TROUBLE SHOOTING CHART
0ROBLEM #AUSE 3OLUTION&OLLOWSERVICEINSTRUCTIONS
6ALVEWILLNOTPASSWATER (OTANDCOLDWATERNOTTURNEDON 4URNONBOTHSUPPLIES6ALVEWILLNOTOPERATE
UNLESSBOTH(/4AND#/,$WATERPRESSUREIS
TURNEDON
6ALVELEAKSWHENSHUTOFF (OTANDCOLDWASHERSAREWORNORFOREIGN
MATTERSOLDERCHIPSETCAREBETWEENWASHERS
ANDSEATSURFACES
2EPLACE(OTAND#OLDWASHERSINSPECTTOP
SURFACEONHOTANDCOLDSEATSANDREPLACEIF
NECESSARY
4EMPERATURECONTROLHANDLEISTURNEDFROM
COLDTOHOTORHOTBACKTOCOLDANDVOLUME
FROMSPOUTORHEADISNOTCONSTANT
0RESSUREBALANCINGPISTONHOUSEDINSPINDLE
ASSEMBLYISBLOCKEDFROMFREEMOVEMENTBY
FOREIGNMATTER
7ITHVALVEOPENHALFWAYREMOVEHANDLEAND
TAPSPINDLEWITHPLASTICHAMMER)FPROBLEM
NOTSOLVEDREMOVESPINDLEASSEMBLYCOM
PLETELYANDTAPHANDLEAGAINSTSOLIDOBJECTTO
FREEPISTON3OAKINGINHOUSEHOLDVINEGARWILL
HELPFREEFOREIGNMATTER
6ALVEDELIVERSSUFlCIENTQUANTITYOFCOLDBUT
LITTLEHOTORTHEREVERSEOFTHIS
3AMEASABOVE 3AMEASABOVE
4EMPERATUREVARIESWITHOUTMOVINGHANDLE 3AMEASABOVE 3AMEASABOVE
6ALVEDELIVERYTEMPERATUREREDUCESGRADUALLY
DURINGUSEMUSTBETURNEDONTOHOTTERPOSI
TIONSTOMAINTAINCONSTANTTEMPERATURE
/VERDRAWONHOTWATERSUPPLYIERUNNING
OUTOFHOTWATER
2EDUCEMAXIMUMmOWBYUSINGVOLUME
CONTROLADJUSTMENTONVALVEORSHOWERHEAD
4HISWILLALLOWLONGERPERIODOFUSEBEFORE
OVERDRAWINGHOTWATERSUPPLY
6ALVEDELIVERSHOTWATERWHENINITIALLYOPENED
ANDWATERTURNSCOLDERWHENTHEHANDLEIS
ROTATEDINACOUNTERCLOCKWISEDIRECTION
6ALVEISPIPEDINCORRECTLYIETHEHOTSUPPLYIS
PIPEDTOTHECOLDINLETTOTHEVALVEANDTHECOLD
SUPPLYISPIPEDTOTHEHOTINLETOFTHEVALVE
)FPIPINGISACCESSIBLECORRECTPIPINGCONNEC
TIONSTOTHEVALVE)FPIPINGISNOTACCESSIBLE
CONTACTFACTORYTOORDERAREVERSESEATAND
TOOL4+)4/LDERINSTALLATIONSMAYREQUIRE
REPLACEMENTOFTHEHOTSEAT4ASWELL
)NTUBSHOWERVALVESWHENDIVERTERISSETIN
SHOWERPOSITIONATRICKLEOFWATERRUNSFROM
TUBSPOUT
!DESIGNFUNCTIONOFTHISVALVEISTOALLOW
ATRICKLEOFWATERFROMTHETUBSPOUTWHEN
DIVERTERISSETFORSHOWERPOSITION4HISTRICKLEOF
WATERISNECESSARYTOENSURESAFEOPERATIONIN
THATTHEVALVEWILLBESHUTOFFATMAINHANDLE
AND./4WITHDIVERTERHANDLE
42/5",%3(//4).'#(!24
3HUTOFFWATERSUPPLYTOVALVE
2EMOVEHANDLEPLUGBUTTON4AND
HANDLE4
2EMOVEDIAL;4!"#=ANDESCUTCH
EON4BYREMOVINGESCUTCHEON
SCREWS42EMOVEALLREMAININGTRIM
/PENVALVETOABOUTWARMPOSITION
ANDUNSCREWCAP4!7ARNING
&AILURETODOTHISWILLDAMAGECAPAND
SPINDLE3PINDLEASSEMBLY4!WILL
BEREMOVEDWITHCAP,EAVEPACKING
NUT4INPLACEWHILEUNSCREWING
CAPTOAVOIDDISTORTION
/RDINARYSERVICETOELIMINATEDRIP
PINGORNOTSHUTTINGOFFREQUIRESONLY
THEREPLACEMENTOFPARTSSUPPLIEDIN
WASHERANDGASKETKIT4!(OLD
SPINDLEWITH4HANDLEWHILE
REMOVINGHOTWASHERSCREWANDCOLD
WASHERRETAINERREMOVERETAINERWITH
CHANNELLOCKPLIERS
)NSPECTTOPSURFACESOFHOTANDCOLD
SEATSANDREPLACEIFNECESSARY)MPOR
TANT7HENREPLACINGHOTANDCOLD
SEATSALWAYSREPLACEBOTHSEATS%VENIF
ONLYONESEATAPPEARSWORNBOTHSEATS
MUSTBEREPLACED5SEPART.O4!
!FTERLONGYEARSOFSERVICEIFSPINDLE
ISVERYLOOSEINCOLDSEATREPLACEWITH
PARTNO4!5SESEATREMOVALTOOL
;4!"=FORREMOVALANDREPLACE
MENTOF4!)FSEATSAREDIFlCULT
TOREMOVEANDTOOLSHIFTSDAMAGING
NOTCHESRELOCATETOOLINSECONDPOSI
TIONOFNOTCHES4IGHTENBOTHSEATSTO
FOOTPOUNDSOFTORQUE
4HEPERFORATEDENDOFTHE4!
SPINDLEASSEMBLYHOUSESTHEBALANCING
PISTONWHICHISTHEHEARTOFTHISPRES
SUREBALANCINGVALVE4HEPISTONSHOULD
BEFREETOMOVEBACKANDFORTHAND
SHOULDCLICKWHENTHESPINDLEASSEMBLY
ISSHAKEN)FDEPOSITSBLOCKTHISACTION
TAPTHEHANDLEENDOFTHESPINDLE
AGAINSTASOLIDOBJECTTOFREETHEPISTON
3OAKINGINHOUSEHOLDVINEGARWILL
HELPFREEFOREIGNMATTER)FTHISDOES
NOTFREEPISTONREPLACE4!SPINDLE
ASSEMBLY$/./44!-0%27)4(
0%2&/2!4%$#9,).$%2/.4(%
30).$,%!33%-",9/2!44%-04
2%-/6!,/&4(%0)34/.
2EASSEMBLEREVERSINGABOVEPRO
CEDUREBESURESPINDLEASSEMBLYIS
DRAWNCLOSETOTHECAPBEFORESCREW
INGCAPBACKINTOVALVE7!2.).'
&!),52%4/$/4()37),,$!-!'%
#!0!.$30).$,%
53%/.,939--/.3'%.5).%2%0!)2
0!243&!),52%4/$/3/7),,6/)$
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/0%2!4)/./&9/526!,6%
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0ROBLEM #AUSE 3OLUTION&OLLOWSERVICEINSTRUCTIONS
6ALVEWILLNOTPASSWATER (OTANDCOLDWATERNOTTURNEDON 4URNONBOTHSUPPLIES6ALVEWILLNOTOPERATE
UNLESSBOTH(/4AND#/,$WATERPRESSUREIS
TURNEDON
6ALVELEAKSWHENSHUTOFF (OTANDCOLDWASHERSAREWORNORFOREIGN
MATTERSOLDERCHIPSETCAREBETWEENWASHERS
ANDSEATSURFACES
2EPLACE(OTAND#OLDWASHERSINSPECTTOP
SURFACEONHOTANDCOLDSEATSANDREPLACEIF
NECESSARY
4EMPERATURECONTROLHANDLEISTURNEDFROM
COLDTOHOTORHOTBACKTOCOLDANDVOLUME
FROMSPOUTORHEADISNOTCONSTANT
0RESSUREBALANCINGPISTONHOUSEDINSPINDLE
ASSEMBLYISBLOCKEDFROMFREEMOVEMENTBY
FOREIGNMATTER
7ITHVALVEOPENHALFWAYREMOVEHANDLEAND
TAPSPINDLEWITHPLASTICHAMMER)FPROBLEM
NOTSOLVEDREMOVESPINDLEASSEMBLYCOM
PLETELYANDTAPHANDLEAGAINSTSOLIDOBJECTTO
FREEPISTON3OAKINGINHOUSEHOLDVINEGARWILL
HELPFREEFOREIGNMATTER
6ALVEDELIVERSSUFlCIENTQUANTITYOFCOLDBUT
LITTLEHOTORTHEREVERSEOFTHIS
3AMEASABOVE 3AMEASABOVE
4EMPERATUREVARIESWITHOUTMOVINGHANDLE 3AMEASABOVE 3AMEASABOVE
6ALVEDELIVERYTEMPERATUREREDUCESGRADUALLY
DURINGUSEMUSTBETURNEDONTOHOTTERPOSI
TIONSTOMAINTAINCONSTANTTEMPERATURE
/VERDRAWONHOTWATERSUPPLYIERUNNING
OUTOFHOTWATER
2EDUCEMAXIMUMmOWBYUSINGVOLUME
CONTROLADJUSTMENTONVALVEORSHOWERHEAD
4HISWILLALLOWLONGERPERIODOFUSEBEFORE
OVERDRAWINGHOTWATERSUPPLY
6ALVEDELIVERSHOTWATERWHENINITIALLYOPENED
ANDWATERTURNSCOLDERWHENTHEHANDLEIS
ROTATEDINACOUNTERCLOCKWISEDIRECTION
6ALVEISPIPEDINCORRECTLYIETHEHOTSUPPLYIS
PIPEDTOTHECOLDINLETTOTHEVALVEANDTHECOLD
SUPPLYISPIPEDTOTHEHOTINLETOFTHEVALVE
)FPIPINGISACCESSIBLECORRECTPIPINGCONNEC
TIONSTOTHEVALVE)FPIPINGISNOTACCESSIBLE
CONTACTFACTORYTOORDERAREVERSESEATAND
TOOL4+)4/LDERINSTALLATIONSMAYREQUIRE
REPLACEMENTOFTHEHOTSEAT4ASWELL
)NTUBSHOWERVALVESWHENDIVERTERISSETIN
SHOWERPOSITIONATRICKLEOFWATERRUNSFROM
TUBSPOUT
!DESIGNFUNCTIONOFTHISVALVEISTOALLOW
ATRICKLEOFWATERFROMTHETUBSPOUTWHEN
DIVERTERISSETFORSHOWERPOSITION4HISTRICKLEOF
WATERISNECESSARYTOENSURESAFEOPERATIONIN
THATTHEVALVEWILLBESHUTOFFATMAINHANDLE
AND./4WITHDIVERTERHANDLE
42/5",%3(//4).'#(!24
3HUTOFFWATERSUPPLYTOVALVE
2EMOVEHANDLEPLUGBUTTON4AND
HANDLE4
2EMOVEDIAL;4!"#=ANDESCUTCH
EON4BYREMOVINGESCUTCHEON
SCREWS42EMOVEALLREMAININGTRIM
/PENVALVETOABOUTWARMPOSITION
ANDUNSCREWCAP4!7ARNING
&AILURETODOTHISWILLDAMAGECAPAND
SPINDLE3PINDLEASSEMBLY4!WILL
BEREMOVEDWITHCAP,EAVEPACKING
NUT4INPLACEWHILEUNSCREWING
CAPTOAVOIDDISTORTION
/RDINARYSERVICETOELIMINATEDRIP
PINGORNOTSHUTTINGOFFREQUIRESONLY
THEREPLACEMENTOFPARTSSUPPLIEDIN
WASHERANDGASKETKIT4!(OLD
SPINDLEWITH4HANDLEWHILE
REMOVINGHOTWASHERSCREWANDCOLD
WASHERRETAINERREMOVERETAINERWITH
CHANNELLOCKPLIERS
)NSPECTTOPSURFACESOFHOTANDCOLD
SEATSANDREPLACEIFNECESSARY)MPOR
TANT7HENREPLACINGHOTANDCOLD
SEATSALWAYSREPLACEBOTHSEATS%VENIF
ONLYONESEATAPPEARSWORNBOTHSEATS
MUSTBEREPLACED5SEPART.O4!
!FTERLONGYEARSOFSERVICEIFSPINDLE
ISVERYLOOSEINCOLDSEATREPLACEWITH
PARTNO4!5SESEATREMOVALTOOL
;4!"=FORREMOVALANDREPLACE
MENTOF4!)FSEATSAREDIFlCULT
TOREMOVEANDTOOLSHIFTSDAMAGING
NOTCHESRELOCATETOOLINSECONDPOSI
TIONOFNOTCHES4IGHTENBOTHSEATSTO
FOOTPOUNDSOFTORQUE
4HEPERFORATEDENDOFTHE4!
SPINDLEASSEMBLYHOUSESTHEBALANCING
PISTONWHICHISTHEHEARTOFTHISPRES
SUREBALANCINGVALVE4HEPISTONSHOULD
BEFREETOMOVEBACKANDFORTHAND
SHOULDCLICKWHENTHESPINDLEASSEMBLY
ISSHAKEN)FDEPOSITSBLOCKTHISACTION
TAPTHEHANDLEENDOFTHESPINDLE
AGAINSTASOLIDOBJECTTOFREETHEPISTON
3OAKINGINHOUSEHOLDVINEGARWILL
HELPFREEFOREIGNMATTER)FTHISDOES
NOTFREEPISTONREPLACE4!SPINDLE
ASSEMBLY$/./44!-0%27)4(
0%2&/2!4%$#9,).$%2/.4(%
30).$,%!33%-",9/2!44%-04
2%-/6!,/&4(%0)34/.
2EASSEMBLEREVERSINGABOVEPRO
CEDUREBESURESPINDLEASSEMBLYIS
DRAWNCLOSETOTHECAPBEFORESCREW
INGCAPBACKINTOVALVE7!2.).'
&!),52%4/$/4()37),,$!-!'%
#!0!.$30).$,%
53%/.,939--/.3'%.5).%2%0!)2
0!243&!),52%4/$/3/7),,6/)$
!,,7!22!.4)%3!.$)-0!)202/0%2
/0%2!4)/./&9/526!,6%
4%-042/,
¤
3%2)%33%26)#%).3425#4)/.3
SERVICE
Symmons Industries, Inc. ■ 31 Brooks Drive ■ Braintree, MA 02184
(800) 796-6667, (781) 848-2250 ■ Fax (800) 961-9621, (781) 843-3849
Website: www.symmons.com ■ Email: cus tom ers erv ice @sy mmo ns. com
© 2008 Symmons Industries, Inc. Printed in U.S.A. ■ ZV-89 ■ 061108