Motorola MOTO E4 User manual

Category
Mobile phones
Type
User manual
User Guide
2
Check it out
When you’re up and running, be sure to explore what your phone can do.
Topic Location
Find these fast: Wi-Fi, airplane mode,
flashlight, and more.
“Quick settings”
Choose new wallpaper, sounds, and more. “Redecorate your home screen”
Experience crisp, clear photos, movies,
and videos.
“Photos & videos”
Customize your phone with the Motorola
Experience
“Discover your Moto app”
Browse, shop, and download apps. “Download apps”
Keep your info safe. Set up your password
and more.
“Protect”
Never get lost again. “Locate & navigate”
Connect with Wi-Fi networks and
Bluetooth® devices.
“Connect & transfer”
Stuck? Confused? “Help & more”
Tip: View all of these topics on your phone—from the home screen, swipe up >
Device Help.
This product meets the applicable national or international RF exposure
guidance (SAR guideline) when used normally against your head or, when worn
or carried, at a distance of 1.0 cm from the body. The SAR guideline includes a
considerable safety margin designed to assure the safety of all persons, regardless of
age and health.
Caution: Before using your phone, please read the Legal information. Swipe up >
Settings > Legal information.
Contents
First look ................................................................. ...3
Start ......................................................................... ...3
Home screen & apps ............................................. ...5
Discover your Moto app ....................................... ...9
Control & customize .............................................. ...9
Accessibility .......................................................... ...13
Calls ........................................................................ ...15
Contacts ................................................................. ...17
Messages ................................................................ ...19
Type ........................................................................ ...21
Organize ............................................................... ...22
Google Apps ........................................................ ...24
Browse................................................................... ...24
Photos & videos ................................................... ...26
Play music ............................................................. ...28
Locate & navigate ................................................ ...29
Connect & transfer .................................................30
Protect .....................................................................34
Get help & more ................................................... ...35
Copyright & Trademarks ........................................ 36
First look 3
First look
Let’s get started. We’ll guide you through startup and tell you a bit about your phone’s
features.
Note: Software updates happen frequently, so your phone may look a little dierent.
Phone hardware buttons: top right are Volume up and down keys, middle right is Power button. Bottom middle is charging port. Top right is headset jack. On screen, top left is front camera, top right is flash. Navigation
icons are along the bottom.
Note: Certain apps and features may not be available in all countries.
Play Store
Google
PlayStor
e
USB/
Charger
Microphone
Volume
Buttons
Power Button
Headset
Jack
Press:
Display on/o.
Press & hold:
Phone on/o.
Back
Camera
Front
Camera
SIM & microSD
Card Slots
(under back cover)
Back
Home
Recents
Selfie
Flash/Light
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Start
Remove the back cover and battery
To insert SIM and memory cards, remove the back cover.
Note: Don’t use tools to remove the cover—doing so may damage your phone.
Back cover removal graphic. Remove the back cover starting at the small opening on the lower left corner [looking at it from the back]. Lift the battery up and out from the bottom.
Take o the back cover.
Take out the battery.
Remove the back cover.
Start4
Put in the cards
To insert your SIM card or an optional microSD memory card, follow these instructions.
Caution: Make sure you use the correct size SIM card and don’t cut the SIM
card. Don’t use tools to remove the battery—doing so may damage your
phone.
SIM card insert graphic. After the battery is removed, the SIM card is inserted in the slot on the left with the clipped corner to the upper left. The SDcard is inserted in the right slot.
Nano SIM
1. SIM
Put in the SIM card and optional microSD card.
2. microSD
(optional)
Put on the cover & power on
Put on the back cover. Charge your phone fully and turn the power on. Then select your
language and follow the screen prompts to get started.
Battery in and power on graphic. Put the battery back in top down first and snap the cover on. After you charge the phone, press and hold the Power button until the screen lights up.
Sign in
After you power on, just follow the screen prompts to get started.
If you use Gmail™, you already have a Google™ account—if not, you can create an
account during setup. Signing into your Google account lets you access, sync, and
backup your stu. See your Google apps, contacts, calendar, photos, and more.
Tips & tricks
Wi-Fi network: For faster Internet access or to conserve mobile data use, swipe
Charge up & power on.
Press & hold Power
until the screen lights
up.
Note: Fully charge
your phone before
using it.
Put in the battery & put on the cover.
Home screen & apps 5
the status bar down with two fingers, then tap > Wi-Fi. There’s more in “Wi-Fi
networks”.
Accounts: To add, edit, or delete accounts, swipe up > Settings > Accounts.
To set up email accounts, see “Email”.
For help with your Google account, visit www.google.com/accounts.
Note: This phone supports apps and services that may use a lot of data, so make sure
your data plan meets your needs. Contact your service provider for details.
Battery life
Your phone processes tons of information. Depending on what you use, that can take a
lot of power.
When your phone is stationary, not charging, or not in use for a period of time,
unnecessary background processes are shut down to optimize battery life.
To see what’s using up battery power, swipe up > Settings > Battery.
To help improve battery life, swipe up > Settings > Battery > Battery saver, and
turn it on.
Tip: To quickly open Settings, swipe down on the status bar with two fingers and tap
.
Tips & tricks
To save even more battery life between charges, you could reduce:
Activity of seldom used apps: Swipe up > Settings > Battery, then tap Menu
> Battery optimization > All apps. Tap the app you want to adjust, then tap
Optimize.
Widgets that stream information to your home screen, like news or weather.
Unused online accounts that you registered: Swipe up > Settings > Accounts.
Recording or watching videos, listening to music, or taking pictures.
Home screen & apps
Quick start: Home screen & apps
The home screen is what you see when you turn on your phone. From here you can
explore apps and more.
Note: Software updates happen frequently, so your screen may look a little dierent.
Home screen. At the top, tap the Google bar to type search options or tap the right hand microphone icon to speak a search. Icons at the top show notifications and phone status icons. Swipe up from center bottom to
get to your apps. App icons along the bottom are commonly used apps: phone, message, Google Chrome, Gallery, amd camera.
Tips & tricks
Open app list: Swipe up , then swipe up to scroll through apps.
Return: To return to the home screen from any location, tap Home .
Pages: To add a page, drag an app to the right side of the screen until you see a
white bar. You can add multiple pages. To see other pages of shortcuts and widgets
(if available), swipe the home screen left.
Settings: To quickly open common settings, swipe the status bar down with two
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Swipe up to see
all your apps.
Swipe down with one
finger for notifications
or with two fingers for
profiles and settings.
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Search by typing or
say "OK, Google.”
Home screen & apps6
fingers. To open more settings, tap .
Shortcuts: Swipe up , touch and hold an app, then drag it to one of your home
screen pages. To see all your apps, swipe up .
Apps: To remove an app from a home screen page, touch and hold the app, then
drag it to Remove. (The app isn’t removed from your phone, just the home
screen.)
To uninstall apps from your home screen, touch and hold the app, then drag it to
Uninstall. (You can’t uninstall some apps. See “Take care of your apps”.)
Customization: For more about changing your home screen, see “Redecorate your
home screen”.
Help & more
Watch a tutorial. Read a how-to. Find out anything about your phone.
Find it: Swipe up > Device Help
Search
At the top of the home screen, tap the Google Search box for a text search or tap to
search by voice.
When you type, suggestions appear below the search field:
To search for a suggestion, tap it.
To search for text in the search field, tap on the keyboard.
Tip: To close the keyboard, tap .
Status & notifications
At the top of the screen, icons on the left notify you about new messages or events. If
you don’t know what an icon means, swipe the status bar down for details.
Tip: Getting too many notifications? Touch and hold a notification to see which app is
sending them to you. Then you can turn them o.
Notifications screen. Swipe down from the top of the home screen down to view notifications.
Tip: To quickly change common settings, swipe the status bar down with two fingers.
For more, see “Quick settings”.
Icons at the top right of the screen tell you about phone status:
Status Icons
network strength do not disturb
/ Wi-Fi in range/connected alarm set
/ Bluetooth on/connected
Data Saver on
airplane mode
/ Portrait/Auto-rotate
/ battery charging/full
/ Location on/o
Note: Apps you download from Google Play™ might show other icons in the status bar
to alert you to specific events.
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Calendar
Weekly Staff Meeting
10:30 - 11:30
Karen Travis
Can you come on Sat.?
Messenger · 17m
Tip: To remove a notification,
swipe left or right.
Tap to clear your
notifications.
Swipe down to see
your notifications.
Home screen & apps 7
Volume & interruptions
Press the side volume buttons up or down to select a ringer volume from high to vibrate
.
Volume screen. Press the Volume keys up or down to control the volume for Ring Notification, Media, and Alarm sounds. On screen, change the volume using slide bars.
Do not disturb
To turn o some or all sounds, swipe the status bar down with two fingers and tap Do
not disturb. Select one of these options:
Total silence: Turn o all sounds and alarms. Override sound settings from other
apps. Set how long to stay in this mode, or choose indefinitely.
Alarms only: Set how long you want to only hear alarms, or choose indefinitely. Tap
MORE SETTINGS to customize which other interruptions to receive.
Priority only: Set how long you want to only hear priority interruptions, or choose
indefinitely. Tap MORE SETTINGS to customize which interruptions to receive.
Tip: To create an exception for repeat callers that allows a call from the same person
within a 15 minute period, tap MORE SETTINGS > Priority only allows > Repeat callers.
Download apps
Google Play
Get music, movies, books, apps, games, and more.
Find it: Play Store
Search: Use the search bar to search for apps.
Download: To download an app, tap it to see details, then tap INSTALL or BUY.
Share: To share an app you found on the Google Play, tap it to see details and then
Ring
Media
Alarm
Set the ringtone,
media or alarm
volume.
Tap to show all volume
controls. Tap again to
show only the ringtone
volume.
Tap an icon to mute
or set to vibrate.
tap .
Reinstall: To show or reinstall apps you downloaded from Google Play, tap > My
apps & games.
Use a computer: To find and manage apps from any computer, go to http://play.
google.com using your Google account and password.
There, you can browse apps on the big screen, manage your apps across devices (like
a phone and tablet), and even set new apps to download to your devices.
Enjoy music, movies, and more: You can also use Google Play to download music,
movies, TV shows, and more. See “Play music” and “Play Movies & TV” apps.
Get help: To get help and more, tap .
Apps from the web
You can get apps from other online app stores using your browser.
Tip: Choose your apps and updates carefully, as some may impact your phone’s
performance—see “Choose carefully”.
Note: When installing an app, make sure you read the alerts that tell you what
information the app will access. If you don’t want the app to access this information,
cancel the installation.
To let your phone install apps that are not on Google Play, swipe up > Settings >
Security, then tap the Unknown sources switch to turn it on.
For information about downloading files from your browser, see “Downloads”.
Choose carefully
Here are a few tips:
To help prevent spyware, phishing, or viruses, use apps from trusted sites, like the
Google Play.
In Google Play, check the app’s ratings and comments before installing.
If you doubt the safety of an app, don’t install it.
Apps use up memory, data, battery, and processing power—some more than others.
If you’re not happy with how much memory, data, battery or processing power an
app is using, uninstall it.
Home screen & apps8
Monitor children’s access to apps to help prevent exposure to inappropriate content.
Certain apps may not provide completely accurate information. Take care, especially
when it comes to personal health.
Set app permissions
You will only be asked for permissions when you use a feature in an app, instead of
immediately when you install the app.
To modify the app permissions settings, swipe up > Settings > Apps, then select
the app and tap Permissions.
To modify the app permissions by app type (such as Calendar or Camera) at any time,
swipe up > Settings > Apps, then tap Settings > App permissions.
Take care of your apps
Find it: Swipe up , then swipe up to scroll through apps
To close the apps screen, tap Home or Back .
Uninstall apps: To remove an app from a home screen page, touch and hold the
app, then drag it to Remove. The app isn’t removed from your phone, just the home
screen.
To remove an app from your phone, touch and hold the app, then drag it to Uninstall.
To disable an app or force it to stop running, swipe up > Settings > Apps.
DISABLE removes the app from your menu—to enable it, reopen this window and tap
ENABLE ( tap Disabled to get quicker access to the disabled apps list first).
If an app locks up your phone as soon as you turn it on, restart in Safe Mode: Press
and hold the Power button. When you see the Power o option, press and hold it to
select the Reboot to safe mode option. Your phone restarts with Safe mode in the
lower left. Then, try removing the app.
Reinstall apps: To reinstall apps from the Google Play, swipe up > Play Store,
then tap > My Apps & games. The apps you downloaded are listed and available
for download.
See app details: Swipe up , touch and hold an app, then drag it into App info.
See app data usage: To show which apps are using the most data, swipe up >
Settings > Data usage > Cellular date usage. For more, see “Data use”.
Update your phone
Use your phone or computer to check, download, and install phone software updates:
Using your phone:
If your phone notifies you about an update, follow the instructions to download and
install it.
To manually check for updates, swipe up > Settings > About phone > System
updates.
Your phone downloads updates over your Wi-Fi connection (if available) or mobile
network. We recommend that you download updates over a Wi-Fi connection.
Remember, these updates can be quite large (25MB or more) and may not be
available in all countries. If the mobile network updates are not available in your
country, update using a computer.
Note: When updating your phone, make sure you have enough battery power to
complete the update.
Using your computer:
On your computer, go to www.motorola.com/update.
Discover your Moto app 9
Discover your Moto app
Explore special features designed to save you time and make your day easier.
Find it: Swipe up > Moto
Moto Actions: Use gestures as phone shortcuts.
Moto Display: See your notifications at a glance and adjust display for nighttime
viewing.
Note: Your phone may not have all features.
Moto app icons. Moto apps are used to customize your phone.
Tips & tricks
Want to hide sensitive or private notifications? Tap Moto > Moto Display and set
which apps can show notifications and how much to display.
Tap Moto > Moto Actions to activate the Swipe to shrink screen feature to reduce
the size of your screen with a swipe and make it easier to use one-handed..
Control & customize
Quick start: Control & customize
Take control of your phone.
Touch, press, and speak: Learn phone gestures and commands. See “Controls and
gestures”.
Customize your home screen: To put widgets like a clock, interactive calendar, and
more on your home screen, see “Redecorate your home screen”.
Home screen showing customize options. Touch and hold the home screen to add a widget. Tap an app to open it. Touch and hold it to move or remove it.
Tips & tricks
Speak: Tap in a search window, or on a keyboard.
Add a home screen page: Drag an app icon to the right side of the home screen until
a new page appears. You can add multiple pages.
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Drag shortcuts on top
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a folder.
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Tap a shortcut to
open. Touch and hold
to move or delete.
Touch and hold an
empty spot t
o change
widgets, wallpaper,
and more.
Control & customize10
Quick settings: To change Wi-Fi, Bluetooth, Airplane mode, and other settings,
swipe the status bar down with two fingers. For even more settings, tap .
Can’t find a setting? Swipe up > Settings > .
Controls and gestures
Touch
Find your way around:
Tap: Choose an icon or option.
Touch and hold: See more options.
Drag: Move items on the home screen.
Swipe: Scroll through lists or between screens.
Pinch or double-tap: Zoom in and out on websites, photos and maps.
Twist: Twist a map with two fingers to rotate it, and pull two fingers down to tilt it.
Back: Tap Back to go to the previous screen.
Home: Tap Home to return to the home screen.
Recents: Tap Recents to see your recent apps (or browser tabs), and tap an app
to reopen it. Double tap to quickly switch between your recent apps.
Note: If One button nav is active, quickly swipe right twice to switch between apps.
To remove an app from the recent list, swipe it left, right or tap . To scroll the list,
swipe up or down.
Tip: You don’t need to remove apps from Overview for your phone to run eciently.
Split screen: From the recent apps list, touch and hold an app and then drag it to the
top of the screen to view two apps at once. Not all apps will work in split screen.
Menus: When or appears on a screen, you can tap it to open options for the
current screen.
Close Keyboard: To close a keyboard, tap .
Press Power button
Your Power button helps in a few ways.
Power o: Press and hold the Power button, then tap Power o.
Sleep: To conserve battery power, prevent accidental touches, or to wipe smudges
o your touchscreen, put the touchscreen to sleep by pressing the Power button.
Wake up: Press the Power button again.
Reboot: To reboot your phone, press and hold the Power button , then tap Restart.
Tip: To add security to your phone, see “Protect”.
Press Volume buttons
Your volume buttons help in a few ways:
Ringer volume: Press the buttons when your phone is ringing to silence it.
Earpiece volume: Press the buttons during a call.
Music/video volume: Press the buttons during a song or video.
Tip: For more on volume control, see “Volume & interruptions”.
Speak
Just tell your phone what you want.
Tip: Speak naturally but clearly, like using a speakerphone.
Dialing and commands: Say “OK Google” to control your phone by voice.
To dial, say “Call” and then a contact name or phone number. Or, say a command like
“Send text,” “Go to” an app, or “Help” for voice command help.
Tip: If a contact has more than one number, you can say which number to call (for
example, “Call Joe Black Mobile” or “Call Suzi Smith Work”).
Search: Tap on the home screen to search by voice, or say “OK Google” to speak
your search.
To change your voice input and text-to-speech settings, swipe up > Settings >
Languages & input.
Text entry: On a keyboard, tap , then speak your message or search text. You can
also speak punctuation.
Tip: To make your phone read out loud, see “TalkBack”.
Control & customize 11
On, o, lock & unlock
Your touchscreen is on when you need it and o when you don’t. To turn the screen on,
press the Power button.
Lock screen showing access to voice control on the bottom left and camera on the bottom right. Swipe this screen up to unlock it.
Screen o and on: Press the Power button to turn the screen o and on.
Screen lock: To unlock the screen, touch and drag up. To use a pattern, PIN, or
password to unlock your screen, swipe up > Settings > Security > Screen lock
(see “Screen lock”).
Notifications: Double tap a notification in the lock screen to open it. You’ll be
prompted to enter your password.
Tip: To prevent notifications from appearing in the lock screen, swipe up >
Settings > Notifications, tap an app, and select On the lock screen > Don’t show
notifications at all.
Owner info: To add a message to your lock screen, swipe up > Settings >
Security, tap > Lock screen message.
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Drag up to unlock
your screen.
Add a lock screen message
for anyone who finds your
phone.
Drag up to open the camera.
Drag up for voice assist.
Thanks for finding my phone!
Tip: Don’t put your mobile number as your contact info unless you can access your
voicemail from another device.
Screen timeout: To change your timeout (screen locks automatically), swipe up >
Settings > Display > Sleep.
Customize sounds & appearance
Customize your phone’s sounds and display settings:
Ringtone and notifications: Swipe up > Settings > Sound.
Vibrate or silent: To make your phone vibrate, turn on Also vibrate for calls. To
turn o ringtones for incoming calls, swipe up > Settings > Sound > Phone
ringtone > None.
Ringtone for a contact: To set a personal ringtone for a contact, swipe up >
Contacts, tap the contact, then tap > Menu > Set ringtone.
Display settings: To change brightness, animation, and other display settings, swipe
up > Settings > Display.
Rotate: In many apps, the touchscreen switches from portrait to landscape when you
rotate your phone. To turn this on or o, swipe the status bar down with two fingers
and tap Auto-rotate or Portrait.
Language and region: To set your menu language and region, swipe up >
Settings > Languages & input > Languages.
Redecorate your home screen
For quick access to your favorite things, customize your home screen the way you want.
Change wallpaper: Touch and hold an empty spot on the home screen, then tap
WALLPAPERS.
Add a home screen page: Drag an app to the right side of the home screen until a
new page appears. You can add multiple pages.
Add shortcuts: Swipe up , touch and hold an app, then drag it to one of your
home screen pages. To see all your apps, swipe up > Settings > Apps.
Create shortcut folders: Drag one shortcut onto another. Add more shortcuts by
dragging them onto the first shortcut. To name the folder, tap it and enter a name
below the apps.
Control & customize12
Add widgets: Touch and hold an empty spot on the home screen, tap WIDGETS,
touch and hold a widget, then drag it to your home screen.
Resize widgets: You can resize some widgets—touch and hold a widget until you feel
a vibration, then release. Drag the white circles at the edges to resize.
Move or delete widgets & shortcuts: Touch and hold a widget or shortcut until
you feel a vibration (or see the icon expand if vibrate is turned o). Then drag it to
another spot, another page, or Remove.
Note: Removing a shortcut from your home screen doesn’t uninstall the app from
your phone.
Quick settings
For quick access to Wi-Fi, Bluetooth, Airplane mode, brightness, and other settings,
swipe the status bar or lock screen down with two fingers. For even more settings, tap
.
Note: Your quick settings may look a little dierent.
Tap at the top of the screen to rearrange your settings and add or remove settings.
Quick Settings screen that shows options, such as Wi-Fi, Bluetooth, Airplane mode, Location and more. Customizable.
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Wi-Fi Cellular data No SIM card
No SIM card 57% Do not distrub
FlashlightAuto-rotate Bluetooth
Turn Wi-Fi on/o.
See all phone settings.
Set screen brightness.
Turn Flashlight on/o.
Tap an icon to turn it
on/o.
Direct Share
In some apps, you can share something directly to a contact or conversation.
When you select the share option within an app, a list of contacts with app icons will
pop up. Then select the contact and send
.
Google Direct Share screen. Tap a contact to share an item. Swipe up to get more options.
Abe
Allie
Anna MedinaKevin Astrid Fanning
Share via
K
Swipe up to see all
share options.
Tap a contact to
share information.
Accessibility 13
Accessibility
Quick start: Accessibility
See, hear, speak, feel, and use. Accessibility features are there for everyone, helping to
make things easier.
Find it: Swipe up > Settings > Accessibility
Note: For general information, accessories, and more, visit www.motorola.com/
accessibility.
Voice recognition
Just tell your phone what you’d like to do—dial, browse, search, send a text, and more.
Tap on the home screen for voice search.
TalkBack
Use TalkBack to read your screen out loud—your navigation, your selections, even your
books.
To turn on TalkBack, swipe up > Settings > Accessibility > TalkBack, then tap the
switch to turn it on.
Note: You might need to download text-to-speech software (data charges may apply).
Tap something on the screen to hear a description or text readout.
Double-tap anywhere on the screen to open or activate the last touched item.
Swipe using two fingers to scroll through lists or between screens.
Tip: Navigate through your apps and menus to hear how voice readouts work on your
phone.
To turn o TalkBack, swipe up > Settings > Accessibility > TalkBack, then tap the
switch to turn it o.
Braille
Combine your Braille display with TalkBack for braille and speech feedback.
1 Download the BrailleBack™ app on Google Play (swipe up > Play Store), and
install it on your phone.
2 Swipe up > Settings > Accessibility > BrailleBack.
3 Turn on your Braille display and put it in Bluetooth pairing mode.
4 On your phone, swipe up > Settings > Bluetooth, then tap the switch at the
top to turn it on and scan.
5 Tap the name of your Braille display to pair it with the phone.
Accessibility shortcut
Use simple gestures to quickly activate TalkBack and other accessibility features on your
phone. For more information, swipe up > Settings > Accessibility > Accessibility
shortcut.
Caller ID
When you want to hear who’s calling:
Ringtones: Assign a unique ringtone to a contact. Swipe up > Contacts, tap the
contact, tap , then tap Menu > Set ringtone.
Volume & vibrate
Find it: Swipe up > Settings > Sound
Drag the volume sliders to set volume levels for your music or videos, alarms, and
ringtones/notifications.
To make your phone vibrate for incoming calls (even when the ringer is silent), tap
Also vibrate for calls.
Tip: For more on volume control, see “Volume & interruptions”.
Zoom
Get a closer look.
Pinch to zoom: Pinch to zoom on maps, web pages, and photos—to zoom in, tap the
screen with two fingers and then drag them apart. To zoom out, drag your fingers
together.
Tip: To zoom in, you can also double-tap.
Screen magnification: Triple tap the screen for full screen magnification, or triple
tap and hold to temporarily magnify. Swipe up > Settings > Accessibility >
Accessibility14
Magnification gesture.
Big text: Show bigger text throughout your phone. Swipe up > Settings >
Accessibility > Display size.
Tip: You can also swipe up > Settings > Display > Font size > Large or
Largest.
Browser: Choose text scaling and other accessibility settings for your browser. Swipe
up > Chrome > Menu > Settings > Accessibility.
Tip: Select Force enable zoom to allow zooming on all web pages.
Display brightness
Your phone automatically adjusts the screen brightness when you’re in bright or dark
places. But you can set your own brightness level instead:
Swipe the status bar down with two fingers, and drag the slider to set brightness level.
Note: Setting brightness to a high level decreases your phone’s battery life. To maximize
battery life, swipe up > Settings > Display > Adaptive brightness to let your
phone automatically adjust brightness for the available light.
Touchscreen & keys
To hear or feel when you tap the screen, swipe up > Settings > Sound > Other
sounds:
Dial pad: To hear a tone when you dial a number, select Dial pad tones.
Screen lock: To hear a click when you lock or unlock the screen, select Screen
locking sounds.
Charging: To hear a sound when you plug in the charger, select Charging sounds.
Touchscreen: To hear a click when you tap something on the screen, select Touch
sounds.
Keys: To feel a vibration when you tap the keyboard, select Vibrate on tap.
Messages
To make text entry even easier, use features like auto-capitalization, auto-correction, and
more. Swipe up > Settings > Languages & input > Virtual keyboard > Gboard >
Preferences or Text correction. Of course if you don’t want to type at all, then use your
voice—tap on the keyboard.
Hearing aids (U.S. only)
To help get a clear sound when using a hearing aid or cochlear implant, your phone may
have been rated for use with hearing aids. If your phone’s box has “Rated for Hearing
Aids” printed on it, then please read the following guidance.
Note: Ratings are not a guarantee of compatibility (visit www.motorola.com/
hacphones). You may also want to consult your hearing health professional, who should
be able to help you get the best results.
Settings: Tap Phone > Menu > Settings > Accessibility > Hearing aids.
Call volume: During a call, press the side volume buttons to set a call volume that
works for you.
Position: During a call, hold the phone to your ear as normal, and then rotate/move it
to get the best position for speaking and listening.
Diagram showing how to use your phone with a hearing aid.
TTY (U.S. only)
You can use your phone in TTY mode with standard teletype machines.
Note: Wi-Fi Calling must be set to o.
Tap Phone > Menu > Settings > Accessibility > TTY mode and select the mode
you need:
TTY Full: Type and read text on your TTY device.
TTY HCO: Hearing-Carry-Over—type text on your TTY device and listen to voice
Calls 15
replies on your phone’s speaker.
TTY VCO: Voice-Carry-Over—speak into your phone and read text replies on your
TTY device.
Note: You’ll need a cable/adapter to connect your TTY device to the headset jack on
your phone.
Refer to your TTY device guide for mode and usage information.
Calls
Quick start: Calls
Dial contacts, speed dial numbers, recent calls, or numbers, and search, all from one
app.
Find it: Phone
To call a contact or recent call, tap it.
To open the dialpad, tap . Enter a number, then tap to call it.
Calls screen and options that show during a call. To find and call a contact, enter a name in the Search field, tap the Contacts tab at the top right, or tap a contact’s image in the middle of the screen. Tap the dialpad at the
middle bottom of the screen to enter a number. During a call, options from left to right are: Speaker, Mute, Dialpad, Hold, Add Caller.
Tips & tricks
During a call: Your touchscreen goes dark to avoid accidental touches. To wake it up,
move it away from your face or press the Power button.
Multi-task: While you’re on a call, tap Home to hide the call screen and look up
a phone number, address, or open other apps. To reopen the call screen, swipe the
status bar down and tap Ongoing call.
Contacts: To search your contacts, tap .
Enter a name or phone number
Lauren
mobile
Gracie Jo
mobile
Allie
mobile
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Search your contacts.
During a call:
Tap to see recent calls.
Open dialpad to dial a number.
Dialpad
Speaker
Add caller
Hold
Tap to see all your contacts.
Mute
Calls16
Favorite contact: Have someone you call all the time? Touch and hold an empty spot
on the home screen, tap WIDGETS, then touch and hold the Direct dial widget. Drag
it to your home screen, then select the contact. Tap the widget to dial the person.
Voicemail: appears in the status bar when you have new voicemail. To hear it, tap
Phone > , then touch and hold 1.
Make calls
When you make a call, you have options:
Tap Phone to see your recent calls, groups, and frequently-called contacts. Select
a contact or number to call it.
To dial a number, tap , enter a number, then tap to call it.
To enter the international dialing code (+), touch and hold 0. To add a pause or wait
after numbers, tap Menu .
Answer & end calls
Answer a call: When your phone is locked, touch and drag up to Swipe up to
answer.
When the phone is unlocked, tap ANSWER.
With a second incoming call, touch and drag up to Swipe up to answer to answer
the new call, then tap Swap to switch between the calls.
Ignore a call: When your phone is locked, touch and drag down to Swipe down
to reject and the call goes to voicemail.
When the phone is unlocked, tap DISMISS.
You can also press the Power button to ignore the call, or press a volume button to
silence the ringer.
Respond with a text: When your phone is locked, swipe . to the right until the
messages appear. Select a message to immediately send it.
End a call: Tap .
During a call: Tap Mute on the call screen to mute the call. To hide the call screen,
tap Home . To reopen it, swipe the status bar down and tap Ongoing call.
Note: When you hold your phone to your ear, the touchscreen goes dark to avoid
accidental touches. When you move the phone away from your ear, the screen lights
up again.
Don’t use covers or screen protectors (even clear ones) that cover the proximity
sensor above the touchscreen.
Recent calls
View your calls (with newest first), and then call, text, or store them:
Find it: Phone >
To return a call, tap . next to the caller’s name or number.
To send a text message, store the number, or other options, tap the caller’s picture.
To remove an entry from the call log, tap the name or number, then tap Call details
> .
To clear the list, tap Menu > Call History, then tap Menu > Clear call history.
3-way calls
During a call, you can start another call, switch between them, or join them in a 3-way
call:
To answer a second call, touch and drag up to Swipe up to answer, or touch and
drag down to Swipe down to reject and the call goes to voicemail.
The first call goes on hold if you answer the second call. To switch between calls, tap
.
To dial a second call, tap , tap to enter a number, tap a contact in Favorites, or
tap a in Recents.
The first call goes on hold when you tap . To join the calls after the second call
answers, tap .
Your phone number
Find it: Swipe up > Settings > About phone > Status > SIM status > My phone
number.
Contacts 17
Emergency calls
Note: Your service provider programs one or more emergency phone numbers you
can call under any circumstances, even when your phone is locked. Emergency
numbers vary by country. Your pre-programmed emergency number(s) may not work
in all locations, and sometimes an emergency call cannot be placed due to network,
environmental, or interference issues.
1 Tap Phone (if your phone is locked, drag up to unlock it, then tap Emergency).
2 Enter the emergency number.
3 Tap to call the emergency number.
Note: Your phone can use location based services (GPS and AGPS) to help emergency
services find you. For more information, swipe up > Settings > Legal Information
> Legal and safety > Location services.
Contacts
Quick start: Contacts
Combine information from your Google™ contacts and social networks for quick access
to everyone you know.
Find it: Swipe up > Contacts
Create: Tap .
Edit or delete: Tap a contact, then tap .
Call, text, or email: Tap a contact, then tap an option.
Contacts screen that shows a list of contacts. Scroll bar on the far right to scroll through contacts. Tap the New Contact icon to add a contact.
Tips & tricks
Search contacts: In the Contacts list, tap .
Tip: Or, from the home screen, tap the Google search box and enter a contact’s
name.
Share a contact: Tap a contact, then tap Menu > Share to send it in a message or
11:35
A
Contacts
ME
A
ALL CONTACTSFAVORITES
Abe
Allie
Anna Medina
Astrid Fanning
Lauren
Gracie Jo
Alison
Tap to view contact
information, call, send a
text message, and more.
Sort contacts, change
settings, accounts, & more.
Add a contact.
Contacts18
email, via a Bluetooth® connection, or save to Google Drive™.
Tip: In some apps, like Contacts, you can share directly with a contact. See “Direct
Share”.
Shortcuts: Tap a contact, then tap Menu > Place on Home screen to add a shortcut
for the contact on your home screen.
Synchronize: On your phone, swipe up > Settings > Accounts, choose your
Google account, then tap your account name to sync it (if it has not been updated
recently). You can also see these contacts at www.gmail.com.
For help transferring contacts, go to www.motorola.com/transfercontacts.
Create contacts
Find it: Swipe up > Contacts >
Tap a text box to type the name and details. When you’re finished, tap to save.
Note: To import contacts or change where they’re stored, see “Get contacts”.
Call, text, or email contacts
Find it: Swipe up > Contacts
Tap a contact to see more options. Depending on the information you have for that
person, you can call, text, or send email. You can also use voice recognition (see
“Speak”).
Favorites
Set your most-used contacts as favorites, so you can get to them faster.
To set a favorite, swipe up > Contacts, select a contact and tap .
To see your favorites, swipe up > Contacts > FAVORITES.
Starred contacts also appear at the top of your SPEED DIAL list in the Phone app.
Edit, delete, or hide contacts
Find it: Swipe up > Contacts
To edit a contact, tap it, then tap . Tap a field to edit it. Tap choose the
contact’s picture or take a photo.
To set a personal ringtone for the contact, tap it, tap , then tap Menu > Set
ringtone.
To delete the contact, tap it, then tap Menu > Delete.
Contacts from social networks will be hidden if you tap Delete. To view these
contacts, or delete them permanently, use the social network’s app or website.
To hide the contacts from an account in your Contacts list, tap Menu > Contacts
to display. Tap an account type to show it. Tap Customize to uncheck accounts you
always want to hide.
Get contacts
Get all your contacts in one place.
To add your social networking contacts, swipe up > Settings > Accounts, then
tap Add account.
Note: You’ll need a social networking app first. To get apps, see “Google Play™”.
To add your email contacts, see “Email”.
Tip: If you add an Exchange account, you can send messages to your coworkers,
even if you don’t have them stored in your contacts.
To import contacts from your SIM card (if it didn’t happen automatically), swipe up
> Contacts > Menu > Import/export > Import from SIM card. Tap OK to
confirm.
To import contacts from your computer, upload the contacts to your Google account
at http://contacts.google.com. On your phone, swipe up > Contacts > Menu
> Manage accounts > Menu > Auto-sync data. You can also see these contacts at
http://mail.google.com.
For help with transferring contacts, go to www.motorola.com/transfercontacts.
Share contacts
Send a contact in a message or email, via a Bluetooth connection, or save to Google
Drive™.
Find it: Swipe up > Contacts
To share a contact, tap it, then tap Menu > Share and choose how you want to send it.
Messages 19
Note: You can’t share your social network contacts.
My details
Find it: Swipe up > Contacts
To store your user profile, tap Set up my profile under ME at the top of the contact list.
Messages
Quick start: Messages
Stay in touch with messages and pictures.
Find it: Messages
Create: Tap .
Attach: When you’re typing a message, tap to attach a picture, audio, video, or
more.
Send: Tap to send the message.
Reply: Open a conversation, then enter your response in the text box at the bottom
and tap .
Message screen showing change and search options in the upper right, a list of previous messages with contacts, and the new message icon in the lower right corner.
Tips & tricks
Add a contact: In a conversation, touch and hold a message for more options, such
as adding another contact.
11:35
Messages
You: Hey, where are you?
Astrid Fanning
You: Lunch tomorrow?
Daniel Lester
You: I’m fine with that.
Abe Baudo
You: Do we need more treats?
Gracie Jo
Search messages.
Swipe left or right to
archive a message.
Write a new message.
Change settings.
Messages20
Delete: To delete a whole thread of messages, touch and hold the thread, then tap
to delete.
Save pictures: Touch and hold a picture, and then tap to save it. To see the
picture, swipe up > Photos.
Voice entry: Just tap a text box, then tap on the keyboard.
Tip: If you don’t see on the keyboard, swipe up > Settings > Languages &
input > Virtual keyboard > Google voice typing to activate voice entry.
Turn o notifications: Stuck in a busy conversation? You can turn o notifications.
Tap the thread, then tap Menu > People & options > Notifications.
Set your default messaging app
To set Messages as your default messaging app:
Find it: Swipe up > Settings > Apps > Messages, then Open by default.
Email
Send and receive email from all of your personal accounts (even if they’re not Gmail
accounts). You can manage your accounts in Gmail and easily switch between them.
Find it: Swipe up > Gmail
Email screen listing emails for this account. Tap the magnifying icon in the top right to search email. Tap the Pencil icon in the bottom right to start a new email.
Add Gmail accounts: The first time you turned on your phone, you probably set
up or logged in to your Google account—that sets up the Gmail app for one
account. To add more Google accounts, swipe up > Settings > Accounts, then
tap Add account > Google.
Tip: In the Gmail app, tap > Settings > Add account.
Add email accounts: The Gmail app manages all of your email accounts. To add
other personal email accounts to the Gmail app, swipe up > Settings >
Accounts > Add account. For Microsoft® Exchange server work email accounts,
tap Add account > Exchange, and enter details from your IT administrator.
Change account settings: To change the settings for a Gmail or email account, swipe
up > Gmail > > Settings, then tap the account name.
1:51PM
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A
H
Search mail.
Swipe left or right to
archive a message.
Touch and hold to choose
multiple messages, then
select an option at the top.
Compose a
new email.
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Motorola MOTO E4 User manual

Category
Mobile phones
Type
User manual

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