Franklin F900HSVL User manual

User Guide

F900HSVL

4G LTE Mobile Hotspot

 
 
Contents 
Getting Started ...................................................................................................................................................................... 1 
Overview ..................................................................................................................................................................................................... 2 
Components .............................................................................................................................................................................................. 3 
Device Display .......................................................................................................................................................................................... 5 
Battery Management ............................................................................................................................................................................ 5 
Using Your F900HSVL ........................................................................................................................................................ 6 
Accessing the Network ......................................................................................................................................................................... 7 
Using Your F900HSVL for the First Time ..................................................................................................................................... 8 
System Requirements ....................................................................................................................................................................8 
Installing the 4G LTE SIM Card .................................................................................................................................................8 
Charging the Battery ......................................................................................................................................................................8 
Turning On/Off the F900HSVL ..................................................................................................................................................9 
Connecting to Your F900HSVL ...................................................................................................................................................... 10 
Wi-Fi Name (SSID) and Password ........................................................................................................................................ 10 
Connecting to the Internet ....................................................................................................................................................... 10 
Using Your F900HSVL after Setup is Complete ...................................................................................................................... 11 
Mobile Hotspot to share connections ................................................................................................................................. 11 
Wi-Fi and My Admin (http://myadmin) Security ......................................................................................................... 11 
F900HSVL Settings ........................................................................................................................................................... 12 
Managing Your F900HSVL .............................................................................................................................................................. 13 
Using the F900HSVL My Admin homepage...................................................................................................................... 13 
F900HSVL My Admin Home ............................................................................................................................................................ 14 
Manage F900HSVL ....................................................................................................................................................................... 14 
Connected Devices ............................................................................................................................................................................... 15 
Connected Devices ....................................................................................................................................................................... 15 
Edit a Connected Device ............................................................................................................................................................ 16 
Changing the Maximum Number of Connected Devices ............................................................................................ 16 
Blocked Devices ............................................................................................................................................................................. 16 
Settings .................................................................................................................................................................................................... 18 
Mobile Hotspot ............................................................................................................................................................................... 18 
Wi-Fi .................................................................................................................................................................................................... 22 
Advanced........................................................................................................................................................................................... 23 
Messages.................................................................................................................................................................................................. 28 
On the F900HSVL device display .......................................................................................................................................... 28 
On the F900HSVL My Admin Home page .......................................................................................................................... 28 
About......................................................................................................................................................................................................... 29 
Internet Status ................................................................................................................................................................................ 29 
Mobile Hotspot Info ..................................................................................................................................................................... 29 
Diagnostics ....................................................................................................................................................................................... 30 
Logs...................................................................................................................................................................................................... 30 
Support .............................................................................................................................................................................................. 31 

 
 
Troubleshooting ............................................................................................................................................................... 32 
Overview .................................................................................................................................................................................................. 33 
First Steps ............................................................................................................................................................................................... 33 
Common Problems and Solutions ................................................................................................................................................. 33 
Regulatory Information ................................................................................................................................................. 36 
Regulatory Statements...................................................................................................................................................................... 37 
FCC Equipment Authorization ID: XHG-R900 ................................................................................................................. 37 
Body-Worn Operation ................................................................................................................................................................ 37 
Safety Hazards ...................................................................................................................................................................................... 38 
Trademark ............................................................................................................................................................................................. 39 
Glossary ................................................................................................................................................................................ 41 
Glossary ................................................................................................................................................................................................... 42 
 
 
 
 
 

1

Getting Started

Overview

Components

Device Display

Battery Management

2

Overview

Thank you for choosing F900HSVL, 4G LTE Mobile Hotspot!

Having the F900HSVL at your fingertips will allow you to access 4G LTE network for fast

uploads and downloads. You can also connect up to eight Wi-Fi capable devices to the Internet

at once - laptops, tablets, eReaders, gaming consoles and more - and experience ten times

faster speeds of solid 4G LTE, without dropping down to 3G or other slower speed technologies.

System Requirements

• Compatible with all IEEE802.11b/g/n Wi-Fi enabled devices.

• Works with the latest versions of most browsers*.

* It is recommended to use the latest versions of Internet browsers. Outdated versions may not be

compatible with the F900HSVL Web Admin User Interface, http://myadmin.

3

Components

1. Power/Menu Button – Turn on/off F900HSVL. Shows device menu and information

Button Operation

Operations

Actions

Turn On

Press and hold the button for 2 seconds.

Turn Off

Press and hold the button until “Goodbye” message

appears.

Display

Wake-Up

When the display is off (sleep mode), the first quick press

of the button wakes up the display.

Info Display

When the display is on, press the button quickly to go

through the device menu and information.

Charging Indicator

Colors

Charging Status

Off

Your hotspot is not connected to a charger.

Red

Your hotspot is connected to a charger and is currently

being charged.

Green

Your hotspot is connected to a charger and the battery is

fully charged.

4

2. Power Indicator

Colors

Charging Status

Off

Your hotspot is powered off.

White/Blinking

Your hotspot is powered on.

3. Display – Provides device status information such as battery, service signal strength, the

number of users connected with Wi-Fi etc..

4. Charger Port – The USB charger connects here.

5. Back Cover Notch – Lift the notch to open the back cover.

6. Factory Reset Button – To perform factory reset of your device, use one end of a small,

unfolded paperclip to gently press and hold the button in the hole for 3 seconds, then

release.

7. SIM Card Stopper – Lift the stopper to insert or replace the SIM card.

8. Battery contact – Insert the battery with “UP” mark facing up to align with the battery

contacts.

9. SIM Card Slot – The SIM card installation slot

5

Device Display

Icons

Description

6 level signal strength indicators. More bars indicate a stronger

signal.

Appears when data is being transmitted between the mobile

network and your hotspot.

Show the number of connected devices. Max 8 devices.

Appears when you have unread messages. The number of

messages is displayed next to the icon. Max 5 messages.

The bar inside the battery indicates the battery level. When

battery power is low, the battery outline blinks.

Battery Management

Your F900HSVL is equipped with a replaceable and rechargeable battery. It works from its

charged battery alone, or when the device is plugged into a power source.

Note: Please do not attempt to open or disassemble your hotspot and the battery pack. Doing

so may cause damage that voids your warranty.

Charge the battery with the charger provided together with your hotspot. While the battery is

charging, the battery charging icon displays, and the power button illuminates red .

When the battery is charged, the power button illuminates green .

IMPORTANT! Please use only an approved charger to charge your hotspot. Improper handling

of the charging port, as well as the use of an incompatible charger, may cause damage to your

device and void the warranty.

6

2

Using Your F900HSVL

Accessing the Network

Using Your F900HSVL for the First Time

Connecting to Your F900HSVL

Using Your F900HSVL After Setup is Complete

7

Accessing the Network

Work effectively outside the home or office with the reliable broadband speed that the 4G LTE

service provides. You can connect to the internet at speeds that are up to 10 times faster than

3G, and keep up-to-date on all your email correspondence, download attachments, and access

your corporate intranet.

Mobile Broadband with 4G LTE

• Download: typical speeds of 5-30 Mbps.

• Upload: typical speeds of 2-20 Mbps.

NOTE: This F900HSVL supports 4G LTE only. 3G fallback service is not supported.

Wi-Fi 802.11b/g/n*

• 802.11b uses the 2.4 GHz frequency with a bandwidth of 11 Mbps.

• 802.11g uses the 2.4 GHz frequency with a bandwidth of 54 Mbps.

• 802.11n uses the 2.4 GHz frequency with a bandwidth of 150 Mbps.

* Speeds shown are those published by Wi-Fi Alliance and are theoretical in nature. Actual throughput speed may

vary.

8

Using Your F900HSVL for the First Time

System Requirements

Your computer, tablet, or other wireless devices need Wi-Fi capability and Internet browser

software only. Your F900HSVL is compatible with most major operating systems and the latest

versions of browsers.

Installing the 4G LTE SIM Card

Your SIM (Subscriber Identity Module) card is a small rectangular plastic card that stores your

phone number and important information about your wireless service.

If not already inserted, follow the instructions below to install your 4G LTE SIM card.

1. Remove the back cover of your device and take the battery out.

2. Lift the “LIFT” tab and slide your SIM card in the SIM card slot with Wireless Carrier logo

facing up. After installation, secure the “LIFT” tab back into place.

3. Properly install the battery and put the back cover on.

IMPORTANT! Do not bend or scratch your SIM card. Avoid exposing your SIM card to static

electricity, water, or dirt. Whenever you insert or remove the SIM card, ensure your F900HSVL

is powered off and is not connected to any power source. Never use tools, knives, keys, or any

type of object to force the door open or to remove the SIM card.

Charging the Battery

Before using your mobile hotspot, ensure that the battery is fully charged. Be sure to use the

charger that came with your device.

9

NOTE: Your F900HSVL is equipped with a replaceable rechargeable battery. When handling the

battery or SIM card, please make sure the device is not connected to any power sources. Do not

use any tools, sharp objects or any utensils when dealing with the battery. Doing so may cause

damage that voids your warranty.

• It normally takes 3~5 hours, depending your power sources and device status to fully

charge the battery.

• The battery discharges faster as additional devices connect to your hotspot.

• Battery life depends on the network, signal strength, temperature, features, and active

connection time.

• When charging, keep your device near room temperature.

• Never leave the F900HSVL in an unattended vehicle due to uncontrolled temperatures that

may be outside the desired temperatures for your device.

• It is normal for batteries to gradually wear down and require longer charging time.

Turning On/Off the F900HSVL

Turn On

Press and hold the Power/Menu button for 2 seconds until “4G LTE Hotspot” message displays.

Turn Off

Press and hold the Power/Menu button until “Goodbye” message displays.

NOTE: Your F900HSVL is normally ready to use within one minute. However, depending on

network signal strength, it is also normal to take longer to connect to the wireless network.

10

Connecting to Your F900HSVL

Wi-Fi Name (SSID) and Password

You can find your Wi-Fi Name and Password any time you need. Just press the power/menu

button ( ) shortly when the display is on.

Connecting to the Internet

1 Open the Wi-Fi application or controls on your laptop or Wi-Fi capable device that you want

to connect to your F900HSVL. Then find your F900HSVL’s Wi-Fi name “Mobile Hotspot

xxxx”.

2 Click Connect and enter the Password when prompted.

NOTE: The last four characters of your Wi-Fi Name is unique for your F900HSVL. You can

change the Wi-Fi Name of your own. See Ch3 “Settings”.

Home screen

Press quickly

Wi-Fi Name display

Password display

Web Admin URL Guide display

Back to Home screen

11

Using Your F900HSVL after Setup is Complete

Mobile Hotspot to share connections

You can use your F900HSVL as a wireless mobile hotspot to connect to a total of eight Wi-Fi

capable devices to the mobile broadband network.

Wi-Fi and My Admin (http://myadmin) Security

The F900HSVL comes from the factory with security turned on. By default, your Wi-Fi password

and My Admin password are the same. Your My Admin password is always the same as your

Wi-Fi password unless you change it in the My Admin home page. If you change your Wi-Fi

password first, your My Admin Home password changes together.

You can create your own My Admin password by signing into the My Admin home page. After

you change your own My Admin home password, you will be required to use the new password

to sign in to the My Admin home page.

To change your My Admin home password:

1 Connect your Wi-Fi capable device to your F900HSVL.

2 Open a web browser and enter http://myadmin or http://192.168.1.1.

3 Click “Change My Admin Password” under Get Started on the home screen.

12

3

F900HSVL Settings

Managing Your F900HSVL

F900HSVL Home

Connected Devices

F900HSVL Settings

Messages

About F900HSVL

13

Managing Your F900HSVL

Using the F900HSVL My Admin home page

You can connect to your My Admin home page and customize your F900HSVL settings.

1 Connect your Wi-Fi capable device to the F900HSVL.

2 Open a web browser on your connected device and open your home page by entering

either http://myadmin or http://192.168.1.1.

3 Sign in using the My Admin home password. By default, your My Admin home password

is the same as your Wi-Fi Password unless you changed the admin password.

4 You are now able to customize your F900HSVL settings. The menu column to the left of

the web page is the primary navigation for the My Admin home page. You can access

each feature under the applicable menu.

14

F900HSVL My Admin Home

The My Admin home page allows you to quickly access all menu options for your F900HSVL.

• Connected Devices

• Settings

• Messages

• About

Manage F900HSVL

The Get Started quick links contain the following options:

Click Customize Wi-Fi Settings to directly

go to Wi-Fi setting page.

Click Change My Admin Password to

directly go to My Admin Password menu

page where you can change your admin

password.

15

Connected Devices

The Connected Devices page allows you to view and edit devices that are currently connected

to your F900HSVL. You can also block or unblock devices. Any devices blocked from

connecting with the F900HSVL can also be viewed.

The Connected Devices page contains:

• Connected Devices – Displays the IP Address, MAC Address of up to eight connected

devices.

• Blocked Devices – Displays any blocked devices.

NOTE: A device that is currently accessing the http://myadmin cannot be blocked.

Connected Devices

The Connected Devices menu contains the following options:

• Name – Normally this is the hostname of the connected device as set on the connected

device. You can use the pencil tool to change the name of any connected device.

• IP Address – The local IP address of the connected device.

• MAC Address – The MAC address is a unique network identifier for this connected device.

• Max Device– Clicking it allows you to go to the Wi-Fi Settings menu to change the

maximum number of connected devices.

16

Edit a Connected Device

To Edit a Connected Device:

1. Click on the pencil tool . A page opens, allowing you to edit the name of the device.

2. Update the name of the device and click Enter.

Changing the Maximum Number of Connected Devices

Click # [change] next to Max devices to go to the Wi-Fi Settings page.

Blocked Devices

The Blocked Devices menu contains the following options:

• Block Button – Click Block to disconnect a connected device and prevent it from

reconnecting. The blocked device then appears in the Blocked Devices list. This option is

not available for use for Your Device (the device My Admin home page currently opens on).

17

• Blocked Devices – This list reflects any devices that you have blocked. Note that, since

these devices are not currently connected, and are blocked from connecting, they do not

have an IP address. Instead, they are identified by MAC address. You can enter the name

to identify the device blocked by clicking the pencil icon.

• Unblock Button – Click Unblock to unblock a previously blocked device, freeing it to

connect again. The unblocked device is deleted from the Blocked List and will reappear in

the Connected Devices list when it connects.

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Franklin F900HSVL User manual

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