Ashley AGC500VF Owner's manual

AGC500VF
Ashley
Brand
Ashley
Model
AGC500VF
Category
Stoves
Type
Owner's manual
* All Pictures In This Manual Are For Illustrative Purposes Only. Actual Product May Vary.
© 2020 United States Stove Company, 227 Industrial Park Rd., South Pittsburg, TN 37380 Ph. 800-750-2723
THIS MANUAL IS SUBJECT TO CHANGE WITHOUT NOTICE.
Owner’s Instruction and Operation Manual
Save These Instructions In A Safe Place For Future Reference.
CALIFORNIA PROPOSITION 65 WARNING:
This product can expose you to chemicals including carbon
monoxide, which is known to the State of California to cause
cancer, birth defects, and/or other reproductive harm. For
more information, go to www.P65warnings.ca.gov
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Please read this manual BEFORE
installing and operating this unit.
Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
Installation and service must be performed by a qualied installer, service agency or the gas supplier.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
852404J-3503K
Certied for installations in the USA
Approved for installation in mobile homes
AGC500VF
Model Number:
Report Number: 21-721
2
© 2021 United States Stove Company
IMPORTANT INFORMATION
CODES
Adhere to all local codes or, in their absence, the
latest edition of NFPA54.
PLEASE READ THE INSTALLATION & OPERATING
INSTRUCTIONS BEFORE USING APPLIANCE.
IMPORTANT:
READ ALL INSTRUCTIONS AND WARNINGS
CAREFULLY BEFORE STARTING INSTALLATION.
FAILURE TO FOLLOW THESE INSTRUCTIONS
MAY RESULT IN A POSSIBLE FIRE HAZARD
AND WILL VOID THE WARRANTY.
WARNING:
• ANY CHANGE TO THIS HEATER OR ITS
CONTROLS CAN BE DANGEROUS.
• IMPROPER INSTALLATION OR USE OF THE
HEATER CAN CAUSE SERIOUS INJURY OR
DEATH FROM FIRE, BURNS, EXPLOSION OR
CARBON MONOXIDE POISONING.
• DO NOT ALLOW FANS TO BLOW DIRECTLY
INTO THE STOVE. AVOID ANY DRAFTS THAT
ALTER BURNER FLAME PATTERNS.
• DO NOT USE A BLOWER INSERT, HEAT
EXCHANGER INSERT OR OTHER ACCESSORY,
NOT APPROVED FOR USE WITH THIS
HEATER WHERE APPLICABLE.
WARNING: FIRE,EXPLOSION, AND
ASPHYXIATION HAZARD
• IMPROPER ADJUSTMENT, ALTERATION,
SERVICE, MAINTENANCE, OR INSTALLATION
OF THIS HEATER OR ITS CONTROLS CAN
CAUSE DEATH OR SERIOUS INJURY.
• READ AND FOLLOW INSTRUCTIONS AND
PRECAUTIONS IN USER’S INFORMATION
MANUAL PROVIDED WITH THIS HEATER.
• DO NOT ALLOW FANS TO BLOW DIRECTLY
INTO THE STOVE. AVOID ANY DRAFTS THAT
ALTER BURNER FLAME PATTERNS.
• DO NOT USE A BLOWER INSERT, HEAT
EXCHANGER INSERT OR OTHER ACCESSORY,
NOT APPROVED FOR USE WITH THIS
HEATER WHERE APPLICABLE.
IMPORTANT:
READ THIS OWNER’S MANUAL CAREFULLY
AND COMPLETELY BEFORE TRYING TO
ASSEMBLE, OPERATE, OR SERVICE THIS
APPLIANCE. IMPROPER USE OF THESE LOGS
CAN CAUSE SERIOUS INJURY OR DEATH
FROM BURNS, FIRE, EXPLOSION AND CARBON
MONOXIDE POISONING.
IMPORTANT:
VENT-FREE HEATERS ADD MOISTURE TO
THE AIR. ALTHOUGH THIS IS BENEFICIAL,
INSTALLING THIS HEATER INTO ROOMS
WITHOUT ADEQUATE VENTILATION MAY
CAUSE MILDEW TO FORM FROM TOO MUCH
MOISTURE.
For Customer Service, please call:
1-800-750-2723 Ext 5050 or;
Text to 423-301-5624 or;
Email us at:
customerservice@usstove.com
Note: Register your product online at
www.usstove.com or download the
free app today. This app is available only
on the App Store for iPhone and iPad.
Search US Stove. Save your receipt with
your records for any claims.
© 2021 United States Stove Company
3
INSTALLATION CHECKLIST
Your Gas Stove should be installed by a qualied installer only. An NFI qualied Installer can be found at
www.ncertied.org/public/nd-an-n-pro/
CUSTOMER SERVICE
1-800-750-2723 ext 5050
Text to 423-301-5624
Email to: Customerservice@usstove.com
COMMISSIONING CHECKLIST
This Checklist is to be completed in full by the qualied person who installs this unit. Keep this page for
future reference.
Failure to install and commission according to the manufacturer’s instructions and complete this checklist
will invalidate the warranty.
Please Print
Customer Name: Telephone Number:
Address:
Model:
Serial Number:
Installation Company Name: Phone Number:
Installation Technician’s Name: License Number:
DESCRIPTION OF WORK
Location of installed appliance: _________________________________________________________________________
Venting System: New Venting System Yes No If yes, Brand __________________________________
If no, Date of inspection of existing venting system: ______________________________________________________
COMMISSIONING
Conrm Hearth Pad Installation as per Installation Instructions ..............................................................................................
Conrm proper placement of internal parts ...........................................................................................................................................
Check soundness of door gasket and door seals .................................................................................................................................
Conrm clearances to combustibles as per installation instructions in this manual .................................................
Check the operations of the air controls ....................................................................................................................................................
Conrm the venting system is secure and sealed ...............................................................................................................................
Conrm the stove starts and operates properly ....................................................................................................................................
Check to ensure a CO alarm is installed as per local building codes and is functional .............................................
Explain the safe operation, proper fuel usage, cleaning, and routine maintenance requirements .................
Declaration of Completion: As the qualied person responsible for the work described above, I conrm that
the appliance as associated work has been installed as per manufacturer’s instructions and following any
applicable building and installation codes.
Signed: ___________________________________Print Name: ______________________________ Date: _____________
Home Owner: RETAIN THIS INFORMATION FOR FUTURE REFERENCE
4
© 2021 United States Stove Company
MASSACHUSETTS RESIDENTS ONLY
REQUIREMENTS FOR THE
COMMONWEALTH OF
MASSACHUSETTS
This product must be installed by a licensed
plumber or gas tter when installed within the
Commonwealth of Massachusetts.
NOTE REGARDING VENTED PRODUCTS
Flex line installation must not exceed 36 inches
and must have a T shutoff valve. Any residence
with a direct vent product must have a CO detector
installed in the residence. Installation of the replace
or vented gas log in the State of Massachusetts
requires the damper to be permanently removed
or welded in the fully open position. In addition,
neither a naturally vented gas log nor a vent-
free product may be installed in a bedroom or
bathroom in the State of Massachusetts. All gas
tting and installation of this heater shall only be
done by a licensed gas tter or licensed plumber.
For all side wall horizontally vented gas fueled
equipment installed in every dwelling, building or
structure used in whole or in part for residential
purposes, including those owned or operated by the
Commonwealth and where the side wall exhaust
vent termination is less than seven (7) feet above
nished grade in the area of the venting, including
but not limited to decks and porches, the following
requirements shall be satised:
INSTALLATION OF CARBON MONOXIDE
DETECTORS
At the time of installation of the side wall horizontal
vented gas fueled equipment, the installing
plumber or gas tter shall observe that a hard wired
carbon monoxide detector with an alarm is installed
on each additional level of the dwelling, building or
structure served by the side wall horizontal vented
gas fueled equipment. It shall be the responsibility
of the property owner to secure the services of
qualied licensed professionals for the installation
of hard wired carbon monoxide detectors. In the
event that the side wall horizontally vented gas
fueled equipment is installed in a crawl space or
an attic, the hard wired carbon monoxide detector
with alarm and battery back-up may be installed on
the next adjacent oor level. In the event that the
requirements of this subdivision can not be met at
the time of completion of installation, the owner
shall have a period of thirty (30) days to comply
with the above requirements; provided, however,
that during said thirty (30) day period, a battery
operated carbon monoxide detector with an alarm
shall be installed.
APPROVED CARBON MONOXIDE
DETECTORS
Each carbon monoxide detector as required in
accordance with the above provisions shall comply
with NFPA 720 and ANSI/UL 2034 listed and IAS
certied.
SIGNAGE
A metal or plastic identication plate shall be
permanently mounted to the exterior of the building
at a minimum height of eight (8) feet above grade
directly in line with the exhaust vent terminal for the
horizontally vented gas fueled heating appliance or
equipment. The sign shall read, in print size no less
than one-half (1/2) inch in size, “GAS VENT DIRECTLY
BELOW, KEEP CLEAR OF ALL OBSTRUCTIONS”.
INSPECTION
The state or local gas inspector of the side wall
horizontally vented gas fueled equipment shall not
approve the installation unless, upon inspection, the
inspector observes carbon monoxide detectors and
signage installed in accordance with the provisions
of 248 CMR 5.08(2)(a)1 through 4.
Exemptions
The following equipment is exempt from 248 CMR
5.08(2)(a)1 through 4:
• The equipment listed in Chapter 10 entitled
“Equipment Not Required To Be Vented” in the
most current edition of NFPA 54 as adopted by
the Board; and
• Product Approved side wall horizontally vented
gas fueled equipment installed in a room or
structure separate from the dwelling, building or
structure used in whole or in part for residential
purposes.
© 2021 United States Stove Company
5
MANUFACTURER REQUIREMENTS
GAS EQUIPMENT VENTING SYSTEM
PROVIDED
When the manufacturer of Product Approved side
wall horizontally vented gas equipment provides
a venting system design or venting system
components with the equipment, the instructions
provided by the manufacturer for installation of the
equipment and the venting system shall include:
• Detailed instructions for the installation of the
venting system design or the venting system
components; and
• A complete parts list for the venting system
design or venting system.
GAS EQUIPMENT VENTING SYSTEM NOT
PROVIDED
When the manufacturer of a Product Approved
side wall horizontally vented gas fueled equipment
does not provide the parts for venting the ue
gases, but identies “special venting systems”, the
following requirements shall be satised by the
manufacturer:
• The referenced “special venting system”
instructions shall be included with the appliance
or equipment installation instructions; and
• The “special venting systems” shall be Product
Approved by the Board, and the instructions for
that system shall include a parts list and detailed
installation instructions.
A copy of all installation instructions for all Product
Approved side wall horizontally vented gas fueled
equipment, all venting instructions, all parts lists
for venting instructions, and/or all venting design
instructions shall remain with the appliance or
equipment at the completion of the installation.
1. Due to high temperatures, the appliance should
be located out of trafc and away from furniture
and draperies.
2. Children and adults should be alerted to the
hazard of high surface temperature and should
stay away to avoid burns or clothing ignition.
3. Young children should be carefully supervised
when they are in the same room with the
appliance.
4. Do not place clothing or other ammable
material on or near the appliance.
5. Any safety screen or guard removed for
servicing an appliance, must be replaced prior
to operating the heater.
6. Installation and repair should be done by a
qualied service person.
7. To prevent malfunction and/or sooting, an
unvented gas heater should be cleaned before
use and at least annually by a professional
service person. More frequent cleaning may be
required due to excessive lint from carpeting,
bedding material, etc. It is imperative that
control compartments, burners and circulating
air passageways be kept clean.
8. CARBON MONOXIDE POISONING: Early signs
of carbon monoxide poisoning are similar
to the u with headaches, dizziness and/or
nausea. If you have these signs, obtain fresh air
immediately. Have the heater serviced as it may
not be operating properly.
9. The installation must conform with local codes
or, in the absence of local codes, with the
National Fuel Gas Code, ANSI Z223.l/NFPA54.
10. This unit complies with the latest edition of
ANSI Z21.11.2-2019, Unvented Heaters.
11. Do not install heater in a bathroom or bedroom
unless approved for bedroom use.
12. Correct installation of the ceramic ber logs,
proper location of the heater, and annual
cleaning are necessary to avoid potential
problems with sooting. Sooting, resulting
from improper installation or operation, can
settle on surfaces outside the replace. See log
placement instructions for proper installation.
13. Avoid any drafts that alter burner ame patterns.
Do not allow fans to blow directly into replace.
Do not place a blower inside burn area of rebox.
Ceiling fans may create drafts that alter burner
ame patterns. Sooting and improper burning
will occur.
SAFETY INFORMATION
6
© 2021 United States Stove Company
14. Caution: Candles, incense, oil lamps, etc.
produce combustion by-products including
soot. Vent-free appliances will not lter or clean
soot produced by these types of products. In
addition, the smoke and/or aromatics (scents)
may be reburnt in the vent-free appliance
which can produce odors. It is recommended to
minimize the use of candles, incense, etc. while
the vent-free appliance is in operation.
15. This is an unvented gas-red heater. It uses air
(oxygen) from the room in which it is installed.
Provisions for adequate combustion and
ventilation air must be provided.
16. This heater shall not be installed in a room or
space unless the required volume of indoor
combustion air is provided by the method
described in the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, the International Fuel Gas Code
or applicable local codes.
17. An unvented room heater having an input
rating of more than 10,000 Btu per hour shall
not be installed in a bedroom or bathroom.
18. Keep room area clear and free from combustible
materials, gasoline and other ammable vapors
and liquids.
19. Unvented gas heaters are a supplemental zone
heater. They are not intended to be a primary
heating appliance.
20. Unvented gas heaters emit moisture into
the living area. In most homes of average
construction, this does not pose a problem. In
houses of extremely tight construction, addition
mechanical ventilation is recommended.
21. During manufacturing, fabricating and
shipping, various components of this appliance
are treated with certain oils, lms or bonding
agents. These chemicals are not harmful but
may produce annoying smoke and smells as
they are burned off during the initial operation
of the appliance; possibly causing headaches
or eye or lung irritation. This is a normal and
temporary occurrence. The initial break-in
operation should last two to three hours with
the burner at the highest setting. Provide
maximum ventilation by opening windows
or doors to allow odors to dissipate. Any odors
remaining after this initial break-in period will
be slight and will disappear with continued use.
22. Input ratings are shown in BTU per hour and
are for elevations up to 2,000 feet. For elevations
above 2,000 feet, input ratings should be
reduced 4% for each 1,000 feet above sea level.
Refer to the National Fuel Gas Code.
23. The appliance and its appliance main gas valve
must be disconnected from the gas supply
piping system during any pressure testing of
that system at test pressures in excess of 1/2
psig (3.5 kPa).
24. The appliance must be isolated from the gas
supply piping system by closing its equipment
shutoff valve during any pressure testing of
the gas supply piping system at test pressures
equal to or less than 1/2 psig (3.5 kPa).
25. Do not use this room heater if any part has been
under water. Immediately call a qualied service
technician to inspect the room heater and to
replace any part of the control system and any
gas control which has been under water.
26. Never burn solid fuels in an unvented room
heater, replace or stove.
27. Do not set kettles or humidifying devices on top
of stove.
28. The stove door/screen must be closed when the
appliance is operating. The screen shall have
openings for induction of combustion air.
SAFETY INFORMATION
© 2021 United States Stove Company
7
PRODUCT FEATURES
On/Off Switch
Door
Off/Pilot/On Knob
Hi/Lo Knob
Piezo
Gas Pressures
Natural Propane
(LP)
Regulator Pressure 3.5” w.c. 10.0” w.c.
Pilot Regulator 3.5” w.c. n/a
Max. Gas Inlet
Pressure 10.5” w.c. 13.0” w.c.
Min. Gas Inlet
Pressure 5.0" w.c. 11.0" w.c.
Fuel Control Max. Input
BTU/h
Min. Input
BTU/h
Nat. Millivolt 32,000 23,000
LP Millivolt 32,000 23,000
WARNING:
THIS APPLIANCE IS EQUIPPED FOR (NATURAL
OR PROPANE) GAS. FIELD CONVERSION IS
NOT PERMITTED.
NOTE: An external regulator is required to reduce
supply pressure to a maximum of 10.5” w.c. on
Natural Gas systems operating at higher pressure.
NOTE: An external regulator is required to reduce
supply pressure to a maximum of 13.0” w.c. for LP
systems.
IGNITION CONTROLS
Piezo ignitor allows ignition of the pilot without the
use of matches.
Millivolt control has four (4) positions:
OFF All gas to the burner is shut off at the
valve.
IGN Valve position to light/maintain a
standing pilot.
ON Valve position to turn burners on/off.
LOW/
HI
Variable position to control ame
height (heat output). Both front and
rear burners are in operation to provide
realistic glow and yellow ame.
PILOT /ODS
The gas log heater is tted with a specially designed
safety pilot (ODS assembly) light which senses the
amount of oxygen available in the room and shuts
the gas log heater off if the oxygen level begins to
drop below a satisfactory level. The pilot can only be
relit when adequate fresh air is available.
DIMENSIONS
A
B
C
A
B
C
A
B
C
A 26” (660mm)
B 16” (406mm)
C 29” (737mm)
8
© 2021 United States Stove Company
GETTING STARTED
CAUTION:
GLOVES ARE RECOMMENDED WHEN
HANDLING CERAMIC FIBER LOGS TO PREVENT
SKIN IRRITATION FROM LOOSE FIBERS. LOGS
ARE FRAGILE — HANDLE WITH CARE.
MAKE SURE YOU HAVE RECEIVED ALL
PARTS
Check your packing list to verify that all listed parts
have been received. You should have the following:
• Cast Iron Stove with Burner Assembly
• Installation/Operating Instructions
• Ceramic Fiber Logs
Carefully inspect the contents for shipping damage.
If any parts are missing or damaged, immediately
inform the dealer from whom you purchased the
appliance. Do not attempt to install any part of
the appliance unless you have all parts in good
condition.
WHAT THE GAS TECHNICIAN WILL
NEED FOR INSTALLATION
You must have the following items available before
proceeding with installation:
• External regulator (for Propane/LPG) or high
pressure natural gas (1 to 2 psi system)
• Piping which complies with local codes
• Sediment trap (recommended)
• Pipe wrench
• Pipe sealant approved for use with propane/LPG
(resistant to sulfur compounds)
• Manual shutoff valve
• Tee joint
• Screwdrivers
WARNING:
DO NOT INSTALL THE HEATER …
• WHERE CURTAINS, FURNITURE, CLOTHING,
OR OTHER FLAMMABLE OBJECTS ARE LESS
THAN 42” FROM THE HEATER.
• IN HIGH TRAFFIC AREAS.
• IN WINDY OR DRAFTY AREAS.
WARNING:
IF THE AREA IN WHICH THE HEATER MAY BE
OPERATED DOES NOT MEET THE REQUIRED
VOLUME FOR INDOOR COMBUSTION AIR,
COMBUSTION AND VENTILATION AIR SHALL
BE PROVIDED BY ONE OF THE METHODS
DESCRIBED IN THE NATIONAL FUEL GAS CODE,
ANSI Z223.1/NFPA 54, THE INTERNATIONAL
FUEL GAS CODE OR APPLICABLE LOCAL
CODES.
© 2021 United States Stove Company
9
CLEARANCES & HEIGHT REQUIREMENTS
WARNING:
THE DIMENSIONS SHOWN ARE MINIMUM
CLEARANCES TO MAINTAIN IN INSTALLING THIS
HEATER. LEFT AND RIGHT CLEARANCES ARE
DETERMINED WHEN FACING THE FRONT OF
THE HEATER. FOLLOW THESE INSTRUCTIONS
CAREFULLY TO ENSURE SAFE INSTALLATION.
FAILURE TO FOLLOW INSTRUCTIONS EXACTLY
CAN CREATE A FIRE HAZARD. THE APPLIANCE
CANNOT BE INSTALLED ON A CARPET,
TILE OR OTHER COMBUSTIBLE MATERIAL.
THE APPLIANCE SHALL BE INSTALLED ON
A NONCOMBUSTIBLE MATERIAL PANEL
EXTENDING THE FULL WIDTH AND DEPTH OF
THE APPLIANCE.
D
Minimum to
Side Wall
E
Minimum to
Side Wall
A
Front View
Ceiling
Mantel
Side
Wall
F
Minimum
36"
in Front
C
B
Side View
Ceiling
G
G
Corner
Installation
D
Minimum
to Either
Side Wall
F Minimum
Wall
Installation
AMin Ceiling From Floor 72”
BMantel Clearance From
Top Of Unit
Max.
Protrusion 12”
CMin. Height 18”
DSide Measured From Right 2”
E Left 2”
FRear Measured From Back 1”
GCorner Measured From Top Corners 1/2”
10
© 2021 United States Stove Company
A
C
B
Alcove Minimum Dimensions
Height From
Hearth Width Depth
A B C
52” 34” 36”
NOTE: Maintain minimum side and back
clearances when placing stove in alcove.
ATTENTION:
MAINTAIN LISTED CLEARANCES FOR ANY
REQUIRED SERVICING AND FOR PROPER
OPERATION OF THIS APPLIANCE.
INSTALLATION
CAUTION!
THE APPLIANCE IS VERY HEAVY. THE
ASSISTANCE FROM A SECOND PERSON IS
STRONGLY SUGGESTED. PLEASE USE PROPER
LIFTING TECHNIQUE WHEN POSITIONING
THE APPLIANCE FOR ASSEMBLY AND
INSTALLATION.
1. Remove the two (2) straps, and open the
wrapping. Slide the bag to the bottom of the
unit.
ON
OFF
LOGS
Pallet
Wrapping
Straps
2. Lift up on the ash lip. Pivot it back and down to
open the control door.
Leg is removed for
pictorial purposes only
Leg is removed for
pictorial purposes only
CLEARANCES & HEIGHT REQUIREMENTS
© 2021 United States Stove Company
11
3. Lift up on the front of the stove. Pivot the
bottom out towards you. Pull down to remove
front. Note: When handling the stove be careful
not to damage the porcelain nish of the unit.
4. Remove the two screws located at the bottom
of the screen as shown. Lift up and back on the
screen to remove.
Screen
UP
BACK
Side of unit is removed
for pictorial purposes
only
Screen
UP
BACK
Side of unit is removed
for pictorial purposes
only
5. Remove the log box from inside the unit. Lift
the unit off the pallet. NOTE: Make sure to lift
the unit up high enough to clear the upright
supports the unit is sitting on.
PILOT
OFF
LOGS
Log Box
6. Reverse steps 2-4 to reinstall the screen and
front of the stove.
CAUTION:
THE APPLIANCE IS VERY HEAVY. THE
ASSISTANCE FROM A SECOND PERSON IS
STRONGLY SUGGESTED. PLEASE USE PROPER
LIFTING TECHNIQUE WHEN POSITIONING
THE APPLIANCE FOR ASSEMBLY AND
INSTALLATION.
INSTALLATION
12
© 2021 United States Stove Company
CONNECT GAS LINE
WARNING:
USE NEW BLACK IRON OR STEEL PIPE.
INTERNALLY TINNED COPPER OR COPPER
TUBING CAN BE USED PER NATIONAL FUEL
CODE, SECTION 2.6.3, PROVIDING GAS MEETS
HYDROGEN SULFIDE LIMITS, AND WHERE
PERMITTED BY LOCAL CODES. GAS PIPING
SYSTEM MUST BE SIZED TO PROVIDE MINIMUM
INLET PRESSURE (LISTED ON DATA PLATE) AT
THE MAXIMUM FLOW RATE (BTU/HR). UNDUE
PRESSURE LOSS WILL OCCUR IF THE PIPE IS
TOO SMALL.
A MANUAL SHUTOFF VALVE MUST BE
INSTALLED UPSTREAM OF THE APPLIANCE.
UNION TEE AND PLUGGED 1/8” NPT PRESSURE
TAPPING POINT SHOULD BE INSTALLED
UPSTREAM OF THE APPLIANCE. A SEDIMENT
TRAP SHOULD BE INSTALLED UPSTREAM TO
PREVENT MOISTURE AND CONTAMINANTS
FROM PASSING THROUGH THE PIPE TO
APPLIANCE CONTROLS AND BURNERS.
FAILURE TO DO SO COULD PREVENT THE
APPLIANCE FROM OPERATING RELIABLE.
NOTICE: A qualied gas appliance installer must
connect the heater to the gas supply. Consult all
local codes.
IMPORTANT: Hold heater valve rmly with a
wrench to prevent movement when connecting
to inlet pipe. Always use an external regulator for
all propane/LPG heaters and high pressure one to
two-pound systems only, to reduce the supply tank
pressure to a maximum of 13” w. This is in addition
to the internal regulator in the heater valve.
CHECK GAS TYPE: The gas supply must be the same
as stated on the heater’s rating plate. If the gas
supply is different, DO NOT INSTALL THE HEATER.
Contact your dealer for the correct model.
Pipe Coupling
Valve
Gas
Supply
Manual Shutoff Valve
Pipe
Stainless
Flexible
Tube
Pressure T
Point May Be
Installed
ELECTRICAL WIRING (MILLIVOLT)
The millivolt valve is a self-powered combination
gas control THAT DOES NOT REQUIRE 110V AC TO
OPERATE.
CAUTION:
LABEL ALL WIRES PRIOR TO DISCONNECTION
WHEN SERVICING CONTROLS. WIRING ERRORS
CAN CAUSE IMPROPER AND DANGEROUS
OPERATION. VERIFY PROPER OPERATION
AFTER SERVICING.
CONNECT OPTIONAL WALL SWITCH
1. Use 18 AWG, two-wire cable, 15 feet maximum
length.
2. At one end of the cable, connect both wires to
the wall switch. At the other end, connect one
wire to TP/TH and one wire to TH, or connect the
wall switch to the two male (0.25”) terminals on
the left side of the unit.
CHECK SYSTEM OPERATION
The millivolt system and individual components
may be checked with a millivolt meter having a
0-1000 mV range. Conduct each check shown in
chart below by connection meter test leads to
terminals as indicated.
A. Complete Millivolt System Check (“A” Reading
- Thermostat contacts closed - Control Knob
“ON” - Main burner should turn on)
• If the reading is more than 100 millivolts and the
automatic valve still does not come on, replace
the control.
• If the closed circuit reading (“A” reading) is less
than 100 millivolts, determine cause for low
reading, proceed to section B below.
© 2021 United States Stove Company
13
Check
Test To Test
Connect
Meter
Leads to
Terminals
Switch or
Thermostat
Contacts
Meter
Reading
Should
Be
A Complete
System 2 & 3 Closed Closed
B Thermopile 1 & 2 Open Open
On/Off
Switch
W
all
Switch
Optional Wall
Switch or
Remote
ODS Pilot
Millivolt Valve
CONNECTION
1 = TP, TH
2 = TP
3 = TH
Wiring Diagram
Switch
Spade Terminal
On/Off
Switch
ODS Pilot
3
1
2
ELECTRICAL WIRING (MILLIVOLT)
B. Thermopile Output Reading Check (“B” Reading
- Thermostat contacts open - Main burner off)
• Check gas pressure to the unit. If gas pressure is
within minimum and maximum on data plate,
then check pilot voltage, 325 millivolts minimum.
If the minimum millivolt reading is not obtainable,
replace pilot.
14
© 2021 United States Stove Company
WARNING:
POSITIONING OF THE LOGS IS CRITICAL TO THE
SAFE AND CLEAN OPERATION OF THIS HEATER.
SOOTING AND OTHER PROBLEMS MAY RESULT
IF THE LOGS ARE NOT PROPERLY AND FIRMLY
POSITIONED IN THE APPLIANCE. NEVER ADD
ADDITIONAL LOGS OR EMBELLISHMENTS
SUCH AS PINE CONES, VERMICULITE OR
ROCK WOOL TO THE HEATER. ONLY USE THE
LOGS SUPPLIED WITH THE UNIT. FAILURE TO
POSITION THE PARTS IN ACCORDANCE WITH
DIAGRAMS BELOW OR TO USE ONLY PARTS
SPECIFICALLY APPROVED FOR THIS HEATER
MAY RESULT IN PROPERTY DAMAGE OR
PERSONAL INJURY.
Before you begin - This unit is supplied with ve
ceramic ber logs. Do not handle these logs with
your bare hands. Always wear gloves to prevent skin
irritation from ceramic bers. After handling the
logs, wash your hands gently with soap and water
to remove any traces of bers. NOTE: When placing
logs DO NOT cover the burner ports.
Rear Log
Support
Bracket
Left Log
Support
Bracket
Right Log
Support Bracket
PILOT
OFF
Log Support
Bracket Studs
Burner Ports
1. To install the back log (#1), position on rear log
support bracket and then press down over
studs.
Left Bottom
Log #2 Back Log #1
Top Left
Log #4 Right
Bottom
Log #3
Right
Bottom
Log #3
Right
Bottom
Log #3
Right Top
Log #5
Rear Log
Support
Bracket
Left Log
Support
Bracket
Right Log
Support Bracket
PILOT
OFF
Left Bottom
Log #2
Back Log #1
Right Top
Log #5
PILOT
OFF
Left Bottom
Log #2
Back Log #1
Top Left
Log #4
Right Top
Log #5
PILOT
OFF
Back Log #1
Top Left
Log #4
Right Top
Log #5
PILOT
OFF
Log #5
PILOT
OFF
PILOT
OFF
Left Bottom
Log #2
Back Log #1
Left Bottom
Log #2
Top Left
Log #4
Log #4
Back Log #1
Top Left
Log #4
Log Support
Bracket Studs
Burner Ports
Left Bottom
Log #2
Right
Bottom
Log #3
Right
Bottom
Log #3
Right
Bottom
Log #3
Log #5
Top Left
2. Install left bottom log (#2) on left log support
bracket in front of back log.
Left Bottom
Log #2 Back Log #1
Top Left
Log #4 Right
Bottom
Log #3
Right
Bottom
Log #3
Right
Bottom
Log #3
Right Top
Log #5
Rear Log
Support
Bracket
Left Log
Support
Bracket
Right Log
Support Bracket
PILOT
OFF
Left Bottom
Log #2
Back Log #1
Right Top
Log #5
PILOT
OFF
Left Bottom
Log #2
Back Log #1
Top Left
Log #4
Right Top
Log #5
PILOT
OFF
Back Log #1
Top Left
Log #4
Right Top
Log #5
PILOT
OFF
Log #5
PILOT
OFF
PILOT
OFF
Left Bottom
Log #2
Back Log #1
Left Bottom
Log #2
Top Left
Log #4
Log #4
Back Log #1
Top Left
Log #4
Log Support
Bracket Studs
Burner Ports
Left Bottom
Log #2
Right
Bottom
Log #3
Right
Bottom
Log #3
Right
Bottom
Log #3
Log #5
Top Left
LOG PLACEMENT
© 2021 United States Stove Company
15
3. Install right bottom log (#3) on right log support
bracket in front of back log.
Left Bottom
Log #2 Back Log #1
Top Left
Log #4 Right
Bottom
Log #3
Right
Bottom
Log #3
Right
Bottom
Log #3
Right Top
Log #5
Rear Log
Support
Bracket
Left Log
Support
Bracket
Right Log
Support Bracket
PILOT
OFF
Left Bottom
Log #2
Back Log #1
Right Top
Log #5
PILOT
OFF
Left Bottom
Log #2
Back Log #1
Top Left
Log #4
Right Top
Log #5
PILOT
OFF
Back Log #1
Top Left
Log #4
Right Top
Log #5
PILOT
OFF
Log #5
PILOT
OFF
PILOT
OFF
Left Bottom
Log #2
Back Log #1
Left Bottom
Log #2
Top Left
Log #4
Log #4
Back Log #1
Top Left
Log #4
Log Support
Bracket Studs
Burner Ports
Left Bottom
Log #2
Right
Bottom
Log #3
Right
Bottom
Log #3
Right
Bottom
Log #3
Log #5
Top Left
4. Install top left log (#4) on top of left bottom log.
Left Bottom
Log #2 Back Log #1
Top Left
Log #4 Right
Bottom
Log #3
Right
Bottom
Log #3
Right
Bottom
Log #3
Right Top
Log #5
Rear Log
Support
Bracket
Left Log
Support
Bracket
Right Log
Support Bracket
PILOT
OFF
Left Bottom
Log #2
Back Log #1
Right Top
Log #5
PILOT
OFF
Left Bottom
Log #2
Back Log #1
Top Left
Log #4
Right Top
Log #5
PILOT
OFF
Back Log #1
Top Left
Log #4
Right Top
Log #5
PILOT
OFF
Log #5
PILOT
OFF
PILOT
OFF
Left Bottom
Log #2
Back Log #1
Left Bottom
Log #2
Top Left
Log #4
Log #4
Back Log #1
Top Left
Log #4
Log Support
Bracket Studs
Burner Ports
Left Bottom
Log #2
Right
Bottom
Log #3
Right
Bottom
Log #3
Right
Bottom
Log #3
Log #5
Top Left
5. Install top right log (#5) on top of right bottom
log.
Left Bottom
Log #2 Back Log #1
Top Left
Log #4 Right
Bottom
Log #3
Right
Bottom
Log #3
Right
Bottom
Log #3
Right Top
Log #5
Rear Log
Support
Bracket
Left Log
Support
Bracket
Right Log
Support Bracket
PILOT
OFF
Left Bottom
Log #2
Back Log #1
Right Top
Log #5
PILOT
OFF
Left Bottom
Log #2
Back Log #1
Top Left
Log #4
Right Top
Log #5
PILOT
OFF
Back Log #1
Top Left
Log #4
Right Top
Log #5
PILOT
OFF
Log #5
PILOT
OFF
PILOT
OFF
Left Bottom
Log #2
Back Log #1
Left Bottom
Log #2
Top Left
Log #4
Log #4
Back Log #1
Top Left
Log #4
Log Support
Bracket Studs
Burner Ports
Left Bottom
Log #2
Right
Bottom
Log #3
Right
Bottom
Log #3
Right
Bottom
Log #3
Log #5
Top Left
CAUTION:
DURING INITIAL OPERATION OF THE NEW
HEATER, BURNING LOGS WILL GIVE OFF
A PAPER BURNING SMELL AND ORANGE
FLAMES WILL BE PRESENT. SIMPLY OPEN THE
WINDOWS FOR A FEW HOURS TO VENT THE
ODOR.
GLOWING WOOL PLACEMENT
Provided with your log set is a package of Glowing
Embers (rock wool). Break up the glowing wool into
small dime sized pieces or for a ner nish use a
metal wire brush. Place it over the small holes (ports)
located on the burner pan. Cover the entire section
of holes (ports).*Replacement of loose (Glowing
Wool) must be purchased from the original
manufacturer and application of excess loose
material may adversely affect the performance of
the heater. NOTE: Wash your hands immediately
after coming in contact with wool material. In some
cases the wool can cause slight itching or burning,
avoid any contact with eyes.
WARNING:
All previously applied loose material must be
removed prior to replacement. Do not cover the
air channels with the glowing wool.
FLAME APPEARANCE
Flames from the pilot, front and rear burner should
be visually checked as soon as the heater is installed.
In addition, periodically check the ames visually
during operation.
PILOT FLAME
The pilot ame must always be present when the
heater is in operation. It should just touch the top of
the thermocouple tip for natural. Refer to the gure
below for correct pilot ame.
If the pilot ame does not touch the thermocouple,
then the burners cannot function reliably. Refer to
the gure below for incorrect shape of pilot ame.
LOG PLACEMENT
16
© 2021 United States Stove Company
MILLIVOLT CONTROL
Thermocouple
for Natural
Thermocouple
for LP
Thermocouple
for LP
Thermocouple
for Natural
PILOT
OFF
Thermocouple
for Natural
Thermocouple
for LP
Thermocouple
for LP
Thermocouple
for Natural
PILOT
OFF
Thermocouple
for Natural
Thermocouple
for LP
Thermocouple
for LP
Thermocouple
for Natural
PILOT
OFF
BURNER FLAME
In normal operation at full rate after 15 minutes, the
following ame appearances should be observed:
The left and right rear ames should be yellow and
extend 1”- 2” above middle logs. The yellow ames
should not contact the logs. There should be
glowing embers on the front surface of the middle
log. NOTE The ames and embers will be an opaque
orange color during the burn off time.
OPERATING INSTRUCTIONS
Avoid any drafts that alter burner ame patterns.
Do not allow fans to blow directly into the stove.
Do not place a blower inside the burn area of the
stove. Ceiling fans may create drafts that alter
ame patterns. Sooting and improper burning
will result. During manufacturing, fabricating and
shipping, various components of this appliance are
treated with certain oils, lms or bonding agents.
These chemicals are not harmful, but may produce
annoying smoke and smells as they are burned off
during the initial operation of the appliance, possibly
causing headaches or eye or lung irritation. This is a
normal and temporary occurrence. The initial break-
in operation should last two to three hours with the
burner at the highest setting. Provide maximum
ventilation by opening windows or doors to allow
odors to dissipate. Any odors remaining after this
initial break-in will be slight and will disappear with
continued use.
For Your Safety Read Before Lighting
WARNING:
IF YOU DO NOT FOLLOW THESE INSTRUCTION
EXACTLY, A FIRE OR EXPLOSION MAY RESULT
CAUSING PROPERTY DAMAGE, PERSONAL
INJURY OR LOSS OF LIFE.
A. This appliance is equipped with an ignition
device which automatically lights the pilot. If
the piezo is not working properly, refer to Match
Lighting instructions.
B. BEFORE OPERATING smell all around the
appliance area for gas. Be sure to smell next to
the oor because some gas is heavier than air
and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS:
• Turn off all gas to the appliance.
• Open windows.
• Do not attempt to light any appliance.
• Do not touch any electric switch; do not use any
phone in your building.
OPERATION
LOG PLACEMENT
© 2021 United States Stove Company
17
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
If you cannot reach your gas supplier, call the re
department.
C. Use only your hand to push in, or turn the gas
control knob. Never use tools. If the knob will
not push in or turn by hand, don’t try to repair
it. Call a qualied service technician. Force or
attempted repair may result in a re or explosion.
D. Do not use this appliance if any part of it has
been under water. Immediately call a qualied
service technician to inspect the appliance and
to replace any part of the control system and
any gas control that has been under water.
PILOT
OFF
Pilot
Hi/Lo Knob
Off/Pilot/On Knb
Optional Fan
Burner Controls - Piezo
Ignitor, Control Knobs and
Optional Controls
Piezo
PILOT
OFF
Pilot
Hi/Lo Knob
Off/Pilot/On Knb
Burner Controls - Piezo
Ignitor, Control Knobs
Piezo
MILLIVOLT CONTROL LIGHTING
INSTRUCTIONS
1. STOP! Read All Labels.
2. Make sure the manual shutoff valve is fully open.
3. This heater is equipped with an ignition device
(piezo) which automatically lights the pilot. If
the pilot will not light using the piezo ignitor
refer to the manual lighting procedure.
4. Turn gas control knob clockwise to the “OFF”
position, set the thermostat to lowest setting
and turn the ON/OFF switch to the “OFF”
position.
5. Wait ve (5) ve minutes to clear out any gas.
Then smell for gas, including near the oor. If
you smell gas, STOP! Follow “B” in the safety
information label. If you don’t smell gas, go to
the next step.
6. From the “OFF” position, turn the gas control
knob counterclockwise to the “IGN” position.
Push in the control knob for (5) ve second.
7. With the control knob pushed in, push in and
release the pieso ignitor button to light the pilot.
8. Continue pushing the control knob in for a
further (60) sixty seconds to prevent the ame
detector from shutting off the gas while the
probe is warming up. Release the control knob.
9. Turn the gas control knob counterclockwise to
the “ON” position.
10. After the pilot has been lit for one minute, the
burners can be turned on. Turn the On/Off switch
to the “ON” position and adjust thermostat to
desired setting.
11. If the heater will not operate, follow the
instructions “To Turn Off Gas To Appliance” and
call your supplier.
12. Wait (30) thirty seconds before readjusting the
heater when the control knob has been turned
down to a lower setting.
Pilot
OFF
ON
ST1179
on off switch
Control Cover Plate for Millivolt
Hi/Lo Control
Ignitor/Pilot
Control
On/Off Switch
(Located on Side of
Stove)
Pilot
OFF
ON
ST1179
on off switch
Control Cover Plate for Millivolt
Hi/Lo Control
Ignitor/Pilot
Control
On/Off Switch
(Located on Side of
Stove)
TO TURN OFF GAS TO HEATER
1. Turn gas control knob clockwise to the “OFF”
position. Do not force.
2. Turn On/Off switch to the “OFF” position and/
or set the thermostat (if present) to the lowest
setting.
3. If applicable: Turn off all electric power to the
appliance.
OPERATION
18
© 2021 United States Stove Company
MANUAL LIGHTING INSTRUCTIONS
1. Open stove door. Remove any items necessary
for easy access to the pilot (for example: logs,
screens, etc.).
2. Follow appropriate lighting instructions found
previously. Instead of pushing and releasing the
piezo button, light a match and hold the ame
to the end of the pilot and ignite the pilot.
3. After control knob has been released and pilot
stays lit, reinstall any items that were removed
for pilot access.
4. Call a qualied service technician for repair or
replacement of the piezo ignitor.
CLEANING AND SERVICING
WARNING:
TURN OFF THE HEATER AND ALLOW TO
COOL BEFORE CLEANING. DISCONNECT THE
ELECTRICAL POWER BEFORE CLEANING OR
SERVICING.
Annual inspection and cleaning by your dealer or
qualied service technician is recommended to
prevent malfunction and/or sooting. Remove logs,
handle carefully by holding gently at each end.
Gloves are recommended to prevent skin irritation
from ceramic bers. If skin becomes irritated, wash
gently with soap and water. Refer to manual for
correct log placement.
Periodic Cleaning - See parts diagram for location
of items discussed below.
• Do not use cleaning uid to clean logs or any part
of the heater.
• Brush logs with a soft bristle brush or vacuum
with a brush attachment.
• Vacuum loose particles and dust from the front
and rear burners, control, piezo covers and grate
weldment.
• Inspect and clean the burner air intake holes.
Remove lint or particles with a vacuum, brush, or
some pipe cleaners. Failure to keep air intake holes
clean will result in sooting and poor combustion.
• The external case should be dusted and wiped
with a moist cloth.
Annual Cleaning/Inspection - Refer to parts
diagram for location of items.
• Inspect and clean burner air intake holes. Remove
lint or particles with a vacuum, brush or some
pipe cleaners. Failure to keep the air intake holes
clean will result in sooting and poor combustion.
• Inspect and clean all burner ports.
• Inspect ODS pilot for operation and accumulation
of lint at air intake holes.
• Verify ame pattern and log placement for proper
operation.
• Verify smooth and responsive ignition of main
burner and rear burner.
For Parts Assistance Call: 800-750-2723 Ext 5051 or Email: parts@usstove.com
The information in this owner’s manual is specic to your unit. When ordering replacement parts the
information in this manual will help to ensure the correct items are ordered. Before contacting customer
service write down the model number and the serial number of this unit. That information can be found on
the certication label attached to the back of the unit. Other information that may be needed would be the
part number and part description of the item(s) in question. Part numbers and descriptions can be found
in the “Repair Parts” section of this manual. Once this information has been gathered you can contact
customer service by phone 1-800-750-2723 Ext 5051 or Email parts@usstove.com.
Model Information
Model Number
Serial Number
HOW TO ORDER REPAIR PARTS
OPERATION
© 2021 United States Stove Company
19
TROUBLESHOOTING
WARNING: TURN THE APPLIANCE “OFF” AND ALLOW TO COOL BEFORE SERVICING. ONLY A
QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR THE HEATER.
PROBLEM POSSIBLE CAUSE REMEDY
When the ignitor
button is pressed,
there is no spark
at ODS/pilot.
Ignitor electrode positioned
wrong. Replace ignitor.
Ignitor electrode is broken. Replace ignitor.
Ignitor electrode not
connected to the ignitor
cable.
Reconnect ignitor cable.
Ignitor cable pinched or wet. Free ignitor cable if pinched by any metal or tubing.
Keep ignitor cable dry.
Broken ignitor cable. Replace ignitor cable.
Bad piezo ignitor. Replace piezo ignitor.
Appliance
produces
unwanted odors.
Appliance burning vapors
from paint, hair spray, glues,
etc.
Ventilate room. Stop using odor causing products
while heater is running.
Gas leak. Locate and correct all leaks.
Initial burn off.
Ventilate room and turn unit on high until odor
is gone. Odor should be gone after 6 hours of
continuous use.
Appliance shuts
off during use.
Not enough fresh air is
available for ODS/ pilot to
operate.
Open window and/or door for ventilation.
Low line pressure. Contact local gas company.
ODS/pilot is partially clogged. Clean ODS/pilot.
Defective Thermopile.
Check pilot ame, check wire connections, check
output, should be 325 millivolts across TH/TP and TP
Terminals with On/Off switches Off.
Restrictions in incoming air
ow.
Check for bottom riser on glass door, sunken
replace, excessive lava rock/cinders densely packed
against grate.
Gas odor even
when control
knob is in OFF
position.
Gas leak. Locate and correct all leaks.
Control valve defective. Replace control valve.
20
© 2021 United States Stove Company
PROBLEM POSSIBLE CAUSE REMEDY
ODS/pilot lights,
but ame goes
out when control
knob is released.
Control knob not fully pressed in. Press in control knob fully.
Control knob not pressed in long enough. After ODS/pilot lights, keep control knob
pressed in for 30 seconds.
Manual shutoff valve not fully open. Fully open manual shutoff valve.
Thermocouple connection loose at
control valve.
Hand tighten thermocouple connection
until snug, then tighten 1/4 turn more.
Pilot ame not touching thermocouple,
which allows thermocouple to cool,
causing pilot ame to go out. This
problem could be caused by either
low gas pressure, or a dirty or partially
clogged ODS/pilot.
Contact local gas company.
Clean pilot with vacuum cleaner.
Thermocouple damaged. Replace thermocouple.
Control valve damaged. Replace control valve.
Burner does not
light after ODS/
pilot is lit.
Burner orice is clogged. Clean orice.
Burner orice diameter is too small. Replace burner orice.
Inlet gas pressure is too low. Contact qualied service person
Burner
backres during
combustion.
Manifold pressure is too low.
Burner orice is clogged.
Contact local gas company.
Clean burner or replace burner orice.
Slight smoke
or odor during
initial operation.
Burner orice is clogged or damaged. Clean burner or replace burner orice.
Burner is damaged. Replace burner.
Gas regulator defective. Replace gas regulator.
Logs appear
to smoke after
initial operation.
Vapors from paint or curing process of
logs.
Problem will stop after a few hours
of operation. Run the heater with the
damper open if you have one, or open a
window for the rst few hours.
Vapors or smoke continue after heater
has run with damper or window open for
several hours.
Log heater is intended to be smokeless.
Turn OFF heater and call qualied
service person.
Heater produces
a whistling noise
when burner is
lit.
Turning control knob to HIGH position
when burner is cold.
Turn control knob to LOW position and
let warm up for a minute.
Air in gas line.
Operate burner until air is removed from
line. Have gas line checked by local gas
company.
Dirty or partially clogged burner orices. Clean burner or replace burner ori
No gas to pilot. LP-regulator shut down due to inlet
pressure too high.
Verify LP tank regulator is installed and
set at 11” to 13” w.c. Replace regulator on
heater.
TROUBLESHOOTING
WARNING: IF THE GAS QUALITY IS BAD, YOUR PILOT MAY NOT STAY LIT, THE BURNERS MAY
PRODUCE SOOT AND THE HEATER MAY BACKFIRE WHEN LIT. IF THE GAS QUALITY OR PRESSURE
IS LOW, CONTACT YOUR LOCAL GAS SUPPLIER IMMEDIATELY.
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Ashley AGC500VF Owner's manual

AGC500VF
Ashley
Brand
Ashley
Model
AGC500VF
Category
Stoves
Type
Owner's manual
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