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Installation
Camera Configuration
Troubleshooting
Camera Configuration
Adjusting the Camera Angle
Use the supplied L-wrench to loosen the hex screws on the
stand:
• To tilt up and down, loosen the screw indicated by
1
.
• To rotate left and right, loosen the two screws indicated by
2
.
• To adjust orientation, loosen screws indicated by
3
(hidden behind the lens hood). This enables you to spin the
camera so no matter what direction the camera is facing,
your images will be oriented correctly.
Remember to tighten the screws back securely to lock the
camera’s position in place after you’ve finished adjusting the
viewing angle of the camera.
Viewing the Camera on your Swann NVR
• After you’ve connected the camera to your Swann NVR, the camera will be automatically
detected and assigned an IP address when you turn on your NVR. If the camera is not
detected, check that you have the Ethernet cable inserted correctly.
• Provided if all network connections have been correctly set up, the camera should
automatically appear on-screen shortly after being plugged in. Cameras are assigned
to the first available channel by your NVR in this case, irregardless of which Network
Camera port that it was connected to. You can still, however, display the camera on a
different channel via the NVR Menu -> IP Camera -> Edit menu. Please consult your
NVR’s user manual for an explanation on how to assign cameras to available channels.
• If you want to remove the camera from your NVR display, you can either physically
disconnect the camera from your NVR or go to the NVR Menu -> IP Camera -> Edit
menu to manually remove it from your NVR display. Please consult your NVR’s user
manual for an explanation on how to remove cameras from channels.
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Q: The NVR is not detecting the camera.
A: Ensure that the connection between the camera and NVR is direct - i.e. no hubs,
switches, adapters or other devices. Ensure you’re using only the supplied cable. Ensure
that all cables are properly connected and secure. If this doesn’t work, try using a different
channel on the NVR - reboot the system between connections to ensure a proper IP
address refresh. If this doesn’t work, then try a different network cable - there may be a
breakage.
Q: I can’t see anything at night!
A: There are a few possible solutions to this problem. Here are some of the most common.
• If the image is mostly black, then this may indicate that the night vision isn’t turning on.
A bright light source somewhere in the picture can fool the light sensor into thinking
it’s still daytime - try re-aiming the camera.
• If the image is mostly white, then this indicates that the IR light from the night vision is
bouncing back into the lens.
• At night, the infrared light the camera uses to see in the dark can ‘bounce back’ off a
reflective surface (such as glass, water, spider webs, some ceramics and so on) and
effectively blind the camera. If you want to see outside, then the camera itself needs to
be outside!
Adjusting the Camera Settings
• On the NVR Menu screen, click Display, select camera and then click Camera
Parameter Set button to display the Camera Parameter Setting window. On this
window, you can customize how the camera captures images according to the
environment where it is installed. The settings which are available for you to configure
are as follows: Anti-flicker, Exposure Mode, Contextual, Day/Night, Backlight, Mirroring
and Rotation.
• Please consult the user manual included with your NVR to learn more about what
setting does.
Viewing the Camera on SwannView Link PC Software
• If your PC connects to the same local network as the camera and has SwannView Link
software installed, you can access the camera via its IP address using SwannView
Link. If you don’t know what the camera’s IP address is, go to your NVR’s IP Camera
menu to find out.
• To log on to the camera via SwannView Link: In Connect Mode, select IP Address,
enter the IP address in the IP Address box and then enter the camera’s username and
password. The default user name and password are admin and 12345.
• When you’re finished, click Login. The camera’s live video feed will appear on the
SwannView Link interface. SwannView Link provides a quick and easy way for you to
configure many aspects of the camera as well as create and manage user accounts for
access to the camera.
Resetting the Camera
• If you’ve changed the Admin account’s password on your camera and forgotten it, you
can always use the Reset button to default the camera’s Admin password back to its
factory default.
• To reset the camera: Unplug the camera’s LAN connector from the extension cable,
then press and hold the Reset button and plug the LAN connector back into the
extension cable (while still holding down the Reset button), wait a couple of seconds
then release the button and the cameras settings will be reset to factory default.