Lenovo ThinkServer TS130 1100 Hardware Maintenance Manual

Category
Servers
Type
Hardware Maintenance Manual
ThinkServerTS130
HardwareMaintenanceManual
MachineTypes:1098,1100,1105,and1106
Note:Beforeusingthisinformationandtheproductitsupports,readthegeneralinformationinAppendixC“Notices”
onpage107
andtheWarrantyandSupportInformationdocumentonthedocumentationDVD.
ThirdEdition(February2012)
©CopyrightLenovo2011,2012.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSAcontract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Contents
Chapter1.Aboutthismanual......1
Safetyinformation..............1
Chapter2.Generalinformation.....9
Featuresandspecications...........9
Softwareprograms.............10
EasyStartup..............10
Reliability,availability,andserviceability...11
Chapter3.Diagnosticsand
troubleshooting............13
Basictroubleshooting............13
Generalproblems............13
Troubleshootingtables...........14
Harddiskdrivebooterror........14
Powersupplyproblems.........14
Beepsymptoms............14
POSTerrorcodes............15
EasyStartupproblems..........16
Miscellaneouserrormessages......17
Undeterminedproblems.........18
Chapter4.Locatingparts,controls,
LEDs,andconnectors........21
Frontview................21
FrontcontrolpanelLEDs...........21
Rearview.................22
Locatingpartsonthesystemboard......24
Internalcomponents............25
Chapter5.ReplacingFRUs......27
Guidelines................27
Basicguidelines............27
Systemreliabilityguidelines........28
Handlingstatic-sensitivedevices.....28
Workinginsidetheserverwiththepoweron.29
Guidelinesfortrainedservicetechnicians....29
Inspectingforunsafeconditions......29
Guidelinesforservicingelectricalequipment.30
Removingtheservercover..........31
Removingandreinstallingthefrontbezel....32
Installing,removing,orreplacingoptionalhardware
devices.................33
InstallingorreplacingaPCIcard......33
InstallingorremovingtheEthernetcard...36
Installingorremovingamemorymodule...37
Installingorreplacingtheopticaldrive...39
Replacingtheprimaryharddiskdrive....41
Installingorreplacingthesecondaryharddisk
drive.................44
Installing,removing,orreplacinghardware
devices.................47
Replacingthepowersupplyassembly...48
Replacingtheheatsinkandfanassembly..50
ReplacingthefrontaudioandUSB
assembly...............52
Replacingthefrontfanassembly.....53
Replacingtherearfanassembly......55
Replacingthemicroprocessor.......57
Replacingthesystemboardbattery....60
Replacingthesystemboard.......61
Completingthepartsreplacement.......64
Connectingthecables..........65
Turningontheserver..........65
Turningofftheserver..........65
Connectingexternaldevices.......66
Updatingtheserverconguration.....66
Chapter6.Partslisting........67
Replaceableservercomponents........67
Shipgroup................73
Powercords...............74
Chapter7.Conguringtheserver..81
UsingtheSetupUtilityprogram........81
StartingtheSetupUtilityprogram.....81
IntroductionoftheBIOSitems.......81
Viewingandchangingsettings......94
Usingpasswords............94
Enablingordisablingadevice.......96
Selectingastartupdevice........97
ExitingfromtheSetupUtilityprogram....97
ConguringRAID..............97
RAIDlevel...............97
ConguringthesystemBIOStoenableSATA
RAIDfunctionality............98
CreatingRAIDvolumes.........98
DeletingRAIDvolumes.........98
Resettingdiskstonon-RAID.......99
Updatingthermware............99
UsingtheEasyUpdateFirmwareUpdater
program...............99
UsingtheThinkServerEasyStartupprogram...100
Updatingsystemprograms..........100
Usingsystemprograms.........100
©CopyrightLenovo2011,2012
i
Updating(ashing)theBIOSfromadisc...101
Updating(ashing)theBIOSfromyour
operatingsystem............101
RecoveringfromaPOSTandBIOSupdate
failure................102
AppendixA.Information
resources..............103
SafetyandWarranty............103
LenovoWebsite(http://www.lenovo.com)....103
LenovoSupportWebsite..........103
AppendixB.Helpandservice....105
Usingthedocumentation..........105
Callingforservice.............105
Usingotherservices............106
Purchasingadditionalservices........106
AppendixC.Notices.........107
Trademarks................108
Importantnotes..............108
PolyvinylChloride(PVC)cableandcordnotice..108
Recyclinginformation............108
Batteryreturnprogram..........109
Requirementforbatteriescontaining
perchlorate..............110
Particulatecontamination..........111
ImportantinformationfortheEuropeanDirective
2002/96/EC................111
RestrictionofHazardousSubstancesDirective
(RoHS)..................115
ChinaRoHS..............115
Turkishstatementofcompliance......116
UkraineRoHS.............116
GermanOrdinanceforWorkglossstatement...116
Electronicemissionnotices..........116
FederalCommunicationsCommission(FCC)
Statement...............116
Index.................119
iiThinkServerTS130HardwareMaintenanceManual
Chapter1.Aboutthismanual
ThisHardwareMaintenanceManualcontainsinformationtohelpyousolveproblemsthatmightoccurin
yourserver.Itdescribesthediagnostictoolsthatcomewiththeserver,errorcodesandsuggestedactions,
andinstructionsforreplacingfailingcomponents.
Replaceablecomponentsareofthreetypes:
Self-servicecustomerreplaceableunit(CRU):Replacementofself-serviceCRUsisyourresponsibility.
IfLenovo
®
installsaself-serviceCRUatyourrequest,youwillbechargedfortheinstallation.
Optional-servicecustomerreplaceableunit:Youmayinstallanoptional-serviceCRUyourselfor
requestLenovotoinstallit,atnoadditionalcharge,underthetypeofwarrantyservicethatisdesignated
fortheserver.
Fieldreplaceableunit(FRU):FRUsmustbeinstalledonlybytrainedservicetechnicians.
Themostrecentversionofthisdocumentisavailableathttp://support.lenovo.com.
BeforeservicingaLenovoproduct,besuretoreadtheSafetyInformation.See“Safetyinformation”
onpage1.
Forinformationaboutthetermsofthewarrantyandgettingserviceandassistance,seetheWarrantyand
SupportInformationdocument.
Safetyinformation
Note:Beforeusingtheproduct,besuretoreadandunderstandthemultilingualsafetyinstructionsonthe
documentationDVDthatcomeswiththeproduct.
Antesdeusaroproduto,leiaeentendaasinstruçõesdesegurançamultilínguesnoDVDdedocumentação
queoacompanha.
Предидаизползватетозипродукт,задължителнопрочететеивникнетевмногоезичнитеинструкции
забезопасноствDVDдискасдокументация,койтосепредоставяспродукта.
PrijeupotrebeovogproizvodaobaveznopročitajtevišejezičnesigurnosneuputekojesenalazenaDVD-us
dokumentacijomkojidobivateuzproizvod.
PředpoužitímproduktujetřebasipřečístaporozumětbezpečnostnímpokynůmuvedenýmnadiskuDVDs
dokumentací,kterýjedodávánsproduktem.
Førdubrugerproduktet,skaldusørgeforatlæseogforstådesikkerhedsforskrifter,derndesere
sprog,dendokumentations-dvd,derfølgermedproduktet.
LuetuotteenmukanatoimitetullaDVD-tietolevylläolevatmonikielisetturvaohjeetennentämäntuotteen
käyttöä.
Avantd'utiliserleproduit,veillezàbienlireetcomprendrelesinstructionsdesécuritémultilinguesgurant
surleDVDdedocumentationfourniavecleproduit.
©CopyrightLenovo2011,2012
1
Πρινχρησιμοποιήσετετοπροϊόν,βεβαιωθείτεότιέχετεδιαβάσεικαικατανοήσειτιςοδηγίεςασφάλειας,οι
οποίεςείναιδιαθέσιμεςσεδιάφορεςγλώσσεςστοDVDτεκμηρίωσηςπουσυνοδεύειτοπροϊόν.
VorVerwendungdesProduktssolltenSieunbedingtdiemehrsprachigenSicherheitsanweisungenaufder
Dokumentations-DVDlesen,dieimLieferumfangdesProduktsenthaltenist.
AtermékhasználataelőttmindenképpenolvassaelésértelmezzeatermékhezkapottdokumentációsDVD
lemezentalálható,többnyelvenelolvashatóbiztonságielőírásokat.
Primadiutilizzareilprodotto,accertarsidileggereecomprendereleinformazionisullasicurezzamultilingue
disponibilisulDVDdidocumentazionefornitoconilprodotto.
使になDocumentationDVDされ「安
使くた
품을용하전에품과제공DVD의국어안전침을깊게어보오.
Voordatuhetproductgebruikt,moetuervoorzorgendatudemeertaligeveiligheidsinstructiesopde
documentatie-dvdvanhetproducthebtgelezenenbegrijpt.
Przedskorzystaniemzproduktunależyzapoznaćsięzwielojęzycznymiinstrukcjamibezpieczeństwa
znajdującymisięnapłycieDVDzdokumentacjądostarczonąwrazzproduktem.
Antesdeutilizaroproduto,leiaatentamenteasinstruçõesdesegurançamultilinguesqueconstamno
DVDdedocumentaçãofornecidocomoproduto.
Înaintedeautilizaprodusul,asiguraţi-văaţicititşiînţelesinstrucţiuniledesiguranţăînmaimultelimbide
peDVD-ulcudocumentaţiecareînsoţeşteprodusul.
Førdubrukerproduktet,duleseogforstådenerspråkligesikkerhetsinformasjonenDVDenmed
dokumentasjonsomfølgermedproduktet.
Преждечемиспользоватьэтотпродукт,внимательноознакомьтесьсинструкциямипотехнике
безопасностинаразныхязыках,которыеможнонайтинаDVD-дискесдокументациейвкомплектес
продуктом.
使用本请务和了带的DVD中的全说
Prenegotoupotrebiteproizvodobaveznopaljivoproitajteiprouiteviejezikouputstvozabezbednostna
dokumentacionomDVD-ukojistedobiliuzproizvod.
PredpouvanmproduktusipretajteviacjazynbezpenostnpokynynadiskuDVDsdokumentcioudodanoms
produktom.
Predenzačneteuporabljatiizdelek,jepomembno,daprebereteinrazumetevečjezičnavarnostnanavodila
naDVD-juzdokumentacijo,kistegaprejeliskupajzizdelkom.
Antesdeutilizarelproducto,asegúresedeleerycomprenderlasinstruccionesdeseguridadmultilingüesdel
DVDdedocumentaciónqueseproporcionaconelproducto.
Varnogamedattläsasäkerhetsinstruktionernadokumentations-DVD-skivansomföljermedprodukten
innandubörjaranvändaprodukten.
2ThinkServerTS130HardwareMaintenanceManual
使本產請務瞭解附的DVD上的版本訊。
Buürünükullanmadanönce,ürünlebirliktegönderilenbelgeDVD'siüzerindekiçokdiliçerengüvenlik
yönergeleriniokuyupanladýðýnýzdaneminolun.
Передвикористаннямцьогопродуктууважноознайомтесязінструкціямизтехнікибезпекинарізних
мовах,щоможназнайтинаDVD-дискуздокументацієювкомплектізпродуктом.
Important:Eachcautionanddangerstatementinthistopicislabeledwithanumber.Thisnumberis
usedtocrossreferenceanEnglish-languagecautionordangerstatementwithtranslatedversionsofthe
cautionordangerstatementintheSafetyInformationdocument.Forexample,ifadangerstatementis
labeled“Statement1,translationsforthisdangerstatementareintheSafetyInformationdocumentunder
“Statement1.
Besuretoreadandunderstandallcautionanddangerstatementsinthisdocumentbeforeyouperformthe
procedures.Readandunderstandanyadditionalsafetyinformationthatcomeswiththeserveroroptional
devicebeforeyouinstall,remove,orreplacethedevice.
Statement1
DANGER
Electricalcurrentfrompower,telephone,andcommunicationcablesishazardous.
Toavoidashockhazard:
Donotconnectordisconnectanycablesorperforminstallation,maintenance,orrecongurationofthis
productduringanelectricalstorm.
Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.
Whenpossible,useonehandonlytoconnectordisconnectsignalcables.
Neverturnonanyequipmentwhenthereisevidenceofre,water,orstructuraldamage.
Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodemsbeforeyou
openthedevicecovers,unlessinstructedotherwiseintheinstallationandcongurationprocedures.
Connectanddisconnectcablesasdescribedinthefollowingtablewheninstalling,moving,oropening
coversonthisproductorattacheddevices.
Toconnect:Todisconnect:
1.TurneverythingOFF.
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlet.
5.TurndevicesON.
1.TurneverythingOFF.
2.First,removepowercordsfromoutlet.
3.Removesignalcablesfromconnectors.
4.Removeallcablesfromdevices.
Chapter1.Aboutthismanual3
Statement2
DANGER
Dangerofexplosionifbatteryisincorrectlyreplaced.
Whenreplacingthelithiumcoincellbattery,useonlythesameoranequivalenttypethatis
recommendedbythemanufacturer.Thebatterycontainslithiumandcanexplodeifnotproperly
used,handled,ordisposedof.
Donot:
Throworimmerseintowater
Heattomorethan100°C(212°F)
Repairordisassemble
Disposeofthebatteryasrequiredbylocalordinancesorregulations.
Statement3
CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)are
installed,notethefollowing:
Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciedherein
mightresultinhazardousradiationexposure.
DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing.
Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.
4ThinkServerTS130HardwareMaintenanceManual
Statement4
18kg(39.7lb)32kg(70.5lb)55kg(121.2lb)
<32kg(70.5lb)<55kg(121.2lb)<100kg(220.5lb)
CAUTION:
Usesafepracticeswhenlifting.
Statement5
CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.
Statement6
CAUTION:
Ifyouinstallastrain-reliefbracketoptionovertheendofthepowercordthatisconnectedtothe
device,youmustconnecttheotherendofthepowercordtoaneasilyaccessiblepowersource.
Statement7
CAUTION:
Ifthedevicehasdoors,besuretoremoveorsecurethedoorsbeforemovingorliftingthedeviceto
avoidpersonalinjury.Thedoorswillnotsupporttheweightofthedevice.
Chapter1.Aboutthismanual5
Statement8
CAUTION:
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.
Statement9
CAUTION:
Toavoidpersonalinjury,disconnectthehot-swapfancablesbeforeremovingthefanfromthedevice.
Statement10
CAUTION:
Thefollowinglabelindicatessharpedges,corners,orjointsnearby.
Statement11
CAUTION:
Thefollowinglabelindicatesahotsurfacenearby.
Statement12
DANGER
Overloadingabranchcircuitispotentiallyarehazardandashockhazardundercertainconditions.T oavoid
thesehazards,ensurethatyoursystemelectricalrequirementsdonotexceedbranchcircuitprotection
requirements.Refertotheinformationthatisprovidedwithyourdeviceforelectricalspecications.
6ThinkServerTS130HardwareMaintenanceManual
Statement13
CAUTION:
Makesurethattherackissecuredproperlytoavoidtippingwhentheserverunitisextended.
Statement14
CAUTION:
SomeaccessoryoroptionboardoutputsexceedClass2orlimitedpowersourcelimitsandmustbe
installedwithappropriateinterconnectingcablinginaccordancewiththenationalelectriccode.
Statement15
CAUTION:
Thepower-controlbuttononthedevicedoesnotturnofftheelectricalcurrentsuppliedtothe
device.Thedevicealsomighthavemorethanoneconnectiontodcpower.Toremoveallelectrical
currentfromthedevice,ensurethatallconnectionstodcpoweraredisconnectedatthedcpower
inputterminals.
Statement16
CAUTION:
Toreducetheriskofelectricshockorenergyhazards:
Thisequipmentmustbeinstalledbytrainedservicepersonnelinarestricted-accesslocation,as
denedbytheNECandthelatesteditionofIEC60950,TheStandardforSafetyofInformation
TechnologyEquipment.
Connecttheequipmenttoareliablygroundedsafetyextralowvoltage(SELV)source.AnSELV
sourceisasecondarycircuitthatisdesignedsothatnormalandsinglefaultconditionsdonot
causethevoltagestoexceedasafelevel(60Vdirectcurrent).
Thebranchcircuitovercurrentprotectionmustberatedinaccordancewithlocalbuildingcodes.
Use16AmericanWireGauge(AWG)or1.3mm
2
copperconductoronly,notexceeding3meters
inlength.
Torquethewiring-terminalscrewsto12inch-pounds(1.4newton-meters).
Incorporateareadilyavailableapprovedandrateddisconnectdeviceintheeldwiring.
Statement17
CAUTION:
ThisproductcontainsaClass1Mlaser.Donotviewdirectlywithopticalinstruments.
Chapter1.Aboutthismanual7
Statement18
CAUTION:
Donotplaceanyobjectontopofrack-mounteddevices.
Statement19
CAUTION:
Hazardousmovingparts.Keepngersandotherbodypartsaway.
Statement20
CAUTION:
Thebatteryisalithiumionbattery.Toavoidpossibleexplosion,donotburnthebattery.Exchangeit
onlywiththeLenovo-approvedpart.Recycleordiscardthebatteryasinstructedbylocalregulations.
8ThinkServerTS130HardwareMaintenanceManual
Chapter2.Generalinformation
Thischapterprovidessomegeneralinformationaboutyourserver.
Featuresandspecications
Thefollowingtableprovidesinformationaboutthefeaturesandspecicationsoftheserver.Depending
ontheservermodel,somefeaturesmightnotbeavailable,orsomespecicationsmightnotapply.For
informationaboutyourspecicmodel,usetheSetupUtilityprogram.See“UsingtheSetupUtilityprogram”
onpage81
.
Table1.Featuresandspecications
Microprocessor(s):SupportuptotwoIntel
®
Xeon
®
dual-core,quad-core,orhex-coremicroprocessors
(internalcachesizevariesbymodeltype)
Forthespecictypeandspeedinformationaboutthe
microprocessor,usetheSetupUtilityprogram.See
“UsingtheSetupUtilityprogram”onpage81
.
Foralistofsupportedmicroprocessors,goto
http://www.lenovo.com/thinkserverandclickOptions
undertheProductstab.
Memory
SupportsuptofourDDR3ECCUDIMMs(doubledata
rate3errorcorrectioncodeunbuffereddualinline
memorymodules)
Types:1333MHz,DDR3registeredSDRAMDIMMs
Internaldrives
SerialAdvancedTechnologyAttachment(SATA)hard
diskdrive
SATAopticaldrive
Videosubsystem
IntegratedgraphicsforaVideoGraphicsArray(VGA)
connectorandaDisplayPortconnector
Connectivity
100/1000MbpsintegratedEthernetcontroller
Powersupply:Yourservercomeswithoneofthe
followingpowersupplies:
280–wattauto-sensingpowersupply
320–wattauto-sensingpowersupply
Expansion
Twoopticaldrivebays
Twoharddiskdrivebays
TwoPCIcardslots
OnePCIExpressx1cardslot
OnePCIExpressx16cardslot
Systemmanagementfeatures
Abilitytostorepower-onself-test(POST)hardware
testresults
Automaticpower-onstartup
IntelActiveManagementTechnology(AMT)
IntelHyper-Threadingtechnology(somemodels)
IntelRapidStorageTechnology(RST)
PrebootExecutionEnvironment(PXE)
SystemManagement(SM)UEFIandSMsoftware
WakeonLAN
WakeonRing(intheSetupUtilityprogram,thisfeature
iscalledSerialPortRingDetectforanexternalmodem)
Input/Output(I/O)features
EightUniversalSerialBus(USB)connectors(twoon
thefrontpanelandsixontherearpanel)
One9-pinserialport
OneEthernetconnector
OneDisplayPortconnector
OneVGAmonitorconnector
Threeaudioconnectorsontherearpanel(audioline-in
connector,audioline-outconnector,andmicrophone
connector)
Preinstalledoperatingsystem
Somemodelsarepreinstalledwithoneofthefollowing
operatingsystems:
Microsoft
®
WindowsServer
®
2008R2Foundation
©CopyrightLenovo2011,2012
9
Table1.Featuresandspecications(continued)
MicrosoftWindows
®
SmallBusinessServer(SBS)
Aurora
Operatingsystem(s),supported
MicrosoftWindowsServer2008R2Foundation
MicrosoftWindowsServer2008R2(ServicePack1)
MicrosoftWindowsSmallBusinessServer(SBS)
Aurora
MicrosoftWindowsSmallBusinessServer(SBS)7
MicrosoftWindowsMultipointServer
Integratedfunctions:
Ethernetcontrollers(Theservercomeswithtwo
integratedGigabitEthernetcontrollers,whichsupport
connectionto100Mbpsor1000Mbpsnetwork.)
Oneserialport
OneVideoGraphicsArray(VGA)monitorconnector
SixUSBconnectors(twofrontandfourrear)
OneRJ-45Ethernetconnectorsontherearpanel
EightdiagnosticLEDs
Size:
Width:174.8mm(6.88inches)
Height:377.3mm(14.85inches)
Depth:406.7mm(16.01inches)
Weight:Maximumconguration:11.2kg(24.7lbs)
Electricalinput
Inputvoltage:
Lowrange:
Minimum:90Vac
Maximum:137Vac
Highrange:
Minimum:180Vac
Maximum:264Vac
Environment
Airtemperature:
Operating:10°Cto35°C(50°Fto95°F)
Non-operating:-40°Cto60°C(14°Fto140°F)(with
package)
Non-operating:-10°Cto60°C(14°Fto140°F)
(withoutpackage)
Humidity:
Operating:10%to80%(non-condensing)(10%
perhour)
Non-operating:10%to90%(non-condensing)
(10%perhour)
Altitude:
Operating:-50to10000ft(-15.2to3048m)
Non-operating:-50to35000ft(-15.2to10668m)
Securityfeatures
Computrace
Enablingordisablingadevice
EnablingordisablingUSBconnectorsindividually
Harddiskdrivepassword
Power-OnPassword(POP)andAdministrator
PasswordforUEFIaccess
Startupsequencecontrol
Startupwithoutkeyboardormouse
Supportforanintegratedcablelock(Kensingtonlock)
Supportforapadlock
TrustedPlatformModule(TPM)
Softwareprograms
Lenovoprovidessoftwaretohelpgetyourserverupandrunning.
EasyStartup
TheThinkServerEasyStartupprogramsimpliestheprocessofconguringRAIDandinstallingsupported
MicrosoftWindowsandLinuxoperatingsystemsanddevicedriversonyourserver.TheEasyStartupprogram
10ThinkServerTS130HardwareMaintenanceManual
isprovidedwithyourserverontheThinkServerEasyStartupDVD.TheDVDisself-starting(bootable).The
userguidefortheEasyStartupprogramisontheDVDandcanbeaccesseddirectlyfromtheprogram
interface.Foradditionalinformation,see“UsingtheThinkServerEasyStartupprogram”onpage100.
Reliability,availability,andserviceability
Reliability,availability,andserviceability(hereafterreferredtoasRAS)arethreeimportantserverdesign
features.TheRASfeatureshelpyoutoensuretheintegrityofthedatastoredontheserver,theavailabilityof
theserverwhenyouneedit,andtheeasewithwhichyoucandiagnoseandcorrectproblems.
TheserverhasthefollowingRASfeatures:
AdvancedCongurationandPowerInterface(ACPI)
AdvancedDesktopManagementInterface(DMI)
Automaticmemorydownsizingonerrordetection
Automaticrestartonnon-maskableinterrupt(NMI)
Availabilityofmicrocodelevel
Built-in,menu-drivensetup,systemconguration,andRAIDconguration
Built-inmonitoringforfan,temperature,andvoltage
Coolingfanswithspeed-sensingcapability
ECCDDR3SDRAMwithSerialPresenceDetect(SPD)
Errorcodesandmessagestohelpyouidentifyproblems
Generatingerrorlogsforthepower-onself-test(POST)failures
Hot-swapSASharddiskdrives
IntegratedEthernetcontrollers
IntelligentPlatformManagementInterface(IPMI)2.0
Power-onself-test(POST)
Standbyvoltageforsystem-managementfeaturesandmonitoring
System-errorlight-emittingdiode(LED)onthefrontpanel
Vitalproductdata(VPD),includingtheserialnumberinformationandreplacementpartnumbers,storedin
thenonvolatilememoryforeasierremotemaintenance
Chapter2.Generalinformation11
12ThinkServerTS130HardwareMaintenanceManual
Chapter3.Diagnosticsandtroubleshooting
Thischapterprovidesinformationaboutbasictroubleshootinganddiagnosticmethodstohelpyousolve
problemsthatmightoccurintheserver.Ifyourserverproblemisnotdescribedhere,seeAppendixB“Help
andservice”onpage105
foradditionaltroubleshootingresources.
Thischapterprovidesinstructionsonthefollowingtopics:
“Basictroubleshooting”onpage13
“Troubleshootingtables”onpage14
Basictroubleshooting
Thefollowingtablesprovideinformationtohelpyoutroubleshootyourserverproblems.
Note:Ifyoucannotcorrecttheproblem,havetheserverserviced.Foralistofserviceandsupporttelephone
numbers,refertotheWarrantyandSupportInformationdocumentat:
http://www.lenovo.com/support/phone
Generalproblems
Thefollowingtabledescribesthegeneralproblemsandsuggestedactionstocorrectdetectedproblems.
SymptomAction
Theserverdoesnotstartwhen
youpressthepowerswitch.
Verifythat:
Thepowercordiscorrectlyconnectedtotherearoftheserverandtoaworking
electricaloutlet.
Ifyourserverhasasecondarypowerswitchontherearoftheserver,makesure
thatitisswitchedon.
Thepowerindicatoronthefrontoftheserverison.
Theservervoltagematchesthevoltageavailableattheelectricaloutletforyour
countryorregion.
Themonitorscreenisblank.
Verifythat:
Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe
appropriatemonitorconnectorontheserver.
Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking
electricaloutlet.
Themonitoristurnedonandthebrightnessandcontrastcontrolsareset
correctly.
Theservervoltagematchesthevoltageavailableattheelectricaloutletforyour
countryorregion.
Ifyourserverhastwomonitorconnectors,besuretousetheconnectoron
thegraphicscard.
Theoperatingsystemdoesnot
start.
Verifythatthestartupsequenceincludesthedevicewheretheoperatingsystem
resides.Usually,theoperatingsystemisontheharddiskdrive.Formore
information,see“Selectingastartupdevice”onpage97
.
Theserverbeepsmultipletimes
beforetheoperatingsystem
starts.
Verifythatnokeysarestuck.
©CopyrightLenovo2011,2012
13
Troubleshootingtables
Usethetroubleshootingtablestondsolutionstoproblemsthathaveidentiablesymptoms.
Ifyouhavejustaddednewsoftwareoranewoptionaldeviceandtheserverisnotworking,dothefollowing
beforeusingthetroubleshootingtables:
1.Checkthesystem-errorLEDontheoperatorinformationpaneltoseeifitislit.
2.Removethesoftwareordevicethatyoujustadded.
3.Runthediagnosticteststodeterminewhethertheserverisrunningcorrectly.
4.Reinstallthenewsoftwareornewdevice.
Harddiskdrivebooterror
Aharddiskdrivebooterrorcanhavethefollowingcauses.
SymptomFRU/Action
Thestartupdriveisnotinthebootsequencein
conguration.
Checkthecongurationandensurethestartupdriveis
inthebootsequence.
Nooperatingsystemisinstalledonthebootdrive.Installanoperatingsystemonthebootdrive.
Thebootsectoronthestartupdriveiscorrupted.
Thedrivemustbeformatted.Dothefollowing:
1.Attempttobackupthedataonthefailingharddisk
drive.
2.Usingtheoperatingsystemprograms,formatthe
harddiskdrive.
Thedriveisdefective.
Replacetheharddiskdrive.
Powersupplyproblems
Ifyoususpectapowersupplyproblem,usethefollowingprocedures.
Check/VerifyFRU/Action
Checkthefollowingforproperinstallation.
Powercord
On/Offswitchconnector
On/Offswitchpowersupplyconnector
Systemboardpowersupplyconnectors
Microprocessorconnection
Reseatconnectors.
Checkthepowercordforcontinuity.
Powercord
Checkthepower-onswitchforcontinuity.
Power-onswitch
Beepsymptoms
Beepsymptomsaretonesoraseriesoftonesseparatedbypauses(intervalswithoutsound)duringthePOST.
Thefollowingtabledescribesbeepsymptomsandprovidessuggestedactionstocorrectdetectedproblems.
14ThinkServerTS130HardwareMaintenanceManual
SymptomErrorFRU/Action
3shortbeepsand1longbeepMemorynotdetected
Performthefollowingactionsinorder:
1.Makesurethatthememory
module(s)areproperlyseatedin
theconnector(s).
2.Replacethememorymodule(s).
3.Replacethesystemboard.
2shortbeeps
CommonPOSTerror
Indicatesthatanerrorhasoccurred
duringthePOST.
POSTerrorcodes
Eachtimeyouturnonthesystem,itperformsaseriesofteststhatcheckstheoperationofthesystemand
options.Thisseriesoftestsiscalledthepower-onself-test,orPOST.
ThePOSTperformsthefollowingoperations:
Checkssomebasicsystemboardoperations
Checksthememoryoperation
Checksthevideooperation
Veriesthatthebootdriveisworking
IfthePOSTdetectsaproblem,anerrormessagewillbedisplayedonthescreen.Asingleproblemcan
causeseveralerrormessages.Whenyoucorrectthecauseofthersterrormessage,probablytheother
errormessageswillnotbedisplayedthenexttimeyouturnonthecomputer.
POSTerrorcodePOSTerrormessageDescription/Action
00CEMachineTypeorSerialNumberisINVALID
Thiserrormessageisdisplayedwhenthemachine
typeortheserialnumberisinvalid.
0210
Stuckkey
Thiserrormessageisdisplayedwhenakeyiskept
pressedforalongtime.
0211
Keyboardnotfound
Thiserrormessageisdisplayedwhenthereisno
keyboarddetected.
0135
Fanfailure
Thesystemmightbeoverheating.
PressF1toentertheSetupUtilityprogram.Then
pressF10tosavetheoperationandexittheSetup
Utilityprogram.
Note:Iftheproblemiscausedbythe
microprocessorfan,pressingF10willnotsolve
theproblem.
0164MemorysizedecreasedThiserrormessageisdisplayedwhenthememory
sizehasdecreased.
PressF1toentertheSetupUtilityprogram.Then
pressF10tosavetheoperationandexittheSetup
Utilityprogram.
Chapter3.Diagnosticsandtroubleshooting15
POSTerrorcodePOSTerrormessageDescription/Action
1762
Congurationchangehasoccurred
Thiserrormessageisdisplayedwhenaharddisk
driveoropticaldrivechangehasbeenmade.
PressF1toentertheSetupUtilityprogram.Then
pressF10tosavetheoperationandexittheSetup
Utilityprogram.
1820
Morethanoneexternalngerprintreader
isattached.Poweroffandremoveallbut
thereaderthatyousetupwithinyourmain
operatingsystem.
Ifmorethanoneexternalngerprintreaderis
connectedtoacomputer,thiserrormessagewill
bedisplayedtoinformyoutoremoveallofthe
ngerprintkeyboardsexcepttheonecompatible
withthengerprintapplicationonyourcomputer.
1962
Nooperatingsystemfound.Pressanykey
torepeatbootsequence.
ThiserroroccursonlyafterthePOSTiscompleted.
Pressanykeytorepeatbootsequence.
0162
SetupdataintegritycheckfailurePressF1toentertheSetupUtilityprogram.Then
pressF10tosavetheoperationandexittheSetup
Utilityprogram.
0167
Noprocessormicrocodeupdatefound
Thiserrormessageindicatesthatthereis
nomicrocodeupdateimageforthecurrent
microprocessor.
0175
Systemsecurity-SecuritydatacorruptedPressF1toentertheSetupUtilityprogram.Then
pressF10tosavetheoperationandexittheSetup
Utilityprogram.
0176
Systemsecurity-Thesystemhasbeen
tamperedwith
Thiserrormessageisdisplayedwhenthe
computeristurnedonwiththecoveropenor
removed.
PressF1toentertheSetupUtilityprogram.Then
pressF10tosavetheoperationandexittheSetup
Utilityprogram.
0189
Systemsecurity-Cannotreadthe
SecurityEEPROM
ThiserrormessageindicatesthattheSecurity
EEPROMmightbebrokenorhavebeenremoved.
PressF1toentertheSetupUtilityprogram.Then
pressF10tosavetheoperationandexittheSetup
Utilityprogram.
0197
Systemsecurity-Unauthorizedsecurity
datachangedetected
PressF1toentertheSetupUtilityprogram.Then
pressF10tosavetheoperationandexittheSetup
Utilityprogram.
0190
Systemsecurity-Invalidsecuritychange
requested
PressF1toentertheSetupUtilityprogram.Then
pressF10tosavetheoperationandexittheSetup
Utilityprogram.
0199
Systemsecurity-Securitypasswordretry
countexceeded
PressF1toentertheSetupUtilityprogram.Then
pressF10tosavetheoperationandexittheSetup
Utilityprogram.
EasyStartupproblems
ThefollowingtabledescribestheEasyStartupproblemsandprovidessuggestedactionstocorrectdetected
problems.
16ThinkServerTS130HardwareMaintenanceManual
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Lenovo ThinkServer TS130 1100 Hardware Maintenance Manual

Category
Servers
Type
Hardware Maintenance Manual

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