POLYCOM IP SOUNDSTATION 6000.
USER GUIDE.
Important information:
Access to Emergency Services is provided but calls including emergency calls to 999 or 112, made via the
BT Broadband Voice service may not work in the event of power or broadband connection failure. These
failures may be caused by reasons outside our control. Location information, provided to the emergency
services, is limited to the location details associated with your primary Business PSTN billing address, this
may not be where the call was originated.
NEED
HELP?
EMERGENCY
CALLS.
If you have any problems setting
up or using your Polycom IP
Phone, contact the IP Comms
Service Hub on 0800 389 0537
Set up.
Got everything? 3
Getting started.
Setting up 4
Check that you’re set up for the Cloud Voice Service 4
Getting to know your phone.
Now that you’re set up, it’s time to have a
look at what the phone can do 5
Soft Keys 5
General information. 7
WHAT’S IN THIS GUIDE.
Soundstation IP 6000 Conference Phone Quick Start Guide
Ethernet Cable
3
SET UP.
This booklet is here to help you get the very best from your new phone. We know you
will be keen to get started, but before we go into detail on all the things it can do for
you, you will need to set it up. It won’t take long, just follow the simple instructions
on the following pages or have a look at the quick start guide instead.
• SoundStation 6000
• Ethernet Cable
• Mains power adapter (if ordered)
• Quick Start Guide
Got everything?
4
Take the conference phone out of its box and put it together as shown
in the Quick Start Guide provided. Then:
• Using the Ethernet cable supplied with the SoundStation 6000,
connect the LAN Port (as shown below) to the network port that
you’re using to provide network access.
• Power up the phone. If your network port is not giving PoE (Power
over Ethernet) then you’ll have a separate power unit that you’ll
need to connect instead.
Setting up.
GETTING STARTED.
LAN Port
Your Polycom SoundStation will be pre-loaded with all the information it needs to set
up the Cloud Voice Service without you doing anything.
1. Once your phone is connected to the network, it will do a series of firmware
updates. It will need a little bit of time to do this, so please be patient.
2. When everything is complete and ready to go, you’ll see the phone number
in the top left hand corner of the display. If this doesn’t happen, please call
us on 0800 389 0537.
Please note that during any future
upgrades or changes the same
sequence may take place.
Check that you’re set up for
the Cloud Voice Service
Power supply
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3
4
5
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6
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5
Now that you’re set up, it’s time to have a look at what the phone can do.
GETTING TO KNOW YOUR PHONE.
Select Key
Menu Key
Navigation Key
Exit Key
Soft Keys
The three buttons below the LCD screen are called the Soft Keys and their function
changes depending on what you are doing with the phone. All you need to do is
check the screen directly above each button to see your options.
See following page for description of key functions.
Soft Keys.
Key Functionality.
1. Select Key
Press this to choose something you’ve highlighted on the display, or to switch
features on or off.
2. Scroll Keys
Use these to move up and down through information on the screen, or to enable
or disable functions such as Call Forwarding. When the phone is not in use, these
keys also provide you with shortcuts: scroll up to see your speed dial information;
scroll down to view your missed calls.
3. Volume Keys
Change the volume of the speakers and the ringer of the phone with these keys.
4. Mute Key
Press this to turn the microphone on and off during a conversation, so that your
voice can’t be heard at the other end of the line if you need to discuss something
without everyone else hearing.
5. Dial Pad Keys
A standard dial pad layout with 10 digits, 26 letters and other special characters
available in certain applications.
6. Redial Key
Automatically dials the last number you called to save you typing it in again.
7. Call key
A very important key - initiates or ends a call.
8. Soft keys
As mentioned on page 5, these let you choose different functions (shown on the
screen directly above each key) depending on what the phone is doing at the time.
9. Exit Key
Lets you go back from the current screen to the previous menu.
10. Menu Key
Gives you access to additional features and lets you change the set up of your
phone. You can also press this to exit your current screen and go back to the ‘idle’
screen.
11.
LCD Graphic
Display
Shows the time and date, menus and soft keys, as well as information about calls,
messages and features.
The information display line (that shows the directory number) also shows icons
and text, such as:
• Pop up text (eg. network error messages)
• Do Not Disturb text / icon
• Call forwarding text (eg. Call Forwarding Enabled)
• Missed Calls text (eg. ‘4 new missed calls’)
• Presence text (eg. ‘Busy’)
• Prompt text (eg. ‘Enter URL’)
• Time and Date
If there is more than one item to display, they will be shown in a scrolling fashion
so you don’t miss anything.
6
GETTING TO KNOW YOUR PHONE.
Key Functionality.
The rest of the buttons on your phone pad have a fixed function. Working your way
around the phone from the right hand side, this is what the keys can do.
7
Important
Access to emergency services is provided but calls, including
emergency calls to 999, made via BT Cloud Voice may not work
in the event of power or broadband connection failure. These
failures may be caused by reasons outside our control. Location
information, provided to the emergency services, is limited to the
address of the associated telephone line where applicable.
Safety information
• Do not open the handset or the base. This could expose you
to high voltages or other risks. Contact the IP Comms
Service Hub on 0800 389 0537 for all repairs.
Cleaning
• Clean the handset and base with a damp (not wet) cloth, or
an anti-static wipe. Never use household polish as this will
damage the product. Never use a dry cloth as this may
cause a static shock.
Environmental
• Do not expose to direct sunlight
• Do not stand your product on carpets or other surfaces
which generate fibres, or place it in locations preventing
the free flow of air over its surfaces
• Do not submerge any part of your product in water and do
not use it in damp or humid conditions, such as bathrooms
• Do not expose your product to fire, explosive or other
hazardous conditions
• There is a slight chance your phone could be damaged by
an electrical storm.
Product disposal instructions
The symbol shown here and on the product means
that the product is classed as Electrical or
Electronic Equipment and should not be
disposed with other household or commercial
waste at the end of its working life.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in place to recycle
products using best available recovery and recycling techniques to
minimize the impact on the environment, treat any hazardous
substances and avoid the increasing landfill.
Business users should contact their suppliers and check the terms
and conditions of the purchase contract and ensure that this
product is not mixed with other commercial waste for disposal.
Guarantee
Your IP Phone is guaranteed for a period of 12 months from the
date of purchase.
Subject to the terms listed below, the guarantee will provide for
the repair of, or at BT’s or its agent’s discretion, the option
to replace the Phone or any component thereof, (other than
batteries), which is identified as faulty or below standard, or as a
result of inferior workmanship or materials. Products over 28 days
old from the date of purchase may be replaced with a refurbished
or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur within
the 12-month guarantee period
• Proof of purchase is provided
• The equipment is returned to BT or its agent as instructed
• This guarantee does not cover any faults or defects caused
by accidents, misuse, fair wear and tear, neglect, tampering
with the equipment, or any attempt at adjustment or repair
other than through approved agents
• This guarantee does not affect your statutory rights.
GENERAL INFORMATION
Ofces Worldwide
The services described in this publication are subject to availability and may be modied from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard
conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2014. Registered ofce: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000.
PHME 72065
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