Lenovo ThinkServer TS130 1098 Hardware Maintenance Manual

ThinkServerTS130

HardwareMaintenanceManual

MachineTypes:1098,1100,1105,and1106

Note:Beforeusingthisinformationandtheproductitsupports,readthegeneralinformationinAppendixC“Notices”

onpage107

andtheWarrantyandSupportInformationdocumentonthedocumentationDVD.

ThirdEdition(February2012)

©CopyrightLenovo2011,2012.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration

“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Chapter1.Aboutthismanual......1

Safetyinformation..............1

Chapter2.Generalinformation.....9

Featuresandspecications...........9

Softwareprograms.............10

EasyStartup..............10

Reliability,availability,andserviceability...11

Chapter3.Diagnosticsand

troubleshooting............13

Basictroubleshooting............13

Generalproblems............13

Troubleshootingtables...........14

Harddiskdrivebooterror........14

Powersupplyproblems.........14

Beepsymptoms............14

POSTerrorcodes............15

EasyStartupproblems..........16

Miscellaneouserrormessages......17

Undeterminedproblems.........18

Chapter4.Locatingparts,controls,

LEDs,andconnectors........21

Frontview................21

FrontcontrolpanelLEDs...........21

Rearview.................22

Locatingpartsonthesystemboard......24

Internalcomponents............25

Chapter5.ReplacingFRUs......27

Guidelines................27

Basicguidelines............27

Systemreliabilityguidelines........28

Handlingstatic-sensitivedevices.....28

Workinginsidetheserverwiththepoweron.29

Guidelinesfortrainedservicetechnicians....29

Inspectingforunsafeconditions......29

Guidelinesforservicingelectricalequipment.30

Removingtheservercover..........31

Removingandreinstallingthefrontbezel....32

Installing,removing,orreplacingoptionalhardware

devices.................33

InstallingorreplacingaPCIcard......33

InstallingorremovingtheEthernetcard...36

Installingorremovingamemorymodule...37

Installingorreplacingtheopticaldrive...39

Replacingtheprimaryharddiskdrive....41

Installingorreplacingthesecondaryharddisk

drive.................44

Installing,removing,orreplacinghardware

devices.................47

Replacingthepowersupplyassembly...48

Replacingtheheatsinkandfanassembly..50

ReplacingthefrontaudioandUSB

assembly...............52

Replacingthefrontfanassembly.....53

Replacingtherearfanassembly......55

Replacingthemicroprocessor.......57

Replacingthesystemboardbattery....60

Replacingthesystemboard.......61

Completingthepartsreplacement.......64

Connectingthecables..........65

Turningontheserver..........65

Turningofftheserver..........65

Connectingexternaldevices.......66

Updatingtheserverconguration.....66

Chapter6.Partslisting........67

Replaceableservercomponents........67

Shipgroup................73

Powercords...............74

Chapter7.Conguringtheserver..81

UsingtheSetupUtilityprogram........81

StartingtheSetupUtilityprogram.....81

IntroductionoftheBIOSitems.......81

Viewingandchangingsettings......94

Usingpasswords............94

Enablingordisablingadevice.......96

Selectingastartupdevice........97

ExitingfromtheSetupUtilityprogram....97

ConguringRAID..............97

RAIDlevel...............97

ConguringthesystemBIOStoenableSATA

RAIDfunctionality............98

CreatingRAIDvolumes.........98

DeletingRAIDvolumes.........98

Resettingdiskstonon-RAID.......99

Updatingthermware............99

UsingtheEasyUpdateFirmwareUpdater

program...............99

UsingtheThinkServerEasyStartupprogram...100

Updatingsystemprograms..........100

Usingsystemprograms.........100

©CopyrightLenovo2011,2012

i

Updating(ashing)theBIOSfromadisc...101

Updating(ashing)theBIOSfromyour

operatingsystem............101

RecoveringfromaPOSTandBIOSupdate

failure................102

AppendixA.Information

resources..............103

SafetyandWarranty............103

LenovoWebsite(http://www.lenovo.com)....103

LenovoSupportWebsite..........103

AppendixB.Helpandservice....105

Usingthedocumentation..........105

Callingforservice.............105

Usingotherservices............106

Purchasingadditionalservices........106

AppendixC.Notices.........107

Trademarks................108

Importantnotes..............108

PolyvinylChloride(PVC)cableandcordnotice..108

Recyclinginformation............108

Batteryreturnprogram..........109

Requirementforbatteriescontaining

perchlorate..............110

Particulatecontamination..........111

ImportantinformationfortheEuropeanDirective

2002/96/EC................111

RestrictionofHazardousSubstancesDirective

(RoHS)..................115

ChinaRoHS..............115

Turkishstatementofcompliance......116

UkraineRoHS.............116

GermanOrdinanceforWorkglossstatement...116

Electronicemissionnotices..........116

FederalCommunicationsCommission(FCC)

Statement...............116

Index.................119

iiThinkServerTS130HardwareMaintenanceManual

Chapter1.Aboutthismanual

ThisHardwareMaintenanceManualcontainsinformationtohelpyousolveproblemsthatmightoccurin

yourserver.Itdescribesthediagnostictoolsthatcomewiththeserver,errorcodesandsuggestedactions,

andinstructionsforreplacingfailingcomponents.

Replaceablecomponentsareofthreetypes:

•Self-servicecustomerreplaceableunit(CRU):Replacementofself-serviceCRUsisyourresponsibility.

IfLenovo

®

installsaself-serviceCRUatyourrequest,youwillbechargedfortheinstallation.

•Optional-servicecustomerreplaceableunit:Youmayinstallanoptional-serviceCRUyourselfor

requestLenovotoinstallit,atnoadditionalcharge,underthetypeofwarrantyservicethatisdesignated

fortheserver.

•Fieldreplaceableunit(FRU):FRUsmustbeinstalledonlybytrainedservicetechnicians.

Themostrecentversionofthisdocumentisavailableathttp://support.lenovo.com.

BeforeservicingaLenovoproduct,besuretoreadtheSafetyInformation.See“Safetyinformation”

onpage1.

Forinformationaboutthetermsofthewarrantyandgettingserviceandassistance,seetheWarrantyand

SupportInformationdocument.

Safetyinformation

Note:Beforeusingtheproduct,besuretoreadandunderstandthemultilingualsafetyinstructionsonthe

documentationDVDthatcomeswiththeproduct.

Antesdeusaroproduto,leiaeentendaasinstruçõesdesegurançamultilínguesnoDVDdedocumentação

queoacompanha.

Предидаизползватетозипродукт,задължителнопрочететеивникнетевмногоезичнитеинструкции

забезопасноствDVDдискасдокументация,койтосепредоставяспродукта.

PrijeupotrebeovogproizvodaobaveznopročitajtevišejezičnesigurnosneuputekojesenalazenaDVD-us

dokumentacijomkojidobivateuzproizvod.

PředpoužitímproduktujetřebasipřečístaporozumětbezpečnostnímpokynůmuvedenýmnadiskuDVDs

dokumentací,kterýjedodávánsproduktem.

Førdubrugerproduktet,skaldusørgeforatlæseogforstådesikkerhedsforskrifter,derndespåere

sprog,pådendokumentations-dvd,derfølgermedproduktet.

LuetuotteenmukanatoimitetullaDVD-tietolevylläolevatmonikielisetturvaohjeetennentämäntuotteen

käyttöä.

Avantd'utiliserleproduit,veillezàbienlireetcomprendrelesinstructionsdesécuritémultilinguesgurant

surleDVDdedocumentationfourniavecleproduit.

©CopyrightLenovo2011,2012

1

Πρινχρησιμοποιήσετετοπροϊόν,βεβαιωθείτεότιέχετεδιαβάσεικαικατανοήσειτιςοδηγίεςασφάλειας,οι

οποίεςείναιδιαθέσιμεςσεδιάφορεςγλώσσεςστοDVDτεκμηρίωσηςπουσυνοδεύειτοπροϊόν.

VorVerwendungdesProduktssolltenSieunbedingtdiemehrsprachigenSicherheitsanweisungenaufder

Dokumentations-DVDlesen,dieimLieferumfangdesProduktsenthaltenist.

AtermékhasználataelőttmindenképpenolvassaelésértelmezzeatermékhezkapottdokumentációsDVD

lemezentalálható,többnyelvenelolvashatóbiztonságielőírásokat.

Primadiutilizzareilprodotto,accertarsidileggereecomprendereleinformazionisullasicurezzamultilingue

disponibilisulDVDdidocumentazionefornitoconilprodotto.

製品をご使用になる前に、製品に付属のDocumentationDVDに収録されているマルチリンガルの「安

全に正しくご使用いただくために」を読んで理解してください。

제품을사용하기전에제품과함께제공되는문서DVD의다국어안전지침을주의깊게읽어보십시오.

Voordatuhetproductgebruikt,moetuervoorzorgendatudemeertaligeveiligheidsinstructiesopde

documentatie-dvdvanhetproducthebtgelezenenbegrijpt.

Przedskorzystaniemzproduktunależyzapoznaćsięzwielojęzycznymiinstrukcjamibezpieczeństwa

znajdującymisięnapłycieDVDzdokumentacjądostarczonąwrazzproduktem.

Antesdeutilizaroproduto,leiaatentamenteasinstruçõesdesegurançamultilinguesqueconstamno

DVDdedocumentaçãofornecidocomoproduto.

Înaintedeautilizaprodusul,asiguraţi-văcăaţicititşiînţelesinstrucţiuniledesiguranţăînmaimultelimbide

peDVD-ulcudocumentaţiecareînsoţeşteprodusul.

Førdubrukerproduktet,måduleseogforstådenerspråkligesikkerhetsinformasjonenpåDVDenmed

dokumentasjonsomfølgermedproduktet.

Преждечемиспользоватьэтотпродукт,внимательноознакомьтесьсинструкциямипотехнике

безопасностинаразныхязыках,которыеможнонайтинаDVD-дискесдокументациейвкомплектес

продуктом.

在使用本产品之前，请务必先阅读和了解产品附带的文档DVD中的多语言安全说明。

Prenegotoupotrebiteproizvodobaveznopaljivoproitajteiprouiteviejezikouputstvozabezbednostna

dokumentacionomDVD-ukojistedobiliuzproizvod.

PredpouvanmproduktusipretajteviacjazynbezpenostnpokynynadiskuDVDsdokumentcioudodanoms

produktom.

Predenzačneteuporabljatiizdelek,jepomembno,daprebereteinrazumetevečjezičnavarnostnanavodila

naDVD-juzdokumentacijo,kistegaprejeliskupajzizdelkom.

Antesdeutilizarelproducto,asegúresedeleerycomprenderlasinstruccionesdeseguridadmultilingüesdel

DVDdedocumentaciónqueseproporcionaconelproducto.

Varnogamedattläsasäkerhetsinstruktionernapådokumentations-DVD-skivansomföljermedprodukten

innandubörjaranvändaprodukten.

2ThinkServerTS130HardwareMaintenanceManual

使用本產品之前，請務必閱讀並瞭解產品隨附的文件DVD上的多國語言版本安全資訊。

Buürünükullanmadanönce,ürünlebirliktegönderilenbelgeDVD'siüzerindekiçokdiliçerengüvenlik

yönergeleriniokuyupanladýðýnýzdaneminolun.

Передвикористаннямцьогопродуктууважноознайомтесязінструкціямизтехнікибезпекинарізних

мовах,щоможназнайтинаDVD-дискуздокументацієювкомплектізпродуктом.

Important:Eachcautionanddangerstatementinthistopicislabeledwithanumber.Thisnumberis

usedtocrossreferenceanEnglish-languagecautionordangerstatementwithtranslatedversionsofthe

cautionordangerstatementintheSafetyInformationdocument.Forexample,ifadangerstatementis

labeled“Statement1,”translationsforthisdangerstatementareintheSafetyInformationdocumentunder

“Statement1.”

Besuretoreadandunderstandallcautionanddangerstatementsinthisdocumentbeforeyouperformthe

procedures.Readandunderstandanyadditionalsafetyinformationthatcomeswiththeserveroroptional

devicebeforeyouinstall,remove,orreplacethedevice.

Statement1

DANGER

Electricalcurrentfrompower,telephone,andcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orrecongurationofthis

productduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceofre,water,orstructuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodemsbeforeyou

openthedevicecovers,unlessinstructedotherwiseintheinstallationandcongurationprocedures.

•Connectanddisconnectcablesasdescribedinthefollowingtablewheninstalling,moving,oropening

coversonthisproductorattacheddevices.

Toconnect:Todisconnect:

1.TurneverythingOFF.

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.TurndevicesON.

1.TurneverythingOFF.

2.First,removepowercordsfromoutlet.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

Chapter1.Aboutthismanual3

Statement2

DANGER

Dangerofexplosionifbatteryisincorrectlyreplaced.

Whenreplacingthelithiumcoincellbattery,useonlythesameoranequivalenttypethatis

recommendedbythemanufacturer.Thebatterycontainslithiumandcanexplodeifnotproperly

used,handled,ordisposedof.

Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

Statement3

CAUTION:

Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)are

installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto

hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciedherein

mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing.

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical

instruments,andavoiddirectexposuretothebeam.

4ThinkServerTS130HardwareMaintenanceManual

Statement4

≥18kg(39.7lb)≥32kg(70.5lb)≥55kg(121.2lb)

<32kg(70.5lb)<55kg(121.2lb)<100kg(220.5lb)

CAUTION:

Usesafepracticeswhenlifting.

Statement5

CAUTION:

Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff

theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower

cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected

fromthepowersource.

Statement6

CAUTION:

Ifyouinstallastrain-reliefbracketoptionovertheendofthepowercordthatisconnectedtothe

device,youmustconnecttheotherendofthepowercordtoaneasilyaccessiblepowersource.

Statement7

CAUTION:

Ifthedevicehasdoors,besuretoremoveorsecurethedoorsbeforemovingorliftingthedeviceto

avoidpersonalinjury.Thedoorswillnotsupporttheweightofthedevice.

Chapter1.Aboutthismanual5

Statement8

CAUTION:

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel

attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith

oneoftheseparts,contactaservicetechnician.

Statement9

CAUTION:

Toavoidpersonalinjury,disconnectthehot-swapfancablesbeforeremovingthefanfromthedevice.

Statement10

CAUTION:

Thefollowinglabelindicatessharpedges,corners,orjointsnearby.

Statement11

CAUTION:

Thefollowinglabelindicatesahotsurfacenearby.

Statement12

DANGER

Overloadingabranchcircuitispotentiallyarehazardandashockhazardundercertainconditions.T oavoid

thesehazards,ensurethatyoursystemelectricalrequirementsdonotexceedbranchcircuitprotection

requirements.Refertotheinformationthatisprovidedwithyourdeviceforelectricalspecications.

6ThinkServerTS130HardwareMaintenanceManual

Statement13

CAUTION:

Makesurethattherackissecuredproperlytoavoidtippingwhentheserverunitisextended.

Statement14

CAUTION:

SomeaccessoryoroptionboardoutputsexceedClass2orlimitedpowersourcelimitsandmustbe

installedwithappropriateinterconnectingcablinginaccordancewiththenationalelectriccode.

Statement15

CAUTION:

Thepower-controlbuttononthedevicedoesnotturnofftheelectricalcurrentsuppliedtothe

device.Thedevicealsomighthavemorethanoneconnectiontodcpower.Toremoveallelectrical

currentfromthedevice,ensurethatallconnectionstodcpoweraredisconnectedatthedcpower

inputterminals.

Statement16

CAUTION:

Toreducetheriskofelectricshockorenergyhazards:

•Thisequipmentmustbeinstalledbytrainedservicepersonnelinarestricted-accesslocation,as

denedbytheNECandthelatesteditionofIEC60950,TheStandardforSafetyofInformation

TechnologyEquipment.

•Connecttheequipmenttoareliablygroundedsafetyextralowvoltage(SELV)source.AnSELV

sourceisasecondarycircuitthatisdesignedsothatnormalandsinglefaultconditionsdonot

causethevoltagestoexceedasafelevel(60Vdirectcurrent).

•Thebranchcircuitovercurrentprotectionmustberatedinaccordancewithlocalbuildingcodes.

•Use16AmericanWireGauge(AWG)or1.3mm

2

copperconductoronly,notexceeding3meters

inlength.

•Torquethewiring-terminalscrewsto12inch-pounds(1.4newton-meters).

•Incorporateareadilyavailableapprovedandrateddisconnectdeviceintheeldwiring.

Statement17

CAUTION:

ThisproductcontainsaClass1Mlaser.Donotviewdirectlywithopticalinstruments.

Chapter1.Aboutthismanual7

Statement18

CAUTION:

Donotplaceanyobjectontopofrack-mounteddevices.

Statement19

CAUTION:

Hazardousmovingparts.Keepngersandotherbodypartsaway.

Statement20

CAUTION:

Thebatteryisalithiumionbattery.Toavoidpossibleexplosion,donotburnthebattery.Exchangeit

onlywiththeLenovo-approvedpart.Recycleordiscardthebatteryasinstructedbylocalregulations.

8ThinkServerTS130HardwareMaintenanceManual

Chapter2.Generalinformation

Thischapterprovidessomegeneralinformationaboutyourserver.

Featuresandspecications

Thefollowingtableprovidesinformationaboutthefeaturesandspecicationsoftheserver.Depending

ontheservermodel,somefeaturesmightnotbeavailable,orsomespecicationsmightnotapply.For

informationaboutyourspecicmodel,usetheSetupUtilityprogram.See“UsingtheSetupUtilityprogram”

onpage81

.

Table1.Featuresandspecications

Microprocessor(s):SupportuptotwoIntel

®

Xeon

®

dual-core,quad-core,orhex-coremicroprocessors

(internalcachesizevariesbymodeltype)

Forthespecictypeandspeedinformationaboutthe

microprocessor,usetheSetupUtilityprogram.See

“UsingtheSetupUtilityprogram”onpage81

.

Foralistofsupportedmicroprocessors,goto

http://www.lenovo.com/thinkserverandclickOptions

undertheProductstab.

Memory

•SupportsuptofourDDR3ECCUDIMMs(doubledata

rate3errorcorrectioncodeunbuffereddualinline

memorymodules)

•Types:1333MHz,DDR3registeredSDRAMDIMMs

Internaldrives

•SerialAdvancedTechnologyAttachment(SATA)hard

diskdrive

•SATAopticaldrive

Videosubsystem

•IntegratedgraphicsforaVideoGraphicsArray(VGA)

connectorandaDisplayPortconnector

Connectivity

•100/1000MbpsintegratedEthernetcontroller

Powersupply:Yourservercomeswithoneofthe

followingpowersupplies:

•280–wattauto-sensingpowersupply

•320–wattauto-sensingpowersupply

Expansion

•Twoopticaldrivebays

•Twoharddiskdrivebays

•TwoPCIcardslots

•OnePCIExpressx1cardslot

•OnePCIExpressx16cardslot

Systemmanagementfeatures

•Abilitytostorepower-onself-test(POST)hardware

testresults

•Automaticpower-onstartup

•IntelActiveManagementTechnology(AMT)

•IntelHyper-Threadingtechnology(somemodels)

•IntelRapidStorageTechnology(RST)

•PrebootExecutionEnvironment(PXE)

•SystemManagement(SM)UEFIandSMsoftware

•WakeonLAN

•WakeonRing(intheSetupUtilityprogram,thisfeature

iscalledSerialPortRingDetectforanexternalmodem)

Input/Output(I/O)features

•EightUniversalSerialBus(USB)connectors(twoon

thefrontpanelandsixontherearpanel)

•One9-pinserialport

•OneEthernetconnector

•OneDisplayPortconnector

•OneVGAmonitorconnector

•Threeaudioconnectorsontherearpanel(audioline-in

connector,audioline-outconnector,andmicrophone

connector)

Preinstalledoperatingsystem

Somemodelsarepreinstalledwithoneofthefollowing

operatingsystems:

•Microsoft

®

WindowsServer

®

2008R2Foundation

©CopyrightLenovo2011,2012

9

Table1.Featuresandspecications(continued)

•MicrosoftWindows

®

SmallBusinessServer(SBS)

Aurora

Operatingsystem(s),supported

•MicrosoftWindowsServer2008R2Foundation

•MicrosoftWindowsServer2008R2(ServicePack1)

•MicrosoftWindowsSmallBusinessServer(SBS)

Aurora

•MicrosoftWindowsSmallBusinessServer(SBS)7

•MicrosoftWindowsMultipointServer

Integratedfunctions:

•Ethernetcontrollers(Theservercomeswithtwo

integratedGigabitEthernetcontrollers,whichsupport

connectionto100Mbpsor1000Mbpsnetwork.)

•Oneserialport

•OneVideoGraphicsArray(VGA)monitorconnector

•SixUSBconnectors(twofrontandfourrear)

•OneRJ-45Ethernetconnectorsontherearpanel

•EightdiagnosticLEDs

Size:

•Width:174.8mm(6.88inches)

•Height:377.3mm(14.85inches)

•Depth:406.7mm(16.01inches)

Weight:Maximumconguration:11.2kg(24.7lbs)

Electricalinput

•Inputvoltage:

–Lowrange:

Minimum:90Vac

Maximum:137Vac

–Highrange:

Minimum:180Vac

Maximum:264Vac

Environment

•Airtemperature:

Operating:10°Cto35°C(50°Fto95°F)

Non-operating:-40°Cto60°C(14°Fto140°F)(with

package)

Non-operating:-10°Cto60°C(14°Fto140°F)

(withoutpackage)

•Humidity:

Operating:10%to80%(non-condensing)(10%

perhour)

Non-operating:10%to90%(non-condensing)

(10%perhour)

•Altitude:

Operating:-50to10000ft(-15.2to3048m)

Non-operating:-50to35000ft(-15.2to10668m)

Securityfeatures

•Computrace

•Enablingordisablingadevice

•EnablingordisablingUSBconnectorsindividually

•Harddiskdrivepassword

•Power-OnPassword(POP)andAdministrator

PasswordforUEFIaccess

•Startupsequencecontrol

•Startupwithoutkeyboardormouse

•Supportforanintegratedcablelock(Kensingtonlock)

•Supportforapadlock

•TrustedPlatformModule(TPM)

Softwareprograms

Lenovoprovidessoftwaretohelpgetyourserverupandrunning.

EasyStartup

TheThinkServerEasyStartupprogramsimpliestheprocessofconguringRAIDandinstallingsupported

MicrosoftWindowsandLinuxoperatingsystemsanddevicedriversonyourserver.TheEasyStartupprogram

10ThinkServerTS130HardwareMaintenanceManual

isprovidedwithyourserverontheThinkServerEasyStartupDVD.TheDVDisself-starting(bootable).The

userguidefortheEasyStartupprogramisontheDVDandcanbeaccesseddirectlyfromtheprogram

interface.Foradditionalinformation,see“UsingtheThinkServerEasyStartupprogram”onpage100.

Reliability,availability,andserviceability

Reliability,availability,andserviceability(hereafterreferredtoasRAS)arethreeimportantserverdesign

features.TheRASfeatureshelpyoutoensuretheintegrityofthedatastoredontheserver,theavailabilityof

theserverwhenyouneedit,andtheeasewithwhichyoucandiagnoseandcorrectproblems.

TheserverhasthefollowingRASfeatures:

•AdvancedCongurationandPowerInterface(ACPI)

•AdvancedDesktopManagementInterface(DMI)

•Automaticmemorydownsizingonerrordetection

•Automaticrestartonnon-maskableinterrupt(NMI)

•Availabilityofmicrocodelevel

•Built-in,menu-drivensetup,systemconguration,andRAIDconguration

•Built-inmonitoringforfan,temperature,andvoltage

•Coolingfanswithspeed-sensingcapability

•ECCDDR3SDRAMwithSerialPresenceDetect(SPD)

•Errorcodesandmessagestohelpyouidentifyproblems

•Generatingerrorlogsforthepower-onself-test(POST)failures

•Hot-swapSASharddiskdrives

•IntegratedEthernetcontrollers

•IntelligentPlatformManagementInterface(IPMI)2.0

•Power-onself-test(POST)

•Standbyvoltageforsystem-managementfeaturesandmonitoring

•System-errorlight-emittingdiode(LED)onthefrontpanel

•Vitalproductdata(VPD),includingtheserialnumberinformationandreplacementpartnumbers,storedin

thenonvolatilememoryforeasierremotemaintenance

Chapter2.Generalinformation11

12ThinkServerTS130HardwareMaintenanceManual

Chapter3.Diagnosticsandtroubleshooting

Thischapterprovidesinformationaboutbasictroubleshootinganddiagnosticmethodstohelpyousolve

problemsthatmightoccurintheserver.Ifyourserverproblemisnotdescribedhere,seeAppendixB“Help

andservice”onpage105

foradditionaltroubleshootingresources.

Thischapterprovidesinstructionsonthefollowingtopics:

•“Basictroubleshooting”onpage13

•“Troubleshootingtables”onpage14

Basictroubleshooting

Thefollowingtablesprovideinformationtohelpyoutroubleshootyourserverproblems.

Note:Ifyoucannotcorrecttheproblem,havetheserverserviced.Foralistofserviceandsupporttelephone

numbers,refertotheWarrantyandSupportInformationdocumentat:

http://www.lenovo.com/support/phone

Generalproblems

Thefollowingtabledescribesthegeneralproblemsandsuggestedactionstocorrectdetectedproblems.

SymptomAction

Theserverdoesnotstartwhen

youpressthepowerswitch.

Verifythat:

•Thepowercordiscorrectlyconnectedtotherearoftheserverandtoaworking

electricaloutlet.

•Ifyourserverhasasecondarypowerswitchontherearoftheserver,makesure

thatitisswitchedon.

•Thepowerindicatoronthefrontoftheserverison.

•Theservervoltagematchesthevoltageavailableattheelectricaloutletforyour

countryorregion.

Themonitorscreenisblank.

Verifythat:

•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe

appropriatemonitorconnectorontheserver.

•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking

electricaloutlet.

•Themonitoristurnedonandthebrightnessandcontrastcontrolsareset

correctly.

•Theservervoltagematchesthevoltageavailableattheelectricaloutletforyour

countryorregion.

•Ifyourserverhastwomonitorconnectors,besuretousetheconnectoron

thegraphicscard.

Theoperatingsystemdoesnot

start.

Verifythatthestartupsequenceincludesthedevicewheretheoperatingsystem

resides.Usually,theoperatingsystemisontheharddiskdrive.Formore

information,see“Selectingastartupdevice”onpage97

.

Theserverbeepsmultipletimes

beforetheoperatingsystem

starts.

Verifythatnokeysarestuck.

©CopyrightLenovo2011,2012

13

Troubleshootingtables

Usethetroubleshootingtablestondsolutionstoproblemsthathaveidentiablesymptoms.

Ifyouhavejustaddednewsoftwareoranewoptionaldeviceandtheserverisnotworking,dothefollowing

beforeusingthetroubleshootingtables:

1.Checkthesystem-errorLEDontheoperatorinformationpaneltoseeifitislit.

2.Removethesoftwareordevicethatyoujustadded.

3.Runthediagnosticteststodeterminewhethertheserverisrunningcorrectly.

4.Reinstallthenewsoftwareornewdevice.

Harddiskdrivebooterror

Aharddiskdrivebooterrorcanhavethefollowingcauses.

SymptomFRU/Action

Thestartupdriveisnotinthebootsequencein

conguration.

Checkthecongurationandensurethestartupdriveis

inthebootsequence.

Nooperatingsystemisinstalledonthebootdrive.Installanoperatingsystemonthebootdrive.

Thebootsectoronthestartupdriveiscorrupted.

Thedrivemustbeformatted.Dothefollowing:

1.Attempttobackupthedataonthefailingharddisk

drive.

2.Usingtheoperatingsystemprograms,formatthe

harddiskdrive.

Thedriveisdefective.

Replacetheharddiskdrive.

Powersupplyproblems

Ifyoususpectapowersupplyproblem,usethefollowingprocedures.

Check/VerifyFRU/Action

Checkthefollowingforproperinstallation.

•Powercord

•On/Offswitchconnector

•On/Offswitchpowersupplyconnector

•Systemboardpowersupplyconnectors

•Microprocessorconnection

Reseatconnectors.

Checkthepowercordforcontinuity.

Powercord

Checkthepower-onswitchforcontinuity.

Power-onswitch

Beepsymptoms

Beepsymptomsaretonesoraseriesoftonesseparatedbypauses(intervalswithoutsound)duringthePOST.

Thefollowingtabledescribesbeepsymptomsandprovidessuggestedactionstocorrectdetectedproblems.

14ThinkServerTS130HardwareMaintenanceManual

SymptomErrorFRU/Action

3shortbeepsand1longbeepMemorynotdetected

Performthefollowingactionsinorder:

1.Makesurethatthememory

module(s)areproperlyseatedin

theconnector(s).

2.Replacethememorymodule(s).

3.Replacethesystemboard.

2shortbeeps

CommonPOSTerror

Indicatesthatanerrorhasoccurred

duringthePOST.

POSTerrorcodes

Eachtimeyouturnonthesystem,itperformsaseriesofteststhatcheckstheoperationofthesystemand

options.Thisseriesoftestsiscalledthepower-onself-test,orPOST.

ThePOSTperformsthefollowingoperations:

•Checkssomebasicsystemboardoperations

•Checksthememoryoperation

•Checksthevideooperation

•Veriesthatthebootdriveisworking

IfthePOSTdetectsaproblem,anerrormessagewillbedisplayedonthescreen.Asingleproblemcan

causeseveralerrormessages.Whenyoucorrectthecauseofthersterrormessage,probablytheother

errormessageswillnotbedisplayedthenexttimeyouturnonthecomputer.

POSTerrorcodePOSTerrormessageDescription/Action

00CEMachineTypeorSerialNumberisINVALID

Thiserrormessageisdisplayedwhenthemachine

typeortheserialnumberisinvalid.

0210

Stuckkey

Thiserrormessageisdisplayedwhenakeyiskept

pressedforalongtime.

0211

Keyboardnotfound

Thiserrormessageisdisplayedwhenthereisno

keyboarddetected.

0135

Fanfailure

Thesystemmightbeoverheating.

PressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

Note:Iftheproblemiscausedbythe

microprocessorfan,pressingF10willnotsolve

theproblem.

0164MemorysizedecreasedThiserrormessageisdisplayedwhenthememory

sizehasdecreased.

PressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

Chapter3.Diagnosticsandtroubleshooting15

POSTerrorcodePOSTerrormessageDescription/Action

1762

Congurationchangehasoccurred

Thiserrormessageisdisplayedwhenaharddisk

driveoropticaldrivechangehasbeenmade.

PressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

1820

Morethanoneexternalngerprintreader

isattached.Poweroffandremoveallbut

thereaderthatyousetupwithinyourmain

operatingsystem.

Ifmorethanoneexternalngerprintreaderis

connectedtoacomputer,thiserrormessagewill

bedisplayedtoinformyoutoremoveallofthe

ngerprintkeyboardsexcepttheonecompatible

withthengerprintapplicationonyourcomputer.

1962

Nooperatingsystemfound.Pressanykey

torepeatbootsequence.

ThiserroroccursonlyafterthePOSTiscompleted.

Pressanykeytorepeatbootsequence.

0162

SetupdataintegritycheckfailurePressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

0167

Noprocessormicrocodeupdatefound

Thiserrormessageindicatesthatthereis

nomicrocodeupdateimageforthecurrent

microprocessor.

0175

Systemsecurity-SecuritydatacorruptedPressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

0176

Systemsecurity-Thesystemhasbeen

tamperedwith

Thiserrormessageisdisplayedwhenthe

computeristurnedonwiththecoveropenor

removed.

PressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

0189

Systemsecurity-Cannotreadthe

SecurityEEPROM

ThiserrormessageindicatesthattheSecurity

EEPROMmightbebrokenorhavebeenremoved.

PressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

0197

Systemsecurity-Unauthorizedsecurity

datachangedetected

PressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

0190

Systemsecurity-Invalidsecuritychange

requested

PressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

0199

Systemsecurity-Securitypasswordretry

countexceeded

PressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

EasyStartupproblems

ThefollowingtabledescribestheEasyStartupproblemsandprovidessuggestedactionstocorrectdetected

problems.

16ThinkServerTS130HardwareMaintenanceManual

Page is loading ...

Lenovo ThinkServer TS130 1098 Hardware Maintenance Manual

This manual is also suitable for

Lenovo ThinkServer TS130 1098 Hardware Maintenance Manual

Related papers

Other documents