Ashley AGC500VF Owner's manual

* All Pictures In This Manual Are For Illustrative Purposes Only. Actual Product May Vary.

THIS MANUAL IS SUBJECT TO CHANGE WITHOUT NOTICE.

Owner’s Instruction and Operation Manual

Save These Instructions In A Safe Place For Future Reference.

CALIFORNIA PROPOSITION 65 WARNING:

This product can expose you to chemicals including carbon

monoxide, which is known to the State of California to cause

cancer, birth defects, and/or other reproductive harm. For

more information, go to www.P65warnings.ca.gov

INSTALLER: Leave this manual with the appliance.

CONSUMER: Retain this manual for future reference.

Please read this manual BEFORE

installing and operating this unit.

Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or any other appliance.

WHAT TO DO IF YOU SMELL GAS:

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Leave the building immediately.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

Installation and service must be performed by a qualied installer, service agency or the gas supplier.

WARNING:

FIRE OR EXPLOSION HAZARD

Failure to follow safety warnings exactly could result in serious injury, death, or property damage.

852404J-3503K

Certied for installations in the USA

Approved for installation in mobile homes

AGC500VF

Model Number:

Report Number: 21-721

IMPORTANT INFORMATION

CODES

Adhere to all local codes or, in their absence, the

latest edition of NFPA54.

PLEASE READ THE INSTALLATION & OPERATING

INSTRUCTIONS BEFORE USING APPLIANCE.

IMPORTANT:

READ ALL INSTRUCTIONS AND WARNINGS

CAREFULLY BEFORE STARTING INSTALLATION.

FAILURE TO FOLLOW THESE INSTRUCTIONS

MAY RESULT IN A POSSIBLE FIRE HAZARD

AND WILL VOID THE WARRANTY.

WARNING:

• ANY CHANGE TO THIS HEATER OR ITS

CONTROLS CAN BE DANGEROUS.

• IMPROPER INSTALLATION OR USE OF THE

HEATER CAN CAUSE SERIOUS INJURY OR

DEATH FROM FIRE, BURNS, EXPLOSION OR

CARBON MONOXIDE POISONING.

• DO NOT ALLOW FANS TO BLOW DIRECTLY

INTO THE STOVE. AVOID ANY DRAFTS THAT

ALTER BURNER FLAME PATTERNS.

• DO NOT USE A BLOWER INSERT, HEAT

EXCHANGER INSERT OR OTHER ACCESSORY,

NOT APPROVED FOR USE WITH THIS

HEATER WHERE APPLICABLE.

WARNING: FIRE,EXPLOSION, AND

ASPHYXIATION HAZARD

• IMPROPER ADJUSTMENT, ALTERATION,

SERVICE, MAINTENANCE, OR INSTALLATION

OF THIS HEATER OR ITS CONTROLS CAN

CAUSE DEATH OR SERIOUS INJURY.

• READ AND FOLLOW INSTRUCTIONS AND

PRECAUTIONS IN USER’S INFORMATION

MANUAL PROVIDED WITH THIS HEATER.

• DO NOT ALLOW FANS TO BLOW DIRECTLY

INTO THE STOVE. AVOID ANY DRAFTS THAT

ALTER BURNER FLAME PATTERNS.

• DO NOT USE A BLOWER INSERT, HEAT

EXCHANGER INSERT OR OTHER ACCESSORY,

NOT APPROVED FOR USE WITH THIS

HEATER WHERE APPLICABLE.

IMPORTANT:

READ THIS OWNER’S MANUAL CAREFULLY

AND COMPLETELY BEFORE TRYING TO

ASSEMBLE, OPERATE, OR SERVICE THIS

APPLIANCE. IMPROPER USE OF THESE LOGS

CAN CAUSE SERIOUS INJURY OR DEATH

FROM BURNS, FIRE, EXPLOSION AND CARBON

MONOXIDE POISONING.

IMPORTANT:

VENT-FREE HEATERS ADD MOISTURE TO

THE AIR. ALTHOUGH THIS IS BENEFICIAL,

INSTALLING THIS HEATER INTO ROOMS

WITHOUT ADEQUATE VENTILATION MAY

CAUSE MILDEW TO FORM FROM TOO MUCH

MOISTURE.

For Customer Service, please call:

1-800-750-2723 Ext 5050 or;

Text to 423-301-5624 or;

Email us at:

customerservice@usstove.com

Note: Register your product online at

www.usstove.com or download the

free app today. This app is available only

on the App Store for iPhone and iPad.

Search US Stove. Save your receipt with

your records for any claims.

INSTALLATION CHECKLIST

Your Gas Stove should be installed by a qualied installer only. An NFI qualied Installer can be found at

www.ncertied.org/public/nd-an-n-pro/

CUSTOMER SERVICE

1-800-750-2723 ext 5050

Text to 423-301-5624

Email to: Customerservice@usstove.com

COMMISSIONING CHECKLIST

This Checklist is to be completed in full by the qualied person who installs this unit. Keep this page for

future reference.

Failure to install and commission according to the manufacturer’s instructions and complete this checklist

will invalidate the warranty.

Please Print

Customer Name: Telephone Number:

Address:

Model:

Serial Number:

Installation Company Name: Phone Number:

Installation Technician’s Name: License Number:

DESCRIPTION OF WORK

Location of installed appliance: _________________________________________________________________________

Venting System: New Venting System Yes No If yes, Brand __________________________________

If no, Date of inspection of existing venting system: ______________________________________________________

COMMISSIONING

Conrm Hearth Pad Installation as per Installation Instructions ..............................................................................................

Conrm proper placement of internal parts ...........................................................................................................................................

Check soundness of door gasket and door seals .................................................................................................................................

Conrm clearances to combustibles as per installation instructions in this manual .................................................

Check the operations of the air controls ....................................................................................................................................................

Conrm the venting system is secure and sealed ...............................................................................................................................

Conrm the stove starts and operates properly ....................................................................................................................................

Check to ensure a CO alarm is installed as per local building codes and is functional .............................................

Explain the safe operation, proper fuel usage, cleaning, and routine maintenance requirements .................

Declaration of Completion: As the qualied person responsible for the work described above, I conrm that

the appliance as associated work has been installed as per manufacturer’s instructions and following any

applicable building and installation codes.

Signed: ___________________________________Print Name: ______________________________ Date: _____________

Home Owner: RETAIN THIS INFORMATION FOR FUTURE REFERENCE

MASSACHUSETTS RESIDENTS ONLY

REQUIREMENTS FOR THE

COMMONWEALTH OF

MASSACHUSETTS

This product must be installed by a licensed

plumber or gas tter when installed within the

Commonwealth of Massachusetts.

NOTE REGARDING VENTED PRODUCTS

Flex line installation must not exceed 36 inches

and must have a T shutoff valve. Any residence

with a direct vent product must have a CO detector

installed in the residence. Installation of the replace

or vented gas log in the State of Massachusetts

requires the damper to be permanently removed

or welded in the fully open position. In addition,

neither a naturally vented gas log nor a vent-

free product may be installed in a bedroom or

bathroom in the State of Massachusetts. All gas

tting and installation of this heater shall only be

done by a licensed gas tter or licensed plumber.

For all side wall horizontally vented gas fueled

equipment installed in every dwelling, building or

structure used in whole or in part for residential

purposes, including those owned or operated by the

Commonwealth and where the side wall exhaust

vent termination is less than seven (7) feet above

nished grade in the area of the venting, including

but not limited to decks and porches, the following

requirements shall be satised:

INSTALLATION OF CARBON MONOXIDE

DETECTORS

At the time of installation of the side wall horizontal

vented gas fueled equipment, the installing

plumber or gas tter shall observe that a hard wired

carbon monoxide detector with an alarm is installed

on each additional level of the dwelling, building or

structure served by the side wall horizontal vented

gas fueled equipment. It shall be the responsibility

of the property owner to secure the services of

qualied licensed professionals for the installation

of hard wired carbon monoxide detectors. In the

event that the side wall horizontally vented gas

fueled equipment is installed in a crawl space or

an attic, the hard wired carbon monoxide detector

with alarm and battery back-up may be installed on

the next adjacent oor level. In the event that the

requirements of this subdivision can not be met at

the time of completion of installation, the owner

shall have a period of thirty (30) days to comply

with the above requirements; provided, however,

that during said thirty (30) day period, a battery

operated carbon monoxide detector with an alarm

shall be installed.

APPROVED CARBON MONOXIDE

DETECTORS

Each carbon monoxide detector as required in

accordance with the above provisions shall comply

with NFPA 720 and ANSI/UL 2034 listed and IAS

certied.

SIGNAGE

A metal or plastic identication plate shall be

permanently mounted to the exterior of the building

at a minimum height of eight (8) feet above grade

directly in line with the exhaust vent terminal for the

horizontally vented gas fueled heating appliance or

equipment. The sign shall read, in print size no less

than one-half (1/2) inch in size, “GAS VENT DIRECTLY

BELOW, KEEP CLEAR OF ALL OBSTRUCTIONS”.

INSPECTION

The state or local gas inspector of the side wall

horizontally vented gas fueled equipment shall not

approve the installation unless, upon inspection, the

inspector observes carbon monoxide detectors and

signage installed in accordance with the provisions

of 248 CMR 5.08(2)(a)1 through 4.

Exemptions

The following equipment is exempt from 248 CMR

5.08(2)(a)1 through 4:

• The equipment listed in Chapter 10 entitled

“Equipment Not Required To Be Vented” in the

most current edition of NFPA 54 as adopted by

the Board; and

• Product Approved side wall horizontally vented

gas fueled equipment installed in a room or

structure separate from the dwelling, building or

structure used in whole or in part for residential

purposes.

MANUFACTURER REQUIREMENTS

GAS EQUIPMENT VENTING SYSTEM

PROVIDED

When the manufacturer of Product Approved side

wall horizontally vented gas equipment provides

a venting system design or venting system

components with the equipment, the instructions

provided by the manufacturer for installation of the

equipment and the venting system shall include:

• Detailed instructions for the installation of the

venting system design or the venting system

components; and

• A complete parts list for the venting system

design or venting system.

GAS EQUIPMENT VENTING SYSTEM NOT

PROVIDED

When the manufacturer of a Product Approved

side wall horizontally vented gas fueled equipment

does not provide the parts for venting the ue

gases, but identies “special venting systems”, the

following requirements shall be satised by the

manufacturer:

• The referenced “special venting system”

instructions shall be included with the appliance

or equipment installation instructions; and

• The “special venting systems” shall be Product

Approved by the Board, and the instructions for

that system shall include a parts list and detailed

installation instructions.

A copy of all installation instructions for all Product

Approved side wall horizontally vented gas fueled

equipment, all venting instructions, all parts lists

for venting instructions, and/or all venting design

instructions shall remain with the appliance or

equipment at the completion of the installation.

1. Due to high temperatures, the appliance should

be located out of trafc and away from furniture

and draperies.

2. Children and adults should be alerted to the

hazard of high surface temperature and should

stay away to avoid burns or clothing ignition.

3. Young children should be carefully supervised

when they are in the same room with the

appliance.

4. Do not place clothing or other ammable

material on or near the appliance.

5. Any safety screen or guard removed for

servicing an appliance, must be replaced prior

to operating the heater.

6. Installation and repair should be done by a

qualied service person.

7. To prevent malfunction and/or sooting, an

unvented gas heater should be cleaned before

use and at least annually by a professional

service person. More frequent cleaning may be

required due to excessive lint from carpeting,

bedding material, etc. It is imperative that

control compartments, burners and circulating

air passageways be kept clean.

8. CARBON MONOXIDE POISONING: Early signs

of carbon monoxide poisoning are similar

to the u with headaches, dizziness and/or

nausea. If you have these signs, obtain fresh air

immediately. Have the heater serviced as it may

not be operating properly.

9. The installation must conform with local codes

or, in the absence of local codes, with the

National Fuel Gas Code, ANSI Z223.l/NFPA54.

10. This unit complies with the latest edition of

ANSI Z21.11.2-2019, Unvented Heaters.

11. Do not install heater in a bathroom or bedroom

unless approved for bedroom use.

12. Correct installation of the ceramic ber logs,

proper location of the heater, and annual

cleaning are necessary to avoid potential

problems with sooting. Sooting, resulting

from improper installation or operation, can

settle on surfaces outside the replace. See log

placement instructions for proper installation.

13. Avoid any drafts that alter burner ame patterns.

Do not allow fans to blow directly into replace.

Do not place a blower inside burn area of rebox.

Ceiling fans may create drafts that alter burner

ame patterns. Sooting and improper burning

will occur.

SAFETY INFORMATION

14. Caution: Candles, incense, oil lamps, etc.

produce combustion by-products including

soot. Vent-free appliances will not lter or clean

soot produced by these types of products. In

addition, the smoke and/or aromatics (scents)

may be reburnt in the vent-free appliance

which can produce odors. It is recommended to

minimize the use of candles, incense, etc. while

the vent-free appliance is in operation.

15. This is an unvented gas-red heater. It uses air

(oxygen) from the room in which it is installed.

Provisions for adequate combustion and

ventilation air must be provided.

16. This heater shall not be installed in a room or

space unless the required volume of indoor

combustion air is provided by the method

described in the National Fuel Gas Code, ANSI

Z223.1/NFPA 54, the International Fuel Gas Code

or applicable local codes.

17. An unvented room heater having an input

rating of more than 10,000 Btu per hour shall

not be installed in a bedroom or bathroom.

18. Keep room area clear and free from combustible

materials, gasoline and other ammable vapors

and liquids.

19. Unvented gas heaters are a supplemental zone

heater. They are not intended to be a primary

heating appliance.

20. Unvented gas heaters emit moisture into

the living area. In most homes of average

construction, this does not pose a problem. In

houses of extremely tight construction, addition

mechanical ventilation is recommended.

21. During manufacturing, fabricating and

shipping, various components of this appliance

are treated with certain oils, lms or bonding

agents. These chemicals are not harmful but

may produce annoying smoke and smells as

they are burned off during the initial operation

of the appliance; possibly causing headaches

or eye or lung irritation. This is a normal and

temporary occurrence. The initial break-in

operation should last two to three hours with

the burner at the highest setting. Provide

maximum ventilation by opening windows

or doors to allow odors to dissipate. Any odors

remaining after this initial break-in period will

be slight and will disappear with continued use.

22. Input ratings are shown in BTU per hour and

are for elevations up to 2,000 feet. For elevations

above 2,000 feet, input ratings should be

reduced 4% for each 1,000 feet above sea level.

Refer to the National Fuel Gas Code.

23. The appliance and its appliance main gas valve

must be disconnected from the gas supply

piping system during any pressure testing of

that system at test pressures in excess of 1/2

psig (3.5 kPa).

24. The appliance must be isolated from the gas

supply piping system by closing its equipment

shutoff valve during any pressure testing of

the gas supply piping system at test pressures

equal to or less than 1/2 psig (3.5 kPa).

25. Do not use this room heater if any part has been

under water. Immediately call a qualied service

technician to inspect the room heater and to

replace any part of the control system and any

gas control which has been under water.

26. Never burn solid fuels in an unvented room

heater, replace or stove.

27. Do not set kettles or humidifying devices on top

of stove.

28. The stove door/screen must be closed when the

appliance is operating. The screen shall have

openings for induction of combustion air.

SAFETY INFORMATION

PRODUCT FEATURES

On/Off Switch

Door

Off/Pilot/On Knob

Hi/Lo Knob

Piezo

Gas Pressures

Natural Propane

(LP)

Regulator Pressure 3.5” w.c. 10.0” w.c.

Pilot Regulator 3.5” w.c. n/a

Max. Gas Inlet

Pressure 10.5” w.c. 13.0” w.c.

Min. Gas Inlet

Pressure 5.0" w.c. 11.0" w.c.

Fuel Control Max. Input

BTU/h

Min. Input

BTU/h

Nat. Millivolt 32,000 23,000

LP Millivolt 32,000 23,000

WARNING:

THIS APPLIANCE IS EQUIPPED FOR (NATURAL

OR PROPANE) GAS. FIELD CONVERSION IS

NOT PERMITTED.

NOTE: An external regulator is required to reduce

supply pressure to a maximum of 10.5” w.c. on

Natural Gas systems operating at higher pressure.

NOTE: An external regulator is required to reduce

supply pressure to a maximum of 13.0” w.c. for LP

systems.

IGNITION CONTROLS

Piezo ignitor allows ignition of the pilot without the

use of matches.

Millivolt control has four (4) positions:

OFF All gas to the burner is shut off at the

valve.

IGN Valve position to light/maintain a

standing pilot.

ON Valve position to turn burners on/off.

LOW/

Variable position to control ame

height (heat output). Both front and

rear burners are in operation to provide

realistic glow and yellow ame.

PILOT /ODS

The gas log heater is tted with a specially designed

safety pilot (ODS assembly) light which senses the

amount of oxygen available in the room and shuts

the gas log heater off if the oxygen level begins to

drop below a satisfactory level. The pilot can only be

relit when adequate fresh air is available.

DIMENSIONS

A 26” (660mm)

B 16” (406mm)

C 29” (737mm)

GETTING STARTED

CAUTION:

GLOVES ARE RECOMMENDED WHEN

HANDLING CERAMIC FIBER LOGS TO PREVENT

SKIN IRRITATION FROM LOOSE FIBERS. LOGS

ARE FRAGILE — HANDLE WITH CARE.

MAKE SURE YOU HAVE RECEIVED ALL

PARTS

Check your packing list to verify that all listed parts

have been received. You should have the following:

• Cast Iron Stove with Burner Assembly

• Installation/Operating Instructions

• Ceramic Fiber Logs

Carefully inspect the contents for shipping damage.

If any parts are missing or damaged, immediately

inform the dealer from whom you purchased the

appliance. Do not attempt to install any part of

the appliance unless you have all parts in good

condition.

WHAT THE GAS TECHNICIAN WILL

NEED FOR INSTALLATION

You must have the following items available before

proceeding with installation:

• External regulator (for Propane/LPG) or high

pressure natural gas (1 to 2 psi system)

• Piping which complies with local codes

• Sediment trap (recommended)

• Pipe wrench

• Pipe sealant approved for use with propane/LPG

(resistant to sulfur compounds)

• Manual shutoff valve

• Tee joint

• Screwdrivers

WARNING:

DO NOT INSTALL THE HEATER …

• WHERE CURTAINS, FURNITURE, CLOTHING,

OR OTHER FLAMMABLE OBJECTS ARE LESS

THAN 42” FROM THE HEATER.

• IN HIGH TRAFFIC AREAS.

• IN WINDY OR DRAFTY AREAS.

WARNING:

IF THE AREA IN WHICH THE HEATER MAY BE

OPERATED DOES NOT MEET THE REQUIRED

VOLUME FOR INDOOR COMBUSTION AIR,

COMBUSTION AND VENTILATION AIR SHALL

BE PROVIDED BY ONE OF THE METHODS

DESCRIBED IN THE NATIONAL FUEL GAS CODE,

ANSI Z223.1/NFPA 54, THE INTERNATIONAL

FUEL GAS CODE OR APPLICABLE LOCAL

CODES.

CLEARANCES & HEIGHT REQUIREMENTS

WARNING:

THE DIMENSIONS SHOWN ARE MINIMUM

CLEARANCES TO MAINTAIN IN INSTALLING THIS

HEATER. LEFT AND RIGHT CLEARANCES ARE

DETERMINED WHEN FACING THE FRONT OF

THE HEATER. FOLLOW THESE INSTRUCTIONS

CAREFULLY TO ENSURE SAFE INSTALLATION.

FAILURE TO FOLLOW INSTRUCTIONS EXACTLY

CAN CREATE A FIRE HAZARD. THE APPLIANCE

CANNOT BE INSTALLED ON A CARPET,

TILE OR OTHER COMBUSTIBLE MATERIAL.

THE APPLIANCE SHALL BE INSTALLED ON

A NONCOMBUSTIBLE MATERIAL PANEL

EXTENDING THE FULL WIDTH AND DEPTH OF

THE APPLIANCE.

Minimum to

Side Wall

Minimum to

Side Wall

Front View

Ceiling

Mantel

Side

Wall

Minimum

36"

in Front

Side View

Ceiling

Corner

Installation

Minimum

to Either

Side Wall

F Minimum

Wall

Installation

AMin Ceiling From Floor 72”

BMantel Clearance From

Top Of Unit

Max.

Protrusion 12”

CMin. Height 18”

DSide Measured From Right 2”

E Left 2”

FRear Measured From Back 1”

GCorner Measured From Top Corners 1/2”

Alcove Minimum Dimensions

Height From

Hearth Width Depth

A B C

52” 34” 36”

NOTE: Maintain minimum side and back

clearances when placing stove in alcove.

ATTENTION:

MAINTAIN LISTED CLEARANCES FOR ANY

REQUIRED SERVICING AND FOR PROPER

OPERATION OF THIS APPLIANCE.

INSTALLATION

CAUTION!

THE APPLIANCE IS VERY HEAVY. THE

ASSISTANCE FROM A SECOND PERSON IS

STRONGLY SUGGESTED. PLEASE USE PROPER

LIFTING TECHNIQUE WHEN POSITIONING

THE APPLIANCE FOR ASSEMBLY AND

INSTALLATION.

1. Remove the two (2) straps, and open the

wrapping. Slide the bag to the bottom of the

unit.

OFF

LOGS

Pallet

Wrapping

Straps

2. Lift up on the ash lip. Pivot it back and down to

open the control door.

Leg is removed for

pictorial purposes only

Leg is removed for

pictorial purposes only

CLEARANCES & HEIGHT REQUIREMENTS

3. Lift up on the front of the stove. Pivot the

bottom out towards you. Pull down to remove

front. Note: When handling the stove be careful

not to damage the porcelain nish of the unit.

4. Remove the two screws located at the bottom

of the screen as shown. Lift up and back on the

screen to remove.

Screen

BACK

Side of unit is removed

for pictorial purposes

only

Screen

BACK

Side of unit is removed

for pictorial purposes

only

5. Remove the log box from inside the unit. Lift

the unit off the pallet. NOTE: Make sure to lift

the unit up high enough to clear the upright

supports the unit is sitting on.

PILOT

OFF

LOGS

Log Box

6. Reverse steps 2-4 to reinstall the screen and

front of the stove.

CAUTION:

THE APPLIANCE IS VERY HEAVY. THE

ASSISTANCE FROM A SECOND PERSON IS

STRONGLY SUGGESTED. PLEASE USE PROPER

LIFTING TECHNIQUE WHEN POSITIONING

THE APPLIANCE FOR ASSEMBLY AND

INSTALLATION.

INSTALLATION

CONNECT GAS LINE

WARNING:

USE NEW BLACK IRON OR STEEL PIPE.

INTERNALLY TINNED COPPER OR COPPER

TUBING CAN BE USED PER NATIONAL FUEL

CODE, SECTION 2.6.3, PROVIDING GAS MEETS

HYDROGEN SULFIDE LIMITS, AND WHERE

PERMITTED BY LOCAL CODES. GAS PIPING

SYSTEM MUST BE SIZED TO PROVIDE MINIMUM

INLET PRESSURE (LISTED ON DATA PLATE) AT

THE MAXIMUM FLOW RATE (BTU/HR). UNDUE

PRESSURE LOSS WILL OCCUR IF THE PIPE IS

TOO SMALL.

A MANUAL SHUTOFF VALVE MUST BE

INSTALLED UPSTREAM OF THE APPLIANCE.

UNION TEE AND PLUGGED 1/8” NPT PRESSURE

TAPPING POINT SHOULD BE INSTALLED

UPSTREAM OF THE APPLIANCE. A SEDIMENT

TRAP SHOULD BE INSTALLED UPSTREAM TO

PREVENT MOISTURE AND CONTAMINANTS

FROM PASSING THROUGH THE PIPE TO

APPLIANCE CONTROLS AND BURNERS.

FAILURE TO DO SO COULD PREVENT THE

APPLIANCE FROM OPERATING RELIABLE.

NOTICE: A qualied gas appliance installer must

connect the heater to the gas supply. Consult all

local codes.

IMPORTANT: Hold heater valve rmly with a

wrench to prevent movement when connecting

to inlet pipe. Always use an external regulator for

all propane/LPG heaters and high pressure one to

two-pound systems only, to reduce the supply tank

pressure to a maximum of 13” w. This is in addition

to the internal regulator in the heater valve.

CHECK GAS TYPE: The gas supply must be the same

as stated on the heater’s rating plate. If the gas

supply is different, DO NOT INSTALL THE HEATER.

Contact your dealer for the correct model.

Pipe Coupling

To Heater

Valve

Gas

Supply

Inlet

Manual Shutoff Valve

Pipe

Stainless

Flexible

Tube

Locations that the

Pressure T

apping

Point May Be

Installed

ELECTRICAL WIRING (MILLIVOLT)

The millivolt valve is a self-powered combination

gas control THAT DOES NOT REQUIRE 110V AC TO

OPERATE.

CAUTION:

LABEL ALL WIRES PRIOR TO DISCONNECTION

WHEN SERVICING CONTROLS. WIRING ERRORS

CAN CAUSE IMPROPER AND DANGEROUS

OPERATION. VERIFY PROPER OPERATION

AFTER SERVICING.

CONNECT OPTIONAL WALL SWITCH

1. Use 18 AWG, two-wire cable, 15 feet maximum

length.

2. At one end of the cable, connect both wires to

the wall switch. At the other end, connect one

wire to TP/TH and one wire to TH, or connect the

wall switch to the two male (0.25”) terminals on

the left side of the unit.

CHECK SYSTEM OPERATION

The millivolt system and individual components

may be checked with a millivolt meter having a

0-1000 mV range. Conduct each check shown in

chart below by connection meter test leads to

terminals as indicated.

A. Complete Millivolt System Check (“A” Reading

- Thermostat contacts closed - Control Knob

“ON” - Main burner should turn on)

• If the reading is more than 100 millivolts and the

automatic valve still does not come on, replace

the control.

• If the closed circuit reading (“A” reading) is less

than 100 millivolts, determine cause for low

reading, proceed to section B below.

Check

Test To Test

Connect

Meter

Leads to

Terminals

Switch or

Thermostat

Contacts

Meter

Reading

Should

A Complete

System 2 & 3 Closed Closed

B Thermopile 1 & 2 Open Open

On/Off

Switch

all

Switch

Optional Wall

Switch or

Remote

ODS Pilot

Millivolt Valve

CONNECTION

1 = TP, TH

2 = TP

3 = TH

Wiring Diagram

Switch

Spade Terminal

On/Off

Switch

ODS Pilot

ELECTRICAL WIRING (MILLIVOLT)

B. Thermopile Output Reading Check (“B” Reading

- Thermostat contacts open - Main burner off)

• Check gas pressure to the unit. If gas pressure is

within minimum and maximum on data plate,

then check pilot voltage, 325 millivolts minimum.

If the minimum millivolt reading is not obtainable,

replace pilot.

WARNING:

POSITIONING OF THE LOGS IS CRITICAL TO THE

SAFE AND CLEAN OPERATION OF THIS HEATER.

SOOTING AND OTHER PROBLEMS MAY RESULT

IF THE LOGS ARE NOT PROPERLY AND FIRMLY

POSITIONED IN THE APPLIANCE. NEVER ADD

ADDITIONAL LOGS OR EMBELLISHMENTS

SUCH AS PINE CONES, VERMICULITE OR

ROCK WOOL TO THE HEATER. ONLY USE THE

LOGS SUPPLIED WITH THE UNIT. FAILURE TO

POSITION THE PARTS IN ACCORDANCE WITH

DIAGRAMS BELOW OR TO USE ONLY PARTS

SPECIFICALLY APPROVED FOR THIS HEATER

MAY RESULT IN PROPERTY DAMAGE OR

PERSONAL INJURY.

Before you begin - This unit is supplied with ve

ceramic ber logs. Do not handle these logs with

your bare hands. Always wear gloves to prevent skin

irritation from ceramic bers. After handling the

logs, wash your hands gently with soap and water

to remove any traces of bers. NOTE: When placing

logs DO NOT cover the burner ports.

Rear Log

Support

Bracket

Left Log

Support

Bracket

Right Log

Support Bracket

PILOT

OFF

Log Support

Bracket Studs

Burner Ports

1. To install the back log (#1), position on rear log

support bracket and then press down over

studs.

Left Bottom

Log #2 Back Log #1

Top Left

Log #4 Right

Bottom

Log #3

Right

Bottom

Log #3

Right

Bottom

Log #3

Right Top

Log #5

Rear Log

Support

Bracket

Left Log

Support

Bracket

Right Log

Support Bracket

PILOT

OFF

Left Bottom

Log #2

Back Log #1

Right Top

Log #5

PILOT

OFF

Left Bottom

Log #2

Back Log #1

Top Left

Log #4

Right Top

Log #5

PILOT

OFF

Back Log #1

Top Left

Log #4

Right Top

Log #5

PILOT

OFF

Log #5

PILOT

OFF

PILOT

OFF

Left Bottom

Log #2

Back Log #1

Left Bottom

Log #2

Top Left

Log #4

Back Log #1

Top Left

Log #4

Log Support

Bracket Studs

Burner Ports

Left Bottom

Log #2

Right

Bottom

Log #3

Right

Bottom

Log #3

Right

Bottom

Log #3

Log #5

Top Left

2. Install left bottom log (#2) on left log support

bracket in front of back log.

Left Bottom

Log #2 Back Log #1

Top Left

Log #4 Right

Bottom

Log #3

Right

Bottom

Log #3

Right

Bottom

Log #3

Right Top

Log #5

Rear Log

Support

Bracket

Left Log

Support

Bracket

Right Log

Support Bracket

PILOT

OFF

Left Bottom

Log #2

Back Log #1

Right Top

Log #5

PILOT

OFF

Left Bottom

Log #2

Back Log #1

Top Left

Log #4

Right Top

Log #5

PILOT

OFF

Back Log #1

Top Left

Log #4

Right Top

Log #5

PILOT

OFF

Log #5

PILOT

OFF

PILOT

OFF

Left Bottom

Log #2

Back Log #1

Left Bottom

Log #2

Top Left

Log #4

Back Log #1

Top Left

Log #4

Log Support

Bracket Studs

Burner Ports

Left Bottom

Log #2

Right

Bottom

Log #3

Right

Bottom

Log #3

Right

Bottom

Log #3

Log #5

Top Left

LOG PLACEMENT

3. Install right bottom log (#3) on right log support

bracket in front of back log.

Left Bottom

Log #2 Back Log #1

Top Left

Log #4 Right

Bottom

Log #3

Right

Bottom

Log #3

Right

Bottom

Log #3

Right Top

Log #5

Rear Log

Support

Bracket

Left Log

Support

Bracket

Right Log

Support Bracket

PILOT

OFF

Left Bottom

Log #2

Back Log #1

Right Top

Log #5

PILOT

OFF

Left Bottom

Log #2

Back Log #1

Top Left

Log #4

Right Top

Log #5

PILOT

OFF

Back Log #1

Top Left

Log #4

Right Top

Log #5

PILOT

OFF

Log #5

PILOT

OFF

PILOT

OFF

Left Bottom

Log #2

Back Log #1

Left Bottom

Log #2

Top Left

Log #4

Back Log #1

Top Left

Log #4

Log Support

Bracket Studs

Burner Ports

Left Bottom

Log #2

Right

Bottom

Log #3

Right

Bottom

Log #3

Right

Bottom

Log #3

Log #5

Top Left

4. Install top left log (#4) on top of left bottom log.

Left Bottom

Log #2 Back Log #1

Top Left

Log #4 Right

Bottom

Log #3

Right

Bottom

Log #3

Right

Bottom

Log #3

Right Top

Log #5

Rear Log

Support

Bracket

Left Log

Support

Bracket

Right Log

Support Bracket

PILOT

OFF

Left Bottom

Log #2

Back Log #1

Right Top

Log #5

PILOT

OFF

Left Bottom

Log #2

Back Log #1

Top Left

Log #4

Right Top

Log #5

PILOT

OFF

Back Log #1

Top Left

Log #4

Right Top

Log #5

PILOT

OFF

Log #5

PILOT

OFF

PILOT

OFF

Left Bottom

Log #2

Back Log #1

Left Bottom

Log #2

Top Left

Log #4

Back Log #1

Top Left

Log #4

Log Support

Bracket Studs

Burner Ports

Left Bottom

Log #2

Right

Bottom

Log #3

Right

Bottom

Log #3

Right

Bottom

Log #3

Log #5

Top Left

5. Install top right log (#5) on top of right bottom

log.

Left Bottom

Log #2 Back Log #1

Top Left

Log #4 Right

Bottom

Log #3

Right

Bottom

Log #3

Right

Bottom

Log #3

Right Top

Log #5

Rear Log

Support

Bracket

Left Log

Support

Bracket

Right Log

Support Bracket

PILOT

OFF

Left Bottom

Log #2

Back Log #1

Right Top

Log #5

PILOT

OFF

Left Bottom

Log #2

Back Log #1

Top Left

Log #4

Right Top

Log #5

PILOT

OFF

Back Log #1

Top Left

Log #4

Right Top

Log #5

PILOT

OFF

Log #5

PILOT

OFF

PILOT

OFF

Left Bottom

Log #2

Back Log #1

Left Bottom

Log #2

Top Left

Log #4

Back Log #1

Top Left

Log #4

Log Support

Bracket Studs

Burner Ports

Left Bottom

Log #2

Right

Bottom

Log #3

Right

Bottom

Log #3

Right

Bottom

Log #3

Log #5

Top Left

CAUTION:

DURING INITIAL OPERATION OF THE NEW

HEATER, BURNING LOGS WILL GIVE OFF

A PAPER BURNING SMELL AND ORANGE

FLAMES WILL BE PRESENT. SIMPLY OPEN THE

WINDOWS FOR A FEW HOURS TO VENT THE

ODOR.

GLOWING WOOL PLACEMENT

Provided with your log set is a package of Glowing

Embers (rock wool). Break up the glowing wool into

small dime sized pieces or for a ner nish use a

metal wire brush. Place it over the small holes (ports)

located on the burner pan. Cover the entire section

of holes (ports).*Replacement of loose (Glowing

Wool) must be purchased from the original

manufacturer and application of excess loose

material may adversely affect the performance of

the heater. NOTE: Wash your hands immediately

after coming in contact with wool material. In some

cases the wool can cause slight itching or burning,

avoid any contact with eyes.

WARNING:

All previously applied loose material must be

removed prior to replacement. Do not cover the

air channels with the glowing wool.

FLAME APPEARANCE

Flames from the pilot, front and rear burner should

be visually checked as soon as the heater is installed.

In addition, periodically check the ames visually

during operation.

PILOT FLAME

The pilot ame must always be present when the

heater is in operation. It should just touch the top of

the thermocouple tip for natural. Refer to the gure

below for correct pilot ame.

If the pilot ame does not touch the thermocouple,

then the burners cannot function reliably. Refer to

the gure below for incorrect shape of pilot ame.

LOG PLACEMENT

MILLIVOLT CONTROL

Thermocouple

for Natural

Thermocouple

for LP

Thermocouple

for LP

Thermocouple

for Natural

PILOT

OFF

Thermocouple

for Natural

Thermocouple

for LP

Thermocouple

for LP

Thermocouple

for Natural

PILOT

OFF

Thermocouple

for Natural

Thermocouple

for LP

Thermocouple

for LP

Thermocouple

for Natural

PILOT

OFF

BURNER FLAME

In normal operation at full rate after 15 minutes, the

following ame appearances should be observed:

The left and right rear ames should be yellow and

extend 1”- 2” above middle logs. The yellow ames

should not contact the logs. There should be

glowing embers on the front surface of the middle

log. NOTE The ames and embers will be an opaque

orange color during the burn off time.

OPERATING INSTRUCTIONS

Avoid any drafts that alter burner ame patterns.

Do not allow fans to blow directly into the stove.

Do not place a blower inside the burn area of the

stove. Ceiling fans may create drafts that alter

ame patterns. Sooting and improper burning

will result. During manufacturing, fabricating and

shipping, various components of this appliance are

treated with certain oils, lms or bonding agents.

These chemicals are not harmful, but may produce

annoying smoke and smells as they are burned off

during the initial operation of the appliance, possibly

causing headaches or eye or lung irritation. This is a

normal and temporary occurrence. The initial break-

in operation should last two to three hours with the

burner at the highest setting. Provide maximum

ventilation by opening windows or doors to allow

odors to dissipate. Any odors remaining after this

initial break-in will be slight and will disappear with

continued use.

For Your Safety Read Before Lighting

WARNING:

IF YOU DO NOT FOLLOW THESE INSTRUCTION

EXACTLY, A FIRE OR EXPLOSION MAY RESULT

CAUSING PROPERTY DAMAGE, PERSONAL

INJURY OR LOSS OF LIFE.

A. This appliance is equipped with an ignition

device which automatically lights the pilot. If

the piezo is not working properly, refer to Match

Lighting instructions.

B. BEFORE OPERATING smell all around the

appliance area for gas. Be sure to smell next to

the oor because some gas is heavier than air

and will settle on the oor.

WHAT TO DO IF YOU SMELL GAS:

• Turn off all gas to the appliance.

• Open windows.

• Do not attempt to light any appliance.

• Do not touch any electric switch; do not use any

phone in your building.

OPERATION

LOG PLACEMENT

• Immediately call your gas supplier from a

neighbor’s phone. Follow the gas supplier’s

instructions.

If you cannot reach your gas supplier, call the re

department.

C. Use only your hand to push in, or turn the gas

control knob. Never use tools. If the knob will

not push in or turn by hand, don’t try to repair

it. Call a qualied service technician. Force or

attempted repair may result in a re or explosion.

D. Do not use this appliance if any part of it has

been under water. Immediately call a qualied

service technician to inspect the appliance and

to replace any part of the control system and

any gas control that has been under water.

PILOT

OFF

Pilot

Hi/Lo Knob

Off/Pilot/On Knb

Optional Fan

Burner Controls - Piezo

Ignitor, Control Knobs and

Optional Controls

Piezo

PILOT

OFF

Pilot

Hi/Lo Knob

Off/Pilot/On Knb

Burner Controls - Piezo

Ignitor, Control Knobs

Piezo

MILLIVOLT CONTROL LIGHTING

INSTRUCTIONS

1. STOP! Read All Labels.

2. Make sure the manual shutoff valve is fully open.

3. This heater is equipped with an ignition device

(piezo) which automatically lights the pilot. If

the pilot will not light using the piezo ignitor

refer to the manual lighting procedure.

4. Turn gas control knob clockwise to the “OFF”

position, set the thermostat to lowest setting

and turn the ON/OFF switch to the “OFF”

position.

5. Wait ve (5) ve minutes to clear out any gas.

Then smell for gas, including near the oor. If

you smell gas, STOP! Follow “B” in the safety

information label. If you don’t smell gas, go to

the next step.

6. From the “OFF” position, turn the gas control

knob counterclockwise to the “IGN” position.

Push in the control knob for (5) ve second.

7. With the control knob pushed in, push in and

release the pieso ignitor button to light the pilot.

8. Continue pushing the control knob in for a

further (60) sixty seconds to prevent the ame

detector from shutting off the gas while the

probe is warming up. Release the control knob.

9. Turn the gas control knob counterclockwise to

the “ON” position.

10. After the pilot has been lit for one minute, the

burners can be turned on. Turn the On/Off switch

to the “ON” position and adjust thermostat to

desired setting.

11. If the heater will not operate, follow the

instructions “To Turn Off Gas To Appliance” and

call your supplier.

12. Wait (30) thirty seconds before readjusting the

heater when the control knob has been turned

down to a lower setting.

Pilot

OFF

ST1179

on off switch

Control Cover Plate for Millivolt

Hi/Lo Control

Ignitor/Pilot

Control

On/Off Switch

(Located on Side of

Stove)

Pilot

OFF

ST1179

on off switch

Control Cover Plate for Millivolt

Hi/Lo Control

Ignitor/Pilot

Control

On/Off Switch

(Located on Side of

Stove)

TO TURN OFF GAS TO HEATER

1. Turn gas control knob clockwise to the “OFF”

position. Do not force.

2. Turn On/Off switch to the “OFF” position and/

or set the thermostat (if present) to the lowest

setting.

3. If applicable: Turn off all electric power to the

appliance.

OPERATION

MANUAL LIGHTING INSTRUCTIONS

1. Open stove door. Remove any items necessary

for easy access to the pilot (for example: logs,

screens, etc.).

2. Follow appropriate lighting instructions found

previously. Instead of pushing and releasing the

piezo button, light a match and hold the ame

to the end of the pilot and ignite the pilot.

3. After control knob has been released and pilot

stays lit, reinstall any items that were removed

for pilot access.

4. Call a qualied service technician for repair or

replacement of the piezo ignitor.

CLEANING AND SERVICING

WARNING:

TURN OFF THE HEATER AND ALLOW TO

COOL BEFORE CLEANING. DISCONNECT THE

ELECTRICAL POWER BEFORE CLEANING OR

SERVICING.

Annual inspection and cleaning by your dealer or

qualied service technician is recommended to

prevent malfunction and/or sooting. Remove logs,

handle carefully by holding gently at each end.

Gloves are recommended to prevent skin irritation

from ceramic bers. If skin becomes irritated, wash

gently with soap and water. Refer to manual for

correct log placement.

Periodic Cleaning - See parts diagram for location

of items discussed below.

• Do not use cleaning uid to clean logs or any part

of the heater.

• Brush logs with a soft bristle brush or vacuum

with a brush attachment.

• Vacuum loose particles and dust from the front

and rear burners, control, piezo covers and grate

weldment.

• Inspect and clean the burner air intake holes.

Remove lint or particles with a vacuum, brush, or

some pipe cleaners. Failure to keep air intake holes

clean will result in sooting and poor combustion.

• The external case should be dusted and wiped

with a moist cloth.

Annual Cleaning/Inspection - Refer to parts

diagram for location of items.

• Inspect and clean burner air intake holes. Remove

lint or particles with a vacuum, brush or some

pipe cleaners. Failure to keep the air intake holes

clean will result in sooting and poor combustion.

• Inspect and clean all burner ports.

• Inspect ODS pilot for operation and accumulation

of lint at air intake holes.

• Verify ame pattern and log placement for proper

operation.

• Verify smooth and responsive ignition of main

burner and rear burner.

For Parts Assistance Call: 800-750-2723 Ext 5051 or Email: parts@usstove.com

The information in this owner’s manual is specic to your unit. When ordering replacement parts the

information in this manual will help to ensure the correct items are ordered. Before contacting customer

service write down the model number and the serial number of this unit. That information can be found on

the certication label attached to the back of the unit. Other information that may be needed would be the

part number and part description of the item(s) in question. Part numbers and descriptions can be found

in the “Repair Parts” section of this manual. Once this information has been gathered you can contact

customer service by phone 1-800-750-2723 Ext 5051 or Email parts@usstove.com.

Model Information

Model Number

Serial Number

HOW TO ORDER REPAIR PARTS

OPERATION

TROUBLESHOOTING

WARNING: TURN THE APPLIANCE “OFF” AND ALLOW TO COOL BEFORE SERVICING. ONLY A

QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR THE HEATER.

PROBLEM POSSIBLE CAUSE REMEDY

When the ignitor

button is pressed,

there is no spark

at ODS/pilot.

Ignitor electrode positioned

wrong. Replace ignitor.

Ignitor electrode is broken. Replace ignitor.

Ignitor electrode not

connected to the ignitor

cable.

Reconnect ignitor cable.

Ignitor cable pinched or wet. Free ignitor cable if pinched by any metal or tubing.

Keep ignitor cable dry.

Broken ignitor cable. Replace ignitor cable.

Bad piezo ignitor. Replace piezo ignitor.

Appliance

produces

unwanted odors.

Appliance burning vapors

from paint, hair spray, glues,

etc.

Ventilate room. Stop using odor causing products

while heater is running.

Gas leak. Locate and correct all leaks.

Initial burn off.

Ventilate room and turn unit on high until odor

is gone. Odor should be gone after 6 hours of

continuous use.

Appliance shuts

off during use.

Not enough fresh air is

available for ODS/ pilot to

operate.

Open window and/or door for ventilation.

Low line pressure. Contact local gas company.

ODS/pilot is partially clogged. Clean ODS/pilot.

Defective Thermopile.

Check pilot ame, check wire connections, check

output, should be 325 millivolts across TH/TP and TP

Terminals with On/Off switches Off.

Restrictions in incoming air

ow.

Check for bottom riser on glass door, sunken

replace, excessive lava rock/cinders densely packed

against grate.

Gas odor even

when control

knob is in OFF

position.

Gas leak. Locate and correct all leaks.

Control valve defective. Replace control valve.

PROBLEM POSSIBLE CAUSE REMEDY

ODS/pilot lights,

but ame goes

out when control

knob is released.

Control knob not fully pressed in. Press in control knob fully.

Control knob not pressed in long enough. After ODS/pilot lights, keep control knob

pressed in for 30 seconds.

Manual shutoff valve not fully open. Fully open manual shutoff valve.

Thermocouple connection loose at

control valve.

Hand tighten thermocouple connection

until snug, then tighten 1/4 turn more.

Pilot ame not touching thermocouple,

which allows thermocouple to cool,

causing pilot ame to go out. This

problem could be caused by either

low gas pressure, or a dirty or partially

clogged ODS/pilot.

Contact local gas company.

Clean pilot with vacuum cleaner.

Thermocouple damaged. Replace thermocouple.

Control valve damaged. Replace control valve.

Burner does not

light after ODS/

pilot is lit.

Burner orice is clogged. Clean orice.

Burner orice diameter is too small. Replace burner orice.

Inlet gas pressure is too low. Contact qualied service person

Burner

backres during

combustion.

Manifold pressure is too low.

Burner orice is clogged.

Contact local gas company.

Clean burner or replace burner orice.

Slight smoke

or odor during

initial operation.

Burner orice is clogged or damaged. Clean burner or replace burner orice.

Burner is damaged. Replace burner.

Gas regulator defective. Replace gas regulator.

Logs appear

to smoke after

initial operation.

Vapors from paint or curing process of

logs.

Problem will stop after a few hours

of operation. Run the heater with the

damper open if you have one, or open a

window for the rst few hours.

Vapors or smoke continue after heater

has run with damper or window open for

several hours.

Log heater is intended to be smokeless.

Turn OFF heater and call qualied

service person.

Heater produces

a whistling noise

when burner is

lit.

Turning control knob to HIGH position

when burner is cold.

Turn control knob to LOW position and

let warm up for a minute.

Air in gas line.

Operate burner until air is removed from

line. Have gas line checked by local gas

company.

Dirty or partially clogged burner orices. Clean burner or replace burner ori

No gas to pilot. LP-regulator shut down due to inlet

pressure too high.

Verify LP tank regulator is installed and

set at 11” to 13” w.c. Replace regulator on

heater.

TROUBLESHOOTING

WARNING: IF THE GAS QUALITY IS BAD, YOUR PILOT MAY NOT STAY LIT, THE BURNERS MAY

PRODUCE SOOT AND THE HEATER MAY BACKFIRE WHEN LIT. IF THE GAS QUALITY OR PRESSURE

IS LOW, CONTACT YOUR LOCAL GAS SUPPLIER IMMEDIATELY.

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Ashley AGC500VF Owner's manual

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