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INSTRUCTION MANUAL
6KG WASHING MACHINE
C610WM16
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Contents
Unpacking .................................................................................................................................... 5
Installing Your Washing Machine ............................................................................................... 6
Choosing the Right Location for Your Washing Machine ........................................................................ 6
Removing the Transit Bolts ......................................................................................................... 7
Hose and Cable Lengths ...................................................................................................................................... 8
Water Supply Hose ................................................................................................................................................. 9
Water Drain Hose ....................................................................................................................................................9
Moving the Washing Machine from One Location to Another ............................................................ 10
Connecting to the Mains Supply ....................................................................................................................10
Product Overview ...................................................................................................................... 11
The unit ....................................................................................................................................................................11
Control Panel .........................................................................................................................................................12
Function Buttons ..................................................................................................................................................12
Child Lock ................................................................................................................................................................12
Preparation ................................................................................................................................ 13
Preparing Laundry ...............................................................................................................................................13
Adding Detergent and Softener .....................................................................................................................13
Which Detergent to Use ..................................................................................................................................... 14
Selecting the Program ........................................................................................................................................15
Wash Setting .............................................................................................................................. 16
Standard Washing ................................................................................................................................................16
Changing Programs .............................................................................................................................................16
Removing Washing (Once program is nished) ........................................................................................16
Maintenance - Cleaning the Washing Machine ....................................................................... 17
Maintenance Wash ...............................................................................................................................................17
Cleaning the Drum ............................................................................................................................................... 17
Cleaning the Exterior of your Washing Machine ....................................................................................... 17
Cleaning the Detergent Drawer ......................................................................................................................17
Cleaning the Drain Pump Filter .......................................................................................................................18
Cleaning the Filter Net of the Water Supply Hose ....................................................................................18
Cleaning the Door Seal and Window ............................................................................................................18
Troubleshooting ........................................................................................................................ 19
Specications ............................................................................................................................. 20
Product Fiche .............................................................................................................................21
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3
Safety Warnings
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING!
• If you will not be using the washing machine for a while such as when you
go on holiday, turn off the water supply to the washing machine. This is
particularly important if there is no drainage around the washing machine. If
the water is left on, water pressure may build up and cause a leak. Switch off
the electricity to your washing machine.
General Use
• This washing machine is for indoor household (domestic) use only.
• Do not install your washing machine anywhere that is damp or exposed to the
weather. If you do, it may cause an electric shock, fire, failure or deterioration.
• Keep flammable substances well away from the washing machine. They may
cause an explosion or a fire.
• Before you start using the washing machine, turn the tap on to check that the
hose is properly connected. If it’s not, there may be a water leak.
Power Source and Cable
• Make sure your home voltage matches the voltage displayed on the washing
machine. If you are not sure, contact an electrician.
• Use a dedicated earthed mains socket, rated at a minimum of 10 Amp
230V AC. If the washing machine is plugged in with other appliances, it may
overheat and cause a fire.
• Do not use a mains plug adaptor or extension cable. It may overheat and
cause a fire.
• Make sure the mains plug is pushed firmly into the socket. A loose connection
may overheat and cause electrical shock or a fire.
• The mains plug must remain accessible to allow disconnection or an all pole
switch must be incorporated in the fixed wiring in accordance with the wiring
rules.
• Check the mains lead and mains plug for any damage. If the mains cable
is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid a hazard.
• Unplug the mains lead when cleaning the washing machine.
• Do not touch the mains lead or mains plug with wet hands. It may cause an
electric shock.
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4
• Check the mains plug regularly for dirt. If dirt accumulates on the mains plug,
it could cause a fire. To prevent this, unplug the cable and clean the mains plug
with a dry rag.
• If you disconnect the mains plug, hold onto the mains plug not the cable.
Pulling the cable may damage it causing an electric shock or a fire.
To Prevent Injury / Damage
• When opening and closing the door ensure you keep fingers away from the
door hinge.
• Do not wash, rinse or spin water-proof sheets or clothing. These may cause
vibration or washing machine failure during spin-drying, which could lead to
injury, damage to the washing machine or damage due to water leaking.
• Be careful when draining hot water or any detergent from the washing
machine.
• This appliance can be used by children aged from 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards
involved.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by children without
supervision.
• Children of less than 3 years should be kept away unless continuously
supervised.
• Do not put too much laundry (see program table for maximum drying loads)
or detergent into the washing machine. It may cause issues with the washing
machine or laundry.
• The appliance is to be connected to the water mains (with a pressure between
0.1-1.0Mpa) using the new hose-set supplied. Old hose-sets should not be
reused.
• The ventilation openings in the base of the washing machine must not be
obstructed by a carpet.
• Do not dismantle, repair or modify the washing machine. The washing
machine could malfunction and cause a fire or injury.
• Keep small parts found in the accessories bag away from children and babies.
• Make sure children and pets do not climb in the appliance.
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5
The Main Unit
Cover Cap x 4
Liquid detergent guide x1
Unpacking
Remove all packaging from the unit. Retain the packaging. If you dispose of it please do so according to
local regulations.
The following items are included:
If items are missing, or damaged please contact Partmaster (UK only).
Tel: 0344 800 3456 for assistance.
Water Supply Hose x 1
200
150
100
• Water is poured into the washing machine to perform an inspection at the time of shipment
from the factory, so there may be drops of water or condensation in the washing machine. This is
not an indication of a malfunction.
IT IS HAZARDOUS FOR ANYONE OTHER THAN AUTHORISED
SERVICE PERSONNEL TO CARRY OUT SERVICING OR REPAIRS WHICH
INVOLVE THE REMOVAL OF COVERS.
TO AVOID THE RISK OF AN ELECTRICAL SHOCK DO NOT ATTEMPT
REPAIRS YOURSELF.
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INSTALLATION
6
Additional space (50mm) is required for the rear of the washing machine. This is to allow
enough space for the water hose and drain hose.
Installing Your Washing Machine
Please read and follow the instructions carefully.
• In addition to the instructions mentioned here, special regulations may apply with regards to the
relevant water and power supply companies. If in doubt, have the washing machine connected by
a qualified technician.
• The washing machine is heavy - caution when lifting it. Do not lift by projecting components (e.g.
washing machine door).
• Warning: Frozen hoses may tear/burst. Do not install washing machine in outdoor areas or where
there is a risk of frost.
• Place hoses and cables in such a way that there is no risk of them becoming trapped or kinked.
Choosing the Right Location for Your Washing Machine
• Make sure there’s enough space for your washing machine.
• Install your washing machine on a flat, stable surface to avoid excessive vibration and noise.
Sloping
surface
Unstable Bumpy
surface
• When moving, start by tilting the washing machine backwards.
• One person should stand behind it, holding the rear of the top panel. The other person should grip
the bottom feet at the front.
• Check that you have all the required accessories for installation.
• If in doubt entrust the installation of the washing machine to a qualified technician or service
agent.
Two or more people are required to carry
the washing machine.
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INSTALLATION
7
Removing the Transit Bolts
To remove the transit bolts:
1. Ensure the unit is fully disconnected from the mains power by unplugging it from the mains.
2. Unscrew the four (4) transit bolts.
3. They are located at the rear side of the washing machine. Use a spanner (not included) to loosen
the four (4) transit bolts, then pull out the bolts horizontally. Ensure the plastic bolt guides (if any)
are also removed.
4. Snap in the plastic caps to cover the transit bolt holes.
Keep the four (4) transit bolts in a safe place,
in case you need to move the washing machine.
Do not run the washing machine without removing the bolts, as this can cause excessive vibrations.
Four (4) transit bolts keep the interior of the washing machine in place while it is being moved.
They must be removed before installation. Use a 10mm spanner (not included) and follow the
instructions.
1
2
3
4
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INSTALLATION
8
1
2
4
5
6
7
8
9
10
11
12
60˚C
40˚C
60˚C
40˚C
COTTON
1.
2.
3.
4.
5.
6.
7.
90°
C
60° pre
40° eco
Quick wash
20° eco
90°
C
60°
- cold
30°
C
8.
9.
10.
11. 30°
C
12.
Rinse
Spin
Drain
SYNTHETICS DELICATE
Program
C510WM14
A
+
WOOL
Hose and Cable Lengths
How to connect from the left side
~95cm
~140cm
~116cm
~140cm
~90cm
~168cm
min. 60cm
max. 100cm
How to connect from the right side
Levelling the Washing Machine
There are 4 levelling feet on the underside. They must be adjusted to make sure the washing machine
is level.
1. On each foot, loosen the lock ring by turning it clockwise.
2. Adjust all four feet by rotating each upwards or downwards (max
adjustment 15mm).
3. Use a spirit level to ensure the washing machine is level.
4. Tighten each lock ring by turning them anti-clockwise (towards the washing machine body).
Ensure all four lock rings are tightened securely. Check the feet are still bolted to
the washing machine - if they’re unbolted, the washing machine will move around.
Foot
Locking Ring
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INSTALLATION
9
Water Supply Hose
Points to remember
• Follow the instructions in this section to avoid water leaks.
• Don’t connect the hose to a combination tap.
• Don’t twist, squash, modify or cut the hose.
• Optimum water pressure in the main pipe is 0.1 MPa - 1.0 MPa. If the water pressure is set higher
than this, you will need to install a depressurising valve. Ensure the water flow amount and speed
from the tap is sufficient. If you’re unsure, ask a qualified technician to connect the hose.
• This unit must only be connected to cold water mains using the new water inlet hose provided.
• If your washing machine is delivered in freezing weather conditions, leave it at room temperature
for 24 hours after you’ve set it up before using it. This ensures there’s no ice blocking the appliance.
Connecting the Water Supply Hose
1. Connect the 90° end of the hose to the back of your
machine, it only needs to be hand tight. Check the
black washer is in place.
2. Connect the straight end of the hose to the
connector on the cold water supply, it only needs to
be hand tight. Check that the filter and black washer
are in place.
3. Open the tap slowly and check that there are no
leaks around either connection.
3/4”
min. 10 mm
3/4”
min. 10 mm
Plastic joint
• The connections are subject to water pressure.
• Use the hose set supplied with the appliance. Old hose sets should not be reused.
Water Drain Hose
Points to remember:
• Don’t twist, pull out or bend the drain hose.
• Your washing machine should be no more than 95cm from the drain outlet
(see the hose and cable lengths diagram).
Draining to a sink or wash-basin
• Secure the drain hose in position, so it can’t drop out of the basin.
• Don’t block the basin’s drain outlet, and make sure that the drainage
through it is sufficient.
• Don’t let the tip of the drain hose dip into the drained water, as this can
cause the water to flow back into the washing machine.
• Don’t extend the length of the drain hose.
The drain hose should not be submerged in water and should be
securely fixed and leak-free. If the drain hose is placed on the ground
or if the pipe is at a height of less than 60cm, the washing machine
will continuously drain while being filled (self-siphoning).
U-Shape Holder
(not supplied)
Draining to a wash-basin
Draining to a drain hose
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INSTALLATION
10
Connecting to the Mains Supply
For your safety:
• Do not use a mains plug adapter or extension cable.
• If the mains cable or mains plug are damaged, stop using them and call a qualified technician for
assistance.
• The mains cord of your washing machine is equipped with an Earthed plug. This plug must always
be inserted to an earthed socket capable of supplying 13 Amps. If you don’t have such a socket and
fuses in your house, please call a qualified electrician.
Moving the Washing Machine from One Location to Another
Ensure the transit bolts are fixed in place prior to moving the washing machine.
Before you move the washing machine:
• Shut off the tap and run the washing machine to drain the water. Drain any remaining water from
the pump hose.
• Disconnect the unit from the mains.
• Depressurise the water supply hose and remove it.
• Replace the transit bolts (in the reverse order in which you removed them (please see the Moving
and Installing section for details).
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Product Overview
The unit
The Detergent
Compartment
The Control
Panel
Drain Hose
Pump lter
cover
Door
Window
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12
60°
C
40°
C
C610WM16
Control Panel
Program Selection Dial
Dierent wash programs
can be selected according to
your wash requirements see
the program table.
Program Ready Light
Lights to show a program has
been selected and is ready.
Program Finished Light
Lights to show a program
has nished, the door can
now be opened.
Start / Pause
Press to start your wash,
the LED will light. Press
while in operation to
pause your wash, the
LED will ash.
• If you need to change a program, press Start/Pause button, turn the program dial to ‘0’ re-select
the desired program.
Prewash
Press to select
a prewash (not
available on all
wash programs).
No Spin
Press to disable
the spin cycle.
Function Buttons (No Spin & Prewash)
If you press one of the function buttons and the indicator light flashes, that function is not available in that
program setting.
Child Lock
Your machine has a child lock to prevent a child from accidentally changing a program or starting the
washing machine.
1. Press and hold the Start/Pause and Prewash buttons for 3 seconds, the No Spin and Prewash indicator
lights will briefly flash to show the child lock is active.
• To prevent a child from adjusting the washing machine while working, activate the child lock once
the program has started.
• To prevent a child from activating the washing machine when its not in use, select any program
then activate the child lock. This will now lock the machine and prevent any program from being
activated.
2. To switch the child lock off press and hold the Start/Pause and Prewash buttons for 3 seconds. The
Start/Pause indicator will flash to show the child lock has been switched off. The child lock will also
automatically switch off at the end of a wash program.
Only use the prewash function for very dirty laundry.
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13
Preparation
Read the following to understand how best to prepare your laundry for washing.
Preparing Laundry
• Check that pockets do not contain any objects which may damage
your clothes and the washing machine.
• To prevent any large, heavy objects (e.g., buckles, large buttons,
etc.) from hitting the glass door, turn your clothing inside out, or
remove the heavy objects. These could damage your laundry or
the washing machine.
• Do not exceed the dry load weights for the selected program.
Adding Detergent and Softener
Do not add more detergent than needed. Please follow the dosage recommendation on the
detergent package.
1. Slide out the detergent drawer and put the required detergent and softening agent into the
corresponding compartments. Push back the drawer gently.
2. Add detergent and softener according to the washing amount, the soiling level, the water hardness in
your area and the detergent manufacturer’s instructions of these products.
If you would like to use a liquid detergent you will need to insert the BLUE liquid detergent divider.
1. Insert the blue liquid detergent divider into the slots in the main wash compartment.
2. The divider has liquid level marks, 100ml, 150ml and 200ml. Pour in your required about of detergent.
3. Remove the liquid detergent divider, the detergent will flow into the machine. The divider should not
be left in the detergent compartment during the wash program.
If you use a powder detergent remember to remove the blue liquid divider.
• Only use detergent designed for automatic washing machines.
Liquid Detergent
Guide
Main Wash
Detergent
Softener
Pre-wash
Detergent
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14
• For pre-washing program, detergent should be added to both drawer and . For other
programs, do not add detergent to drawer
.
• Use liquid detergent according to the instructions on its package. Do not use liquid detergent in
the pre-wash mode.
• Do not overuse softener; otherwise, it will damage the artificial fibres.
• Dilute viscous fabric softeners and fabric conditioners with water if you are finding some is left in
the detergent compartment after wash program has finished.
• Do not use the washing machine when the detergent drawer is removed.
• If you forget to add detergent, you can drain the washing machine by running a drain program. Then
you can add detergent and start the program again. Detergent only reaches the drum when water
flushes through the detergent drawer.
• To prevent powdered detergent staying in the drawer, dry the inside of the drawer with a cloth. Make
sure the powder isn’t lumpy when you add it into the drawer.
• If the rinse cycle isn’t removing all the detergent from your wash, use less detergent.
• Softener should not exceed the MAX level in the compartment.
Which Detergent to Use
The care label is crucial to ensure correct detergent selection, temperature and laundry treatment.
Washing and type of textile Washing temperature Detergent
Boil washable white washing
made of linen or cotton
30°C - 90°C (Max)
Standard detergent containing bleach and
optical brighteners
Coloured washing made of linen
or cotton
30°C - 60°C (Max)
Colour detergent without bleach and optical
brighteners
Coloured washing made of easy-
care fibres, synthetic materials
30°C - 60°C (Max)
Colour/mild detergent without optical
brighteners
Delicate fine textiles, silk or viscose 30°C - 40°C (Max) Mild detergent
Wool 30°C - 40°C (Max) Detergent for woollens
Dry Laundry Weight chart
The following table is a guide to what certain types of laundry might weigh. This should help you when
loading your washing machine.
Laundry type Weight (kg)
Towel 0.2
Linen 0.5
Bathrobe 1.2
Quilt Cover 0.7
Pillow Case 0.2
Underwear 0.1
Tablecloth 0.25
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Selecting the Program
Here are the available programs, additional functions and option settings.
Program Description Prewash
Function
†
Max
Temperature
Max Load
(kg)
Preset Setting
Default Spin
(rpm)
Approximate
Time (Min)
Cotton
1 90°C
For average soiled
cottons, household
linens and work / play
clothes.
Available
✓
90°C 6.0* 1000 155
2 60°C Pre
†
Pre set
✓
60°C 6.0* 1000 140
3 60°C Available
✓
60°C 6.0* 1000 190
4 40°C Available
✓
40°C 6.0* 1000 180
5 40°C eco NOT Available
✓
40°C 6.0* 1000 80
6
Quick
Wash
For lightly soiled
cottons, household
linens and work / play
clothes.
NOT Available
✓
25°C 3.0 800 30
7 20°C eco NOT Available
✓
20°C 3.0** 1000 102
Synthetics
8 60°C
For average or lightly
soiled garments for
mixed cotton, linen
and man-made fabrics.
Available
✓
60°C 3.0 800 84
9 40°C Available
✓
40°C 3.0 800 65
10 cold NOT Available
✓
Water temp 3.0 800 72
Delicates
11 30°C NOT Available
✓
30°C 2.0 600 70
Wool
12 30°C
For machine washable
woollens and other
items marked with
hand wash care label.
NOT Available
✓
30°C 2.0 600 73
Rinse
Sperate rinse procedure
NOT Available
✗
Water temp 6.0 800 28
Spin
Sperate spin procedure
NOT Available
✗
– 6.0 800 10
Drain
Sperate drain procedure
NOT Available – – – – 2
* Maximum of 3.0kg of towelling material.
†
Heavily soiled laundry. ** Maximum of 2kg of towelling material.
• Standard washing cycle programs are the Standard 60° C Cotton Program and the Standard
40°C Cotton Program. These cycles are suitable for cleaning naturally-soiled laundry and are the
most efficient washing cycles in terms of combined energy and water consumption.
• For all washing programs, please following the detergent recommendations on the garment
label or on the detergent’s packaging.
• Washing times depend on the program type, ambient water temperature and wash load (weight
and type).
• Energy and water consumption will vary according to wash load and type, extra functions, tap
water and ambient temperatures.
• The actual water temperature may differ from the declared cycle temperature.
• Your washing machine will automatically detect if you have only inserted half a load or less of
laundry, it will automatically reduce the washing time, water consumption and energy in some
programs.
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Wash Setting
Standard Washing
1. Pull the door handle and put the laundry in the drum.
Make sure no washing gets caught in the door.
2. Close the door and turn the Program Selection Dial
to select your wash program. The program ready light
will switch on.
3. Add detergent and softener as required (refer to
“Adding Detergent and Softener” section).
4. Select the required functions (refer to “Control Panel”
section).
5. Press the Start/Pause button to start the wash cycle.
The indicator will light on the button.
6. The program finished light will switch on when the
program is complete. You will now be able to open
the door.
60°
C
40°
C
60°
C
40°
C
• If the door is locked and you switched the washing machine off, paused the program - or if
there’s a power cut - it will stay locked for 1-2 minutes. Don’t open the door if your machine is full
of water.
• Do not touch the door window if you have selected a 90° wash program, the glass could be hot.
Removing Washing (Once program is nished)
1. Open the washing machine door and remove your washing.
2. Remove any foreign objects to avoid risk of rusting.
3. Leave the door open so that any residual water can evaporate.
4. When you’re not using your washing machine, its recommended to switch it off at the mains and
switch off the water tap.
Changing Programs
If you have accidently selected the wrong program, you can cancel it and select a new one. We suggest
that you do not change the program after the machine has been running for 3 minutes.
1. Press the Start/Pause button to pause the current program.
2. Turn the Program Selection Dial to ‘0’, this will cancel the current program. Then select a new
program.
3. Press the Start/Pause button, the washing machine will automatically drain any water from the
previous program and start the new one.
4. The program finished indicator will light when the program is complete. You will now be able to open
the door.
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Maintenance - Cleaning the Washing Machine
Maintenance Wash
Regularly (recommended 2-3 months) run your washing machine on a 90°C program with a little detergent
and NO LAUNDRY. You MUST make sure the drum is empty. This will clean the inside of the machine and
remove any bad odours.
Cleaning the Drum
Rust left inside the drum by metal articles should be removed immediately with chlorine-free detergent.
Never use steel wool.
Cleaning the Exterior of your Washing Machine
• Clean the outside of your washing machine with a soft cloth and mild detergent such as kitchen
detergent.
• Don’t splash water over the washing machine.
• Do not use corrosive solvents or cream cleansers, thinners or products containing alcohol or kerosene.
Cleaning the Detergent Drawer
1. Remove the detergent drawer by pulling and pressing the rear of the softener cover at the same time.
2. Wash out old detergent from the drawer with water. (Use a cloth to clean the washing machine.)
Residual detergent soon builds up if you don’t clean the drawer regularly, and can develop mould.
3. Replace the drawer.
• Always unplug the washing machine before cleaning.
Pull out at the
same time
Press
• Don’t put laundry in the washing machine during the drum cleaning.
* All images are for indication only; please refer to your individual unit for actual item.
Cleaning the Siphon Plug
Remove the detergent drawer. Remove the siphon plug and
wash any residual softener off the siphon. Replace the siphon
and slide the draw back into the washing machine.
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Cleaning the Door Seal and Window
• Wipe the window and seal after each wash to remove lint and stains. If lint builds up, it can cause leaks.
• Remove any coins, buttons and other objects from the door seal after each wash.
Cleaning the Filter Net of the Water Supply Hose
If water isn’t filling properly...
1. Turn the water supply off at the tap.
2. Close the washing machine door and select “Drain” program and press the Start/Pause button.
3. When finished, turn the power off. Loosen the water supply hose and remove it from the tap.
4. Use a small brush, e.g. a toothbrush to clean the filter and water inlet valve.
5. Re-connect the water supply hose to the tap and turn the tap back on, checking for leaks.
6. Replace the pump filter, make sure it slides all the way in and turn it clockwise to screw closed and then
close the bottom cover.
Cleaning the Drain Pump Filter
Its recommended to clean the pump filter every 2-3 months.
Before cleaning the drain filter, first start the drain program to remove any residual water, then switch off
and unplug the washing machine.
1. Open the bottom cover.
Wool
Power
Cotton
Time to end
Quick Wash
C
。
40
C
。
20
C
。
40
60’
30’
15’
1000
800
600
400
Spin
Synthetic
Speed
Stop
Intense
Start/Pause
Pre-Wash
C
。
30
C
。
60
C
。
90
Service Flap
2. Place a container under the drain pump filter, to collect any excess water that may come out of the
drain pump when the filter is removed.
3. Carefully loosen the drain filter. Turn anti clockwise until the water gently begins to run, this is normal.
4. Remove the filter once the water has stopped.
5. Remove any lint and debris before carefully replacing the filter.
• The filter must be in place, or it may lead to leakage.
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Troubleshooting
Troubles Reason Solution
Washing machine
cannot start up
• Check that the door is closed tightly.
• Check that the power is on.
• Check that the water supply tap is open.
• Check a program is selected.
• Check that the Start/Pause button is pressed.
Water leakage or
water is coming from
the bottom of the
machine
• The inlet hose and/or drain
hose has a leak.
• The inlet hose connections or
drain hose connections are
not tight.
• Drain pipe in the room is
blocked.
• Check and fasten hose connections.
• Clean up drain hose and ask a service agent to
repair it if necessary.
• Fix the inlet hose.
• Replace the drain hose.
• Replace the inlet hose.
Indicator lights not
working
• Power is disconnected or the
unit is turned off.
• Plug in and switch on at the mains.
• Check the mains plug and fuse.
• Check that the washing machine is turned on.
• You may be experiencing a power cut.
Unsatisfactory wash
results
• The clothes are too dirty.
• Insufficient detergent quantity.
• Select a different wash program.
• Add the proper detergent quantity according to
the instructions on your detergent packaging.
Machine is draining
while being filled
• The height of the drain hose is
below 60 cm.
• The drain hose is in water.
• Install drain hose within 60-100 cm of height.
• Make sure the drain hose is not in water.
Drainage failure
• Drain hose is blocked.
• Drain hose end is higher than
100 cm above the floor level.
• The pump filter is blocked.
• Unblock the drain hose.
• Make sure the drain hose end is lower than
100 cm above floor level.
• Unblock the pump filter.
Machine is vibrating
• Washing machine is not level.
• Incorrect load.
• The transit bolts have not been
removed.
• Adjust the feet to make the machine level.
• Add or remove some laundry.
• Remove the transit bolts. Remember to keep
them.
The Start/Pause light
is flashing.
• The door isn’t closed properly.
• Program paused
• Close the door, you should hear it click closed.
• Un-pause the program.
• If the light keeps flashing call your service
agent.
The Program ready
light is flashing.
• The water level is low in the
machine.
• Check the water is switched on at the mains.
• Check the water supply hose and filter isn’t
blocked.
• If the light keeps flashing call your service
agent.
The Start/Pause and
Program ready lights
are flashing.
• The pump filter is blocked.
• The pump has failed.
• Clean the pump filter.
• If the lights keeps flashing call your service
agent.
The Program Finished
light flashes.
• Your machine is faulty. • Contact your service agent.
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20
Troubles Reason Solution
The No Spin and
Prewash indicator
lights flash when
buttons are pressed.
• The Child Lock has been set.
• Press and hold the Start/Pause and Prewash
function buttons for 3 seconds to switch the
Child Lock off.
Machine is not
spinning properly.
• The load is unbalanced and the
load control system has been
activated.
• The machine will try to balance the load, this
may take a few minutes more than normal.
• Try to insert the laundry in a balanced manor
next time.
Excessive foam
is forming in the
detergent draw.
• Excessive amount of detergent
used.
• Wrong detergent used.
• Pause the current program. Mix a spoon full
of softener with half a litre of water and pour
the mixture into the detergent draw. Wait 5-10
minutes then start the program again. Use less
detergent next time you wash.
• Use detergents produced for automatic
washing machines.
Unsatisfactory
washing results.
• Your laundry was too dirty for
the wash program.
• Didn’t use enough detergent.
• The water in your area is very
hard.
• You have overloaded the
machine.
• The laundry has been loaded
badly.
• Try selecting a program with a pre-wash setting.
• Adjust the amount of detergent used.
• Don’t overload your machine, put less laundry
in next time.
• Load the laundry correctly.
Grey spots appear
on the laundry.
• The reason for such spots may
be oil, cream or ointment.
• Apply the maximum about of detergent
allowed according to the detergent
manufacturer in your next wash.
Specications
Brand
Essentials
Model
C610WM16
Rated Voltage
230 - 240V~
Rated Frequency
50 Hz
Rated Power Input
2100 W
Dimensions of the Product
595mm (W) x 525mm (D) x 845mm (H)
Weight of the Product
56 kg
Maximum Mass of Dry Cloth
6 kg
Pressure of Tap Water
0.1 MPa - 1 MPa
Energy Rated Program According To
Regulation EN60456
Program 3 - Cotton 60°C
Program 4 - Cotton 40°C
Features and specifications are subject to change without prior notice.
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