DPS Telecom NetGuardian 216 User manual

USER MANUAL

NetGuardian 216

February 18, 2005

Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs.

D-OC-UM052.18100

Firmware 1.0H

This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this

document may be photocopied without prior written consent of DPS Telecom.

All software and manuals are copyrighted by DPS Telecom. Said software and manuals may not be reproduced, copied,

transmitted or used to make a derivative work, by either mechanical, electronic or any other means in whole or in part,

without prior written consent from DPS Telecom, except as required by United States copyright laws.

The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not be

liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this

manual.

Notice

February 18, 2005

February 3, 2004

September 20, 2004

Revision History

NetGuardian 216 User Manual (D-OC-UM052.18100) Released.

NetGuardian 216 User Manual (D-OC-UM052.03200) Released.

NetGuardian 216 User Manual (D-OC-UM049.20100) Released.

Contents

Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs

Introduction1 1

Shipping List2 2

Specifications3 3

Hardware Installation4 4

Tools Needed4.1 4

Mounting4.2 4

NetGuardian 216 Connections4.3 5

Power Connection4.4 6

LAN Connection4.5 7

Preliminary Network Configuration4.5.1 7

Reach-through Serial Port4.6 8

Alarm and Control Relay Connections4.7 9

Discrete Alarms4.7.1 10

Analog Alarms4.7.2 12

4.7.2.1

Jumper Options

12

Front and Back Panel LEDs4.8 13

Audible Notification and Mode Button4.9 14

Configuration5 15

T/NG2165.1 15

Installing T/NG2165.1.1 15

Starting a T/NG216 Session5.2 16

Connecting via Craft Port5.2.1 17

Connecting via TCP/IP5.2.2 17

T/NG216 Help5.3 18

Editor Toolbar5.4 18

Editor Device Tab5.5 19

Editor Channel Tab5.6 20

Configure DCP Channel5.6.1 21

Configure Reach-Through Serial Port5.6.2 21

Configure Alarm Channel5.6.3 22

Editor Relays Tab5.7 23

Editor Alarms Tab5.8 24

Editor System Alarms5.9 25

Editor Analog Alarms Tab5.10 25

Current Sequencing5.10.1 26

5.10.1.1

Changing Analog Channel Scaling References

27

Write to NVRAM5.11 28

Reboot Using T/NG2165.12 28

Turn-up and Test Mode6 29

Alarm Tab6.1 30

Real-Time Clock6.2 31

Relays6.3 31

Analogs6.4 32

Analyze Mode7 32

Updating Firmware8 33

Updating Firmware with T/NG2168.1 33

LED Display8.2 34

Reference Information9 35

NetGuardian 216 Alarm Map9.1 35

NetGuardian 216 Analog Map9.2 35

NetGuardian 216 System Alarms Map9.3 36

SNMP Manager Functions9.4 37

SNMP Granular Trap Packets9.5 39

Color Code and Pinout for Standard Amphenol Wire9.6 40

FAQ's10 41

Technical Support11 42

1

Introduction1

Fig. 1.1 The NetGuardian 216 provides advanced network reliability management in a compact, affordable

format, utilizing your existing IP network for data transport

The NetGuardian 216 — The Ideal SNMP Remote for Small Sites

The NetGuardian 216 is a LAN-based network reliability management solution for comprehensive monitoring

and control of small remote site equipment. With the NetGuardian 216, you'll have constant visibility of your

small remote site, making cost-effective use of your existing network infrastructure.

With this one unit you can:

• Monitor discrete or analog alarms.

• Operate on-site equipment remotely via LAN.

• Report alarms to T/MonXM and/or multiple SNMP managers.

Ri

g

ht-Size Alarm Ca

p

acit

y

For Small Sites

With 16 discrete alarm inputs, 2 contact closure outputs, and 2 analog alarm inputs, the NetGuardian 216 provides

complete coverage for small remote sites. Many network managers don't have adequate visibility—or any

visibility at all—of their smaller sites. They figure that network visibility of a small site is expensive overkill.

N

othing could be farther from the truth. Your small sites are critical for providing the network services you and

your customers depend on. NetGuardian 216 is the cost-effective way to monitor these important sites.

Complete LAN Access to Your Remote Site—Including Serial Devices

IP-based connectivity means the NetGuardian 216 can be installed anywhere your LAN goes. You can add alar

m

monitoring visibility to anywhere in your network, without installing expensive dedicated circuits or relying on

modem connections to transport essential data.

Multiple protocol support

The NetGuardian 216 reports alarms via DCP, DCPf, or DCPx over UDP/IP, TCP/IP, or serial port, or via SNMP.

This allows the NetGuardian 216 to report to any SNMP manager or the T/MonXM Network Alarm Managemen

t

System.

Easy installation and configuration

The NetGuardian 216 mounts in any 19" or 23" rack and occupies only one rack unit of space. The standard

N

etGuardian 216 has rear-panel connectors for alarms, LAN connections, and serial ports.

Configuration settings and provisioning information can be entered through T/NG216; provisioning can be done

on site through the craft port or remotely via LAN. Configuration information is saved to the NetGuardian's

nonvolatile RAM (NVRAM), where it is secure even during power outages.

The NetGuardian also has one reach-through serial port that gives you a TTY connection to a craft or

configuration port of other equipment.

2

Shipping List2

While unpacking the NetGuardian, please make sure that all of the following items are included. If some parts are

missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom a

t

(800) 622-3314.

NetGuardian 216 NetGuardian 216 User Manual

D-PK-NG216-12002 D-OC-

UM052.18100

DB9M-DB9F Download Cable 6 ft. Ethernet Cable 14 ft.

D-PR-045-10A-04 D-PR-923-10A-14

NetGuardian 216 Resource CD (includes manuals, One 19" Rack Ear

MIBs, and T/NG216 software)

Four 3/8" Ear Screws and Two Rack Screws

Four Lock Washers (Four with hinged panel)

Two Alternate Rack Screws Pads

(Four with hinged panel)

3

Two ½-Amp GMT Fuses Power Screw Lug Barrier Plug

(Two for dual power feed units)

One 4-Pin Barrier

Specifications3

Dimensions: 1¾"H x 8"W x 6"D (4.45 cm x 20.32 cm x 15.24 cm)

Mounting: 19" or 23" rac

k

Power Input: –48VDC (–40 to –70 VDC)

(Optional) 9 VDC from 110 VAC wall transformer

Current Draw: 200 mA

Fuse: ½ amp GMT

Interfaces: One 50-pin connector for discrete alarms, analog inputs/outputs

and control relays

1 RJ45 Ethernet jack

1 4-pin communication connector for analog alarms

1 DB9 craft port (front panel)

1 DB9 reach-through serial por

t

Protocols: SNMP

DCP, DCPf, DCPx

Discrete Inputs: 16 (reversible)

Analog Inputs: 2

Analog Input Range: (–90 to 90 VDC or 4 to 20 mA)

Analog Thresholds: 4

Controls: 2 (N.C., N.O. & COM)

Visual Interface: 8 LEDs

Operating Temperature: 32°–140° F (0°–60° C)

Operating Humidity: 0%–95% noncondensing

Configuration and Monitoring Utility Included

Downloadable Firmware via Craft Por

t

Operating System: Windows 95, 98, 2000, XP

4

Hardware Installation4

Tools Needed4.1

To install the NetGuardian, you'll need the following tools:

Phillips No. 2 Screwdriver Small Standard No. 2 Screwdriver

Computer with T/NG216 loaded.

Mounting4.2

Fig. 4.1 The NetGuardian 216 can be flush or rear-mounted

The NetGuardian 216 can be mounted in a 19" rack or a 23" rack by using the provided rack ear for each size.

Two rack ear locations are provided, the unit can be mounted either on the right or left. Attach the appropriate

rack ear in the flush-mount or rear-mount locations shown in Figure 4.1.

Note: Rack ears can be rotated 90° for wall mounting or 180º for other mounting options not shown.

5

NetGuardian 216 Connections4.3

Fig. 4.2 NetGuardian connection panels

6

Power Connection4.4

Fig. 4.3 Power screw lug barrier plug. Optional 9 Volt power input option shown

NOTE: Do not apply –48V Power to the NetGuardian 216 until all power connections in Step 1 through

Step 8 have been completed.

NOTE: Use proper lug terminations on all power and frame ground connections to the NetGuardian 216

Dialup power input terminal strips.

The NetGuardian's power connections are convenient screw lug barrier plugs. To connect the NetGuardian to a

p

ower source, follow these steps:

1. Make sure the fuse from the front panel of the NetGuardian is removed.

2. Get the screw lug barrier plug.

3. Make sure that the power supply to the unit is off.

4. Connect a –48 VDC line to the –48V terminal and a battery ground to the GND terminal of the screw lug.

Seat the barrier screws firmly, but be careful not to nick the bare wire.

Note: Observe polarity when connecting battery leads. If using the –48 VDC red/black cables supplied with the

unit, connect the black lead to battery GND and the red lead to –BATT. Standard gauge is 20 AWG, but may vary

b

etween 18 to 24 AWG.

4. Push the plug firmly into its socket. Note that this connection is keyed and the plug must be properly aligned

within the socket.

5. Do not power the unit until all connections have been made.

6. With the NetGuardian fuse removed, turn on the supply voltage.

7. Connect the black common lead of a voltmeter to the GND terminal and the red lead to the –48V terminal.

The voltmeter should read between –43 and –53 VDC. If the reading is outside this range, check your power

supply.

8. The power LED by the power feed will light GREEN.

9. Insert the fuse to power the NetGuardian. Front panel lights should flash red and green.

7

LAN Connection4.5

Fig. 4.4 10BaseT port

The NetGuardian 216 connects to your LAN or WAN for reporting alarms to T/MonXM or your SNMP manager.

Connect a standard RJ45 Ethernet cable from your LAN to the 10BaseT jack located on the NetGuardian 216

b

ack panel as shown in Figure 4.4. Pinouts for the communication line connectors are shown in Figure 4.5.

Fig. 4.5 Pinouts for the RJ45 10BaseT Ethernet connection

4.5.1 Preliminary Network Configuration

In order for the NetGuardian to become configurable over the LAN, the IP address of the NetGuardian must be in

the same Subnet or on the same hub as your computer or network. The NetGuardian has a default IP Address of

192.168.1.100 and a default Subnet Mask of 255.255.0.0.

Configuring the NetGuardian to be in the same Subnet as your computer or network can be achieved in one of

two ways:

1. The most commonly used method: by accessing the NetGuardian via the front panel craft port and changing

the IP Address and Subnet Mask of the NetGuardian to match those of your computer or network, or

2. By temporarily changing the IP Address and Subnet Mask of your computer in order to coincide with the

N

etGuardian's default IP Address and Subnet Mask — Once you are in the same Subnet as the NetGuardian's

default settings, you can access the NetGuardian and change it's IP Address and Subnet Mask in order to

coincide with your computer or network settings.

To temporarily adjust your computer's IP address and subnet mask to correspond to these settings, follow these

steps:

1. Access and write down your computer's IP address and subnet mask.

2. Temporarily change your computer's IP Address to 192.168.1.200 (In a Microsoft Windows setting, the IP

Address and Subnet Mask settings are typically found in the Control Panels - Network - TCP/IP window).

8

3. Temporarily change your computer's Subnet Mask to 255.255.0.0.

Note: You will be prompted to automatically reboot your computer to initiate the changes.

4. You can now access the NetGuardian through T/NG216, using the NetGuardian's factory default IP address,

192.168.1.100. Assign the NetGuardian an IP address and subnet mask on your network.

5. Change your computer's IP address and subnet mask back to their original settings.

Once the IP Address and Subnet Mask of your computer coincide with the NetGuardian's, you can configure the

N

etGuardian via T/NG216 by using the NetGuardian's default IP Address of 192.168.1.100. After you have

p

rovisioned the NetGuardian with the appropriate information, change your computer's IP Address and Subne

t

Mask back to their original settings.

Fig. 4.6 The NetGuardian's front panel craft port

Configuration and provisioning of the NetGuardian must be performed from a PC connected to the unit's front

p

anel craft port or over the LAN.

Reach-through Serial Port4.6

Fig. 4.7 Supports proxy connections for users to connect to different ports and devices via Telnet over LAN

The DB9 RS-232 data port on the back panel of the NetGuardian can be used for several different functions. The

p

ort can function as a proxy connection to an external device, a channel port, or a TCP or UDP reach-through

p

ort. To configure Reach-through port see section 5.6.2. (Configure Reach-through Serial Port). Pinouts for the

DB9 RS-232 data port are shown in Figure 4.8.

9

Fig. 4.8 Pinouts for back-panel data ports and front-panel craft port

Alarm and Control Relay Connections4.7

Fig. 4.9 Alarm and control relay connectors

Discrete alarms, analog alarms, and control relays are connected to the NetGuardian using the 50-pin connector

and the 4-pin connector on the back panel, shown in Figure 4.9.

10

Discretes 1–16 Relays** Analogs 1–2

B* A* B* A*

NC NO CO + – + –

ALM 1

1 26

ALM

14

14 39

Relay 1

42 17 43

Analog

1

A B

23 48

ALM 2

2 27

ALM

15

15 40

Relay 2

44 19 18

Analog

2

A B

24 49

ALM 3

3 28

ALM

16

16 41

Fuse

Alarm***

20 45

ALM 4

4 29

ALM 5

5 30

ALM 6

6 31

ALM 7

7 32

ALM 8

8 33

ALM 9

9 34

ALM

10

10 35

ALM

11

11 36

ALM

12

12 37

GND

25 50

ALM

13

13 38

Table 4.A Alarm point polarity descriptions

* The polarity of alarm point A is negative and alarm point B is positive.

** NO=Normally Open, NC=Normally Connected, CO=Common

*** A contact closure will occur when the fuse is blown.

4.7.1 Discrete Alarms

Fig. 4.10 Discrete alarm points can connect as a dry contact or a contact to ground

The NetGuardian 216 supports up to 16 discrete alarm inputs. Discrete alarms are typically used to monitor door

alarms, power outages, equipment failures, and other on/off conditions.

Discrete alarm points connected to the NetGuardian are single-lead signals referenced to ground. The B side of

11

each alarm point is internally wired to ground, so either a single wire bringing a contact to ground or a dry closure

with the second lead connected to the B side will be sensed as an alarm signal. (See Figure 4.10 for an alarm

connection diagram.) To reverse the alarm point polarity so an open contact triggers an alarm point see section

5.8. (Editor Alarms Tab)

Connect discrete alarms to the 50-pin connector on the back panel, see Figure 4.11. for alarm and analog pinou

t

information.

Note: Make sure that grounds have a common reference usually accomplished by tying grounds together. See

section 9.5 (Color Code and Pinout for Standard Amphenol Wire) for the typical color coding of pins.

Fig. 4.11 Discretes 1-16 and Analogs 1-4 pinout

12

4.7.2 Analog Alarms

The NetGuardian's two analog inputs measure ranges of voltage or current inputs and can be used to measure

b

attery voltage, charging current, temperature, or other continuously variable conditions. The measurement range

of the analog channels is –90 to +90 VDC or 4 to 20 mA.

Note: Default configuration is voltage.

Connect analog inputs 1-2 to the 4-pin connector labeled "Analogs."

4.7.2.1 Jumper Options

Fig. 4.12 Adjustable jumpers on the NetGuardian 216 circuit board

You can change the settings for analog alarm inputs by resetting the jumpers on the NetGuardian's circuit board.

To open the unit and expose the circuit board, remove the screws on the bottom and the screws on the sides of the

N

etGuardian. Then slide the top cover off. Figure 4.12 shows the circuit board and the location of the adjustable

j

umpers.

Fig. 4.13 Jumper settings for analog alarms inputs

By default, all the adjustable jumpers are open. For analog alarm input jumpers, the open position corresponds to

voltage input, and the closed position corresponds to current input — see Figure 4.13.

13

See Table 4.B for default jumper settings and descriptions. (Default settings may be different if you ordered

a

special configuration NetGuardian).

Jumper Description Open Closed

J4 Analog 1 Voltage* Current

J6 Analog 2 Voltage* Current

J9 Factory use only N/O* —

J10 Factory use only N/O* —

J5 Factory use only N/O* —

J3 Factory use only N/O* —

Table 4.B Jumper descriptions and settings

* Factory Defaul

t

Front and Back Panel LEDs4.8

Fig. 4.14 Front panel LEDs

LED STATUS DESCRIPTION

FA Solid Red Fuse has failed

Blink Red New alarm status

Alarm

Solid Red Standing alarm acknowledged

Error Blink Red Errors detected

Blink Red DCP or SNMP data receive

Traffic

Blink Green DCP or SNMP data transmit

Blink Red TNG216 receiving data

Craft

Blink Green TNG216 transmitting data

Table 4.C Front Panel LED status

The front and rear panel LEDs display alarm and communication status. Table 4.C and 4.D shows the meaning of

the LED display messages.

14

Fig. 4.15 Back panel LEDs

LED STATUS DESCRIPTION

LAN

(on back panel)

Blink Green LAN data transmit

Solid Green Ethernet link OK

LNK

(on back panel)

Off Ethernet link failure

Solid Green Power Polarity correct

PWR

Solid Red Polarity is backwards

Table 4.D LED status messages

Audible Notification and Mode Button4.9

The NetGuardian features audible notification with adjustable volume control on the front panel — see Figure

4.16. You must enable the speaker in Editor Mode, Device Tab — see section 5.5 (Editor Device Tab).

Note

: The speaker is disabled when DCP channel is off.

Fig. 4.16 Speaker and Volume Control

The Mode button acknowledges alarm state changes — see Figure 4.17. Once you have enabled your speaker in

the Editor Mode, Device Tab, you will hear a beep whenever an alarm is triggered. You can press the front panel

Mode button to acknowledge the alarm and silence the audible notification.

15

Fig. 4.17 Press the Mode button to acknowledge alarms

Configuration5

T/NG2165.1

T/NG216 is a Windows utility that provides a single uniform interface for all the functions of the unit. Using

T/NG216, you can monitor alarm points, control relays, analog values, analyze network traffic between the

N

etGuardian and its alarm collection master, and load firmware updates.

Operating System:

Windows 9x, NT, ME, 2000 or XP.

Recommended Processor Speed:

333 MHz.

Recommended Color Settings:

16 bit.

Recommended Resolution:

1024 x 768.

Note:

T/NG216 may not work properly on slower machines if the display is set for 256 colors.

5.1.1 Installing T/NG216

The T/NG216 software is on the CD-ROM included with your NetGuardian 216. The CD-ROM includes a

standard Windows setup program for easy installation.

To install T/NG216 on your PC, follow these steps:

1. Insert the T/NG216 software CD-ROM in the CD-ROM drive of your computer.

2. Double-click My Computer and double-click your CD-ROM (D:) drive icon, or choose Run from the Star

t

menu and type D:\ (where D is your CD-ROM drive letter)\TNG216 (the folder file)\setup.exe.

3. Double-click the SETUP.EXE icon, which will launch the setup program. The setup program will offer to

install T/NG216 on your computer. Follow the instructions on your screen.

16

Starting a T/NG216 Session5.2

Fig. 5.1 Choose a mode of operation

To start a T/NG216 session, follow these steps:

1. Using an Ethernet cable connect to the NetGuardian for network connectivity, or using the provide

d

download cable connect the NetGuardian's front panel craft port to your PC's COM port.

Note

: T/NG216 will try to read from COM 1 by default. If needed, select the COM port of your PC or to connect

via TCP/IP in the Settings menu. You can select a connection type only when T/NG216 is not in Turn-up and

Test, Analyze, or Firmware Load Mode — see section. 5.2.1 to select a different COM port or see section 5.2.2 to

read via TCP/IP.

2. Run T/NG216.

3. Select either Turn-up and Test, Editor, Analyze, or Load Firmware Mode.

You can also use the Operation Toolbar to Edit, Monitor, Analyze, or Load Firmware to your NetGuardian — see

Figure 5.2 for icon definitions.

Fig. 5.2 Toolbar choices

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DPS Telecom NetGuardian 216 User manual

DPS Telecom NetGuardian 216 User manual

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