DOOR OPENER
(HOMELINK®) — IF EQUIPPED ............................. 49
Before You Begin Programming
HomeLink®.......................................................49
Erasing All The HomeLink® Channels ............49
Identifying Whether You Have A Rolling
Code Or Non-Rolling Code Device...................49
Programming HomeLink® To A Garage
Door Opener .....................................................50
Programming HomeLink® To A
Miscellaneous Device ......................................51
Reprogramming A Single HomeLink®
Button ...............................................................51
Canadian/Gate Operator Programming .........51
EXTERIOR LIGHTS.................................................. 52
Headlight Switch...............................................52
Multifunction Lever ..........................................52
Daytime Running Lights (DRLs) —
If Equipped........................................................53
High/Low Beam Switch....................................53
Automatic High Beam Headlamp
Control — If Equipped.......................................53
Flash-To-Pass ...................................................53
Automatic Headlights — If Equipped ..............53
Directional LED Headlamp System —
If Equipped........................................................53
Parking Lights And Panel Lights......................54
Automatic Headlights With Wipers .................54
Headlight Delay ................................................54
Lights-On Reminder .........................................54
Front Fog Lights — If Equipped .....................54
Turn Signals ..................................................55
Lane Change Assist — If Equipped..................55
Cargo Lights/Trailer Spotter Lights With
Bed Lights —
If Equipped........................................................55
Battery Saver....................................................55
INTERIOR LIGHTS ..................................................56
Courtesy Lights.................................................56
Illuminated Entry .............................................57
WINDSHIELD WIPERS AND WASHERS...............57
Windshield Wiper Operation ...........................57
Rain Sensing Wipers — If Equipped ................58
CLIMATE CONTROLS..............................................59
Automatic Climate Control Descriptions
And Functions...................................................59
Manual Climate Control Descriptions
And Functions .................................................62
Automatic Temperature Control (ATC) ............64
Climate Voice Recognition...............................64
Operating Tips .................................................64
INTERIOR STORAGE AND EQUIPMENT............... 66
Storage .............................................................66
USB/AUX Control..............................................71
Electrical Power Outlets ..................................73
Power Inverter — If Equipped ..........................74
Wireless Charging Pad —
If Equipped ......................................................75
WINDOWS .............................................................. 76
Power Windows ...............................................76
Automatic Window Features ...........................76
Reset Auto-Up ..................................................77
Window Lockout Switch...................................77
Power Sliding Rear Window —
If Equipped ......................................................77
Manual Sliding Rear Window —
If Equipped .......................................................78
Wind Buffeting .................................................78
POWER SUNROOF — IF EQUIPPED ..................... 78
Single Pane Power Sunroof —
If Equipped .......................................................78
HOOD....................................................................... 79
To Open The Hood ...........................................79
To Close The Hood ...........................................80
TAILGATE ................................................................ 80
Opening.............................................................80
Closing ..............................................................80
Tailgate Removal..............................................81
Bed Step — If Equipped ...................................83
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PICKUP BOX .......................................................... 84
Cargo Camera — If Equipped...........................85
Bed Rail Tie-Down System —
If Equipped .......................................................86
RAMBOX — IF EQUIPPED...................................... 87
Locking And Unlocking RamBox......................87
RamBox Cargo Storage Bins............................88
RamBox Safety Warning ..................................90
Bed Divider — If Equipped................................90
TRI-FOLD TONNEAU COVER — IF EQUIPPED ...... 92
Tri-Fold Tonneau Cover Removal ....................92
Tri-Fold Tonneau Cover Installation ................94
Tri-Fold Tonneau Cover Cleaning ....................97
GETTING TO KNOW YOUR
INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER —
GAS ENGINE ........................................................... 98
Base / Midline Instrument Cluster
Descriptions — Gas Engine..............................99
PREMIUM INSTRUMENT CLUSTER —
GAS ENGINE .........................................................100
Premium Instrument Cluster
Descriptions — Gas Engine........................... 101
BASE INSTRUMENT CLUSTER —
DIESEL ENGINE ...................................................102
Base Instrument Cluster Descriptions —
Diesel Engine................................................. 103
PREMIUM INSTRUMENT CLUSTER —
DIESEL ENGINE.................................................... 105
Premium Instrument Cluster
Descriptions — Diesel Engine....................... 106
INSTRUMENT CLUSTER DISPLAY...................... 106
Instrument Cluster Display Controls ............ 107
Oil Life Reset ................................................ 108
Display Menu Items ...................................... 108
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ................................. 113
DIESEL MESSAGES AND WARNINGS............... 114
Diesel Particulate Filter (DPF)
Messages ...................................................... 114
Cold Ambient Derate Mode Messages ........ 116
Diesel Exhaust Fluid (DEF) Warning
Messages....................................................... 116
Diesel Exhaust Fluid (DEF) Fault Warning
Messages....................................................... 117
RAM Active Air System.................................. 118
WARNING LIGHTS AND MESSAGES................. 118
Red Warning Lights....................................... 118
Yellow Warning Lights................................... 121
Yellow Indicator Lights.................................. 124
Green Indicator Lights .................................. 126
White Indicator Lights ................................... 127
Blue Indicator Lights ..................................... 127
ONBOARD DIAGNOSTIC SYSTEM —
OBD II ....................................................................128
Onboard Diagnostic System
(OBD II) Cybersecurity................................... 128
EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS...............................129
STARTING AND OPERATING
STARTING THE ENGINE —
GASOLINE ENGINE ..............................................130
Automatic Transmission ............................... 130
Tip Start Feature .......................................... 130
Keyless Enter ‘n Go™ — Ignition .................. 130
Normal Starting Using ENGINE
START/STOP Button ................................... 130
AutoPark — Rotary Shifter and 8-Speed
Transmission Only......................................... 131
Cold Weather Operation
(Below –22°F Or −30°C) ............................ 133
After Starting ................................................. 133
STARTING THE ENGINE — DIESEL ENGINE ......133
Automatic Transmission ............................... 134
Keyless Enter ‘n Go™ — Ignition .................. 134
Extreme Cold Weather.................................. 136
Normal Starting Procedure — Engine
Manifold Air Temperature Above
66°F (19°C).................................................. 136
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Starting Procedure — Engine Manifold Air
Temperature 0°F To 66°F
(–18°C to 19°C) ........................................... 136
Starting Procedure — Engine Manifold Air
Temperature Below 0°F (-18°C) ................. 137
Starting Fluids ............................................... 138
NORMAL OPERATION — DIESEL ENGINE .........138
Cold Weather Precautions............................ 139
Engine Idling ................................................. 140
Noise .............................................................. 141
Stopping The Engine ..................................... 142
Idle Shutdown................................................ 142
Programmable Maximum Vehicle Speed .... 142
Operating Precautions .................................. 142
Cooling System Tips ...................................... 143
ENGINE BLOCK HEATER — IF EQUIPPED..........143
ENGINE BREAK-IN RECOMMENDATIONS —
GASOLINE ENGINE ..............................................144
ENGINE BREAK-IN RECOMMENDATIONS —
DIESEL ENGINE ....................................................144
PARKING BRAKE ................................................144
DIESEL EXHAUST BRAKE — ENGINE
BRAKING (IF EQUIPPED) ....................................146
AUTOMATIC TRANSMISSION ............................147
Ignition Park Interlock................................... 148
Brake/Transmission Shift Interlock (BTSI)
System .......................................................... 148
8-Speed Automatic Transmission —
If Equipped..................................................... 148
6-Speed Automatic Transmission —
If Equipped..................................................... 153
AUXILIARY SWITCHES — IF EQUIPPED............. 159
ACTIVE NOISE CANCELLATION.......................... 159
FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ....................................................... 159
Electronically Shifted Transfer Case
(8-Speed Transmission) —
If Equipped .................................................... 159
Electronically Shifted Transfer Case
(6-Speed Transmission) —
If Equipped ................................................... 162
Manually Shifted Transfer Case —
If Equipped..................................................... 165
AIR SUSPENSION SYSTEM — IF EQUIPPED ..... 167
Description .................................................... 167
Air Suspension Modes .................................. 168
Instrument Cluster Display Messages......... 169
Operation ....................................................... 169
AXLE LOCKER SYSTEM — POWER WAGON
MODELS ONLY (IF EQUIPPED)........................... 169
STABILIZER/SWAY BAR SYSTEM — POWER
WAGON ONLY...................................................... 170
SAFE OFF-ROAD DRIVING —
POWER WAGON ONLY .......................................172
Off-Road Driving Tips And Vehicle
Characteristics ............................................ 172
Driving In Snow, Mud And Sand................... 173
Crossing Obstacles (Rocks And Other
High Points) ................................................... 174
Hill Climbing................................................... 175
Driving Through Water .................................. 176
Airing Down For Off-Road Driving................. 177
Vehicle Recovery........................................... 178
After Driving Off-Road ................................... 180
LIMITED-SLIP DIFFERENTIAL .............................180
WINCH USAGE — POWER WAGON ONLY
(IF EQUIPPED) .....................................................181
Things To Know Before Using Your
Winch ............................................................. 181
Understanding The Features Of Your
Winch ............................................................. 181
Winch Accessories ....................................... 182
Operating Your Winch .................................. 182
Rigging Techniques ...................................... 188
FUEL SAVER TECHNOLOGY —
GASOLINE ENGINE (IF EQUIPPED) ....................189
HYDRAULIC POWER STEERING.........................189
Power Steering Fluid Check ......................... 190
CRUISE CONTROL SYSTEMS —
IF EQUIPPED.........................................................190
Cruise Control ............................................... 190
Adaptive Cruise Control (ACC) ..................... 192
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PARKSENSE FRONT/REAR PARK ASSIST —
IF EQUIPPED .......................................................201
ParkSense Sensors....................................... 202
ParkSense Warning Display.......................... 202
ParkSense Display ........................................ 202
Enabling And Disabling Front And/Or
Rear ParkSense............................................. 205
Service The ParkSense Front/Rear
Park Assist System........................................ 206
Cleaning The ParkSense System ................. 206
ParkSense System Usage Precautions........ 206
LANESENSE — IF EQUIPPED...............................207
LaneSense Operation ................................... 207
Turning LaneSense On Or Off....................... 208
LaneSense Warning Message...................... 208
Changing LaneSense Status ........................ 210
PARKVIEW REAR BACK UP CAMERA ...............210
AUX Camera — If Equipped .......................... 212
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED.........................................................212
AUX Camera — If Equipped .......................... 218
ENGINE RUNAWAY — DIESEL ENGINE..............218
REFUELING THE VEHICLE — GASOLINE
ENGINE..................................................................219
Loose Fuel Filler Cap Message .................... 219
REFUELING THE VEHICLE — DIESEL
ENGINE ................................................................ 220
Diesel Exhaust Fluid...................................... 220
VEHICLE LOADING .............................................. 223
Gross Vehicle Weight Rating (GVWR) ......... 223
Payload .......................................................... 223
Gross Axle Weight Rating (GAWR)................ 223
Tire Size ......................................................... 223
Rim Size ......................................................... 223
Inflation Pressure.......................................... 223
Curb Weight ................................................... 223
Loading .......................................................... 224
TRAILER TOWING ............................................... 224
Common Towing Definitions......................... 224
Trailer Hitch Type and Maximum
Trailer Weight ................................................ 228
Trailer Towing Weights (Maximum
Trailer Weight Ratings) ................................. 228
Trailer And Tongue Weight............................ 229
Towing Requirements .................................. 229
Towing Tips ................................................... 235
SNOWPLOW ........................................................ 235
Before Plowing............................................... 235
Snowplow Prep Package Model
Availability...................................................... 236
Over The Road Operation With Snowplow
Attached......................................................... 236
Operating Tips ............................................... 236
General Maintenance ................................... 236
RECREATIONAL TOWING
(BEHIND MOTORHOME)......................................237
Towing This Vehicle Behind Another
Vehicle ........................................................... 237
Recreational Towing — Two-Wheel
Drive Models ................................................. 238
Recreational Towing — Four-Wheel
Drive Models ................................................. 238
DRIVING TIPS .......................................................241
Driving On Slippery Surfaces ....................... 241
Driving Through Water .................................. 241
Off-Road Driving Tips ................................... 242
MULTIMEDIA
UCONNECT SYSTEMS..........................................243
CYBERSECURITY..................................................243
UCONNECT SETTINGS .........................................244
Customer Programmable Features ............. 244
UCONNECT INTRODUCTION................................262
System Overview .......................................... 262
Safety And General Information................... 264
UCONNECT MODES .............................................265
Steering Wheel Audio Controls .................... 265
Radio Mode .................................................. 265
Media Mode ................................................. 273
Phone Mode ................................................. 275
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RADIO OPERATION AND MOBILE
PHONES ................................................................286
Regulatory And Safety Information .............. 286
OFF-ROAD PAGES — IF EQUIPPED ....................286
Off-Road Pages Status Bar ........................... 287
Vehicle Dynamics .......................................... 287
Accessory Gauge ........................................... 288
Pitch & Roll .................................................... 288
Forward Facing Camera................................ 288
SAFETY
SAFETY FEATURES ..............................................289
Anti-Lock Brake System (ABS) ..................... 289
Electronic Brake Control (EBC) System ....... 290
AUXILIARY DRIVING SYSTEMS ..........................297
Blind Spot Monitoring (BSM) —
If Equipped .................................................... 297
Forward Collision Warning (FCW) With
Mitigation — If Equipped ............................... 303
Tire Pressure Monitoring System
(TPMS)............................................................ 305
OCCUPANT RESTRAINT SYSTEMS ....................312
Occupant Restraint Systems Features ....... 312
Important Safety Precautions....................... 312
Seat Belt Systems ........................................ 313
Supplemental Restraint Systems (SRS) ...... 321
Child Restraints ............................................ 329
SAFETY TIPS ........................................................ 346
Transporting Passengers.............................. 346
Transporting Pets ....................................... 346
Safety Checks You Should Make
Inside The Vehicle ........................................ 346
Periodic Safety Checks You Should Make
Outside The Vehicle ...................................... 348
Exhaust Gas .................................................. 349
Carbon Monoxide Warnings ......................... 349
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ........................ 350
ASSIST AND SOS SYSTEM — IF EQUIPPED ..... 351
JACKING AND TIRE CHANGING ........................ 354
Preparations For Jacking .............................. 354
Jack Location................................................. 355
Removal Of Jack And Tools .......................... 355
Removing The Spare Tire.............................. 356
Jacking Instructions ...................................... 357
To Stow The Flat Or Spare ........................... 361
Reinstalling The Jack And Tools................... 362
Hub Caps/Wheel Covers — If Equipped....... 363
JUMP STARTING ................................................. 364
Preparations For Jump Start ........................ 364
Jump Starting Procedure .............................. 365
GEAR SELECTOR OVERRIDE.............................. 366
6–Speed Transmission ................................ 366
MANUAL PARK RELEASE ...................................367
8–Speed Transmission................................. 367
IF YOUR ENGINE OVERHEATS ...........................368
FREEING A STUCK VEHICLE ...............................369
TOWING A DISABLED VEHICLE..........................369
Two-Wheel Drive Models .............................. 371
Four-Wheel Drive Models ............................. 371
Emergency Tow Hooks —
If Equipped .................................................... 372
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ..................................................................372
EVENT DATA RECORDER (EDR).........................372
SERVICING AND MAINTENANCE
SCHEDULED SERVICING —
GASOLINE ENGINE ..............................................373
Maintenance Plan — Gasoline Engine......... 374
SCHEDULED SERVICING— DIESEL ENGINE......377
Oil Change Indicator System —
Cummins® Diesel ......................................... 378
Perform Service Indicator —
Cummins® Diesel ......................................... 378
Maintenance Plan — Cummins®
Diesel Engine ................................................ 379
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ENGINE COMPARTMENT ....................................384
6.4L Engine ................................................... 384
6.7L Diesel Engine — Six-Speed
68RFE ........................................................... 385
6.7L Diesel Engine — Six-Speed
AS69RC HD.................................................... 386
Checking Oil Level ......................................... 387
Adding Washer Fluid ..................................... 387
Maintenance-Free Battery ........................... 387
Pressure Washing ......................................... 388
VEHICLE MAINTENANCE .....................................388
Engine Oil ...................................................... 388
Engine Oil Filter ............................................ 389
Engine Air Cleaner Filter .............................. 389
Air Conditioner Maintenance........................ 391
Accessory Drive Belt Inspection ................... 394
Draining Fuel/Water Separator Filter —
Diesel Engine ................................................ 395
Engine Mounted Fuel Filter
Replacement — Diesel Engine...................... 396
Underbody Mounted Fuel Filter
Replacement — Diesel Engine...................... 397
Priming If The Engine Has Run Out
Of Fuel — Diesel Engine ................................ 397
Intervention Regeneration Strategy —
Message Process Flow ................................. 398
Diesel Exhaust Fluid...................................... 399
Body Lubrication ........................................... 399
Windshield Wiper Blades ............................ 399
Exhaust System ............................................ 401
Cooling System ............................................. 402
Charge Air Cooler — Inter-Cooler ................. 405
Brake System ............................................... 405
Automatic Transmission ............................... 406
Rear Axle And 4x4 Front Driving Axle
Fluid Level .................................................. 408
Transfer Case ............................................... 409
Noise Control System Required
Maintenance & Warranty ............................. 409
FUSES ............................................................ 412
BULB REPLACEMENT.................................... 420
TIRES..................................................................... 427
Tire Safety Information ................................. 427
Tires — General Information......................... 432
Tire Types....................................................... 436
Spare Tires — If Equipped............................. 437
Wheel And Wheel Trim Care......................... 439
Snow Traction Devices ................................. 440
Tire Rotation Recommendations ................ 443
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ....................444
Treadwear...................................................... 444
Traction Grades............................................. 444
Temperature Grades..................................... 444
STORING THE VEHICLE .......................................445
BODYWORK..........................................................445
Protection From Atmospheric Agents .......... 445
Body And Underbody Maintenance ............. 445
Preserving The Bodywork ............................. 446
INTERIORS ...........................................................447
Seats And Fabric Parts ................................. 447
Plastic And Coated Parts .............................. 448
Leather Surfaces........................................... 449
Glass Surfaces ............................................. 449
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN) ........450
BRAKE SYSTEM ..................................................450
Hydraulic Brake Assist —
If Equipped .................................................... 450
WHEEL AND TIRE TORQUE
SPECIFICATIONS..................................................450
Torque Specifications ................................... 450
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FUEL REQUIREMENTS —
GASOLINE ENGINE ..............................................451
6.4L Engine.................................................... 452
Reformulated Gasoline................................. 452
Materials Added To Fuel ............................... 452
Gasoline/Oxygenate Blends ......................... 452
Do Not Use E-85 In Non-Flex Fuel
Vehicles.......................................................... 452
CNG And LP Fuel System Modifications ...... 453
Methylcyclopentadienyl Manganese
Tricarbonyl (MMT) In Gasoline...................... 453
Fuel System Cautions ................................... 453
FUEL REQUIREMENTS – DIESEL ENGINE.........453
Fuel Specifications ....................................... 454
Biodiesel Fuel Requirements ....................... 454
FLUID CAPACITIES...............................................456
ENGINE FLUIDS AND LUBRICANTS ...................458
CHASSIS FLUIDS AND LUBRICANTS.................460
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE ............................................ 462
Prepare For The Appointment ...................... 462
Prepare A List ................................................ 462
Be Reasonable With Requests..................... 462
IF YOU NEED ASSISTANCE ................................ 462
FCA US LLC Customer Center....................... 462
FCA Canada Inc. Customer Center............... 462
Mexico............................................................ 463
Puerto Rico And US Virgin Islands................ 463
Customer Assistance For The Hearing
Or Speech Impaired
(TDD/TTY) ...................................................... 463
Service Contract ........................................... 463
WARRANTY INFORMATION ................................464
MOPAR® PARTS .................................................464
REPORTING SAFETY DEFECTS ..........................464
In The 50 United States And
Washington, D.C............................................ 464
In Canada ...................................................... 464
PUBLICATION ORDER FORMS ..........................465
GENERAL INFORMATION....................................465
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INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Ram vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and maneuvers
differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the two-wheel drive version
of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited for a four-wheel drive vehicle.
Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering,
transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces. Your driving skills will improve with experience. When driving
off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome the natural laws of physics. Always observe federal, state, provincial
and local laws wherever you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or a collision
Ú page 241.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its
customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before
driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help ensure safe and
enjoyable operation of your vehicle.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the
text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content introduced
throughout the Owner’s Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”. All data contained in
this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles produced. For
this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information, contact an authorized
dealer.
When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians, genuine Mopar® parts, and care about your
satisfaction.
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SYMBOLS KEY
If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Cautions and Warnings.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or
special equipment installed by van conversion/camper manufacturers/body
builders. US residents refer to the Warranty Information, Section 2.1.C.
Canadian residents refer to the “What Is Not Covered” section of the Warranty
Information. Such equipment includes video monitors, DVD/Blu-Ray™,
heaters, stoves, refrigerators, etc. For warranty coverage and service on these
items, contact the applicable manufacturer.
CONSUMER INFORMATION — TRUCK-CAMPER LOADING
This information is provided in fulfillment of the requirement by the United
States Government, Department of Transportation, National Highway Traffic
Safety Administration, that “every manufacturer of trucks that are capable of
accommodating slide-in campers, manufactured on or after April 1, 1973 shall
provide... at the time of original purchase to the first person who purchases the
truck”... information on Truck Camper Loading.
A slide-in camper document is provided in your vehicle’s glove compartment
that contains your Vehicle Identification Number, truck model, cargo weight
rating, and the forward/rearward limit of a camper. To obtain additional
dimensional and technical specifications for your vehicle, please visit
https:/
/www.ramtrucks.com
.
Figure 1 illustrates the dimensions describing the forward and rearward limits
of the zone in which the Center of Gravity (CG) of a slide-in camper must be
located, to provide satisfactory vehicle handling and to prevent overload of the
front and rear axles.
Figure 2 illustrates a proper match between truck and camper.
WARNING!
These statements are against operating
procedures that could result in a collision, bodily
injury and/or death.
CAUTION!
These statements are against procedures that
could result in damage to your vehicle.
NOTE:
A suggestion which will improve installation,
operation, and reliability. If not followed, may
result in damage.
TIP:
General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW
Follow this reference for additional information on
a particular feature.
FOOTNOTE
Supplementary and relevant information
pertaining to the topic.
1
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NOTE:
The camper Center of Gravity falls within the specified zone.
A — Forward Limit of Camper CG
B — Rearward Limit of Camper CG
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When the truck is used to carry a slide-in camper, the total cargo load of the
truck consists of the manufacturer’s camper weight figure, the weight of
installed additional camper equipment not included in the manufacturer’s
camper weight figure, the weight of camper cargo, and the weight of
passengers in the camper. The total cargo load should not exceed the truck’s
cargo weight rating and the camper’s CG should fall within the truck’s
recommended CG zone when installed.
Secure loose items to prevent weight shifts that could affect the balance of
your vehicle. When the truck camper is loaded, drive to a scale and weigh the
front and rear wheels separately, to determine axle loads. Individual axle loads
should not exceed either of the Gross Axle Weight Ratings (GAWR). The total of
the axle loads should not exceed the Gross Vehicle Weight Rating (GVWR). If
weight ratings are exceeded, move or remove items to get the total weight
below the ratings.
NOTE:
These ratings are also provided on the vehicle certification label located on the
driver’s side B-pillar. See
Ú page 223 for more information.
For any additional instructions, please contact your conversion/camper
manufacturer or an authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating
precautions to be observed when using this component. It is important to
follow all warnings when operating your vehicle. See below for the definition of
each symbol
Ú page 118.
NOTE:
Warning and Indicator lights are different based upon equipment options and
current vehicle status. Some telltales are optional and may not appear.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in serious
injury or death.
Red Warning Lights
Seat Belt Reminder Warning Light
Ú page 120
Air Bag Warning Light
Ú page 118
Brake Warning Light
Ú page 118
Hood Open Warning Light
Ú page 120
Vehicle Security Warning Light
Ú page 121
1
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Engine Coolant Temperature Warning Light
Ú page 120
Battery Charge Warning Light
Ú page 119
Oil Pressure Warning Light
Ú page 120
Oil Temperature Warning Light
Ú page 120
Electronic Throttle Control (ETC) Warning Light
Ú page 119
Trailer Brake Disconnected Warning Light
Ú page 120
Transmission Temperature Warning Light
Ú page 120
Door Open Warning Light
Ú page 119
Red Warning Lights
Yellow Warning Lights
Adaptive Cruise Control (ACC) Fault Warning Light
Ú page 121
Air Suspension Fault Warning Light
Ú page 121
Engine Check/Malfunction Indicator Warning Light (MIL)
Ú page 122
Electronic Stability Control (ESC) Active Warning Light
Ú page 121
Electronic Stability Control (ESC) OFF Warning Light
Ú page 121
LaneSense Warning Light
Ú page 122
Service LaneSense Warning Light
Ú page 123
Low Washer Fluid Warning Light
Ú page 122
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Low Fuel Warning Light
Ú page 122
Low Coolant Level Warning Light
Ú page 122
Loose Fuel Filler Cap Warning Light
Ú page 122
Trailer Merge Assist Indicator Light
Ú page 124
Tire Pressure Monitoring System (TPMS) Warning Light
Ú page 123
Anti-Lock Brake System (ABS) Warning Light
Ú page 121
Rear Axle Locker Fault Indicator Light
Ú page 123
Service Forward Collision Warning (FCW) Light
Ú page 123
Yellow Warning Lights
Service 4WD Warning Light
Ú page 123
Cruise Control Fault Warning Light
Ú page 123
Sway Bar Fault Warning Light
Ú page 123
Yellow Indicator Lights
Forward Collision Warning (FCW) Off Indicator Light
Ú page 125
Air Suspension Payload Protection Indicator Light
Ú page 124
TOW/HAUL Indicator Light
Ú page 126
Cargo Light
Ú page 125
Yellow Warning Lights
1
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Cold Ambient Derate Mode Indicator Light
Ú page 125
Diesel Exhaust Brake Indicator Light
Ú page 125
Sway Bar Indicator Light
Ú page 126
Snowplow Mode Indicator Light
Ú page 126
Air Suspension Alternate Trailer Height Indicator Light
Ú page 124
Air Suspension Bed Lowering Mode Indicator Light
Ú page 124
Yellow Indicator Lights
Air Suspension Ride Height Raising Indicator Light
Ú page 125
Air Suspension Ride Height Lowering Indicator Light
Ú page 125
Front And Rear Axle Lock Indicator Light
Ú page 125
Rear Axle Lock Indicator Light
Ú page 126
4WD Lock Indicator Light
Ú page 125
4WD Low Indicator Light
Ú page 125
Yellow Indicator Lights
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4WD High Indicator Light
Ú page 125
NEUTRAL Indicator Light
Ú page 125
Low Diesel Exhaust Fluid (DEF) Indicator Light
Ú page 125
Wait To Start Light
Ú page 126
Water In Fuel Indicator Light
Ú page 126
Yellow Indicator Lights Green Indicator Lights
Adaptive Cruise Control (ACC) Set With Target Light
Ú page 126
Adaptive Cruise Control (ACC) Set With No Target Detected
Indicator Light
Ú page 126
Automatic Diesel Exhaust Brake Indicator Light
Ú page 126
ECO Mode Indicator Light
Ú page 126
Parking/Headlights On Indicator Light
Ú page 127
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LaneSense Indicator Light
Ú page 127
Front Fog Indicator Light
Ú page 126
Turn Signal Indicator Lights
Ú page 127
Cruise Control Set Indicator Light
Ú page 126
Green Indicator Lights White Indicator Lights
Adaptive Cruise Control (ACC) Ready Light
Ú page 127
Cruise Control Ready Indicator Light
Ú page 127
Hill Descent Control (HDC) Indicator Light
Ú page 127
LaneSense Indicator Light
Ú page 127
Blue Indicator Lights
High Beam Indicator Light
Ú page 127
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