Viking Built-In Electric Cooktops User manual

Brand: Viking

Model: Built-In Electric Cooktops

Category: Hobs

Type: User manual

Use & Care Manual

F21270A EN

(010314)

Built-In Electric Cooktops

Built-In Induction Cooktops

Viking Range, LLC

111 Front Street

Greenwood, Mississippi 38930 USA

(662) 455-1200

For product information,

call 1-888-(845-4641)

or visit the Viking Web site at vikingrange.com

2 3

Congratulations Table of Contents

Congratulations and welcome to the elite world of Viking ownership.

We hope you will enjoy and appreciate the care and attention we have

put into every detail of your new, state-of-the-art cooktop.

Your Viking cooktop is designed to offer years of reliable service. This

Use and Care Manual will provide you with the information you need to

become familiar with your cooktop’s care and operation.

Your complete satisfaction is our ultimate goal. If you have any

questions or comments about this product, please contact the dealer

from whom you purchased it, or contact our Consumer Support Center

at 1-888-845-4641.

We appreciate your choice of a Viking cooktop and hope that you will

again select our products for your other major appliance needs.

For more information about the complete and growing selection

of Viking products, contact your dealer or visit us online at

vikingrange.com.

Getting Started

Warnings and Important Information __________________________ 4

Before Using Cooktop______________________________________ 9

Product Controls

Cooktop Features _________________________________________ 12

Operation

Surface Operation _________________________________________ 14

Product Care

Cleaning and Maintenance _________________________________ 16

Service Information ________________________________________ 20

Warranty _________________________________________________ 21

Notes ___________________________________________________ 21

4 5

Getting Started

Important – Please Read and Follow Important – Please Read and Follow

WARNING

DANGER

CAUTION

FOR YOUR SAFETY

WARNING

Hazards or unsafe practices which WILL result in

severe personal injury or death

To avoid risk of property damage, personal injury or death;

follow information in this manual exactly to prevent a re or

explosion.

Warning and Important Safety Instructions appearing in this manual

are not meant to cover all possible conditions and situations that

may occur. Common sense, caution, and care must be exercised

when installing, maintaining, or operating this appliance.

ALWAYS contact the manufacturer about problems or conditions you

do not understand.

Recognize Safety Symbols, Words, Labels

Read and follow all instructions before using this appliance

to prevent the potential risk of ﬁre, electric shock, personal injury

or damage to the appliance as a result of improper usage of the

appliance. Use appliance only for its intended purpose as described

in this manual.

To ensure proper and safe operation: Appliance must be properly

installed and grounded by a qualiﬁed technician. DO NOT attempt to

adjust, repair, service, or replace any part of your appliance unless it

is speciﬁcally recommended in this manual. All other servicing should

be referred to a qualiﬁed servicer. For proper and safe operation, this

unit is not intended to be operated by an external timer or separate

remote control system.

WARNING

DO NOT store or use gasoline or other ammable vapors

and liquids in the vicinity of this or any appliance.

To Prevent Fire or Smoke Damage

• Be sure all packing materials are removed from the appliance before

operating it.

• Keep area around appliance clear and free from combustible

materials, gasoline, and other ﬂammable vapors and materials.

• If appliance is installed near a window, proper precautions should be

taken to prevent curtains from blowing over burners.

• NEVER leave any items on the cooktop. The hot air from the vent

may ignite ﬂammable items and may increase pressure in closed

containers which may cause them to burst.

• Many aerosol-type spray cans are EXPLOSIVE when exposed to

heat and may be highly ﬂammable. Avoid their use or storage near an

appliance.

• Many plastics are vulnerable to heat. Keep plastics away from parts

of the appliance that may become warm or hot. DO NOT leave

plastic items on the cooktop as they may melt or soften if left too

close to the vent or a surface element.

• Combustible items (paper, plastic, etc.) may ignite and metallic items

may become hot and cause burns. DO NOT pour spirits over hot

foods.

In Case of Fire

Turn off appliance and ventilating hood to avoid spreading the ﬂame.

Extinguish ﬂame, then turn on hood to remove smoke and odor.

• Smother ﬁre or ﬂame in a pan with a lid or cookie sheet.

• NEVER pick up or move a ﬂaming pan.

• DO NOT use water on grease ﬁres. Use baking soda, a dry chemical

or foam-type extinguisher to smother ﬁre or ﬂame.

WARNING

DANGER

CAUTION

FOR YOUR SAFETY

Hazards or unsafe practices which COULD result in

death or severe personal injury

Hazards or unsafe practices which COULD result in

minor personal injury or property damage.

All safety messages will identify the hazard, tell you

how to reduce the chance of injury, and tell you what can

happen if the instructions are not followed.

WARNING

Getting Started

Cookware Safety

• Use pans with ﬂat bottoms and handles that are easily grasped and

stay cool. Avoid using unstable, warped, easily tipped or loose-

handled pans. Pans with heavy handles (especially small pans)

could be unstable and tip easily. Pans that are heavy to move

when ﬁlled with food may also be hazardous.

• Be sure cookware is large enough to properly contain food and

avoid boil overs. Pan size is particularly important in deep fat frying.

Pan should accommodate the volume of food that is to be added

as well as the bubble action of fat.

• To minimize burns, ignition of ﬂammable materials and spillage due

to unintentional contact with the cookware, DO NOT extend handles

over adjacent burners. ALWAYS turn pan handles toward the side or

back of the appliance, not out into the room where they are easily hit

or reached by children.

• NEVER let a pan boil dry as this could damage the cookware and the

appliance.

• This appliance has been tested for safe performance using

conventional cookware. DO NOT use any devices or accessories

that are not speciﬁcally recommended in this guide. DO NOT use

eyelid covers for the surface units. The use of devices or accessories

that are not expressly recommended in this manual can create serious

safety hazards, result in performance problems, and reduce the life of

the components of the appliance.

• Use proper pan material. Refer to “Before Using Cooktop” section for

recommended cookware. Proper relationship of cookware to surface

unit will also improve efﬁciency.

Heating Elements and Glass Ceramic Cooking Surfaces

• NEVER touch the glass surface areas directly on or adjacent to the

heating elements when the cooktop is in use.

• Heating elements may be hot even though they are dark in color.

Areas near elements may be hot enough to cause burns.

• During and after use, DO NOT touch or let clothing or other

ﬂammable material contact surface of cooktop or areas near heating

elements, until they have had sufﬁcient time to cool.

• DO NOT COOK ON BROKEN COOKING SURFACE. If cooking

surface should break, cleaning solutions and spillovers may penetrate

the broken cooking surface and create a risk of electric shock.

Contact a qualiﬁed technician immediately.

Important – Please Read and Follow

Cooking Safety

• ALWAYS place a pan on a surface element before turning it on. Be

sure you know which knob controls which surface element. Make

sure the correct element is turned on. When cooking is completed,

turn element off before removing pan.

• NEVER leave a surface cooking operation unattended, especially

when using a high heat setting or when deep fat frying. Boil overs

cause smoking and greasy spillovers may ignite. Clean up greasy

spills as soon as possible. DO NOT use high heat for extended

cooking operations.

• NEVER heat an unopened container on the surface element. Pressure

build-up may cause container to burst resulting in serious personal

injury or damage to the appliance.

• Use dry, sturdy pot holders. Damp pot holders may cause burns from

steam. Dishtowels or other substitutes should NEVER be used as pot

holders because they can trail across hot surface elements and ignite

or get caught on appliance parts.

• ALWAYS let quantities of hot fat used for deep fat frying cool before

attempting to move or handle.

• DO NOT let cooking grease or other ﬂammable materials accumulate

in or near the appliance, hood, or vent fan. Clean hood frequently

to prevent grease from accumulating on hood or ﬁlter. When ﬂaming

foods under the hood, turn the fan off.

• NEVER wear garments made of ﬂammable material or loose ﬁtting

or long-sleeved apparel while cooking. Clothing may ignite or catch

on cookware handles.

• PREPARED FOOD WARNING: Follow food manufacturer’s

instructions. If a plastic frozen food container and/or its cover distorts,

warps, or is otherwise damaged during cooking, immediately discard

the food and its container. The food could be contaminated.

• If you are “ﬂaming” liquor or other spirits under an exhaust, TURN

THE FAN OFF. The draft could cause the ﬂames to spread out of

control.

• This appliance is not intended for use by persons (including children)

with reduced physical, sensory or mental capabilities, or lack of

experience and knowledge, unless they have been given supervision

or instruction concerning use of the appliance. Children should be

supervised to ensure that they do not play with the appliance.

Important – Please Read and Follow

WARNING

DANGER

CAUTION

FOR YOUR SAFETY

DO NOT store items of interest to children over the unit. They could be

seriously injured when climbing to reach these items. Children should

be supervised to ensure that they do not play with the appliance.

Accessible parts will become hot when in use. To avoid burns and

scalds children should be kept away. Ref. IEC 60335-2-6, Clause 7.12

AS/NZS deviations.

8 9

Getting Started

Before Using CooktopImportant – Please Read and Follow

Cleaning Safety

• Turn off all controls and wait for appliance parts to cool before

touching or cleaning them. DO NOT touch the surface elements or

surrounding areas until they have had sufﬁcient time to cool.

• Clean appliance with caution. Use care to avoid steam burns if a wet

sponge or cloth is used to wipe spills on a hot surface. Some cleaners

can produce noxious fumes if applied to a hot surface.

• A steam cleaner is not to be used for cleaning this appliance.

Induction Cooktops – Radio Interference

This unit generates, uses, and can radiate radio frequency energy and,

if not installed and used in accordance with the instructions, may cause

harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation.

If this unit does cause harmful interference to radio or television

reception, which can be determined by turning the unit off and on, the

user is encouraged to try to correct the interference by one or more of

the following measures:

• Reorient or relocate the receiving antenna

• Increase the distance between the unit and receiver

• Connect the unit into an outlet on a circuit different from that to

which the receiver is connected.

KEEP THESE INSTRUCTIONS FOR FUTURE

REFERENCE.

Ceramic Glass Cooktop

All products are wiped clean with solvents at the factory to remove

any visible signs of dirt, oil, and grease which may have remained

from the manufacturing process. Clean your glass top before the

ﬁrst time you use it. A thorough cleaning with a glass top cleaner is

recommended.

Cooking Utensils

Each cook has his or her own preference for the particular cooking

utensils that are most appropriate for the type of cooking being done.

Only certain types of glass, glass/ceramic, ceramic, earthenware,

or other glazed utensils are suitable for glass cooktop use without

breaking due to the sudden change in temperature. This is a matter

of personal choice. As with any cookware, yours should be in good

condition and free from excessive dents on the bottom to provide

maximum performance and convenience.

Type Responses to

Temperature

Changes

Recommended

Usage

Aluminum Heats and cools quickly. Frying, braising, roasting. May

leave metal markings on glass.

Cast Iron Heats and cools slowly.

Not recommended.

Retains excessive heat and may

damage cooktop.

Copper,

Tin lined

Heats and cools quickly. Gourmet cooking, wine sauces,

egg dishes.

Enamel Ware Response depends on

base metal.

Not recommended.

Imperfections in enamel may

scratch cooktop.

Glass Ceramic Heats and cools slowly.

Not recommended.

Heats too slowly. Imperfections in

enamel may scratch cooktop.

Stainless Steel Heats and cools at

moderate rate.

Soups, sauces, vegetables,

general cooking.

Electric Cooktop Cooking Utensil Guidelines

WARNING

BURN OR ELECTRICAL SHOCK HAZARD

To avoid risk of injury or death, make sure all

controls are OFF and surface is COOL before

cleaning. Failure to do so can result in burns or electrical shock.

WARNING

BURN HAZARD

To avoid risk of injury, DO NOT touch the glass. The

cooktop will get hot during usage.

WARNING

If the surface is cracked, switch off the appliance to avoid the

possibility of electric shock.

WARNING

Stationary appliances not tted with means for disconnection from the

supply mains having a contact separation in all poles that provide full

disconnection under overvoltage category III, the insrtuctions shall

state that means for disconnection must be incorporated in the xed

wiring in accordance with the wiring rules.

10 11

Getting Started

Before Using Cooktop Before Using Cooktop

Induction Cookware

Induction cooking utilizes magnetic

power which reacts with iron in the base

of cookware, instantly transforming the

pot or pan into the heat source. The heat

stops when the cookware is removed.

Your cookware MUST have a magnetic

layer of steel for your induction cooktop

to operate properly. The cookware

should have a ﬂat, heavy magnetic bottom and straight sides with a

diameter of 5” (13 cm) to 12” (31 cm) to accommodate the various

sized elements. The induction cookware should be in good condition

and free from excessive dents on the bottom to provide maximum

performance and convenience.

All Viking cookware is induction friendly, as are most other high-end

brands of stainless steel and enamel cookware. Most induction

cookware will be suitable for your induction cooktop if a magnet

adheres to the bottom surface.

• Cookware that is NOT suitable for your induction cooktop includes

pottery, glass, aluminum, copper, bronze, and any type of cookware

with a footed base.

Hot Surface Indicator Lights

The cooktop has hot surface indicator lights. They are

located to the bottom left of each burner. The hot surface

indicator light will glow red when the corresponding

element is turned on. The light will remain on until the

corresponding element has cooled to a safe temperature.

12”

(30.5 cm) max.

5”

(12.7 cm) min.

Operating Single Elements

All burners have variable controls. Turn

the knob counter-clockwise one click left

to achieve the lowest setting. Continue

turning counter-clockwise to the LOW,

MED, or HI Settings. The ﬁnal setting

once you have turned the knob counter-

clockwise to its max is the HI setting.

Operating Double Elements

(VEC models only)

All burners have variable controls. Turn the

knob counter- clockwise one click left to

achieve the Highest setting for the center

element. Continue turning clockwise

through the MED and down to the

LOW setting.

Continuing to turn counter-clockwise will

bring you into the LOW setting with both elements now activated.

From here, continue turning counter-clockwise to activate the MED,

and HI settings of both elements. The ﬁnal setting once you have

turned the knob counter-clockwise to its max is the HI setting with both

elements activated.

Operating Triple Elements

(VEC models only)

All burners have variable controls. Turn the

knob counter-clockwise one click left to

achieve the highest setting for the center

single element. Continue turning counter-

clockwise through the MED and down to

the LOW setting.

Continuing to turn counter-clockwise will

bring you into the HI setting for the two inner elements combined.

From here, continue turning counter-clockwise to go into the MED, and

LOW settings of both elements.

Finally,continuing to turn counter-clockwise will bring you into the HI

setting for all three elements combined. Continue turning counter-

clockwise to turn the elements to the MED and LOW setting.

WARNING

The appliance and its accessible parts become hot during use. Care

should be taken to avoid touching heating elements. Children less than

8 years of age shall be kept away unless continuously supervised. Ref.

EN 60335-2-6-A11

12 13

Product Controls

Cooktop Features Cooktop Features

30”W. Electric Cooktop 30”W. Induction Cooktop

36”W. Electric Cooktop 36”W. Induction Cooktop

1. LF - 12” triple element - 1100 W / 1000 W / 1100 W

2. LR - 6” element - 1200 W

3. RF - 8-1/2” element - 1800 W

4. RR - 8-1/2” dual element - 1000 W / 1000 W

Bridge element - 800 W

1. LF - 12” triple element - 1100 W / 1000 W / 1100 W

2. LR - 6” element - 1200 W

3. CF - 8-1/2” element - 1800 W

4. CR - 8-1/2” element - 1800 W

Bridge element - 800 W

5. RF - 6” element - 1200 W

6. RR - 8-1/2” dual element - 1000 W / 1000 W

(4) 9” MagneQuick Induction elements 2300 W / 3700 W

(6) 9” MagneQuick Induction elements 2300 W / 3700 W

14 15

Operation

Surface Operation Surface Operation

Surface Cooking Tips

• The minimum pot or pan diameter recommended is 5” (13 cm).

Use of pots or pans as small as 4” (10 cm) is possible but not

recommended.

• Remember to use the proper size cookware for the size element

chosen. Smaller cookware should be used for smaller elements and

larger cookware should be used for larger elements.

Note: If ALL elements are turned to HI for a long period of time, the

internal temperature inside the cooktop may rise, causing the cooktop

to turn off.

Surface Cooking Guide - Suggested Heat Setting

WARNING

DANGER

CAUTION

FOR YOUR SAFETY

DO NOT heat empty cookware or let cookware boil dry. The cookware

can absorb an excessive amount of heat very quickly, resulting in

possible damge to the cookware and ceramic glass.

Food Start at Setting Complete at Setting

Rice

Hi - cover, bring water

to a boil

Lo - cover, ﬁnish timing

according to directions

Chocolate

Lo - until melted

Candy

Lo - cook

Pudding,

pie ﬁlling

Lo - cook according to

directions

Eggs - in shell

fried

poached

Hi - cover, bring to

boil

Hi - until pan is hot

Hi - bring water to boil

OFF - let set to desired doneness

Lo - Med, cook to desired

doneness

Lo - ﬁnish cooking

Sauces

Hi - melt fat Lo-Med, ﬁnish cooking

Soups, stews

Hi - heat up liquid Lo-Med, ﬁnish cooking

Vegetables

Hi - preheat skillet Lo-Med, ﬁnish cooking until

desired tenderness is reached

Breads - french

toast, pancakes

Med-Hi, preheat skillet Lo - cook to desired browness

Cooked

cereals, grits,

oatmeal

Hi - cover, bring water

to a boil

Lo-Med, add cereal and cook

according to directions

Bacon,

sausages

Hi - preheat skillet Med - cook to desired doneness

Swiss steaks

Hi - melt fat,

Med-Hi - to brown

meat

Lo - add liquid, cover, simmer

until tender

Chicken, fried

Hi - melt fat

Med-Hi - to brown

crust

Lo - cook until tender

Hamburgers,

pork chops

Hi - preheat skillet Med - to brown meat and cook to

desired browness

Pasta

Hi - bring salted water

to a boil, add pasta

slowly

Med - maintain boil until tender

WARNING

DANGER

CAUTION

FOR YOUR SAFETY

Metallic objects such as knives, forks, spoons, and lids should not be

placed on the hob surface since they can get hot.

WARNING

DANGER

CAUTION

FOR YOUR SAFETY

After use, switch off the hob element by its control and do not rely on

the pan detector.

WARNING

Unattended cooking on a hob with fat or oil can be dangerous and may

result in re. NEVER try to extinguish a re with water, but switch off

the appliance and then cover ame e.g. with a lid or a re blanket. Ref.

EN 60335-2-6-A11: Clause 7.12

Remember that induction cooking is instantaneous and boiling time is

decreased when using the proper induction cookware.

16 17

Product Care

Cleaning & MaintenanceCleaning & Maintenance

Any piece of equipment works better and lasts longer when maintained

properly and kept clean. Cooking equipment is no exception. Your

cooktop must be kept clean. Make sure all controls

are in the “OFF” position.

Glass Ceramic Top

Cleaning of glass ceramic tops is different from cleaning a standard

porcelain ﬁnish. To maintain and protect the surface of your new glass

ceramic top, follow these basic steps:

For normal, light soil:

1. Rub a few drops of a glass ceramic cleaning cream to the cool soiled

area using a damp paper towel.

2. Wipe until all soil and cream are removed. Frequent cleaning

leaves a protective coating which is essential in preventing scratches

and abrasions.

For heavy, burned soil:

1. Rub a few drops of glass ceramic cleaning cream to the cool soiled

area using a damp paper towel.

2. Carefully scrape remaining soil with a single-edged razor blade.

Hold the blade at a 30º angle against the ceramic surface.

3. If any soil remains, repeat the steps above. For additional

protection, after all soil has been removed, polish the entire surface

with the cleaning cream.

4. Buff with a dry paper towel. As the cleaning cream cleans, it leaves

a protective coating on the glass surface. This coating helps to

prevent build-up of mineral deposits (water spots) and will make

future cleaning easier.

Note: Dishwashing detergents remove this protective coating and

therefore, make the glass ceramic top more susceptible to staining.

Cleaning Problems on Glass Ceramic Top

Problem Cause To Prevent To Remove

Brown streaks

and specks

Cleaning with

sponge or cloth

containing soil

laden detergent

water.

Use cleaning

cream with

clean damp

paper towel.

Use a light

application of

cleaning cream

with a clean

damp paper

towel.

Blackened

burned on spots

Spatters or

spillovers onto a hot

cooking area

or accidental

melting of a

plastic ﬁlm, such

as a bread bag.

Wipe all

spillovers as soon

as it is safe and

DO NOT put

plastic items

on a warm

cooking area.

Clean area with

cleaning cream

and a damp

paper towel, non-

abrasive nylon

pad or scouring

brush. If burn-on

is not removed,

cool cooktop,

and carefully

scrape area with

a single- edged

razor blade held

at a 30° angle.

Fine brown/

gray lines, ﬁne

scratches, or

abrasions which

have collected

soil

Coarse particles

(salt, sugar) can

get caught on the

bottom of cookware

and become

embedded into top.

Use of abrasive

cleaning materials.

Scratches from

rough ceramic

glass, or ceramic

coated cookware.

Wipe the bottom

of cookware

before cooking.

Clean top daily

with cleaning

cream. DO NOT

use ceramic or

ceramic coated

cookware.

Fine scratches

are not

removable but

can be minimized

by daily use of

cleaning cream.

Smearing or

streaking

Use of too much

cleaning cream

or use of a soiled

dishcloth.

Use a small

amount of cream.

Rinse thoroughly

before drying.

Use only paper

towels or nylon

scrub pad or

brush.

Dampen paper

towel with

a mixture of

vinegar and

water and wipe

surface.

Wipe area with

damp paper

towel or lint free

cloth.

WARNING

The instructions for hobs shall state that a steam cleaner is not to be

used. Ref. EN 60335-2-6-A11: Clause 7.12

18 19

Product Care

Cleaning & Maintenance

Cooktop Surfaces

Several different ﬁnishes have been used in your cooktop. Cleaning

instructions for each surface are given below. NEVER USE AMMONIA,

STEEL WOOL PADS OR ANY ABRASIVE CLOTHS AND MATERIALS

SUCH AS CLEANSERS, OVEN CLEANERS, OR ABRASIVE POWDERS.

THEY CAN PERMANENTLY DAMAGE YOUR COOKTOP.

Control Panel

DO NOT use any cleaners containing ammonia, abrasives or stainless

steel cleaners on any surface that contains graphics. These products

could remove the graphics from the control panel. Apply hot, soapy

water to a soft clean cloth. DO NOT spray liquids directly onto the

control panel.

Control Knobs

MAKE SURE ALL CONTROL KNOBS POINT TO THE “OFF” POSITION

BEFORE REMOVING. Pull the knobs straight off. Wash in detergent and

warm water. Dry completely and replace by pushing ﬁrmly onto stem.

Stainless Steel Parts

All stainless steel body parts should be wiped regularly with hot, soapy

water at the end of each cooling period and with a liquid cleaner

designed for that material when soapy water will not do the job.

DO NOT use steel wool, abrasive cloths, cleansers, or powders. If

necessary, scrape stainless steel to remove encrusted materials, soak

the area with hot towels to loosen the material, then use a wooden

or nylon spatula or scraper. DO NOT use a metal knife, spatula, or

any other metal tool to scrape stainless steel. DO NOT permit citrus

or tomato juice to remain on stainless steel surface, as citric acid will

permanently discolor stainless steel. Wipe up any spills immediately.

Cleaning Problems on Glass Ceramic Top (cont.)

Problem Cause To Prevent To Remove

Metal markings

(silver/gray

marks)

Sliding or scraping

metal cookware

on glass top.

DO NOT slide

metal objects

across top.

Remove metal

marks before the

glass top is used

again. Apply

cleaning cream

with a damp

paper towel

and scrub with a

nylon scrub pad

or brush. Rinse

thoroughly and

dry.

Metal markings

(silver/gray

marks)

Condensation

from cooking may

cause minerals

found in water and

acids to drip on to

glass top and cause

gray deposits (the

spots are often so

thin they appear

to be in the glass

top).

Make sure

the bottom

of cookware

is dry before

cooking. Daily

use of cleaning

cream will help

keep top free

from hard water

mineral deposits

and food

discoloration.

Mix cleaning

cream with water

and apply a thick

paste to stained

area. Scrub

vigorously. If stain

is not removed,

reapply cleaner

and repeat

process. Also

try cleaning

procedure for

smearing and

streaking.

Pitting or ﬂaking Boil over of sugar

syrup on glass

top. This can

cause pitting

if not removed

immediately.

Watch sugar and

syrups carefully

to avoid boil

overs.

Turn element to

Off; use several

paper towels to

wipe the spill

immediately. Let

glass top cool

and carefully

scrape off

remainder of

burn-off with a

single- edged

razor blade held

at a 30° angle.

20 21

Headline

Product Care

Service Information Warranty

If service is required, call your dealer or authorized service agency. The

name of the authorized service agency can be obtained from the dealer

or distributor in your area.

Have the following information readily available:

• Model number

• Serial number

• Date purchased

• Name of dealer from whom purchased

Clearly describe the problem that you are having. If you are unable to

obtain the name of an authorized service agency, or if you continue

to have service problems, contact Viking Range at (888) 845-4641 or

write to:

VIKING RANGE, LLC

PREFERRED SERVICE

111 Front Street

Greenwood, Mississippi 38930 USA

The serial number and model number for your oven is located on the

identiﬁcation plate mounted on the top left side of the oven door

opening under the control panel.

Record the information indicated below. You will need it if service is

ever required. The model and serial number for your cooktop can be

found by looking under the unit.

Model No. ___________________ Serial No. ________________________

Date of Purchase __________________ Date Installed ________________

Dealer’s Name __________________________________________________

Address ________________________________________________________

________________________________________________________________

If service requires installation of parts, use only authorized parts to

insure protection under the warranty.

Keep this manual for future reference.

BUILT-IN ELECTRIC COOKTOP WARRANTY

THREE YEAR FULL WARRANTY

Built-in electric cooktops and all of their component parts, except as detailed below*†, are warranted

to be free from defective materials or workmanship in normal residential use for a period of three (3) year

from the date of original retail purchase or closing date for new construction, whichever period is longer.

Viking Range, LLC, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be

defective during the warranty period.

*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from cosmetic

defects in materials or workmanship (such as scratches on stainless steel, paint/porcelain blemishes,

etc.) for a period of ninety (90) days from the date of original retail purchase or closing date for new

construction, whichever period is longer. Any defects must be reported to the selling dealer within

ninety (90) days from date of original retail purchase. Viking Range, LLC uses high quality processes

and materials available to produce all color ﬁnishes. However, slight color variation may be noticed

because of the inherent differences in painted parts and porcelain parts as well as differences in kitchen

lighting, product locations, and other factors. Therefore, this warranty does not apply to color variation

attributable to such factors.

†FULL NINETY (90) DAY WARRANTY IN “RESIDENTIAL PLUS” APPLICATIONS: This full warranty

applies to applications where use of the product extends beyond normal residential use, but the

warranty period for products used in such applications is ninety (90) days. Examples of applications

covered by this warranty are bed and breakfasts, ﬁre stations, private clubs, churches, yachts, etc.

Under this “Residential Plus” warranty, the product, its components and accessories are warranted to

be free from defective material or workmanship for a period of ninety (90) days from the date of

original retail purchase. This warranty excludes use of the product in all commercial locations such as

restaurants, food service locations and institutional food service locations.

LIMITED LIFETIME WARRANTY

During the life of the product, any stainless steel parts found to be defective in material or workmanship will

be repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including

labor. This warranty excludes surface corrosion or rust, scratches, discoloration, water or atmospheric

conditions, or cleaning practices which are part of normal residential use.

TERMS AND CONDITIONS

This warranty extends to the original purchaser of the product warranted hereunder and to each transferee

owner of the product during the term of the warranty and applies to products purchased and located

in the United States, Canada, Mexico, and the Caribbean (excluding Cuba, Dominican Republic, and

Haiti). Products must be purchased in the country where service is requested. If the product or one of its

component parts contains a defect or malfunction during the full warranty period after a reasonable number

of attempts by the warrantor to remedy the defect or malfunction, the owner is entitled to either a refund

or replacement of the product or its component part or parts. Replacement of a component part includes

its free installation, except as speciﬁed under the limited warranty. Under the terms of this warranty, service

must be performed by a factory authorized Viking Range, LLC service agent or representative. Service will

be provided during normal business hours, and labor performed at overtime or premium rates shall not be

covered by this warranty.

Owner shall be responsible for proper installation, providing reasonable and necessary maintenance,

providing proof of purchase upon request, and making the appliance reasonably accessible for service. The

return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return

the Owner Registration Card so that Viking Range, LLC can contact you should any question of safety arise

which could affect you.

This warranty gives you speciﬁc legal rights, and you may also have other rights which may vary from

jurisdiction to jurisdiction.

WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting

from abuse, failure to provide reasonable and necessary maintenance, accident, delivery, negligence,

natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper

installation, improper operation, or repair or service of the product by anyone other than an authorized

Viking Range, LLC service agency or representative. This warranty does not apply to commercial usage.

22 23

Headline

Product Care

Warranty Notes

______________________________________

LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY

OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO

THIS PRODUCT SHALL BE THE REMEDIES SET FORTH ABOVE. VIKING RANGE, LLC IS NOT

RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGE, INCLUDING BUT NOT LIMITED

TO FOOD OR MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER ARISING OUT OF BREACH

OF WARRANTY, BREACH OF CONTRACT OR OTHERWISE. Some jurisdictions do not allow the

exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions

may not apply to you. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE

PERIOD OF COVERAGE OF THE APPLICABLE EXPRESS WRITTEN LIMITED WARRANTIES SET

FORTH ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above

limitation may not apply to you.

WARRANTY SERVICE

To obtain warranty service, contact an authorized Viking Range, LLC service agent, or Viking Range, LLC,

111 Front Street, Greenwood, Mississippi 38930, (888) 845-4641. Provide model and serial number and

date of original purchase or closing date for a new construction. For the name of your nearest authorized

Viking Range, LLC service agency, call Viking Range, LLC.

IMPORTANT: Retain proof of original purchase to establish warranty period.

Speciﬁcations subject to change without notice.

Viking Built-In Electric Cooktops User manual

Brand: Viking

Model: Built-In Electric Cooktops

Category: Hobs

Type: User manual

Download PDF

report

Viking Built-In Electric Cooktops User manual

Viking Built-In Electric Cooktops User manual

Related papers

Other documents