ProFlo PF9812WH, PF9800WH, PF9803WH, PF9810WH Installation guide

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© 2016 Ferguson Enterprises, Inc. All Rights Reserved
234913 0716
Distributed Exclusively by Ferguson and Wolseley Canada
Remove Old Toilet
1. Shut off water supply line to toilet. Flush toilet and
remove all water from the bowl and tank. Use a
sponge to absorb the water.
2. Disconnect the water supply from the tank.
3. Remove tank from bowl, use screwdriver and
adjustable wrench or socket wrench. Loosen toilet
bowl flange nuts under caps.
4. Remove old bowl by carefully lifting it off the floor.
Clean flange and plug drain with a rag to prevent
sewer gas from escaping.
Install New Toilet
1. If new installation, install a toilet flange into waste
line per flange instructions. Make sure you have
the correct rough in to match your new toilet.
2. Remove the rag from the drain. Install the closet
bolts and washers.
3. Turn the bowl upside down and place it on the flattened
carton box to prevent damage.
4. Install a wax ring evenly around the bowl flange, (horn).
5. Gently lower the
bowl onto the flange
making sure the
flange bolts protrude
through the toilet
openings on the foot.
6. Apply pressure evenly
and rock the bowl
from side-to-side
and front-to-back
until it is firmly on
the floor.
7. Secure the toilet
by first installing
the bolt cap
base, then T-bolt
washer & nut
on each side of
the toilet foot,
tighten evenly
alternating from
side to side until the toilet is secure.
8. Cut any excess closet bolt thread above the nut by
using a hacksaw before snapping on the bolt caps
Preparing the Toilet Tank to Install
To make room for inserting the brass tank connection
bolts, disassemble the flush valve barrel by rotating
counter-clockwise, then re-assemble the barrel after
tank is connected.
9. Place the coupling
gasket around the
flush valve threads
on the tank bottom.
Place the tank
connection rubber
gaskets onto the
brass bolts. Make
sure the gasket seats
firmly. Insert both
bolts from the inside into the tank connection holes.
10.Attached the brass washers and nuts to the brass
bolts on the underside of the bowl rim. While
pressing down on the top of the tank, tighten the
nuts alternately until the tank comes in contact
with the front and back of the toilet bowl tank bars,
achieving a china to china contact.
CAUTION: DO NOT overtighten nuts more than required
for a snug fit. DO NOT spin bolts inside tank with a
screwdriver.
11. Connect the water supply to the ballcock.
Only hand tighten the supply line. DO NOT USE
CHANNEL LOCKS.
CAUTION: Do NOT use cone washer with a plastic
supply line.
CAUTION: If connection leaks after hand tightening,
replace the supply line. Do NOT use any type of sealant
on the water supply connections.
CAUTION: Use of plumber’s putty, pipe dope or any
other sealant on the fittings will VOID the warranty
12. Turn on water, flush, and check for leaks. Adjust
ballcock to proper water line height as noted on the
flush valve tube.
13. Gently place the tank lid cover on to of the tank.
Install the toilet seat and cover per manufacturers
instructions. (Sold Seperately)
A
Flange Bolts
Flange
Recommended
tools & materials
A. Screwdriver
B. Wrench
C. Marker
D. Sponge
E. Ratchet
F. Tape Measure
G. Level
H. Hacksaw
I. Drill
J. Putty Knife
K. Wax Seal
L. Closet Bolts
M. Water Supply &
Stop Valve
N. Toilet Seat
A
B
C
D
E
F
G
H
I
J
K
L
M
N
Installation Instructions
PF9800 Series UHET Toilet
Bowl And Tank With 0.8 GPF
CAUTION
Product is fragile. To avoid breakage and
possible injury handle with care!
Always check components for damage and
tightness before installation.
Horn
© 2016 Ferguson Enterprises, Inc. All Rights Reserved
234913 0716
Distributed Exclusively by Ferguson and Wolseley Canada
Warranty
WHAT IS COVERED?
Ferguson Enterprises, Inc. “Ferguson” or the
“Company” warrants its products to be free from
defects in material and workmanship under normal use
and service FOR A PERIOD OF ONE (1) YEAR FROM
THE DATE OF INSTALLATION.
WHAT IS NOT COVERED?
The warranty set forth in paragraph 1 does not cover
installation or any other labor charges and does not
apply to products which have been damaged as a result
of any accident, abuse, improper installation
or maintenance, or modification of original plumbing
product. The warranty of such products is limited to
the warranty extended to Ferguson by the product
manufacturer. Finally, FERGUSON SHALL NOT BE
RESPONSIBLE OR LIABLE FOR ANY FAILURE OR
DAMAGE TO THIS PRODUCT OR ANY COMPONENT
THEREOF CAUSED BY THE USE OF ABRASIVE
CLEANERS.
HOW TO OBTAIN WARRANTY SERVICE
The purchaser should contact their local Ferguson
location, installing contractor or builder from whom
the product was purchased or upon written request
addressed to Ferguson Enterprises, Inc., 12500
Jefferson Avenue, Newport News, VA 23602, Attention
Consumer Affairs. Any shipping charges, associated
with warranty service, must be prepaid
by the consumer. In all cases, proof of purchase will be
required. Call PROFLO customer service at
800-221-3379 for customer service, defective issues
and technical inquiries.
LIMITATIONS OF IMPLIED WARRANTY AND
DISCLAIMER OF CONSEQUENTIAL OR INCIDENTAL
DAMAGES FERGUSON DISCLAIMS ANY
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES AND DISCLAIMS ALL EXPRESS OR
IMPLIED WARRANTIES, INCLUDING THOSE
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, AS SET FORTH ABOVE.
IMPLIED WARRANTIES OF THE PRODUCTS AND
PRODUCT COMPONENTS SET FORTH IN PARAGRAPH
1 ABOVE ARE LIMITED TO THE DURATIONS OF
THE RESPECTIVE WARRANTY. Some states do not allow
the exclusion or limitation of incidental or consequential
damages or limitations on how long an implied
warranty lasts, so the above limitations may not apply
to you. This warranty gives you specific legal rights and
you may also have other rights, which vary from state
to state.
Care & Maintenance
Inspect the fixture frequently after installation
to make sure no leaks develop.
• DO NOT use abrasive powder or liquid cleaners
which can damage the product surface.
Over tightening of lock nut or coupling nut
could result in breakage and flooding.
• DO NOT use cone washer with plastic supply
line.
• DO NOT use pipe dope or other silicon based
materials to tighten supply coupling nut.
CAUTION
Product is fragile. To avoid breakage and
possible injury handle with care!
WARNING
DO NOT USE IN-TANK TOILET
BOWL CLEANERS CONTAINING
BLEACH OR CHLORINE!
1. Result in damage to tank components and
may cause flooding and property damage.
2. Void PROFLO Fixtures Limited Warranty.
Installation Instructions
PF9800 Series UHET Toilet
Bowl And Tank With 0.8 GPF
Adjustable
Rod
Float Cup
Fill valve body
Triangle Gasket
Plastic Seal
Hexagon Seal
Rubber Seal
Troubleshoot
Problem Reason Reason
Fill Valve will not fill!
Fill Valve will not shut off!
Leakage!
Poor Flush!
Water supply is closed?
Float is stuck?
Drain Guards are stuck?
Turn on water at the angle stop valve.
Loosen fill valve nut and turn the fill valve away from the back of the tank.
Clean drain guards in base of fill valve from debris.
Water supply continues to run?
Float is stuck?
Flushvalve piston is stuck open?
Turn of water at the angle stop valve and clean inside fill valve.
Loosen fill valve nut and turn the fill valve away from the back of the tank.
Debris in water may affecting the valve, remove, clean, reassemble.
Check the flushvalve nut is tightened and into place.
Check the fillvalve nut is tightened and into place.
Check the gasket under the flushvalve is centered and tightened into place.
Flushvalve nut is loose?
Fillvalve nut is loose?
Check flushvalve gasket?
Water level is not set to proper height?
Low water pressure?
Obstruction in bowl?
Short flush?
See “Adjusting the Toilet Tank” on page 2
Make sure the minimum water pressure is 20 psi.
Plunger the bowl and clean the drainline as necessary.
Make sure the cable from the flush lever is not distorted.
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