Ford F 350 Owner's manual

Category
Cars
Type
Owner's manual
Introduction 5
Instrument Cluster 14
Warning lights and chimes 14
Gauges 21
Message center 22
Entertainment Systems 60
AM/FM stereo 60
AM/FM stereo with CD 62
Auxiliary input jack 69
USB port 71
Satellite radio information 74
Navigation system 77
SYNC 77
Climate Controls 78
Manual heating and air conditioning 78
Dual electronic automatic temperature control 81
Rear window defroster 85
Lights 87
Headlamps 87
Turn signal control 91
Interior lamps 92
Bulb replacement 92
Driver Controls 98
Windshield wiper/washer control 98
Steering wheel adjustment 99
Power windows 103
Mirrors 105
Speed control 110
Upfitter controls 114
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Locks and Security 129
Keys 129
Locks 137
Anti-theft system 149
Seating and Safety Restraints 153
Seating 153
Rear seats 166
Safety restraints 168
Airbags 180
Child restraints 195
Tires, Wheels and Loading 216
Tire information 219
Tire inflation 221
Tire Pressure Monitoring System (TPMS) 237
Vehicle loading 244
Trailer towing 252
Trailer brake controller-integrated 256
Recreational towing 263
Driving 265
Starting 265
Brakes 271
Traction Control™ 274
AdvanceTrac 275
Hill descent control 281
Transmission operation 287
Reverse sensing system 296
Rear-view camera system 298
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Roadside Emergencies 319
Getting roadside assistance 319
Hazard flasher control 320
Fuel pump shut-off 321
Fuses and relays 321
Changing tires 331
Wheel lug nut torque 347
Jump starting 348
Wrecker towing 351
Customer Assistance 353
Reporting safety defects (U.S. only) 359
Reporting safety defects (Canada only) 360
Cleaning 361
Maintenance and Specifications 370
Engine compartment 371
Engine oil 375
Battery 377
Engine coolant 379
Engine coolant check 379
Fuel information 386
Air filter(s) 405
Part numbers 410
Maintenance product specifications and capacities 411
Engine data 415
Accessories 419
Ford Extended Service Plan 421
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Scheduled Maintenance 424
Normal scheduled maintenance and log 428
Index 442
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2012
Table of Contents
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CONGRATULATIONS
Congratulations on acquiring your new Ford. Please take the time to get
well acquainted with your vehicle by reading this handbook. The more
you know and understand about your vehicle, the greater the safety and
pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
In the United States: www.ford.com
In Canada: www.ford.ca
In Australia: www.ford.com.au
In Mexico: www.ford.com.mx
Additional owner information is given in separate publications.
This Owner’s Guide describes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on this Owner’s Guide when reselling the vehicle. It is
an integral part of the vehicle.
WARNING: Fuel pump shut-off: In the event of an accident
this feature will automatically cut off the fuel supply to the
engine. It can also be activated through sudden vibration (e.g. collision
when parking). To restart your vehicle, refer to Fuel pump shut-off in
the Roadside Emergencies chapter.
SAFETY AND ENVIRONMENT PROTECTION
Warning symbols in this guide
How can you reduce the risk of personal injury to yourself or others? In
this guide, answers to such questions are contained in comments
highlighted by the warning triangle symbol. These comments should be
read and observed.
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Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste, cleaning and
lubrication materials are significant
steps toward this aim. Information in this respect is highlighted in this
guide with the tree symbol.
CALIFORNIA PROPOSITION 65 WARNING
WARNING: Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Certain components of this vehicle such as airbag modules, safety belt
pretensioners, and button cell batteries may contain Perchlorate Material
Special handling may apply for service or vehicle end of life disposal.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
BREAKING-IN YOUR VEHICLE
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Drive your new vehicle at least 1,000 miles (1,600 km) before towing a
trailer. For more detailed information about towing a trailer, refer to
Trailer towing in the Tires, Wheels and Loading chapter.
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Do not add friction modifier compounds or special break-in oils since these
additives may prevent piston ring seating. See Engine oil in the
Maintenance and Specifications chapter for more information on oil usage.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to the Warranty
Guide that is provided to you along with your Owner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING: Please read the section Airbag Supplemental
Restraint System (SRS) in the Seating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
WARNING: Front seat mounted rear-facing child or infant seats
should NEVER be placed in front of an active passenger airbag.
Notice to owners of diesel-powered vehicles
Read the diesel supplement for information regarding correct operation
and maintenance of your Diesel-powered light truck.
Notice to owners of pickup trucks and utility type vehicles
WARNING: Utility vehicles have a significantly higher rollover
rate than other types of vehicles.
Before you drive your vehicle, please read this Owner’s Guide carefully.
Your vehicle is not a passenger car. As with other vehicles of this type,
failure to operate this vehicle correctly may result in loss of vehicle
control, vehicle rollover, personal injury or death.
Using your vehicle with a snowplow
For more information and guidelines for using your vehicle with a
snowplow, refer to the Driving chapter.
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Using your vehicle as an ambulance
If your light truck is equipped with the Ford Ambulance Preparation
Package, it may be utilized as an ambulance. Ford urges ambulance
manufacturers to follow the recommendations of the Ford Incomplete
Vehicle Manual, Ford Truck Body Builder’s Layout Book and the
Qualified Vehicle Modifiers (QVM) Guidelines as well as pertinent
supplements. For additional information, please contact the Truck Body
Builders Advisory Service at http://www.fleet.ford.com/truckbbas/ and
then by selecting “Contact Us” or by phone at 1–877–840–4338.
Use of your Ford light truck as an ambulance, without the Ford Ambulance
Preparation Package voids the Ford New Vehicle Limited Warranty and
may void the Emissions Warranties. In addition, ambulance usage without
the preparation package could cause high underbody temperatures,
overpressurized fuel and a risk of spraying fuel which could lead to fires.
If your vehicle is equipped with the Ford Ambulance Preparation
Package, it will be indicated on the Safety Compliance Certification
Label. The label is located on the driver’s side door pillar or on the rear
edge of the driver’s door. You can determine whether the ambulance
manufacturer followed Ford’s recommendations by directly contacting
that manufacturer. Ford Ambulance Preparation Package is only available
on certain Diesel engine equipped vehicles.
Using your vehicle as a stationary power source (PTO)
Refer to the Driving chapter for more information and guidelines for
operating a vehicle equipped with an aftermarket power take-off system.
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. For U.S. only (if equipped), if you choose to use the SYNC
Vehicle Health Report, you consent that certain diagnostic information
may also be accessed electronically by Ford Motor Company and Ford
authorized service facilities, and that the diagnostic information may be
used for any purpose. See your SYNC supplement for more information.
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Event Data Recording
This vehicle is equipped with an event data recorder (EDR). The
main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
How various systems in your vehicle were operating;
Whether or not the driver and passenger safety belts were
buckled/fastened;
How far (if at all) the driver was depressing the accelerator
and/or the brake pedal; and
How fast the vehicle was travelling; and
Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
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Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNC supplement for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC
supplement for more information.
Vehicle Modification Data Recording
Some aftermarket products may cause severe engine and/or transmission
damage; refer to the What is not covered section in The new vehicle
limited warranty for your vehicle chapter of your vehicle’s Warranty
Guide for more information. Some vehicles are equipped with
Powertrain Control Systems that can detect and store information about
vehicle modifications that, for example, increase horsepower and torque
output; this information cannot be erased and will stay in the system’s
memory even if the modification is removed. When a dealer or repair
facility works on your vehicle, it may be necessary for them to access the
information in the Powertrain Control System. This information will likely
identify if any unauthorized modifications have been made to the system,
which may be used to determine if the warranty has been violated and if
repairs will be covered by warranty.
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CELL PHONE USE
The use of mobile communications equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile communication equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe
operation of your vehicle.
We recommend against the use of any handheld device while driving
and that you comply with all applicable laws.
EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE
SPECIFIC INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the features and options that
are described in this Owner’s Guide. A market unique supplement may
be supplied that complements this book. By referring to the market
unique supplement, if provided, you can properly identify those features,
recommendations and specifications that are unique to your vehicle. This
Owner’s Guide is written primarily for the U.S. and Canadian Markets.
Features or equipment listed as standard may be different on units built
for Export. Refer to this Owner’s Guide for all other required
information and warnings.
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These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
See Owner’s Guide
Fasten Safety Belt Airbag - Front
Airbag - Side
Child Seat Lower
Anchor
Child Seat Tether
Anchor
Brake System
Anti-Lock Brake System Parking Brake System
Brake Fluid -
Non-Petroleum Based
Parking Aid System
Stability Control System Speed Control
Master Lighting Switch Hazard Warning Flasher
Fog Lamps-Front Fuse Compartment
Fuel Pump Reset Windshield Wash/Wipe
Windshield
Defrost/Demist
Rear Window
Defrost/Demist
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Vehicle Symbol Glossary
Power Windows
Front/Rear
Power Window Lockout
Child Safety Door
Lock/Unlock
Interior Luggage
Compartment Release
Panic Alarm Engine Oil
Engine Coolant
Engine Coolant
Temperature
Do Not Open When Hot Battery
Avoid Smoking, Flames,
or Sparks
Battery Acid
Explosive Gas Fan Warning
Power Steering Fluid
Maintain Correct Fluid
Level
MAX
MIN
Service Engine Soon Engine Air Filter
Passenger Compartment
Air Filter
Jack
Check Fuel Cap
Low Tire Pressure
Warning
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WARNING LIGHTS AND CHIMES
Base instrument cluster with standard measure shown; metric
similar
Optional instrument cluster with standard measure shown; metric
similar
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause expensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
km/h
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bulb works. If any light remains on after starting the vehicle, refer to the
respective system warning light for additional information.
Standard message center
Note: Some warning lights are
reconfigurable telltale (RTT)
indicator lights and will illuminate in
the message center. These lights
function the same as the other
warning lights.
Optional message center
Note: Some warning lights are
reconfigurable telltale (RTT)
indicator lights and will illuminate in
the message center. These lights
function the same as the other
warning lights. The first three
positions will only display one
warning telltale at a time; the last
three positions can cycle between
different warning telltales.
Service engine soon: The service
engine soon indicator
illuminates when the ignition is first
turned to the on position to check
the bulb and to indicate whether the vehicle is ready for
Inspection/Maintenance (I/M) testing. Normally, the service engine soon
indicator will stay on until the engine is cranked, then turn itself off if no
malfunctions are present. However, if after 15 seconds the service engine
soon indicator blinks eight times, it means that the vehicle is not ready
for I/M testing. See the Readiness for Inspection/Maintenance (I/M)
testing in the Maintenance and Specifications chapter.
Solid illumination after the engine is started indicates the on-board
diagnostics system (OBD-II) has detected a malfunction. Refer to
On-board diagnostics (OBD-II) in the Maintenance and Specifications
chapter. If the light is blinking, engine misfire is occurring which could
damage your catalytic converter. Drive in a moderate fashion (avoid
heavy acceleration and deceleration) and have your vehicle serviced
immediately by your authorized dealer.
Instrument Cluster
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WARNING: Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire.
Check fuel cap: Displays when the
fuel cap may not be properly
installed. Continued driving with
this light on may cause the Service
engine soon warning indicator to
come on. Refer to Fuel filler cap in
the Maintenance and Specifications chapter.
Low fuel (RTT): Displays when
the fuel level in the fuel tank is at
or near empty (refer to Fuel gauge
in this chapter).
Powertrain malfunction/Reduced
power/Electronic throttle
control (RTT): Displays when the
engine has defaulted to a
“limp-home” operation or when a transmission problem has been
detected and shifting may be restricted. If the light remains on, have the
system serviced immediately by your authorized dealer.
Brake system warning light: To
confirm the brake system warning
light is functional, it will
momentarily illuminate when the
ignition is turned to the on position
when the engine is not running, or in a position between on and start, or
by applying the parking brake when the ignition is turned to the on
position.
If the brake system warning light does not illuminate at this time, seek
service immediately from your authorized dealer. Illumination after
releasing the parking brake indicates low brake fluid level or a brake
system malfunction. The brake system should be inspected immediately
by your authorized dealer.
P!
BRAKE
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WARNING: Driving a vehicle with the brake system warning
light on is dangerous. A significant decrease in braking
performance may occur. It will take you longer to stop the vehicle.
Have the vehicle checked by your authorized dealer. Driving extended
distances with the parking brake engaged can cause brake failure and
the risk of personal injury.
Anti-lock brake system: If the
ABS light stays illuminated or
continues to flash, a malfunction has
been detected, have the system
serviced immediately by your
authorized dealer. Normal braking is still functional unless the brake
warning light also is illuminated.
Airbag readiness: If this light fails
to illuminate when the ignition is
turned to on, continues to flash or
remains on, have the system
serviced immediately by your
authorized dealer. A chime will sound if there is a malfunction in the
indicator light.
Safety belt: Reminds you to fasten
your safety belt. A Belt-Minder
chime will also sound to remind you
to fasten your safety belt. Refer to
the Seating and Safety Restraints
chapter to activate/deactivate the Belt-Minder chime feature.
Charging system: Illuminates when
the battery is not charging properly.
If it stays on while the engine is
running, there may be a malfunction
with the charging system. Contact your authorized dealer as soon as
possible. This indicates a problem with the electrical system or a related
component.
Engine oil pressure (RTT and
static warning light): Displays
when the oil pressure falls below the
normal range. Refer to Engine oil
in the Maintenance and Specifications chapter.
ABS
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Door ajar (RTT): Displays when
the ignition is in the on position and
any door is not completely closed.
Engine coolant temperature
(RTT): Illuminates when the engine
coolant temperature is high. Stop
the vehicle as soon as possible, switch off the engine and let cool. Refer
to Engine coolant in the Maintenance and Specifications chapter.
WARNING: Never remove the coolant reservoir cap while the
engine is running or hot.
Low tire pressure warning (if
equipped): Illuminates when your
tire pressure is low. If the light
remains on at start up or while
driving, the tire pressure should be
checked. Refer to Inflating your tires in the Tires, Wheels and
Loading chapter. When the ignition is first turned to on, the light will
illuminate for three seconds to ensure the bulb is working. If the light
does not turn on, have the system inspected by your authorized dealer.
For more information on this system, refer to Tire pressure monitoring
system (TPMS) in the Tires, Wheels and Loading chapter.
Hill descent (if equipped):
Displays when using the hill descent
mode. Refer to the Driving chapter
for transmission function and
operation.
Transmission Tow/Haul Feature
(if equipped): Displays when the
Tow/Haul feature has been
activated. Refer to the Driving
chapter for transmission function and operation. If the light flashes
steadily, have the system serviced immediately, damage to the
transmission could occur.
Instrument Cluster
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AdvanceTrac/Traction control
(if equipped): Displays when the
AdvanceTrac/Traction control is
active. If the light remains on, have
the system serviced immediately,
refer to the Driving chapter for more information.
AdvanceTrac/Traction control
off light (if equipped): Illuminates
when AdvanceTrac/Traction control
has been disabled by the driver.
Refer to the Driving chapter for
more information.
4X2 (RTT) (if equipped):
Displays momentarily when
two-wheel drive high is selected. If
the light fails to display when the
ignition is turned on, or remains on,
have the system serviced immediately by your authorized dealer.
Four wheel drive low (RTT and
static) (if equipped): Displays
when four-wheel drive low is
engaged. If the light fails to display
when the ignition is turned on, or remains on, have the system serviced
immediately by your authorized dealer.
Four wheel drive high (RTT and
static) (if equipped): Displays
when four-wheel drive high is
engaged. If the light fails to display
when the ignition is turned on, or remains on, have the system serviced
immediately by your authorized dealer.
Electronic locking differential
(RTT and static) (if equipped):
Displays when using the electronic
locking differential.
OFF
4x2
4x4
LOW
4x4
HIGH
Instrument Cluster
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Speed control (if equipped): The
speed control system indicator light
changes color to indicate what mode
the system is in:
On (amber light): Illuminates
when the speed control system is turned on. Turns off when the speed
control system is engaged or turned off.
Engaged (green light): Illuminates when the speed control system is
engaged. Turns off when the speed control system is disengaged.
Turn signal: Illuminates when the
left or right turn signal or the
hazard lights are turned on. If the
indicators stay on or flash faster, check for a burned out bulb.
High beams: Illuminates when the
high-beam headlamps are turned on.
Diesel warning lights: If your vehicle is equipped with a diesel engine,
it has some unique warning lights; refer to Instrument Cluster in your
diesel supplement for detailed information on their function.
Glow plug pre-heat
Waterinfuel
Diesel exhaust fluid
Key-in-ignition warning chime: Sounds when the key is left in the
ignition in the off or accessory position and the driver’s door is opened.
Headlamps on warning chime: Sounds when the headlamps or parking
lamps are on, the ignition is off (the key is not in the ignition) and the
driver’s door is opened.
Instrument Cluster
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Ford F 350 Owner's manual

Category
Cars
Type
Owner's manual

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