Polycom SoundStation IP 6000 User manual

Brand: Polycom

Model: SoundStation IP 6000

Category: IP phones

Type: User manual

POLYCOM IP SOUNDSTATION 6000.

USER GUIDE.

Important information:

Access to Emergency Services is provided but calls including emergency calls to 999 or 112, made via the

BT Broadband Voice service may not work in the event of power or broadband connection failure. These

failures may be caused by reasons outside our control. Location information, provided to the emergency

services, is limited to the location details associated with your primary Business PSTN billing address, this

may not be where the call was originated.

NEED

HELP?

EMERGENCY

CALLS.

If you have any problems setting

up or using your Polycom IP

Phone, contact the IP Comms

Service Hub on 0800 389 0537

Set up.

Got everything? 3

Getting started.

Setting up 4

Check that you’re set up for the Cloud Voice Service 4

Getting to know your phone.

Now that you’re set up, it’s time to have a

look at what the phone can do 5

Soft Keys 5

General information. 7

WHAT’S IN THIS GUIDE.

Soundstation IP 6000 Conference Phone Quick Start Guide

Ethernet Cable

SET UP.

This booklet is here to help you get the very best from your new phone. We know you

will be keen to get started, but before we go into detail on all the things it can do for

you, you will need to set it up. It won’t take long, just follow the simple instructions

on the following pages or have a look at the quick start guide instead.

• SoundStation 6000

• Ethernet Cable

• Mains power adapter (if ordered)

• Quick Start Guide

Got everything?

Take the conference phone out of its box and put it together as shown

in the Quick Start Guide provided. Then:

• Using the Ethernet cable supplied with the SoundStation 6000,

connect the LAN Port (as shown below) to the network port that

you’re using to provide network access.

• Power up the phone. If your network port is not giving PoE (Power

over Ethernet) then you’ll have a separate power unit that you’ll

need to connect instead.

Setting up.

GETTING STARTED.

LAN Port

Your Polycom SoundStation will be pre-loaded with all the information it needs to set

up the Cloud Voice Service without you doing anything.

1. Once your phone is connected to the network, it will do a series of firmware

updates. It will need a little bit of time to do this, so please be patient.

2. When everything is complete and ready to go, you’ll see the phone number

in the top left hand corner of the display. If this doesn’t happen, please call

us on 0800 389 0537.

Please note that during any future

upgrades or changes the same

sequence may take place.

Check that you’re set up for

the Cloud Voice Service

Power supply

Now that you’re set up, it’s time to have a look at what the phone can do.

GETTING TO KNOW YOUR PHONE.

Select Key

Menu Key

Navigation Key

Exit Key

Soft Keys

The three buttons below the LCD screen are called the Soft Keys and their function

changes depending on what you are doing with the phone. All you need to do is

check the screen directly above each button to see your options.

See following page for description of key functions.

Soft Keys.

Key Functionality.

1. Select Key

Press this to choose something you’ve highlighted on the display, or to switch

features on or off.

2. Scroll Keys

Use these to move up and down through information on the screen, or to enable

or disable functions such as Call Forwarding. When the phone is not in use, these

keys also provide you with shortcuts: scroll up to see your speed dial information;

scroll down to view your missed calls.

3. Volume Keys

Change the volume of the speakers and the ringer of the phone with these keys.

4. Mute Key

Press this to turn the microphone on and off during a conversation, so that your

voice can’t be heard at the other end of the line if you need to discuss something

without everyone else hearing.

5. Dial Pad Keys

A standard dial pad layout with 10 digits, 26 letters and other special characters

available in certain applications.

6. Redial Key

Automatically dials the last number you called to save you typing it in again.

7. Call key

A very important key - initiates or ends a call.

8. Soft keys

As mentioned on page 5, these let you choose different functions (shown on the

screen directly above each key) depending on what the phone is doing at the time.

9. Exit Key

Lets you go back from the current screen to the previous menu.

10. Menu Key

Gives you access to additional features and lets you change the set up of your

phone. You can also press this to exit your current screen and go back to the ‘idle’

screen.

11.

LCD Graphic

Display

Shows the time and date, menus and soft keys, as well as information about calls,

messages and features.

The information display line (that shows the directory number) also shows icons

and text, such as:

• Pop up text (eg. network error messages)

• Do Not Disturb text / icon

• Call forwarding text (eg. Call Forwarding Enabled)

• Missed Calls text (eg. ‘4 new missed calls’)

• Presence text (eg. ‘Busy’)

• Prompt text (eg. ‘Enter URL’)

• Time and Date

If there is more than one item to display, they will be shown in a scrolling fashion

so you don’t miss anything.

GETTING TO KNOW YOUR PHONE.

Key Functionality.

The rest of the buttons on your phone pad have a fixed function. Working your way

around the phone from the right hand side, this is what the keys can do.

Important

Access to emergency services is provided but calls, including

emergency calls to 999, made via BT Cloud Voice may not work

in the event of power or broadband connection failure. These

failures may be caused by reasons outside our control. Location

information, provided to the emergency services, is limited to the

address of the associated telephone line where applicable.

Safety information

• Do not open the handset or the base. This could expose you

to high voltages or other risks. Contact the IP Comms

Service Hub on 0800 389 0537 for all repairs.

Cleaning

• Clean the handset and base with a damp (not wet) cloth, or

an anti-static wipe. Never use household polish as this will

damage the product. Never use a dry cloth as this may

cause a static shock.

Environmental

• Do not expose to direct sunlight

• Do not stand your product on carpets or other surfaces

which generate fibres, or place it in locations preventing

the free flow of air over its surfaces

• Do not submerge any part of your product in water and do

not use it in damp or humid conditions, such as bathrooms

• Do not expose your product to fire, explosive or other

hazardous conditions

• There is a slight chance your phone could be damaged by

an electrical storm.

Product disposal instructions

The symbol shown here and on the product means

that the product is classed as Electrical or

Electronic Equipment and should not be

disposed with other household or commercial

waste at the end of its working life.

The Waste of Electrical and Electronic Equipment

(WEEE) Directive (2002/96/EC) has been put in place to recycle

products using best available recovery and recycling techniques to

minimize the impact on the environment, treat any hazardous

substances and avoid the increasing landfill.

Business users should contact their suppliers and check the terms

and conditions of the purchase contract and ensure that this

product is not mixed with other commercial waste for disposal.

Guarantee

Your IP Phone is guaranteed for a period of 12 months from the

date of purchase.

Subject to the terms listed below, the guarantee will provide for

the repair of, or at BT’s or its agent’s discretion, the option

to replace the Phone or any component thereof, (other than

batteries), which is identified as faulty or below standard, or as a

result of inferior workmanship or materials. Products over 28 days

old from the date of purchase may be replaced with a refurbished

or repaired product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur within

the 12-month guarantee period

• Proof of purchase is provided

• The equipment is returned to BT or its agent as instructed

• This guarantee does not cover any faults or defects caused

by accidents, misuse, fair wear and tear, neglect, tampering

with the equipment, or any attempt at adjustment or repair

other than through approved agents

• This guarantee does not affect your statutory rights.

GENERAL INFORMATION

Ofces Worldwide

The services described in this publication are subject to availability and may be modied from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard

conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2014. Registered ofce: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000.

PHME 72065