Lenovo ThinkSERVER TS130 Hardware Maintenance Manual

ThinkServerTS130

HardwareMaintenanceManual

MachineTypes:1098,1100,1105,and1106

Note:Beforeusingthisinformationandtheproductitsupports,readthegeneralinformationinAppendixC“Notices”

onpage107

andtheWarrantyandSupportInformationdocumentonthedocumentationDVD.

ThirdEdition(February2012)

©CopyrightLenovo2011,2012.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration

“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Chapter1.Aboutthismanual......1

Safetyinformation..............1

Chapter2.Generalinformation.....9

Featuresandspecications...........9

Softwareprograms.............10

EasyStartup..............10

Reliability,availability,andserviceability...11

Chapter3.Diagnosticsand

troubleshooting............13

Basictroubleshooting............13

Generalproblems............13

Troubleshootingtables...........14

Harddiskdrivebooterror........14

Powersupplyproblems.........14

Beepsymptoms............14

POSTerrorcodes............15

EasyStartupproblems..........16

Miscellaneouserrormessages......17

Undeterminedproblems.........18

Chapter4.Locatingparts,controls,

LEDs,andconnectors........21

Frontview................21

FrontcontrolpanelLEDs...........21

Rearview.................22

Locatingpartsonthesystemboard......24

Internalcomponents............25

Chapter5.ReplacingFRUs......27

Guidelines................27

Basicguidelines............27

Systemreliabilityguidelines........28

Handlingstatic-sensitivedevices.....28

Workinginsidetheserverwiththepoweron.29

Guidelinesfortrainedservicetechnicians....29

Inspectingforunsafeconditions......29

Guidelinesforservicingelectricalequipment.30

Removingtheservercover..........31

Removingandreinstallingthefrontbezel....32

Installing,removing,orreplacingoptionalhardware

devices.................33

InstallingorreplacingaPCIcard......33

InstallingorremovingtheEthernetcard...36

Installingorremovingamemorymodule...37

Installingorreplacingtheopticaldrive...39

Replacingtheprimaryharddiskdrive....41

Installingorreplacingthesecondaryharddisk

drive.................44

Installing,removing,orreplacinghardware

devices.................47

Replacingthepowersupplyassembly...48

Replacingtheheatsinkandfanassembly..50

ReplacingthefrontaudioandUSB

assembly...............52

Replacingthefrontfanassembly.....53

Replacingtherearfanassembly......55

Replacingthemicroprocessor.......57

Replacingthesystemboardbattery....60

Replacingthesystemboard.......61

Completingthepartsreplacement.......64

Connectingthecables..........65

Turningontheserver..........65

Turningofftheserver..........65

Connectingexternaldevices.......66

Updatingtheserverconguration.....66

Chapter6.Partslisting........67

Replaceableservercomponents........67

Shipgroup................73

Powercords...............74

Chapter7.Conguringtheserver..81

UsingtheSetupUtilityprogram........81

StartingtheSetupUtilityprogram.....81

IntroductionoftheBIOSitems.......81

Viewingandchangingsettings......94

Usingpasswords............94

Enablingordisablingadevice.......96

Selectingastartupdevice........97

ExitingfromtheSetupUtilityprogram....97

ConguringRAID..............97

RAIDlevel...............97

ConguringthesystemBIOStoenableSATA

RAIDfunctionality............98

CreatingRAIDvolumes.........98

DeletingRAIDvolumes.........98

Resettingdiskstonon-RAID.......99

Updatingthermware............99

UsingtheEasyUpdateFirmwareUpdater

program...............99

UsingtheThinkServerEasyStartupprogram...100

Updatingsystemprograms..........100

Usingsystemprograms.........100

©CopyrightLenovo2011,2012

i

Updating(ashing)theBIOSfromadisc...101

Updating(ashing)theBIOSfromyour

operatingsystem............101

RecoveringfromaPOSTandBIOSupdate

failure................102

AppendixA.Information

resources..............103

SafetyandWarranty............103

LenovoWebsite(http://www.lenovo.com)....103

LenovoSupportWebsite..........103

AppendixB.Helpandservice....105

Usingthedocumentation..........105

Callingforservice.............105

Usingotherservices............106

Purchasingadditionalservices........106

AppendixC.Notices.........107

Trademarks................108

Importantnotes..............108

PolyvinylChloride(PVC)cableandcordnotice..108

Recyclinginformation............108

Batteryreturnprogram..........109

Requirementforbatteriescontaining

perchlorate..............110

Particulatecontamination..........111

ImportantinformationfortheEuropeanDirective

2002/96/EC................111

RestrictionofHazardousSubstancesDirective

(RoHS)..................115

ChinaRoHS..............115

Turkishstatementofcompliance......116

UkraineRoHS.............116

GermanOrdinanceforWorkglossstatement...116

Electronicemissionnotices..........116

FederalCommunicationsCommission(FCC)

Statement...............116

Index.................119

iiThinkServerTS130HardwareMaintenanceManual

Chapter1.Aboutthismanual

ThisHardwareMaintenanceManualcontainsinformationtohelpyousolveproblemsthatmightoccurin

yourserver.Itdescribesthediagnostictoolsthatcomewiththeserver,errorcodesandsuggestedactions,

andinstructionsforreplacingfailingcomponents.

Replaceablecomponentsareofthreetypes:

•Self-servicecustomerreplaceableunit(CRU):Replacementofself-serviceCRUsisyourresponsibility.

IfLenovo

®

installsaself-serviceCRUatyourrequest,youwillbechargedfortheinstallation.

•Optional-servicecustomerreplaceableunit:Youmayinstallanoptional-serviceCRUyourselfor

requestLenovotoinstallit,atnoadditionalcharge,underthetypeofwarrantyservicethatisdesignated

fortheserver.

•Fieldreplaceableunit(FRU):FRUsmustbeinstalledonlybytrainedservicetechnicians.

Themostrecentversionofthisdocumentisavailableathttp://support.lenovo.com.

BeforeservicingaLenovoproduct,besuretoreadtheSafetyInformation.See“Safetyinformation”

onpage1.

Forinformationaboutthetermsofthewarrantyandgettingserviceandassistance,seetheWarrantyand

SupportInformationdocument.

Safetyinformation

Note:Beforeusingtheproduct,besuretoreadandunderstandthemultilingualsafetyinstructionsonthe

documentationDVDthatcomeswiththeproduct.

Antesdeusaroproduto,leiaeentendaasinstruçõesdesegurançamultilínguesnoDVDdedocumentação

queoacompanha.

Предидаизползватетозипродукт,задължителнопрочететеивникнетевмногоезичнитеинструкции

забезопасноствDVDдискасдокументация,койтосепредоставяспродукта.

PrijeupotrebeovogproizvodaobaveznopročitajtevišejezičnesigurnosneuputekojesenalazenaDVD-us

dokumentacijomkojidobivateuzproizvod.

PředpoužitímproduktujetřebasipřečístaporozumětbezpečnostnímpokynůmuvedenýmnadiskuDVDs

dokumentací,kterýjedodávánsproduktem.

Førdubrugerproduktet,skaldusørgeforatlæseogforstådesikkerhedsforskrifter,derndespåere

sprog,pådendokumentations-dvd,derfølgermedproduktet.

LuetuotteenmukanatoimitetullaDVD-tietolevylläolevatmonikielisetturvaohjeetennentämäntuotteen

käyttöä.

Avantd'utiliserleproduit,veillezàbienlireetcomprendrelesinstructionsdesécuritémultilinguesgurant

surleDVDdedocumentationfourniavecleproduit.

©CopyrightLenovo2011,2012

1

Πρινχρησιμοποιήσετετοπροϊόν,βεβαιωθείτεότιέχετεδιαβάσεικαικατανοήσειτιςοδηγίεςασφάλειας,οι

οποίεςείναιδιαθέσιμεςσεδιάφορεςγλώσσεςστοDVDτεκμηρίωσηςπουσυνοδεύειτοπροϊόν.

VorVerwendungdesProduktssolltenSieunbedingtdiemehrsprachigenSicherheitsanweisungenaufder

Dokumentations-DVDlesen,dieimLieferumfangdesProduktsenthaltenist.

AtermékhasználataelőttmindenképpenolvassaelésértelmezzeatermékhezkapottdokumentációsDVD

lemezentalálható,többnyelvenelolvashatóbiztonságielőírásokat.

Primadiutilizzareilprodotto,accertarsidileggereecomprendereleinformazionisullasicurezzamultilingue

disponibilisulDVDdidocumentazionefornitoconilprodotto.

製品をご使用になる前に、製品に付属のDocumentationDVDに収録されているマルチリンガルの「安

全に正しくご使用いただくために」を読んで理解してください。

제품을사용하기전에제품과함께제공되는문서DVD의다국어안전지침을주의깊게읽어보십시오.

Voordatuhetproductgebruikt,moetuervoorzorgendatudemeertaligeveiligheidsinstructiesopde

documentatie-dvdvanhetproducthebtgelezenenbegrijpt.

Przedskorzystaniemzproduktunależyzapoznaćsięzwielojęzycznymiinstrukcjamibezpieczeństwa

znajdującymisięnapłycieDVDzdokumentacjądostarczonąwrazzproduktem.

Antesdeutilizaroproduto,leiaatentamenteasinstruçõesdesegurançamultilinguesqueconstamno

DVDdedocumentaçãofornecidocomoproduto.

Înaintedeautilizaprodusul,asiguraţi-văcăaţicititşiînţelesinstrucţiuniledesiguranţăînmaimultelimbide

peDVD-ulcudocumentaţiecareînsoţeşteprodusul.

Førdubrukerproduktet,måduleseogforstådenerspråkligesikkerhetsinformasjonenpåDVDenmed

dokumentasjonsomfølgermedproduktet.

Преждечемиспользоватьэтотпродукт,внимательноознакомьтесьсинструкциямипотехнике

безопасностинаразныхязыках,которыеможнонайтинаDVD-дискесдокументациейвкомплектес

продуктом.

在使用本产品之前，请务必先阅读和了解产品附带的文档DVD中的多语言安全说明。

Prenegotoupotrebiteproizvodobaveznopaljivoproitajteiprouiteviejezikouputstvozabezbednostna

dokumentacionomDVD-ukojistedobiliuzproizvod.

PredpouvanmproduktusipretajteviacjazynbezpenostnpokynynadiskuDVDsdokumentcioudodanoms

produktom.

Predenzačneteuporabljatiizdelek,jepomembno,daprebereteinrazumetevečjezičnavarnostnanavodila

naDVD-juzdokumentacijo,kistegaprejeliskupajzizdelkom.

Antesdeutilizarelproducto,asegúresedeleerycomprenderlasinstruccionesdeseguridadmultilingüesdel

DVDdedocumentaciónqueseproporcionaconelproducto.

Varnogamedattläsasäkerhetsinstruktionernapådokumentations-DVD-skivansomföljermedprodukten

innandubörjaranvändaprodukten.

2ThinkServerTS130HardwareMaintenanceManual

使用本產品之前，請務必閱讀並瞭解產品隨附的文件DVD上的多國語言版本安全資訊。

Buürünükullanmadanönce,ürünlebirliktegönderilenbelgeDVD'siüzerindekiçokdiliçerengüvenlik

yönergeleriniokuyupanladýðýnýzdaneminolun.

Передвикористаннямцьогопродуктууважноознайомтесязінструкціямизтехнікибезпекинарізних

мовах,щоможназнайтинаDVD-дискуздокументацієювкомплектізпродуктом.

Important:Eachcautionanddangerstatementinthistopicislabeledwithanumber.Thisnumberis

usedtocrossreferenceanEnglish-languagecautionordangerstatementwithtranslatedversionsofthe

cautionordangerstatementintheSafetyInformationdocument.Forexample,ifadangerstatementis

labeled“Statement1,”translationsforthisdangerstatementareintheSafetyInformationdocumentunder

“Statement1.”

Besuretoreadandunderstandallcautionanddangerstatementsinthisdocumentbeforeyouperformthe

procedures.Readandunderstandanyadditionalsafetyinformationthatcomeswiththeserveroroptional

devicebeforeyouinstall,remove,orreplacethedevice.

Statement1

DANGER

Electricalcurrentfrompower,telephone,andcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orrecongurationofthis

productduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceofre,water,orstructuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodemsbeforeyou

openthedevicecovers,unlessinstructedotherwiseintheinstallationandcongurationprocedures.

•Connectanddisconnectcablesasdescribedinthefollowingtablewheninstalling,moving,oropening

coversonthisproductorattacheddevices.

Toconnect:Todisconnect:

1.TurneverythingOFF.

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.TurndevicesON.

1.TurneverythingOFF.

2.First,removepowercordsfromoutlet.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

Chapter1.Aboutthismanual3

Statement2

DANGER

Dangerofexplosionifbatteryisincorrectlyreplaced.

Whenreplacingthelithiumcoincellbattery,useonlythesameoranequivalenttypethatis

recommendedbythemanufacturer.Thebatterycontainslithiumandcanexplodeifnotproperly

used,handled,ordisposedof.

Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

Statement3

CAUTION:

Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)are

installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto

hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciedherein

mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing.

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical

instruments,andavoiddirectexposuretothebeam.

4ThinkServerTS130HardwareMaintenanceManual

Statement4

≥18kg(39.7lb)≥32kg(70.5lb)≥55kg(121.2lb)

<32kg(70.5lb)<55kg(121.2lb)<100kg(220.5lb)

CAUTION:

Usesafepracticeswhenlifting.

Statement5

CAUTION:

Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff

theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower

cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected

fromthepowersource.

Statement6

CAUTION:

Ifyouinstallastrain-reliefbracketoptionovertheendofthepowercordthatisconnectedtothe

device,youmustconnecttheotherendofthepowercordtoaneasilyaccessiblepowersource.

Statement7

CAUTION:

Ifthedevicehasdoors,besuretoremoveorsecurethedoorsbeforemovingorliftingthedeviceto

avoidpersonalinjury.Thedoorswillnotsupporttheweightofthedevice.

Chapter1.Aboutthismanual5

Statement8

CAUTION:

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel

attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith

oneoftheseparts,contactaservicetechnician.

Statement9

CAUTION:

Toavoidpersonalinjury,disconnectthehot-swapfancablesbeforeremovingthefanfromthedevice.

Statement10

CAUTION:

Thefollowinglabelindicatessharpedges,corners,orjointsnearby.

Statement11

CAUTION:

Thefollowinglabelindicatesahotsurfacenearby.

Statement12

DANGER

Overloadingabranchcircuitispotentiallyarehazardandashockhazardundercertainconditions.T oavoid

thesehazards,ensurethatyoursystemelectricalrequirementsdonotexceedbranchcircuitprotection

requirements.Refertotheinformationthatisprovidedwithyourdeviceforelectricalspecications.

6ThinkServerTS130HardwareMaintenanceManual

Statement13

CAUTION:

Makesurethattherackissecuredproperlytoavoidtippingwhentheserverunitisextended.

Statement14

CAUTION:

SomeaccessoryoroptionboardoutputsexceedClass2orlimitedpowersourcelimitsandmustbe

installedwithappropriateinterconnectingcablinginaccordancewiththenationalelectriccode.

Statement15

CAUTION:

Thepower-controlbuttononthedevicedoesnotturnofftheelectricalcurrentsuppliedtothe

device.Thedevicealsomighthavemorethanoneconnectiontodcpower.Toremoveallelectrical

currentfromthedevice,ensurethatallconnectionstodcpoweraredisconnectedatthedcpower

inputterminals.

Statement16

CAUTION:

Toreducetheriskofelectricshockorenergyhazards:

•Thisequipmentmustbeinstalledbytrainedservicepersonnelinarestricted-accesslocation,as

denedbytheNECandthelatesteditionofIEC60950,TheStandardforSafetyofInformation

TechnologyEquipment.

•Connecttheequipmenttoareliablygroundedsafetyextralowvoltage(SELV)source.AnSELV

sourceisasecondarycircuitthatisdesignedsothatnormalandsinglefaultconditionsdonot

causethevoltagestoexceedasafelevel(60Vdirectcurrent).

•Thebranchcircuitovercurrentprotectionmustberatedinaccordancewithlocalbuildingcodes.

•Use16AmericanWireGauge(AWG)or1.3mm

2

copperconductoronly,notexceeding3meters

inlength.

•Torquethewiring-terminalscrewsto12inch-pounds(1.4newton-meters).

•Incorporateareadilyavailableapprovedandrateddisconnectdeviceintheeldwiring.

Statement17

CAUTION:

ThisproductcontainsaClass1Mlaser.Donotviewdirectlywithopticalinstruments.

Chapter1.Aboutthismanual7

Statement18

CAUTION:

Donotplaceanyobjectontopofrack-mounteddevices.

Statement19

CAUTION:

Hazardousmovingparts.Keepngersandotherbodypartsaway.

Statement20

CAUTION:

Thebatteryisalithiumionbattery.Toavoidpossibleexplosion,donotburnthebattery.Exchangeit

onlywiththeLenovo-approvedpart.Recycleordiscardthebatteryasinstructedbylocalregulations.

8ThinkServerTS130HardwareMaintenanceManual

Chapter2.Generalinformation

Thischapterprovidessomegeneralinformationaboutyourserver.

Featuresandspecications

Thefollowingtableprovidesinformationaboutthefeaturesandspecicationsoftheserver.Depending

ontheservermodel,somefeaturesmightnotbeavailable,orsomespecicationsmightnotapply.For

informationaboutyourspecicmodel,usetheSetupUtilityprogram.See“UsingtheSetupUtilityprogram”

onpage81

.

Table1.Featuresandspecications

Microprocessor(s):SupportuptotwoIntel

®

Xeon

®

dual-core,quad-core,orhex-coremicroprocessors

(internalcachesizevariesbymodeltype)

Forthespecictypeandspeedinformationaboutthe

microprocessor,usetheSetupUtilityprogram.See

“UsingtheSetupUtilityprogram”onpage81

.

Foralistofsupportedmicroprocessors,goto

http://www.lenovo.com/thinkserverandclickOptions

undertheProductstab.

Memory

•SupportsuptofourDDR3ECCUDIMMs(doubledata

rate3errorcorrectioncodeunbuffereddualinline

memorymodules)

•Types:1333MHz,DDR3registeredSDRAMDIMMs

Internaldrives

•SerialAdvancedTechnologyAttachment(SATA)hard

diskdrive

•SATAopticaldrive

Videosubsystem

•IntegratedgraphicsforaVideoGraphicsArray(VGA)

connectorandaDisplayPortconnector

Connectivity

•100/1000MbpsintegratedEthernetcontroller

Powersupply:Yourservercomeswithoneofthe

followingpowersupplies:

•280–wattauto-sensingpowersupply

•320–wattauto-sensingpowersupply

Expansion

•Twoopticaldrivebays

•Twoharddiskdrivebays

•TwoPCIcardslots

•OnePCIExpressx1cardslot

•OnePCIExpressx16cardslot

Systemmanagementfeatures

•Abilitytostorepower-onself-test(POST)hardware

testresults

•Automaticpower-onstartup

•IntelActiveManagementTechnology(AMT)

•IntelHyper-Threadingtechnology(somemodels)

•IntelRapidStorageTechnology(RST)

•PrebootExecutionEnvironment(PXE)

•SystemManagement(SM)UEFIandSMsoftware

•WakeonLAN

•WakeonRing(intheSetupUtilityprogram,thisfeature

iscalledSerialPortRingDetectforanexternalmodem)

Input/Output(I/O)features

•EightUniversalSerialBus(USB)connectors(twoon

thefrontpanelandsixontherearpanel)

•One9-pinserialport

•OneEthernetconnector

•OneDisplayPortconnector

•OneVGAmonitorconnector

•Threeaudioconnectorsontherearpanel(audioline-in

connector,audioline-outconnector,andmicrophone

connector)

Preinstalledoperatingsystem

Somemodelsarepreinstalledwithoneofthefollowing

operatingsystems:

•Microsoft

®

WindowsServer

®

2008R2Foundation

©CopyrightLenovo2011,2012

9

Table1.Featuresandspecications(continued)

•MicrosoftWindows

®

SmallBusinessServer(SBS)

Aurora

Operatingsystem(s),supported

•MicrosoftWindowsServer2008R2Foundation

•MicrosoftWindowsServer2008R2(ServicePack1)

•MicrosoftWindowsSmallBusinessServer(SBS)

Aurora

•MicrosoftWindowsSmallBusinessServer(SBS)7

•MicrosoftWindowsMultipointServer

Integratedfunctions:

•Ethernetcontrollers(Theservercomeswithtwo

integratedGigabitEthernetcontrollers,whichsupport

connectionto100Mbpsor1000Mbpsnetwork.)

•Oneserialport

•OneVideoGraphicsArray(VGA)monitorconnector

•SixUSBconnectors(twofrontandfourrear)

•OneRJ-45Ethernetconnectorsontherearpanel

•EightdiagnosticLEDs

Size:

•Width:174.8mm(6.88inches)

•Height:377.3mm(14.85inches)

•Depth:406.7mm(16.01inches)

Weight:Maximumconguration:11.2kg(24.7lbs)

Electricalinput

•Inputvoltage:

–Lowrange:

Minimum:90Vac

Maximum:137Vac

–Highrange:

Minimum:180Vac

Maximum:264Vac

Environment

•Airtemperature:

Operating:10°Cto35°C(50°Fto95°F)

Non-operating:-40°Cto60°C(14°Fto140°F)(with

package)

Non-operating:-10°Cto60°C(14°Fto140°F)

(withoutpackage)

•Humidity:

Operating:10%to80%(non-condensing)(10%

perhour)

Non-operating:10%to90%(non-condensing)

(10%perhour)

•Altitude:

Operating:-50to10000ft(-15.2to3048m)

Non-operating:-50to35000ft(-15.2to10668m)

Securityfeatures

•Computrace

•Enablingordisablingadevice

•EnablingordisablingUSBconnectorsindividually

•Harddiskdrivepassword

•Power-OnPassword(POP)andAdministrator

PasswordforUEFIaccess

•Startupsequencecontrol

•Startupwithoutkeyboardormouse

•Supportforanintegratedcablelock(Kensingtonlock)

•Supportforapadlock

•TrustedPlatformModule(TPM)

Softwareprograms

Lenovoprovidessoftwaretohelpgetyourserverupandrunning.

EasyStartup

TheThinkServerEasyStartupprogramsimpliestheprocessofconguringRAIDandinstallingsupported

MicrosoftWindowsandLinuxoperatingsystemsanddevicedriversonyourserver.TheEasyStartupprogram

10ThinkServerTS130HardwareMaintenanceManual

isprovidedwithyourserverontheThinkServerEasyStartupDVD.TheDVDisself-starting(bootable).The

userguidefortheEasyStartupprogramisontheDVDandcanbeaccesseddirectlyfromtheprogram

interface.Foradditionalinformation,see“UsingtheThinkServerEasyStartupprogram”onpage100.

Reliability,availability,andserviceability

Reliability,availability,andserviceability(hereafterreferredtoasRAS)arethreeimportantserverdesign

features.TheRASfeatureshelpyoutoensuretheintegrityofthedatastoredontheserver,theavailabilityof

theserverwhenyouneedit,andtheeasewithwhichyoucandiagnoseandcorrectproblems.

TheserverhasthefollowingRASfeatures:

•AdvancedCongurationandPowerInterface(ACPI)

•AdvancedDesktopManagementInterface(DMI)

•Automaticmemorydownsizingonerrordetection

•Automaticrestartonnon-maskableinterrupt(NMI)

•Availabilityofmicrocodelevel

•Built-in,menu-drivensetup,systemconguration,andRAIDconguration

•Built-inmonitoringforfan,temperature,andvoltage

•Coolingfanswithspeed-sensingcapability

•ECCDDR3SDRAMwithSerialPresenceDetect(SPD)

•Errorcodesandmessagestohelpyouidentifyproblems

•Generatingerrorlogsforthepower-onself-test(POST)failures

•Hot-swapSASharddiskdrives

•IntegratedEthernetcontrollers

•IntelligentPlatformManagementInterface(IPMI)2.0

•Power-onself-test(POST)

•Standbyvoltageforsystem-managementfeaturesandmonitoring

•System-errorlight-emittingdiode(LED)onthefrontpanel

•Vitalproductdata(VPD),includingtheserialnumberinformationandreplacementpartnumbers,storedin

thenonvolatilememoryforeasierremotemaintenance

Chapter2.Generalinformation11

12ThinkServerTS130HardwareMaintenanceManual

Chapter3.Diagnosticsandtroubleshooting

Thischapterprovidesinformationaboutbasictroubleshootinganddiagnosticmethodstohelpyousolve

problemsthatmightoccurintheserver.Ifyourserverproblemisnotdescribedhere,seeAppendixB“Help

andservice”onpage105

foradditionaltroubleshootingresources.

Thischapterprovidesinstructionsonthefollowingtopics:

•“Basictroubleshooting”onpage13

•“Troubleshootingtables”onpage14

Basictroubleshooting

Thefollowingtablesprovideinformationtohelpyoutroubleshootyourserverproblems.

Note:Ifyoucannotcorrecttheproblem,havetheserverserviced.Foralistofserviceandsupporttelephone

numbers,refertotheWarrantyandSupportInformationdocumentat:

http://www.lenovo.com/support/phone

Generalproblems

Thefollowingtabledescribesthegeneralproblemsandsuggestedactionstocorrectdetectedproblems.

SymptomAction

Theserverdoesnotstartwhen

youpressthepowerswitch.

Verifythat:

•Thepowercordiscorrectlyconnectedtotherearoftheserverandtoaworking

electricaloutlet.

•Ifyourserverhasasecondarypowerswitchontherearoftheserver,makesure

thatitisswitchedon.

•Thepowerindicatoronthefrontoftheserverison.

•Theservervoltagematchesthevoltageavailableattheelectricaloutletforyour

countryorregion.

Themonitorscreenisblank.

Verifythat:

•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe

appropriatemonitorconnectorontheserver.

•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking

electricaloutlet.

•Themonitoristurnedonandthebrightnessandcontrastcontrolsareset

correctly.

•Theservervoltagematchesthevoltageavailableattheelectricaloutletforyour

countryorregion.

•Ifyourserverhastwomonitorconnectors,besuretousetheconnectoron

thegraphicscard.

Theoperatingsystemdoesnot

start.

Verifythatthestartupsequenceincludesthedevicewheretheoperatingsystem

resides.Usually,theoperatingsystemisontheharddiskdrive.Formore

information,see“Selectingastartupdevice”onpage97

.

Theserverbeepsmultipletimes

beforetheoperatingsystem

starts.

Verifythatnokeysarestuck.

©CopyrightLenovo2011,2012

13

Troubleshootingtables

Usethetroubleshootingtablestondsolutionstoproblemsthathaveidentiablesymptoms.

Ifyouhavejustaddednewsoftwareoranewoptionaldeviceandtheserverisnotworking,dothefollowing

beforeusingthetroubleshootingtables:

1.Checkthesystem-errorLEDontheoperatorinformationpaneltoseeifitislit.

2.Removethesoftwareordevicethatyoujustadded.

3.Runthediagnosticteststodeterminewhethertheserverisrunningcorrectly.

4.Reinstallthenewsoftwareornewdevice.

Harddiskdrivebooterror

Aharddiskdrivebooterrorcanhavethefollowingcauses.

SymptomFRU/Action

Thestartupdriveisnotinthebootsequencein

conguration.

Checkthecongurationandensurethestartupdriveis

inthebootsequence.

Nooperatingsystemisinstalledonthebootdrive.Installanoperatingsystemonthebootdrive.

Thebootsectoronthestartupdriveiscorrupted.

Thedrivemustbeformatted.Dothefollowing:

1.Attempttobackupthedataonthefailingharddisk

drive.

2.Usingtheoperatingsystemprograms,formatthe

harddiskdrive.

Thedriveisdefective.

Replacetheharddiskdrive.

Powersupplyproblems

Ifyoususpectapowersupplyproblem,usethefollowingprocedures.

Check/VerifyFRU/Action

Checkthefollowingforproperinstallation.

•Powercord

•On/Offswitchconnector

•On/Offswitchpowersupplyconnector

•Systemboardpowersupplyconnectors

•Microprocessorconnection

Reseatconnectors.

Checkthepowercordforcontinuity.

Powercord

Checkthepower-onswitchforcontinuity.

Power-onswitch

Beepsymptoms

Beepsymptomsaretonesoraseriesoftonesseparatedbypauses(intervalswithoutsound)duringthePOST.

Thefollowingtabledescribesbeepsymptomsandprovidessuggestedactionstocorrectdetectedproblems.

14ThinkServerTS130HardwareMaintenanceManual

SymptomErrorFRU/Action

3shortbeepsand1longbeepMemorynotdetected

Performthefollowingactionsinorder:

1.Makesurethatthememory

module(s)areproperlyseatedin

theconnector(s).

2.Replacethememorymodule(s).

3.Replacethesystemboard.

2shortbeeps

CommonPOSTerror

Indicatesthatanerrorhasoccurred

duringthePOST.

POSTerrorcodes

Eachtimeyouturnonthesystem,itperformsaseriesofteststhatcheckstheoperationofthesystemand

options.Thisseriesoftestsiscalledthepower-onself-test,orPOST.

ThePOSTperformsthefollowingoperations:

•Checkssomebasicsystemboardoperations

•Checksthememoryoperation

•Checksthevideooperation

•Veriesthatthebootdriveisworking

IfthePOSTdetectsaproblem,anerrormessagewillbedisplayedonthescreen.Asingleproblemcan

causeseveralerrormessages.Whenyoucorrectthecauseofthersterrormessage,probablytheother

errormessageswillnotbedisplayedthenexttimeyouturnonthecomputer.

POSTerrorcodePOSTerrormessageDescription/Action

00CEMachineTypeorSerialNumberisINVALID

Thiserrormessageisdisplayedwhenthemachine

typeortheserialnumberisinvalid.

0210

Stuckkey

Thiserrormessageisdisplayedwhenakeyiskept

pressedforalongtime.

0211

Keyboardnotfound

Thiserrormessageisdisplayedwhenthereisno

keyboarddetected.

0135

Fanfailure

Thesystemmightbeoverheating.

PressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

Note:Iftheproblemiscausedbythe

microprocessorfan,pressingF10willnotsolve

theproblem.

0164MemorysizedecreasedThiserrormessageisdisplayedwhenthememory

sizehasdecreased.

PressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

Chapter3.Diagnosticsandtroubleshooting15

POSTerrorcodePOSTerrormessageDescription/Action

1762

Congurationchangehasoccurred

Thiserrormessageisdisplayedwhenaharddisk

driveoropticaldrivechangehasbeenmade.

PressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

1820

Morethanoneexternalngerprintreader

isattached.Poweroffandremoveallbut

thereaderthatyousetupwithinyourmain

operatingsystem.

Ifmorethanoneexternalngerprintreaderis

connectedtoacomputer,thiserrormessagewill

bedisplayedtoinformyoutoremoveallofthe

ngerprintkeyboardsexcepttheonecompatible

withthengerprintapplicationonyourcomputer.

1962

Nooperatingsystemfound.Pressanykey

torepeatbootsequence.

ThiserroroccursonlyafterthePOSTiscompleted.

Pressanykeytorepeatbootsequence.

0162

SetupdataintegritycheckfailurePressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

0167

Noprocessormicrocodeupdatefound

Thiserrormessageindicatesthatthereis

nomicrocodeupdateimageforthecurrent

microprocessor.

0175

Systemsecurity-SecuritydatacorruptedPressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

0176

Systemsecurity-Thesystemhasbeen

tamperedwith

Thiserrormessageisdisplayedwhenthe

computeristurnedonwiththecoveropenor

removed.

PressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

0189

Systemsecurity-Cannotreadthe

SecurityEEPROM

ThiserrormessageindicatesthattheSecurity

EEPROMmightbebrokenorhavebeenremoved.

PressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

0197

Systemsecurity-Unauthorizedsecurity

datachangedetected

PressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

0190

Systemsecurity-Invalidsecuritychange

requested

PressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

0199

Systemsecurity-Securitypasswordretry

countexceeded

PressF1toentertheSetupUtilityprogram.Then

pressF10tosavetheoperationandexittheSetup

Utilityprogram.

EasyStartupproblems

ThefollowingtabledescribestheEasyStartupproblemsandprovidessuggestedactionstocorrectdetected

problems.

16ThinkServerTS130HardwareMaintenanceManual

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