Honeywell HEGS5000 User manual

HEGS5000/HEGS5001

Joystick Controller

PTZ, MUX, and VCR Control

User Guide

900.0800 – June 2006 - Rev 1.01

Rev. 1.01 ii 900.0800

19-Jun-06

ISSUE DATE REVISIONS

900.0394

1.0 February 2006 Initial Release

900.0800

1.0 June 2006 Correct power supply part # and voltage

1.01 June 2006 Correct RS232 wiring

FCC COMPLIANCE STATEMENT

INFORMATION TO THE USER: This equipment has been tested and found to comply

with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These

limits are designed to provide reasonable protection against harmful interference when

the equipment is operated in a commercial environment. This equipment generates,

uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to cause

harmful interference in which case the user will be required to correct the interference at

his own expense.

CAUTION: Changes or modifications not expressly approved by the party responsible

for compliance could void the user’s authority to operate the equipment.

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la Classe A est conforme à la norme NMB-003 du Canada.

USERS OF THE PRODUCT ARE RESPONSIBLE FOR CHECKING AND

COMPLYING WITH ALL FEDERAL, STATE, AND LOCAL LAWS AND

STATUTES CONCERNING THE MONITORING AND RECORDING OF

VIDEO AND AUDIO SIGNALS. HONEYWELL VIDEO SYSTEMS SHALL

NOT BE HELD RESPONSIBLE FOR THE USE OF THIS PRODUCT IN

VIOLATION OF CURRENT LAWS AND STATUTES.

Rev. 1.01 iii 900.0800

19-Jun-06

IMPORTANT SAFEGUARDS

1. READ INSTRUCTIONS – All safety and operating instructions should be read before the unit is

operated.

2. RETAIN INSTRUCTIONS – The safety and operating instructions should be retained for future

reference.

3. HEED WARNINGS – All warnings on the unit and in the operating instructions should be adhered

to.

4. FOLLOW INSTRUCTIONS – All operating and use instructions should be followed.

5. CLEANING – Unplug the unit from the outlet before cleaning. Do not use liquid cleaners or

aerosol cleaners. Use a damp cloth for cleaning.

6. ATTACHMENTS – Do not use attachments not recommended by the product manufacturer as

they may result in the risk of fire, electric shock, or injury to persons.

7. WATER AND MOISTURE – Do not use this unit near water or in an unprotected outdoor

installation, or any area which is classified as a wet location.

8. ACCESSORIES - Do not place this product on an unstable cart, stand, tripod,

bracket, or table. The product may fall, causing serious injury to a child or adult and

serious damage to the equipment. Use only with a cart, stand, tripod, bracket, or

table recommended by the manufacturer, or sold with the product. Any mounting of

the product should follow the manufacturer’s instructions and should use a mounting

accessory recommended by the manufacturer. Wall or shelf mounting should follow the

manufacturer’s instructions and should use a mounting kit approved by the manufacturer.

9. A product and cart combination should be moved with care. Quick stops, excessive force, and

uneven surfaces may cause the product and cart combination to overturn.

10. VENTILATION - Slots and openings in the cabinet and the back or bottom are provided for

ventilation and to ensure reliable operation of the equipment and to protect it from overheating.

These openings must not be blocked or covered. The openings should never be blocked by

placing the product on a bed, sofa, rug, or other similar surface. Equipment should never be

placed near or over a radiator or heat register. This product should not be placed in a built-in

installation, such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s

instructions have been adhered to.

11. POWER SOURCES – This product should be operated only from the type of power source

indicated on the marking label. If you are not sure of the type of power supplied to your home,

consult your product dealer or local power company. For products designed to operate from

battery power or other sources, refer to the operating instructions.

12. GROUNDING OR POLARIZATION – The power supply supplied with this unit may be equipped

with a polarized alternating-current line plug (a plug having one blade wider than the other). This

plug will fit into the power outlet only one way. This is a safety feature. If you are unable to insert

the plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact your

electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug.

13. OVERLOADING – Do not overload outlets and extension cords as this can result in a risk of fire or

electric shock.

Rev. 1.01 iv 900.0800

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Rev. 1.01 v 900.0800

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IMPORTANT SAFEGUARDS

14. POWER-CORD PROTECTION – Power supply cords should be routed so that they are not likely

to be walked on or pinched by items placed upon or against them, paying particular attention to

cords and plugs, convenience receptacles, and the point where they exit from the monitor.

15. OBJECT AND LIQUID ENTRY – Never push objects of any kind into this unit through openings as

they may touch dangerous voltage points or short-out parts that could result in a fire or electric

shock. Never spill liquid of any kind on the unit.

16. SERVICING – Do not attempt to service this unit yourself as opening or removing covers may

expose you to dangerous voltage or other hazards. Refer all servicing to qualified service

personnel.

17. DAMAGE REQUIRING SERVICE – Unplug the unit from the outlet and refer servicing to qualified

service personnel under the following conditions:

a. When the power-supply cord or plug is damaged.

b. If liquid has been spilled, or objects have fallen into the unit.

c. If the unit has been exposed to rain or water.

d. If the unit does not operate normally by following the operating instructions. Adjust only those

controls that are covered by the operating instructions as an improper adjustment of other

controls may result in damage and will often require extensive work by a qualified technician to

restore the unit to its normal operation.

e. If the unit has been dropped or the enclosure has been damaged.

f. When the unit exhibits a distinct change in performance - this indicates a need for service.

18. REPLACEMENT PARTS – When replacement parts are required, be sure the service technician

has used replacement parts specified by the manufacturer or have the same characteristics as the

original part. Unauthorized substitutions may result in fire, electric shock or other hazards.

19. SAFETY CHECK – Upon completion of any service or repairs to this unit, ask the service

technician to perform safety checks to determine that the unit is in proper operating condition.

20. LIGHTNING AND POWER LINE SURGES – For added protection of this unit during a lightning

storm, or when it is left unattended and unused for long periods of time, unplug it from the wall

outlet and disconnect the cable system. This will prevent damage to the unit due to lightning and

power-line surges.

21. HEAT – The product should be situated away from heat sources such as radiators, heat registers,

stoves, or other products (including amplifiers) that produce heat.

22. INSTALLATION – Do not install the unit in an extremely hot or humid location, or in a place

subject to dust or mechanical vibration. The unit is not designed to be waterproof. Exposure to

rain or water may damage the unit.

23. WALL OR CEILING MOUNTING – The product should be mounted to a wall or ceiling only as

recommended by the manufacturer

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol within an equilateral triangle is intended to

alert the user to the presence of uninsulated "dangerous voltage" within the product's

enclosure that may be of sufficient magnitude to constitute a risk of electric shock to

persons.

The exclamation point within an equilateral triangle is intended to alert the user to the

presence of important operating and maintenance (servicing) instruction in the literature

accompanying the product.

CAUTION

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

WARNING

WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO

NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

WARNING: DO NOT INSERT ANY METALLIC OBJECT THROUGH

VENTILATION GRILLS THIS PRODUCT TO RAIN OR MOISTURE.

WARNING: THIS UNIT MUST BE OPERATED WITH A PROPERLY

GROUNDED 3-PIN CONNECTION.

NON-OBSERVANCE OF THIS STANDARD PRACTICE MAY RESULT IN A

STATIC ELECTRICITY BUILD-UP THAT MAY RESULT IN AN ELECTRIC

SHOCK WHEN EXTERNAL CONNECTIONS ARE TOUCHED.

Rev. 1.01 vi 900.0800

19-Jun-06

Rev. 1.01 vii 900.0800

19-Jun-06

TABLE OF CONTENTS

SECTION 1: INTRODUCTON ................................................................................................................... 1

1.1

PRODUCT DESCRIPTION ............................................................................................................ 1

1.2

FEATURES.................................................................................................................................... 1

1.3

ADDITIONAL INFORMATION........................................................................................................ 1

SECTION 2: INSTALLATION AND EQUIPMENT SETUP......................................................................... 3

2.1

CONNECTIONS............................................................................................................................ 3

2.2

INSTALLATION DIAGRAMS.......................................................................................................... 4

2.3

EQUIPMENT SETUP..................................................................................................................... 7

2.3.1

KD6/HD6 Setup ............................................................................................................... 7

2.3.2

Multiplexer Setup............................................................................................................. 7

2.3.3

VCR Setup ....................................................................................................................... 7

SECTION 3: MODES OF OPERATION..................................................................................................... 9

3.1

MODES OF OPERATION.............................................................................................................. 9

3.2

MODE CONFIGURATION............................................................................................................. 9

3.3

POWER-UP ................................................................................................................................. 10

3.3.1

Default Password........................................................................................................... 11

3.3.2

Default User Defined Settings........................................................................................ 11

3.3.3

LCD Display ................................................................................................................... 11

3.3.4

Log Out .......................................................................................................................... 12

SECTION 4: SYSTEM SETUP................................................................................................................. 13

4.1

SETTING UP THE CONTROLLER .............................................................................................. 13

4.2

NAVIGATING THE MENUS......................................................................................................... 13

4.3

MENUS ....................................................................................................................................... 14

SECTION 5: STANDALONE MODE HEGS5000..................................................................................... 19

5.1

OPERATION................................................................................................................................19

5.1.1

Camera (KD6/HD6) Selection........................................................................................ 20

5.1.2

Manual Control .............................................................................................................. 20

5.2

KD6/HD6 DOME MENUS ........................................................................................................... 22

5.2.1

Dome Setup Menu......................................................................................................... 23

5.2.2

Program PreShot ........................................................................................................... 25

5.2.3

Recall PreShot ............................................................................................................... 28

5.2.4

List Programmed PreShots ........................................................................................... 29

5.2.5

Programming a VectorScan .......................................................................................... 30

5.2.6

Run VectorScan............................................................................................................. 31

5.2.7

List VectorScans ............................................................................................................ 32

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TABLE OF CONTENTS, CONTINUED

5.2.8

List VectorScan Contents .............................................................................................. 32

5.2.9

Program a Tour.............................................................................................................. 33

5.2.10

Run a Tour ..................................................................................................................... 33

5.2.11

Delete a Tour ................................................................................................................. 34

5.2.12

Programming Sector IDs ............................................................................................... 34

5.2.13

Programming/Editing/Deleting Privacy Zones .............................................................. 36

5.2.13.1

Programming/Editing/Deleting Privacy Zones, Sony Camera ....................... 36

5.2.13.2

Programming/Editing/Deleting Privacy Zones, Hitachi Camera..................... 39

5.2.13.3

Changing the Privacy Zone Password............................................................ 41

5.2.14

Nightshot Mode ............................................................................................................. 42

SECTION 6: MUX MODE OPERATION HEGS5001 ............................................................................... 43

6.1

INTRODUCTION ......................................................................................................................... 43

6.2

SPOT MONITOR OPERATION ................................................................................................... 44

6.2.1

Absolute Mode............................................................................................................... 45

6.2.2

Relative Mode ................................................................................................................ 45

6.3

MULTIPLEXER CONTROL.......................................................................................................... 46

6.4

VCR CONTROL........................................................................................................................... 47

SECTION 7: DOWNLOADING NEW FIRMWARE TO THE HEGS5000.................................................. 49

7.1

INTRODUCTION ......................................................................................................................... 49

7.2

CONNECTING THE HEGS5000/HEGS5001 TO YOUR PC ....................................................... 49

SECTION 8: TROUBLESHOOTING AND MAINTENANCE.................................................................... 55

8.1

TROUBLESHOOTING................................................................................................................. 55

8.2

DIAGNOSTICS............................................................................................................................ 55

8.2.1

Joystick Test Modes...................................................................................................... 55

8.3

SERVICING THE CONTROLLER ................................................................................................ 56

8.4

PREVENTIVE MAINTENANCE.................................................................................................... 56

SECTION 9: SPECIFICATIONS.............................................................................................................. 57

LIST OF FIGURES

Figure 1: Installing Honeywell Multiplexer, VCR, and Domes ....................................................................... 4

Figure 2: Connection Diagram 1.................................................................................................................... 5

Figure 3: Connection Diagram 2.................................................................................................................... 6

Figure 4. LCD ................................................................................................................................................. 11

Figure 5. HEGS5000 English Text Overlay.................................................................................................... 19

LIST OF FIGURES, CONTINUED

Figure 6. HEGS5000 Icon Overlay................................................................................................................. 19

Figure 7. MUX Mode English Text Version .................................................................................................... 43

Figure 8. MUX Mode Icon Version................................................................................................................. 43

Figure 9: Ultrak Code Server Window ........................................................................................................... 50

Figure 10: CommPort Properties Window..................................................................................................... 50

Figure 11: Enabling the CommPort ............................................................................................................... 51

Figure 12: Invalid Port Error........................................................................................................................... 51

Figure 13. Transmit Hex File .......................................................................................................................... 51

Figure 14: Send Hex File Window ................................................................................................................. 52

Figure 15: Selecting the Hex File to Send ..................................................................................................... 52

Figure 16: Sending Hex File Status Window ................................................................................................. 53

Figure 17. Transfer Complete ........................................................................................................................ 53

LIST OF TABLES

Table 1. Manual Control................................................................................................................................. 20

Table 2. DOME MENU (

1. ___

3. ___

) Key – Access/Exit Dome Menus................................................................... 22

Rev. 1.01 ix 900.0800

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Rev. 1.01 x 900.0800

19-Jun-06

Notes:

SECTION 1:

INTRODUCTON

1.1 PRODUCT DESCRIPTION

The HEGS5000 is a controller designed to provide simple operation of the Honeywell

KD6/HD6 series domes, VCRs, and multiplexers: 16 multiplexers, 16 VCRs and 256

domes can be controlled via the HEGS5000’s two serial ports. All functions of the

individual units are supported remotely and intelligently.

1.2 FEATURES

The HEGS5000 controller includes the following features:

• Integrated control of Domes, VCRs, and Multiplexers.

• Control of up to 256 Honeywell KD6/HD6 domes

• Remote control of up to 16 Honeywell KR4XXXXX Series VCRs.

• Remote control of up to 16 Honeywell AXCD or AXMD series, HXCT or HXMT

series, KX16XXCX series, KQ7300CX, KX04XXCX and KX09XXCX multiplexers.

• LCD Display

• Separate logins for Operators and Master Users (supervisors)

1.3 ADDITIONAL INFORMATION

CAUTION: Users of this product are responsible for

checking and complying with all federal, state, and local

laws and statutes concerning the monitoring and

recording of video and audio signals. Honeywell shall

not be held responsible for the use of this product in

violation of current laws and statutes.

Rev. 1.01 1 900.0800

19-Jun-06

Rev. 1.01 2 900.0800

19-Jun-06

Notes:

SECTION 2:

INSTALLATION AND EQUIPMENT SETUP

2.1 CONNECTIONS

A terminal block is provided for connection between the HEGS5000 controller and

peripheral equipment. A coiled cable is provided for connection between the

HEGS5000 and the terminal block. Plug one end of the coiled cable into the connector

on the back of the HEGS5000 and the other end into the jack on the terminal block.

Description

Power Supply Connect the power supply, part number 849193-0089,

provided with the unit.

COM1 (RS485 output port) Used for controlling Honeywell KD6/HD6 series domes.

COM2 (RS232 serial port) Used for controlling Honeywell multiplexers and VCRs.

+12VDC

GND

RS-232 (TX) - COM2

RS-232 (RX) - COM2

RS-485 (D+) - COM1

RS-485 (D-) - COM1

Refer to Section 2.2 for installation diagrams for connection to Multiplexers, VCRs, etc.

Rev. 1.01 3 900.0800

19-Jun-06

2.2 INSTALLATION DIAGRAMS

Input

Cam 16

Cam 1

Output

Spot Spot

Monitor

Main

Monitor

Main

RS-485

PSU

12 VDC

2A

RS-232

HEGS5000 System Controller

VCR

KX1610CN Multiplexe

r

2 - RX (data in)

5 - Ground

2 - RX (data in)

5 - Ground

RS-232

+12VDC

GND

RS-232 (TX)RS-232 (RX)

RS-485 (D+)

RS-485 (D-)

1

2

3

4

5

6

7

8

9

GND

RX (Data In)

DB9-Female

DB9-Male

+12VDC

GND

RS-232 (RX) RS-232 (TX)

RS-485 (D+)

RS-485 (D-)

Part #849193-0089

+-

GND

R232 TXS

Figure 1: Installing Honeywell Multiplexer, VCR, and Domes

Rev. 1.01 4 900.0800

19-Jun-06

2.2 INSTALLATION DIAGRAMS, CONTINUED

+12VDC

GND

RS-232 (TX)

RS-232 (RX)

RS-485 (D+)

RS-485 (D-)

KD6 / KD6Z

Dome -32

KD6 / KD6Z

Dome - 1

5

1

9

6

9

1

5

DB-9 Female

rear view of connector

DB-9 Male

rear view of connector

DB-9 Male

rear view of connector

DB-9 Female

rear view of connector

Multiplexer 1

VCR 1

Multiplexer 2

VCR 2

Figure 2: Connection Diagram 1

Rev. 1.01 5 900.0800

19-Jun-06

2.2 INSTALLATION DIAGRAMS, CONTINUED

+12VDC+12VDC

GNDGND

RS-232 (TX)RS-232 (TX) RS-232 (RX)RS-232 (RX)

RS-232 VCR cable connections

RS-232 MUX cable connections

RS-485 (D+)RS-485 (D+)

RS-485 (D-)RS-485 (D-)

1

5

6

9

6

RS-232

to VCR

RS-232

to MUX

To HEGS5000

DB-9 Female

rear view of connector

DB-9 Male

rear view of connector

5

1

Figure 3: Connection Diagram 2

Rev. 1.01 6 900.0800

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Rev. 1.01 7 900.0800

19-Jun-06

2.3 EQUIPMENT SETUP

2.3.1 KD6/HD6 Setup

The KD6/HD6 Dome must be set to Honeywell Diamond protocol. The address of the

KD6/HD6 dome must be set to match the address set for that camera number in the

HEGS5000. That is, the KD6/HD6 camera defined as camera 1 in the HEGS5000 system

setup must be physically addressed 001 using the rotary switches on the KD6/HD6

receiver board.

Refer to the KD6 or HD6 Series User Manual for switch settings and detailed operation.

2.3.2 Multiplexer Setup

The multiplexer should be set up as follows:

Communication: RS232

Baud: 1200

The address of the multiplexer with cameras 1-16 must be set at 1, cameras 17 –32 set

at 2. See the multiplexer user manual for more details.

2.3.3 VCR Setup

The VCR address is set to NONE as the default. To function properly, VCR 1 must be

set to address 1 and VCR 2 to address 2. See the VCR user manual for more details.

Rev. 1.01 8 900.0800

19-Jun-06

Notes:

SECTION 3:

MODES OF OPERATION

3.1 MODES OF OPERATION

There are two modes of operation when using the HEGS5000 as a standalone controller:

1. HEGS5000 = Standalone = PTZ control (KD6/HD6 and KDZ series) only. Note:

KDZ series domes have been discontinued.

2. HEGS5001 = MUX Mode = MUX/VCR control capability and PTZ control

There is a third mode of operation that is only for use with the HSX3208L Matrix Video

Switcher.

3. HEGS5002 = System = HSX3208L Switcher. Refer to the HSX3208L Switcher User

Manual for setup and operation of the HEGS5000 in System mode.

The default configuration is Standalone mode (PTZ control only). To change the

configuration, refer to Section 3.2

3.2 MODE CONFIGURATION

To configure the HEGS5000 mode of operation, perform the following steps.

1. Power-up the HEGS5000. The following messages are displayed on the LCD

display.

519685-1980 A

Booting in 5s

Boot Mngr MMDDYY

2. Before the unit counts down to 0, press 1. The LCD displays:

** Standalone **

< Run Bank >

Note: The current configuration is displayed with ** on both sides as shown above.

Rev. 1.01 9 900.0800

19-Jun-06

3.2 MODE CONFIGURATION, CONTINUED

3. Press  or  keys to scroll through the available options.

• Standalone (control KD6/HD6 PTZs only)

• Mux Mode (control multiplexers, VCRs, and KD6/HD6 PTZs)

• System Mode (must be used with HSX3208L switcher)

• Stdalone/Mux Fw. (upload new firmware to the HEGS5000). Refer to Section 7

for uploading the latest firmware.

• System Firmware (upload new firmware to the HEGS5000 system controller).

Refer to the HSX3208L User Manual to upload the latest firmware.

4. When the desired option is displayed, press Enter ( ). The controller continues

booting for the selected mode.

3.3 POWER-UP

The power-up process is the same for both the MUX mode and the Standalone mode of

operation. When power is applied to the HEGS5000, the LCD displays the following

messages:

Rev. 1.01 10 900.0800

19-Jun-06

After 5 seconds, the current application starts. The selected mode (HEGS5000 or

HEGS5001) is displayed.

519685-1980 A

Booting in 5s

Boot Mngr MMDDYY

(counts down to 0)

Note: if the configuration has been changed by the user, this screen displays,

“Loaded Saved Configuration”

Then the login screen in displayed.

Two levels of login are available: Master and Operator.

519686-1980 A

System login

Password: _ _ _ _

HEGS5000 MMDDYY

519686-1980 A

HEGS5001 MMDDYY

Enter the four-digit password to logon. Refer to paragraph 3.3.1 for default passwords.

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