IBM 19K5716 User manual

1

IBM ISDN PC Card

User’s Guide

19K5716

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2 IBM ISDN PC Card:User’s Guide

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3

Note: Before using this information and the product it supports, read the information

under Appendix A, “Package contents” on page 219, Appendix E, “Help and

service information” on page 241, and Appendix F, “Product warranties and

notices” on page 245

.

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4 IBM ISDN PC Card:User’s Guide

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5

Third Edition (November 2002)

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6 IBM ISDN PC Card:User’s Guide

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IBM

IBM ISDN PC Card

User’s Guide

ISDNmst.fm Page i Wednesday, January 15, 2003 9:22 AM

ISDNmst.fm Page ii Wednesday, January 15, 2003 9:22 AM

IBM

IBM ISDN PC Card

User’s Guide

ISDNmst.fm Page i Wednesday, January 15, 2003 9:22 AM

Note: Before using this information and the product it supports, read the information

under Appendix A, “Package contents” on page 219, Appendix E, “Help and

service information” on page 241, and Appendix F, “Product warranties and

notices” on page 245

.

Third Edition (November 2002)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA

ADP Schedule Contract with IBM Corp.

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Safety

This ISDN PC Card is designed only for use in Personal Computers that have

installation instructions describing user installation of PC Cards in PCMCIA slots.

Electrical current from power and ISDN communication cables is hazardous. To

avoid shock hazards, connect and disconnect cables as shown below when

installing, moving, or opening the covers of this product or attached devices. The

power cord must be used with a properly grounded outlet.

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iv IBM ISDN PC Card:User’s Guide

To avoid shock hazards, do not connect or disconnect any cables or perform

installation, maintenance, or reconfiguration of this product during an electrical

storm.

To avoid shock hazards:

• The power cord must be connected to a properly wired and grounded

receptacle.

• Any equipment to which this product is to be attached must also be connected

to properly wired receptacles.

This is a high-performance ISDN adapter. Prolonged high-speed data transfers

will result in the ISDN adapter becoming noticeably warm. If you need to remove

the ISDN adapter immediately after prolonged operation and you are

uncomfortable with handling the ISDN adapter while it is warm, eject the ISDN

adapter from the PCMCIA slot and let it cool for about 15 seconds before

handling it.

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Declaration of CE Conformity

herewith declares that the product

complies with the following directives:

The following norms were consulted to assess conformity:

• CTR 3/1994.11.1.8

• EN 55022/9.98 Class B

EN 55024/9.98

• EN 60950/1992+A1+A2+A3+A4+A11

EN 41003/1993

The CE symbol confirms that this product conforms with the above mentioned norms and

regulations.

Berlin, 16.03.2000

Peter Faxel, Technical Director

The manufacturer AVM Gmb H

Address Alt-Moabit 95

D-10559 Berlin

Type ISDN-Controller

Product IBM International ISDN PC Card

• 1991/5/EC Radio equipment and telecommunications

terminal equipment

• 89/336/EEC EMC Directive: Electromagnetic

Compatibility

• 73/23/EEC Low Voltage Directive: Electrical equipment

designed for use within certain voltage

limits

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vi IBM ISDN PC Card:User’s Guide

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Contents

Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Declaration of CE Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

1. Welcome to the IBM International ISDN PC Card . . . . . . . . . . . . . . . . . . . . 1

2. How the IBM International ISDN PC Card installation software CD is

organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3. Before you install the IBM International ISDN PC Card . . . . . . . . . . . . . . . 5

4. Installing the device drivers in Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . 7

Determining the Windows 95 version in use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Removing any PCMCIA support software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Upgrading dial-up networking for Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installing the IBM International ISDN PC Card in Windows 95 service release 1 .

13

Installing the IBM International ISDN PC Card in Windows 95 service release 2.x

14

NDIS WAN CAPI driver installation in Windows 95 . . . . . . . . . . . . . . . . . . . . . . . 16

5. Installing the device drivers in Windows 98 . . . . . . . . . . . . . . . . . . . . . . . 19

Installing the Dial-Up Networking 1.4 Update for Windows 98 . . . . . . . . . . . . . . 19

Installing the IBM International ISDN PC Card in Windows 98 . . . . . . . . . . . . . . 22

NDIS WAN CAPI driver installation in Windows 98 . . . . . . . . . . . . . . . . . . . . . . . 24

6. Installing the device drivers in Windows Me . . . . . . . . . . . . . . . . . . . . . . . 27

Installing the IBM International ISDN PC Card in Windows Me . . . . . . . . . . . . . 27

NDIS WAN CAPI driver installation in Windows Me . . . . . . . . . . . . . . . . . . . . . . 29

7. Installing the device drivers in Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . 33

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Checking the PCMCIA support software for Windows NT 4.0 . . . . . . . . . . . . 34

Installing the IBM International ISDN PC Card in Windows NT 4.0 . . . . . . . . . . 35

Checking and installing Remote Access Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Installing remote access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Installing the NDIS WAN CAPI drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

8. Installing the device drivers in Windows 2000 . . . . . . . . . . . . . . . . . . . . . 45

Installing the device drivers in Windows 2000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

9. Installing the device drivers in Windows XP . . . . . . . . . . . . . . . . . . . . . . . 49

Installing the device drivers in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

10. Configuration and diagnostics of the IBM International ISDN PC Card 53

Changing the switch type in Windows 95, Windows 98, Windows Me, and

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viii IBM ISDN PC Card:User’s Guide

Windows NT 4.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Changing the switch type in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Changing the switch type in Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Configuring multiple subscriber numbers (MSNs) . . . . . . . . . . . . . . . . . . . . . . . . 59

Configuring MSNs in Windows 95, Windows 98, and Windows Me. . . . . . . 60

Windows NT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Running the diagnostics in Windows 95, Windows 98, Windows Me, and

Windows NT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

11. Implementations of the IBM International ISDN PC Card . . . . . . . . . . . . 67

Installing cFos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Prerequisites for the cFos installation and additional tips . . . . . . . . . . . . . . . . 68

Installing cFos in Windows 95, Windows 98, and Windows Me. . . . . . . . . . . 69

Windows NT 4.0 Workstation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Installing cFos in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Setting up Internet access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Internet access in Windows 95 and Windows 98 . . . . . . . . . . . . . . . . . . . . . . . . 86

Internet access in Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Internet access in Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Internet access in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Internet access in Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Using CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

CompuServe 3.0 and non-CAPI 2.0-compliant CompuServe dialers in

Windows 9x, Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

CAPI 2.0-compliant CompuServe 2000 in Windows 9x, Me without cFos

installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

CAPI 2.0-compliant CompuServe 2000 in Windows 9x, ME with cFos installed

106

Using AOL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

AOL 4.0 and other non-CAPI 2.0-compliant AOL access software. . . . . . . . . 118

CAPI 2.0-compliant AOL 5.0 and Higher without cFos Installed. . . . . . . . . . 118

CAPI 2.0-compliant AOL 5.0 and Higher with cFos Installed. . . . . . . . . . . . . 119

CAPI 2.0-compliant AOL 6.0 and higher for Windows 9x and Windows Me. . .

120

CAPI 2.0-compliant AOL 6.0 and Higher for Windows 2000 . . . . . . . . . . . . 120

Using Symantec's WinFax PRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

WinFax PRO 9.x. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

WinFax PRO 10.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

IBM DIALs client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Using ISDNWatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

CAPI Port Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Prerequisites for the CAPI Port installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Installing the CAPI Port Drivers in Windows 95. . . . . . . . . . . . . . . . . . . . . . . . . . 130

Installing the CAPI Port Drivers in Windows 98. . . . . . . . . . . . . . . . . . . . . . . 133

Installing the CAPI Port Drivers in Windows Me. . . . . . . . . . . . . . . . . . . . . . . . . 136

Installing the CAPI Port Drivers in Windows NT 4.0. . . . . . . . . . . . . . . . . . . . . . 139

Activating the CAPI Port Drivers in Windows NT 4.0 Workstation. . . . . . . 142

Adding CAPI Ports to an existing RAS installation . . . . . . . . . . . . . . . . . . . . 144

Installing the CAPI Port Drivers in Windows 2000. . . . . . . . . . . . . . . . . . . . . . . . 146

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Contents ix

Installing the CAPI Port Drivers in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . 149

Removing the CAPI Port Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

CAPI Port troubleshooting and frequently asked questions. . . . . . . . . . . . . . 155

Installing CardWizard 5.20 for Windows NT 4.0 trial version. . . . . . . . . . . . . . . 157

12. Using NDIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Using NDIS in Windows 95, Windows 98, and Windows Me . . . . . . . . . . . . . . . 161

Using NDIS in Windows NT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

13. ISDN CAPI Port Device Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Prerequisites for the CAPI port installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Version 02.02.01 for Windows 95 and 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Virtual modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Installing / removing the ISDN CAPI Port device driver. . . . . . . . . . . . . . . . 178

Modem settings using registry commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Connections to internet service providers (ISPs) . . . . . . . . . . . . . . . . . . . . . . . 180

Using MS Money 99 and MS Exchange/Outlook. . . . . . . . . . . . . . . . . . . . . . . 183

Data communications software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Data communications software and analog modems at the remote site. . . . 184

Using data communications software with an emulated COM port. . . . . . . 185

The modem "ISDN SoftCompression X.75/V.42bis": Using data compression

according to V.42bis for X.75 connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Remote access service (RAS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Legal notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Appendix A: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Description of the registry commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Version 01.02.00 for MS Windows NT and 2000 . . . . . . . . . . . . . . . . . . . . . . . . 192

Modem settings using registry commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Connections to internet service providers (ISPs) . . . . . . . . . . . . . . . . . . . . . . . 195

Setting modem registers for ISDN B-channel protocols and PPP. . . . . . . . . . 196

Faxing with MS Money 98/99 and MS Exchange/Outlook and other Fax

Group 3 applications (e.g. WinFax PRO 8.x/9.) . . . . . . . . . . . . . . . . . . . . . . . . 198

Data communications software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Remote access service (RAS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Legal notice and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Appendix A: Description of the registry commands. . . . . . . . . . . . . . . . . . . . . . . 202

14. Removing the IBM International ISDN PC Card. . . . . . . . . . . . . . . . . . . 207

Removing the IBM ISDN PC Card from Windows 95, Windows 98, and Windows

Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Removing the IBM ISDN PC Card from Windows NT. . . . . . . . . . . . . . . . . . . . . 210

Removing the ISDN PC Card from Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . 212

Removing the ISDN PC Card from Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . 213

15. The FRITZ! and EXTRAS folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

The Fritz! folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

The extras folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

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x IBM ISDN PC Card:User’s Guide

Appendix A. Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Appendix B. Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Appendix C. A brief ISDN glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Historical survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Appendix D. Troubleshooting and frequently asked questions . . . . . . . . . 231

Appendix E. Help and service information. . . . . . . . . . . . . . . . . . . . . . . . . . 241

Technical support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Type of support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Telephone technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Appendix F. Product warranties and notices . . . . . . . . . . . . . . . . . . . . . . . . 245

Warranty statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

The IBM warranty for machines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Warranty service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Before you call for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Calling for service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

IBM Statement of Limited Warranty Z125-4753-06 8/2000 . . . . . . . . . . . . . . . 248

Part 1 - General Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

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1. Welcome to the IBM International ISDN PC Card

Welcome to the IBM International ISDN PC Card. Thank you for choosing this

product.

The IBM International ISDN PC Card is a passive adapter in PCMCIA (credit-card

size) format. It was designed for ISDN basic-rate interfaces, and can be used with

one B channel at a rate of 64 kbit/s or, for multilink connections with two B

channels simultaneously (multilink connections) at 128 kbit/s.

The IBM International ISDN PC Card is fully CAPI 2.0-compliant.

The adapter can be installed and operated in Microsoft

®

Windows

®

95, Windows

98, Windows NT 4.0 Workstation, Windows 2000 Professional, Windows

Millenium Edition (Me), and Windows XP Home and Professional Edition.

For more information on how to install and use the adapter, please see the

corresponding sections in this manual. For further assistance, please refer to the

telephone numbers included in Appendix E, “Help and service information” on

page 241. If you need additional assistance, please contact your nearest IBM

dealer or, if possible, consult one of the following Internet sites:

Note: If the national language version of the IBM Personal Computing Web Site

is not available or not working, you can use the English language version

at http://www.pc.ibm.com/pc/support.

IBM Personal Computing Support Web

Site Language

URL

English http://www.ibm.com/pc/support

German http://www.ibm.com/pc/support/de

French http://www.ibm.com/pc/support/fr

Italian http://www.ibm.com/pc/support/it

Spanish http://www.ibm.com/pc/support/es

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2 IBM ISDN PC Card:User’s Guide

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