GCC Printers 21 Series User manual

Category
Laser/LED printers
Type
User manual

This manual is also suitable for

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Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
How to Use this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
1. Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Check Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Prepare Printer Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Locate Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Remove Tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Install the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Load the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Connect Printer Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Attach the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Install Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Install Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Install Additional Paper Feeders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Install the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-26
Install the Upper Output Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-29
Install the Envelope Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-33
Install Additional Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-35
Verify Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-40
Additional Installation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-41
Configuring Startup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-41
Memory Configuration (Elite 21 DN and SE) . . . . . . . . . . . . . . . . . . . . . .1-41
Hard Disk Configuration (Elite 21 SE) . . . . . . . . . . . . . . . . . . . . . . . . . . .1-42
2. Using the Elite 21 with a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Creating a Desktop Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Via EtherTalk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Via LPR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14
Printing from a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-18
Setting Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-18
The Print Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-23
Additional Macintosh Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-28
The NIManage Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-28
Online Driver Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-29
Printing Binary Data (USB or LPR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-30
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3. Using the Elite 21 with Windows 95/98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Windows 98 USB Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Using Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Using the Add Printer Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Printing from Windows 95/98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Setting Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
The Print Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
Setting Defaults using Driver Properties . . . . . . . . . . . . . . . . . . . . . . . . . .3-19
Additional Windows 95/98 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-24
Printing Binary Data (USB/LPR Connection) . . . . . . . . . . . . . . . . . . . . . .3-24
4. Using the Elite 21 with Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Printing from Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8
Setting Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8
The Print Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
Setting Defaults using Driver Properties . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Additional Windows 2000 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22
Printing Binary Data (USB/LPR Connection) . . . . . . . . . . . . . . . . . . . . . .4-22
5. Using the Elite 21 with Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Printing from Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8
Setting Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8
The Print Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10
Setting Defaults using Driver Properties . . . . . . . . . . . . . . . . . . . . . . . . . .5-15
6. The Elite 21 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1
The LCD Display Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
The Elite 21 Menu System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Main Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
Held Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
Input/Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
Resets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-10
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7. Networking the Elite 21 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1
Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Via the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Via DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
Macintosh Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
Windows 95/98 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5
Windows 2000 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-12
Windows NT 4.0 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-14
Novell NetWare 2.x/3.x Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-17
Novell NetWare 4.x Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-19
Unix Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-27
Setting IP Parameters using Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-34
8. Using WebAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Accessing WebAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Using WebAdmin to Control Printer Functions . . . . . . . . . . . . . . . . . . . . . . . . .8-5
9. Using the Printing Features of the Elite 21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1
Printing Double-Sided (Duplex) Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2
Sending Jobs and Setting Fuser Temperature using Paper Type . . . . . . . . . . .9-4
Using the Multi-Purpose Feeder (Tray 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-7
Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-10
Sending Jobs to the Rear (Face Up) Output . . . . . . . . . . . . . . . . . . . . . . . . . .9-12
Printing Held Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-13
Selecting Transmit Once Collation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-15
Offsetting Printed Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-17
10. Maintenance and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-1
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-2
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-2
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-3
Replacing the Backup Transfer Roller (BTR) . . . . . . . . . . . . . . . . . . . . . . . . .10-6
Replacing the Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-10
Error/Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-13
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-16
Paper Feed Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-16
Paper Path Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-18
Paper Exit Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-21
Duplex Unit Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-23
Upper Bin Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-26
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-28
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Appendices:
Appendix A: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
Appendix B: Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1
Appendix C: Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1
Appendix D: Radio and TV Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-1
Appendix E: PCL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-1
Appendix F: Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .F-1
Appendix G: Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .G-1
Appendix H: Ordering Accessories and Consumables . . . . . . . . . . . . . . . . . . .H-1
Appendix I: Contacting GCC Worldwide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .I-1
Appendix J: Warranties and Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .J-1
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Introduction
Thank you for your purchase of a GCC Technologies Elite 21 Laser Printer. You
now have a high-quality, versatile solution to all of your printing needs. The
purpose of this manual is to show you how to set up and use your new printer.
Configurations
The Elite 21 printer is available in three configurations, as described below:
Elite 21 N A high-resolution, networkable 1200 dpi laser printer with USB,
Parallel and Ethernet ports. Comes with 16MB of RAM.
Elite 21 DN All the features of the Elite 21 N, plus the optional Duplex Unit
and 32MB of standard RAM.
Elite 21 SE All the features of the Elite 21 DN, plus a 4GB hard drive for
font storage and 64MB of standard RAM.
Features and Benefits
The Elite 21 printer is GCC’s most feature-packed to date, offering these
features and more:
- Fast 80MHz PowerPC processor.
- 16MB of RAM minimum, upgradable to 256MB using standard SIMMs.
- 136 standard PS Level 3 compatible resident fonts.
- 550-sheet universal paper tray capacity, enough to hold an entire ream.
- External paper level indicators.
- Motorized paper lifts in each universal tray.
- Double-sided printing capabilities (optional on Elite 21 N).
- Transmit Once collation mode. Multiple copies generated at printer.
- Hold and print last job from front panel.
- Optional motorized envelope feeder.
- Optional upper output bin.
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Using this Manual
This manual is presented as an Adobe Acrobat portable document format (.pdf)
file. If you are reading this page, you have successfully installed Acrobat or
Acrobat Reader on your computer and opened this document.
The Acrobat Screen
The Acrobat screen is divided into two parts, with bookmarks on the left and
pages on the right. The bookmarks act as a Table of Contents for the manual.
Clicking on any bookmark will bring you to that portion of the manual. If a
bookmark has a triangle or plus sign to its left, this indicates that there are sub-
topics located under that bookmark. Click the triangle or plus sign to view the
sub-topics, click again to hide them.
Depending on the size of your computer’s screen, you may need to magnify the
page. You can choose the magnification you want by clicking on the
magnification box in the status bar at the bottom center of the screen.
Fit Page shows the entire height of the page.
Fit Width shows the entire width of the page. You won’t be able to see some of the top
or bottom of the page.
Fit Visible is similar to Fit Width, but shows the width of the page between margins.
You can also choose percentage views from the list, or choose Other to create
a specific percentage view. You can also use the magnifying glass button in the
tool bar to drag over an area of the page you want to enlarge.
When you change the magnification it remains at that setting for all pages until
you change it again.
Moving Through Pages
You can move forward and backward through the sections of the Elite 21
User’s Manual by dragging the vertical scroll bar. When you do this, a window
will appear showing which page you are selecting.
If you click in the background area of the vertical scroll bar, you’ll move one
page at a time. If the magnification you’ve chosen shows less than a full page,
you’ll see the top part of each page followed by the bottom part.
vii
You can also use the tool bar buttons to move from page to page.
The GCC manual also contains hyperlinks, marked by the use of Blue text
within the manual. Click on any of these links to go to that location.
Finding Text
To find specific information in the manual, use the Find command within
Acrobat. This command takes the place of a traditional index. To use Find,
follows these steps:
• Click on the Find button in the tool bar, or go to the Edit menu and select Find.
• The Find dialog box will appear. Enter the word(s) you want to find.
• Click OK. The program takes you to the next place the word appears.
• If you don’t find the information you’re looking for, press Command-G (Macintosh) or
Control-G (Windows) to Find Again. This will bring you to the next place the word appears.
1-1
1. Hardware Setup
This chapter of the user’s manual covers setting up the Elite 21 printer. This
information is also available in the printed Elite 21 Installation Guide which
shipped with your printer.
Installation Checklist
For proper installation, please complete each section in order:
Step 1 Check Package Contents
Step 2 Prepare Printer Location
Step 3 Locate Printer Parts
Step 4 Remove Tape
Step 5 Install the Toner Cartridge
Step 6 Load the Paper Tray
Step 7 Connect Printer Cables
Step 8 Attach Power Cord
Step 9 Install Printing Software
Step 10 Install Accessories
Step 11 Verify Printer Setup
Elite 21 Laser Printer
1-2
Step 1. Check Package Contents
Note:
No printer cables are included with the printer. For information on ordering cables, contact GCC
Direct Sales at 800 422-7777 (North America only, outside of North America refer to the back
cover) or visit our web site at:
http://www.gccprinters.com
550-sheet Universal Paper Cassette
Power CordToner Cartridge
Customer Kit:
Elite 21 Series CD-ROM
Elite 21 Installation Guide
Elite 21 Installation Poster
Elite 21 Users Manual
(On CD-ROM)
1-3
Step 2. Prepare Printer Location
Place the printer on a flat, level surface in a well-ventilated area away from
direct sunlight or areas where the air temperature and humidity can vary widely.
Do not obstruct the fan vent on the right side of the printer.
7.87 (200mm)
23.62 (600mm)
Minimum Recommended Clearances:
23.62 (600mm)
11.81 (300mm)
Top View
19.68 (500mm)
(with all options
installed)
23.62 (600mm)
23.62 (600mm)
Side View
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Step 3. Locate Printer Parts
Front View
Rear View
Control Panel
Front Cover
Multipurpose Feeder
(Tray 1)
Tray Extension
Power Switch
550-sheet Universal
Cassette (Tray 2)
Paper Output Tray Paper Exit Slot
Rear Cover
Connectivity Ports
(see next page for
details)
Power Cord
Receptacle
Top Cover
Ventilation Slots
1-5
Connectivity ports
With the printers
all ports active feature,
all the interfaces are
simultaneously active.
This means you can
connect more than one
interface at a time. You
dont have to select a
port; this feature works
automatically.
Ethernet 10/100BaseT
Bi-directional Parallel
Universal Serial Bus (USB)
RS-232 Serial
1-6
Step 4. Remove Tape
1. Remove packaging tape from the front and
rear covers of the printer.
1-7
Step 5. Install the Toner Cartridge
1. Press down on the release button at the
top of the printer to open the front cover.
2. Remove the two orange plastic spacers
inserted in the printer by pulling them out of
the printer as shown.
Note:
The toner cartridge contains a microfine plastic powder that is fused to the paper during
the printing process. If toner spills onto your skin or clothing during installation, wipe off with a
dry cloth and rinse with cold water. Hot water can fuse the toner and cause staining.
1-8
3. Unwrap the toner cartridge and remove the
protective sheet of paper from under the
front flap of the cartridge. Shake the
cartridge from side to side several times as
shown to distribute the toner.
4. Place the toner cartridge on a flat surface
and hold the cartridge securely with one
hand. Grasp and pull the sealing tape
straight out from the side of the cartridge,
as shown. Pulling the tape out at an angle
may cause it to break.
Do not shake the cartridge or subject it to
shocks once the tape is removed, as this
may result in toner leakage.
5. Position the toner cartridge as shown.
Match up the tabs on the left and right of
the cartridge with the channels within the
printer. Gently slide the cartridge into the
printer as far as it will go.
1-9
6. Close the front cover. Press on the center
part of the front cover until the cover locks
securely.
1-10
Smaller sizes can be fed through the Multipurpose feeder (Tray 1). The
standard paper tray will also handle up to 100 transparency or label sheets in
Letter or A4 size.
The standard paper tray holds up to 550 sheets of 20 lb. copier-type paper. It
can handle the following sizes of paper:
Letter Legal 13”•A4 A5
Executive Legal 14”•B5
Step 6. Load the Paper Tray
1. Place the paper tray on a desk or other
flat surface.
2. Squeeze the rear length guide tab as
shown and slide the tab all the way to
the back of the paper tray.
1-11
3. For sizes larger than Letter/A4, press
down on the grey square at the bottom of
the tray. This will release the rear section
of the tray and the section can be adjusted
outward to extend the trays length.
The rear section of the tray adjusts to
three different positions. Choose the
position that most closely matches the
paper size being loaded.
4. Squeeze the right side paper guide as
shown. Lift the guide slightly and slide it all
the way to the side of the tray.
5. Place the paper in the center of the paper
tray, being sure not to overfill the tray. The
paper should be placed in the tray with the
side to be printed on facing
down.
1-12
6. Squeeze the right side paper guide as
shown. Lift the guide slightly and slide it
towards the paper stack until it touches the
paper. Do not set the guide too tightly
against the paper stack, as this could
cause paper feed jams.
7. Squeeze the paper length guide at the
rear of the tray as shown. Lift the guide
slightly and slide it towards the paper stack
until the guide matches up with the
indentation in the bottom of the paper tray
which corresponds with the paper size
being used.
8. Grasp the paper tray with both hands at
the left and right, as shown.
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GCC Printers 21 Series User manual

Category
Laser/LED printers
Type
User manual
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