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3635
Safety and use ..................
We recommend that you read this chapter carefully before using
your phone. The manufacturer disclaims any liability for damage,
whichmayresultasaconsequenceofimproperuseorusecontrary
totheinstructionscontainedherein.
• TRAFFIC SAFETY:
Giventhatstudiesshowthatusingamobilephonewhiledrivinga
vehicleconstitutesarealrisk,evenwhenthehands-freekitisused
(carkit,headset...),driversarerequestedtorefrainfromusingtheir
mobilewhenthevehicleisnotparked.
Whendriving,donotuseyourphoneandheadphonetolistento
music or to the radio. Using a headphone can be dangerous and
forbiddeninsomeareas.
Whenswitchedon,yourphoneemitselectromagneticwavesthat
can interfere with the vehicle’s electronic systems such as ABS
anti-lockbrakesorairbags.Toensurethatthereisnoproblem:
-donotplace your phone ontop of the dashboardorwithin an
airbagdeploymentarea,
-check with your car dealer or the car manufacturer to make
sure that the dashboard is adequately shielded from mobile
phoneRFenergy.
• CONDITIONS OF USE:
Youareadvisedtoswitchoffthetelephonefromtimetotimeto
optimiseitsperformance.
Switchthephoneoffbeforeboardinganaircraft.
Switchthephoneoffwhenyouareinhealthcarefacilities,except
indesignatedareas.Aswithmanyothertypesofequipmentnowin
regularuse,mobiletelephonescaninterferewithotherelectricalor
electronicdevices,orequipmentusingradiofrequency.
Switchthephoneoffwhenyouareneargas orflammableliquids.
Strictly obey all signs and instructions posted in a fuel depot,
petrol station, or chemical plant, or in any potentially explosive
atmosphere.
Whenthephoneisswitchedon,itshouldbekeptat least15cm
from any medical device such as a pacemaker, a hearing aid or
insulinpump,etc.Inparticularwhenusingthephone,youshould
holditagainsttheearontheoppositesidetothedevice,ifany.
My phone turns off by itself
• Check whether your phone is locked when not in use, and make
sureyoudon't accidentallyturn off your phone when locking it by
pressingthepowerkey.
• Checkthebatterychargelevel
• Ifitstilldoesnotwork,pleaseuse UserDataFormat
(1)
toreset
thephoneorMobileUpgradetoupgradesoftware
My phone cannot charge properly
• Makesurethatyourbatteryisnotcompletelydischarged;ifthe
battery poweris empty foralong time, it maytakearound
20minutestodisplaythebatterychargerindicatoronthescreen.
• Make sure charging is carried out under normal conditions
(0°Cto+40°C)
• Whenabroad,checkthatthevoltageinputiscompatible
My phone cannot connect to a network or “No service”
is displayed
• Tryconnectinginanotherlocation
• Verifythenetworkcoveragewithyouroperator
• CheckwithyouroperatorthatyourSIMcardisvalid
• Tryselectingtheavailablenetwork(s)manually
• Tryconnectingatalatertimeifthenetworkisoverloaded
This warranty shall not apply to defects to your phone and/or
accessorydueto(withoutanylimitation):
1)Non-compliancewiththe instructions for use or installation, or
withtechnicalandsafetystandardsapplicableinthegeographical
areawhereyourphoneisused,
2)Connectiontoanyequipmentnotsuppliedornotrecommended
byTCLCommunicationLtd.,
3)Modificationorrepairperformedbyindividualsnotauthorisedby
TCLCommunicationLtd.oritsaffiliatesoryourvendor,
4)Modification, adjustment or alteration of software or hardware
performedbyindividualsnotauthorizedbyTCLCommunication
Ltd.,
5)Inclementweather,lightning,fire,humidity,infiltrationofliquids
orfoods,chemicalproducts,downloadoffiles,crash,highvoltage,
corrosion,oxidation…
Warranty .............................
Yourphoneiswarrantedagainstanydefectormalfunctioningwhich
mayoccurinconditionsofnormaluseduringthewarrantyperiod
oftwelve (12) months
(1)
from the date of purchase as shown on
youroriginalinvoice.
Batteries
(2)
and accessories sold with your phone are also
warranted against any defect which may occur during the first
six (6) months
(1)
from the date of purchase as shown on your
originalinvoice.
In case of any defect of your phone which prevents you from
normalusethereof,youmustimmediatelyinformyourvendorand
presentyourphonewithyourproofofpurchase.
If the defect is confirmed, your phone or part thereof will be
either replaced or repaired, as appropriate. Repaired phone and
accessories are entitled to a one (1) month warranty for the
same defect. Repair or replacement may be carried out using
reconditionedcomponentsofferingequivalentfunctionality.
This warranty covers the cost of parts and labor but excludes
anyothercosts.
To avoid hearing impairment, pick up the call before holding your
phoneto your ear. Also move the handsetaway from your ear while
usingthe"hands-free"modebecausetheamplifiedvolumemightcause
hearingdamage.
Donotletchildrenusethephoneand/or play with the telephone
andaccessorieswithoutsupervision.
Donotattempttodisassembleyourphone.Ifyoudisassembleyour
phonethewarrantywillnotapply.Alsodisassemblingthephonemay
damagethebattery,andmaycauseleakageofsubstancesthatcould
createanallergicreaction.
Alwayshandleyourphonewithcareandkeepitinacleananddust-free
place.
Do not allow your phone to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, infiltration
of liquids, dust, sea air, etc). The manufacturer’s recommended
operatingtemperaturerangeis-10°Cto+45°C.
Atover45°Cthelegibilityofthephone’sdisplaymaybeimpaired,
thoughthisistemporaryandnotserious.
Emergencycallnumbersmaynotbereachableonallcellularnetworks.
Youshouldneverrelyonlyonyourphoneforemergencycalls.
Do not open, dismantle or attempt to repair your mobile phone
yourself.
Donotdrop,throworbendyourmobilephone.
Donotusethephoneiftheglassmadescreen,isdamaged,cracked
orbrokentoavoidanyinjury.
Donotpaintit.
Use only batteries, battery chargers, and accessories which are
recommendedbyTCLCommunicationLtd.anditsaffiliatesandare
compatiblewithyour phone model. TCL CommunicationLtd. and
its affiliates disclaim any liability for damage caused by the use of
otherchargersorbatteries.
Remembertomakeback-upcopiesorkeepawrittenrecordofall
importantinformationstoredinyourphone.
Somepeoplemaysufferepilepticseizuresorblackoutswhenexposed
to flashing lights, or when playing video games. These seizures or
blackouts may occur even if a person never had a previous seizure
orblackout.Ifyouhaveexperiencedseizuresorblackouts,orifyou
haveafamilyhistoryofsuchoccurrences,pleaseconsultyourdoctor
beforeplayingvideogamesonyourphoneorenablingaflashing-lights
featureonyourphone.
My phone cannot connect to the Internet
• CheckthattheIMEInumber(press*#06#)isthesameastheone
printedonyourwarrantycardorbox
• Make sure that the internet access service of your SIM card is
available
• Checkyourphone'sInternetconnectingsettings
• Makesureyouareinaplacewithnetworkcoverage
• Tryconnectingatalatertimeoranotherlocation
Invalid SIM card
• MakesuretheSIMcardhasbeencorrectlyinserted
• MakesurethechiponyourSIMcardisnotdamagedorscratched
• MakesuretheserviceofyourSIMcardisavailable
Unable to make outgoing calls
• Makesureyouhavedialedavalidnumberandpressthesendkey
• Forinternationalcalls,checkthecountryandareacodes
• Make sure your phone is connected to a network, and the
networkisnotoverloadedorunavailable
• Check your subscription status with your operator (credit, SIM
cardvalid,etc.)
• Makesureyouhavenotbarredoutgoingcalls
• Makesurethatyourphoneisnotinflightmode
Parents should monitor their children’s use of video games or
other features that incorporate flashing lights on the phones. All
persons should discontinue use and consult a doctor if any of the
following symptoms occur: convulsion, eye or muscle twitching,
loss of awareness, involuntary movements, or disorientation. To
limit the likelihood of such symptoms, please take the following
safetyprecautions:
-Do not play or use a flashing-lights feature if you are tired or need
sleep.
-Takeaminimumofa15-minutebreakhourly.
-Playinaroominwhichalllightsareon.
-Playatthefarthestdistancepossiblefromthescreen.
-Ifyourhands,wrists,orarmsbecometiredorsorewhileplaying,
stopandrestforseveralhoursbeforeplayingagain.
-Ifyoucontinuetohavesorehands,wrists,orarmsduringorafter
playing,stopthegameandseeadoctor.
Whenyouplaygamesonyourphone,youmayexperienceoccasional
discomfortinyourhands, arms, shoulders, neck, or otherpartsof
yourbody.Followtheinstructionstoavoidproblemssuchastendinitis,
carpaltunnelsyndrome,orothermusculoskeletaldisorders.
PROTECTYOURHEARING
To prevent possible hearing damage, do not listen at high
volumelevelsforlongperiods.Exercisecautionwhenholding
yourdevicenearyourearwhiletheloudspeakerisinuse.
• PRIVACY:
Pleasenotethatyoumustrespectthelawsandregulationsinforce
inyourjurisdictionorotherjurisdiction(s)whereyouwilluseyour
mobile phone regarding taking photographs and recording sounds
withyourmobiletelephone.Pursuanttosuchlawsandregulations,
itmay be strictly forbidden to take photographs and/or torecord
thevoicesof other people or any of their personal attributes, and
duplicate or distribute them, as this may be considered to be an
invasion of privacy. It is the user's sole responsibility to ensure
that prior authorisation be obtained, if necessary, in order to
record private or confidential conversations or take a photograph
ofanotherperson; the manufacturer, theseller or vendor ofyour
mobile phone (including the operator) disclaim any liability which
mayresultfromtheimproperuseofthemobilephone.
Unable to receive incoming calls
• Makesureyourphoneisswitchedonandconnectedtoanetwork
(checkforoverloadedorunavailablenetwork)
• Check your subscription status with your operator (credit, SIM
cardvalid,etc.)
• Makesureyouhavenotforwardedincomingcalls
• Makesurethatyouhavenotbarredcertaincalls
• Makesurethatyourphoneisnotinflightmode
The caller’s name/number does not appear when a call is
received
• Checkthatyouhavesubscribedtothisservicewithyouroperator
• Yourcallerhasconcealedhis/hernameornumber
I cannot find my contacts
• MakesureyourSIMcardisnotbroken
• MakesureyourSIMcardisinsertedproperly
• ImportallcontactsstoredinSIMcardtophone
The sound quality of the calls is poor
• Youcanadjustthevolumeduringacallbypressingthenavigation
key
• Checkthenetworkstrength
• Make sure that the receiver, connector or speaker on your
phoneisclean
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includesthisservice
• MakesurethisfeaturedoesnotrequireanALCATELONETOUCH
accessory
• BATTERY:
Beforeremovingthebatteryfromyourphone,pleasemakesurethat
thephoneisswitchedoff.
Observethefollowingprecautionsforbatteryuse:
-Do not attempt to open the battery (due to the risk of toxic
fumesandburns).
-Donotpuncture,disassembleorcauseashort-circuitinabattery.
-Donotburnordisposeofausedbatteryinhouseholdrubbishor
storeitattemperaturesabove60°C.
Batteriesmust bedisposedofin accordancewithlocallyapplicable
environmental regulations. Only use the battery for the purpose
for which it was designed. Never use damaged batteries or those
notrecommendedbyTCLCommunicationLtd.and/oritsaffiliates.
This symbol on your telephone, the battery and the
accessoriesmeansthattheseproductsmustbetakento
collectionpointsattheendoftheirlife:
-Municipal waste disposal centres with specific bins for
theseitemsofequipment
-Collectionbinsatpointsofsale.
Theywillthenberecycled,preventingsubstancesbeingdisposedof
intheenvironment,sothattheircomponentscanbereused.
In European Union countries:
Thesecollectionpointsareaccessiblefreeofcharge.
Allproductswiththissignmustbebroughttothesecollectionpoints.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into
ordinarybinsifyourjurisdictionoryourregionhassuitablerecycling
and collection facilities; instead they are to be taken to collection
pointsforthemtoberecycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED
BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES
ACCORDINGTOTHEINSTRUCTIONS.
When I select a number from my contacts, the number
cannot be dialed
• Make sure that you have correctly recorded the number in
yourfile
• Makesurethatyouhaveselectedthecountryprefixwhencalling
aforeigncountry
I am unable to add a contact in my contacts
• MakesurethatyourSIM cardcontactsarenot full; deletesome
filesorsavethefilesinthephonecontacts
My callers are unable to leave messages on my voicemail
• Contactyournetworkoperatortocheckserviceavailability
I cannot access my voicemail
• Makesureyouroperator’svoicemailnumberiscorrectlyentered
in"Messages\Voicemail"
• Trylaterifthenetworkisbusy
I am unable to send and receive MMS
• Checkyourphonememoryavailabilityasitmightbefull
• Contactyournetworkoperatortocheck serviceavailabilityand
checkMMSparameters
• Verify the server centre number or your MMS profilewith your
operator
• Theservercentremaybeswamped,tryagainlater
The flickering icon is displayed on my standby screen
• YouhavesavedtoomanyshortmessagesonyourSIMcard;delete
someofthemorarchivetheminthephonememory
• CHARGERS
Mainspoweredchargerswilloperatewithinthetemperaturerange
of:0°Cto40°C.
The chargers designed for your mobile phone meet with the
standardforsafetyofinformationtechnologyequipmentandoffice
equipmentuse.They are also compliant to the ecodesign directive
2009/125/EC.Duetodifferent applicable electrical specifications, a
chargeryoupurchasedinonejurisdictionmaynotworkinanother
jurisdiction.Theyshouldbeusedforthispurposeonly.
• RADIO WAVES:
Proofof compliance with international standards(ICNIRP)orwith
European Directive 1999/5/EC (R&TTE) is required of all mobile
phonemodelsbeforetheycanbeputonthemarket.Theprotection
of the health and safety for the user and any other person is an
essentialrequirementofthesestandardsorthisdirective.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR
EXPOSURETORADIOWAVES
Yourmobiledeviceisaradiotransmitterandreceiver.Itisdesigned
not to exceed the limits for exposure to radio waves (radio
frequency electromagnetic fields) recommended by international
guidelines. The guidelines were developed by an independent
scientific organization (ICNIRP) and include a substantial safety
margin designed to assure the safety of all persons, regardless of
ageandhealth.
The radio wave exposure guidelines use a unit of measurement
knownas the Specific Absorption Rate, or SAR.TheSARlimitfor
mobiledevicesis2W/kg.
Tests for SAR are conducted using standard operating positions
withthedevicetransmittingatitshighestcertifiedpowerlevelinall
testedfrequency bands. The highest SAR values under the ICNIRP
guidelinesforthisdevicemodelare:
SIM card PIN locked
• Contact your network operator to obtain the PUK code
(PersonalUnblockingKey)
I am unable to connect my phone to my computer
• InstallALCATELONETOUCHPCsuitefirstofall
• Check that your computer meets the requirements for
ALCATELONETOUCHPCSuiteinstallation
• Makesurethatyou’reusingtherightcablefromthebox
I am unable to download new files
• Makesurethereissufficientphonememoryforyourdownload
• SelectthemicroSDcardasthelocationtostoredownloadedfiles
• Checkyoursubscriptionstatuswithyouroperator
The phone cannot be detected by others via Bluetooth
• MakesurethatBluetoothisturnedonandyourphoneisvisible
tootherusers
• MakesurethatthetwophonesarewithinBluetooth’sdetection
range
How to make your battery last longer
• Make sure you follow the complete charge time (minimum
3hours)
• After a partial charge, the battery level indicator may not be
exact.Waitforatleast20minutesafterremovingthechargerto
obtainanexactindication
• Switchonthebacklightuponrequest
• DeactivateBluetoothwhennotinuse
2045X:
Maximum SAR for this model and conditions under which it
was recorded.
Head SAR WCDMA900 0.806W/kg
Body-worn SAR
GSM900 1.11W/kg
During use, the actual SAR values for this device are usually well
below the values stated above. This is because, for purposes of
systemefficiencyandtominimizeinterferenceonthenetwork,the
operating power of your mobile device is automatically decreased
when full power is not needed for the call. The lower the power
outputofthedevice,theloweritsSARvalue.
Body-wornSARtestinghasbeencarriedoutataseparationdistance
of 15 mm. To meet RF exposure guidelines during body-worn
operation, the device should be positioned at least this distance
awayfromthebody.
If you are not using an approved accessory ensure that whatever
productisusedisfreeofanymetalandthatitpositionsthephone
theindicateddistanceawayfromthebody.
Organizations such as the World Health Organization and the
US Food and Drug Administration have statesd that if people are
concerned and want to reduce their exposure they could use a
hands-free device to keep the phone away from the head and
body during phone calls, or reduce the amount of time spent on
thephone.
Formoreinformationyoucangotowww.alcatelonetouch.com
Additionalinformationaboutelectromagneticfieldsandpublichealth
areavailableonthefollowingsite:http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal
operation,youshouldavoidtouchingitordegradingit.
As mobile devices offer a range of functions, they can be used in
positions other than against your ear. In such circumstances the
devicewillbecompliantwiththeguidelineswhenusedwithheadset
or usb data cable. If you are using another accessory ensure that
whateverproductisusedisfreeofanymetalandthatitpositions
thephoneatleast15mmawayfromthebody.
(1)
Thewarrantyperiodmayvarydependingonyourcountry.
(2)
The life of a rechargeable mobile phone battery in terms of
conversationtimestandbytime,andtotalservicelife,willdependon
the conditions of use and network configuration. Batteries being
considered expendable supplies, the specifications state that you
shouldobtainoptimalperformanceforyourphoneduringthefirstsix
monthsafterpurchaseandforapproximately200morerecharges.
(1)
Contactyournetworkoperatorforserviceavailability.
(1)
User Data Format ALL user phone data: Contacts, messages
andfileswillbelostpermanently.PleasestorephonedatainSIMcard
beforeyouwanttoformat
Your phone will not be repaired in case labels or serial numbers
(IMEI)havebeenremovedoraltered.
Therearenoexpresswarranties,whetherwritten,oralorimplied,
otherthanthisprintedlimitedwarrantyorthemandatorywarranty
providedbyyourcountryorjurisdiction.
InnoeventshallTCLCommunicationLtd.oranyofitsaffiliatesbe
liableforindirect,incidentalorconsequentialdamagesofanynature
whatsoever,includingbutnotlimitedcommercialorfinanciallossor
damage,lossofdataorlossofimagetothefullextentthosedamages
canbedisclaimedbylaw.
Some countries/states do not allow the exclusion or limitation of
indirect, incidental or consequential damages, or limitation of the
duration of implied warranties, so the preceding limitations or
exclusionsmaynotapplytoyou.
Troubleshooting...............
Beforecontactingtheservicecentre,youareadvisedtofollowthe
instructionsbelow:
• You are advised to fully charge ( ) the battery for optimal
operation.
• Avoid storing large amounts of data in your phone as this may
affectitsperformance.
• UseUserDataFormat
(1)
andtheMobileUpgradetooltoperform
phone formatting or software upgrading, (to reset User Data
format,holddown#whilesimultaneouslypressingthepoweron/
offkeyunderpoweroffmode). ALLUserphonedata:contacts,
photos, messages and files, downloaded applications like MRE
games will be lost permanently. It is strongly advised to fully
backup the phone data and profile via PC suite before doing
formattingandupgrading.
andcarryoutthefollowingchecks:
My phone is frozen or cannot switch on
• Checkthebatterypowerlevel,chargeforatleast20minutes
• Ifitstilldoesnotwork,pleaseuseUserDataFormat
(1)
toreset
thephoneorMobileUpgradetoupgradesoftware
My phone has not responded for several minutes
• Restartyourphonebypressingandholdingthe key
• Ifitstilldoesnotwork,pleaseuseUserDataFormat
(1)
toreset
thephoneorMobileUpgradetoupgradesoftware
• LICENCES
microSDLogoisatrademark.
The Bluetooth wordmarkandlogosareownedby
theBluetoothSIG,Inc.andanyuseofsuchmarksby
TCL Communication Ltd. and its affiliates is under
license. Other trademarks and trade names are
thoseoftheirrespectiveowners.
ALCATEL ONETOUCH 2045X
Bluetooth Declaration ID
D024874
FacebookandthefLogoaretrademarksof
Facebook,Inc.,andareusedunderlicense.
TwitterandtheTLogoaretrademarksof
Twitter,Inc.,andareusedunderlicense.
General information ...........
• Internet address:www.alcatelonetouch.com
• Hot Line Number: see "TCL Communication Services" leaflet
orgotoourwebsite.
• Address: Room 1910-12A, Tower 3, China HK City, 33 Canton
Road,Tsimshatsui,Kowloon,HongKong
Onourwebsite,youwillfindourFAQ(FrequentlyAskedQuestions)
section. You can also contact us by e-mail to ask any questions
youmayhave.
An electronic version of this user guide is available in English and
otherlanguagesaccordingtoavailabilityonourserver:
www.alcatelonetouch.com
Your telephone is a transceiver that operates on GSM 850/900/
1800/1900MHzandUMTS900/2100MHz.
Thisequipmentisincompliancewiththeessentialrequirementsand
otherrelevantprovisionsofDirective1999/5/EC.Theentirecopyof
theDeclarationofConformity foryourtelephonecanbeobtained
throughourwebsite:www.alcatelonetouch.com.
Protection against theft
(1)
YourtelephoneisidentifiedbyanIMEI(phoneserialnumber)shown
onthepackaginglabelandinthephone’smemory.Werecommend
thatyounotethenumberthefirsttimeyouuseyourtelephoneby
entering*#06#andkeepitinasafeplace.Itmayberequestedby
thepoliceoryouroperatorifyourtelephoneisstolen.Thisnumber
allows your mobile telephone to be blocked preventing a third
personfromusingit,evenwithadifferentSIMcard.
Disclaimer
There may be certain differences between the user manual
descriptionand the phone’s operation, depending on the software
releaseofyourtelephoneorspecificoperatorservices.
TCLCommunicationshallnotbeheldlegallyresponsibleforsuch
differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively.This
handsetmaycontainmaterials,includingapplicationsandsoftware
in executable or source code form, which is submitted by third
parties for inclusion in this handset ("Third Party Materials"). All
thirdparty materials in thishandset are provided "asis", without
warranty of any kind, whether express or implied, including the
implied warranties of merchantability, fitness for a particular
purposeor use/thirdpartyapplication,interoperability withother
materials or applications of the purchaser and non-infringement
ofcopyright.ThepurchaserundertakesthatTCLCommunication
has complied with all quality obligations incumbent upon it as
a manufacturer of mobile devices and handsets in complying
with Intellectual Property rights. TCL Communication will at no
stageberesponsibleforthe inability or failure of the ThirdParty
Materials to operate on this handset or in interaction with any
otherdevicesofthepurchaser.Tothemaximumextentpermitted
by law, TCL Communication disclaims all liability for any claims,
demands,suitsoractions,andmore specifically – but not limited
to – tort law actions, under any theory of liability, arising out of
theuse,bywhatevermeans,orattemptstouse,suchThirdParty
Materials.Moreover,thepresentThirdPartyMaterials,whichare
provided free of charge by TCL Communication, may be subject
topaid updates andupgrades in thefuture; TCL Communication
waives any responsibility regarding such additional costs, which
shallbeborneexclusivelybythepurchaser.Theavailability ofthe
applicationsmayvarydependingonthecountriesandtheoperators
where the handset is used; in no event shall the list of possible
applicationsandsoftwareprovidedwiththehandsetsbeconsidered
asanundertakingfromTCLCommunication;itshallremainmerely
asinformationforthepurchaser.Therefore,TCLCommunication
shallnotbe held responsible for thelack of availability of oneor
more applications wished for by the purchaser, as its availability
dependson the country andthe operator of thepurchaser. TCL
Communicationreservesthe right at anytime to add orremove
Third Party Materials from its handsets without prior notice; in
no event shall TCL Communication be held responsible by the
purchaser for any consequences that such removal may have on
thepurchaserregardingtheuseorattempttousesuchapplications
andThirdPartyMaterials.