Heat & Glo Grand Oak ODGO324-MTCH Install Manual

Brand: Heat & Glo

Model: Grand Oak ODGO324-MTCH

Type: Install Manual

Heat & Glo Grand Oak ODGO324-MTCH gas logs provide a clean alternative to wood burning, with the safety features and reliability you expect from Hearth & Home Technologies. These logs are designed for use in wood-burning fireplaces and come complete with a burner pan, grate, lava rock, and damper stop. Enjoy the ambiance of a cozy fire without the hassle of wood or the mess of ashes.

Hearth & Home Technologies • Grand Oak Match Light Gas Log Sets • 4004-319 Rev A• 5/2013 1

Models:

ODGO324-MTCH,

Grand Oak Match Light

Gas Log Sets

Installation

Instructions

Check with your local building code agency before you begin installation to ensure compliance with local codes, including

the need for permits and follow-up inspections. If you encounter any problems regarding code approvals, or if you need

clarification of any of the instructions contained here, contact the Technical Services Dept., Hearth & Home Technologies

Inc., www.hearthnhome.com.

Note: An arrow (¨) found in the text signifies change

in content.

DO NOT DISCARD THIS MANUAL

CAUTION

• Important operating

and maintenance

instructions included.

• Leave this manual with

party responsible for

use and operation.

• Read, understand

and follow these

instructions for safe

installation and

operation.

DO NOT

DISCARD

If the information in these instruc-

tions is not followed exactly, a

fire may result causing property

damage, personal injury, or death.

• Do not store or use gasoline or other flam-

mable vapors and liquids in the vicinity of

this or any other appliance.

• What to do if you smell gas:

-Do

not try to light any appliance.

- Do not touch any electrical switch. Do not

use any phone in your building.

- Immediately call your gas supplier from

a neighbor’s phone. Follow the gas

supplier’s instructions.

- If you cannot reach your gas supplier, call

the fire department.

• Installation and service must be performed

by a qualified installer, service agency, or

the gas supplier.

WARNING

HOT! DO NOT TOUCH.

SEVERE BURNS MAY RESULT.

CLOTHING IGNITION MAY RESULT.

WARNING

• Keep children away.

• CAREFULLY SUPERVISE children in same room as

appliance.

• Alert children and adults to hazards of high

temperatures.

• Do NOT operate with protective barriers removed.

• Keep clothing, furniture, draperies and other

combustibles away.

Glass and other surfaces are hot during

operation and cool down.

Installation and service of this

appliance should be performed by

qualified personnel. Hearth & Home

Technologies suggests NFI certified

or factory-trained professionals,

or technicians

supervised by

an NFI certified

professional.

In the Commonwealth of Massachusetts:

• This appliance must be installed by a licensed plumber

or gas fitter.

• The chimney flue damper, when used with gas logs, will

be welded open or completely removed.

• A CO detector shall be installed in the room where the

appliance is installed.

Hearth & Home Technologies • Grand Oak Match Light Gas Log Sets • 4004-319 Rev A• 5/2013

Read this manual before installing or operating this appliance.

Please retain this owner’s manual for future reference.

Congratulations on selecting a Hearth & Home Technologies

gas log set—an elegant and clean alternative to burning

wood. The Hearth & Home Technologies gas log set you

have selected is designed to provide the utmost in safety

and reliability.

As the owner of this new outdoor gas log set, you’ll want to

read and carefully follow all of the instructions contained in

this owner’s manual. Pay special attention to all cautions

and warnings.

This owner’s manual should be retained for future reference.

We suggest you keep it with your other important documents

and product manuals.

The information contained in this owner’s manual, unless

noted otherwise, applies to all models and gas control

systems.

Listing Label Information/Location

The model information regarding your specific gas log set can be found on the rating plate.

Congratulations

Homeowner Reference Information

Model Name: Date purchased/installed:

Serial Number: Location on appliance:

Dealership purchased from: Dealer phone:

Notes:

We recommend that you record the following pertinent

information about your gas log set:

Model #

Serial #

Gas Type

Hearth & Home Technologies

Angier, NC 27501

2012

Hearth & Home Technologies • Grand Oak Match Light Gas Log Sets • 4004-319 Rev A• 5/2013 3

A. Design and Installation Considerations

The Gas Log Hearth Kit consists of the following:

• Log Set

• Burner Pan/Grate Assembly

• Lava Rock

• Damper Stop

B. Tools and Supplies Needed

Tools and supplies normally required for installation:

Pliers

Phillips screwdriver

Tape measure

Crescent wrenches

Gas shutoff valve

Non-corrosive leak check solution

3/4 in. wrench, 7/16 in. wrench

Improper installation, adjustment, alteration, service

or maintenance can cause injury or property damage.

Refer to the owner’s information manual provided with

this appliance. For assistance or additional information

consult a qualified installer, service agency or the gas

supplier.

WARNING

Sharp Edges

• Wear protective gloves

and safety glasses during

installation.

CAUTION

HOT! DO NOT TOUCH.

SEVERE BURNS MAY RESULT.

CLOTHING IGNITION MAY RESULT.

WARNING

• Keep children away.

• CAREFULLY SUPERVISE children in same room as

appliance.

• Alert children and adults to hazards of high

temperatures.

• Keep clothing, furniture, draperies and other

combustibles away.

Glass and other surfaces are hot during

operation and cool down.

C. Important!

• Do not remove any of the attached metal plates, which

contain important safety and operating information.

• Keep the appliance area clear and free of all combustible

materials, gasoline and other flammable vapors and

liquids.

• Any safety screen or guard removed during servicing must

be replaced before operation.

• A qualified service technician must perform installation

and repair. The appliance should be inspected and cleaned

annually by a qualified service technician. More frequent

cleaning may be required due to excessive lint, dust, pet

hair, etc. It is imperative that the control compartments,

burners and air passageways are unobstructed during

operation.

- Review proper placement of logs, rockwool, lava rock

and vermiculite.

- Check the wiring.

- Ensure there are no gas leaks.

- Ensure the flow of combustion and ventilation air is not

obstructed (front grilles and vent caps).

• Before installing into a solid fuel burning fireplace, the

chimney and firebox should be inspected and cleaned to

remove soot, creosote, ashes, paint, bird nests etc.

• Annual examination of the chimney must be performed

by a qualified agency to ensure proper ventilation of flue

gases created by this appliance.

Fire Risk

Exhaust Fumes Risk

• Do NOT use this appliance as a “vent-free

heater.

The flue must be permanently open according

to Tables 1 and 2.

WARNING

• Have the chimney and adjacent structure inspected

and cleaned by qualified professionals. Hearth & Home

Technologies recommends that NFI or CSIA certified

professionals, or technicians under the direction of certified

professionals, conduct a minimum of an NFPA 211 Level 2

inspection of the chimney.

• Replace component parts of the chimney and fireplace as

specified by the professionals.

• Ensure all joints are properly engaged and the chimmney

is properly secured.

• Do not allow fans to blow directly into the fireplace. Avoid

any drafts that alter burner flame pattern.

• Do not use a blower insert, heat exchanger insert or other

accessories not approved for use with this appliance.

Hearth & Home Technologies • Grand Oak Match Light Gas Log Sets • 4004-319 Rev A• 5/2013

D. Appliance Certification

This appliance has been evaluated by PFS in accordance

with the requirements of Ansi Z21.84-2012 Standard for

Decorative Log Sets for Installation in Wood Burning Fire-

places. Installation and the provisions for combustion and

ventilation air must conform to the National Fuel Gas Code,

ANSI Z223.1/NFPA 54, or the CSA B149.1, Natural Gas

and Propane Installation Code.

• This appliance must have a screen in place while the

appliance is in operation and, unless other provisions for

combustion air are provided, the screen shall have an

opening for introduction of combustion air.

• Solid fuels shall not be burned in a fireplace where a

decorative appliance is installed.

• If glass doors are present, the glass doors must be fully

opened while appliance is in operation.

Do NOT use this appliance if any part has been under

water. Immediately call a qualified service technician

to inspect the appliance and to replace any part of the

control system and any gas control which has been

under water.

WARNING

E. Gas Supply Connection

A 3/8 in. flared fitting has been installed on the gas valve

inlet at the factory. Ensure fittings are of the appropriate size

and type on the gas line connection. If the tubing has to be

cut to length be sure to use the proper cutting and flaring

tool. Also, be careful not to crimp the tubing while bending. If

the tubing becomes crimped, do not use for installation.

Gas resistant pipe compound must be used on all threaded

male connections to ensure a tight seal.

F. Gas Pressure

Proper input pressures are required for optimum appliance

performance. Gas line sizing requirements need to be made

following NFPA51.

Fire Risk

Explosion Risk

Verify inlet pressures.

• High pressure may cause overfire

condition.

• Low pressure may cause explosion.

Install regulator upstream of valve if line

pressure is greater than 1/2 psig.

WARNING

Fire Risk

Explosion Risk

High pressure will damage valve.

• Disconnect gas supply piping BEFORE

pressure testing gas line at test pressures

above 1/2 psig.

• Close the manual shutoff valve BEFORE

pressure testing gas line at test pressures

equal to or less than 1/2 psig.

WARNING

• Gas Supply Pressure: Minimum inlet gas supply pressure

must be 7.0 in. W.C. for natural gas. The gas line

supplying the appliance must be sufficient size to furnish

the appropriate supply pressure to the appliance while

operating in the “High” setting.

• Pressure tap screws must be closed before turning gas

on to the appliance.

• Gas Line Pressure Test: Perform pressure test according

to state and local code (if pressure exceeds 1/2 in. psi (3.5

kPa)) before appliance is connected. Be sure to release

air pressure from the gas line before connection is made

to the appliance. Excessive pressure will damage the gas

control and may cause a gas leak.

• Gas Leak Test: Make sure the gas connections are tight.

Turn on the gas and coat each joint with a non-corrosive

gas leak check solution. Air bubbles will form indicating

any leaks. DO NOT USE A FLAME OR ANY TYPE OF

IGNITION SOURCE TO CHECK FOR LEAKS. All leaks

must be corrected before proceeding with installation.

• The appliance must only be installed in a solid-fuel burning

fireplace with the flue damper clamped open according

to Tables 1 and 2. The fireplace must be constructed of

non-combustible material.

• The minimum permanent free opening (in square inches)

that must be provided by the fireplace chimney or damper

to vent the flue gases is provided in Tables 1 and 2. If the

free opening is smaller than the specified area, do not use

this appliance.

• The damper must be removed or fixed in a manner in

which will secure it open. Some jurisdictions require the

damper to be removed or permanently welded fully open.

Check with state and local codes.

• Be sure that the chimney is completely unobstructed to

ensure proper ventilation of flue gases including carbon

monoxide (CO). CO (a poisonous gas) is tasteless,

odorless, colorless and undetectable without proper

equipment.

• Refer to Table 3 to determine minimum fireplace opening

requirements before proceeding.

Hearth & Home Technologies • Grand Oak Match Light Gas Log Sets • 4004-319 Rev A• 5/2013 5

Table 3 for Minimum Fireplace Dimensions

Log Set Front

Opening Depth Height Rear

Width Natural

BTU

ODGO324 34 in. 23 in. 22 in. 22 in. 86,000

Table 1 for Factory Built Fireplaces

Free Opening Area (in square inches) of

Chimney Damper for Venting combustion

Chimney Ht.

(Feet)* ODGO324

LP Gas ODGO324

Natural Gas

10 35.3 not approved

15 26.4 38.5

20 22.1 31.2

25 18.1 27.3

30 17.3 24.6

35 15.9 22.1

40 15.2 20.4

Table 2 for Masonary Built

Fireplaces

Free Opening Area (in square inches) of

Chimney Damper for Venting combustion

Chimney Ht.

(Feet)* ODGO 324

LP Gas ODGO324

Natural Gas

649.2 64

8 45.5 59.7

10 41.7 54.3

15 37.7 48.8

20 34.3 44.4

30 31.2 40.3

G. Inspect the Appliance and Components

• Remove the contents from the carton labeled “Burner”.

Attached to the burner are tags identifying the manufacturer

name, serial number, model number (including gas log

size), BTU ratings, gas type, etc.

• Review the attached tags before proceeding. Ensure

that all minimum fireplace dimension requirements are

achieved using Table 3. See Figure 1. Ensure the gas

type provided in the fireplace coincide with the gas type

marked on the tag.

Figure 1 Measure Firebox

• The burner is assembled with the controls installed at the

factory and is designed to connect one end of the 3/8 in.

supply line before placing inside the fireplace. Ensure the

connection is tightened using a 3/4 in. wrench.

• Place the burner towards the rear and center of the

fireplace and connect to the gas line. Follow instructions

in “F. Gas Pressure” to check for gas leaks.

H. Lava Rock Installation

• Pour Lava Rock into the burner pans to the point where

the burner pipe is covered. See Figure 5.

The gas burns at the point of least resistance. In case

of uneven flame pattern it may be necessary to adjust

the materials in the pans (using an object such as a

screwdriver) to achieve the desired effect.

Figure 5 LAVA ROCK

Hearth & Home Technologies • Grand Oak Match Light Gas Log Sets • 4004-319 Rev A• 5/2013

Fire Risk

Explosion Risk

Personal Injury Risk

Failure to position the parts in accordance

with the diagrams provided with the log

packages or failure to use only parts

approved with this appliance may result in

I. Damper Stop Installation Instructions

Included in the burner assembly box is a damper stop clamp

which attaches to the damper as shown (Figure 6). Install

the clamp to the damper ensuring that the minimum require-

ments (Tables 1 and 2) are achieved. Use a 7/16 in. wrench

to secure the clamp to the damper. If the damper clamp pro-

vided does not fit your application, other means of securing

the proper opening must be provided by the installer.

Figure 6 Damper Stop Clamp

Note: The state of Massachusetts requires that the

chimney flue damper, when used with gas logs, be welded

open or completely removed. In the Commonwealth of

Massachusetts this appliance must be installed by a

licensed plumber or gasfitter.

J. Inspect the Venting System

The fireplace venting system is designed and constructed to

develop a positive flow adequate to remove flue gases to the

outside atmosphere. See fireplace installation instructions.

Cleaning

• Periodic examination and cleaning of the venting system

of the fireplace should be done before initial use and at

least annually by a qualified agency.

K. Cleaning and Maintenance Instructions

Always remember:

• Do not place any combustible material near the

appliance.

• Do not place any paper, trash or other material on the log

set or in the heater.

• Do not touch any part of the appliance when it is in

operation.

• Do not operate this appliance without the fireplace screen

closed.

Before cleaning the appliance, be sure it is turned

completely off. The appliance must be completely

cooled.

CAUTION

• Logs can get very hot. Handle only when they are

cool.

CAUTION

After burning, the logs become fragile. Take care in

handling.

CAUTION

Your appliance is designed to be virtually maintenance free,

although periodic visual inspection and cleaning is required.

Follow the instructions below for the correct procedures. An

annual examination and cleaning the venting system by a

qualified person is also recommended.

If at any time the flames on your log set look abnormal or an

odor is noticed coming from the appliance, contact a quali-

fied service technician or the gas company.

Inspect the main burner.

Do not allow soot to build up on the logs

Your logs require little care. Keep the burner assembly, logs

and burner area surrounding the logs clean by brushing with

a dry paint brush at least twice a year.

Hearth & Home Technologies • Grand Oak Match Light Gas Log Sets • 4004-319 Rev A• 5/2013 7

L. Lighting Instructions- Match Light

Asphyxiation Risk

Gas-burning appliances produce smoke and

carbon monoxide gas during operation.

• The damper must be open

• The chimney must draw properly

These fumes can be harmful if not vented

properly.

WARNING

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Hearth & Home Technologies • Grand Oak Match Light Gas Log Sets • 4004-319 Rev A• 5/2013

M. GO324 Grand Oak Series Logs

• Open the log box and remove the paper packaging and logs.

• Inspect each log for breakage that may have occurred during shipping and handling.

SRV708

SRV709

SRV737

SRV728 SRV716

SRV816

SRV724

SRV808

SRV707

SRV702

SRV706

Hearth & Home Technologies • Grand Oak Match Light Gas Log Sets • 4004-319 Rev A• 5/2013 9

N. GO324 Grand Oak Series Log Placement Instructions

• Place logs EXACTLY as the following photos depict.

SRV709

SRV728

SRV737

SRV808

SRV706

SRV702

SRV724

SRV716

SRV816

SRV707

SRV708

Hearth & Home Technologies • Grand Oak Match Light Gas Log Sets • 4004-319 Rev A• 5/2013

O. Fequently Asked Questions

Can I close the glass doors on my fireplace when using my gas logs?

No. The gas log sets are designed for use in fireplaces with all fireplace doors fully opened. Operating your log set with the doors

closed will cause overheating, premature failure of valve systems, and will void the warranty of your log set.

What sort of maintenance do gas logs require?

Vented gas logs do not require regular maintenance. However, it is a good idea to have valves, pilots and gas connections on your

set periodically inspected by a hearth professional. Although it is not required maintenance, annually refurbishing the ember material

and periodic cleaning of the logs will help maintain your set’s beauty and realism.

Can I burn real wood along with my gas logs?

No. The intense heat of a wood fire will damage your logs, burners, grates and valves, and will void your warranty.

Will gas logs help my chimney that drafts poorly?

No. Improper or poor draft will not be helped by gas logs. Please have your chimney inspected by a hearth professional or chimney

sweep in order to determine how to correct the problem.

Can I close my fireplace damper to get more heat from my vented gas log set?

No. Vented gas logs are designed to be operated with the damper in the fully opened position. This gas log set produces carbon

monoxide gas. The damper must be removed or clamped fully open using the “C” clamp provided with the set.

My gas logs make a whistling noise when I burn them. What causes this?

This behavior is normally caused by using a corrugated flex connector to hook up the gas log set. We recommend the installer use

the supplied aluminum connector rather than the corrugated flexible type.

Can I move or change the position of the logs on my gas log set?

Certified log sets should not be altered - log placement must be exactly as indicated in the set’s installation instructions.

Can I install my gas log set myself?

No. We recommend installation be performed by an NFI certified hearth professional, HVAC professional, gas fitter, or plumber

experienced in gas log installation. Most localities require installation of any gas appliance to be performed by a professional.

Please check with your local inspection agency/department.

What are the gas logs made of?

The gas logs are made of a mixture of pre-fired, expanded clay and a special high-temperature cement, with a wire mesh

reinforcement. This combination creates a strong, ceramic material capable of withstanding extreme temperatures, yet also allows

molding of the intricate detail found in these gas log sets.

I have a vented log set, and the logs have black soot on them. Is this normal?

Soot build-up on vented gas logs is a normal part of the combustion process. Natural gas log sets generally produce less soot

than liquid propane log sets. We recommend any soot build up be removed periodically using a product designed for gas log soot

removal.

Can I add a remote control to my log set after it has been installed?

No.

Is the gas log set approved by a testing agency?

Hearth & Home Technologies • Grand Oak Match Light Gas Log Sets • 4004-319 Rev A• 5/2013 11

Grand Oak Gas Logs

Service Parts

Exploded Parts Diagram Beginning Manufacturing Date: 8/1/2010

MTCH GO Gas Logs Ending Manufacturing Date: Active

ODGO 324

# Description of Part ODGO324 Qty.

1 Burner Pan & Grate Assembly SRVODGO324MTCH 1

2Connector FT-1-24 1

3Damper Stop Assy SRV-500-SC 1

Lava Rock SRVACC10

Installation Instructions 4004-319

Hearth & Home Technologies • Grand Oak Match Light Gas Log Sets • 4004-319 Rev A• 5/2013

Warranty

Hearth & Home Technologies • Grand Oak Match Light Gas Log Sets • 4004-319 Rev A• 5/2013 13

Hearth & Home Technologies • Grand Oak Match Light Gas Log Sets • 4004-319 Rev A• 5/2013

Contact Information

Please contact your Hearth & Home Technologies dealer with any questions or concerns.

For the number of your nearest Hearth & Home Technologies dealer, please call 1-800-927-6841 or 1-888-427-3973.

- NOTES -

DO NOT DISCARD THIS MANUAL

CAUTION

• Important operating

and maintenance

instructions included.

• Leave this manual with

party responsible for

use and operation.

• Read, understand

and follow these

instructions for safe

installation and

operation.

DO NOT

DISCARD

Heat & Glo Grand Oak ODGO324-MTCH Install Manual

Heat & Glo Grand Oak ODGO324-MTCH Install Manual

Heat & Glo Grand Oak ODGO324-MTCH Install Manual

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