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MPG x570 Gaming Plus Motherboard

MSI MPG x570 Gaming Plus Motherboard User manual

  • Hello! I've reviewed the troubleshooting guide for the MSI MPG x570 Gaming Plus motherboard related to M.2 drive detection issues. The document details tests with both a Samsung 970 Evo and a WD Black SN750 drive, and the issues encountered when attempting to use the M2_1 slot. I'm ready to answer your questions about this document and the troubleshooting steps.
  • Which M.2 slots were tested?
    Which M.2 drives were used?
    What problem was encountered?
    Where is the M.2 recognized?
MSI MPG x570 Gaming Plus
M.2 Trouble-Shooting
Rob Ramsey
12 Feb 2021
Context
•System was built in April 2020 with only the Samsung
Evo 970 M.2 drive installed (in M2_2 slot)
•System has been fully functional, running Windows 10
Pro, for 10 months
•Today (12 Feb 2021) I purchased and installed a new
WD Black SN750 M.2 in the M2_1 slot
•The BIOS does not detect the WD M.2 in the M2_1 slot
•Testing revealed that neither M.2 is detected by the
BIOS in the M2_1 slot
•The Windows 10 OS does not see the WD drive
installed in the M2_1 slot after boot
Samsung 970 Evo M.2 in M2_1
WD Black SN750 M.2 in M2_2
M2_1
M2_2
Samsung
WD
BIOS sees WD in M2_2 but does
not see Samsung in M2_1
Samsung 970 Evo M.2 in M2_2
WD Black SN750 M.2 in M2_1
M2_1
M2_2
Samsung WD
BIOS sees Samsung in M2_2
but does not see WD in M2_1
Note that the WD M.2 isn’t shown
in Device Manager
Conclusion
•System sees both Samsung & WD M.2 drives in
M2_2
•System does not see either M.2 drive in M2_1
•Either the M2_1 slot is bad, or a configuration
setting needs to be changed
•MSI –Please advise on next trouble-shooting steps
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