RAM 3500 Owner's manual

OWNERS.MOPAR.CA

CANADA

MOPAR.COM/OM

U.S.

2021 RAM 2500/3500

OWNER’S MANUAL

2021 RAM 2500/3500

THIRD EDITION V1

21_DJD2_OM_EN_USC

Ram est une marque déposée de FCA US LLC. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.

DOWNLOAD THE MOST UP-TO-DATE OWNER’S MANUAL,

RADIO AND WARRANTY BOOKS

Whether it is providing information about specific product features, taking a tour through your vehicle’s heritage, knowing

what steps to take following an accident or scheduling your next appointment, we know you will find the app an important

extension of your Ram vehicle. Simply download the app, select your make and model and enjoy the ride. To get this app,

go directly to the App Store

®

or Google Play

®

Store and enter the search keyword “ram toolbox” (U.S. residents only).

The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and

personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road.

Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving

is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself

unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular

telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.

This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common

questions.

Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit

mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Ram brand dealer.

DRIVING AND ALCOHOL

Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired

with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated

non-drinking driver, call a cab, a friend or use public transportation.

WARNING

Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and

your judgment is impaired when you have been drinking. Never drink and then drive.

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway

motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide,

phthalates, and lead, which are known to the State of California to cause cancer and birth defects

or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the

engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash

your hands frequently when servicing your vehicle. For more information go

to www.P65Warnings.ca.gov/passenger-vehicle.

This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may

also

include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equip-

ment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions

to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.

With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.

This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/

Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover.

U.S Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling

1-866-726-4636 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.

Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the

Warranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.

TABLE OF CONTENTS

1

2

3

4

5

6

7

8

9

10

11

1 INTRODUCTION............................................................................................................................ 10

2 GETTING TO KNOW YOUR VEHICLE ................................................................................. 19

3 GETTING TO KNOW YOUR INSTRUMENT PANEL ....................................................... 98

4 STARTING AND OPERATING ...............................................................................................130

5 MULTIMEDIA ..............................................................................................................................243

6 SAFETY ........................................................................................................................................289

7 IN CASE OF EMERGENCY ....................................................................................................350

8 SERVICING AND MAINTENANCE ...................................................................................... 373

9 TECHNICAL SPECIFICATIONS ........................................................................................... 450

10 CUSTOMER ASSISTANCE .....................................................................................................462

11 INDEX .............................................................................................................................................466

21_DJD2_OM_EN_USC_t.book Page 1

2

INTRODUCTION

SYMBOLS KEY........................................................ 11

VAN CONVERSIONS/CAMPERS........................... 11

CONSUMER INFORMATION — TRUCK-CAMPER

LOADING................................................................. 11

VEHICLE MODIFICATIONS/ALTERATIONS.......... 13

SYMBOL GLOSSARY.............................................. 13

GETTING TO KNOW YOUR VEHICLE

KEYS ........................................................................ 19

Key Fob .............................................................19

SENTRY KEY ........................................................... 22

IGNITION SWITCH .................................................. 22

Keyless Enter ‘n Go™ Ignition .........................22

REMOTE START — IF EQUIPPED (GASOLINE) .... 23

How To Use Remote Start................................24

To Exit Remote Start Mode..............................24

Remote Start Front Defrost Activation —

If Equipped........................................................25

Remote Start Comfort Systems —

If Equipped........................................................25

Remote Start Windshield Wiper De–Icer

Activation — If Equipped ..................................25

Remote Start Abort Message ..........................26

REMOTE START— IF EQUIPPED (DIESEL) ........... 26

How To Use Remote Start................................26

VEHICLE SECURITY SYSTEM — IF EQUIPPED .....27

To Arm The System ..........................................27

To Disarm The System.....................................27

Rearming Of The System .................................27

Security System Manual Override...................27

DOORS ....................................................................28

Manual Door Locks ..........................................28

Power Door Locks — If Equipped ....................28

Power Side Steps — If Equipped .....................29

Keyless Enter ‘n Go™ — Passive Entry

(If Equipped) .....................................................29

Automatic Unlock Doors On Exit —

If Equipped........................................................31

Automatic Door Locks —

If Equipped........................................................31

Child-Protection Door Lock .............................31

STEERING WHEEL ..................................................32

Tilt Steering Column.........................................32

Heated Steering Wheel —

If Equipped .......................................................32

UCONNECT VOICE RECOGNITION.........................33

Introducing Voice Recognition.........................33

Basic Voice Commands ...................................34

Get Started .......................................................34

Additional Information .....................................34

DRIVER MEMORY SETTINGS —

IF EQUIPPED........................................................... 35

Programming The Memory Feature................35

Linking And Unlinking The Remote

Keyless Entry Key Fob To Memory..................35

Memory Position Recall ...................................36

SEATS...................................................................... 36

Manual Front Seat Adjustment.......................36

Manual Rear Seat Adjustment........................37

Power Driver Seat Adjustment —

If Equipped .......................................................37

Heated Seats — If Equipped............................39

Ventilated Seats — If Equipped .......................40

Head Restraints ...............................................40

DRIVER ADJUSTABLE PEDALS —

IF EQUIPPED .......................................................... 43

MIRRORS ............................................................... 43

Inside Rearview Mirror.....................................43

Illuminated Vanity Mirror —

If Equipped .......................................................45

Outside Mirrors ................................................45

Power Mirrors — If Equipped ..........................46

Power Folding Outside Mirrors For

Standard And Trailer Tow —

If Equipped .......................................................47

21_DJD2_OM_EN_USC_t.book Page 2

3

Power Convex Mirror Switch —

If Equipped........................................................47

Trailer Towing Mirrors —

If Equipped .......................................................48

Heated Mirrors — If Equipped..........................48

Tilt Side Mirrors In Reverse —

If Equipped........................................................48

UNIVERSAL GARAGE DOOR OPENER

(HOMELINK®) — IF EQUIPPED ............................. 49

Before You Begin Programming

HomeLink®.......................................................49

Erasing All The HomeLink® Channels ............49

Identifying Whether You Have A Rolling

Code Or Non-Rolling Code Device...................49

Programming HomeLink® To A Garage

Door Opener .....................................................50

Programming HomeLink® To A

Miscellaneous Device ......................................51

Reprogramming A Single HomeLink®

Button ...............................................................51

Canadian/Gate Operator Programming .........51

EXTERIOR LIGHTS.................................................. 52

Headlight Switch...............................................52

Multifunction Lever ..........................................52

Daytime Running Lights (DRLs) —

If Equipped........................................................53

High/Low Beam Switch....................................53

Automatic High Beam Headlamp

Control — If Equipped.......................................53

Flash-To-Pass ...................................................53

Automatic Headlights — If Equipped ..............53

Directional LED Headlamp System —

If Equipped........................................................53

Parking Lights And Panel Lights......................54

Automatic Headlights With Wipers .................54

Headlight Delay ................................................54

Lights-On Reminder .........................................54

Front Fog Lights — If Equipped .....................54

Turn Signals ..................................................55

Lane Change Assist — If Equipped..................55

Cargo Lights/Trailer Spotter Lights With

Bed Lights —

If Equipped........................................................55

Battery Saver....................................................55

INTERIOR LIGHTS ..................................................56

Courtesy Lights.................................................56

Illuminated Entry .............................................57

WINDSHIELD WIPERS AND WASHERS...............57

Windshield Wiper Operation ...........................57

Rain Sensing Wipers — If Equipped ................58

CLIMATE CONTROLS..............................................59

Automatic Climate Control Descriptions

And Functions...................................................59

Manual Climate Control Descriptions

And Functions .................................................62

Automatic Temperature Control (ATC) ............64

Climate Voice Recognition...............................64

Operating Tips .................................................64

INTERIOR STORAGE AND EQUIPMENT............... 66

Storage .............................................................66

USB/AUX Control..............................................71

Electrical Power Outlets ..................................73

Power Inverter — If Equipped ..........................74

Wireless Charging Pad —

If Equipped ......................................................75

WINDOWS .............................................................. 76

Power Windows ...............................................76

Automatic Window Features ...........................76

Reset Auto-Up ..................................................77

Window Lockout Switch...................................77

Power Sliding Rear Window —

If Equipped ......................................................77

Manual Sliding Rear Window —

If Equipped .......................................................78

Wind Buffeting .................................................78

POWER SUNROOF — IF EQUIPPED ..................... 78

Single Pane Power Sunroof —

If Equipped .......................................................78

HOOD....................................................................... 79

To Open The Hood ...........................................79

To Close The Hood ...........................................80

TAILGATE ................................................................ 80

Opening.............................................................80

Closing ..............................................................80

Tailgate Removal..............................................81

Bed Step — If Equipped ...................................83

21_DJD2_OM_EN_USC_t.book Page 3

4

PICKUP BOX .......................................................... 84

Cargo Camera — If Equipped...........................85

Bed Rail Tie-Down System —

If Equipped .......................................................86

RAMBOX — IF EQUIPPED...................................... 87

Locking And Unlocking RamBox......................87

RamBox Cargo Storage Bins............................88

RamBox Safety Warning ..................................90

Bed Divider — If Equipped................................90

TRI-FOLD TONNEAU COVER — IF EQUIPPED ...... 92

Tri-Fold Tonneau Cover Removal ....................92

Tri-Fold Tonneau Cover Installation ................94

Tri-Fold Tonneau Cover Cleaning ....................97

GETTING TO KNOW YOUR

INSTRUMENT PANEL

BASE / MIDLINE INSTRUMENT CLUSTER —

GAS ENGINE ........................................................... 98

Base / Midline Instrument Cluster

Descriptions — Gas Engine..............................99

PREMIUM INSTRUMENT CLUSTER —

GAS ENGINE .........................................................100

Premium Instrument Cluster

Descriptions — Gas Engine........................... 101

BASE INSTRUMENT CLUSTER —

DIESEL ENGINE ...................................................102

Base Instrument Cluster Descriptions —

Diesel Engine................................................. 103

PREMIUM INSTRUMENT CLUSTER —

DIESEL ENGINE.................................................... 105

Premium Instrument Cluster

Descriptions — Diesel Engine....................... 106

INSTRUMENT CLUSTER DISPLAY...................... 106

Instrument Cluster Display Controls ............ 107

Oil Life Reset ................................................ 108

Display Menu Items ...................................... 108

Battery Saver On/Battery Saver Mode

Message — Electrical Load Reduction

Actions — If Equipped ................................. 113

DIESEL MESSAGES AND WARNINGS............... 114

Diesel Particulate Filter (DPF)

Messages ...................................................... 114

Cold Ambient Derate Mode Messages ........ 116

Diesel Exhaust Fluid (DEF) Warning

Messages....................................................... 116

Diesel Exhaust Fluid (DEF) Fault Warning

Messages....................................................... 117

RAM Active Air System.................................. 118

WARNING LIGHTS AND MESSAGES................. 118

Red Warning Lights....................................... 118

Yellow Warning Lights................................... 121

Yellow Indicator Lights.................................. 124

Green Indicator Lights .................................. 126

White Indicator Lights ................................... 127

Blue Indicator Lights ..................................... 127

ONBOARD DIAGNOSTIC SYSTEM —

OBD II ....................................................................128

Onboard Diagnostic System

(OBD II) Cybersecurity................................... 128

EMISSIONS INSPECTION AND

MAINTENANCE PROGRAMS...............................129

STARTING AND OPERATING

STARTING THE ENGINE —

GASOLINE ENGINE ..............................................130

Automatic Transmission ............................... 130

Tip Start Feature .......................................... 130

Keyless Enter ‘n Go™ — Ignition .................. 130

Normal Starting Using ENGINE

START/STOP Button ................................... 130

AutoPark — Rotary Shifter and 8-Speed

Transmission Only......................................... 131

Cold Weather Operation

(Below –22°F Or −30°C) ............................ 133

After Starting ................................................. 133

STARTING THE ENGINE — DIESEL ENGINE ......133

Automatic Transmission ............................... 134

Keyless Enter ‘n Go™ — Ignition .................. 134

Extreme Cold Weather.................................. 136

Normal Starting Procedure — Engine

Manifold Air Temperature Above

66°F (19°C).................................................. 136

21_DJD2_OM_EN_USC_t.book Page 4

5

Starting Procedure — Engine Manifold Air

Temperature 0°F To 66°F

(–18°C to 19°C) ........................................... 136

Starting Procedure — Engine Manifold Air

Temperature Below 0°F (-18°C) ................. 137

Starting Fluids ............................................... 138

NORMAL OPERATION — DIESEL ENGINE .........138

Cold Weather Precautions............................ 139

Engine Idling ................................................. 140

Noise .............................................................. 141

Stopping The Engine ..................................... 142

Idle Shutdown................................................ 142

Programmable Maximum Vehicle Speed .... 142

Operating Precautions .................................. 142

Cooling System Tips ...................................... 143

ENGINE BLOCK HEATER — IF EQUIPPED..........143

ENGINE BREAK-IN RECOMMENDATIONS —

GASOLINE ENGINE ..............................................144

ENGINE BREAK-IN RECOMMENDATIONS —

DIESEL ENGINE ....................................................144

PARKING BRAKE ................................................144

DIESEL EXHAUST BRAKE — ENGINE

BRAKING (IF EQUIPPED) ....................................146

AUTOMATIC TRANSMISSION ............................147

Ignition Park Interlock................................... 148

Brake/Transmission Shift Interlock (BTSI)

System .......................................................... 148

8-Speed Automatic Transmission —

If Equipped..................................................... 148

6-Speed Automatic Transmission —

If Equipped..................................................... 153

AUXILIARY SWITCHES — IF EQUIPPED............. 159

ACTIVE NOISE CANCELLATION.......................... 159

FOUR-WHEEL DRIVE OPERATION —

IF EQUIPPED ....................................................... 159

Electronically Shifted Transfer Case

(8-Speed Transmission) —

If Equipped .................................................... 159

Electronically Shifted Transfer Case

(6-Speed Transmission) —

If Equipped ................................................... 162

Manually Shifted Transfer Case —

If Equipped..................................................... 165

AIR SUSPENSION SYSTEM — IF EQUIPPED ..... 167

Description .................................................... 167

Air Suspension Modes .................................. 168

Instrument Cluster Display Messages......... 169

Operation ....................................................... 169

AXLE LOCKER SYSTEM — POWER WAGON

MODELS ONLY (IF EQUIPPED)........................... 169

STABILIZER/SWAY BAR SYSTEM — POWER

WAGON ONLY...................................................... 170

SAFE OFF-ROAD DRIVING —

POWER WAGON ONLY .......................................172

Off-Road Driving Tips And Vehicle

Characteristics ............................................ 172

Driving In Snow, Mud And Sand................... 173

Crossing Obstacles (Rocks And Other

High Points) ................................................... 174

Hill Climbing................................................... 175

Driving Through Water .................................. 176

Airing Down For Off-Road Driving................. 177

Vehicle Recovery........................................... 178

After Driving Off-Road ................................... 180

LIMITED-SLIP DIFFERENTIAL .............................180

WINCH USAGE — POWER WAGON ONLY

(IF EQUIPPED) .....................................................181

Things To Know Before Using Your

Winch ............................................................. 181

Understanding The Features Of Your

Winch ............................................................. 181

Winch Accessories ....................................... 182

Operating Your Winch .................................. 182

Rigging Techniques ...................................... 188

FUEL SAVER TECHNOLOGY —

GASOLINE ENGINE (IF EQUIPPED) ....................189

HYDRAULIC POWER STEERING.........................189

Power Steering Fluid Check ......................... 190

CRUISE CONTROL SYSTEMS —

IF EQUIPPED.........................................................190

Cruise Control ............................................... 190

Adaptive Cruise Control (ACC) ..................... 192

21_DJD2_OM_EN_USC_t.book Page 5

6

PARKSENSE FRONT/REAR PARK ASSIST —

IF EQUIPPED .......................................................201

ParkSense Sensors....................................... 202

ParkSense Warning Display.......................... 202

ParkSense Display ........................................ 202

Enabling And Disabling Front And/Or

Rear ParkSense............................................. 205

Service The ParkSense Front/Rear

Park Assist System........................................ 206

Cleaning The ParkSense System ................. 206

ParkSense System Usage Precautions........ 206

LANESENSE — IF EQUIPPED...............................207

LaneSense Operation ................................... 207

Turning LaneSense On Or Off....................... 208

LaneSense Warning Message...................... 208

Changing LaneSense Status ........................ 210

PARKVIEW REAR BACK UP CAMERA ...............210

AUX Camera — If Equipped .......................... 212

SURROUND VIEW CAMERA SYSTEM —

IF EQUIPPED.........................................................212

AUX Camera — If Equipped .......................... 218

ENGINE RUNAWAY — DIESEL ENGINE..............218

REFUELING THE VEHICLE — GASOLINE

ENGINE..................................................................219

Loose Fuel Filler Cap Message .................... 219

REFUELING THE VEHICLE — DIESEL

ENGINE ................................................................ 220

Diesel Exhaust Fluid...................................... 220

VEHICLE LOADING .............................................. 223

Gross Vehicle Weight Rating (GVWR) ......... 223

Payload .......................................................... 223

Gross Axle Weight Rating (GAWR)................ 223

Tire Size ......................................................... 223

Rim Size ......................................................... 223

Inflation Pressure.......................................... 223

Curb Weight ................................................... 223

Loading .......................................................... 224

TRAILER TOWING ............................................... 224

Common Towing Definitions......................... 224

Trailer Hitch Type and Maximum

Trailer Weight ................................................ 228

Trailer Towing Weights (Maximum

Trailer Weight Ratings) ................................. 228

Trailer And Tongue Weight............................ 229

Towing Requirements .................................. 229

Towing Tips ................................................... 235

SNOWPLOW ........................................................ 235

Before Plowing............................................... 235

Snowplow Prep Package Model

Availability...................................................... 236

Over The Road Operation With Snowplow

Attached......................................................... 236

Operating Tips ............................................... 236

General Maintenance ................................... 236

RECREATIONAL TOWING

(BEHIND MOTORHOME)......................................237

Towing This Vehicle Behind Another

Vehicle ........................................................... 237

Recreational Towing — Two-Wheel

Drive Models ................................................. 238

Recreational Towing — Four-Wheel

Drive Models ................................................. 238

DRIVING TIPS .......................................................241

Driving On Slippery Surfaces ....................... 241

Driving Through Water .................................. 241

Off-Road Driving Tips ................................... 242

MULTIMEDIA

UCONNECT SYSTEMS..........................................243

CYBERSECURITY..................................................243

UCONNECT SETTINGS .........................................244

Customer Programmable Features ............. 244

UCONNECT INTRODUCTION................................262

System Overview .......................................... 262

Safety And General Information................... 264

UCONNECT MODES .............................................265

Steering Wheel Audio Controls .................... 265

Radio Mode .................................................. 265

Media Mode ................................................. 273

Phone Mode ................................................. 275

21_DJD2_OM_EN_USC_t.book Page 6

7

RADIO OPERATION AND MOBILE

PHONES ................................................................286

Regulatory And Safety Information .............. 286

OFF-ROAD PAGES — IF EQUIPPED ....................286

Off-Road Pages Status Bar ........................... 287

Vehicle Dynamics .......................................... 287

Accessory Gauge ........................................... 288

Pitch & Roll .................................................... 288

Forward Facing Camera................................ 288

SAFETY

SAFETY FEATURES ..............................................289

Anti-Lock Brake System (ABS) ..................... 289

Electronic Brake Control (EBC) System ....... 290

AUXILIARY DRIVING SYSTEMS ..........................297

Blind Spot Monitoring (BSM) —

If Equipped .................................................... 297

Forward Collision Warning (FCW) With

Mitigation — If Equipped ............................... 303

Tire Pressure Monitoring System

(TPMS)............................................................ 305

OCCUPANT RESTRAINT SYSTEMS ....................312

Occupant Restraint Systems Features ....... 312

Important Safety Precautions....................... 312

Seat Belt Systems ........................................ 313

Supplemental Restraint Systems (SRS) ...... 321

Child Restraints ............................................ 329

SAFETY TIPS ........................................................ 346

Transporting Passengers.............................. 346

Transporting Pets ....................................... 346

Safety Checks You Should Make

Inside The Vehicle ........................................ 346

Periodic Safety Checks You Should Make

Outside The Vehicle ...................................... 348

Exhaust Gas .................................................. 349

Carbon Monoxide Warnings ......................... 349

IN CASE OF EMERGENCY

HAZARD WARNING FLASHERS ........................ 350

ASSIST AND SOS SYSTEM — IF EQUIPPED ..... 351

JACKING AND TIRE CHANGING ........................ 354

Preparations For Jacking .............................. 354

Jack Location................................................. 355

Removal Of Jack And Tools .......................... 355

Removing The Spare Tire.............................. 356

Jacking Instructions ...................................... 357

To Stow The Flat Or Spare ........................... 361

Reinstalling The Jack And Tools................... 362

Hub Caps/Wheel Covers — If Equipped....... 363

JUMP STARTING ................................................. 364

Preparations For Jump Start ........................ 364

Jump Starting Procedure .............................. 365

GEAR SELECTOR OVERRIDE.............................. 366

6–Speed Transmission ................................ 366

MANUAL PARK RELEASE ...................................367

8–Speed Transmission................................. 367

IF YOUR ENGINE OVERHEATS ...........................368

FREEING A STUCK VEHICLE ...............................369

TOWING A DISABLED VEHICLE..........................369

Two-Wheel Drive Models .............................. 371

Four-Wheel Drive Models ............................. 371

Emergency Tow Hooks —

If Equipped .................................................... 372

ENHANCED ACCIDENT RESPONSE SYSTEM

(EARS) ..................................................................372

EVENT DATA RECORDER (EDR).........................372

SERVICING AND MAINTENANCE

SCHEDULED SERVICING —

GASOLINE ENGINE ..............................................373

Maintenance Plan — Gasoline Engine......... 374

SCHEDULED SERVICING— DIESEL ENGINE......377

Oil Change Indicator System —

Cummins® Diesel ......................................... 378

Perform Service Indicator —

Cummins® Diesel ......................................... 378

Maintenance Plan — Cummins®

Diesel Engine ................................................ 379

21_DJD2_OM_EN_USC_t.book Page 7

8

ENGINE COMPARTMENT ....................................384

6.4L Engine ................................................... 384

6.7L Diesel Engine — Six-Speed

68RFE ........................................................... 385

6.7L Diesel Engine — Six-Speed

AS69RC HD.................................................... 386

Checking Oil Level ......................................... 387

Adding Washer Fluid ..................................... 387

Maintenance-Free Battery ........................... 387

Pressure Washing ......................................... 388

VEHICLE MAINTENANCE .....................................388

Engine Oil ...................................................... 388

Engine Oil Filter ............................................ 389

Engine Air Cleaner Filter .............................. 389

Air Conditioner Maintenance........................ 391

Accessory Drive Belt Inspection ................... 394

Draining Fuel/Water Separator Filter —

Diesel Engine ................................................ 395

Engine Mounted Fuel Filter

Replacement — Diesel Engine...................... 396

Underbody Mounted Fuel Filter

Replacement — Diesel Engine...................... 397

Priming If The Engine Has Run Out

Of Fuel — Diesel Engine ................................ 397

Intervention Regeneration Strategy —

Message Process Flow ................................. 398

Diesel Exhaust Fluid...................................... 399

Body Lubrication ........................................... 399

Windshield Wiper Blades ............................ 399

Exhaust System ............................................ 401

Cooling System ............................................. 402

Charge Air Cooler — Inter-Cooler ................. 405

Brake System ............................................... 405

Automatic Transmission ............................... 406

Rear Axle And 4x4 Front Driving Axle

Fluid Level .................................................. 408

Transfer Case ............................................... 409

Noise Control System Required

Maintenance & Warranty ............................. 409

FUSES ............................................................ 412

BULB REPLACEMENT.................................... 420

TIRES..................................................................... 427

Tire Safety Information ................................. 427

Tires — General Information......................... 432

Tire Types....................................................... 436

Spare Tires — If Equipped............................. 437

Wheel And Wheel Trim Care......................... 439

Snow Traction Devices ................................. 440

Tire Rotation Recommendations ................ 443

DEPARTMENT OF TRANSPORTATION

UNIFORM TIRE QUALITY GRADES ....................444

Treadwear...................................................... 444

Traction Grades............................................. 444

Temperature Grades..................................... 444

STORING THE VEHICLE .......................................445

BODYWORK..........................................................445

Protection From Atmospheric Agents .......... 445

Body And Underbody Maintenance ............. 445

Preserving The Bodywork ............................. 446

INTERIORS ...........................................................447

Seats And Fabric Parts ................................. 447

Plastic And Coated Parts .............................. 448

Leather Surfaces........................................... 449

Glass Surfaces ............................................. 449

TECHNICAL SPECIFICATIONS

VEHICLE IDENTIFICATION NUMBER (VIN) ........450

BRAKE SYSTEM ..................................................450

Hydraulic Brake Assist —

If Equipped .................................................... 450

WHEEL AND TIRE TORQUE

SPECIFICATIONS..................................................450

Torque Specifications ................................... 450

21_DJD2_OM_EN_USC_t.book Page 8

9

FUEL REQUIREMENTS —

GASOLINE ENGINE ..............................................451

6.4L Engine.................................................... 452

Reformulated Gasoline................................. 452

Materials Added To Fuel ............................... 452

Gasoline/Oxygenate Blends ......................... 452

Do Not Use E-85 In Non-Flex Fuel

Vehicles.......................................................... 452

CNG And LP Fuel System Modifications ...... 453

Methylcyclopentadienyl Manganese

Tricarbonyl (MMT) In Gasoline...................... 453

Fuel System Cautions ................................... 453

FUEL REQUIREMENTS – DIESEL ENGINE.........453

Fuel Specifications ....................................... 454

Biodiesel Fuel Requirements ....................... 454

FLUID CAPACITIES...............................................456

ENGINE FLUIDS AND LUBRICANTS ...................458

CHASSIS FLUIDS AND LUBRICANTS.................460

CUSTOMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE

FOR YOUR VEHICLE ............................................ 462

Prepare For The Appointment ...................... 462

Prepare A List ................................................ 462

Be Reasonable With Requests..................... 462

IF YOU NEED ASSISTANCE ................................ 462

FCA US LLC Customer Center....................... 462

FCA Canada Inc. Customer Center............... 462

Mexico............................................................ 463

Puerto Rico And US Virgin Islands................ 463

Customer Assistance For The Hearing

Or Speech Impaired

(TDD/TTY) ...................................................... 463

Service Contract ........................................... 463

WARRANTY INFORMATION ................................464

MOPAR® PARTS .................................................464

REPORTING SAFETY DEFECTS ..........................464

In The 50 United States And

Washington, D.C............................................ 464

In Canada ...................................................... 464

PUBLICATION ORDER FORMS ..........................465

GENERAL INFORMATION....................................465

21_DJD2_OM_EN_USC_t.book Page 9

10

INTRODUCTION

Dear Customer,

Congratulations on the purchase of your new Ram vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.

This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and maneuvers

differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the two-wheel drive version

of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited for a four-wheel drive vehicle.

Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering,

transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces. Your driving skills will improve with experience. When driving

off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome the natural laws of physics. Always observe federal, state, provincial

and local laws wherever you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or a collision

Ú page 241.

This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your

vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its

customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before

driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help ensure safe and

enjoyable operation of your vehicle.

This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the

text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content introduced

throughout the Owner’s Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”. All data contained in

this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles produced. For

this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information, contact an authorized

dealer.

When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians, genuine Mopar® parts, and care about your

satisfaction.

21_DJD2_OM_EN_USC_t.book Page 10

11

SYMBOLS KEY

If you do not read this entire Owner’s Manual, you may miss important

information. Observe all Cautions and Warnings.

VAN CONVERSIONS/CAMPERS

The New Vehicle Limited Warranty does not apply to body modifications or

special equipment installed by van conversion/camper manufacturers/body

builders. US residents refer to the Warranty Information, Section 2.1.C.

Canadian residents refer to the “What Is Not Covered” section of the Warranty

Information. Such equipment includes video monitors, DVD/Blu-Ray™,

heaters, stoves, refrigerators, etc. For warranty coverage and service on these

items, contact the applicable manufacturer.

CONSUMER INFORMATION — TRUCK-CAMPER LOADING

This information is provided in fulfillment of the requirement by the United

States Government, Department of Transportation, National Highway Traffic

Safety Administration, that “every manufacturer of trucks that are capable of

accommodating slide-in campers, manufactured on or after April 1, 1973 shall

provide... at the time of original purchase to the first person who purchases the

truck”... information on Truck Camper Loading.

A slide-in camper document is provided in your vehicle’s glove compartment

that contains your Vehicle Identification Number, truck model, cargo weight

rating, and the forward/rearward limit of a camper. To obtain additional

dimensional and technical specifications for your vehicle, please visit

https:/

/www.ramtrucks.com

.

Figure 1 illustrates the dimensions describing the forward and rearward limits

of the zone in which the Center of Gravity (CG) of a slide-in camper must be

located, to provide satisfactory vehicle handling and to prevent overload of the

front and rear axles.

Figure 2 illustrates a proper match between truck and camper.

WARNING!

These statements are against operating

procedures that could result in a collision, bodily

injury and/or death.

CAUTION!

These statements are against procedures that

could result in damage to your vehicle.

NOTE:

A suggestion which will improve installation,

operation, and reliability. If not followed, may

result in damage.

TIP:

General ideas/solutions/suggestions on easier

use of the product or functionality.

PAGE REFERENCE

ARROW

Follow this reference for additional information on

a particular feature.

FOOTNOTE

Supplementary and relevant information

pertaining to the topic.

1

21_DJD2_OM_EN_USC_t.book Page 11

12

NOTE:

The camper Center of Gravity falls within the specified zone.

A — Forward Limit of Camper CG

B — Rearward Limit of Camper CG

21_DJD2_OM_EN_USC_t.book Page 12

13

When the truck is used to carry a slide-in camper, the total cargo load of the

truck consists of the manufacturer’s camper weight figure, the weight of

installed additional camper equipment not included in the manufacturer’s

camper weight figure, the weight of camper cargo, and the weight of

passengers in the camper. The total cargo load should not exceed the truck’s

cargo weight rating and the camper’s CG should fall within the truck’s

recommended CG zone when installed.

Secure loose items to prevent weight shifts that could affect the balance of

your vehicle. When the truck camper is loaded, drive to a scale and weigh the

front and rear wheels separately, to determine axle loads. Individual axle loads

should not exceed either of the Gross Axle Weight Ratings (GAWR). The total of

the axle loads should not exceed the Gross Vehicle Weight Rating (GVWR). If

weight ratings are exceeded, move or remove items to get the total weight

below the ratings.

NOTE:

These ratings are also provided on the vehicle certification label located on the

driver’s side B-pillar. See

Ú page 223 for more information.

For any additional instructions, please contact your conversion/camper

manufacturer or an authorized dealer.

VEHICLE MODIFICATIONS/ALTERATIONS

SYMBOL GLOSSARY

Some car components have colored labels with symbols indicating

precautions to be observed when using this component. It is important to

follow all warnings when operating your vehicle. See below for the definition of

each symbol

Ú page 118.

NOTE:

Warning and Indicator lights are different based upon equipment options and

current vehicle status. Some telltales are optional and may not appear.

WARNING!

Any modifications or alterations to this vehicle could seriously affect its

roadworthiness and safety and may lead to a collision resulting in serious

injury or death.

Red Warning Lights

Seat Belt Reminder Warning Light

Ú page 120

Air Bag Warning Light

Ú page 118

Brake Warning Light

Ú page 118

Hood Open Warning Light

Ú page 120

Vehicle Security Warning Light

Ú page 121

1

21_DJD2_OM_EN_USC_t.book Page 13

14

Engine Coolant Temperature Warning Light

Ú page 120

Battery Charge Warning Light

Ú page 119

Oil Pressure Warning Light

Ú page 120

Oil Temperature Warning Light

Ú page 120

Electronic Throttle Control (ETC) Warning Light

Ú page 119

Trailer Brake Disconnected Warning Light

Ú page 120

Transmission Temperature Warning Light

Ú page 120

Door Open Warning Light

Ú page 119

Red Warning Lights

Yellow Warning Lights

Adaptive Cruise Control (ACC) Fault Warning Light

Ú page 121

Air Suspension Fault Warning Light

Ú page 121

Engine Check/Malfunction Indicator Warning Light (MIL)

Ú page 122

Electronic Stability Control (ESC) Active Warning Light

Ú page 121

Electronic Stability Control (ESC) OFF Warning Light

Ú page 121

LaneSense Warning Light

Ú page 122

Service LaneSense Warning Light

Ú page 123

Low Washer Fluid Warning Light

Ú page 122

21_DJD2_OM_EN_USC_t.book Page 14

15

Low Fuel Warning Light

Ú page 122

Low Coolant Level Warning Light

Ú page 122

Loose Fuel Filler Cap Warning Light

Ú page 122

Trailer Merge Assist Indicator Light

Ú page 124

Tire Pressure Monitoring System (TPMS) Warning Light

Ú page 123

Anti-Lock Brake System (ABS) Warning Light

Ú page 121

Rear Axle Locker Fault Indicator Light

Ú page 123

Service Forward Collision Warning (FCW) Light

Ú page 123

Yellow Warning Lights

Service 4WD Warning Light

Ú page 123

Cruise Control Fault Warning Light

Ú page 123

Sway Bar Fault Warning Light

Ú page 123

Yellow Indicator Lights

Forward Collision Warning (FCW) Off Indicator Light

Ú page 125

Air Suspension Payload Protection Indicator Light

Ú page 124

TOW/HAUL Indicator Light

Ú page 126

Cargo Light

Ú page 125

Yellow Warning Lights

1

21_DJD2_OM_EN_USC_t.book Page 15

16

Cold Ambient Derate Mode Indicator Light

Ú page 125

Diesel Exhaust Brake Indicator Light

Ú page 125

Sway Bar Indicator Light

Ú page 126

Snowplow Mode Indicator Light

Ú page 126

Air Suspension Alternate Trailer Height Indicator Light

Ú page 124

Air Suspension Bed Lowering Mode Indicator Light

Ú page 124

Yellow Indicator Lights

Air Suspension Ride Height Raising Indicator Light

Ú page 125

Air Suspension Ride Height Lowering Indicator Light

Ú page 125

Front And Rear Axle Lock Indicator Light

Ú page 125

Rear Axle Lock Indicator Light

Ú page 126

4WD Lock Indicator Light

Ú page 125

4WD Low Indicator Light

Ú page 125

Yellow Indicator Lights

21_DJD2_OM_EN_USC_t.book Page 16

17

4WD High Indicator Light

Ú page 125

NEUTRAL Indicator Light

Ú page 125

Low Diesel Exhaust Fluid (DEF) Indicator Light

Ú page 125

Wait To Start Light

Ú page 126

Water In Fuel Indicator Light

Ú page 126

Yellow Indicator Lights Green Indicator Lights

Adaptive Cruise Control (ACC) Set With Target Light

Ú page 126

Adaptive Cruise Control (ACC) Set With No Target Detected

Indicator Light

Ú page 126

Automatic Diesel Exhaust Brake Indicator Light

Ú page 126

ECO Mode Indicator Light

Ú page 126

Parking/Headlights On Indicator Light

Ú page 127

1

21_DJD2_OM_EN_USC_t.book Page 17

18

LaneSense Indicator Light

Ú page 127

Front Fog Indicator Light

Ú page 126

Turn Signal Indicator Lights

Ú page 127

Cruise Control Set Indicator Light

Ú page 126

Green Indicator Lights White Indicator Lights

Adaptive Cruise Control (ACC) Ready Light

Ú page 127

Cruise Control Ready Indicator Light

Ú page 127

Hill Descent Control (HDC) Indicator Light

Ú page 127

LaneSense Indicator Light

Ú page 127

Blue Indicator Lights

High Beam Indicator Light

Ú page 127

21_DJD2_OM_EN_USC_t.book Page 18

Page is loading ...

RAM 3500 Owner's manual

This manual is also suitable for

RAM 3500 Owner's manual

Related papers

Other documents