Epson TM-P80 Series Technical Reference

Brand: Epson

Model: TM-P80 Series

Category: POS/mobile printers

Type: Technical Reference

Technical Reference Guide

Describes features of the product.

Describes setup and installation of the product.

Describes advanced usage methods for the product.

Describes how to control the printer and necessary

information when you develop applications.

Describes how to handle the product.

Describes general specications, initial software settings,

and character code tables.

M00067310

Rev. J

Product Overview

Setup

Advanced Usage

Application Development Information

Handling

Appendix

Cautions

• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by

any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written

permission of Seiko Epson Corporation.

• The contents of this document are subject to change without notice. Please contact us for the latest

information.

• While every precaution has been taken in the preparation of this document, Seiko Epson Corporation

assumes no responsibility for errors or omissions.

• Neither is any liability assumed for damages resulting from the use of the information contained herein.

• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third

parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of:

accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this

product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and

maintenance instructions.

• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any

options or any consumable products other than those designated as Original Epson Products or Epson

Approved Products by Seiko Epson Corporation.

Trademarks

EPSON is a registered trademark of Seiko Epson Corporation.

Exceed Your Vision and ESC/POS are registered trademarks or trademarks of Seiko Epson Corporation.

Microsoft

and Windows

are registered trademarks of Microsoft Corporation in the United States and/or other

countries.

Wi-Fi

, WPA™, and WPA2™ are either registered trademarks or trademarks of Wi-Fi Alliance

The Bluetooth

word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of

such marks by Seiko Epson Corporation is under license.

IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

Apple, Apple TV, Apple Watch, iPad, iPad Air, iPad Pro, iPhone, and Lightning are trademarks of Apple Inc.,

registered in the U.S. and other countries. tvOS is a trademark of Apple Inc.

QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries.

Android™ is a trademark of Google LLC.

Google Play and the Google Play logo are trademarks of Google LLC.

All other trademarks are the property of their respective owners and used for identification purpose only.

ESC/POS

Command System

Epson ESC/POS is a proprietary POS printer command system that includes patented or patent-pending

commands. ESC/POS is compatible with most Epson POS printers and displays.

ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises a

set of highly functional and efficient commands and also offers the flexibility to easily make future upgrades.

For Safety

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the following

carefully before handling the product.

Safety Precautions

DANGER

Dangers must be observed carefully to avoid serious injury or death.

WARNING

You must follow warnings carefully to avoid serious bodily injury.

CAUTION

Provides information that must be observed to prevent damage to the equipment or loss of data.

• Possibility of sustaining physical injuries.

• Possibility of causing physical damage.

• Possibility of causing information loss.

Provides information that must be observed to avoid damage to your equipment or a malfunc-

tion.

Provides important information and useful tips.

DANGER

Do not use or charge this product in high temperature places (60°C {140°F} or higher). Further-

more, do not leave or store this product in places that are 60°C {140°F} or higher. Doing so could

lead to heat, smoke, ruptures, fire, or leaks. Be sure to use within the limits of the environmental

temperature conditions.

Safety Precautions on the Rechargeable Battery Pack

Transportation of the Battery

In transportation of the battery, make sure to follow the latest UN recommendations.

WARNING

Do not use this product in a location with volatile substances such as alcohol or paint thinner, or

near fire. Doing so may cause electric shock or fire.

Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise.

Continued use may lead to fire. Immediately unplug the equipment and contact qualified service

personnel.

Never attempt to repair this product yourself. Improper repair work can be dangerous.

Never disassemble or modify this product. Tampering with this product may result in injury or

fire.

Be sure to use the dedicated AC adapter, Epson PS-11. Connection to an improper power supply

may cause fire.

Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may lead to

fire.

If water or other liquid spills into this equipment, do not continue to use it. Continued use may

lead to fire. Unplug the equipment immediately and contact qualified service personnel.

Do not use this product in an environment where flammable gas or explosive gas may exist. Do

not use aerosol sprayers containing flammable gas inside or around this product. Doing so may

cause fire.

Do not connect cables in ways other than those mentioned in this manual. Different connections

may cause equipment damage and burning.

Do not touch the areas inside the product other than those mentioned in this manual. Doing so

may cause electric shock or burns.

CAUTION

Be careful not to drop this product. The product may break or cause injury if it is dropped.

Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may

cause equipment damage or fire.

Do not place heavy objects on top of this product. Never stand or lean on this product. Equip-

ment may fall or collapse, causing breakage and possible injury.

To ensure safety, unplug this product before leaving it unused for an extended period.

Before moving the product, unplug it and unplug all cables connected to it.

Take care not to injure your fingers on the manualcutter

• When you remove printed paper

• When you perform other operations such as loading/replacing roll paper

DANGER

If any liquid from the battery gets into your eyes, promptly wash it out with clean water for more

than 10 minutes and consult your doctor at once. If you do not, the liquid may cause loss of eye-

sight.

Never disassemble or modify the battery pack. This may cause fire, explosion, leakage, overheat-

ing or damage.

Do not expose the battery to fire or heat it. This may cause fire, explosion, leakage, overheating or

damage.

WARNING

Keep the battery pack away from fire or flame if it produces a strange odor or leakage. Otherwise

fire or explosion may occur.

Should any battery liquid get on skin or clothing, promptly wash it off with clean water. If you do

not, the liquid may damage your skin.

Do not expose the battery to water. Do not allow water to contact the terminals. This may cause

fire, overheating, or electric shock.

Safety Precautions for Wireless connection

WARNING

In airplanes, follow the instructions from the airline. Turn off wireless devices during takeoff and

landing according to the in-flight announcement.

Do not use the product near medical equipment or in medical institutions. Radio waves may

affect artificial cardiac pacemakers or other medical electrical equipment.

Keep the product 22cm {8.66”} or more away from the location of an artificial cardiac pacemaker.

Otherwise, radio waves may affect operation of the pacemaker.

Do not use the product near automatic control equipment such as automatic doors and fire

alarms. Doing so may cause malfunction due to radio waves, resulting in an accident.

• Even after data transfer from the host computer is already finished, data may remain in the

buffer in the printer. When wireless connection is terminated, data remaining in the buffer

may be discarded. Before printing or terminating a wireless connection, make sure that the

transmitted data has been printed completely by checking the print job status or by checking

another way.

• For Bluetooth

interface models, when the wireless connection is ended while the printer is

offline, reconnection may not be possible. In such case, remove the cause of offline and recon-

nect it.

• For Bluetooth interface models, if you establish a radio connection between the host computer

and the printer each time you start printing instead of maintaining the connection, it may take

a while between the time you send a print job and the time that the printer actually starts

printing. This happens because connecting the host computer and the printer requires some

time. The time required for connection depends on the operating environment.

Restriction of Use

When this product is used for applications requiring high reliability/safety, such as transportation devices

related to aviation, rail, marine, automotive; disaster prevention devices; various safety devices; or functional/

precision devices, etc., you should use this product only after giving consideration to including fail-safes and

redundancies into your design to maintain safety and total system reliability. Because this product was not

intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main

communication equipment, nuclear power control equipment, or medical equipment related to direct medical

care, etc., please make your own judgement on this product's suitability after a full evaluation.

Note about interference

• This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accor-

dance with the instruction manual, may cause harmful interference to radio communications.

• If this equipment does cause harmful interference to radio or television reception, which can be determined

by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more

of the following measures:

− Reorient or relocate the receiving antenna for the radio/TV.

− Increase the separation between the equipment and the radio/TV.

− Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

− Consult your dealer or an experienced radio/TV technician for help.

• Never disassemble or modify this product

• Seiko Epson Corporation shall not be liable for interference to radio/TV resulting from changes or modifica-

tions to this product not expressly approved by Seiko Epson Corporation.

About this Manual

Aim of the Manual

This manual was created to provide information on the development, design, and installation of POS systems

and the development and design of printer applications for developers.

Manual Content

The manual is made up of the following sections:

Chapter 1

Product Overview

Chapter 2

Setup

Chapter 3

Advanced Usage

Chapter 4

Application Development Information

Chapter 5

Handling

Appendix

Product Specifications

Specifications of Interfaces and Connectors

Character Code Tables

This manual covers two models of the TM-P80; manualcutter model and autocutter model.

The illustrations of the printer used in this manual are for the manualcutter model, unless other-

wise specified.

Contents

Q For Safety..................................................................................................................................3

Key to Symbols.................................................................................................................................................................... 3

Safety Precautions .............................................................................................................................................................3

Safety Precautions on the Rechargeable Battery Pack.........................................................................................4

Safety Precautions for Wireless connection.............................................................................................................. 5

Q Restriction of Use ....................................................................................................................6

Q Note about interference ........................................................................................................6

Q About this Manual ..................................................................................................................7

Aim of the Manual ............................................................................................................................................................. 7

Manual Content.................................................................................................................................................................. 7

Q Contents....................................................................................................................................9

Product Overview ..........................................................................................13

Q Features ................................................................................................................................. 13

Q Product Configurations ...................................................................................................... 15

Cutter types........................................................................................................................................................................15

Interfaces.............................................................................................................................................................................15

NFC Tag ................................................................................................................................................................................16

Accessories .........................................................................................................................................................................16

Q Part Names and Functions ................................................................................................. 17

Control Panel .....................................................................................................................................................................18

Online and Offline............................................................................................................................................................20

Q Power Functions................................................................................................................... 21

Auto-Power Off .................................................................................................................................................................21

Battery Charge Modes....................................................................................................................................................21

Q Operation Mode When Battery is Low ............................................................................. 22

Mode 1 .................................................................................................................................................................................23

Mode 2 .................................................................................................................................................................................24

Q Column emulation mode.................................................................................................... 25

Q Error Status............................................................................................................................ 26

Automatically Recoverable Errors ..............................................................................................................................26

Recoverable Error.............................................................................................................................................................26

Unrecoverable Errors ......................................................................................................................................................27

Q NV Memory (Non-Volatile Memory)................................................................................. 28

NV Graphics Memory......................................................................................................................................................28

User NV Memory ..............................................................................................................................................................28

Customized Values and Memory Switches.............................................................................................................28

User-defined Page ...........................................................................................................................................................28

Maintenance Counter.....................................................................................................................................................29

Q Useful Functions for Smart Devices.................................................................................. 30

NFC Tag................................................................................................................................................................................ 30

QR Code .............................................................................................................................................................................. 30

Setup............................................................................................................... 31

Q Flow of Setup ........................................................................................................................ 31

Q Installing the Printer............................................................................................................ 32

Notes on Using the Wi-Fi Models............................................................................................................................... 32

Q Installing the Battery........................................................................................................... 33

Q Changing the paper width (autocutter model only) ..................................................... 35

Q Installing or Replacing the Roll Paper .............................................................................. 37

When Installing the Printer Horizontally................................................................................................................. 37

When Installing the Printer Vertically .......................................................................................................................38

Q Connecting the Printer........................................................................................................ 41

USB Interface..................................................................................................................................................................... 41

Wireless LAN Interface ...................................................................................................................................................42

Bluetooth Interface......................................................................................................................................................... 45

Advanced Usage............................................................................................ 49

Q Software Settings................................................................................................................. 49

Q Paper Layout Setting ........................................................................................................... 55

Q Settings/Check Mode .......................................................................................................... 56

Self-test mode................................................................................................................................................................... 57

NV graphics information print mode ....................................................................................................................... 58

Software settings mode ................................................................................................................................................ 58

Radio field intensity check mode...............................................................................................................................60

Wireless module setup mode...................................................................................................................................... 61

Hexadecimal dumping mode .....................................................................................................................................65

Q Dynamic Status Sheet Print Mode .................................................................................... 66

Wi-Fi Model........................................................................................................................................................................ 66

Bluetooth Model.............................................................................................................................................................. 67

Q EpsonNet Config (Web Version) ........................................................................................ 68

Starting EpsonNet Config (Web Version)................................................................................................................ 68

Settings ............................................................................................................................................................................... 70

Application Development Information.......................................................73

Q Controlling the Printer ........................................................................................................ 73

ePOS-Print XML.................................................................................................................................................................73

ESC/POS...............................................................................................................................................................................73

Q Software and Manuals ........................................................................................................ 74

Development Kits ............................................................................................................................................................74

Drivers ..................................................................................................................................................................................75

Utilities .................................................................................................................................................................................75

Others...................................................................................................................................................................................76

Download ...........................................................................................................................................................................76

Q iOS Application Development and Distribution ............................................................ 77

Handling .........................................................................................................79

Q Charging Battery .................................................................................................................. 79

Using the AC adapter (PS-11).......................................................................................................................................79

Battery’s charging status ...............................................................................................................................................80

Battery malfunction ........................................................................................................................................................81

When using the optional battery charger (OT-CH60II).......................................................................................82

Q Cleaning the Printer............................................................................................................. 84

Cleaning the Printer Case..............................................................................................................................................84

Cleaning the Platen Roller/Paper Sensor.................................................................................................................85

Cleaning the Thermal Head..........................................................................................................................................86

Q Opening the Locked Roll Paper Cover (autocutter model only) ................................. 87

Appendix.........................................................................................................89

Q Product Specifications ........................................................................................................ 89

Printing Specifications....................................................................................................................................................89

Character Specifications ................................................................................................................................................91

Paper Specifications ........................................................................................................................................................92

Printable Area....................................................................................................................................................................94

Printing and Cutting Positions ....................................................................................................................................97

Electrical Characteristics................................................................................................................................................98

Reliability.............................................................................................................................................................................99

Environmental Conditions ............................................................................................................................................99

External Dimensions and Mass ................................................................................................................................ 101

Colors................................................................................................................................................................................. 102

Q Specifications of Interfaces and Connectors ................................................................ 103

USB Interface .................................................................................................................................................................. 103

Wireless LAN Interface................................................................................................................................................. 104

Bluetooth Wireless Interface ..................................................................................................................................... 107

NFC Tag ............................................................................................................................................................................. 110

Q Character Code Tables....................................................................................................... 111

Chapter 1 Product Overview

Product Overview

This chapter describes features and specifications of the TM-P80, a portable receipt printer.

Features

Printing

Maximum printing speed of 100 mm/s is possible.

Printer handling

• The direct connection without Wi-Fi access point brings a simplified configuration procedure of network

settings. (SimpleAP mode)

• Easy drop-in paper loading.

• Long battery life.

• Compact body of approximately 500 g. (For the manualcutter model)

• Printing without margins at the top of the sheet by controlling the starting position of the printing with using

the Receipt paper (with black mark).

• The body has been made robust (Drop impact resistance: 120 cm (4 feet)) and dust/splash proof

(IP54

equivalent).

∗ Only for manualcutter model. The values used here are measured by the printer unit based on the JISC0920

(IEC60529:2001) evaluation. They do not guarantee the printing result, and failure and damage of the printer.

Software

• NFC tag built into the printer unit for printing to a touched printer.

• Printing triggered by bar code scan by smart device camera.

• Utility for iOS/Android provides a user-friendly wizard to simplify the connection for smart devices. (Epson

TM Utility for iOS/Android™)

• Command protocol is based on the ESC/POS Proprietary Command System.

• OPOS ADK, JavaPOS ADK, and Windows printer drivers are available.

• ePOS-Print SDK is available for the native applications that operate on iOS or Android devices.

• For the Wi-Fi

® models, the ePOS-Print service is available for the Web-based applications.

• Printing various kinds of barcodes and two-dimensional symbols are available.

• Has a maintenance counter function.

• 42 column emulation mode supported.

Interfaces

• Has Wi-Fi (IEEE802.11 a/b/g/n) or Bluetooth (Autocutter model: Ver. 3.0 EDR supported / Manualcutter

model: Ver. 2.1 + EDR interface.

• The Wi-Fi model supports 2.4 GHz and 5 GHz. WPA2-Enterprise is also available as a security option.

• USB interface is standard equipment.

Environment

Has a paper-saving function.

Chapter 1 Product Overview

Product Configurations

Cutter types

• Autocutter model

• Manualcutter model

Interfaces

• Wi-Fi model (IEEE802.11 + USB)

• Bluetooth model (Bluetooth + USB)

• iOS Bluetooth model (iOS Bluetooth + USB)

Autocutter model Manualcutter model

Autocutter Yes No

Paper width (mm) 76 or 80 80

Autocutter model Manualcutter model

NFC Tag

You can perform wireless setup for terminals that support NFC by placing the terminal close to the NFC tag

(mark) on the printer.

∗ There is no Read/Write function.

Accessories

Included

• Thermal roll paper (for operation check)

• Battery pack (OT-BY60II)

• AC adapter (PS-11)

• AC cable

• Belt clip (attached to the printer)

• USB cable

• Setup Guide (Wi-Fi / Bluetooth)

• User’s manual

• Warranty certificate

∗1 May not be included, depending on the model.

Options

• Battery pack (OT-BY60II)

• AC adapter (PS-11)

• Battery charger (OT-CH60II)

NFC Tag

Chapter 1 Product Overview

Part Names and Functions

Roll Paper Cover

Open this cover to install or remove the roll paper.

Open Button

Push this button to open the roll paper cover.

Connector for the AC adapter

Connect the AC adapter to charge the battery.

Connector for the USB

Connect the USB interface cable.

Lever

Turn this lever to open the battery cover.

Battery Cover

Open this cover to install or remove the battery.

Belt clip

Use this clip to hang the printer on your belt.

Control panel

See

"Control Panel" on

page 18

Lever

Open button

Battery cover

Roll paper cover

Belt clip

Connector for the AC

adapter

Connector for the USB

NFC Tag

Control Panel

Buttons

Power Button

Press this button to turn the printer on. Press this button for 2 seconds or more to turn the printer off.

Feed button

• When Paper Type Setting is set to Receipt paper (without black mark), pressing this button once feeds paper

by one line. Holding this button down feeds paper continuously.

• When Paper Type Setting is set to Receipt paper (with black mark), pressing this button feeds paper to the

print starting position on the next black mark.

• After the power button is pressed, it takes the following time before the printer is initialized.

Establishing a wireless communication takes longer than the following.

∗ IEEE802.11a/b/g/n: Approx. 10 sec. after the Power LED comes on.

∗ Bluetooth: Approx. 2 sec. after the Power LED comes on.

• The printer does not operate and the LEDs go out when the battery is not installed in the

printer even if the printer is connected to the AC adapter.

• To turn the printer on immediately after turning the printer off, press the Power button after

the LEDs go off.

Enabling/disabling of the Feed button can be selected by a command. If the command is set to

disable the button, it does not function.

Power button Feed button

Power LED Error LED Charge LED Battery LED

Chapter 1 Product Overview

LEDs

Power LED (Blue)

• Lights when the power is on.

• Goes out when the power is turned off.

• Flashes when the printer is powering-off or while the Feed button is being pressed in the software setting

mode. With the Wi-Fi models, it flashes also when the printer is being initialized after the power is turned on.

Error LED (Orange)

• Lights when the printer is offline. (For details about offline, see "Offline" on page 20.)

• Flashes when an error occurs. (For details about the flash codes, see

"Error Status" on page 26.)

• Goes out during normal operation (online).

Charge LED (Orange)

• Lights when the battery is being charged.

• Off when the battery is not being charged.

• Flashes when there is abnormality in battery charging.

Battery LED (Blue)

The remaining battery charge is indicated by three LEDs only when the battery is installed in the printer. For

details, see

"Operation Mode When Battery is Low" on page 22.

The printer does not operate and the LEDs go out when the battery is not installed in the printer

even if the printer is connected to the AC adapter.

Online and Offline

Online

The printer is online and ready for normal printing unless there is a reason to go offline.

Offline

The printer automatically goes offline and stops printing under the following conditions. Once all of the follow-

ing conditions are cleared, the printer becomes online and ready to print.

• During power on until the printer is ready

• While roll paper is being fed using the Feed button

• When the roll paper cover is open

• When paper is out

• When an error has occurred

• While waiting for the switch for executing the macro to be on

• While the printer is shutting down

• When the remaining battery charge is at level E

• When the battery malfunction is detected

• The Error LED lights during offline. However, it flashes when an error has occurred.

• For details about the battery charge levels and operation modes, see

"Operation Mode When

Battery is Low" on page 22

• You can select whether or not to stop command processing off-line with the customized

value. To set the customized value, see

"Software Settings" on page 49.

• The buzzer beeps five times when there is no more paper or an error has occurred. You can dis-

able the buzzer with the memory switches. For details on the memory switch settings, see

"Software Settings" on page 49.

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Epson TM-P80 Series Technical Reference

Brand: Epson

Model: TM-P80 Series

Category: POS/mobile printers

Type: Technical Reference

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Epson TM-P80 Series Technical Reference

Epson TM-P80 Series Technical Reference

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