RAM ProMaster City Cargo Van Owner's manual

promaster city

OWNER’S MANUAL

2016

2016 promaster city

Fourth Edition

Printed in U.S.A.

STICK WITH THE SPECIALISTS

®

Ram is a registered trademark of FCA US LLC.

16VM-126-AD

VEHICLES SOLD IN CANADA

With respect to any Vehicles Sold in Canada, the name FCA

US LLC shall be deemed to be deleted and the name FCA

Canada Inc. used in substitution therefore.

DRIVING AND ALCOHOL

Drunken driving is one of the most frequent causes of

accidents.

Your driving ability can be seriously impaired with blood

alcohol levels far below the legal minimum. If you are

drinking, don’t drive. Ride with a designated non-

drinking driver, call a cab, a friend, or use public trans-

portation.

WARNING!

Driving after drinking can lead to an accident.

Your perceptions are less sharp, your reflexes are

slower, and your judgment is impaired when you

have been drinking. Never drink and then drive.

This manual illustrates and describes the operation of

features and equipment that are either standard or op-

tional on this vehicle. This manual may also include a

description of features and equipment that are no longer

available or were not ordered on this vehicle. Please

disregard any features and equipment described in this

manual that are not on this vehicle.

FCA US LLC reserves the right to make changes in design

and specifications, and/or make additions to or improve-

ments to its products without imposing any obligation

upon itself to install them on products previously manu-

factured.

TABLE OF CONTENTS

SECTION PAGE

1

INTRODUCTION . ..............................................................3

2

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE ..................................9

3

UNDERSTANDING THE FEATURES OF YOUR VEHICLE ..................................93

4

UNDERSTANDING YOUR INSTRUMENT PANEL ......................................147

5

STARTINGANDOPERATING ....................................................221

6

WHATTODOINEMERGENCIES..................................................311

7

MAINTAININGYOURVEHICLE...................................................349

8

MAINTENANCE SCHEDULES ....................................................403

9

IF YOU NEED CONSUMER ASSISTANCE ............................................409

10

INDEX .....................................................................421

1

2

3

4

5

6

7

8

9

10

INTRODUCTION

CONTENTS

䡵 INTRODUCTION ........................4

䡵 HOW TO USE THIS MANUAL ..............4

䡵 WARNINGS AND CAUTIONS ..............6

䡵 VAN CONVERSIONS/CAMPERS ............6

䡵 VEHICLE IDENTIFICATION NUMBER ........6

䡵 VEHICLE MODIFICATIONS/ALTERATIONS ....7

1

INTRODUCTION

Congratulations on selecting your new FCA US LLC

vehicle. Be assured that it represents precision workman-

ship, distinctive styling, and high quality - all essentials

that are traditional to our vehicles.

This Owner’s Manual has been prepared with the assis-

tance of service and engineering specialists to acquaint

you with the operation and maintenance of your vehicle.

It is supplemented by Warranty Information, and various

customer-oriented documents. Please take the time to

read these publications carefully. Following the instruc-

tions and recommendations in this manual will help

assure safe and enjoyable operation of your vehicle.

NOTE: After reviewing the owner information, it

should be stored in the vehicle for convenient referenc-

ing and remain with the vehicle when sold.

When it comes to service, remember that your authorized

dealer knows your vehicle best, has factory-trained tech-

nicians and genuine MOPAR® parts, and cares about

your satisfaction.

HOW TO USE THIS MANUAL

Consult the Table of Contents to determine which section

contains the information you desire.

Since the specification of your vehicle depends on the

items of equipment ordered, certain descriptions and

illustrations may differ from your vehicle’s equipment.

The detailed index at the back of this Owner’s Manual

contains a complete listing of all subjects.

Consult the following table for a description of the

symbols that may be used on your vehicle or throughout

this Owner’s Manual:

4 INTRODUCTION

1

INTRODUCTION 5

WARNINGS AND CAUTIONS

This Owner’s Manual contains WARNINGS against

operating procedures that could result in a collision,

bodily injury and/or death. It also contains CAUTIONS

against procedures that could result in damage to your

vehicle. If you do not read this entire Owner’s Manual,

you may miss important information. Observe all Warn-

ings and Cautions.

VAN CONVERSIONS/CAMPERS

The New Vehicle Limited Warranty does not apply to

body modifications or special equipment installed by van

conversion/camper manufacturers/body builders. Refer

to the Warranty Information book, Section 2.1.C. Such

equipment includes video monitors, VCRs, heaters,

stoves, refrigerators, etc. For warranty coverage and

service on these items, contact the applicable manufac-

turer.

Operating instructions for the special equipment in-

stalled by the conversion/camper manufacturer should

also be supplied with your vehicle. If these instructions

are missing, please contact your authorized dealer for

assistance in obtaining replacement documents from the

applicable manufacturer.

For information on the Body Builders Guide refer to:

www.rambodybuilder.com. This website contains di-

mensional and technical specifications for your vehicle. It

is intended for Second Stage Manufacturer’s technical

support. For service issues, contact your authorized

dealer.

VEHICLE IDENTIFICATION NUMBER

The Vehicle Identification Number (VIN) is found on the

left front corner of the instrument panel, visible through

the windshield. This number also appears on the vehicle

6 INTRODUCTION

frame and underbody as well as the Automobile Infor-

mation Disclosure Label affixed to a window on your

vehicle, the vehicle registration and title.

NOTE: It is illegal to remove or alter the VIN.

VEHICLE MODIFICATIONS/ALTERATIONS

WARNING!

Any modifications or alterations to this vehicle could

seriously affect its roadworthiness and safety and

may lead to a collision resulting in serious injury or

death.

Vehicle Identification Number

1

INTRODUCTION 7

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

CONTENTS

䡵 A WORD ABOUT YOUR KEYS .............12

▫ Ignition Key Removal ...................12

▫ Locking Doors With A Key ...............14

▫ Key-In-Ignition Reminder ................14

䡵 SENTRY KEY ..........................14

▫ Replacement Keys .....................15

▫ General Information ....................16

䡵

VEHICLE SECURITY ALARM — IF EQUIPPED . . .16

▫ Rearming Of The System .................16

▫ To Arm The System .....................17

▫ To Disarm The System...................17

▫ Security System Manual Override ...........17

䡵 REMOTE KEYLESS ENTRY (RKE) ............17

▫ To Unlock The Doors....................18

▫ To Lock The Doors .....................19

▫ Programming Additional RKE Key Fobs ......19

▫ RKE Key Fob Battery Replacement ..........19

▫ General Information ....................20

䡵 DOOR LOCKS .........................20

▫ Locking The Doors From The Outside .......21

2

▫ Unlock The Doors From The Outside ........22

▫ Unlocking The Rear Cargo Area From Inside

The Vehicle ..........................22

▫ Sliding Side Doors......................22

▫ Child Lock System — If Equipped ..........23

▫ Auto Unlock Doors ....................24

䡵 WINDOWS ...........................25

▫ Power Windows — If Equipped ...........25

▫ Wind Buffeting .......................27

䡵 SLIDING SIDE DOOR ....................28

▫ Opening And Closing From Outside The

Vehicle ..............................28

▫ Opening And Closing From The Inside .......29

▫ Child Lock System .....................29

▫ Key Emergency Lock (KEL) Device ..........29

䡵 DOUBLE REAR SWING DOORS .............30

▫ Opening/Closing The First Swing Door From

The Outside ..........................31

▫ Emergency Opening Of The First Swing Door

From The Inside .......................31

▫ Opening The Second Swing Door ...........31

䡵 OCCUPANT RESTRAINT SYSTEMS ..........31

▫ Important Safety Precautions ..............31

▫ Seat Belt Systems ......................33

▫ Supplemental Restraint System (SRS) ........46

▫ Child Restraints .......................60

▫ Transporting Pets ......................85

䡵 ENGINE BREAK-IN RECOMMENDATIONS ....86

10 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

䡵 SAFETY TIPS ..........................86

▫ Transporting Passengers..................86

▫ Exhaust Gas .........................87

▫ Safety Checks You Should Make Inside The

Vehicle .............................88

▫ Periodic Safety Checks You Should Make Outside

The Vehicle ..........................90

2

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11

A WORD ABOUT YOUR KEYS

The RKE Key Fob contains the Remote Keyless Entry

(RKE) Key Fob with an integrated key. To use the

mechanical key, simply push the mechanical key release

button.

To order duplicate keys, please contact the authorized

studio that sold you your new vehicle: it has the keys

code numbers for your vehicle locks. These numbers can

be used to order duplicate keys.

Ignition Key Removal

1. Place the gear selector in PARK.

2. Rotate the key to the STOP/OFF/LOCK position.

3. Remove the key from the ignition switch lock cylinder.

RKE Key Fob with the Key Blade Released

12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING!

• Before exiting a vehicle, always shift the transmis-

sion into PARK, apply the parking brake, and

remove the RKE Key Fob from the vehicle. When

leaving the vehicle, always lock your vehicle. In

case you switch off the vehicle and the transmis-

sion is not in PARK position, a warning message

will appear on the cluster which suggests you to

shift the transmission into PARK position and,

then, you can remove the key within 15 seconds. If

15 seconds expire, you have to rotate the key from

OFF/LOCK position to ON/RUN position and

come back to OFF/LOCK position in order to

remove the key.

• Never leave children alone in a vehicle, or with

access to an unlocked vehicle. Allowing children to

be in a vehicle unattended is dangerous for a

(Continued)

Ignition Switch Positions

1 — STOP (OFF/LOCK)

2 — MAR (ACC/ON/RUN)

3 — AVV (START)

2

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 13

WARNING! (Continued)

number of reasons. A child or others could be

seriously or fatally injured. Children should be

warned not to touch the parking brake, brake pedal

or the gear selector.

• Do not leave the RKE Key Fob in or near the

vehicle, or in a location accessible to children. A

child could operate power windows, other controls,

or move the vehicle.

• Do not leave children or animals inside parked

vehicles in hot weather. Interior heat build-up may

cause serious injury or death.

CAUTION!

An unlocked vehicle is an invitation. Always remove

the RKE Key from the ignition and lock all the doors

when leaving the vehicle unattended.

Locking Doors With A Key

You can insert the key with either side up. To lock the

door, turn the key to the right. To unlock the door, turn

the key to the left. Refer to “Body Lubrication” in

“Maintaining Your Vehicle” for maintenance procedures.

Key-In-Ignition Reminder

Opening the driver’s door when the key is in the ignition

and the ignition switch position is OFF/LOCK sounds a

signal to remove the key.

SENTRY KEY

The Sentry Key Immobilizer System prevents unauthor-

ized vehicle operation by disabling the engine. The

system does not need to be armed or activated. Operation

is automatic, regardless of whether the vehicle is locked

or unlocked.

14 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

The system uses ignition keys which have an embedded

electronic chip (transponder) to prevent unauthorized

vehicle operation. Therefore, only keys that are pro-

grammed to the vehicle can be used to start and operate

the vehicle.

NOTE: A key which has not been programmed is also

considered an invalid key, even if it is cut to fit the

ignition switch lock cylinder for that vehicle.

If the Vehicle Security Light is on after the key is turned

to the ON/RUN position, it indicates that there is a

problem with the electronics.

CAUTION!

• Always remove the Sentry Key from the vehicle

and lock all doors when leaving the vehicle unat-

tended.

(Continued)

CAUTION! (Continued)

• The Sentry Key Immobilizer system is not compat-

ible with some aftermarket remote starting sys-

tems. Use of these systems may result in vehicle

starting problems and loss of security protection.

All of the keys provided with your new vehicle have

been programmed to the vehicle electronics.

Replacement Keys

NOTE: Only keys that have been programmed to the

vehicle electronics can be used to start the vehicle. Once

a Sentry Key has been programmed to a vehicle, it cannot

be programmed to any other vehicle. When having the

Sentry Key Immobilizer System serviced, bring all ve-

hicle keys with you to an authorized dealer.

2

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15

The VIN is required for authorized dealer replacement of

keys. Duplication of keys may be performed at an

authorized dealer.

General Information

The following regulatory statement applies to all radio

frequency (RF) devices equipped in this vehicle:

This device complies with Part 15 of the FCC Rules and

with Industry Canada license-exempt RSS standard(s).

Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received,

including interference that may cause undesired op-

eration.

NOTE: Changes or modifications not expressly approved

by the party responsible for compliance could void the

user’s authority to operate the equipment.

VEHICLE SECURITY ALARM — IF EQUIPPED

The Vehicle Security Alarm monitors the vehicle doors

and ignition for unauthorized operation. When the Ve-

hicle Security Alarm is activated, interior switches for

door locks are disabled. The system provides both au-

dible and visible signals. Every intrusion attempt causes

three continuous alarm cycles. Every alarm cycle lasts for

30 seconds. For 26 seconds, the horn will sound, and the

turn signal lights will flash. For four seconds, it will

pause. After a maximum of 10 alarm cycles, only the turn

signal lights will flash until the next alarm activation.

Rearming Of The System

If the system has not been disabled, the Vehicle Security

Alarm will rearm itself after processing all the alarm

cycles related to the intrusion attempt. If the condition

which initiated the alarm is still present, the system will

ignore that condition and monitor the remaining doors

and ignition.

16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

To Arm The System

The Vehicle Security Alarm will set when you use the

RKE Key Fob to lock the doors. If a door or the hood is

not properly shut, the alarm system will exclude the

related door from protection.

To Disarm The System

Use the RKE Key Fob to unlock the door and disarm the

system.

To exit the alarming mode, push the RKE Key Fob

UNLOCK button and open the door.

The Vehicle Security Alarm is designed to protect your

vehicle. However, you can create conditions where the

system will give you a false alarm. If one of the previ-

ously described arming sequences has occurred, the

Vehicle Security Alarm will arm regardless of whether

you are in the vehicle or not. If you remain in the vehicle

and open a door, the alarm will sound. If this occurs,

disarm the Vehicle Security Alarm.

Security System Manual Override

The Vehicle Security Alarm will not arm if you lock the

doors using the manual door lock plunger.

REMOTE KEYLESS ENTRY (RKE)

This system allows you to lock or unlock the doors from

distances up to approximately 66 ft (20 m) using a

handheld RKE Key Fob. The RKE Key Fob does not need

to be pointed at the vehicle to activate the system.

2

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17

NOTE: The line of transmission must not be blocked with

metal objects.

To Unlock The Doors

CARGO Vehicle

Push and release the UNLOCK button on RKE Key Fob

to unlock the front two doors. Push and release the

CARGO UNLOCK button on RKE Key Fob to unlock the

cargo area (side lateral sliding doors and rear doors). The

turn signal lights will flash to acknowledge the unlock

signal.

Passenger Vehicle

Push and release the UNLOCK button on RKE Key Fob

to unlock all doors. Push and release the CARGO UN-

LOCK button on RKE Key Fob to unlock the cargo doors.

The turn signal lights will flash to acknowledge the

unlock signal.

RKE Key Fob

1 – Mechanical Key Release Button

2 – Driver Passenger Unlock Button

3 – Lock Button

4 – Cargo Lock/Unlock Button

18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

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